Joomla Jobs in Tunisia

<p>As a support technician, you will be responsible for: Remotely diagnosing hardware or software IT malfunctions. Configuring the workstation to the user's needs and performing functional tests. Guiding the user to resolve the incident or taking remote control of the system. Escalating unresolved incidents if necessary, while paying attention to intervention deadlines, and keeping the user informed. Creating a precise description of the intervention after each call and filling in the necessary fields in the incident management tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Passionate, with a degree in Information Technology, or you have at least 2 years of experience in user support or in a contact center. You are recently graduated or thinking about a career change. You speak French and English fluently. You are flexible over a wide range of hours and/or looking for hybrid work.</p>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as an On-Site IT Service Delivery Engineer (ITSDE), where you will maintain the proper functioning of desktop and local telephony infrastructure to ensure system reliability and seamless support across our site. Ready to make an impact? Apply now and let s start something brilliant!</p> <p> <br> </p> <p> <strong>Join Transcom as an On-Site IT Service Delivery Engineer (ITSDE)!</strong> </p> <p>Be on the front line of technical excellence for our team and deliver impactful work on a company level. In this role, you will:<br> </p> <ul> <li>Provide administration, maintenance, and deployment of IT hardware, software, desktops, servers, and telephony infrastructure in conjunction with the central IT Service Delivery team;</li> <li>Deliver user support, incident resolution, and file recovery via ServiceNow while ensuring compliance with security standards, policies, and configuration documentation;</li> <li>Collaborate with cluster IT management, central IT Service Delivery, and IT Governance to oversee local infrastructure, asset inventories, and standard network services;</li> <li>Provide additional support for site- or country-specific applications and offer on-site assistance for centrally managed network devices, servers, and local data centers;</li> <li>Coordinate with contractors, technology partners, and IT Procurement for quotes, licenses, and warranty support while ensuring effective first-line and corporate IT service delivery.<br> <br> </li> </ul> <strong>What's in it for YOU!</strong> <br> <ul> <li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule and life-work balance.<br></li><li><br> </li> </ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p><strong style="font-size: 11px;">To be successful in this role, the following is needed:</strong><span style="font-size: 11px;"></span><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Minimum studies: Diploma or advanced vocational training in Information Technology (University degree in IT is an advantage);</li><li style="font-size: 11px;">Specific training and/or work experience in Networks and Communications is an asset;</li><li style="font-size: 11px;">Previous experience: Minimum of two years' experience in a similar post (experience in the Contact Center sector is an advantage);</li><li style="font-size: 11px;">Hands-on experience in administration and maintenance of IT infrastructure (workstations, laptops, servers, cabling, racking, backup/recovery, and HW/SW installation);</li><li style="font-size: 11px;">Strong understanding of data network technologies, digital/IP telephony, operating systems (MS Windows), standard services (DHCP, DNS, WINS), and databases;</li><li style="font-size: 11px;">Proficiency in IT tools including Office package/GSuite, email communication, and Service Desk / Incident Management tools like ServiceNow;</li><li style="font-size: 11px;">High-level proficiency with periphery devices and components.<br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Title: </span></strong><span>WCS Site Coordinator</span></p><br> <p><strong><span>Location: </span></strong><span>Morristown, TN</span></p><br> <p><strong><span>Role Summary:&nbsp;</span></strong></p><br> <p><span>Colgate-Palmolive invites applications for the position of Infrastructure Site Analyst within the Global Information Technology (GIT) organization, sitting on the GIT Americas Workplace and Collaboration Services team. Reporting through the GIT structure, this internal customer-facing role acts as the primary liaison to business users at our Morristown, TN manufacturing facility, supporting 2nd level incident resolution, PC deployment, and site infrastructure needs. What makes this position exciting is the opportunity to directly bridge manufacturing plant operations with enterprise technology while serving as the site's single point of contact for GIT compliance, audits, and business engagement. Core Mission: Drive business continuity and operational reliability at the Morristown facility by delivering SLA-driven technical support while ensuring total site adherence to GIT standards and compliance requirements.&nbsp;</span></p><br> <p><strong><span>Responsibilities:</span></strong></p><br> <ul> <li> <p><span>Act as the primary internal liaison to business users and Business Engagement Leads at the Morristown plant to gather infrastructure requirements, evaluate site technology needs, and ensure all new software and hardware are vetted and approved by GIT leadership.</span></p><br> </li> <li> <p><span>Monitor the Freshworks 2nd level ticket queue to resolve user IT needs—including Windows/Mac PCs, mobile devices, printers, label printers, wireless scanners, and Google Suite—within established SLAs, while conducting monthly HelpDesk reporting to drive continuous support improvements.</span></p><br> </li> <li> <p><span>Lead site adherence to GIT Standards and Compliance by developing required documentation, executing compliance checklists, updating Disaster Recovery (DR) plans, maintaining server room/IDF closet standards, and acting as the direct point of contact for internal corporate audits.</span></p><br> </li> <li> <p><span>Oversee complete PC deployment workflows, including standard imaging, new hire onboardings/trainings, lease replacements, equipment returns, and asset inventory database tracking.</span></p><br> </li> <li> <p><span>Collaborate with remote GIT network and infrastructure teams to facilitate local hardware changes (e.g., switch/server refreshes), participate in global IT initiatives, and provide high-touch IT support for onsite senior executive reviews and events.</span></p><br> </li> </ul> <p><strong><span>Required Qualifications:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s Degree</span></p><br> </li> <li> <p><span>3+ years of related IT/infrastructure work experience</span></p><br> </li> <li> <p><span>Basic technical understanding of Windows PCs, MacBooks, networks, and mobile devices</span></p><br> </li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li> <p><span>Ability to work in a high-pressure, fast-paced manufacturing environment&nbsp; </span></p><br> </li> <li> <p><span>Ability to follow established standards, processes, and procedures</span></p><br> </li> <li> <p><span>Ability to utilize search tools and AI to research solutions to issues users are experiencing</span></p><br> </li> <li> <p><span>Ability to provide support to remote users using remote support tools and/or video conferencing</span></p><br> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Project Manager<br><p>Job Description</p><br><br><p>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.</p><br><br><p>Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.</p><br><br><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.</p><br><br><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.</p><br><br><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p><br><br><p>Join us and be part of this journey towards greater opportunities and brighter futures.</p><br><br><br><p><b>Position Summary: </b></p><br><br><p>Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.</p><br><br><br><p><b>You Will:</b></p><br><br><p><b>Lead end-to-end project delivery</b></p><br><br><ul><li><p>Plan and execute technology transition projects within agreed-upon&nbsp;<b>scope, timeline, and budget</b>.</p><br><br></li></ul><p><b>Manage project structure and reporting</b></p><br><br><ul><li><p>Maintain&nbsp;<b>project plans, communication plans, documentation, governance, and stakeholder reporting</b>.</p><br><br></li></ul><p><b>Coordinate cross-functional teams</b></p><br><br><ul><li><p>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.</p><br><br></li></ul><p><b>Monitor budget, risks, and quality</b></p><br><br><ul><li><p>Tracks&nbsp;<b>spend, risks, issues, and contingency actions</b>&nbsp;while ensuring adherence to Concentrix project management standards.</p><br><br></li></ul><p><b>Support regional technology transitions</b></p><br><br><ul><li><p>Enable successful delivery of&nbsp;<b>technology transition projects</b>&nbsp;for an assigned Concentrix region.</p><br><br></li></ul><p><b>You Have:</b></p><br><br><p><b>Bilingual and client-focused</b></p><br><br><ul><li><p>Fluent in&nbsp;<b>English and French</b>&nbsp;with a strong focus on&nbsp;<b>client satisfaction</b>.</p><br><br></li></ul><p><b>Qualified in project management</b></p><br><br><ul><li><p>Bachelor’s degree preferred, with a&nbsp;<b>project management certification</b>&nbsp;such as&nbsp;<b>PMI, PRINCE2, Agile, or Lean Six Sigma</b>.</p><br><br></li></ul><p><b>Experienced in delivery and risk control</b></p><br><br><ul><li><p>Proven ability to manage&nbsp;<b>multiple projects, risks, budgets, costs, and deadlines</b>&nbsp;in fast-paced environments.</p><br><br></li></ul><p><b>Capable of leading complex project environments</b></p><br><br><ul><li><p>Able to handle&nbsp;<b>conflict resolution, stakeholder influence, prioritization, and project execution</b>&nbsp;across teams.</p><br><br></li></ul><br><p>Location:</p><br><br>TUN Work-at-Home<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time2026-08-31<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>• Configure SAP EWM warehouse processes including inbound, outbound, internal warehouse movements, inventory management, and handling unit management.<br>• Support warehouse blueprint and fit-gap workshops with business stakeholders.<br>• Prepare functional specifications, configuration documentation, and process flows.<br>• Perform system configuration and support solution design activities for assigned deployment sites.<br>• Execute unit testing, support SIT/UAT cycles, and assist in defect resolution activities.<br>• Collaborate with MM, PP, TM, SD, and integration teams to ensure end-to-end process alignment.<br>• Support data migration, cutover planning, stock migration, and go-live activities.<br>• Provide user training, knowledge transfer, and hypercare support during deployment phases.<br>• Assist with issue analysis and continuous improvement initiatives within warehouse operations.<br>• Coordinate with project leads and offshore delivery teams to ensure project milestones are achieved.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Supply Chain, Engineering, Information Technology, Logistics, or equivalent combination of education and experience.<br>• Typically, 5+yrs of relevant SAP EWM implementation experience.<br>• Experience with SAP EWM configuration and warehouse management processes.<br>• Understanding of SAP S/4HANA Embedded EWM architecture and integration concepts.<br>• Experience supporting testing activities including Unit Testing, SIT, and UAT.<br>• Knowledge of warehouse operations, inventory management, and logistics execution processes.<br>• Strong analytical, communication, and problem-solving skills.<br>• Ability to work effectively in global delivery and multi-cultural environments.</p><br>Other Qualifications<p>• SAP EWM Certification preferred.<br>• Experience in manufacturing, retail, automotive, consumer goods, or distribution industries is a plus.<br>• Familiarity with SAP MM, PP, TM, SD, or Yard Logistics integration scenarios.<br>• Knowledge of SAP Activate methodology and Agile delivery approaches.<br>• Experience supporting global template rollouts and transformation programs is advantageous.<br>• Exposure to automated warehouse technologies, RF solutions, or warehouse robotics is a plus.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>• Configure SAP S/4HANA PP/DS planning and scheduling functionality, including heuristics, planning procedures, scheduling profiles, and detailed production planning scenarios.<br>• Support fit-gap workshops and collaborate with manufacturing, planning, and supply chain stakeholders to gather business requirements.<br>• Prepare functional specifications, configuration documents, business process flows, and testing documentation.<br>• Configure capacity planning, finite scheduling, product planning, resource planning, and order sequencing processes.<br>• Participate in the design and optimization of production planning models and scheduling strategies.<br>• Execute unit testing and support SIT/UAT activities, including defect analysis and issue resolution.<br>• Collaborate with SAP IBP, Manufacturing, Procurement, and Logistics teams to ensure end-to-end planning process integration.<br>• Support planning master data validation, migration activities, cutover preparation, and deployment execution.<br>• Assist with go-live activities and provide hypercare support following deployment.<br>• Analyze planning challenges and recommend process improvements aligned with SAP best practices.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Supply Chain Management, Engineering, Operations Management, Information Technology, or equivalent combination of education and experience.<br>• Typically 5+ years of SAP PP/DS implementation and configuration experience in manufacturing environments.<br>• Strong knowledge of SAP S/4HANA PP/DS planning concepts, scheduling processes, and optimization capabilities.<br>• Experience configuring PP/DS heuristics, planning runs, capacity planning, detailed scheduling, and planning parameters.<br>• Experience supporting end-to-end SAP implementation and deployment programs.<br>• Proven experience conducting Unit Testing, SIT, integration testing, and defect resolution activities.<br>• Understanding of manufacturing planning, production execution, and supply chain planning processes.<br>• Strong analytical, documentation, and problem-solving skills.<br>• Ability to work effectively within global, offshore, and nearshore delivery models.</p><br><br>Other Qualifications<br><p>• SAP PP/DS certification preferred.<br>• Experience with SAP IBP and IBP-PP/DS integration is highly desirable.<br>• Knowledge of SAP PP, APO PP/DS, Manufacturing Execution, and Supply Chain Planning processes.<br>• Experience with SAP Activate methodology and Agile project delivery frameworks.<br>• Manufacturing industry experience in consumer products, industrial manufacturing, life sciences, automotive, or process industries is a plus.<br>• Familiarity with advanced planning concepts, finite capacity scheduling, and constraint-based planning is advantageous.<br>• Strong communication and stakeholder engagement skills.<br>• Experience supporting global template rollouts and multi-country deployment programs preferred.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>• Configure SAP S/4HANA aATP solutions including Rule-Based ATP (RBATP), Product Allocation (PAL), Backorder Processing (BOP), Alternative-Based Confirmation (ABC), and Supply Protection scenarios.<br>• Support fit-gap workshops and collaborate with business stakeholders to document order fulfillment and availability management requirements.<br>• Prepare functional specifications, configuration documents, process flows, and testing documentation.<br>• Participate in solution design activities and recommend best practices for product availability and order confirmation processes.<br>• Execute unit testing and support SIT/UAT activities, including defect analysis and resolution.<br>• Collaborate with PP/DS, EWM, SD, IBP, and Supply Chain teams to ensure end-to-end integration across planning and fulfillment processes.<br>• Support aATP master data validation, migration activities, and cutover planning.<br>• Assist with go-live preparation, deployment execution, and post-production hypercare support.<br>• Analyze business requirements and translate them into scalable aATP configuration solutions.<br>• Work closely with technical and functional teams to ensure successful implementation and process adoption.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Supply Chain Management, Engineering, Information Technology, Business Administration, or equivalent combination of education and experience.<br>• Typically 10+ years of SAP aATP or SAP APO gATP implementation and configuration experience.<br>• Strong understanding of SAP S/4HANA aATP functionality and ATP confirmation strategies.<br>• Experience configuring Rule-Based ATP, Product Allocation, Backorder Processing, and order fulfillment processes.<br>• Proven experience supporting end-to-end implementation projects and deployment activities.<br>• Experience conducting Unit Testing, SIT, and integration testing within complex SAP landscapes.<br>• Strong analytical, troubleshooting, and documentation skills.<br>• Ability to collaborate effectively with cross-functional teams and business stakeholders.</p><br><br>Other Qualifications<br><p>• SAP S/4HANA aATP certification preferred.<br>• Previous SAP APO gATP experience is highly desirable.<br>• Experience with SAP IBP and integration between IBP and aATP solutions is a strong advantage.<br>• Knowledge of SAP SD, EWM, PP/DS, and Supply Chain Planning processes.<br>• Experience with SAP Activate methodology and Agile delivery frameworks.<br>• Manufacturing, distribution, or consumer products industry experience is a plus.<br>• Strong communication, stakeholder management, and consulting skills.<br>• Experience supporting global template rollouts and multi-country deployment programs preferred.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>Lead SAP EWM solution design and deployment activities from blueprint through go-live and hypercare.</p><br><p><br>• Design and configure warehouse management processes including inbound logistics, putaway, storage management, picking, packing, replenishment, and goods issue processes.<br>• Facilitate discovery, fit-gap, and solution design workshops with warehouse operations and business stakeholders.<br>• Provide leadership and direction to EWM consultants, ensuring high-quality deliverables and adherence to project standards.<br>• Review and approve functional specifications, configuration documents, test scenarios, and deployment plans.<br>• Coordinate cross-functional integration activities with SAP MM, PP, TM, SD, and other supply chain workstreams.<br>• Lead testing strategy, including Unit Testing, SIT, UAT support, and defect management.<br>• Manage cutover planning, warehouse stock migration, go-live readiness assessments, and hypercare support activities.<br>• Identify project risks, develop mitigation plans, and escalate critical issues </p><br><p>when necessary.<br>• Collaborate with program leadership to ensure successful execution of regional deployment objectives.<br>• Support client stakeholder engagement and provide strategic guidance on warehouse process optimization and transformation initiatives.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Supply Chain Management, Engineering, Information Technology, Logistics, or related field, or equivalent combination of education and experience.<br>• Typically 7+ years of SAP EWM implementation experience, including leadership responsibilities in large-scale transformation programs.<br>• Deep expertise in SAP S/4HANA Embedded EWM configuration and warehouse execution processes.<br>• Strong experience leading multi-site EWM deployments in manufacturing, distribution, or logistics environments.<br>• Proven experience managing end-to-end EWM implementation lifecycles from design through production support.<br>• Strong understanding of warehouse business processes, inventory management, and logistics operations.<br>• Experience leading global or regional consulting teams in onshore, offshore, or hybrid delivery models.<br>• Excellent communication, stakeholder management, leadership, and problem-solving skills.</p><br><br>Other Qualifications<br><p>• SAP EWM Certification highly preferred.<br>• Experience with integration across SAP MM, PP, TM, GTS, and other Supply Chain modules.<br>• Experience with SAP Activate methodology and Agile delivery frameworks.<br>• Knowledge of warehouse automation technologies, RF solutions, robotics integration, or advanced logistics processes is a plus.<br>• Experience supporting global template rollouts and enterprise transformation initiatives preferred.<br>• Advanced degree in Supply Chain, Engineering, Business Administration, or related field is a plus.<br>• Proven ability to manage executive stakeholders and drive strategic warehouse transformation programs.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Italian Technical Mentor<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education &amp; Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 2+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support</p><br><br><p> • Printing knwoledge<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Microsoft Office 365<br> • Microsoft Windows 11<br> • Operating Systems<br> • Peripheral Devices<br> • ServiceNow<br> • Technical Support<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication</p><br><br><p> • Fluent in Italian with good English<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>• Lead SAP FI/CO solution design, configuration, and deployment activities throughout the project lifecycle.<br>• Drive Finance workstream delivery from blueprint and fit-gap analysis through testing, cutover, go-live, and hypercare support.<br>• Design and configure SAP S/4HANA Finance processes including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CO-CCA), and Product Costing (CO-PC).<br>• Facilitate finance and controlling workshops with business stakeholders to gather requirements and define future-state processes.<br>• Define inventory valuation and cost accounting structures to support manufacturing and supply chain operations.<br>• Collaborate with PP, EWM, MM, Procurement, and Group Reporting teams to ensure seamless financial integration across business processes.<br>• Lead financial master data design, governance, and migration activities.<br>• Review configuration documents, functional specifications, test scripts, and deployment deliverables to ensure quality and compliance with standards.<br>• Manage Finance consultants and provide functional leadership across delivery teams.<br>• Drive testing strategy including Unit Testing, SIT, UAT support, and defect resolution management.<br>• Support period-end closing processes, financial reconciliation activities, and post-go-live stabilization efforts.<br>• Identify project risks and dependencies while providing mitigation strategies and escalation management.</p><br><br>Basic Qualifications<br><p>• Bachelor's or Master's degree in Finance, Accounting, Information Technology, Business Administration, or a related discipline.<br>• Typically 12+ years of SAP FI/CO implementation experience with significant exposure to manufacturing, supply chain, or industrial environments.</p><br><p>• Deep expertise in SAP S/4HANA Finance, Financial Accounting (FI), Cost Center Accounting (CO-CCA), Product Costing (CO-PC), and Inventory Valuation.<br>• Proven experience leading Finance workstreams in large-scale SAP transformation programs.<br>• Strong understanding of manufacturing finance processes, inventory accounting, cost allocations, and profitability management.<br>• Experience integrating SAP Finance with PP, EWM, MM, Procurement, and Group Reporting solutions.<br>• Demonstrated leadership, stakeholder management, and consulting capabilities.<br>• Strong analytical, communication, and problem-solving skills.</p><br><br>Other Qualifications<br><p>• SAP S/4HANA Finance, Financial Accounting, or Controlling certification preferred.<br>• Experience with manufacturing costing models, standard costing, actual costing, and material ledger is highly desirable.<br>• Knowledge of SAP Central Finance, Group Reporting, or Advanced Financial Closing is a plus.<br>• Experience with SAP Activate methodology and Agile project delivery frameworks.<br>• Previous experience leading global template deployments and regional rollout programs preferred.<br>• Advanced degree (MBA, Master's in Finance, Accounting, or Supply Chain) is a plus.<br>• Proven ability to work effectively across global, nearshore, and offshore delivery teams.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p>• Lead SAP Manufacturing workstream activities throughout blueprint, design, build, testing, deployment, and hypercare phases.<br>• Design and configure SAP S/4HANA Production Planning and Quality Management processes to support global manufacturing operations.<br>• Facilitate fit-gap workshops and business process design sessions with manufacturing, quality, operations, and supply chain stakeholders.<br>• Configure and optimize production order management, shop floor control, capacity planning, material requirements planning (MRP), and quality inspection processes.<br>• Define and maintain manufacturing master data including Bills of Material (BOMs), routings, work centers, production versions, and inspection plans.<br>• Lead cross-functional integration activities across PP, QM, PP/DS, EWM, Procurement, and Finance workstreams.<br>• Review and approve functional specifications, configuration documents, testing scripts, and deployment deliverables.<br>• Manage Manufacturing Consultant activities and ensure compliance with project standards and governance.<br>• Drive testing strategy, including Unit Testing, SIT, UAT support, defect resolution, and business validation activities.<br>• Support manufacturing data migration, cutover planning, production readiness assessments, and go-live execution.<br>• Identify process improvement opportunities and provide recommendations aligned with SAP best practices and operational excellence initiatives.<br>• Collaborate with global delivery teams to ensure successful implementation and knowledge transfer.</p><br><br>Basic Qualifications<br><p>• Bachelor's or Master's degree in Engineering, Manufacturing, Supply Chain Management, Information Technology, or related field.<br>• Typically 5+ years of SAP PP/QM implementation experience within manufacturing environments.<br>• Strong expertise in SAP S/4HANA Production Planning, Material Requirements Planning (MRP), capacity planning, and production execution processes.<br>• In-depth knowledge of manufacturing master data structures including BOMs, routings, work centers, production versions, and recipes.<br>• Experience implementing SAP Quality Management processes including quality planning, inspection processing, quality notifications, and quality control.<br>• Proven experience leading manufacturing workstreams in SAP transformation or SCM deployment programs.<br>• Strong understanding of both discrete and process manufacturing business processes.<br>• Experience conducting fit-gap analysis, solution design workshops, testing, data migration, and deployment activities.<br>• Strong analytical, leadership, stakeholder management, and communication skills.</p><br><br>Other Qualifications<br><p>• SAP PP, QM, or Manufacturing certification preferred.<br>• Experience integrating SAP PP/QM with PP/DS, EWM, MES, Digital Manufacturing, and Finance (CO-PC) solutions.<br>• Knowledge of SAP Digital Manufacturing Cloud (DMC), MES integration, or Industry 4.0 initiatives is highly desirable.<br>• Experience with SAP Activate methodology and Agile delivery approaches.<br>• Familiarity with manufacturing execution, production scheduling, quality compliance, and operational excellence initiatives.<br>• Experience supporting global template deployments and multi-country rollout programs preferred.<br>• Background in industrial manufacturing, automotive, consumer products, life sciences, chemicals, or process industries is a plus.<br>• Strong consulting, leadership, and business transformation skills with the ability to engage executive and operational stakeholders.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Essential Job Functions<br><p>• Lead end-to-end delivery of SAP SCM deployment projects across assigned regions, business units, or workstream clusters.<br>• Develop and maintain integrated project plans, schedules, milestones, RAID logs, and governance frameworks.<br>• Coordinate cross-functional workstreams including EWM, Planning, Manufacturing, Finance, Data Migration, Integration, and Technical Architecture teams.<br>• Manage project scope, budget tracking, resource planning, and delivery timelines to ensure successful execution.<br>• Establish strong relationships with client executives, business stakeholders, and program leadership teams.<br>• Facilitate project governance meetings, steering committee reviews, status reporting, and executive communications.<br>• Monitor project risks, issues, dependencies, and assumptions while proactively driving mitigation and resolution strategies.<br>• Oversee vendor, partner, and delivery team activities across onshore, nearshore, and offshore engagement models.<br>• Coordinate integration points with Program Management Office (PMO), GTS, Group Reporting, Finance, and other transformation streams.<br>• Lead go-live readiness assessments, deployment planning, cutover execution, and hypercare support coordination.<br>• Drive adherence to SAP Activate methodology, project standards, quality controls, and governance requirements.<br>• Ensure effective communication, collaboration, and alignment among all project participants and stakeholders.</p><br><br>Basic Qualifications<br><p>• Bachelor's or Master's degree in Information Technology, Business Administration, Supply Chain Management, Engineering, or related field.<br>• Typically 12+ years of project management experience, including leadership of SAP SCM, Logistics, Supply Chain, Manufacturing, or ERP transformation programs.<br>• Proven track record delivering SAP S/4HANA Supply Chain projects involving EWM, PP, PP/DS, Manufacturing, Logistics Execution, or Integrated Business Planning solutions.<br>• Strong experience managing global, regional, or multi-country deployment programs.<br>• Expertise in project governance, risk management, RAID management, stakeholder engagement, and executive reporting.<br>• Experience managing cross-functional and distributed delivery teams across onshore, offshore, and nearshore models.<br>• Strong understanding of SAP Activate methodology and project delivery lifecycle.<br>• Exceptional communication, leadership, negotiation, facilitation, and conflict-resolution skills.<br>• Ability to manage multiple priorities in complex transformation environments.</p><br>Other Qualifications<p>• PMP, PRINCE2, PMI-ACP, or equivalent project management certification preferred.<br>• Experience leading SCM-focused SAP transformation programs within manufacturing, consumer goods, industrial products, life sciences, or distribution industries.<br>• Knowledge of SAP S/4HANA Supply Chain, EWM, PP/DS, Manufacturing, Logistics, Finance integration, and deployment methodologies.<br>• Experience with Agile, Hybrid, and Waterfall delivery approaches.<br>• Familiarity with SAP Cloud ALM, Solution Manager, Jira, Azure DevOps, or similar project governance tools.<br>• Experience managing large-scale global template rollouts and regional deployment programs.<br>• MBA or advanced degree in Business, Supply Chain, Engineering, or Project Management is a plus.<br>• Demonstrated ability to engage executive sponsors and drive successful business transformation initiatives.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Essential Job Functions<br><p>• Lead SAP Procurement workstream delivery across all project phases, including blueprint, solution design, build, testing, deployment, and hypercare support.<br>• Design and configure SAP S/4HANA Procurement processes including Purchasing, Inventory Management, Invoice Verification, Source Determination, and Procurement Master Data.<br>• Facilitate fit-gap workshops and business process design sessions with procurement, supply chain, operations, and finance stakeholders.<br>• Drive alignment of procurement processes with global SCM templates, governance standards, and business objectives.<br>• Manage Procurement consultant activities, workstream deliverables, and quality assurance reviews.<br>• Review and approve configuration documents, functional specifications, process flows, and testing deliverables.<br>• Coordinate integration activities between Procurement and EWM, PP, Finance (FI/CO), and Master Data Governance (MDG) workstreams.<br>• Lead procurement-related testing activities including Unit Testing, SIT, UAT support, and defect management.<br>• Support vendor master data governance, cleansing, migration, and validation activities.<br>• Manage procurement cutover planning, deployment readiness activities, and post-go-live stabilization support.<br>• Identify process improvements and recommend best practices leveraging SAP S/4HANA Procurement capabilities.<br>• Collaborate with global project teams to ensure consistent delivery and successful business adoption.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, Engineering, or equivalent combination of education and experience.<br>• Typically 10+ years of SAP MM Procurement implementation experience.<br>• Strong expertise in SAP S/4HANA Procurement, Purchasing, Inventory Management, Material Master Data, and Invoice Verification processes.<br>• Proven experience leading SAP Procurement workstreams within large-scale SCM, manufacturing, or ERP transformation programs.<br>• Experience conducting fit-gap analysis, business workshops, solution design, testing, and deployment activities.<br>• Strong understanding of procurement-to-pay (P2P) business processes and supply chain operations.<br>• Knowledge of procurement integration with Warehousing, Manufacturing, Planning, Finance, and Master Data domains.<br>• Excellent stakeholder management, leadership, communication, and problem-solving skills.<br>• Experience working within offshore, nearshore, and global delivery models.</p><br><br>Other Qualifications<br><p>• SAP S/4HANA Procurement certification preferred.<br>• Experience in manufacturing, distribution, consumer products, life sciences, automotive, or industrial sectors is highly desirable.<br>• Knowledge of SAP Ariba, SAP MDG, SAP EWM, or SAP Supplier Lifecycle Management solutions is a plus.<br>• Experience with SAP Activate methodology and Agile delivery frameworks.<br>• Familiarity with vendor onboarding, strategic sourcing, supplier management, and procurement transformation initiatives.<br>• Experience supporting global template rollouts and multi-country deployment programs preferred.<br>• Advanced degree in Supply Chain, Business Administration, Procurement, or related field is a plus.<br>• Strong consulting and business transformation capabilities with the ability to influence stakeholders at multiple organizational levels.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Essential Job Functions<br><p>• Develop and maintain comprehensive SCM cutover plans covering EWM, IBP, PP/DS, aATP, Manufacturing, Finance, Data Migration, Integration, and Technical workstreams.<br>• Coordinate end-to-end go-live readiness activities and ensure alignment across all program stakeholders.<br>• Manage inventory migration, stock transfers, inventory freezes, warehouse transitions, and production cutover activities.<br>• Facilitate cutover planning workshops and define responsibilities, dependencies, escalation paths, and execution timelines.<br>• Coordinate and execute cutover rehearsal activities, mock cutovers, and dress rehearsals to validate deployment readiness.<br>• Monitor critical path activities and proactively manage risks, issues, and dependencies impacting go-live schedules.<br>• Support business readiness assessments and ensure operational teams are prepared for deployment execution.<br>• Facilitate go/no-go decision processes in collaboration with Program Leadership, Business Stakeholders, and the Program Cutover Manager.<br>• Prepare and distribute cutover status reports, execution dashboards, risk logs, and executive communications.<br>• Coordinate hypercare readiness activities and transition planning from deployment to operational support teams.<br>• Ensure adherence to SAP Activate cutover methodology, governance standards, and deployment best practices.<br>• Drive issue resolution and escalation management throughout cutover execution and stabilization phases.</p><br><br>Basic Qualifications<br><p>• Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, Engineering, or equivalent combination of education and experience.<br>• Typically 10+ years of SAP project delivery experience, including significant experience in cutover management for SCM, logistics, manufacturing, or ERP transformation programs.<br>• Proven experience leading SAP S/4HANA cutover planning and execution activities in complex enterprise environments.<br>• Strong knowledge of inventory migration, warehouse cutover, production transition, and planning data migration processes.<br>• Experience coordinating large, cross-functional teams across business, functional, technical, and operational workstreams.<br>• Expertise in dependency management, critical path management, RAID tracking, and deployment governance.<br>• Strong understanding of SAP Supply Chain processes including EWM, Manufacturing, Planning, Procurement, and Finance integration points.<br>• Excellent project coordination, organizational, communication, and stakeholder management skills.<br>• Ability to perform effectively under high-pressure deployment and go-live conditions.</p><br><br>Other Qualifications<br><p>• SAP Activate certification, training, or direct implementation experience preferred.<br>• Previous experience supporting EWM, SCM, logistics, manufacturing, or warehouse transformation programs highly desirable.<br>• Experience with enterprise deployment planning tools such as Microsoft Project, Primavera, Jira, Azure DevOps, or SAP Cloud ALM.<br>• Knowledge of SAP data migration methodologies and deployment governance frameworks.<br>• Experience managing global, regional, or multi-country go-live programs.<br>• Understanding of business continuity planning, disaster recovery considerations, and operational readiness activities.<br>• PMP, PRINCE2, Agile, or related project management certifications are a plus.<br>• Strong leadership and decision-making capabilities with proven success in coordinating mission-critical deployment events.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> French Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education &amp; Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education &amp; Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 8+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Fluent in Italian</p><br><br><p> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Graduate Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education &amp; Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br><span>• Architect, develop, and maintain modern web applications using Next.js 15, leveraging App Router, Server Components, and server-side rendering (SSR) capabilities.</span><br><span>• Design and implement real-time user experiences using technologies such as Server-Sent Events (SSE) and WebSocket-based communication.</span><br><span>• Build scalable, schema-driven forms and multi-step workflows using modern validation frameworks and reusable UI patterns.</span><br><span>• Own application state management, authentication integration, and API communication layers to deliver secure and seamless user experiences.</span><br><span>• Design, develop, and integrate extensible mini-application frameworks, including secure sandboxing, dynamic module loading, and application verification mechanisms.</span><br><span>• Create, customize, and deploy AI-powered agents using vibecoding UI templates and platform development tooling.</span><br><span>• Collaborate with cross-functional teams to deliver responsive, high-quality, and innovative digital solutions that meet business objectives.</span><br><b>Basic Qualifications:</b><br><span>• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent combination of education and experience.</span><br><span>• Typically, 5+ years of professional experience developing modern web applications using TypeScript and React.</span><br><span>• Strong expertise in React development, including hooks, context API, component architecture, and server component patterns.</span><br><span>• Hands-on experience with Next.js App Router, SSR, API routes, middleware, streaming, and modern frontend application architectures.</span><br><span>• Proven experience implementing and maintaining scalable state management solutions, such as Redux Toolkit or equivalent technologies.</span><br><span>• Experience building user interfaces with Tailwind CSS and modern component libraries such as Radix UI, shadcn/ui, or similar frameworks.</span><br><span>• Solid understanding of real-time communication protocols, including SSE, WebSocket technologies, and event-driven UI development patterns.</span><br><span>• Familiarity with Docker-based development workflows, CI/CD pipelines, and Kubernetes fundamentals.</span><br><span>• Knowledge of AI-powered user experiences, LLM integrations, and agent-driven interaction models.</span></p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br><span>• Design, develop, and maintain high-performance asynchronous Python APIs using FastAPI, Pydantic, and SQLAlchemy 2.0.</span><br><span>• Lead PostgreSQL database design activities, including schema modeling, migrations, and query optimization to ensure scalability and reliability.</span><br><span>• Implement and enhance secure authentication and authorization frameworks, including RBAC, OAuth2/OIDC, JWT validation, and API gateway policies.</span><br><span>• Define and govern API standards, including contract design, versioning strategies, and integration best practices across distributed systems.</span><br><span>• Build, deploy, and maintain AI agents using reusable vibecoding templates and blueprint-based development frameworks.</span><br><span>• Configure agent-to-tool integrations through MCP protocols, manage LLM routing strategies, and support AI-driven solution delivery.</span><br><span>• Collaborate with cross-functional teams to deliver secure, scalable, and innovative backend and AI-powered solutions.</span><br><b>Basic Qualifications:</b><br><span>• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience.</span><br><span>• Typically, 5+ years of professional experience developing backend applications with Python and modern web frameworks.</span><br><span>• Strong expertise in asynchronous Python development, FastAPI (or equivalent frameworks), and modern API design principles.</span><br><span>• Proven experience with PostgreSQL, including schema design, indexing, partitioning, migrations, and performance tuning.</span><br><span>• Hands-on experience implementing OAuth2, OpenID Connect (OIDC), JWT authentication, and integration with enterprise identity providers such as Microsoft Entra ID (Azure AD).</span><br><span>• Experience working with API gateway platforms such as Kong, Apigee, or similar technologies.</span><br><span>• Familiarity with Docker, Kubernetes fundamentals, and CI/CD pipeline implementation.</span><br><span>• Working knowledge of Large Language Model (LLM) APIs, prompt engineering techniques, and agent orchestration concepts.</span><br><b>Other Qualifications:</b><br><span>• Experience with AI agent frameworks, workflow automation, and MCP-based integrations is a plus.</span><br><span>• Knowledge of cloud-native architectures and modern distributed systems is preferred.</span><br><span>• Strong analytical, problem-solving, and communication skills.</span><br><span>• Demonstrated ability to learn emerging technologies and apply them in innovative business solutions.</span><br><span>• Relevant certifications in cloud technologies, DevOps, cybersecurity, or AI/ML are a plus.</span></p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an Senior Expert OT Security Engineering (x|f|m) to join our IT Foundation Services team. <br>As part of a global organization, you will help protect and strengthen our OT landscape and contribute to the security of production environments that support our mission of Simplifying Progress. In this role, you will work closely with IT, engineering and production teams to advance our OT security capabilities and support resilient operations worldwide. <br>This position is available for full-time. It is a hybrid role requiring some days on site at our site in Madrid (Spain) or Tunis (Tunisia) with the opportunity to work some days remotely.</p><p><b>Grow </b><b>W</b><b>ith </b><b>Us</b><b> – </b><b>Your</b><b>Responsibilities</b></p><br><ul><li><p><span>Develop, implement and continuously improve OT security concepts, architectures and standards across global environments </span></p><br></li><li><p><span>Take ownership of the OT vulnerability management lifecycle, including identification, assessment, prioritization and remediation tracking of vulnerabilities in OT environments </span></p><br></li><li><p><span>Perform vulnerability assessments and risk analyses for industrial systems (</span><span>e.g.</span><span> ICS, SCADA, IoT) and define mitigation strategies aligned with operational constraints </span></p><br></li><li><p><span>Establish and enhance processes for continuous vulnerability monitoring and remediation in close collaboration with production and engineering teams</span></p><br></li><li><p><span>Support the integration of OT systems into existing IT security frameworks and monitoring capabilities Collaborate with SOC teams to ensure effective monitoring, detection and response for OT-related security incidents </span></p><br></li><li><p><span>Act as a central interface between IT security, OT engineering and production teams to align security requirements and operational needs </span></p><br></li><li><p><span>Support incident response activities, including investigation, containment and remediation of OT-related threats </span></p><br></li><li><p><span>Ensure compliance with relevant cybersecurity standards and frameworks (</span><span>e.g.</span><span> IEC 62443, NIS2, ISO 27001) </span></p><br></li><li><p><span>Coordinate with external vendors and technology partners and contribute to the evaluation and implementation of OT security solutions </span></p><br></li><li><p><span>Document security architectures, processes and implemented controls to ensure transparency and audit readiness</span></p><br></li></ul><p><b>What</b><b> Will </b><b>Convince</b><b>Us</b></p><br><ul><li><p><span>You have successfully completed a degree in information technology, cybersecurity, engineering or a comparable field </span></p><br></li><li><p><span>This is complemented by several years of professional experience in IT security, ideally with a focus on OT / industrial environments </span></p><br></li><li><p><span>Strong knowledge of network technologies and protocols across IT and OT environments </span></p><br></li><li><p><span>Experience with industrial systems such as ICS and SCADA as well as OT-specific security challenges </span></p><br></li><li><p><span>Hands-on experience with security technologies such as SIEM, IDS/IPS, endpoint protection and network segmentation solutions </span></p><br></li><li><p><span>Familiarity with OT security platforms (</span><span>e.g.</span><span>Claroty</span><span>, Nozomi, Microsoft Defender for IoT) is a strong advantage</span></p><br></li><li><p><span>Understanding of security frameworks and regulatory requirements (</span><span>e.g.</span><span> IEC 62443, NIS2, ISO standards) </span></p><br></li><li><p><span>Experience in incident response and vulnerability management is a plus </span></p><br></li><li><p><span>Strong communication skills and the ability to make technical concepts understandable to non-technical stakeholders characterize you </span></p><br></li><li><p><span>Independent work </span><span>styl</span><span>, manage tasks effectively and alignment ofactivities with overall security strategies </span></p><br></li><li><p><span>A hands-on mentality combined with a proactive and solution-oriented mindset </span></p><br></li><li><p><span>Fluency in English completes your profile</span></p><br></li></ul><p><b>What</b><b>We</b><b> Offer</b></p><br><p><span>As a </span><span>growing</span><span> global </span><span>life</span><span>science</span><span>company</span><span>, stock </span><span>listed</span><span> on </span><span>the</span><span> MDAX and TecDAX, Sartorius </span><span>offers</span><span> a </span><span>wide</span><span>range</span><span> of&nbsp;Benefits:</span></p><br><ul><li><p><b>Personal and Professional Development: </b><span>Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers</span></p><br></li><li><p><b>Attractive Compensation: </b><span>Vacation and holiday bonuses including pension benefits with a </span><span>40 hr.</span><span> week and 25 vacation days</span></p><br></li><li><p><b>Making An Impact Right From The Start: </b><span>Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact</span></p><br></li><li><p><b>Welcoming Culture: </b><span>Mutual support, </span><span>teamspirit</span><span> and international collaboration; communities on numerous topics, such as coaching, agile working and </span><span>business women</span><span> network</span></p><br></li><li><p><span>This position is filled within the </span><b>Sartorius Spain S.A.</b></p><br></li></ul><p><i>We</i><i> promote </i><i>diversity</i><i> and </i><i>inclusion</i><i> and </i><i>welcome</i><i>applications</i><i>from</i><i>people</i><i>of</i><i> all </i><i>nationalities</i><i>, </i><i>genders</i><i>, sexual </i><i>orientations</i><i>, </i><i>religions</i><i>, </i><i>age</i><i>groups</i><i>, </i><i>disabilities</i><i>, and </i><i>cultural</i><i>backgrounds.</i></p><br><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>