Female Nurse Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>All NRC employees are expected to work in accordance with the organisation s values. To be dedicated , innovative , inclusive and accountabl e are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. Background The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations. Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools. NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes. Roles and responsibilities The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC s approach to digitalisation. Generic Responsibilities: Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives Ensure capacity building of project staff and transfer key skills related to digitalisation Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA. Coordinate and manage digital ICLA initiatives Support learning and development of staff on digital initiatives Compliance and adherence to NRC policies, guidance and procedures Specific responsibilities: Oversee the ICLA Libya Digital transformation initiatives Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback Coordinate legal content management, development, update and publication for the digital platform Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable) Support the transition from current ICLA database to legal case management platform (as applicable) Coordinate training opportunities for ICLA staff and users of the digital tools Build adequate technical capacity for a sustainable use of digital modalities for legal services provision Oversee marketing approaches for DaliLy advertisement Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable Support NRC in monitoring and evaluating the use of digital modalities Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies. Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project. Provide regular progress reports to the line manager and related senior management at CO and global level Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide Any other tasks as delegated by the line managers Critical interfaces ICLA Specialist ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants ICLA Digital Global advisers ICT department colleagues MEL teams Communications department SIP advisers and focal points</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in Information Technology, Marketing, Digital Communications, or related field. Proven experience in managing digital communication, marketing, or engagement projects in complex contexts Experience working with content management systems (CMS) and digital engagement tools Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns Familiarity with monitoring, evaluation, and learning processes Fluent in English and Arabic Knowledge of the Libyan context Strong understanding of humanitarian or legal aid programmes. Experience working in INGOs is an asset Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants. Previous experience in working in complex and volatile contexts Behavioural competencies Planning and delivering results Working with people Analysing Act with integrity Empower people Deliver results</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Primary responsibilities</b></p><ul><li>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</li><li>You monitor data flows of customers and prospects and identify, analyze and resolve issues</li><li>You are continuously working on further improving our data collection monitoring, data quality, and integrity</li><li>You perform audits of data quality</li><li>You know our data, database and data structure</li><li>You demonstrate detailed understanding of downstream data workflows and interdependencies</li><li>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</li><li>You help the privacy team to maintain GDPR compliance</li><li>You follow identified issues with technical teams</li><li>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</li><li>You document and maintain Data Operations Specialist procedures and guidelines</li></ul><p><b>Growth &amp; Career Opportunities</b></p><p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</li><li>Excellent analytical and problem-solving skills</li><li>Fluent level in English is required</li><li>Attention to detail and a strong commitment to data accuracy and quality</li><li>Cross functional support (ad hoc) with Marketing and Telesales agents</li><li>Strong understanding of database and business needs</li><li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities</li><li>Good proficiency in writing &amp; speaking the English language</li><li>Motivated and energetic at completing tasks and learning new tasks</li><li>Ability to meet deadlines.</li><li>Knowledge of the reporting systems Looker is a plus</li><li>Direct mail or Marketing experience is a plus</li><li>Familiarity with cloud computing platforms like AWS (optional)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Within your UAP, you are responsible for the QCD of the product and the overall management of activities related to your perimeter (Production, quality, methods, maintenance, testing, etc.). To this end, you rely on your human and material resources. Your role involves a presence on the ground. You steer your activity through KPIs and ensure compliance with established procedures (quality, productivity, maintenance, materials, HSE, TRS, ESD, authorization and versatility, etc.) with a constant objective of optimizing resources and production flows, as well as customer satisfaction.</p><p>To achieve these objectives, you will be responsible for:</p><ul><li>The SQCD performance and profitability (gross margin) of your UAP in terms of objectives, achievement, and improvement.</li><li>Guaranteeing commitments made to the customer in terms of manufacturing program realization and safety stock.</li><li>Daily management of the UAP, particularly production line performance, product and/or prototype quality, equipment operation and maintenance, staff allocation, and elimination of risks related to workstation ergonomics.</li><li>Leading daily, weekly, and monthly meetings, organizing delegation and priority management.</li><li>Defining work standards with the help of support functions.</li><li>Implementing continuous improvement initiatives to increase performance.</li><li>Proposing UAP layout evolutions to simplify flows.</li><li>Assigning and verifying corrective actions for recurring problems with support services.</li><li>Escalating problems that cannot be resolved at the UAP level to the Local Board and ensuring follow-up until resolution.</li><li>Analyzing customer feedback and leading the problem-solving process for quality issues within your UAP.</li><li>Ensuring optimal use of resources and equipment.</li><li>Maintaining production equipment in good working order: ensuring curative &amp; preventive maintenance and updating associated documentation and SAP traceability.</li><li>Contributing to the success of new projects: being involved in the industrialization of new projects.</li><li>Collaborating within improvement projects with the central Quality, Continuous Improvement, and Controlling entities to ensure performance data reporting and consideration of site P&amp;L deviations.</li></ul><p>You will manage a team of over 300 direct and indirect employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">As a people manager, you have relational and managerial qualities to support the development of your teams within the framework of site and group HR projects. You hold a higher education degree (Bac+5): engineering or master's level. You have at least 5 years of confirmed professional experience in a similar role acquired in an international industrial environment. You have very good knowledge of production and maintenance organization and planning methodologies. You have very good mastery of the electronic assembly process. You know how to manage multiple projects in parallel while keeping daily activity under control. An excellent communicator, you are involved, available, and demonstrate autonomy and authority. Your French and English levels are perfect. Beyond these skills, expertise in quality and good knowledge of Lean tools will be highly appreciated. We are looking for an enthusiastic, dynamic candidate with strong motivation to support our future projects and embody the group's values.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As part of the industrialization and deployment of AI agents within the company, the AI ​​CoE is strengthening its team with an expert AI/developer profile, capable of designing, developing, testing, and maintaining AI agents based on Azure AI Foundry, integrated with business tools (Teams, SharePoint, internal APIs, IS). The position is part of a highly operational approach, at the intersection of architecture, AI development, and industrialization, with a strong emphasis on quality, security, performance, and compliance (GDPR/AI Act).</font></font></p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ol><li><font dir="auto" ><font dir="auto" >Development and integration of AI agents</font></font></li><ul><li><font dir="auto" ><font dir="auto" >Design and develop AI agents via Azure AI Foundry (prompt flows, orchestrated agents, tool calling)</font></font></li><li><font dir="auto" ><font dir="auto" >Implementing RAG (Retrieval-Augmented Generation) pipelines: Data vectorization, indexing (Azure AI Search, vector stores), connection to data sources (SharePoint, files, APIs, databases)</font></font></li><li><font dir="auto" ><font dir="auto" >D. Develop multi-agent logics and advanced agentic scenarios</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate agents into target channels (Microsoft Teams, Web apps, APIs)</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to the CoE AI CIR</font></font></li></ul><li>Architecture et industrialisation</li><ul><li><font dir="auto" ><font dir="auto" >Designing robust and scalable AI architectures on Azure</font></font></li><li><font dir="auto" ><font dir="auto" >Implement good practices in security, governance and performance</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the industrialization of agents (CI/CD, environments, monitoring, logs)</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize the cost, latency, and quality of LLM responses</font></font></li></ul><li>Prompt engineering &amp; orchestration</li><ul><li><font dir="auto" ><font dir="auto" >Designing prompt advances and structures</font></font></li><li><font dir="auto" ><font dir="auto" >Implementing LangChain chains / equivalents: RAG chains, Prompt routing, Conversational memory, Tool usage / function calling</font></font></li><li><font dir="auto" ><font dir="auto" >Test and evaluate the quality of the responses (functional tests, business criteria)</font></font></li></ul><li><font dir="auto" ><font dir="auto" >Quality, conformity and documentation</font></font></li><ul><li><font dir="auto" ><font dir="auto" >Contribute to the documentation of AI agents (Light / Full depending on criticality)</font></font></li><li><font dir="auto" ><font dir="auto" >Working in conjunction with the AI ​​CoE, security, legal and DPO departments</font></font></li><li><font dir="auto" ><font dir="auto" >Apply the principles of responsible AI, human supervision and traceability</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in technical reviews and audits (internal or external)</font></font></li></ul><li>Collaboration et support</li><ul><li><font dir="auto" ><font dir="auto" >Working closely with: Architects, Data Engineers, Business Teams, AI Champions</font></font></li><li><font dir="auto" ><font dir="auto" >Technical support for existing agents</font></font></li></ul></ol><p><font dir="auto" ><font dir="auto" >Technical environment</font></font></p><ul><li>Cloud &amp; IA</li><ul><li>Azure AI Foundry</li><li>Azure OpenAI / Azure AI Services</li><li><font dir="auto" ><font dir="auto" >Azure AI Search (vector)</font></font></li><li>Azure Functions / App Services / Containers</li></ul><li><font dir="auto" ><font dir="auto" >LLM &amp; Agent</font></font></li><ul><li>LangChain (ou frameworks quivalents)</li><li>Architectures RAG</li><li>Prompt engineering avanc</li><li>Multi-agent systems</li></ul><li><font dir="auto" ><font dir="auto" >Dev &amp; Data</font></font></li><ul><li><font dir="auto" ><font dir="auto" >Python (priority)</font></font></li><li>APIs REST</li><li><font dir="auto" ><font dir="auto" >Git / CI-CD</font></font></li></ul><li><font dir="auto" ><font dir="auto" >Data Engineering concepts appreciated</font></font></li><li><font dir="auto" ><font dir="auto" >Security &amp; Governance (appreciated)</font></font></li><li><font dir="auto" ><font dir="auto" >Understanding GDPR, AI Act</font></font></li><li>Gestion des acc s, secrets, donn es sensibles</li><li>Logging, monitoring, tra abilit</li><li>CIR</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience 3-7 years of development experience (ideally Python)</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience in generative AI and AI agents</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience with RAG architectures</font></font></li><li><font dir="auto" ><font dir="auto" >Practical (not theoretical) knowledge of Azure environments</font></font></li><li>Comp tences techniques cl s</li><ul><li>Azure AI Foundry</li><li><font dir="auto" ><font dir="auto" >AI agent development</font></font></li><li>LangChain / orchestration LLM</li><li>RAG (vectorisation, retrieval, context injection)</li><li><font dir="auto" ><font dir="auto" >IT/API Integration</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of Python</font></font></li></ul><li>Soft skills</li><ul><li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy and rigor</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a cross-functional environment</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of quality, safety and responsibility</font></font></li><li><font dir="auto" ><font dir="auto" >Pedagogy and team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Professional English</font></font></li></ul><li><font dir="auto" ><font dir="auto" >Additional advantages</font></font></li><ul><li>Exp rience sur Microsoft Teams / Copilot / SharePoint</li><li><font dir="auto" ><font dir="auto" >Experience in a CoE environment or cross-functional platform</font></font></li><li><font dir="auto" ><font dir="auto" >Sensitivity to the ethical and regulatory issues of AI</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to quickly move from proof of concept to industrialization</font></font></li></ul><li><font dir="auto" ><font dir="auto" >Expected result on the position</font></font></li><ul><li><font dir="auto" ><font dir="auto" >Robust, documented and secure AI agents</font></font></li><li><font dir="auto" ><font dir="auto" >High-performing and maintainable RAG pipelines</font></font></li><li><font dir="auto" ><font dir="auto" >An acceleration of the industrialization of AI in business</font></font></li><li><font dir="auto" ><font dir="auto" >Technical support to the CoE IA and third-party teams</font></font></li></ul></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b><u>BASIC PURPOSE</u>: Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel. </b></p><br><br><br><p><b><u>ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen Department through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. </b></p><br><br><br><p><b>Effectively plan and develop menus for the hotel considering factors such as product availability, food and service cost, marketing conditions and business volume; assign prices for daily menus that result in net profit; participate in making decisions regarding printing, layout, posting, and distribution of menus while ensuring the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. </b></p><br><br><br><p><b>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel. </b></p><br><br><br><p><b>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.&nbsp;</b></p><br><br><br><p><b>Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality. </b></p><br><br><br><p><b>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. </b></p><br><br><br><p><b>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</b></p><br><br><br><p><b>Work harmoniously and professionally with co-workers and supervisors. </b></p><br><br><br><br><p><b><u>NON-ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Prepare food items.</b> <b>Assist with set-up and cleaning of operational areas.</b> <b>Create and post employee schedules.</b></p><br><br><br><br><p><b><u>KNOWLEDGE AND SKILLS</u>:</b></p><br><br><br><p><b>Education: College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</b></p><br><br><br><p><b>Experience: Five to seven years previous experience in multiple culinary/food &amp; beverage department head positions.</b></p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><p><b>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </b></p><br><br><p><b>Working knowledge is generally learned on-the-job.</b></p><br><br><p><b>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</b></p><br><br><p><b>Requires the ability to operate and utilize culinary production equipment and tools.</b></p><br><br><p><b>Requires reading, writing and oral proficiency in the French and English languages.</b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc.<br>) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 345</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management &amp; Productivity Strong Communication Skills Effective Cooperation &amp; Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>ESS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Enterprise Support System (ESS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end ESS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment.</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom ESS application ecosystem including Inhouse Java developed Front-end Channels, web portal, Eshop, CRM, Radius, and Cloud platforms.</li><li>Own and manage end-to-end operations of Telecom ESS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Automation 1st Mindset to remove manual work.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all ESS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom ESS environments (CRM , Sales Channel , Middleware etc).</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.</li><li>ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role </li></ul><p><br></p><p><b>VAS &amp; BSS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Business Support System (VAS &amp;BSS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end VAS &amp;BSS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom BSS/VAS application ecosystem including Charging, Billing, Mediation, Provisioning, Interconnect, Middleware, and VAS platforms.</li><li>Own and manage end-to-end operations of Telecom BSS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all BSS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Plan and manage operational budgets, resource allocation, and cost optimization activities.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><br></p><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom BSS/OSS environments including Charging, Billing, Mediation, Middleware, Interconnect, and related systems.</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>ERP Support Specialist:</b></p><p><b>Basic Scope of Job</b></p><ul><li>Techno Functional Oracle E-Business Suite (EBS) and Oracle Hyperion Expert in HRMS, SCM, Planning, budgeting &amp;Financial for Telecom Operator.</li><li>Providing Technical Support for Oracle HRMS, SCM &amp; Financials business users as and when required.</li><li>Participate in the evaluation of ERP and collaboration systems performance in order to ensure continuing relevance of enterprise solutions provided.</li><li>Monitor the performance of installed ERP and collaboration systems to ensure efficient workflow of Customer operations.</li><li>Participate &amp; help technical team in the deployment of patches and upgrades to ERP and collaboration systems.</li><li>Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP and Collaboration Systems.</li><li>Support Finance users in budget upload &amp; smooth &amp; timely month end/year end closing.</li><li>Analysis and Development of the Ad hoc queries required by business users.</li><li>Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures.</li><li>Develops operational solutions by defining, studying and screening alternative solutions; determining impact on total system.</li><li>Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.</li><li>Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to unit design and modification teams.</li><li>Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.</li><li>Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.</li><li>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li> Independent problem solver, self-driven and possess great tact</li><li>Pleasant personality, excellent communications and presentation skills</li><li>Enjoys new challenges and interest in technologies and services</li><li>Strong knowledge and UNIX, Linux use for administration and shell scripting.</li><li>Strong knowledge Oracle EBS and Database.</li></ul><p>Good knowledge in IP Network, TCP/IP protocol and related troubleshooting tools etc.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job&nbsp;Title:&nbsp;</strong>Recruitment&nbsp;Officer–&nbsp;German&nbsp;Speaker(Day&nbsp;Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia&nbsp;(Lac&nbsp;2)</span> <br> <span><strong>Reporting&nbsp;to:&nbsp;</strong>Talent Acquisition&nbsp;Manager</span> <br> <p><span><strong>Role Overview:&nbsp;</strong></span></p><br> <p><span>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;people&nbsp;like&nbsp;us;&nbsp;hardworking,&nbsp;motivated,&nbsp;driven&nbsp;and&nbsp;of&nbsp;course fun.</span></p><br> <p><span>This&nbsp;rolewill&nbsp;be&nbsp;responsible&nbsp;for&nbsp;all&nbsp;aspects&nbsp;of&nbsp;recruitment&nbsp;for&nbsp;National&nbsp;Pen,&nbsp;as&nbsp;partof the Talent Acquisition and People team.</span></p><br> <p><span>This includes&nbsp;identifying candidates&nbsp;from&nbsp;various recruitment channels, screening candidates&nbsp;in&nbsp;German,present&nbsp;pre-qualified&nbsp;candidates&nbsp;who&nbsp;are&nbsp;the&nbsp;best&nbsp;matchfor the&nbsp;assigned&nbsp;positions,&nbsp;ensure&nbsp;compliance&nbsp;withour&nbsp;hiring&nbsp;policies&nbsp;and&nbsp;practices&nbsp;to meet overall recruiting goals in a multicultural and global environment.</span><br><span><strong>Ready&nbsp;to&nbsp;join&nbsp;us?&nbsp;Apply&nbsp;now&nbsp;and&nbsp;become&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;creativity,&nbsp;collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Manage&nbsp;end-to-end&nbsp;recruitment across multiple&nbsp;functions</span></li> <li><span>Build&nbsp;and&nbsp;maintain&nbsp;strong&nbsp;talent&nbsp;pipelines</span></li> <li><span>Partner&nbsp;with&nbsp;hiringmanagers&nbsp;to&nbsp;delivertailored&nbsp;recruitment&nbsp;solutions&nbsp;to&nbsp;their&nbsp;needs</span></li> <li><span>Conductscreenings&nbsp;and&nbsp;interviews&nbsp;to&nbsp;identify&nbsp;top&nbsp;talent</span></li> <li><span>Optimizerecruitment&nbsp;processes&nbsp;and&nbsp;implement&nbsp;best&nbsp;practices</span></li> <li><span>Ensure&nbsp;a&nbsp;high-quality&nbsp;candidate&nbsp;experience&nbsp;throughout&nbsp;the&nbsp;hiring&nbsp;journey</span></li> <li><span>Supportemployer&nbsp;branding&nbsp;initiatives&nbsp;and&nbsp;recruitment&nbsp;projects</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities*</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities&nbsp;andpromotions.</span></p><br> <p><span>This&nbsp;role&nbsp;canopen&nbsp;the&nbsp;doorto&nbsp;positions&nbsp;suchas&nbsp;Talent&nbsp;Acquisition&nbsp;Coordinator,&nbsp;Talent Acquisition&nbsp;Specialist, Senior&nbsp;TalentAcquisition&nbsp;Specialist, Talent&nbsp;Acquisition&nbsp;Lead,or&nbsp;other&nbsp;cross-functional&nbsp;roleswithin&nbsp;HR&nbsp;and&nbsp;Operations.</span></p><br> <br> <p><span><strong><u>Perks&nbsp;of&nbsp;the&nbsp;Day&nbsp;Shift</u></strong></span></p><br> <ul> <li><span>Enjoy&nbsp;a&nbsp;structured&nbsp;daytime&nbsp;schedule&nbsp;that&nbsp;supports&nbsp;a&nbsp;healthy&nbsp;work-life&nbsp;balance</span></li> <li><span>Benefit&nbsp;from&nbsp;directcollaboration&nbsp;and&nbsp;stronger&nbsp;team&nbsp;connections&nbsp;on-site</span></li> <li><span>Keep&nbsp;your&nbsp;evenings&nbsp;and&nbsp;weekends&nbsp;free&nbsp;for&nbsp;personal&nbsp;time,&nbsp;family,&nbsp;or&nbsp;further development</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Fluentin&nbsp;German&nbsp;is&nbsp;required</span></li> <li><span>Upper&nbsp;Intermediate&nbsp;English&nbsp;level&nbsp;(Frenchis&nbsp;a&nbsp;plus)</span></li> <li><span>Knowledgeof&nbsp;Microsoft&nbsp;Officepackage&nbsp;(Excel,&nbsp;outlook...)</span></li> <li><span>Previous&nbsp;recruitment&nbsp;experience&nbsp;is&nbsp;plus</span></li> <li><span>Communication&nbsp;skills,&nbsp;particularly&nbsp;theability&nbsp;to&nbsp;buildrelationships&nbsp;across departments&nbsp;internally&nbsp;as&nbsp;well&nbsp;as&nbsp;with&nbsp;external&nbsp;third-party&nbsp;partners&nbsp;and candidates</span></li> <li><span>Ability to prioritize multiple functions and tasks and manage&nbsp;work time efficiently</span></li> </ul> <br> <p><span><strong><u>Our&nbsp;Hiring&nbsp;Process</u></strong></span></p><br> <ul> <li><span>Application&nbsp;Review</span></li> <li><span>Phone&nbsp;screening&nbsp;(if&nbsp;your&nbsp;profilematches&nbsp;the&nbsp;rolerequirements)</span></li> <li><span>1-2 interview(s) with the Hiring Manager if the screening is successful (45&nbsp;minutes to 1&nbsp;hour)</span></li> <li><span>Language&nbsp;test&nbsp;assessment&nbsp;(German)</span></li> <li><span>Final&nbsp;decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span><br> &nbsp;</p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee&nbsp;Testimonial</u></strong></span></p><br> <p><span>“Working&nbsp;asa&nbsp;Talent&nbsp;Acquisition&nbsp;Recruiter&nbsp;at&nbsp;Pens.com&nbsp;has&nbsp;given&nbsp;mevaluable&nbsp;exposure&nbsp;to&nbsp;international hiring and diverse talent markets. It’s a fast-paced and rewarding role where I’ve been able to&nbsp;strengthen my communication and stakeholder managementskills while growing within a supportive and collaborative team.”</span></p><br> <p><span>—&nbsp;Nermine&nbsp;G.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>

<p>Assist in the planning, coordination, implementation and monitoring of project activities. Compile, summarise, analyse, and present information/data on specific project topics, highlighting noteworthy issues for the consideration of appropriate parties. Monitor budget implementation and propose adjustments as necessary. Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organisational units and external parties to initiate requests, obtain necessary clearances, follow-up on administrative actions, etc. Draft status reports, identify shortfalls, bring them to the attention of the supervisor and suggest corrective measures to address delivery gaps. Draft correspondence on project issues, prepare and update reports, briefing notes, graphics, statistical tables, and other forms of documentation. Organise meetings, workshops and training sessions, prepare training materials and participate in the delivering of capacity building workshops. Respond to complex information requests and inquiries. Set up and maintain files/records. Participate in meetings and conferences. Maintain effective liaison and coordination with local authorities, partners, United Nation (UN) agencies, intergovernmental and non-governmental organisations, donors and other stakeholders relevant to the project. Monitor work of implementing partners and report any non-compliance to the supervisor. Provide inputs for the development of Standard Operations Procedures (SOP) and concept papers and provide general support for the development of new projects. Provides guidance/training and assist in coordinating and monitoring work of other staff in the unit. May supervise other staff as assigned. Perform such other relevant duties as maybe assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political Science, Social Science, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with four years of relevant professional experience; or, High School diploma with six years of relevant professional experience.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.</li><li>Strong analysis and writing skills</li><li>Takes responsibility for action and manages constructive criticisms</li><li>Promotes continuous learning for self and others</li><li>Listens and communicates clearly, adapting delivery to the audience</li><li>Plans work, anticipates risks, and sets goals within the area of responsibility</li><li>Displays mastery of subject matter</li><li>Contributes to a collegial team environment; incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation</li><li>For this position, fluency in English, Arabic and French is required (oral and written).</li><li>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>MANAGERIAL COMPETENCIES - Behavioural indicators Level 2 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The CARE Specialist plays a key role in Vista's mission to become the expert design and marketing partner for small businesses. Their role is to act as the first point of contact for our clients and offer them a personalized experience across our various communication channels (phone, email, chat, studio), regardless of the market. Beyond answering questions about our products and services, the CARE Specialist seeks to understand clients' explicit and implicit needs through active listening, curiosity, and relevant questioning. They act as a true design and marketing partner, proactively recommending the products, designs, and solutions best suited to the client's objectives. Leveraging their expertise, they guide small businesses in their choices, help them make informed decisions, and contribute to their success by offering solutions that support their growth, visibility, and business development. The CARE Specialist thus creates value in every interaction by combining product expertise, personalized advice, empathy, and excellent customer service.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Roles and responsibilities</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The list of responsibilities below is not exhaustive and may be modified according to the needs of the company.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interacting with our clients via various communication channels such as telephone, email or chat, effectively using the digital tools at our disposal.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use targeted questions to identify the customer's real needs and guide them towards the most suitable products and designs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop in-depth knowledge of design, marketing and our products in order to proactively advise clients and offer them relevant alternatives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Providing the best solutions to our clients and contributing directly to the success of their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a good knowledge of all the marketing solutions we offer our clients (flyers, business cards, disposable menus, etc.).</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main activities</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist customers with all their requests via the various communication channels available (telephone, chat, email and any other channel developed later).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle each customer request using available resources and provide all necessary information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resolve customer requests on the first contact when possible, or escalate them to the appropriate teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Independently determine the relevant questions to ask in order to identify the client's explicit and implicit needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To accurately diagnose customer requests and quickly provide appropriate solutions in accordance with established procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular feedback to identify customer difficulties and reduce their efforts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the products, designs or services best suited to the needs expressed by the customer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To support and train clients on the use of our products and services in order to help them promote and develop their business.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and qualifications sought</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills in French.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interest in eCommerce, marketing, and a passion for printing and design.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural curiosity and a willingness to learn continuously in order to develop expertise on products, marketing trends, design and the needs of small businesses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adopt a consultative stance by acting as a true design and marketing partner for clients, rather than a simple support agent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable products, designs, and marketing solutions for their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of digital tools enabling support to clients across all communication channels (telephone, email, chat, etc.).</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent oral and written communication skills in French.</p><p>Strong interest in e-commerce, marketing, and a passion for printing and design.</p><p>Natural curiosity and a desire for continuous learning to develop expertise in products, marketing trends, design, and the needs of small businesses.</p><p>Ability to adopt a consultative approach, acting as a true design and marketing partner for clients, rather than just a support agent.</p><p>Aptitude to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable marketing products, designs, and solutions for their business.</p><p>Good command of digital tools to assist clients across all communication channels (phone, email, chat, etc.).</p><p>Ability to show empathy and build trust, while demonstrating a sincere understanding of the client's concerns.</p><p>Ability to positively influence client decisions through personalized support and relevant recommendations.</p><p>Openness to change and the ability to remain motivated in a constantly evolving environment.</p><p>Ability to take charge of one's own professional development and work autonomously to meet job expectations.</p><p>Proactive attitude and a taste for teamwork, in a collaborative environment where everyone contributes to collective success.</p>

<p><span style="font-size: 11px;">Higher technician level or equivalent - Having a first experience of at least 2 years in management and leadership of production teams as a team leader - Having basic computer skills (Word, Excel, ERP) - Having practiced analysis and problem-solving tools - Organised, rigorous, serious - Having the ability to manage conflicts - Having the ability to manage and communicate - Having the ability to manage stress - Having a good level of cross-functional communication - Able to work in 3x8 shifts.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise<p><strong>LEONI&nbsp;</strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around&nbsp;<strong>86,000 employees</strong>&nbsp;in&nbsp;<strong>21 countries</strong>&nbsp;and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the&nbsp;<strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment<br></p><br><p>- Ensures technical availability of production equipment<br></p><br><p>- Makes improvement suggestions for the maintenance process and production equipment/facility equipment<br></p><br><p>- Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions<br></p><br><p>- Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment)<br></p><br><p>- Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance<br></p><br><p>- Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities<br></p><br><p>- Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions<br></p><br><p>- Ensures installation and movement of equipment and re-qualification of equipment and tools<br></p><br><p>- Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards)<br></p><br><p>- Ensures maintenance of firefighting and fire prevention equipment<br></p><br><p>- Ensures maintenance of security camera systems<br></p><br><p>- Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable)<br></p><br><p>- Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p><br><br><br>Qualifications et Expérience<p>-Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><br><p>-Desired experience in an industrial environment (ideally in a production setting).</p><br><p>-Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><br><p>-Analytical mindset, thoroughness, and ability to prioritize.</p><br><p>-Team player with initiative and a proactive attitude.</p><br><br><br>Avantages <p><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br></em></p><br><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.&nbsp;</p><br><p>LEONI Wiring Systems Tunisia SARL</p><br><br> </div>

<b>Job description </b><div> <div> <p>Ready to enter the exciting world of B2B services? Discover VEO Worldwide your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector across Europe.</p> <p>At VEO, we are committed to finding innovative solutions that help businesses make the most of their unsold inventory including previous collections, short-dated products, and cancelled orders. Efficiency is our watchword! And that s not all: we have offices in 9 countries.</p> <p>Join us and become part of a team committed to values such as dedication, transparency, solidarity, continuous improvement, and expertise. These values are not just words they guide everything we do.</p> <p>Let s make a difference together! We are looking to strengthen our team and recruit a <strong> <u>Committee Planner IT</u> </strong> </p> <p> </p> <p> <strong> <em>This position is available at either our Tunis or Sousse office, giving you the flexibility to choose your preferred location</em> </strong> </p> <p> </p> <p>We are looking for an organized and proactive person to provide operational and administrative support to the IT Committee. The role involves <u>coordination</u>, <u>effective communication</u>, and the <u>ability to manage multiple activities simultaneously</u> in a dynamic environment.</p> <p> </p> <p> <strong>Your main responsibilities will include:</strong> </p> <p> Organize IT Committee agenda and meetings, including stakeholder coordination.</p> <p> Prepare meeting minutes and follow up on actions and decisions.</p> <p> Ensure clear communication, reporting, and dissemination of decisions to relevant stakeholders.</p> <p> Manage inboxes, documentation, and prepare presentations.</p> <p> Perform administrative support tasks for the committee.</p> <p> </p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong>To succeed in this role, you will need:</strong> </p> <ul> <li> <p>Higher education (Bachelor s degree or equivalent);</p> </li> <li> <p>English language skills at B2 C1 level;</p> </li> <li> <p>Advanced knowledge of MS Office, PowerPoint, Canva are an advantage;</p> </li> <li> <p>Previous experience with exposure to the IT field;</p> </li> <li> <p>Strong organizational and communication skills, with a proactive mindset;</p> </li> <li> <p>Excellent time management skills and ability to meet deadlines;</p> </li> <li> <p>Analytical thinking and strong summarizing skills;</p> </li> <li> <p>Ability to structure and present information clearly and coherently.</p> </li> </ul> <p> </p> <p> <strong>Because we value your commitment and willingness to learn, we offer:</strong> </p> <ul> <li> <p>Meal vouchers;</p> </li> <li> <p>Initial training and onboarding support;</p> </li> <li> <p>Real career development opportunities in a professional environment alongside successful international teams;</p> </li> <li> <p>One extra day off during your birthday month;</p> </li> <li> <p>The opportunity to work in an international company with offices in 9 countries;</p> </li> <li> <p>Participation in activities, contests, and internal HR initiatives.</p> </li> </ul> <p>If you recognize yourself in this description, we look forward to receiving your CV!</p> <p> </p></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge&nbsp;<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><br><p>Functional accountability for shift-on-shift level</p><br><p>- Adheres to and complies with all current relevant legal and internal defined standards as well as safety and environmental regulations<br></p><br><p>- Every employee is obliged, in the context of her or his responsibilities and duties, to report risks and opportunities to their direct superior or any responsible leadership person<br></p><br><p>- Ensures and contributes to the customer satisfaction<br></p><br><p>- Ensures and contributes to LEONI financial targets and results.<br></p><br><p>- Complies with deadlines<br></p><br><p>- Fulfills the quality requirements<br></p><br><p>- Complies with the OPEX Standards in accordance with OPEX Manual in the respective area of responsibility (only valid for WSD staff)<br></p><br><p>- Uses efficiently any kind of materials and resources of the company.<br></p><br><p>- Keeps order and cleanliness</p><br><br><br>Qualifications and Experience<p>Level of Education: University degree<br></p><br><p>Experience: A minimum of 3 years' experience, ideally with leadership background<br></p><br><p>Language: French &amp; English&nbsp;<br></p><br><p>IT: Microsoft Office<br></p><br><p>Social competences: Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on shift level<br></p><br><p>- Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br></p><br><p>- Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br></p><br><p>- Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education:&nbsp;</strong>Universitydegree</li><li><strong>Branch Of Study:</strong>&nbsp;Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li><strong>Experience:</strong>&nbsp;3&nbsp;years of experience in relevant field are necessary.</li><li><strong>Language:</strong>&nbsp;French, English</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Autonomy / Customer relationship skills / Priority management</li></ul><br> </div>

<p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Job Description Leads Facility Management org unit . - Manages and supervises the Facility Management org unit according to defined objectives and KPIs. - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery. - Takes responsibility for standard &amp; governance adherence and process execution. - Leads the direct reports in the area of responsibility. - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received. - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results. - Identifies the training and development needs of direct reports, follows the subordinates' professional. development and provides assistance for using newly acquired knowledge. - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth. Functional accountability for Facility Management on site level. Qualifications and Experience Education Level: University Degree in technical field. Experience : Min 5 years in in Facility Management, Maintenance, or Industrial Services. Benefits English A2. Job Scheduling. Problem Analysis. Production Management. Facilities Management. Facility Asset Management. Building Management. Building Security. Energy Management. Drawings/Specifications. Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: University Degree in technical field. Experience : Min 5 years in in Facility Management, Maintenance, or Industrial Services. Benefits English A2. Job Scheduling. Problem Analysis. Production Management. Facilities Management. Facility Asset Management. Building Management. Building Security. Energy Management. Drawings/Specifications.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context &amp; Team </b></p><br><p>You will join the  <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform.&nbsp;</p><br><p>Our mission is to:&nbsp;</p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle,</b><b>…</b><b>)</b>&nbsp;</li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b>&nbsp;</li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment.&nbsp;</li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>.&nbsp;</li></ul><p>You’ll work with&nbsp;<b>a</b> <b>diverse and multicultural client base across Europe,</b>&nbsp;with opportunities for <b>travel and direct client engagement.</b>&nbsp;</p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.&nbsp;</li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features.&nbsp;</li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation.&nbsp;</li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement.&nbsp;</li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies.&nbsp;</li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets.&nbsp;</li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>