Git Jobs in Tunisia 2026 | Latest Tanqeeb Jobs

0 to 0 years Naukri Gulf

Expert Elasticsearch / Java Engineer Questel

On-site - Tunisia - Tunis 10 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.Your Missions:Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:1. Elasticsearch Design & Performance:Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.2. Backend Development & Pipelines (Java):Develop and maintain the Elasticsearch query management backend and high-performance caching systems.Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.3. Monitoring, Optimization & Production Support:Analyze cluster performance (Search & Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</div></section><section>Desired Candidate Profile<ul><li>Technical Skills (Hard Skills):</li><li>Elasticsearch Expertise: You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li>Java Development: Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li>Performance & Internals: Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li>Python Development: Knowledge of Python and data manipulation libraries (pandas).</li><li>Data & CI/CD Ecosystem: Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li>Human and Relational Qualities (Soft Skills):</li><li>Autonomy and Rigor: Ability to propose optimizations and carry subjects end-to-end in a context.</li><li>Analytical and Investigative Mindset: You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li>Communication: Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul></section>

2 - 5 Years Naukri Gulf

Service Desk Analyst Bilingual French / English

On-site - Tunisia - Tunis 14 August 2026

Customer Service

As a support technician, you will be responsible for: Remotely diagnosing hardware or software IT malfunctions. Configuring the workstation to the user's needs and performing functional tests. Guiding the user to resolve the incident or taking remote control of the system. Escalating unresolved incidents if necessary, while paying attention to intervention deadlines, and keeping the user informed. Creating a precise description of the intervention after each call and filling in the necessary fields in the incident management tool.Desired Candidate ProfilePassionate, with a degree in Information Technology, or you have at least 2 years of experience in user support or in a contact center. You are recently graduated or thinking about a career change. You speak French and English fluently. You are flexible over a wide range of hours and/or looking for hybrid work.

0 - 2 Years Naukri Gulf

Junior IT & Business Applications Associate

On-site - Tunisia - Tunis 4 August 2026

Information Technology

The Role We are looking for a curious and organized junior professional to join our Tunisia IT team and support the day-to-day IT and security operations of our Tunisia offices and production/drilling sites, working closely with our local IT lead. This is a hands-on, on-the-ground support role for someone who wants to learn how IT support, cybersecurity and business applications come together in an international business. Your work will be driven by day-to-day needs and requests from your local IT lead and the CIO/CISO, keeping endpoints, servers and networks running, handling entry-level security tasks, and helping translate business needs into data-driven applications. No two days will look the same. You won t be expected to know it all on day one. What we care about is your drive to learn, your attention to detail, and your ability to keep things moving.Responsibilities This is a responsive, support-first role: your day-to-day priorities will be set by your local IT lead or the CIO/CISO, across three main areas. Day-to-Day IT Support (Primary Focus)<ul><li>Provide day-to-day support for endpoints (workstations, laptops, mobile devices): setup, software issues, user accounts and access.</li><li>Provide basic support and monitoring for local servers and network infrastructure (connectivity, Wi-Fi, VPN, DNS), escalating complex issues to your local IT lead or HQ.</li><li>Troubleshoot everyday IT issues for colleagues in Tunisia, on-site and remotely, as they come up.</li><li>Maintain an accurate inventory of IT equipment, software and licenses across Tunisia sites.</li><li>Carry out regular inspection and maintenance of IT equipment and infrastructure.</li><li>Assist with system installations, software rollouts, patch management and cloud user administration (Microsoft 365, Azure/AWS), as directed by your local IT lead or the CIO.</li></ul>Entry-Level Cybersecurity Tasks<ul><li>Assist in monitoring cybersecurity tools and dashboards for Tunisia systems, flagging anomalies as requested.</li><li>Support basic security hygiene: patching, access reviews, and account/password hygiene checks.</li><li>Support security awareness initiatives when requested: training sessions, phishing simulations and internal communications for Tunisia colleagues.</li><li>Support local preparation for audits, risk assessments and compliance activities (including NIS2), as directed by your local IT lead or HQ.</li></ul>Business Applications (Key Focus Area)<ul><li>Act as a translator between local business users and IT/data teams, turning everyday business needs, pain points and processes into clear requirements for data and analytics applications, when requested by your local IT lead or the CIO.</li><li>Help map how business processes and data flow today, spotting where more structure or AI could improve accuracy and decision-making.</li><li>Support the design, testing and rollout of simple AI-powered or low-code business applications and dashboards that turn raw data into decision-ready insights.</li><li>Gather feedback from end users after go-live and help refine applications so they keep matching real business needs.</li></ul>Growth Opportunities This role is designed as a launchpad. With close mentorship from your local IT lead, and growing exposure to the CIO/CISO as you take on more, you will gradually build deeper expertise across:<ul><li>IT Operations, from day-to-day support to servers, networks and cloud platforms.</li><li>Cybersecurity, from awareness basics to hands-on security tasks and compliance support.</li><li>Business Applications & AI, from understanding business needs to translating them into data-driven, AI-powered tools.</li><li>Compliance & Governance, from documentation to audits and regulatory frameworks such as NIS2.</li></ul>Desired Candidate ProfileEducation Bachelor's degree (or equivalent) in Computer Science, IT, Cybersecurity, Information Systems or a related field. Certifications (CompTIA, ITIL, Microsoft, Cisco, AWS...) or a Masters' degree are a plus, not a requirement.Experience No professional experience required; this is an entry-level role with full mentorship. Internships, academic projects, or any relevant exposure to IT or cybersecurity are valued but not mandatory.Technical Baseline Basic understanding of networking (TCP/IP, DNS, VPN, Wi-Fi) and cybersecurity principles. Comfortable with Windows; basic familiarity with Linux and general server concepts is a plus. Familiarity with Microsoft 365, Azure/AWS is an advantage; interest in scripting (PowerShell, Python) is a bonus. Interest in data & analytics tools (e.g., Power BI, low-code/AI app builders) and how they turn business processes into structured, decision-ready data is a plus. Willingness to learn enterprise systems, cloud platforms, and security tools on the job.Who You Are Organized and detail-oriented, you follow through and keep things on track. Curious about how the business works, with an interest in turning real-world processes and challenges into structured data and technology solutions. A clear communicator who can summarize information simply, in French, Arabic and English. Proactive, you look for what needs to happen next without being asked. Comfortable switching between different types of tasks throughout the day. Professional and reliable when working with local colleagues, vendors, and HQ contacts. Adaptable and eager to learn, ready to grow beyond your comfort zone.

5 - 10 Years Naukri Gulf

Business Developer CRM

On-site - Tunisia - Tunis 27 July 2026

Sales

Today, EY brings together nearly 300,000 partners and employees worldwide in more than 154 countries. Thanks to this network, whose level of integration and international reach guarantee the same excellence everywhere in the world, EY strengthens its position as a world leader in Audit, Consulting, Transactions, Tax and Law.We nurture talent so that, together, they can guide organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.At EY, we confidently shape the future by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means becoming part of a dynamic, demanding, and enriching environment where your contribution has a real impact.As part of the development of our activities around CRM solutions and digital transformation, we are looking for an experienced Sales Executive with 5 years of experience in selling IT solutions and services, ideally acquired within an information systems integrator.Your r theYou are at the heart of the growth dynamic:<ul><li>You identify, develop and realize new business opportunities around CRM solutions and the Microsoft ecosystem.</li><li>You are involved from start to finish, from prospecting to signing, with a central role in structuring and executing our commercial strategy.</li></ul>Main missionsBusiness development<ul><li>Identify and prospect for new accounts in the Tunisian and international markets.</li><li>Structuring and developing a high-potential client portfolio</li><li>Identifying opportunities related to commercial performance challenges and digital transformation</li><li>Participate in defining go-to-market strategies and business development actions.</li></ul>Sales cycle management<ul><li>Manage the entire sales process from prospecting to contract signing.</li><li>Prepare and lead sales meetings, demonstrations and customer presentations.</li><li>Develop commercial proposals in collaboration with the technical and consulting teams.</li><li>Managing a structured pipeline and ensuring reliable sales forecasts</li><li>Participate in trade meetings and pipeline reviews.</li></ul>Customer advice and support<ul><li>Understanding the business challenges (sales, marketing, customer service, reporting)</li><li>Positioning CRM solutions as levers for performance and management</li></ul>Desired Candidate ProfileTrainingHolder of a degree in commerce, management information systems, information systems management or an equivalent degree.Experience<ul><li>5 years in business development / IT solutions sales</li><li>Essential experience in IT services, software publisher or systems integrator</li><li>Solid experience in complex B2B sales (long cycles, multiple stakeholders)</li></ul>Expected technical skills<ul><li>Mastery of complex B2B sales techniques.</li><li>My mastery of SaaS/Cloud mods</li><li>Advanced pipeline management and forecasting</li><li>Good understanding of CRM processes (lead management, opportunities, pipeline, forecasting)</li><li>Ability to position a CRM within a global information system (ERP, marketing tools, customer service)</li><li>Good knowledge of the Microsoft ecosystem</li></ul>Behavioral skills<ul><li>Excellent interpersonal skills and negotiation abilities.</li><li>Results-oriented and customer-focused.</li><li>Conquering spirit and proactivity.</li><li>Ability to quickly understand clients' business challenges.</li><li>Ease in presentations and public speaking.</li><li>Rigorous sales follow-up.</li><li>Team spirit and cross-functional collaboration.</li></ul>LANGUAGES<ul><li>French: fluent.</li><li>English: professional.</li></ul>

0 to 0 years Bayt

Ingénieur Test

On-site - Tunisia 1 June 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. <ul><li>Analyse customer requirements, legal regulations and internal specification to be applied in Testing strategies of products </li><li>Develop EOLT specifications for new equipments (Hardware & Software) </li><li>Design and develop complex test programs, process and systems to measure product functionality and integrality in the electrical and programming domains </li><li>Analyse test cases and failure, providing scenarios and proposing actions based on results </li><li>Checks product SW and Test Methodology/Coverage during DFT Design Review, with R&D interaction </li><li>May make himself some functional Tester software development and improvements </li><li>Checks the Functional Testers development (review of technical issues and planning) </li><li>Work with the Software Validation Team to ensure complete test coverage of all requirements </li><li>Analyze the customer specifications, legal requirements and internal specifications towards the development of electronic test plans </li><li>Support the creation of test equipment specifications and tester hardware specifications used in the development of automated test rack systems  </li><li>Perform validation, capabilities, test coverage and stability performance of testers </li><li>Monitor testing TLR, analyse defects, and propose action plans to reduce </li><li>Validate PG RAISE and CdC standards which are created by M/D Standard Owners </li><li>Validate any change of standard propose by sites in new investments for Testing equipments </li><li>Validate the assembly line included on each CAA, in concept, cycle time and investment values </li><li>Contribute to product & process FMEA, assisting Testing technicians in daily activities </li><li>Support transition of newly developed processes into series production, providing process / equipment specification and qualification </li><li>Define activities to permit integration of Testing equipments into more complex manufacturing cells </li><li>Perform survey of equipment in continuous improvement & cost reduction mindset to optimize investments, material & labor costs </li><li>Develop an industrial cross-project competence </li><li>Promote the Valeo Industrial standard rules and procedures </li><li>Ensure the respect of Safety and Environment procedures of Valeo Group   </li></ul>PS: if the workload justifies it, the function can be divided in more than one person   Job: Test EngineerOrganization: INDUSTRIAL TESTINGSchedule: Full timeEmployee Status: RegularJob Type: Permanent contractJob Posting Date: 2026-05-31Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com </div>

3 - 8 Years Naukri Gulf

Lead Managed Service Analyst

On-site - Tunisia - Tunis 7 August 2026

Information Technology

What you will be doing? This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients .The majority of hosted clients all have business with EMEA markets. This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources, and opportunities. #LI-RB1 #LI-HYBRIDEPrivacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepassDesired Candidate ProfileExcellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.Overall, 3 years experience with at least 1-2 year experience in Banking.Experience working in Finance, Capital Market, or FinTech.Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion .Familiarized with IT Service management processes .Versed in software development processesUnderstand, and resolve tickets that arise for the application.Ability to analyze and solve problems using learned techniques and tools.Ability to translate client requirements to technical specifications and communicate to technical staff.Proven track record of successfully supporting and managing software products in a SaaS platformAbility to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.Participate on ongoing production stability enhancement projects and drive Production changes when needed.Proactive and details-oriented track record of authoring high-quality documentation.Organized approach, manage and adapt priorities according to client and internal requirements.Self-starter but team mindset - work autonomously and as part of a global team.Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.

2 - 7 Years Naukri Gulf

Specialist Test Technology Engineer

On-site - Tunisia - Tunis 28 July 2026

Engineering

Creates and reviews test technology local work instructions.Supports:<ul><li>test equipment and test tools development (design, test modules, specific processes, etc.)</li><li>technical error analyses for customer claims and complaints</li><li>the identification of root causes in case of process disturbances and searching for solutions</li></ul>Creates and develops the test sequences and programs according to requirements<ul><li>for building of test tables, test boards and vision tests, internally or externally</li><li>for installation and validation of test equipment</li><li>in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management & Project Management)</li></ul>Ensures test programs and tests parameters used during initial setup.Provides feedback to Production Technology related to test modules functionality and design.Ensures backup of test programs and test parameters.Implements lessons learned, best practice and actively shares the information within the Production Management network.Desired Candidate ProfileLevel of Education : University DegreeBranch of study : Electrical - Mechanical - Mechatronics or similarExperience : 2 years in the automotive industry are appreciatedIT: Microsoft OfficeSocial competences: Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / TeamworkProfessional competences: Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation

1 - 6 Years Naukri Gulf

S-E-SE Quality Documents & Data Administration

On-site - Tunisia - Tunis Monday

Manufacturing & Production

LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.Job Description<ul><li>Leads Projects regarding the storage of quality and Business documents and data</li><li>Manages Projects regarding the identification of relevant quality documents and data</li><li>Introduces common rules and processes for quality documents and data administration</li><li>Defines a standard QM IT landscape based on defined processes</li><li>Supports and gives advice for the implementation of QM processes in Projects</li><li>Conceptualizes and implements quality related software solutions</li><li>Administrates the QM-systems, e.g. Computer Aided quality (CAQ)</li><li>Monitors and evaluates quality management related KPIs</li></ul>Desired Candidate Profile<ul><li>Level of Education : University degree</li><li>Branch Of Study: all branchs</li><li>Experience: 1 year of experience</li><li>Quality</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul>

0 to 0 years Naukri Gulf

Associate Global Support Graduate

On-site - Tunisia - Tunis 4 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">This role has been designated as Remote/Teleworker , which means you will primarily work from home.Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally. We are looking for a Technical Support Graduate to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences.What you'll do:<ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul></div></section><section>Desired Candidate Profile<ul><li>Recently completed a Bachelor s or Master s degree in IT, Computer Engineering, or a related field</li><li>Excellent communication skills in English (written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul></section>

3 - 10 Years Naukri Gulf

Senior ServiceNow Developer

On-site - Tunisia - Tunis 22 July 2026

Information Technology

Job Description: We are seeking experienced ServiceNow Developers and Technical Consultants with expertise across one or more ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), HR Service Delivery (HRSD), Customer Service Management (CSM), and Configuration Management Database (CMDB). Successful candidates will be responsible for the configuration, development, support, and continuous improvement of ServiceNow solutions in live production environments, helping organizations optimize service delivery, automate workflows, improve operational efficiency, and enhance user experiences. Key Responsibilities Design, configure, develop, and maintain ServiceNow solutions across one or more functional areas, including ITSM, ITOM, ITAM, HRSD, CSM, and CMDB. Develop and enhance workflows, business rules, client scripts, UI policies, service catalog items, forms, and approval processes. Build and maintain automation using Flow Designer and other ServiceNow platform capabilities. Support incident, problem, change, request, asset, case management, and configuration management processes. Troubleshoot and resolve production defects, system issues, and performance concerns. Collaborate with business stakeholders, service owners, platform teams, and integration teams to translate requirements into scalable solutions. Support release management activities, including testing, deployment, validation, and post-release support. Contribute to platform governance, development standards, reusable design patterns, and best practices. Participate in continuous improvement initiatives focused on service delivery, user experience, automation, data quality, and operational excellence. Work effectively within Agile, iterative, or hybrid delivery environments. Preferred Qualifications Experience with IntegrationHub, REST/SOAP APIs, and third-party system integrations. Exposure to Discovery, Service Mapping, MID Servers, Asset Management, CMDB, or Data Reconciliation processes. Experience working in large-scale, enterprise ServiceNow environments. Knowledge of Common Service Data Model (CSDM) and ServiceNow best practices. Experience with customer-facing portals, workspaces, or employee service delivery solutions. ServiceNow certifications such as CSA, CAD, CIS-ITSM, CIS-HR, CIS-CSM, CIS-ITOM, or related certifications. Why Join Us? You will have the opportunity to work on enterprise-scale ServiceNow programs, contribute to innovative digital transformation initiatives, and collaborate with global teams delivering best-in-class ServiceNow solutions across multiple business domains. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .Desired Candidate Profile<h3>Required Qualifications</h3><ul><li>3+ years of hands-on ServiceNow development experience (senior opportunities available for candidates with 7+ years of experience).</li><li>Strong experience in one or more ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, or CMDB.</li><li>Solid understanding of JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Flow Designer.</li><li>Experience configuring workflows, forms, catalog items, approvals, notifications, and service processes.</li><li>Experience supporting production environments, including defect resolution, enhancements, and operational support activities.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot complex platform issues.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Excellent communication and stakeholder management skills.</li></ul>

0 to 0 years Bayt

SaaS Customer Support Specialist

Remote - Tunisia 17 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Right now, we’re expanding our talent bench — a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open. If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. What you will do: Deliver outstanding customer support via calls, chats and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists, What you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements. Benefits: Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Naukri Gulf

Geographer Urbanist

On-site - Tunisia - Tunis 16 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: We are looking for our future Senior Urban Planner to join Preventimmo, a subsidiary of the Septeo Group. Within the Delivery Department, you will participate in the production, control, and development of geographic data that powers our digital solutions. As a true expert in territorial data, you will contribute to ensuring the quality, reliability, and relevance of the information used by our clients. Your daily tasks will include: collecting, integrating, and structuring geographic data from various sources; verifying the quality, consistency, and completeness of data before it is put into production; performing spatial analyses and GIS processing; and maintaining and developing the geographic reference systems used by Preventimmo solutions. Ensure regulatory and mapping monitoring to guarantee the updating of databases; Identify anomalies and implement appropriate corrective actions; Participate in the continuous improvement and automation of processes; Collaborate with the Data, Product, Development, Delivery and Support teams; Document procedures and reference materials to guarantee their sustainability and sharing.</div></section><section>Desired Candidate ProfileWith a higher education degree in geography, urban planning, geomatics, or a related field, you have significant experience in a similar environment. You are known for: Your rigor and attention to detail; Your analytical skills and logical thinking; Your autonomy and organizational skills; Your ability to work effectively in a collaborative environment; Your curiosity and willingness to learn continuously; Your ability to propose improvements and support change. An interest in innovation, artificial intelligence, and new technologies applied to geographic data will be a real asset.</section>

0 to 0 years Bayt

Technical Consultant

Remote - Tunisia 11 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Core Responsibilities Client Relationship Management: Act as the primary point of contact for technical support inquiries regarding our Output Management software suite. Tiered Support: Provide comprehensive Level 1, 2, and 3 technical support for software solutions running on IBM z/OS (MVS) environments at client sites. Troubleshooting & Resolution: Diagnose and resolve complex technical and application-level incidents reported by clients. Patch Development: Investigate and correct incidents within relevant modules (COBOL, JCL, TSO/ISPF, etc. ) to develop and deliver effective patches. Cross-Functional Collaboration: Partner with internal R&D/development teams and product experts, as well as external client operations teams to ensure seamless resolution. Quality Assurance: Define, develop, and execute non-regression test suites to ensure stability. Delivery & Implementation: Deploy patches and provide hands-on assistance to clients during their implementation. Technical Documentation: Author and maintain high-quality technical documentation, operational procedures, and knowledge-base articles. Continuous Improvement: Proactively contribute to the refinement and optimization of support processes and workflows. Secondary Responsibilities Modern Platform Support: Provide L1/L2 support for modern software solutions (Windows clients, Windows Servers, or Linux/Kubernetes-based environments). Services Collaboration: Assist the Services team with document design projects using our next-generation software offerings. Required Technical Skills Mainframe Mastery: Strong proficiency in the IBM z/OS (MVS) ecosystem. Development Languages: Expert-level knowledge of JCL and COBOL. File Management: Solid understanding of VSAM file management systems. Domain Expertise (Preferred): Operational or technical knowledge of Output Management (e. g., print shop workflows, inserting/mailing processes, AFP print formats). Tooling: Experience with ticketing systems and collaborative platforms (e. g., Zoho Desk, MS SharePoint). Office Suite: Advanced proficiency in MS Word is a plus. Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience. Experience: 2 to 5 years of professional experience in a similar support or engineering role. Languages : French (fluent) and English (professional) Soft Skills: * Strong client-facing communication skills , with the ability to translate complex technical issues into clear business language. High level of rigor, autonomy, strong service orientation, and analytical thinking. Learning Agility: Proven capacity to commit to the long-term learning and mastery of complex, legacy, and modern software architectures. </div>

3 - 8 Years Naukri Gulf

Industrial IT Engineer

On-site - Tunisia - Tunis Monday

Engineering

Within the IT department of Safran Electrical & Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He/she intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he/she ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.Main missions:<ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements.</li><li>Design, deploy, and maintain connectivity solutions for industrial systems.</li><li>Implement digital solutions aimed at optimizing the performance of industrial means (monitoring, maintenance, drift management).</li><li>Identify data to be collected and define connection plans in line with business needs.</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.).</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity).</li><li>Participate in industrial digital transformation projects related to Industry 4.0.</li><li>Implement system and incident supervision tools.</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment).</li><li>Animate and support the community of OT engineers.</li><li>Coordinate internal and external teams.</li><li>Contribute to the connectivity of robotic cells and automated lines.</li></ul>Context:<ul><li>Position based at the Dhari site (Tunisia).</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches).</li><li>Occasional travel (4-6 weeks per year).</li></ul>Challenges:<ul><li>Evolve in a complex and critical industrial environment.</li><li>Intervene on various technologies (data, networks, IoT, electronics, software).</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production).</li></ul>Desired Candidate Profile<h2>Job Requirements</h2><h3>Training and experience:</h3><ul><li>Engineering degree or equivalent in industrial IT.</li><li>Minimum of 3 years of professional experience.</li></ul><h3>Technical skills:</h3><ul><li>Proficiency in Windows environments and IT/industrial networks.</li><li>Knowledge of PLC programming.</li><li>Skills in embedded electronics.</li><li>Good level in industrial cybersecurity.</li><li>Knowledge of supervision systems (SCADA, MES, MCS).</li></ul><h3>Behavioral skills:</h3><ul><li>Rigor, organizational skills, and autonomy.</li><li>Good analytical and synthesis skills.</li><li>Excellent writing skills.</li><li>Good interpersonal skills and ability to work cross-functionally.</li><li>Ability to coordinate projects and teams.</li></ul><h3>Personal qualities:</h3><ul><li>Curiosity and interest in Industry 4.0 and cybersecurity topics.</li><li>Willingness for continuous learning and development.</li><li>Collaborative and solution-oriented mindset.</li></ul>

0 to 0 years Bayt

Applications Engineer

On-site - Tunisia 15 July 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position:Applications Engineer Job Description:What You’ll Be Doing: <ul><li>Designs and develops software solutions to meet business requirements. Manages full software development life cycle including testing, implementation, and auditing. Performs product design, bug verification, and beta support, which may require research and analysis. Operates under moderate supervision. Usually reports to the Manager of Software Development. </li><li>Execute, assess, and troubleshoot software programs and applications. Analyze and amend software errors in a timely and accurate fashion. </li><li>Coding, developing, and documenting software specifications throughout the project life cycle. Participate in software upgrades, revisions, fixes and patches as mandated by the vendor. </li></ul> What We Are Looking For: <ul><li>Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience. </li><li>Requires in-depth knowledge and experience </li><li>Solves complex problems; takes a new perspective using existing solutions </li><li>Works independently; receives minimal guidance </li><li>Acts as a resource for colleagues with less experience </li><li>Represents the level at which career may stabilize for many years or even until retirement </li><li>Contributes to process improvements </li><li>Typically resolves problems using existing solutions </li><li>Provides informal guidance to junior staff </li><li>Works with minimal guidance </li></ul> Work Arrangement: Fully In Office: Monday-Friday  What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.  <ul><li>Medical, Dental, Vision Insurance  </li><li>401k, With Matching Contributions  </li><li>Paid Time Off(includingsick, holiday, vacation, etc.) </li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options  </li><li>Growth Opportunities  </li><li>Tuition Reimbursement </li><li>Short-Term/Long-Term Disability Insurance  </li><li>Climate controlled environment with excellent break room facilities  </li><li>Located in central Reno, near public transportation (RTC Route 56) </li><li>And more! </li></ul> Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!  Annual Hiring Range/Hourly Rate: $87,900.00 - $115,115.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-NV-Reno, Nevada (Maestro Dr) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion. Time Type:Full time Job Category:Information Technology EEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. </div>

3 - 8 Years Naukri Gulf

OT Engineer - Industrial IT F-H

On-site - Tunisia - Tunis 14 August 2026

Engineering

Within the IT department of Safran Electrical & Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.Main missions:<ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements</li><li>Design, deploy, and maintain connectivity solutions for industrial systems</li><li>Implement digital solutions to optimize the performance of industrial means (monitoring, maintenance, drift management)</li><li>Identify data to be collected and define connection plans in line with business needs</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.)</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity)</li><li>Participate in industrial digital transformation projects related to Industry 4.0</li><li>Implement supervision tools for systems and incidents</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment)</li><li>Animate and support the OT engineer community</li><li>Coordinate internal and external teams</li><li>Contribute to the connectivity of robotic cells and automated lines</li></ul>Context:<ul><li>Position based at the Dhari site (Tunisia)</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches)</li><li>Occasional travel (4-6 weeks per year)</li></ul>Challenges:<ul><li>Evolve in a complex and critical industrial environment</li><li>Intervene on various technologies (data, networks, IoT, electronics, software)</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production)</li></ul>Desired Candidate Profile<ul><li>Engineering degree or equivalent in industrial IT</li><li>Minimum of 3 years of professional experience</li><li>Proficiency in Windows environments and computer/industrial networks</li><li>Knowledge of PLC programming</li><li>Skills in embedded electronics</li><li>Good level of industrial cybersecurity knowledge</li><li>Knowledge of supervision systems (SCADA, MES, MCS)</li><li>Rigor, organizational skills, and autonomy</li><li>Good analytical and synthesis skills</li><li>Excellent written communication skills</li><li>Good interpersonal skills and ability to work cross-functionally</li><li>Ability to coordinate projects and teams</li><li>Curiosity and interest in Industry 4.0 and cybersecurity topics</li><li>Willingness for continuous learning and development</li><li>Collaborative and solution-oriented mindset</li></ul>

2 - 6 Years Naukri Gulf

Graduate

On-site - Tunisia - Tunis 5 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> Job Description: <div>Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally.</div> <div> <div> <div> <div> We are looking for a Technical Support Graduate with French & English languages to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences. What you'll do: <ul> <li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li> <li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li> <li>Collaborate with experienced team members and escalate more complex issues when necessary</li> <li>Document case summaries and resolutions, contributing to HPE s Knowledge Management System (KMS)</li> <li>Continuously build knowledge on HPE technologies, tools, and processes</li> <li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li> </ul> About you: <ul> <li>Recently completed a Bachelor s or Master s degree in IT, Computer Engineering, or a related field</li> <li> Excellent communication skills in French & English (written and spoken)</li> <li>A problem-solving mindset and interest in delivering exceptional customer support</li> <li>Good communication skills are essential to be succesfull in your day to day activity</li> <li>Comfortable working in a dynamic, international, and remote-first environment</li> <li>Able to handle pressure and prioritize tasks effectively</li> <li>A collaborative team player with a proactive attitude and eagerness to learn</li> <li>Basic understanding of computing, storage, or peripheral systems is a plus</li> </ul> What we d prefer you bring: <ul> <li>Curiosity for emerging technologies and a desire to grow in the IT support space</li> <li>A commitment to providing outstanding service and a strong sense of accountability</li> <li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li> <li>Motivation to build a career in a global tech company</li> <li>A collaborative spirit and strong interpersonal skills</li> <li>Comfort with working in hybrid or fully remote environments</li> </ul> What you can expect from us: <ul> <li>Initial extensive onboarding to support you with adjusting into the role</li> <li>Ongoing learning and development throughout the duration of the program</li> <li>Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience </li> <li>Competitive salary and great benefits</li> <li>Great work-life balance including hybrid working and Wellness Fridays initiative</li> </ul> </div> </div> </div> </div> </div></section>

0 to 0 years Bayt

Analyst II, Testing

On-site - Tunisia 27 June 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> FIS is a global leader in financial technology, powering mission‑critical systems that help the world pay, bank, and invest. If you’re passionate about advancing the future of fintech and building transformative products used across the money lifecycle, we’d like to ask you: Are you FIS? About the team: The System Testing Team is acting as a Global Team responsible for testing a whole client architecture and delivering a software with high quality to be deployed in production for the clients in charge. The team is also responsible for managing and leading clients into production environment, and drive internal implementation projects, support and documentation. What you will be doing: <ul><li>Writing integration test scenarios based on Specifications </li><li>Executing test scenarios </li><li>Executing the manual testing of new or existing feature </li><li>Identifying, logging, tracking and resolving software bugs </li><li>Implementing automated integration tests using the appropriate test automation tool </li><li>Running and maintaining the automated regression test suites </li><li>Providing functional advice and assistance to other system testing or scrum teams </li><li>Implementing testing best practices and tools </li><li>Ensuring deliveries documentation and guidance with respecting ETA & deadlines </li><li>Ensuring client support to implement tested functionalities </li><li>Ensure Integration testing for Major Valdi Global Markets clients for regulatory Exchange migrations and client upgrades </li><li>Assess migration’s impacts and elaborate testing scope based on client workflow/ architecture </li><li>Be responsible for testing follow up and release with recommended configuration </li><li>Propose process enhancement at System Testing team level </li><li>Interact with Exchange project Managers and other Valdi teams </li><li>Adhere to the departmental application development and client delivery process standards </li><li>Promoting a culture of excellence, quality and professionalism using testing best practices such as automation and documentation of test scenarios </li></ul>What you bring: <ul><li>Experience in software testing or quality assurance </li><li>Functional knowledge in finance, ideally in front-office processing </li><li>Strong knowledge of quality processes </li><li>Test automation experience, preferably using tools such as VERIFIX or similar </li><li>Fluency in English and French (spoken and written) </li><li>Excellent communication, collaboration, and cross‑team influence skills in a fast‑paced engineering organization </li><li>Ability to work independently and manage multiple tasks with minimal supervision </li><li>Ability to work in a fast‑paced environment, under pressure, and meet deadlines </li><li>Strong project management, organizational, analytical, communication, and people skills </li><li>Proven ability to manage multiple projects, activities, and problem areas </li></ul> What we offer you: <ul><li>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation…. </li><li>Attractive range of benefits including private medical cover, dental cover, and travel insurance, </li><li>Continuous development through our diversified training across core financial, sales and FIS solutions, </li><li>A modern, international work environment and a dedicated and motivated, supportive team, </li><li>broad range of professional development possibilities, resources and opportunities </li></ul>#LI-Hybrid #LI-RB1 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass </div>

0 to 0 years Naukri Gulf

Change Manager

On-site - Tunisia - Tunis 22 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.1. Technical enablement & expertise<ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul>2. Community building, change & adoption<ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul>3. Collaboration between business, IT & AI<ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section>Desired Candidate Profile<ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

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