Jobs For Women in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br>Supports physical security of company facilities, property and operations. Executes procedures and processes to provide protection for personnel and company property and meet required codes and regulations. Prevents access of unauthorized individuals to company sites or spaces and unauthorized removal or damage of company property. Maintains and updates visitor logs and completes incident reports. Operates camera and computer equipment to produce, activate and deactivate access to sites or spaces in accordance with established guidelines and directions. Monitors entrances and exits of buildings and/or performs walk-throughs of company property. Intervenes in case of robbery, vandalism and other risks to company personnel or installations. Coordinates activities with local police and emergency agencies as appropriate. Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks. Has little judgement and decision making under close supervision. Typically less than 1 year of experience.<br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br>Supports physical security of company facilities, property and operations. Executes procedures and processes to provide protection for personnel and company property and meet required codes and regulations. Prevents access of unauthorized individuals to company sites or spaces and unauthorized removal or damage of company property. Maintains and updates visitor logs and completes incident reports. Operates camera and computer equipment to produce, activate and deactivate access to sites or spaces in accordance with established guidelines and directions. Monitors entrances and exits of buildings and/or performs walk-throughs of company property. Intervenes in case of robbery, vandalism and other risks to company personnel or installations. Coordinates activities with local police and emergency agencies as appropriate. Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks. Has little judgement and decision making under close supervision. Typically less than 1 year of experience.<br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge&nbsp;<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><br><p>Functional accountability for shift-on-shift level</p><br><p>- Adheres to and complies with all current relevant legal and internal defined standards as well as safety and environmental regulations<br></p><br><p>- Every employee is obliged, in the context of her or his responsibilities and duties, to report risks and opportunities to their direct superior or any responsible leadership person<br></p><br><p>- Ensures and contributes to the customer satisfaction<br></p><br><p>- Ensures and contributes to LEONI financial targets and results.<br></p><br><p>- Complies with deadlines<br></p><br><p>- Fulfills the quality requirements<br></p><br><p>- Complies with the OPEX Standards in accordance with OPEX Manual in the respective area of responsibility (only valid for WSD staff)<br></p><br><p>- Uses efficiently any kind of materials and resources of the company.<br></p><br><p>- Keeps order and cleanliness</p><br><br><br>Qualifications and Experience<p>Level of Education: University degree<br></p><br><p>Experience: A minimum of 3 years' experience, ideally with leadership background<br></p><br><p>Language: French &amp; English&nbsp;<br></p><br><p>IT: Microsoft Office<br></p><br><p>Social competences: Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;</strong>&nbsp;<br> The Volunteer Services Centre (VSC), part of UNV’s Management Services, supports a growing global portfolio of over 15,000 UN Volunteers (2025), delivering timely and high-quality services across the full volunteer lifecycle. This includes recruitment, pre-assignment processing, contract administration, payroll, separation, and evacuation support for UN Volunteers serving with UN agencies, funds, programmes, and missions. With a presence in 13 locations worldwide, VSC ensures consistent and compliant service delivery across diverse operational contexts.</p><br> <p>Under the guidance and supervision of the Operations Associate/Team Leader (G7) for the duty station, the Operations Associate supports the delivery of end-to-end volunteer lifecycle services within the VSC. The role contributes to timely onboarding, contract administration, and accurate management of benefits &amp; entitlements, and lifecycle events.</p><br> <p>The incumbent ensures the integrity, transparency, and accuracy of service delivery in line with the UN Volunteers Conditions of Service (COS), policies, and procedures, while maintaining high-quality outputs and consistency across multiple countries and stakeholders.</p><br> <p>VSC collaborates closely with the Volunteer Solutions Section (VSS), headquarter units, Regional Offices, Field Units, the UNDP Global Shared Services Centre, and other UN partners to deliver coordinated services. The Operations Associate advises stakeholders on policies and procedures, promotes a collaborative and client-focused approach, and supports the timely implementation of the VSC work plan.</p><br> <p><strong>Scope of Work&nbsp;</strong><br> The Operations Associate supports the delivery of end-to-end UN Volunteer lifecycle services, ensuring timely, accurate, and compliant execution of operational processes from onboarding through separation across multiple countries and stakeholders.</p><br> <p><strong>3.1 Provision of Volunteer Lifecycle Services</strong></p><br> <ul> <li>Facilitae processing of assignments from offer issuance through entry on duty and separation, including offer and/or contract generation and management, benefits &amp; entitlements, life events, separations, verification of documentation and required clearances.</li> <li>Review, validate and follow up on pre-assignment requirements, including PII updates, mandatory courses, beneficiary information, banking details, medical clearance, etc.&nbsp;</li> <li>Administer volunteer contracts and manage lifecycle processes, including benefits, entitlements, claims, and life events in line with the UNV Conditions of Service.</li> <li>Handle complex and sensitive cases, including medical and security evacuations, contract amendments, resignations, terminations, and recovery of overpayments, ensuring confidentiality and compliance.</li> <li>Administer and certify processing of benefits in full compliance with applicable provisions of the UN COS.</li> </ul> <p><strong>3.2 Data Management and Compliance</strong></p><br> <ul> <li>Review validate, and record supporting documentation and transactions in corporate systems to ensure accuracy for payroll processing, reporting, and audit purposes.</li> <li>Support payroll-related administration by reviewing payment requests, ensuring completeness and alignment with the COS, following up on HR data corrections, and coordinating on payroll and banking exceptions, including returned or rejected payments where applicable.</li> <li>Maintain accurate and up-to-date records and case history in relevant systems, ensuring full traceability and proper documentation of all actions.</li> <li>Ensure all activities are compliant with applicable policies, procedures, and internal control frameworks.</li> </ul> <p><strong>3.4 Coordination and Client Service Delivery</strong>&nbsp;</p><br> <ul> <li>Liaise with Regional Offices, Field Units, UN entities, and internal teams to coordinate service delivery and resolve operational queries and ensure consistent application of policies and procedures.</li> <li>Provide guidance to stakeholders, including UN Volunteers, on lifecycle processes, documentation requirements and service-related matters, and ensure timely follow-up on pending actions and exceptional case.</li> <li>Support handling, follow=up, and escalation of operational queries and cases in line with established workflows, ensuring appropriate communication and resolution.</li> </ul> <p><strong>3.5 Monitoring, Issue Resolution and Risk Management&nbsp;</strong></p><br> <ul> <li>Monitor the progress of lifecycle cases and service transactions across deployment, contract administration, payroll and separation.&nbsp;</li> <li>Identify risks, delays, or inconsistencies and escalate issues as appropriate.</li> <li>Support timely resolution of operational issues, coordinating with relevant teams and service providers where required.</li> </ul> <p><strong>3.6 Knowledge Management</strong>&nbsp;</p><br> <ul> <li>Contribute to the review and continuous improvement of workflows, standard operating procedures and templates by identifying bottlebecks and operational gaps.</li> <li>Provide inputs for preparation of knowledge articles, frequently asked questions (FAQ) and best practices. Support knowledge sharing through development of training materials, guidance notes, and lessons learned.</li> <li>Participate in knowledge networks and communities of practice.</li> </ul> <p><strong>3.7</strong> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><br> <p><strong>4.&nbsp;&nbsp;&nbsp;&nbsp;Institutional Arrangement</strong><br> The Operations Associate will report to the Operations Associate/Team Leader (G7) for the location under the substantive guidance of the P3 Operations Specialist and overall leadership of Deputy Chief, Volunteer Services Centre (VSC).&nbsp;</p><br> <p><strong>Competencies</strong></p><br> <strong>CORE</strong> <br> <p>Achieve Results&nbsp;</p><br> <ul> <li>Plans and monitors own work, pays attention to details, delivers quality work by deadline</li> </ul> <p>Think Innovatively: &nbsp;</p><br> <ul> <li>Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp;</li> </ul> <p>Learn Continuously:&nbsp;</p><br> <ul> <li>Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</li> </ul> <p>Adapt with Agility: &nbsp;</p><br> <ul> <li>Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp;</li> </ul> <p>Act with Determination: &nbsp;</p><br> <ul> <li>Shows drive and motivation, able to deliver calmly in face of adversity, confident</li> </ul> <p>Engage and Partner:&nbsp;</p><br> <ul> <li>Demonstrates compassion/understanding towards others, forms positive relationships</li> </ul> <p>Enable Diversity and Inclusion:&nbsp;</p><br> <ul> <li>Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;</li> </ul> <p><strong>Cross-Functional &amp; Technical competencies:</strong></p><br> <p>Managing Compensation and Benefits</p><br> <ul> <li>Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles.</li> <li>Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments.&nbsp;</li> </ul> <p>Payroll management: &nbsp;</p><br> <ul> <li>Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll and manage payroll reports.</li> </ul> <p>Customer Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy.</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <p>Operations management</p><br> <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.&nbsp;</li> <li>Knowledge of relevant concepts and mechanisms.</li> </ul> <p>Digital Awareness and Literacy</p><br> <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.</li> </ul> <p><br> Communication&nbsp;&nbsp;</p><br> <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.<br> &nbsp;</li> </ul> <p>Knowledge Generation</p><br> <ul> <li>Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need.</li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Secondary Education with at least six (6) years relevant work experience, or Bachelors’ degree in Human Resources, Business or Public Administration, with relevant work experience of at least three (3) years will be given due consideration.&nbsp;</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Minimum Minimum 3-6 years of experience in client services provision, is required at the national or international level, including some experience in the area of HR transactions, recruitments, benefits and entitlements administration</li> </ul> <p>Required Skills</p><br> <ul> <li>Advance user of MS Office packages (MS Word, Excel etc.).&nbsp;</li> <li>Experience in handling of web-based management systems.</li> <li>Proficiency in using collaboration tools, as well as familiarity with digital platforms and new technologies.&nbsp;<br> &nbsp;</li> </ul> <p>Desired skills&nbsp;</p><br> <ul> <li>Demonstrated knowledge of integrated HR management systems. &nbsp;&nbsp;</li> <li>Experience working in web-based management/CRM systems.&nbsp;</li> <li>Experience in an international or non-profit context would be an asset.</li> <li>Experience working with volunteers would be an asset.</li> </ul> <p><strong>Languages:</strong></p><br> <ul> <li>Fluency in English, French and Arabic is required.</li> </ul> <p><strong>Professional Certificates:</strong></p><br> <ul> <li>HR certification desirable although not required.</li> </ul> <p><strong>Disclaimer:</strong></p><br> <ul> <li>Only short-listed applicants will be contacted.</li> <li>The successful candidate will hold a UNDP NPSA contract.</li> <li>This vacancy announcement is open to Tier 1, and 2 candidates.</li> <li>Open to nationals of Tunisia ONLY</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> &nbsp;#LI-DNI&nbsp;<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contexte</strong></p><br> <p>Le Programme des Nations Unies pour le développement (PNUD) en Tunisie accompagne la Cour des comptes dans la mise en œuvre de son plan stratégique 2022-2026. La Cour des comptes est une institution constitutionnelle clé, qui joue un rôle essentiel dans l'audit et la surveillance des finances publiques. Depuis l'indépendance de la Tunisie, la Cour a considérablement élargi ses fonctions, notamment en matière de contrôle des finances publiques, de surveillance du financement des partis politiques et d'évaluation des politiques publiques.</p><br> <p>Pour répondre à ces nouvelles exigences, la Cour des comptes est en pleine transformation, d'une institution d'audit classique à une véritable juridiction financière. Cette transition nécessite une modernisation de son cadre institutionnel, de ses méthodes de gestion, ainsi qu'une meilleure interaction avec le public et les autres institutions. La mise en œuvre du troisième plan stratégique de la Cour est au cœur de cette transformation, visant à renforcer sa gouvernance interne, à améliorer son indépendance administrative et financière, et à moderniser ses méthodes de travail.</p><br> <p>Le projet, financé par la Délégation de l’Union Européenne en Tunisie, a pour objectif d'accompagner la Cour des comptes sur une période de trois ans dans la mise en œuvre de ce plan stratégique. Il se concentre sur le renforcement des capacités institutionnelles, l'amélioration de l'évaluation des politiques publiques, le renforcement de la communication avec les parties prenantes, et l'introduction d'outils numériques pour garantir la transparence, la redevabilité et l'efficacité. L'objectif ultime est de renforcer la transparence et la redevabilité, pour une plus grande confiance des citoyens.</p><br> <p>Dans ce cadre, le PNUD recrute un.e Analyste de projet pour appuyer la gestion de projet.&nbsp;</p><br> <p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Devoirs et responsabilités</strong></p><br> <p>Sous la supervision directe du Conseiller(ère) Technique Principal.e (CTP) en sa capacité de chef(fe) de projet, l’Analyste de Projet intervient dans (i) la planification des ressources du projet, la coordination et la mise en œuvre efficace du projet, (ii) les activités de suivi du progrès et de rapportage sur la mise en œuvre du projet et (iii) la facilitation de la gestion, du renforcement et du partage des connaissances.</p><br> <p><strong>1- Appuyer la planification, la coordination et la mise en œuvre efficace du projet</strong></p><br> <ul> <li>Appuyer le/la CTP dans l’élaboration des plans de travail incluant les allocations budgétaires nécessaires, en ligne avec le document de projet et conformément aux politiques et procédures relatives aux programmes et aux opérations (POPP) du PNUD en matière de gestion de programme et de projet.</li> <li>Contribuer aux processus de planification trimestrielles et annuelles des activités du projet.</li> <li>Soutenir le/la CTP dans la coordination et la gestion des activités quotidiennes du projet, tout en identifiant les problèmes potentiels, afin de mettre en oeuvre des mesures correctives.</li> <li>Assurer la gestion et le suivi budgétaire trimestriel, annuel et pluriannuels du projet en veillant à ce que les ressources financières soient allouées et utilisées d’une manière au aux plans de travail, au budget et aux procédures en vigueur.</li> <li>Préparer un calendrier clair de suivi des obligations du projet et veiller au suivi des différents échéances relatives aux contrats et missions engagés.</li> <li>Contribuer à l’élaboration des termes de références et notes conceptuelles nécessaires à la mise en œuvre des activités.</li> <li>Contribuer à l’organisation des ateliers et missions de terrain prévues, et tout autre activité définie dans le projet.</li> <li>Assurer et faciliter la coordination des opérations entre l’équipe du projet d’une part et les unités Ressources Humaines, Achats et Finances du bureau PNUD Tunisie d’une autre part.</li> </ul> <p><strong>2- Appuyer les activités de suivi du progrès et de rapportage de la mise en œuvre du projet</strong></p><br> <ul> <li>Préparer les rapports financiers requis pour accompagner l’exécution des plans de travail et les rapports trimestriels et annuels du projet.</li> <li>Etablir un calendrier de reporting pour faciliter le suivi et l'évaluation du plan de travail approuvé.</li> <li>Soutenir le/la CTP dans la préparation des rapports, internes et externes, de progrès et l’état d’avancement des activités, des produits et des résultats conformément aux règles et procédures du PNUD.</li> <li>Soutenir le/la CTP dans le suivi, l’identification et l’actualisation de la matrice des risques liées à la mise en œuvre du projet.</li> <li>Identifier les changements dans l'environnement externe du projet et aviser le/la CTP sur les solutions/actions nécessaires.</li> </ul> <p><strong>3- Faciliter la gestion, le renforcement et le partage des connaissances</strong></p><br> <ul> <li>Documenter et appuyer la diffusion des leçons apprises et des meilleures pratiques tirées de la mise en œuvre du projet.</li> <li>Maintenir dans les espaces dédiés la documentation du projet, y compris les plans de travail du projet, les procès-verbaux des réunions et les rapports d'avancement ainsi que toute autre exigence en matière d’archivage, conformément à la politique du bureau en vigueur.</li> <li>Renforcer la production de connaissances à travers les activités du projet.</li> <li>Soutenir la mise en place de plateformes de connaissances pour le projet, faciliter les mécanismes innovants de diffusion des connaissances issues du projet, et développer des ressources et des produits de connaissances à partager avec les partenaires du projet de sorte à soutenir l'engagement du PNUD.</li> </ul> <p>Le/la titulaire sera amené(e) à exécuter d'autres tâches relevant de son profil fonctionnel et jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.</p><br> <p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Dispositions institutionnelles</strong></p><br> <p>L’Analyste de Projet agira sous la supervision directe du CTP, sous la coordination programmatique et opérationnelle du Cluster Gouvernance démocratique, et en collaboration étroite avec l’équipe des Opérations du bureau de pays.</p><br> <p><strong>4. Compétences&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Obtenir des résultats :</strong> NIVEAU 1 : Planifier et surveiller son propre travail, prêter attention aux détails, livrer un travail de qualité dans les délais impartis <br> <strong>Penser de manière innovante :</strong> NIVEAU 1 : Ouvert aux idées créatives/risques connus, résolveur de problèmes pragmatique, apporte des améliorations&nbsp; <br> <strong>Apprenez continuellement:</strong> NIVEAU 1 : Ouvert d’esprit et curieux, partage ses connaissances, apprend de ses erreurs, demande du feedback <br> <strong>S’adapter avec agilité :</strong> NIVEAU 1 : S’adapte au changement, gère de manière constructive l’ambiguïté et l’incertitude, fait preuve de souplesse&nbsp; <br> <strong>Agissez avec détermination :&nbsp;</strong> NIVEAU 1: Fait preuve de dynamisme et de motivation, capable de livrer calmement face à l’adversité, confiant <br> <strong>S’engager et s’associer :</strong> NIVEAU 1 : Faire preuve de compassion et de compréhension envers les autres, établir des relations positives <br> <strong>Favoriser la diversité et l’inclusion :</strong> NIVEAU 1 : Apprécier/respecter les différences, être conscient des préjugés inconscients, faire face à la discrimination&nbsp; <br> <p><i><strong>Compétences transversales et techniques&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Direction &amp; Strategy</strong> System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><strong>Business Development</strong></i> Knowledge Facilitation <ul> <li>Ability to animate individuals and communities of contributors to participate and share, particularly externally</li> </ul> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul> <br> <i><strong>Business Management</strong></i> Partnerships Management <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience&nbsp;</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <i><strong>Business Management</strong></i> Monitoring <ul> <li>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results</li> </ul> <br> <strong>Technical - Finance</strong> Budget management&nbsp; Ability to support budgetary aspects of work planning process, drawing and management of team budgets&nbsp; <br> <p><strong>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualifications minimales</strong></p><br> <strong>Exigences minimales en matière d’éducation</strong> <p>Diplôme universitaire du niveau superieur &nbsp;(Master ou equivalent) dans le domaine de sciences de gestion, finance, administration des affaires ou tout autre domaine connexe est requis ou&nbsp;</p><br> <p>Un diplôme universitaire de premier cycle (Licence) complété par deux années supplémentaires d’expérience pertinente sera dûment pris en considération à la place du diplôme universitaire supérieur.</p><br> <br> <strong>Minimum d’années d’expérience professionnelle pertinente&nbsp;</strong> Les candidats titulaires d'un master (ou équivalent) dans un domaine d'études pertinent ne sont pas tenus d'avoir une expérience professionnelle. Les candidats titulaires d'une licence (ou d'un diplôme équivalent) doivent justifier d'au moins deux (2) années d'expérience professionnelle pertinente au niveau national ou international dans le domaine de gestion et/ou de suivi de projet <br> <strong>Compétences requises&nbsp;</strong> <p>Expérience dans l’utilisation d’ordinateurs, de logiciels bureautiques (MS Word, Excel, etc.) et de systèmes de gestion basés sur le Web, et connaissance avancée des tableurs et des logiciels de bases de données.&nbsp;</p><br> <p>Connaissance et expérience&nbsp;en tant que chargé.e de projet ou position similaire&nbsp;;</p><br> <br> <strong>Aptitudes souhaitées en plus des compétences abordées dans la section Compétences</strong> <p>Expertise prouvée en gestion de projet au sein d’une organisation internationale, d’une ONG nationale ou internationale, ou dans le secteur privé.</p><br> <p>Expertise prouvée en matière de&nbsp;</p><br> <br> <strong>Langue(s) requise(s)&nbsp;</strong> <p>Excellente maîtrise, orale et écrite, de l’arabe et du français.</p><br> <p>Une bonne maîtrise de l’anglais est souhaitable</p><br> <br> <strong>Certificats professionels</strong> NA <br> <p><strong>6- Travel:</strong></p><br> <p>Être disposé à se rendre régulièrement sur les sites des projets du PNUD et de ses partenaires.</p><br> <ol> <li><strong>Documents exigés:</strong></li> <li>CV personnel ou P11, indiquant tous les postes occupés précédemment et leurs principales fonctions sous-jacentes, leur durée (mois/année), les qualifications, ainsi que les coordonnées (courriel et numéro de téléphone) du candidat, et au moins trois (3) références professionnelles les plus récentes de superviseurs antérieurs.&nbsp;Les références peuvent également être des pairs. <ol> <li>Une lettre de motivation (longueur maximale : 1 page) indiquant pourquoi le candidat considère qu'il est apte à occuper le poste.</li> <li>Les gestionnaires peuvent demander (de manière ad hoc) tout autre document permettant d'évaluer au préalable la pertinence de l'expérience du candidat, tel que des rapports, des présentations, des publications, des campagnes ou d'autres documents.</li> </ol></li> </ol> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <p><strong>Data Privacy</strong></p><br> <p>Please click here&nbsp;to view UNDP Data Privacy Statement</p><br><br><br> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and/or participate in problem-solving groups. Participate in QRQC routines. Address and track product and process non-conformities in the workshop. Monitor compliance with customer, normative, and regulatory requirements within their scope. Follow up on action plans resulting from problem resolutions. Establish and/or update control instructions and record sheets. Stop any production operation that poses a risk to product quality. Conduct internal audits. Lead and/or participate in risk analyses. Ensure staff qualifications. Lead and/or participate in process qualification. Propose improvements within the scope of their workshop. Monitor key performance indicators.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism, critical thinking, responsiveness, solution-oriented, disciplined, active listening, good communication</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p><br></p><p>La mission de l’UNOPS est d’aider les personnes dans le besoin en renforçant les capacités des Nations Unies, des gouvernements et d’autres partenaires à fournir des services d’infrastructure, de passation de marchés et de gestion de projets de manière durable et efficace.</p><p><br></p><p>À travers ces trois principaux domaines d’expertise, l’organisation fournit à ses partenaires des services transactionnels, consultatifs et de mise en œuvre pour des projets allant de la construction d’écoles et d’hôpitaux à l’acquisition de biens et de services, ainsi qu’à la formation de travailleurs locaux.</p><p><br></p><p>L’UNOPS travaille en étroite collaboration avec les gouvernements et les communautés afin de garantir la durabilité économique, sociale et environnementale des projets qu’elle soutient, avec un accent particulier sur le renforcement des capacités nationales.</p><p><br></p><p>L’UNOPS intervient dans certains des environnements les plus complexes au monde. Sa vision est de promouvoir des pratiques de mise en œuvre durables dans les domaines du développement, de l’aide humanitaire et de la consolidation de la paix, tout en répondant de manière constante, voire en dépassant, les attentes de ses partenaires.</p><p><br></p><p>Avec plus de 7 000 collaborateurs répartis dans plus de 80 pays, l’UNOPS met à la disposition de ses partenaires l’expertise logistique, technique et managériale nécessaire, partout où elle est requise. Sa structure flexible et sa présence mondiale permettent à l’organisation de répondre rapidement aux besoins de ses partenaires tout en réalisant des économies d’échelle.</p><p><br></p><p>Le Bureau régional de l’UNOPS pour l’Afrique du Nord couvre la Tunisie, le Maroc, la Libye, l’Algérie et l’Égypte, ainsi que Madagascar, les Comores, les Seychelles et Maurice, avec des projets actifs dans les six premiers pays.</p><p><br></p><p>Nous soutenons les transformations sociales et économiques en cours dans ces pays. Notre portefeuille de projets comprend notamment :</p><p><br></p><p>Les infrastructures physiques et les marchés publics dans les secteurs de la sécurité, de la justice, de la santé, de l’éducation, de l’agriculture et de la gestion des déchets.</p><p>La création d’emplois à travers le soutien à l’entrepreneuriat et à l’accès au marché du travail.</p><p>La promotion de l’engagement de la société civile.</p><p>Des projets transactionnels, tels que la fourniture de services administratifs et de ressources humaines à d’autres agences des Nations Unies et ONG.</p><p>Context</p><p>L’Assistant.e aux Ressources Humaines apportera un appui aux fonctions opérationnelles et de conformité en matière de ressources humaines au sein de l’unité RH de l’UNOPS.</p><p>Dans ce cadre, il/elle contribuera à la mise en œuvre et au respect des procédures RH, en assurant un soutien efficace aux activités quotidiennes de l’unité.</p><p>Task description</p><p>L'assistant.e aux ressources humaines effectue les tâches qui lui sont confiées au sein du large éventail de services RH offerts au personnel administratif. Il/Elle sera sous la supervision du HR Analyst.</p><p><br></p><p>• Suivi dossiers administratifs des staffs internationaux</p><p>• Appui aux recrutements (Appui à la publication postes, préparation test écrit, appui aux interview, appui préparation file CRP, lettres de regret..)</p><p>• Suivi du plan de recrutement</p><p>• Aider a répondre aux requêtes des clients</p><p>• Appui à la formation et à la gestion de carrière</p><p>• Appui à la gestion des absences</p><p>• Autres tâches</p><p><br></p><p><b>Accessibility measures in place</b></p><p><b>Main entrance</b></p><p><b>The main entrance (or an alternative entrance) of the building is wheelchair accessible (e.g. ramps, handrails, elevators, etc. are available)</b></p><p><b>Office spaces</b></p><p><b>At least one office/work station, one conference room and one bathroom are wheelchair accessible (please confirm that doors, routes and corridors that lead to these spaces are wide enough for wheelchair use)</b></p><p><b>Office equipment</b></p><p><b>Tables, printers and other office equipment are accessible by a person using a wheelchair.</b></p><p><b>Security &amp; emergency</b></p><p><b>The security and emergency protocol take into account persons with disabilities (e.g. evacuation chair is available, etc.)</b></p><p><b>Facilities signposted</b></p><p><b>All accessible facilities are marked with symbols or signs</b></p><p><b>Transportation adapted</b></p><p><b>Accessible transportation to commute to/from the office is available (e.g. public transportation, and/or official vehicle that is accessible for wheelchair users, etc.)</b></p><p><b>Alternative printers</b></p><p><b>Alternative printing can be provided (e.g. large-printing and/or braille printing)</b></p><p><b>Assistive technology</b></p><p><b>Assistive technology can be provided upon request (e.g. braille note-taker, printers, screen-reader software, etc.)</b></p><p><b>IT accessibility</b></p><p><b>IT systems and tools are accessible (e.g. website, intranet, etc.)</b></p><p><b>Hearing cues</b></p><p><b>The emergency warning system has hearing cues</b></p><p><b>Captioning</b></p><p><b>Captioning services can be provided upon request (e.g. on-site or remote CART services, close-captioning for video</b></p><p><b>Visual cues</b></p><p><b>The emergency warning system has visual cues</b></p><p><b>Additional accessibility info</b></p><p><br></p><p><b>In our new office premises, several accessibility considerations have been taken into account to facilitate access and create a more inclusive working environment for persons with disabilities. These measures are part of an ongoing improvement process, and we continue to assess and enhance accessibility features and reasonable accommodation arrangements to better meet the needs of all personnel and visitors.</b></p><p><br></p><p>Deadline is on 07 September 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Eligibility criteria</p><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Donor priorities</p><p>.</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p>Additional eligibility criteria</p><p>.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>Arabic, Level: Working knowledge, Desirable</p><p>French, Level: Fluent, Required</p><p>English, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in en ressources humaines, sciences du travail , droit social ou tous autres domaines liés.</p><p>Competencies and values</p><p>Intégrité</p><p>Respect de la diversité</p><p>Assiduité et professionnalisme</p><p>Responsabilité</p><p>Planification et organisation</p><p>Communication et travail d’équipe</p><p>Adaptabilité et flexibilité</p><p>Créativité et innovation</p><p>Autonomie et gestion de soi</p><p>Skills and experience</p><p>Expérience requise :</p><p><br></p><p>De un (01) mois à un (01) an d’expérience professionnelle pertinente dans le domaine des ressources humaines, notamment en administration du personnel, recrutement, conformité RH et appui aux opérations RH</p><p>Autres connaissances techniques souhaitées / obligatoires :</p><p><br></p><p>Bonnes compétences orales et écrites, avec des capacités confirmées en rédaction, formulation et élaboration de rapports.</p><p>Précision et professionnalisme dans la production et la révision de documents.</p><p>Solides compétences interpersonnelles, sensibilité culturelle et sociale, et capacité à travailler de manière inclusive et collaborative avec divers partenaires (membres des communautés locales, organisations religieuses et de jeunesse, autorités à différents niveaux).</p><p>Connaissance des outils et approches de la communication pour le développement.</p><p>Capacité à travailler et à s’adapter de manière professionnelle et efficace dans un environnement exigeant.</p><p>Aptitude à travailler efficacement au sein d’une équipe multiculturelle composée de personnel national et international.</p><p>Bonne maîtrise des outils informatiques, notamment MS Office (Excel, Word, etc.), ainsi que des outils de messagerie électronique et d’Internet. Connaissance de la gestion de bases de données et des équipements bureautiques.</p><p>Autonomie et capacité à travailler avec un minimum de supervision, tout en respectant des délais serrés.</p><p>Bonne conscience des questions de sécurité.</p><p>Intérêt marqué pour le volontariat comme levier de développement durable, ainsi que pour le système des Nations Unies.</p><p><br></p></div>

<p>The Local Security Assistant will assist in the overall implementation and coordination of security and administrative related services and tasks, to ensure the high quality and accuracy of work within the Security Unit. The Local Security Assistant promotes a client, quality, and results-oriented approach while performing crucial operations functions. Additionally, the incumbent will also continue to play a major role in the implementation of recommendations stemming from the audit of the IOM Safety &amp; Security function. The Local Security Assistant works in close collaboration with the other Local Security Assistants within the mission and with the Head of RMU. He/she keeps professional work relation with other UN agencies staff to exchange information and ensure consistent service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School degree with four years of relevant security professional experience, or Bachelor's degree in Business Management, International Relations, or other relevant field from an accredited academic institution with minimum of two years of experience in security, law enforcement, military or police context. Added advantage if previous experience in UN/IOM Missions, International Peacekeeping, or International Emergency Missions. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in organization and operational execution of security management systems private sector or otherwise is an added advantage.</li><li>Previous experience in dealing with law enforcement agencies</li><li>Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.</li><li>Ability to work under pressure with minimum supervision.</li><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in Arabic, French, and English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul>

<p><b>Job Description</b></p><p>Pilot and Participate in problem-solving groups. Participate in QRQC routines. Process and follow up on non-conformities related to products and processes in the workshop. Monitor compliance with customer, normative, and regulatory requirements within its scope. Follow up on action plans resulting from problem-solving. Establish and/or update instructions and control recording forms. Stop any production operation that poses a risk to product quality. Conduct product audits. Lead and/or pilot risk analyses. Ensure follow-up of personnel qualification. Participate in process qualification. Propose improvements within the scope of the workshop to which it belongs. Carry out follow-up of internal indicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Capacities for analysis. Rigor. Critical thinking. Solution Orientation.</p>

<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Mission</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The L2 Microsoft Maintenance &amp; Server Technician provides level 2 support on server infrastructures, Microsoft systems, virtualized environments and associated network components.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">It handles complex and critical incidents (P1/P2), performs in-depth diagnostics, identifies the root causes of malfunctions and implements corrective actions or workarounds necessary to restore service.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a true technical expert, he acts as an interface between L1 teams, field maintenance staff and L3 experts. He ensures the quality of escalations, participates in crisis cells during major incidents and actively contributes to the continuous improvement of support processes.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He also participates in the upskilling of operational teams, the enrichment of the knowledge base and the deployment of the Shift Left strategy.</font></font></p> <p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities and Missions</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Level 2 Support and Incident Management</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To handle complex incidents requiring in-depth technical analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform advanced investigations on Windows Server, Hyper-V environments and associated infrastructures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the root causes of incidents (Root Cause Analysis).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide temporary workarounds when the final solution requires intervention from a higher level.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To determine the need for escalation to L3 teams or manufacturers and to ensure the quality of the information transmitted.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up of priority incidents until their complete resolution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in Major Incidents (IMA) and crisis cells.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Microsoft Server Administration</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administration of Windows Server environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnosis and resolution of problems related to Windows services.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of Windows system logs and events.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Account management, permissions, groups and authentication.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administration of rules and functionalities of Windows Server.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verification of server integrity and availability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assistance during server remediation or reconstruction operations.</font></font></li></ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Specialization in Systems, Networks, Infrastructure or Systems Administration.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3-5 years experience in an infrastructure, systems or operations support environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience with Windows Server, Hyper-V and Microsoft infrastructures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in handling critical incidents and production environments.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></strong> </p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Certified: Windows Server Hybrid Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MS-102 Microsoft 365 Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MD-102 Endpoint Administrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AZ-800 / AZ-801.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cisco or Aruba certifications.</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Human Qualities (Soft Skills)</font></font></strong> </p> <ul><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to communicate clearly and manage sensitive situations.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to investigate complex problems and quickly identify root causes.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and proactivity</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to work independently and take the necessary initiatives.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and management of priorities</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to manage several critical incidents simultaneously.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : quality of diagnosis, documentation and respect for procedures.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : effective intervention on high-impact incidents.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ease in writing and in relating to technical teams and clients.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : collaboration with L1, L2, L3 teams, maintenance staff and partners.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pedagogy</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : transmission of knowledge and support for employees.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical leadership</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : ability to coordinate actions and direct investigations during major incidents.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : French and professional English.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p>&nbsp;<em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em></p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge&nbsp;<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><br><p>Functional accountability for shift-on-shift level</p><br><p>- Adheres to and complies with all current relevant legal and internal defined standards as well as safety and environmental regulations<br></p><br><p>- Every employee is obliged, in the context of her or his responsibilities and duties, to report risks and opportunities to their direct superior or any responsible leadership person<br></p><br><p>- Ensures and contributes to the customer satisfaction<br></p><br><p>- Ensures and contributes to LEONI financial targets and results.<br></p><br><p>- Complies with deadlines<br></p><br><p>- Fulfills the quality requirements<br></p><br><p>- Complies with the OPEX Standards in accordance with OPEX Manual in the respective area of responsibility (only valid for WSD staff)<br></p><br><p>- Uses efficiently any kind of materials and resources of the company.<br></p><br><p>- Keeps order and cleanliness</p><br><br><br>Qualifications and Experience<ul><li>Level of Education: University degree</li><li>Experience: A minimum of 3 years' experience, ideally with leadership background</li><li>Language: French &amp; English&nbsp;</li><li>IT: Microsoft Office</li><li>Social competences: Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management&nbsp;</li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<p>Ensures and documents operators on-the-job training/ coaching</p><p>Identifies operators' training needs</p><p>Participates the operators evaluation/appraisal</p><p>Supports specialist training to maintain and update skills matrix and employee qualification data</p><p>Works with HR on training updates, new initiatives and data transfers</p><p>Performs duties in accordance with skill matrix</p><p>Provides training following complaints, QRQC, 8D, KOSU, technical changes &amp; changes to instructions</p><p>Supports the flexibility concept</p><p>Trains employees on the workstation required by the rotation and monitors the performance in the new workstations in terms of quality and quantity</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC</p><p>Language: English &amp; French</p><p>Experience : 1 year at LEONI</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>

<p>Ensures and documents operators on-the-job training/ coaching - Identifies operators' training needs - Participates the operators evaluation/appraisal - Supports specialist training to maintain and update skills matrix and employee qualification data - Works with HR on training updates, new initiatives and data transfers - Performs duties in accordance with skill matrix - Provides training following complaints, QRQC, 8D, KOSU, technical changes &amp; changes to instructions - Supports the flexibility concept - Trains employees on the workstation required by the rotation and monitors the performance in the new workstations in terms of quality and quantity</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC Language: English &amp; French Experience : 1 year at LEONI Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p> <p><em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></em></p> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to make suggestions to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will participate in providing support to users. Company description</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Everience is an international digital consulting and services group, with over 4,000 employees and a turnover of €280 million. Present in Europe, Africa, Asia and America, the group emphasizes expertise and human support for CIOs and business units.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our core business is based on user support management, application support, IT asset management, and Governance, Risk and Compliance (GRC) activities. We offer our employees a demanding and stimulating environment where they can develop their technical skills, advance in IT roles, and build a solid career path.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Everience TUNISIA specializes in managed user support. Our teams provide a reliable, structured, and customer-focused service, offering daily support to company employees.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The group also invests in emerging technologies, including artificial intelligence, to enhance its tools, processes, and employee experience. Through the Symbiotic Academy, everience offers a training and skills development space to prepare employees for the jobs of tomorrow while reinforcing their current skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An inclusive and committed company that values ​​diverse profiles and supports career development. Joining everience means embarking on a career path in IT, with:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">concrete prospects for development,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">certified training courses,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">a responsible and caring environment,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and the opportunity to progressively explore new uses related to AI. Qualifications</font></font></li></ul> <ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental business principles of service desk and/or local support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the user environment (business applications, diagnostic tools, office environment)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in a similar position</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervising a team 24/7</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental business principles of service desk and/or local support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the user environment (business applications, diagnostic tools, office environment)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in a similar position</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervising a team 24/7</font></font></li></ul>

<p>Provides on-the-job coaching and supports in the defined process<br> - Ensures and documents operators on-the-job training/ coaching<br> - Identifies operators' training needs<br> - Participates the operators evaluation/appraisal<br> - Supports specialist training to maintain and update skills matrix and employee qualification data<br> - Works with HR on training updates, new initiatives and data transfers<br> - Performs duties in accordance with skill matrix<br> - Provides training following complaints, QRQC, 8D, KOSU, technical changes &amp; changes to instructions<br> - Supports the flexibility concept<br> - Trains employees on the workstation required by the rotation and monitors the performance in the new workstations in terms of quality and quantity</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications </p> <ul> <li> Education Level : Min BTP/ BAC</li> <li> Experience in the automative industry </li> <li>Communication</li> <li>Social &amp; intercultural sensitivity</li> <li>Change management</li> <li>Target &amp; result orientation</li> <li>Motivation &amp; resilience</li> <li>Self-organization</li> <li>Conflict management</li> <li>Teamwork</li></ul>

<p>Provides on-the-job coaching and supports in the defined process - Ensures and documents operators on-the-job training/ coaching - Identifies operators' training needs - Participates the operators evaluation/appraisal - Supports specialist training to maintain and update skills matrix and employee qualification data - Works with HR on training updates, new initiatives and data transfers - Performs duties in accordance with skill matrix - Provides training following complaints, QRQC, 8D, KOSU, technical changes &amp; changes to instructions - Supports the flexibility concept - Trains employees on the workstation required by the rotation and monitors the performance in the new workstations in terms of quality and quantity</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BTP/ BAC Experience in the automative industry Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>

<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>