Jobs In Umm Al Sheif
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<h2 class="h5">Job description</h2>
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<br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. </i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br><p>Administers and operates the organization's warehouses, including processing, packaging and storage of supplies, materials and equipment. Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment. Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks. Has little judgement and decision making under close supervision. Typically less than 1 year of experience.</p><br><br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>
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Operatore di Supporto Tecnico (Italian Technical Support Representative)<br><p><b>Description -</b></p><br><br><p><span><b>Chi siamo?</b> </span></p><br><br><p><span>HP crea nuove opportunità affinché la tecnologia abbia un impatto significativo sulle persone, sulle aziende, sui governi e sulla società. HP è una delle principali aziende tecnologiche a livello globale classificata al 10° posto nella lista Fortune 500 del 2012, offre un portafoglio completo che comprende stampa, personal computing, software, servizi e infrastrutture IT, servendo oltre 1 miliardo di clienti in più di 170 Paesi distribuiti su sei continenti. </span></p><br><br><p><span>HP progetta, sviluppa e fornisce soluzioni tecnologiche che generano valore per il business, creano valore sociale e migliorano la vita dei propri clienti. In HP sappiamo che le nostre persone e i nostri valori sono gli elementi più importanti del nostro successo. Per questo vogliamo che tu aggiunga la tua voce e la tua creatività alla nostra missione. Scopri di più su HP. </span></p><br><br><br><p><span><b>Riepilogo del ruolo</b> </span></p><br><br><p><span>Questa posizione è responsabile della risoluzione di problemi tecnici di media e alta complessità, fornendo risposte complete riguardo a servizi e prodotti e offrendo assistenza proattiva ai clienti nell'ambito dei team Commercial. </span></p><br><br><p><span>Il ruolo collabora con diversi team per garantire il successo dei progetti, mantiene solide relazioni con i clienti, propone miglioramenti e coordina le attività del dipartimento, favorendo al contempo relazioni positive all'interno dell'organizzazione. La posizione richiede autonomia operativa e l'applicazione di procedure consolidate per affrontare le problematiche dei clienti con un livello moderato di giudizio professionale. </span></p><br><br><br><p><span><b>Responsabilità</b> </span></p><br><br><ul><li><span>Opera in autonomia, seguendo protocolli consolidati per affrontare le problematiche dei clienti, applicando un livello moderato di giudizio professionale a supporto dei processi definiti. </span></li></ul><ul><li><span>Risolve problematiche tecniche di media e alta complessità relative sia all'hardware sia al software, attraverso le interazioni con i clienti e i sistemi di notifica proattiva. </span></li></ul><ul><li><span>Fornisce risposte complete su servizi, prodotti, aspetti tecnici e relazioni con i clienti, inclusi funzionalità, specifiche e riparazioni di prodotti, componenti e opzioni sia attuali sia obsoleti, nel rispetto dei diritti contrattuali del cliente, quali garanzie, accordi enterprise e supporto mission-critical. </span></li></ul><ul><li><span>Supporta i clienti in modo proattivo per mitigare o prevenire l'insorgenza di problemi e partecipa a iniziative di miglioramento dei processi e della qualità. </span></li></ul><ul><li><span>Collabora efficacemente con clienti, sviluppatori, specialisti QA e manager per garantire il raggiungimento degli obiettivi di progetto. </span></li></ul><ul><li><span>Stabilisce e mantiene relazioni di fiducia all'interno degli account cliente con utenti tecnici di diversi livelli. </span></li></ul><ul><li><span>Applica una conoscenza approfondita per risolvere problematiche complesse e raccomandare miglioramenti attraverso approcci creativi ed efficaci. </span></li></ul><ul><li><span>Coordina le attività del dipartimento, supporta e forma il team e funge da punto di escalation per le problematiche dell'area di competenza. </span></li></ul><ul><li><span>Identifica opportunità di miglioramento, formula raccomandazioni e garantisce adeguati controlli aziendali tramite attività di revisione, analisi e verifica. </span></li></ul><ul><li><span>Coordina le attività funzionali del dipartimento, collabora con diverse funzioni aziendali, monitora l'esecuzione dei processi e promuove relazioni lavorative positive con colleghi e management. </span></li></ul><br><p><span><b>Formazione ed esperienza raccomandate</b> </span></p><br><br><ul><li><span>Diploma di scuola secondaria superiore (o equivalente GED) oppure esperienza lavorativa equivalente o competenze dimostrate. </span></li></ul><ul><li><span>Generalmente almeno 2 anni di esperienza professionale in ambiti correlati, preferibilmente nel supporto remoto, supporto telefonico, tecnologie e ambienti clienti o settori affini. </span></li></ul><br><p><span><b>Certificazioni preferenziali</b> </span></p><br><br><p><span>Nessuna certificazione specifica richiesta. </span></p><br><br><br><p><span><b>Conoscenze e competenze</b> </span></p><br><br><ul><li><span>Ottima conoscenza della lingua italiana </span></li></ul><ul><li><span>Buona conoscenza della lingua inglese </span></li></ul><ul><li><span>Metodologie Agile </span></li></ul><ul><li><span>Automazione </span></li></ul><ul><li><span>Hardware informatico </span></li></ul><ul><li><span>Informatica (Computer Science) </span></li></ul><ul><li><span>Conoscenza delle tecnologie di stampa </span></li></ul><ul><li><span>Supporto desktop </span></li></ul><ul><li><span>Help Desk Support </span></li></ul><ul><li><span>ITIL (Information Technology Infrastructure Library) </span></li></ul><ul><li><span>Gestione e monitoraggio degli incidenti (Issue Tracking) </span></li></ul><ul><li><span>Microsoft Office 365 </span></li></ul><ul><li><span>Microsoft Windows 11 </span></li></ul><ul><li><span>Sistemi operativi </span></li></ul><ul><li><span>Dispositivi periferici </span></li></ul><ul><li><span>Supporto tecnico </span></li></ul><br><p><span><b>Competenze trasversali</b> </span></p><br><br><ul><li><span>Comunicazione efficace </span></li></ul><ul><li><span>Orientamento ai risultati </span></li></ul><ul><li><span>Capacità di apprendimento e adattabilità (Learning Agility) </span></li></ul><ul><li><span>Competenze digitali </span></li></ul><ul><li><span>Orientamento al cliente </span></li></ul><br><p><span><b>Impatto e ambito di responsabilità</b> </span></p><br><br><ul><li><span>Contribuisce ai risultati del dipartimento e guida e/o fornisce competenze specialistiche ai team di progetto funzionali, potendo partecipare anche a iniziative interfunzionali. </span></li></ul><br><p><span><b>Complessità del ruolo</b> </span></p><br><br><ul><li><span>Lavora su incarichi di natura complessa che richiedono iniziativa personale e conoscenze tecniche/specialistiche per risolvere problemi e/o sviluppare soluzioni raccomandate. </span></li></ul><br><p><span><b>Clausola di esclusione della responsabilità</b> </span></p><br><br><p><span>Questa descrizione del lavoro illustra la natura generale e il livello delle attività svolte in questo ruolo. Non intende rappresentare un elenco esaustivo di tutte le mansioni, competenze, responsabilità o conoscenze richieste. Tali elementi possono essere soggetti a modifiche e ulteriori attività possono essere assegnate dal management in base alle esigenze organizzative.</span></p><br><br><p><i>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise</i>.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<div>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</div> <div> <br> </div> <div> <strong>What's in it for YOU!</strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>2-3 weeks training course that will introduce you to the specifics of the job;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule;</li> <li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li> <li>Corporate benefits and discounts.<br> <br> </li> </ul> </div> <div> <strong>Join Transcom as a Customer Service Representative!</strong> </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <ul> <li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;</li> <li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li> <li>Rotating shifts.<br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:</strong> </div> <div> <ul> <li>C1 or native written and spoken proficiency in English;</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li> <li>Ability to quickly absorb information, adapt and respond to change;</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.<br> </li> </ul> </div> <div> <strong>What Life at Transcom is like!<br> <br> </strong> </div> <div>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</div>
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<span>How will you CONTRIBUTE and GROW?</span>Assurer l'excellence juridique et la conformité stratégique de la société en apportant un conseil expert à la direction et aux opérationnels. Garantir la sécurité contractuelle des activités, piloter la gouvernance interne et gérer les contentieux ainsi que les relations institutionnelles avec rigueur et intégrité.<b><b>Missions / Responsabilités Principales</b></b><b><b>1. Conseil Juridique & Support Stratégique</b></b><ul><li><p><span>Apporter un conseil stratégique et opérationnel à la Direction Générale et aux équipes internes sur l'ensemble des problématiques juridiques liées aux activités.</span></p><br></li><li><p><span>Assister la réponse aux appels d’offres et structurer le volet juridique des projets spéciaux.</span></p><br></li><li><p><span>Effectuer une veille juridique permanente sur les évolutions réglementaires et jurisprudentielles.</span></p><br></li></ul><p><b><b>2. Droit des Sociétés & Gouvernance</b></b></p><br><ul><li><p><span>Piloter le secrétariat juridique des sociétés du groupe Air Liquide Tunisie (ALT) : rédaction des statuts, procès-verbaux, registres et documents organisationnels.</span></p><br></li><li><p><span>Contribuer à la préparation, au déroulement et au suivi documentaire des Conseils d’Administration et Assemblées Générales.</span></p><br></li><li><p><span>Assurer les formalités d’enregistrement et de dépôt légal des actes et documents officiels.</span></p><br></li></ul><p><b><b>3. Gestion Contractuelle</b></b></p><br><ul><li><p><span>Rédiger, analyser et négocier l'intégralité des contrats et documents juridiques opérationnels (clients, fournisseurs, sous-traitants locaux).</span></p><br></li><li><p><span>Garantir la conformité et la sécurité juridique des engagements contractuels vis-à-vis des lois et réglementations applicables.</span></p><br></li></ul><p><b><b>4. Contentieux, Précontentieux & Droit Social</b></b></p><br><ul><li><p><span>Instruire et piloter les dossiers précontentieux et litigieux liés à l'activité courante.</span></p><br></li><li><p><span>Apporter une assistance juridique en droit du travail et assurer le suivi des contentieux prud'homaux.</span></p><br></li><li><p><span>Suivre les procédures judiciaires et administratives auprès des tribunaux.</span></p><br></li></ul><p><b><b>5. Conformité, Droit Immobilier & Relations Institutionnelles</b></b></p><br><ul><li><p><span>Déployer et faire appliquer les programmes de conformité (</span><i>compliance</i><span>) et la charte d'éthique du Groupe.</span></p><br></li><li><p><span>Gérer les aspects juridiques immobiliers et environnementaux des sites (permis, réglementations environnementales, gestion des déchets).</span></p><br></li><li><p><span>Assurer la liaison et le suivi des formalités auprès des autorités et administrations locales (douanes, administration fiscale, etc.) selon les instructions de la Direction Générale.</span></p><br></li></ul><p><b><b>6. Pilotage des Partenaires Externe & Assurances</b></b></p><br><ul><li><p><span>Coordonner et évaluer les prestations des conseils externes (avocats, notaires, huissiers de justice).</span></p><br></li><li><p><span>Superviser le portefeuille d'assurances : relation avec les courtiers, suivi des contrats/avenants, gestion des paiements et coordination des sinistres.</span></p><br></li></ul><p><b><b>7. Règlements Interne, Sécurité & Environnement (HSE)</b></b></p><br><ul><li><p><span>Veiller au strict respect des règles, consignes et procédures de sécurité et d'environnement (locales et Groupe Air Liquide).</span></p><br></li><li><p><span>Sensibiliser les partenaires (fournisseurs, sous-traitants) et participer activement à l'amélioration de la démarche environnementale de l'entreprise.</span></p><br></li><li><p><span>Réaliser toute tâche connexe demandée par la hiérarchie dans le cadre de ses fonctions.</span></p><br></li></ul>___________________<span>Are you a MATCH?</span><ul><li><p><span>Diplômé(e) d'une licence ou master, idéalement spécialisée en droit des affaires, justifiant d'une expérience professionnelle similaire d'au moins 3 à 4 ans. Un parcours préalable dans le secteur industriel ou en cabinet d'avocats constitue un atout appréciable.</span></p><br></li><li><p><span>Solides compétences et connaissances approfondies en matière de gouvernance.</span></p><br></li><li><p><span>Aptitude éprouvée à travailler de manière autonome, avec organisation, polyvalence, réactivité et rigueur.</span></p><br></li><li><p><span>Capacité à adopter une approche pragmatique et opérationnelle face aux enjeux juridiques.</span></p><br></li><li><p><span>Intégrité professionnelle irréprochable et sens aigu de l'éthique.</span></p><br></li><li><p><span>Excellente maîtrise opérationnelle du français et de l'anglais, tant à l'écrit qu'à l'oral.</span></p><br></li></ul><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div>
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<span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>
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