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<h2 class="h5">Job description</h2>
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Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products according to the company's requirements, customer commitments, local regulations, and the group's operational standards.</p><br><br><p>You manage the overall site operations, including production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>As part of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, power delegation, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in an oil packaging plant, energy, chemical, consumer goods manufacturing, or a similar industrial environment is highly desired.</li><li>Strong experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>
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Job : <p>Reporting to the General Manager, you will be responsible for managing import and export operations and ensuring their execution in compliance with regulatory, customs, commercial, and internal requirements. You will also coordinate with foreign suppliers, export customers, and the various internal departments involved in international operations.</p><br><br><p><u>Your main responsibilities</u></p><br><br><p>• Maintain contact and follow-up with foreign suppliers and export customers.<br>• Prepare, negotiate, and follow up on import tenders and orders for raw materials, spare parts, and other products.<br>• Manage import and export files and formalities: foreign trade permits, certificates of origin, export declarations, letters of credit, documentary collections, etc.<br>• Organize and negotiate international maritime, land, and air transport operations according to applicable Incoterms.<br>• Prepare offers for foreign customers and ensure follow-up until orders are received.<br>• Plan deliveries with export customers and ensure follow-up of cash receipts and supplier payments.<br>• Ensure that imported goods comply with internal requirements and ISO 9001 and ISO 14001 standards.<br>• Participate in quality audits and actions related to the environmental approach.<br>• Carry out prospecting and follow-up actions in export markets and prepare CEPEX, FAMEX files, and other export support schemes.</p><br><br> <br> Required profile : <p>• <strong>Bachelor's degree (Bac+3) minimum</strong>, ideally in <strong>International Trade</strong>, Management, <strong>Logistics</strong>, <strong>Supply Chain</strong>, or similar.<br>• <strong>Minimum 5 years of experience</strong> in an <strong>Import-Export</strong> role.<br>• Good command of customs formalities and foreign trade.<br>• Knowledge of Incoterms, international payment methods, and different modes of transport.<br>• Good knowledge of requirements related to ISO 9001 and ISO 14001 standards.<br>• Proficiency in <strong>Arabic</strong>, <strong>French</strong>, and <strong>English</strong>.<br>• Rigor, organization, negotiation skills, autonomy, and good interpersonal skills.<br> </p><br><br> <br><br> </div>
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Job : <p>Reporting to the General Management and interacting with governance bodies, you will be responsible for defining and managing the Group's Internal Audit strategy.</p><br><br><p>Your main mission is to provide independent and objective assurance on risk control, the effectiveness of internal control, the reliability of processes and information, compliance, as well as governance and asset security.</p><br><br><p><u>Your main responsibilities</u></p><br><br><ul><li>Define the vision and multi-year strategy for Internal Audit, in line with the Group's directions;</li><li>Develop and manage the annual and multi-year audit plan based on a risk-based approach;</li><li>Oversee the preparation, execution, and closure of audit missions;</li><li>Ensure the quality, objectivity, and relevance of findings and recommendations;</li><li>Implement and manage the follow-up of action plans and audit recommendations;</li><li>Alert General Management and governance bodies about significant uncontrolled risks;</li><li>Assess risks related to strategic projects and major investments;</li><li>Manage, develop, and enhance the skills of the Internal Audit team;</li><li>Provide regular reporting on audit work, key risks, and critical recommendations.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in <strong>Accounting</strong>, <strong>Auditing</strong>, <strong>Finance</strong>, <strong>Management</strong> or <strong>CCA.</strong></li><li>A professional certification in Internal Audit would be an asset;</li><li><strong>Minimum 10 years of experience</strong>, including at least 5 years in a <strong>consulting firm</strong>, <strong>audit and accounting firm</strong> and/or in industry.</li><li>Good command of internal audit methodologies and the risk-based approach.</li><li>Proficiency in analysis and reporting tools, especially <strong>Power BI</strong>, <strong>Sage</strong>, <strong>ACL</strong>, as well as office automation tools.</li><li>Strong analytical skills and ability to process complex data.</li><li>Good knowledge of internal audit standards and applicable regulations.</li><li>Leadership, rigor, discretion, and confidentiality.</li><li>Problem-solving, results-oriented, communication and persuasion skills.</li><li>Organizational skills, adaptability, and strong analytical abilities.</li></ul> <br><br> </div>
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<b>Position:</b>Citrix Technical Account Manager<br><b>Job Description:</b><p>The Citrix TAM is a strategic technical, customer- and partner-facing role responsible for transforming customer engagements from reactive support to proactive partnership. The TAM serves as the primary technical advisor, proactively driving adoption, aligning platform capabilities to business objectives, and customer outcomes for Citrix Solutions sold and delivered through Arrow Enterprise Computing Solutions (ECS) in represented markets. This role partners closely with Sales (AE/FSR) to deliver a unified customer experience that supports retention, expansion, and long-term account growth.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Serve as the primary technical point of contact for Arrow ECS select end customers.</li><li>Manage a portfolio of 10-15 customer accounts, tiered by complexity and strategic goals.</li><li>Build trusted relationships with technical leaders, sales leadership, and presales solution architects.</li><li>Proactively leads customer cadence calls (weekly, bi-weekly, monthly, or as needed) including quarterly strategic reviews.</li><li>Drive ssolution adoption and usage aligned to assigned business goals.</li><li>Develop and execute technical adoption plans to accelerate customer time-to-value.</li><li>Identify and proactively resolve technical blockers and risks.</li><li>Support partner enablement initiatives including workshops and technical briefings.</li><li>Collaborate with Arrow and Citrix ATS, Sales Engineering, and Product teams.</li><li>Build and/or lead Proof of Concept (POC) / Proof of Value (POV) process as needed.</li><li>Host and coordinate with Citrix, Executive Briefings, for strategic customers to provide product roadmaps.</li></ul><br><p>Lead structured agenda with customers, including:</p><br><br><ul><li>Product updates (“Top of Mind” insights)</li><li>Environment changes and customer initiatives</li><li>Open support ticket review and prioritization</li><li>Upcoming projects and risks including renewal risks</li><li>Citrix/Partner updates and escalations</li><li>Track customer satisfaction</li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li>7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant</li><li>Hands-on experience with Citrix technologies, or adjacent platforms</li><li>Experience working with channel partners, internal sales and pre-sales teams, distributors, Enterprise customers, and Professional Services.</li><li>Strong presentation and stakeholder communication skills</li><li>Ability to operate effectively in global, matrixed environments</li><li>Proactive, accountable, reliable, and an individual who is a driver to establish their own relationships within accounts</li></ul><br><p><b>Work Arrangement</b>:</p><br><br><p>For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. </p><br><br><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br><br><p><b>What's In It For You</b></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.</span><span>That’s</span><span>why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><br><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><br><ul><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li></ul><br><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><br><ul><li><span><span>Growth Opportunities</span></span></li></ul><br><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><br><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles </span></span></li></ul><br><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free</span><span>for</span><span>Use to All Employees! </span></span></li></ul><br><ul><li><span><span>Bike Racks</span></span></li></ul><br><ul><li><span><span>And more!</span></span></li></ul><br><br><p>#LI-EK1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><p>$138,900.00 - $170,000.00 OTE</p><br><br><br><p>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. </p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience : Min 5 years in Quality Management</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on shift level<br></p><br><p>- Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br></p><br><p>- Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br></p><br><p>- Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education: </strong>Universitydegree</li><li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li><strong>Experience:</strong> 3 years of experience in relevant field are necessary.</li><li><strong>Language:</strong> French, English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong> Autonomy / Customer relationship skills / Priority management</li></ul><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience : Min 5 years in Quality Management</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>
<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Real Time Analyst, where you will be the heartbeat of our operations, ensuring that our staffing levels and performance metrics align perfectly with our goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Real Time Analyst! Be on the front line of operational excellence and deliver impactful work on a company level. In this role, you will: Manage the real-time aspect of assigned campaigns, focusing on staffing levels, reporting, and escalation management; Monitor and track agent activity across multiple lines of business to ensure optimal productivity and service levels; Collaborate closely with Operations and other departments to ensure all KPIs are met or exceeded; Generate and publish intraday reports, including absenteeism and staffing projections at both interval and end-of-day levels; Oversee outage management and technical escalations to minimize business impact during the work week.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English at a C level</li><li>Minimum studies: University diploma or degree (ideally in a quantitative, business, or IT field)</li><li>Specific training and/or work experience in Workforce Management (WFM) or Contact Center Operations</li><li>Previous experience: Minimum of one year's experience as a Real Time Monitor, Traffic Controller, or in a similar operational support role</li><li>High-level IT skills in MS Excel/GSuite (advanced formulas) and familiarity with WFM tools (e.g., Verint, Nice IEX, Teleopti) and telephony platforms</li><li>Core competencies including strong analytical thinking, quick problem-solving, and a focus on operational results and quality</li><li>Positive attitude towards interpersonal dealings and the ability to remain calm and motivated under high-pressure, fast-paced situations</li></ul>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education: University degree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li>Experience: 3 years of experience in relevant field are necessary.</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Autonomy / Customer relationship skills / Priority management</li></ul>
<p><strong>1. Operational and performance management</strong></p><p>Follow the SQCDPI indicators of the perimeter and contribute to achieving HPT performance objectives. Update and follow action plans and PDCA with the Activity Manager. Ensure the proper execution of production in compliance with the schedule and priorities. Guarantee the application of production and quality standards (start-up sheets, level 1 maintenance, tonnage). Perform field checks and audits to ensure compliance with practices. Participate in management routines and continuous improvement actions.</p><p><strong>2. Transverse coordination and communication</strong></p><p>Ensure operational interface with support departments (quality, methods, maintenance, logistics). Coordinate exchanges with HPT lot facilitators and quality agents. Guarantee the proper handover of instructions between teams and ensure the continuity of activities. Report alerts, discrepancies, and key information to management.</p><p><strong>3. Proximity management support</strong></p><p>Coordinate the daily activity of operators in the field. Participate in team meetings and HPT routines. Support teams in solving operational problems. Collect and relay improvement proposals and risk situations. Ensure compliance with standards, operating rules, and safety instructions.</p><p><strong>4. Skill development and social climate</strong></p><p>Contribute to the development of versatility and technical skills of the teams. Participate in operator evaluations and recruitment interviews with the Activity Manager. Support the integration of new employees and ensure compliance with internal regulations. Foster a serene, motivating, and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Analytical, synthesis, and structuring skills</li><li>Ability to lead</li><li>Conflict management</li></ul>
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<span>Représentant/e commercial/e (Verres Optiques) </span>
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<span>Brand: </span>
<span>EssilorLuxottica </span>
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<span>Location: </span>
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<span>Tunis, TN </span>
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<span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br>
<p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over <strong>150 countries</strong> access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br>
<p><span>Join our global community of over <strong>190,000 dedicated employees</strong> around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br>
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<p><span>Discover more by following us on LinkedIn!</span></p><br><br>
<p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br>
<p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br>
<span>Principales responsabilités</span>
<span>1. Développement commercial et croissance des ventes</span>
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<li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li>
<li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li>
<li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li>
<li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li>
</ul>
<span>2. Exécution commerciale sur le terrain</span>
<ul>
<li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li>
<li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li>
<li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li>
</ul>
<span>3. Gestion de la relation client</span>
<ul>
<li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li>
<li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li>
<li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li>
</ul>
<span>4. Veille marché et analyse</span>
<ul>
<li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li>
<li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li>
<li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li>
</ul>
<span>5. Formation et accompagnement</span>
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<li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li>
<li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li>
<li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li>
</ul>
<span>6. Reporting</span>
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<li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li>
<li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li>
</ul>
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<span>Évaluation de la performance et indicateurs clés (KPI)</span>
<ul>
<li><span>Croissance du chiffre d'affaires.</span></li>
<li><span>Taux de conversion des prospects.</span></li>
<li><span>Coût d'acquisition client (CAC).</span></li>
<li><span>Taux de fidélisation des clients.</span></li>
<li><span>Taux de réussite des opportunités commerciales.</span></li>
<li><span>Part de marché.</span></li>
<li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li>
<li><span>Précision des prévisions de ventes.</span></li>
<li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li>
</ul>
<span>Profil recherché</span>
<span>Formation</span>
<ul>
<li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li>
<li><span>Une formation en optique est un atout.</span></li>
</ul>
<span>Expérience</span>
<ul>
<li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li>
</ul>
<span>Compétences requises</span>
<ul>
<li><span>Esprit entrepreneurial et forte orientation client.</span></li>
<li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li>
<li><span>Esprit analytique orienté performance et résultats.</span></li>
<li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li>
<li><span>Adaptabilité et réactivité sur le terrain.</span></li>
<li><span>Humilité et sens du relationnel.</span></li>
</ul>
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<br><strong>Job Segment: </strong>
<span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span>
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</p><br><br>
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<br><strong>Context & Environment</strong>
<div>
<div>
<p><font dir="auto" ><font dir="auto" >- Ensure the protection of people, property and information on the site, by ensuring the application of the Total Group's safety and security procedures. Prevent risks, detect anomalies and intervene in accordance with established protocols in the event of an incident or emergency.</font></font></p> <p><font dir="auto" ><font dir="auto" >- Verification of the fixing and conformity of the seals to the loading/sealing slip before the departure of the tanker trucks</font></font></p> <p><font dir="auto" ><font dir="auto" >- Activate the rainwater drainage pumps</font></font></p> <p> <br> </p>
</div>
</div>
<div>
<div>
<div>
<strong>Activities</strong>
</div>
</div>
<div>
<div>
<p><font dir="auto" ><font dir="auto" >Access Monitoring and Control:</font></font></p> <p><font dir="auto" ><font dir="auto" >Control access (people, vehicles, goods) according to current procedures (identification, visitor registration). Conduct regular surveillance patrols on the site (internal and external) to detect any anomaly, intrusion, break-in, or suspicious situation.</font></font></p> <p><font dir="auto" ><font dir="auto" >Monitor security systems (video surveillance, alarms, etc.) and react to triggers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Risk Prevention and Detection:</font></font></p> <p><font dir="auto" ><font dir="auto" >Identify and report any abnormal behavior or situation that could constitute a threat (theft, vandalism, malicious acts, industrial espionage, etc.). Participate in the prevention of fires and other major risks (checking safety equipment, reporting anomalies).</font></font></p> <p><font dir="auto" ><font dir="auto" >Incident and Emergency Management:</font></font></p> <p><font dir="auto" ><font dir="auto" >Respond quickly and appropriately to any incident (fire, accident, intrusion, assault, theft, etc.). Follow emergency alert and emergency call procedures (internal and external) in case of an emergency, providing accurate and complete information. Implement protective measures for people and property before the arrival of specialized emergency services.</font></font></p> <p><font dir="auto" ><font dir="auto" >evacuate or guide people to safety according to emergency plans.</font></font></p> <p><font dir="auto" ><font dir="auto" >Report any incident immediately to the hierarchy.</font></font></p> <p>Reporting et Communication :</p> <p><font dir="auto" ><font dir="auto" >Write event reports, daily logs and incident reports. Transmit relevant information to the EVT department and the security manager.</font></font></p> <p><font dir="auto" ><font dir="auto" >Application of Procedures and Regulations:</font></font></p> <p><font dir="auto" ><font dir="auto" >Strictly adhere to the safety instructions, procedures and directives of the Total Group.</font></font></p> <p><font dir="auto" ><font dir="auto" >To know and apply the legislation in force relating to guarding and private security.</font></font></p> <p><font dir="auto" ><font dir="auto" >Participate in safety training and exercises.</font></font></p> <p> <br> </p>
</div>
</div>
</div>
<div>
<div>
<div>
<strong>Candidate Profile</strong>
</div>
</div>
<div>
<div>
<p><font dir="auto" ><font dir="auto" >Have at least a secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></p> <p><font dir="auto" ><font dir="auto" >A recognized diploma or certification in security professions is desirable.</font></font></p> <p><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in an oil or sensitive sector environment or activity.</font></font></p> <p><font dir="auto" ><font dir="auto" >Knowledge of safety and security regulations.</font></font></p> <p><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></p> <p><br></p></div></div></div><div><div><div>
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<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in a relevant field</li><li>Language: German, English & French</li><li>Min 5 years in Quality</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><p><span><strong><span>Job Title: Lead Teacher of English</span></strong></span></p><br><br><br><p><span><strong><span>Why teach at the British Council – Natalia's Story</span></strong></span></p><br><br><br><p><span><strong><span>Role Description, Purpose & Accountabilities</span></strong></span></p><br><br><p><span>Join the British Council and help deliver high-quality, engaging English language learning experiences while supporting our cultural relations mission. As a Lead Teacher of English, you will contribute to our global English strategy by delivering outstanding teaching, promoting best practice in ELT, and supporting the professional development of colleagues.</span></p><br><br><br><p><span>You will plan, prepare and deliver effective English language lessons that meet the needs of a diverse range of learners. Ensuring teaching aligns with British Council Global Teaching Standards, you will monitor learner progress, provide constructive feedback, and support learners in achieving their goals. You will also engage in ongoing professional development to maintain high standards and contribute to continuous improvement.</span></p><br><br><br><p><span>Alongside your teaching responsibilities, you will provide academic support to the teaching team through lesson observations, feedback and mentoring of less experienced teachers and/or by leading academic initiatives such as teacher development programmes, planning groups, projects and training activities. These responsibilities will be undertaken alongside teaching hours, with flexibility where additional leadership support is required.</span></p><br><br><br><p><span>You will play an active role in teaching centre activities, attending staff meetings and contributing to the development, evaluation and improvement of courses, materials and services. You will support local marketing initiatives, assist in delivering an excellent customer experience, maintain effective communication with students, and complete all teaching-related administration to required standards.</span></p><br><br><br><p><span>Building positive relationships with students, customers and colleagues will be key to success in this role. You will help learners engage with the British Council’s cultural relations purpose, encouraging greater understanding of the UK, its values and intercultural learning opportunities both inside and outside the classroom.</span></p><br><br><br><p><span>The successful candidate will demonstrate professionalism, collaboration and a commitment to quality. You will ensure compliance with all British Council policies relating to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, while consistently reflecting the organisation’s values and behaviours in everything you do.</span></p><br><br><br><p><span>This is an exciting opportunity for an experienced English language professional who is passionate about teaching, academic excellence and supporting colleagues to deliver exceptional learning experiences.</span></p><br><br><br><br><p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>High proficiency in English across 4 skills, equivalent to CEFR C2 (IELTS Academic Paper Band 8+ in each of the 4 sections of the academic module).</span></li><li><span>Undergraduate Degree.</span></li><li><span>Cambridge CELTA/Trinity Certificate TESOL.</span></li><li><span>Cambridge DELTA/Trinity Diploma TESOL or equivalent as recognised by the British Council.</span></li><li><span>Specialism, where appropriate e.g., YL qualification eg TYLEC or equivalent.</span></li><li><span>4 years post-certificate experience (TEFLi) (and/or equivalent to 2,400 hours)</span></li><li><span>Experience in teaching relevant age groups to be specified by the centre </span><ul><li><span>Early Years aged 2 to 5 (400+hour </span></li><li><span>Primary aged 6 to 10 (400+ hours) </span></li><li><span>Lower Secondary aged 11 to 14 (800+ hours) </span></li><li><span>Upper Secondary aged 15 to 17 (400+ hours) </span></li><li><span>University/Vocational students aged 18 to 25 (400+hours) </span></li><li><span>Adults General English 18+ (800+ hours) </span></li></ul></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><ul><li><span><strong><span>Location:</span></strong><span> the position is based in Tunis Teaching Centre, onsite.</span></span></li><li><span><strong><span>Contract Type</span></strong><span>: One-year Fixed-Term full time position (37.5h contracted with 24h of teaching) *your your current contract is indefinite, it shall remained as such.</span></span></li><li><span><strong><span>Salary:</span></strong><span> 3400 TND per month (T3)</span></span></li><li><span><strong><span>Benefits: </span></strong><span>Annual Leave of 35 days<strong>,</strong> Monthly Transportation Allowance 36.112 TND, Monthly Presence Allowance 2.08 TND, Medical Insurance: Local medical cover at 2.25% of employee monthly gross salary, Social Insurance: Local at 9.68% of employee monthly gross salary.</span></span></li><li><span><strong><span>Right to Work:</span></strong><span> The candidates must have legal right to live and work in Tunisia. Applications are welcomed from candidates currently based in other British Council country offices, provided they already have the legal right to work in the role location and are willing to relocate. Please note that any relocation costs and associated formalities will be the responsibility of the candidate.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span> all successful candidates are obliged to undergo comprehensive background screening and Police Check</span></span></li><li><span><strong><span>Closing Date:</span></strong><span> 27th October 2026</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
<p>- Manages and supervises the Segment org unit according to defined objectives and KPIs<br> - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> - Takes responsibility for standard & governance adherence and process execution<br> - Leads the direct reports in the area of responsibility<br> - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education: Univeresity Degree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc</li><li>Experience: Min 5 years in wiring industry , Leadership experience is highly valued</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Effective meeting facilitation / Continuous performance improvement / Strategic and operational planning / Lean manufacturing methodologies / Process optimization / KPI tracking and analysis / 5S and Kaizen implementation / Efficiency-driven mindset</li></ul>
<p>Manages and supervises the Segment org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education: University Degree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc</li><li>Experience: Min 5 years in wiring industry , Leadership experience is highly valued</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Effective meeting facilitation / Continuous performance improvement / Strategic and operational planning / Lean manufacturing methodologies / Process optimization / KPI tracking and analysis / 5S and Kaizen implementation / Efficiency-driven mindset</li></ul>
<p><font dir="auto" ><font dir="auto" >Prepare and lead the MPS (pre-PDP) routines for their production unit. Launch work orders daily in the various workshops based on material availability and workshop workload. Alert the supply department in case of actual or anticipated component shortages. Monitor the progress of work orders, report any deviations, and participate in finding solutions. Adhere to the standards and procedures related to the use of the ERP system. Ensure consistency of schedules between the different workshops. Analyze activity performance indicators (MPS adhesion, work-in-process and semi-finished goods levels, shortages, etc.). Lead/participate in the management routines of their department. Participate in improvement projects. Comply with environmental/safety instructions and procedures and alert their line manager or the environmental/safety representative in case of an incident.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Dynamism</font></font></li><li><font dir="auto" ><font dir="auto" >Reactivity</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication</font></font></li><li><font dir="auto" ><font dir="auto" >Active listening</font></font></li><li><font dir="auto" ><font dir="auto" >Interpersonal skills</font></font></li><li>Organisation</li></ul>
<p>Result of Service -Safe and timely transportation services provided throughout the contract period. -Official vehicles maintained in good operational condition. -Vehicle logbooks, mileage and fuel consumption records completed accurately. -Timely reporting of maintenance needs and coordination of servicing. -Efficient logistical support provided to OHCHR activities, meetings and field missions. -Compliance with all applicable United Nations safety and security procedures.</p><p><br></p><p>Duties and Responsibilities</p><p>Under the direct supervision of the Representative in Tunisia or her designated supervisor, the Driver shall:</p><ul><li>Provide safe and reliable transportation for OHCHR Representative, staff members, consultants and experts on mission.</li><li>Drive official vehicles for missions within Tunis and throughout Tunisia.</li><li>Meet official visitors at airports and facilitate transportation arrangements.</li><li>Ensure strict compliance with United Nations road safety and security procedures.</li><li>Maintain the assigned vehicles in clean and good operating condition.</li><li>Carry out routine vehicle inspections, including checking oil, coolant, brake fluid, tyres, battery and general mechanical condition.</li><li>Arrange for routine servicing and report any mechanical defects promptly.</li><li>Maintain accurate vehicle logbooks, fuel consumption records and maintenance records.</li><li>Deliver and collect official mail, documents and small equipment.</li><li>Provide logistical support for meetings, workshops, conferences and field missions.</li><li>Ensure that vehicle registration, insurance and inspection documents remain valid.</li><li>Maintain confidentiality regarding all official information acquired during the course of duty.</li><li>Perform any other related duties assigned by the Representative or designated supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent.</li><li>Valid driver's licence.</li><li>A minimum of two (2) years of professional driving experience.</li><li>Experience working with the United Nations, an international organization, diplomatic mission or NGO is desirable.</li><li>Excellent knowledge of the road network throughout Tunisia.</li><li>Experience in defensive driving and transporting senior officials is an asset.</li><li>Basic knowledge of Microsoft Office applications (Outlook and Word).</li><li>Ability to use GPS and navigation applications.</li><li>Good knowledge of vehicle maintenance procedures.</li><li>Fluency in Arabic and French, both oral and written, is required.</li><li>Working knowledge of English is desirable.</li><li>Comply with all United Nations regulations, rules and security procedures.</li><li>Maintain a valid driving licence throughout the duration of the contract.</li><li>Working hours may require flexibility depending on operational needs, including occasional travel outside Tunis.</li><li>Observe the highest standards of integrity, professionalism and confidentiality while performing the assignment.</li></ul>
<p>Leads shift org unit: - Manages and supervises the shift org unit according to defined objectives and KPIs. - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery. - Takes responsibility for standard & governance adherence and process execution. - Leads the direct reports in the area of responsibility. - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received. - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results. - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge. - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level : University degree</li><li>Experience : Min 3 years in Production Management or related position</li><li>Languages : Frensh and English</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<p>Manages and supervises the Segment org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Segment on plant level</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong><br>Education Level : University degree<br>Experience : Min 5 years in production management or related position<br>Languages : Frensh and English<br>Communication<br>Social & intercultural sensitivity<br>Change management<br>Target & result orientation<br>Motivation & resilience<br>Self-organization<br>Conflict management<br>Teamwork</p>
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