Microsoft Dynamics Jobs in Tunisia
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<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development and customization of Microsoft Dynamics 365 CE and Power Platform solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and implement technical components (plugins, workflows, Custom APIs, Power Apps and Power Automate).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform integrations with third-party systems and ensure data exchange.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the technical testing, deployment and maintenance phases of the solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with functional teams to meet business needs and ensure the quality of developments.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of development in C#/.NET and JavaScript.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of integration technologies and web services (REST, APIs).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy, rigor and ability to work in a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of communication and interest in Microsoft solutions and digital transformation.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineer or holder of a Master's degree in Computer Science, Software Engineering or equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform (Power Apps, Power Automate).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the concepts of customization and extension of Dynamics 365 (plugins, workflows, APIs).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior academic or professional experience on Dynamics 365 and Power Platform projects is an asset.</font></font></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The CRM Manager is responsible for managing and optimizing the company’s customer relationship management systems and processes. This role ensures that the company maximizes customer retention, satisfaction, and growth through strategic planning, effective use of data, and ongoing customer engagement. The CRM Manager will oversee the development of CRM initiatives, maintain customer databases, and work with cross-functional teams to improve customer service and experience.</p><br><br>
<br>Job Description
<br><ul>
<li>Design and implement CRM strategies to drive customer acquisition, retention, and loyalty.</li>
<li>Collaborate with marketing, sales, and customer service teams to develop campaigns that enhance customer engagement.</li>
<li>Identify and target key customer segments through personalized marketing efforts.</li>
<li>Oversee the management of customer data in the CRM system, ensuring its accuracy and compliance with data protection laws in the country.</li>
<li>Analyze customer data to identify trends, insights, and opportunities for improvement.</li>
<li>Ensure data segmentation and automation for personalized communication across various customer touchpoints.</li>
<li>Manage the CRM platform, including system upgrades, troubleshooting, and integrations with other business tools.</li>
<li>Ensure that the CRM system is utilized efficiently by all relevant departments.</li>
<li>Work with IT and software vendors to customize the CRM platform to meet the company's evolving needs.</li>
<li>Develop and oversee customer loyalty programs and initiatives to improve customer lifetime value.</li>
<li>Collaborate with the customer service team to enhance customer satisfaction through feedback mechanisms and timely follow-ups.</li>
<li>Plan and execute personalized communication strategies through email, SMS, and other digital channels.</li>
<li>Monitor key CRM metrics, such as customer retention rates, conversion rates, and campaign effectiveness.</li>
<li>Provide detailed reports to senior management on CRM performance and customer insights.</li>
<li>Partner with sales, marketing, IT, and customer service teams to align CRM efforts with business goals.</li>
<li>Provide training and support to staff using the CRM system to ensure proper utilization.</li>
<li>Act as the central point of contact for CRM-related inquiries and issues.</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in marketing, Business, IT, or related field.</li>
<li>5+ years’ experience in CRM management, with a proven track record of improving customer retention and engagement.</li>
<li>Strong understanding of CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) and marketing automation tools.</li>
<li>Excellent data analysis skills and experience using customer insights to drive decision-making.<br> </li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Thinking<br>Attention To Details<br>Customer Centric Approach<br>Problem Solving<br>Project Management<br>Strategic Planning<br>Team Collaboration<br>
</div>
<p><br></p><h4>Accountabilities & Responsibilities</h4><p>Under the guidance of the operation leader or a more senior banker:</p><h4>1. Structuring and Execution</h4><ul><li>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</li><li>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</li><li>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</li><li>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank</li></ul><h4>2. Portfolio Monitoring, Value Creation and Reporting</h4><ul><li>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</li><li>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</li><li>As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives</li></ul><p>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications & Skills / Experience & Knowledge</h4><p>Qualifications and Skills:</p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules</li><li>Good understanding of relevant systems and processes</li><li>Ability to work effectively as a team member and to deadlines and under time pressure</li><li>Good written and oral communication skills in English and French</li><li>Good command over Arabic is an advantage</li></ul><p>Experience & Knowledge:</p><ul><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards</li><li>Good understanding of infrastructure and in particular the energy sector including renewable energy and sector dynamics and trends in Tunisia</li><li>Recent experience working and current location in Tunisia is preferred</li><li>Experience in project finance and / or climate finance is an advantage</li></ul>
<p>RINA is currently recruiting for a Africa I&M Commercial Management Director to join its office in Tunisia wi thin the Mediterranean and Africa Engineering Commercial Management Division. Mission The Area Market Director is responsible for driving the order intake in a designated geographical area and market. This role involves developing and executing market strategies, identifying business opportunities, and overseeing the performance of Business Development Managers (BDMs) within the area. The Area Market Director works closely with both regional and market-level leadership to align business objectives and ensure the achievement of growth targets. The individual will also play a key role in coordinating the execution of business development strategies across the team and across functions to maximize market share and business success.</p><p>Key Accountabilities</p><p>Order Intake and Market Growth:</p><ul><li>Develop and implement strategies to achieve order intake goals for the designated area and market.</li><li>Conduct in-depth market analysis to identify emerging business opportunities, competitive threats, and customer needs.</li><li>Collaborate with Market Executive Commercial Director or Market Commercial Vice President to align local strategies with broader market objectives.</li><li>Drive market expansion by identifying key customers, leveraging regional strengths, and expanding business relationships.</li></ul><p>Business Development Leadership:</p><ul><li>Manage and lead a team of Business Development Managers, providing them with the tools, guidance, and support necessary to succeed.</li><li>Provide direction and oversight to the team in terms of lead generation, sales, and customer relationship management.</li><li>Ensure BDMs are effectively targeting the right markets, customers, and opportunities to meet company objectives.</li><li>Set clear targets and performance metrics for the team, and track progress toward goals.</li></ul><p>Collaboration with Regional and Market Leaders:</p><ul><li>Report hierarchically to the Regional Executive Commercial Director or Regional Commercial Vice President and functionally to the Market Executive Commercial Director or Market Commercial Vice President.</li><li>Work closely with regional leadership to align strategic objectives and operational priorities for the area.</li><li>Maintain strong working relationships with senior leadership to provide input on regional and market strategies and help shape the overall business direction.</li></ul><p>Stakeholder and Client Relationship Management:</p><ul><li>Cultivate and maintain strong relationships with key clients, stakeholders, and partners within the area.</li><li>Collaborate with customers to understand their business needs and translate these into business opportunities.</li><li>Act as the main point of contact for key clients within the area, ensuring high levels of customer satisfaction and fostering long-term relationships.</li></ul><p>Market Intelligence and Reporting:</p><ul><li>Continuously monitor and evaluate market trends, industry developments, and competitor activities within the assigned area.</li><li>Provide regular reports to senior leadership on market conditions, potential business opportunities, and sales performance.</li><li>Present actionable insights and recommendations to leadership based on market research and performance data.</li></ul><p>Team Development and Performance Management:</p><ul><li>Foster a culture of continuous improvement within the business development team, encouraging professional development, training, and knowledge-sharing.</li><li>Conduct regular performance reviews with Business Development Managers, identifying areas for improvement and offering mentorship.</li><li>Develop and implement strategies to improve team effectiveness, performance, and engagement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Business Administration Finance Management or Engineering General MBA/Post Graduate Degree</li><li>10+ years in a commercial or business development role, with experience in a senior leadership position.</li><li>Proven experience in managing and leading business development teams.</li><li>Strong background in market research, customer relationship management, and business growth strategy.</li><li>Experience with complex B2B sales cycles and high-value contracts.</li><li>Exposure to managing teams across regions or markets.</li><li>Solid track record in achieving business objectives and exceeding performance targets.</li><li>Strong understanding of market dynamics, customer needs, and competitor activity.</li><li>Proven leadership capabilities in managing and motivating a team, setting clear expectations, and driving results.</li><li>Ability to think strategically and align business objectives with market opportunities.</li><li>Excellent communication and interpersonal skills, with the ability to engage senior leadership, clients, and team members.</li><li>Strong analytical skills to interpret market data, performance metrics, and financial information to make informed decisions.</li><li>Ability to build long-term relationships with key clients and stakeholders, understanding their needs and delivering solutions.</li><li>Focused on achieving business targets, with a strong ability to execute against a strategic plan.</li></ul><p>Competencies</p><ul><li>DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.</li><li>WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.</li><li>FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.</li><li>PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.</li><li>INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.</li></ul>
<p>Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
<p>Be a part of a team where you will: Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT YOU WILL BRING TO THE RIDE Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
<p>Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
<p><br></p><p>ABOUT THE ROLE</p><p>We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives. You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.</p><p>Responsibilities</p><ul><li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li><li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li><li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers.</li><li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders.</li><li>Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li><li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li><li>Successful track-record managing Products across remote teams.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li><li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li></ul>
<p>The role Reporting to the Head/Deputy Head of MENA, the Head of Office will lead DCAF s programmes and engagement in Tunisia. The successful candidate will be based in Tunisia, subject to the issuance of the relevant work permit by the Tunisian authorities and in compliance with Tunisian applicable laws. The incumbent will manage the Tunisia programme team and represent DCAF as assigned and designated. 1. Representation Engage with national stakeholders on matters pertaining to the security sector to identify and develop new and existing entry points in DCAF s engagement in Tunisia. Represent DCAF in Tunisia as assigned, as well as in other contexts, as agreed, developing, cultivating and nurturing DCAF s networks and partnerships in Tunisia and across the North Africa region as appropriate. Ensure visibility of DCAF Tunisia s work with stakeholders and donors. Represent and speak on behalf of DCAF at high level conferences, meetings and other events, including leading dialogues and stakeholder engagement. 2. Leadership Strategic planning, execution and implementation of programs in line with national priorities and DCAF s mandate. Provide advice on technical issues within the areas of accountability, transparency and effectiveness of the security sector. Support the development and roll-out of relevant strategies, policies, as well as institutional and operational guidelines pertaining to DCAF s work on SSG/R. Lead the Tunisia team through management, supervision, mentoring, coaching and management of performance of staff. 3. Programme Management Manage all aspects of the implementation of the Tunisia program, overseeing a portfolio of program components with diverse partners. Liaise and coordinate with relevant national and international stakeholders, including executive and legislative authorities, security providers, and others. Ensure continuous consultation and coordination with national partners for the planification and implementation of activities. Support the monitoring and evaluation of the program through data collection, internal or independent evaluations, course correction and/ or iteration. Contribute to the conceptualization, development and execution of research and knowledge development efforts. Ensure communication with the MENA team in Geneva is seamless and comprehensive. Contribute to the oversight and efficient execution of budget approved by management, ensuring that all donor obligations are duly met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced degree in development, security studies, political science, law, international relations, or related field.</li><li>A minimum of 10 years of relevant experience, including in operational roles, of which a minimum of 5 years of field work in the MENA region, preferably in/on Tunisia and/or across North Africa, with a track-record of achievements in the fields of peace, security, or related areas of expertise.</li><li>Considerable experience (minimum of five years) as a programme manager, including management of a team, ideally working on related areas promoting an accountable and efficient security sector.</li><li>Strong understanding of security sector governance and reform and expert-level knowledge and understanding of DCAF s areas of expertise and mandate.</li><li>Proven understanding of the Tunisian context, culture and security/political dynamics.</li><li>Proven ability to communicate, negotiate and work with high level executives, government officials, and non-governmental and multinational organisations.</li><li>Excellent communication skills, with perfect command of written and spoken French and English, with Arabic considered a strong asset.</li><li>Strong planning, coordination, analytical and management skills.</li></ul>
<p>Requisition ID 37168 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Full-Time/Part-Time Full Time Contract Type Regular Contract Length Posting End Date 01/11/2026 Purpose of Job The Analyst is based in the EBRD s resident office in Tunis, Tunisia and is dedicated to working in the sustainable infrastructure sector in the EBRD s (SI MEA) team, which delivers the Bank's mandate in the energy and infrastructure sectors in Tunisia. In energy, the team is responsible for debt and equity investments predominantly in renewable power generation projects as well as energy storage, transmission, and distribution projects. The team plays a key role in advancing policy dialogue to promote green, competitive, and liberalised energy markets, with a particular focus on the development of regulatory frameworks to support increased penetration of renewable energy. In infrastructure, the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Energy, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers. The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks:</p><ul><li>Supporting the implementation and monitoring of existing projects in Tunisia including the energy and infrastructure public sector portfolio;</li><li>Maintain the relationship with clients and key stakeholders in the sector in Tunisia, including the authorities, private operators, and other international organisations;</li><li>Coordinate technical cooperation assignments with the authorities; and</li><li>Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects Accountabilities & Responsibilities Under the guidance of the operation leader or a more senior banker:</li></ul><h4>Structuring and Execution</h4><p>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</p><p>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</p><p>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</p><p>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank</p><h4>Portfolio Monitoring, Value Creation and Reporting</h4><p>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</p><p>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</p><p>As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications & Skills / Experience & Knowledge</h4><p>Qualifications and Skills:</p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules</li><li>Good understanding of relevant systems and processes</li><li>Ability to work effectively as a team member and to deadlines and under time pressure</li><li>Good written and oral communication skills in English and French</li><li>Good command over Arabic is an advantage</li></ul><p>Experience & Knowledge:</p><ul><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards</li><li>Good understanding of infrastructure and in particular the energy sector including renewable energy and sector dynamics and trends in Tunisia</li><li>Recent experience working and current location in Tunisia is preferred</li><li>Experience in project finance and / or climate finance is an advantage</li></ul>
<br>RINA is currently recruiting for a Northern Africa Renewables Engineering Project Manager to join its office in Tunis within the Power Project Management Division.<br>Mission<br>The Project Manager is responsible and accountable for executing and leading projects, ensuring completion of deliverables within the defined deadlines, scope, and budget. The Project Manager stands at the center of a complex set of relationships among the client, RINA, engineers, contractors, and subcontractors who deliver the elements of the project. The skill of balancing the demands and expectations of these groups lies at the heart of a successful project. The Project Manager is accountable for obtaining and managing adequate resources to meet all project objectives in the most efficient and effective manner.<br>Key Accountabilities<br>1. Project Management:<br>- Develop project plans outlining the scope, objectives, timelines, and deliverables.<br>- Define project tasks and resource requirements.<br>- Create and maintain project schedules.<br>2. Client Interaction:<br>- Act as the primary point of contact between the consulting engineering firm and the client.<br>- Understand client requirements and expectations.<br>- Provide regular updates and progress reports to clients.<br>3. Team Management:<br>- Assemble and lead a project team.<br>- Assign tasks to team members based on their skills and expertise.<br>- Motivate and manage team members to achieve project goals.<br>4. Budget Management:<br>- Develop project budgets and ensure that projects are delivered within budget constraints.<br>- Monitor project expenses and financial performance.<br>5. Risk Management:<br>- Identify potential risks and develop mitigation strategies.<br>- Proactively address issues that may impact project delivery.<br>6. Quality Assurance:<br>- Ensure that the project meets quality standards and client expectations.<br>- Implement and enforce quality control processes.<br>7. Contract Management:<br>- Understand and manage contract terms and conditions.<br>- Ensure that the project complies with contractual obligations.<br>8. Communication:<br>- Facilitate communication between team members, clients, and other stakeholders.<br>- Conduct regular project meetings to discuss progress, issues, and solutions.<br>9. Documentation:<br>- Maintain accurate and up-to-date project documentation.<br>Education<br>Bachelor s Degree in Engineering General<br>Qualifications<br>• 5+ years of experience in an engineering or technical role on renewable projects<br>• Experience in power plant performance definition<br>• Familiarity with EPC contracts, client management, and vendor relations.<br>• Experience in complex tender drafting and preparation (issued by IFI such as World Bank, AFD, BERD etc )<br>• Understanding of industry standards, safety regulations, and quality control processes relevant to the sector.<br>• Knowledge of project management principles, including scheduling, budgeting, and resource planning.<br>• Demonstrated ability to handle multiple tasks simultaneously and to work under tight deadlines.<br>• Professional project management certifications are desirable (e.g., PMP, PRINCE2 Practitioner, or similar).<br>Competencies<br>• WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.<br>• PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.<br>• INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.<br>• DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.<br>• FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.<br>RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.<br>At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.<br>#LI-SN1<br>
<h2 class="h5">Job description</h2>
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<b>Position:</b>Global Marketplace Lead<br><b>Job Description:</b><p><b>Why You'll Love This Role:</b></p><br><br><p>Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.</p><br><br><p>As the Marketplace Global Lead, you are responsible for defining and driving Arrow’s global strategy for hyperscaler marketplaces. You translate the strategic direction set by the Global Director of Hyperscalers into a clear, prioritized and executable marketplace plan across regions, countries and vendor ecosystems.</p><br><br><p>You are the connection point between hyperscalers, ISVs, Arrow’s internal teams and local country teams. Your role is to make sure that marketplace opportunities are clearly understood, structured and activated through practical go-to-market motions that countries and partners can execute.</p><br><br><p>You also act as the single point of contact for marketplace-related operational and platform topics, ensuring that commercial strategy, platform capabilities, operational processes and field execution are aligned.</p><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li><b>Define the global marketplace strategy</b> for Arrow across hyperscalers, in alignment with the Global Director of Hyperscalers, and translate it into a concrete, prioritized execution plan.</li><li><b>Own marketplace go-to-market execution</b> by building scalable motions, playbooks and programs that help local teams activate marketplace opportunities with partners, ISVs and end customers.</li><li><b>Manage relationships with ISVs</b> by identifying priority ISV partners, understanding their marketplace ambitions, aligning joint opportunities and supporting their growth through Arrow’s ecosystem.</li><li><b>Liaise with hyperscaler marketplace stakeholders</b> to align on marketplace priorities, programs, incentives, platform capabilities and joint business opportunities.</li><li><b>Support local country and regional teams</b> by acting as the central marketplace expert, providing guidance, enablement, resources and follow-up to help them execute successfully.</li><li><b>Act as the internal marketplace go-to person</b> by helping teams navigate marketplace models, stakeholder ownership, GTM priorities, operational questions and escalation paths.</li><li><b>Serve as the SPOC for operations and platform teams</b> to ensure marketplace strategy is connected to operational readiness, platform capabilities, process execution and partner experience.</li><li><b>Build repeatable marketplace frameworks and playbooks</b> that make it easier for countries and partners to understand, sell and transact through hyperscaler marketplaces.</li><li><b>Connect strategy with execution</b> by ensuring that marketplace initiatives are launched, tracked, measured and continuously improved across countries and regions.</li><li><b>Drive internal and external stakeholder alignment</b> across sales, marketing, operations, platform, vendor management, ISVs, hyperscalers and regional leadership.</li><li><b>Track marketplace performance and adoption</b> by monitoring execution progress, identifying blockers, consolidating feedback and preparing leadership-ready updates.</li><li><b>Support executive communication and governance</b> by preparing clear summaries, business reviews, recommendations and decision points for internal and external stakeholders.<br></li></ul><p><b>What We're Looking For</b></p><br><br><ul><li>Strong understanding of hyperscaler marketplaces and how they support cloud sales, partner growth, ISV monetization and customer procurement.</li><li>Solid knowledge of the Microsoft, AWS and/or Google Cloud ecosystems, with the ability to understand how marketplace models differ across hyperscalers.</li><li>Experience building go-to-market motions, channel programs, marketplace programs or partner-led growth initiatives.</li><li>Experience working with ISVs, technology vendors, cloud providers or partner ecosystems.</li><li>Strong understanding of how a value-added distributor operates, including partner models, channel dynamics, incentives, platform capabilities and operational processes.</li><li>Proven ability to manage internal and external stakeholders across a complex international organization.</li><li>Strong program and project management skills, with the ability to manage multiple initiatives, countries, stakeholders and workstreams in parallel.</li><li>Ability to translate strategic marketplace priorities into practical execution plans, playbooks, enablement assets and operational frameworks.</li><li>Comfortable working closely with sales, marketing, operations, platform teams, vendor teams and regional leadership.</li><li>Strong communication skills, with the ability to simplify complex marketplace topics and create clear, executive-ready updates.</li></ul><br><p><b>Work Arrangement</b></p><br><br><p>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.</p><br><br><p><span><b>What’s In It For You :</b></span></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></p><br><br><ul><li><span>Medical, Dental, Vision Insurance</span></li></ul><ul><li><span>401k, With Matching Contributions</span></li></ul><ul><li><span>Short-Term/Long-Term Disability Insurance</span></li></ul><ul><li><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></li></ul><ul><li><span>Paid Time Off (including sick, holiday, vacation, etc.)</span></li></ul><ul><li><span>Tuition Reimbursement</span></li></ul><ul><li><span>Growth Opportunities</span></li></ul><ul><li><span>And more!</span></li></ul><p><br><b>About Arrow</b></p><br><br><p>We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.</p><br><br><p><b>Life at Arrow</b></p><br><br><p>At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.<br></p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$143,100.00 - $180,070.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>THE JOURNEY<br>
<br>
Be a part of a team where you will:</strong></p><br><br><ul><li><p>Have an Important role in defining Glovo’s local Marketing strategy, adapting the global playbook to local needs. </p><br><br></li><li><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement</p><br><br></li><li><p>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets.</p><br><br></li><li><p>Track the Market dynamics and competitor activities.</p><br><br></li><li><p>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams</p><br><br></li><li><p>Own the tracking and expenditure of the Marketing budget for the country. </p><br><br></li><li><p>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. </p><br><br></li><li><p>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales.</p><br><br></li><li><p>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</p><br><br></li><li><p>Communicate and simplify concepts to the audience's needs</p><br><br></li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field</li><li><p>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. </p><br><br></li><li><p>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels</p><br><br></li><li><p>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus </p><br><br></li><li><p>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation).</p><br><br></li><li><p>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities</p><br><br></li><li><p>Hands-on attitude: You’ll have to roll up your sleeves!</p><br><br></li><li><p>Proficiency in English </p><br><br></li><li><p>Ninja expertise with Excel / Google Sheets (is a must)</p><br><br></li><li><p>Strong consumer understanding skills</p><br><br></li></ul> Additional Information <p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
<br>
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>THE JOURNEY<br>
<br>
Be a part of a team where you will:</strong></p><br><ul><li><p>Have an Important role in defining Glovo’s local Marketing strategy, adapting the global playbook to local needs. </p><br></li><li><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement</p><br></li><li><p>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets.</p><br></li><li><p>Track the Market dynamics and competitor activities.</p><br></li><li><p>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams</p><br></li><li><p>Own the tracking and expenditure of the Marketing budget for the country. </p><br></li><li><p>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. </p><br></li><li><p>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales.</p><br></li><li><p>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</p><br></li><li><p>Communicate and simplify concepts to the audience's needs</p><br></li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field</li><li><p>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. </p><br></li><li><p>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels</p><br></li><li><p>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus </p><br></li><li><p>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation).</p><br></li><li><p>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities</p><br></li><li><p>Hands-on attitude: You’ll have to roll up your sleeves!</p><br></li><li><p>Proficiency in English </p><br></li><li><p>Ninja expertise with Excel / Google Sheets (is a must)</p><br></li><li><p>Strong consumer understanding skills</p><br></li></ul><br>Additional Information<br><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
<br>
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Mission</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The L2 Microsoft Maintenance & Server Technician provides level 2 support on server infrastructures, Microsoft systems, virtualized environments and associated network components.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">It handles complex and critical incidents (P1/P2), performs in-depth diagnostics, identifies the root causes of malfunctions and implements corrective actions or workarounds necessary to restore service.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a true technical expert, he acts as an interface between L1 teams, field maintenance staff and L3 experts. He ensures the quality of escalations, participates in crisis cells during major incidents and actively contributes to the continuous improvement of support processes.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He also participates in the upskilling of operational teams, the enrichment of the knowledge base and the deployment of the Shift Left strategy.</font></font></p> <p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities and Missions</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Level 2 Support and Incident Management</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To handle complex incidents requiring in-depth technical analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform advanced investigations on Windows Server, Hyper-V environments and associated infrastructures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the root causes of incidents (Root Cause Analysis).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide temporary workarounds when the final solution requires intervention from a higher level.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To determine the need for escalation to L3 teams or manufacturers and to ensure the quality of the information transmitted.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up of priority incidents until their complete resolution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in Major Incidents (IMA) and crisis cells.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Microsoft Server Administration</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administration of Windows Server environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnosis and resolution of problems related to Windows services.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of Windows system logs and events.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Account management, permissions, groups and authentication.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administration of rules and functionalities of Windows Server.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verification of server integrity and availability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assistance during server remediation or reconstruction operations.</font></font></li></ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Specialization in Systems, Networks, Infrastructure or Systems Administration.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3-5 years experience in an infrastructure, systems or operations support environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience with Windows Server, Hyper-V and Microsoft infrastructures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in handling critical incidents and production environments.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Certified: Windows Server Hybrid Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MS-102 Microsoft 365 Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MD-102 Endpoint Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AZ-800 / AZ-801.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cisco or Aruba certifications.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Human Qualities (Soft Skills)</font></font></strong> </p> <ul><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to communicate clearly and manage sensitive situations.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to investigate complex problems and quickly identify root causes.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and proactivity</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to work independently and take the necessary initiatives.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and management of priorities</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to manage several critical incidents simultaneously.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : quality of diagnosis, documentation and respect for procedures.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : effective intervention on high-impact incidents.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ease in writing and in relating to technical teams and clients.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : collaboration with L1, L2, L3 teams, maintenance staff and partners.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pedagogy</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : transmission of knowledge and support for employees.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical leadership</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to coordinate actions and direct investigations during major incidents.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : French and professional English.</font></font></li></ul>
<h2 class="h5">Job description</h2>
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<span> <span><span>Requisition ID</span></span> <span><span>37168</span></span> <br> <span><span>Office Country</span></span> <span><span>Tunisia</span></span> <br> <span><span>Office City</span></span> <span><span>Tunis</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations</span></span> <br> <span><span>Full-Time/Part-Time</span></span> <span><span>Full Time</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>01/11/2026 </span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>The Analyst is based in the EBRD’s resident office in Tunis, Tunisia and is dedicated to working in the sustainable infrastructure sector in the EBRD’s (SI MEA) team, which delivers the Bank's mandate in the energy and infrastructure sectors in Tunisia. In energy, the team is responsible for debt and equity investments predominantly in renewable power generation projects as well as energy storage, transmission, and distribution projects. The team plays a key role in advancing policy dialogue to promote green, competitive, and liberalised energy markets, with a particular focus on the development of regulatory frameworks to support increased penetration of renewable energy. In infrastructure, the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. </span></p><br> <p><span>The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Energy, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring.</span></p><br> <p><span>The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers.</span></p><br> <p><span>The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks:</span></p><br> <ul> <li><span>Supporting the implementation and monitoring of existing projects in Tunisia including the energy and infrastructure public sector portfolio;</span></li> <li><span>Maintain the relationship with clients and key stakeholders in the sector in Tunisia, including the authorities, private operators, and other international organisations;</span></li> <li><span>Coordinate technical cooperation assignments with the authorities; and</span></li> <li><span>Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects</span></li> </ul> <p><span><span><strong>Accountabilities & Responsibilities</strong></span></span></p><br> <p><span>Under the guidance of the operation leader or a more senior banker:</span></p><br> <p><span><strong> 1. Structuring and Execution</strong></span></p><br> <ul> <li><span>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</span></li> <li><span>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</span></li> <li><span>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</span></li> <li><span>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank</span></li> </ul> <p><span><strong> 2. Portfolio Monitoring, Value Creation and Reporting</strong></span></p><br> <ul> <li><span>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</span></li> <li><span>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</span></li> <li><span> As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives</span></li> </ul> <p><span>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</span></p><br> <p><span><strong>Qualifications & Skills / Experience & Knowledge</strong></span></p><br> <p><span><strong>Qualifications and Skills:</strong></span></p><br> <ul> <li><span>Bachelor’s degree. Master’s degree preferred or equivalent experience in the areas of expertise</span></li> <li><span>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable</span></li> <li><span>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models</span></li> <li><span>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis</span></li> <li><span>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules</span></li> <li><span>Good understanding of relevant systems and processes</span></li> <li><span>Ability to work effectively as a team member and to deadlines and under time pressure</span></li> <li><span>Good written and oral communication skills in English and French</span></li> <li><span>Good command over Arabic is an advantage</span></li> </ul> <p><span><strong>Experience & Knowledge:</strong></span></p><br> <ul> <li><span>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards</span></li> <li><span>Good understanding of infrastructure and in particular the energy sector including renewable energy and sector dynamics and trends in Tunisia</span></li> <li><span>Recent experience working and current location in Tunisia is preferred</span></li> <li><span>Experience in project finance and / or climate finance is an advantage</span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>
<p>The Marketing Assistant will be responsible for the organization and tracking of mail order marketing campaigns, present and future, for Customers and Prospects for the North America team including the United States and Canadian markets. S/he will report directly to Marketing Assistant Supervisor. The Marketing Assistant must be highly organized, enthusiastic, motivated, and able to work independently with instruction in a fast-paced environment. S/he must be detail-oriented, able to multi-task, and works well under pressure and strict deadlines. S/he must be able to think creatively as well as analytically in order to keep up with the day to day demands of the job. Primary responsibilities We are looking for a talent that is always looking for the best solution to do things better and faster. All operational/ routine tasks such as : Use of Microsoft Info Path to set up Mailing Campaigns for Customers and Prospects Art Requests / Art proofing Validation of customer data Product set up/update Inventory/art orders Sales analysis builds and updates Web order page proofing Miscellaneous presentations / reports Ongoing upkeep and tracking of present and future mailing campaigns for Customer & Prospects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 year experience in a similar position is a plus.</li><li>Marketing graduate or equivalent.</li><li>2 years administration experience in a fast-paced environment.</li><li>Excellent proof-reading skills.</li><li>Good MS Office skills, particularly Excel skills.</li><li>Excellent administration skills with high attention to details.</li><li>High level of communication skills both Verbal & Written.</li><li>Excellent organizational skills and ability to prioritize work.</li><li>Ability to work in tight deadlines & multi-task effectively.</li><li>Fluent English</li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.</strong></p><br><p><u>Candidates may live in the following cities:</u></p><br><ul><li>Nashville, TN</li></ul><p>The Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is available to address HCP questions about patient access. The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the AbbVie products. The FRM provides expertise on coverage and common access and reimbursement challenges affecting AbbVie products. The FRM responsibilities include educating on the access and reimbursement support tools available from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Educate HCPs on patient support programs, including access and reimbursement support tools and services</li><li>Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution</li><li>Educate on resources available to address access issues</li><li>Provide local expertise regarding national/regional payor policies to educate providers on payer issues, coding changes, and appropriate claims submission processes</li><li>Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility</li><li>Report back payer trends related for approved products to Patient Services and MHC account management teams </li><li>Establish and maintain relationships with appropriate providers within territory</li><li>Remain current on key managed care, reimbursement, and policy activities</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>3+ years of experience in specific therapeutic area with experience in Managed Health Care, Payer Account Management, and/or Access and Reimbursement and excellent territory and account management skills.</li><li>Extensive experience educating others on payer processes, requirement for coverage, and other access related situations for specialty medicines.</li><li>Strong track record of leadership within current role. Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care.</li><li>Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics.</li><li>Strong understanding of drug acquisition and dispensing in the specific therapeutic area space (Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)</li><li>Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services.</li><li>Strong understanding of access and reimbursement support service centers and how to effectively interact in a compliant fashion.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<span> What you’ll do </span><p>As a Commercial Intern, you will gain hands-on experience working with multiple customers, categories and brands. You will contribute to both individual and group projects, culminating in presentations to senior leadership at the end of the summer. You will own a strategic, customer-oriented project from start to finish, developing key skills in sales, analytics, and cross-functional collaboration. </p><br> <ul> <li>Collaborate with experienced sales professionals to develop customer-facing selling materials and presentations. </li> <li>Support the sales team with data analysis and insights reporting to inform strategic decisions. </li> <li>Apply analytical skills to uncover selling opportunities and contribute to revenue growth. </li> <li>Participate in both individual and group projects, presenting findings and recommendations to leadership. </li> <li>Gain exposure to a variety of brands and categories, enhancing your understanding of customer dynamics. </li> <li>Own and drive a strategic project from concept to completion </li> </ul>
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<span> What makes you a good fit </span> <ul> <li>An undergraduate student graduating in 2027 or 2028 pursuing a degree in Business, Marketing, Strategy, or Communications</li> <li>Analytical Thinking & Data Interpretation: Ability to analyze large datasets, extract insights, and present findings clearly</li> <li>Proficiency in Excel and PowerPoint; experience with PowerBI is a plus </li> <li>Communication & Collaboration: Comfortable working across teams and communicating with stakeholders of all levels</li> <li>Detail-Oriented & Organized: Skilled at managing multiple tasks accurately in a fast-paced environment </li> <li>Adaptability & Learning Agility: Eager to take on new challenges and learn new systems </li> </ul> <span> Some perks of joining Henkel as an intern </span> <ul> <li><span> Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide. </span></li> <li><span>Countless learning opportunities available through Henkel’s online learning platform with over 9,000 professional courses. <br></span></li> <li><span> Networking events with Henkel business leaders, experts and sustainability ambassadors. <br></span></li> <li><span> Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals. <br></span></li> <li><span> In-person and virtual social events to connect with other Henkel interns across the country. <br></span></li> </ul> <p><span> <strong>Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. </strong></span></p><br> <span> Additional information </span> <ul> <li>This internship is NOT eligible for a housing stipend or relocation support. </li> <li>This internship has a duration of May 24th – August 13th </li> <li>Recruitment for our 2027 internships starts in September 2026 and runs through early March 2027 or until all our positions are filled </li> <li>If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team. </li> <li>If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed. </li> </ul> <p><span> The salary for this role is $22 – $27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. </span></p><br> <p><span> Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. </span></p><br>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding: </strong>Nashville, TN and surrounding areas, extending west to Jackson, east to Cookeville, and north into Western Kentucky, including Bowling Green and Paducah. The territory extends south to Spring Hill, TN.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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