Medical Representative Jobs in Tunisia
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<h2 class="h5">Job description</h2>
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<span><b><b>Who we are ?</b></b></span><br><br><br><br><br><br><br><p>We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. <br>Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. <br>By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.<br>Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".</p><br><span><b><b>Your mission</b></b></span><p>Vous serez chargé(e) de piloter, coordonner et assurer, de manière planifiée et documentée, les activités suivantes :</p><br><ul><li><b>Qualification et validation :</b> mettre en place et déployer le Plan Directeur de Validation (PDV).</li><li><b>Métrologie :</b> assurer la confirmation métrologique des dispositifs de surveillance et de mesure.</li><li><b>Qualification des équipements :</b> piloter la qualification des équipements, systèmes, installations et utilités.</li><li><b>Suivi périodique :</b> réaliser les revues et évaluations périodiques des équipements, systèmes, installations et utilités.</li><li><b>Validation des procédés :</b> assurer la validation des procédés de fabrication et de nettoyage.</li><li><b>Revue qualité produit :</b> contribuer à la mise en place et au suivi de la revue qualité produit.</li><li><b>Formation et qualification du personnel :</b> participer à la mise en œuvre des programmes de formation et à la qualification du personnel.</li><li><b>Gestion des prestataires :</b> assurer l’homologation et l’évaluation des tierces parties.</li></ul><span><b><b>Who you are ?</b></b></span><br><br><br><br><br><br><br><ul><li>Diplôme d’ingénieur, idéalement en chimie, génie chimique ou domaine équivalent.</li><li>Bonnes connaissances en chimie analytique.</li><li>Expérience professionnelle de 2 à 3 ans dans l’industrie pharmaceutique, idéalement dans un poste similaire en qualification, validation et métrologie.</li><li>Bonne connaissance des exigences qualité et réglementaires applicables à l’industrie pharmaceutique.</li><li>Rigueur, organisation, esprit d’analyse et capacité à travailler en équipe.</li><li>Bonnes capacités rédactionnelles et maîtrise de la documentation technique.</li></ul><p><i>At Pierre Fabre Laboratories, we believe that our greatest asset is our people.</i></p><br><p>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span> What you´ll do </span><ul> <li>Ensures operations processes and solutions are implemented according to global procedures and local regulations</li> <li>Manages all operations as well as service / support department at factory level</li> <li>Has legal responsibility for fulfilling SHEQ requirements</li> <li>Acts as company representative and key contact for local authorities and workers unions / councils in the area of responsibility</li> <li>Ensures that all legal requirements and corporate standards are in place and in compliance</li> <li>Is responsible for application of Corporate Standards in the area of responsibility</li> <li>Delivers against plant performance KPIs, budget and projects</li> <li>Implements a long-term production strategy to ensure efficient production and high quality products</li> <li>Sets up and executes development plans for plant personnel</li> <li>Is responsible for the Investment plan, Capex application and Fix Assest accounting</li> <li>Is responsible for application of all programs in HPS to steer the OEE in a continous improvement approach</li> </ul>
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What makes you a good fit <ul> <li>Bachelors Degree in applicable field required.</li> <li>Masters Degree preferred.</li> <li>Minimum 15 years experience in manufacturing, 7 of which must be in leadership roles.</li> <li>Knowledge of TPM and ability to apply to achieve outstanding business results.</li> <li>Ability to successfully interact with employees at all levels of the organization.</li> <li>Demonstrated ability to achieve results. </li> </ul> Some benefits of joining Henkel <ul> <li><strong>Health Insurance: </strong>affordable plans for medical, dental, vision and wellbeing starting on day 1 </li> <li><strong>Work-Life Balance:</strong> Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program </li> <li><strong>Financial:</strong> 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement </li> <li><strong>Family Support: </strong>12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships </li> <li><strong>Career Growth: </strong>diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement</li> </ul> <p>The salary range for this role is <strong><span>$100,000.00 and $150,000.00</span></strong>. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.<br> Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.<br> At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</p><br>
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<h2 class="h5">Job description</h2>
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<span><b><b>Who we are ?</b></b></span><br><br><br><br><br><br><br><p>We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. <br>Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. <br>By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.<br>Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".</p><br><span><b><b>Your mission</b></b></span><b>Technicien(ne) de Laboratoire CQ Physico-Chimique</b><br><p>Dans le cadre du <b>renforcement de notre équipe Contrôle Qualité</b>, nous recherchons un(e) <b>Technicien(ne) de Laboratoire CQ Physico-Chimique</b> disposant de <b>1 à 3 ans d’expérience professionnelle</b> dans un laboratoire de contrôle qualité en industrie pharmaceutique.</p><br>Profil recherché<ul><li>Formation en <b>chimie, chimie industrielle</b> ou domaine similaire.</li><li>Bonne maîtrise des <b>techniques d’analyses physico-chimiques</b>.</li><li>Connaissance des exigences liées aux <b>BPF (GMP)</b> et aux <b>BPL (GLP)</b>.</li><li>Rigueur, organisation et sens du détail.</li><li>Esprit d’apprentissage et capacité d’adaptation.</li><li>Respect strict des <b>procédures, règles qualité et règles de sécurité</b> au laboratoire.</li><li>Bon esprit d’équipe et bonnes capacités de communication.</li></ul>Missions principales<ul><li>Réaliser les analyses physico-chimiques des matières premières, produits semi-finis et produits finis, conformément aux procédures et monographies de contrôle en vigueur.</li><li>Assurer l’utilisation, l’entretien et le suivi des équipements de laboratoire.</li><li>Enregistrer, traiter et vérifier les résultats analytiques et signaler toute anomalie ou résultat non conforme.</li><li>Participer aux investigations des résultats hors spécifications (OOS).</li><li>Assurer la traçabilité des analyses et la bonne tenue des dossiers analytiques.</li><li>Respecter les procédures, les règles de sécurité et les bonnes pratiques de laboratoire.</li></ul><br><span><b><b>Who you are ?</b></b></span><br><br><br><br><br><br><br><p><i>At Pierre Fabre Laboratories, we believe that our greatest asset is our people.</i></p><br><p>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.</p><br> </div>
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Job : <p>Reporting to the Medical Visit Manager, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote and ensure the proper use of products in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule for the campaign</li><li>Conduct information, promotion, and advisory meetings with healthcare professionals</li><li>Negotiate sales of medical devices</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Write activity reports using CRM software</li><li>Conduct competitive intelligence and report information to management</li><li>Propose and/or develop a sector action plan based on national and regional objectives</li><li>Analyze objections and complaints from doctors and implement corrective and development actions</li><li>Sell and deliver products to doctors</li><li>Ensure collection of delivered products</li><li>Organize, propose, and implement PR activities (round tables, CME, etc.) with ROI objectives and follow-up</li><li>Invite and participate in SVR events, congresses, and ensure ROI follow-up</li><li>Track customer payment schedules and ensure payment deadlines are met</li><li>Place orders on the SIRY software</li><li>Ensure compliance with internal procedures established by general management</li></ul><ul><li>Organize and lead professional communication activities (professional meetings, continuous medical education, university, congresses...) if applicable</li><li>Attend national and international congresses</li><li>Participate in internal sales meetings</li></ul><p>As well as all tasks necessary for the smooth running of the business and the achievement of the company's objectives, in line with strategic policy and company culture, at the request of Management, and without impact on the employment contract.</p><br><br> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to perform this role through proven experience</li><li><strong>3 years</strong> minimum experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for their activity (CRM, SIRY) and dedicated software</li></ul><ul><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Organization of PR, CME, symposiums, etc.</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (Strategy / Target)</li><li>ROI analysis of actions</li></ul><ul><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external customer issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>
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Job : <p>Reporting to the Sales Director, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote products and their correct use, while respecting ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with different healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports on the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territory action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with ROI objectives and follow-up</li><li>Invite and participate in events, congresses, SVR events, and follow up on ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> (Bac+3) or proven ability to perform this role through experience</li><li>Minimum of <strong>3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>
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Job : <p>Reporting to the Sales Director, you will be responsible for providing medical information to healthcare professionals and maintaining professional relationships with them to promote products and their proper use in accordance with ethical standards.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical sales representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using CRM software</li><li>Gather and process information on products from documentation and training sessions to prepare visits and communication actions</li><li>Monitor prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with objectives and ROI tracking</li><li>Invite and participate in events, congresses, SVR events, and track ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> or a person who has shown their ability to hold this position through proven experience</li><li><strong>Minimum 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of a visit action plan (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>
<p>The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance.</p><ul><li>Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</li><li>Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</li><li>Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</li><li>Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</li><li>Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</li><li>Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: university degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution. Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</p><p>Experience: At least Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support. Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable</p>
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Commercial Director, you will be responsible for providing medical information to health professionals and maintaining professional relationships with them to promote products and their proper use in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with health professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various health professionals in a given territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, EPU, etc.) with objective and R/I monitoring</li><li>Invite and participate in events, congresses, SVR events, and monitor R/I</li><li>Prepare and send expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures implemented by senior management. Occasional tasks:</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses. As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses</li><li>Carry out all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to hold this position through proven experience</li><li><strong>Minimum of 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Mastery of specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of relationships with doctors</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, EPU (Continuing Medical Education), symposia</li><li>R/I analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>
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Graduate Technical Support Representative German/English<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b>Education & Experience Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 0-2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware</p><br><br><p>• Printer knowledge<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Issue Tracking<br>• IT Service Management<br>• Microsoft Office 365<br>• Microsoft Windows 10/11<br>• Operating Systems<br>• Peripheral Devices<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication</p><br><br><p>• Fluent in German/English</p><br><br><p>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
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Graduate Technical Support Representative English/French<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b>Education & Experience Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 0-2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware</p><br><br><p>• Printer knowledge<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Issue Tracking<br>• IT Service Management<br>• Microsoft Office 365<br>• Microsoft Windows 10/11<br>• Operating Systems<br>• Peripheral Devices<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication</p><br><br><p>• English/Arabic or French/English</p><br><br><p>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.</strong></p><br><p><u>Candidates may live in the following cities:</u></p><br><ul><li>Nashville, TN</li></ul><p>The Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is available to address HCP questions about patient access. The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the AbbVie products. The FRM provides expertise on coverage and common access and reimbursement challenges affecting AbbVie products. The FRM responsibilities include educating on the access and reimbursement support tools available from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Educate HCPs on patient support programs, including access and reimbursement support tools and services</li><li>Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution</li><li>Educate on resources available to address access issues</li><li>Provide local expertise regarding national/regional payor policies to educate providers on payer issues, coding changes, and appropriate claims submission processes</li><li>Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility</li><li>Report back payer trends related for approved products to Patient Services and MHC account management teams </li><li>Establish and maintain relationships with appropriate providers within territory</li><li>Remain current on key managed care, reimbursement, and policy activities</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>3+ years of experience in specific therapeutic area with experience in Managed Health Care, Payer Account Management, and/or Access and Reimbursement and excellent territory and account management skills.</li><li>Extensive experience educating others on payer processes, requirement for coverage, and other access related situations for specialty medicines.</li><li>Strong track record of leadership within current role. Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care.</li><li>Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics.</li><li>Strong understanding of drug acquisition and dispensing in the specific therapeutic area space (Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)</li><li>Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services.</li><li>Strong understanding of access and reimbursement support service centers and how to effectively interact in a compliant fashion.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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French Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education & Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge & Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact & Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education & Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 8+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge & Skills</b><br> • Fluent in Italian</p><br><br><p> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact & Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Graduate Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education & Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge & Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact & Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall supervision of the Head of Sub-office (Sfax) and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks</p><p>1. Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of: a) Medical examinations; i Such as checking vital signs, weight, height, visual acuity; and, ii. Blood, urine or sputum collection as required. b) Support in TB management; Directly Observed Treatment Short Course (DOTS); c) Support Infection prevention and control mechanisms; d) Support pre-departure procedures and medical movements; e) Support documentation, certification and information transmission; f) Transport of samples to the laboratory in a proper and safe manner; g) Liaise with the laboratory, receive results and reports in a timely manner; and, h) Other technical areas as may be required.</p><p>2. Provide support and general information to the migrants and/or refugees in relation to: a) The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and, b) Treatments and referrals tpo public and private helath facilities.</p><p>3. Support the medical team members with proper identification and follow up by: a) Comprehensive history taking; b) Accurate and thorough Biodata collection; c) Ensuring ID verification for each step of the health assessment process; and, d) Keeping a register of applicants who undergo health investigations and testing.</p><p>4. Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</p><p>5. Assist in medical emergency management as well as with chronic case management and related procedures. Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</p><p>6. Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</p><p>7. Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</p><p>8. Assist the team with checking medical invoices.</p><p>9. Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</p><p>10. Perform other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.<p>Experience For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage. Training or working experience in the areas of Tuberculosis management, mass immunizations, Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control. Computer literacy required: MS Office suite (Word, Excel, Access)</p><p>Skills Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds; Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines; Ability to draft correspondence and communicate effectively; High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system; Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency; Strong organizational and planning skills; Excellent time management skills; Excellent verbal and written communication skills in all three languages (Arabic, French, English); Attention to details and problem-solving skills; Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in Arabic, French, and English is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Organizational Department / Unit to which the Consultant is contributing The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance. Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</p><p>Task 1: Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</p><p>Task 2: Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</p><p>Task 3: Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</p><p>Task 4: Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</p><p>Task 5: Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</p><p>Task 6: Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</p><p>Performance indicators for the evaluation of results - Psychological consultations and assessments are delivered within agreed timelines and professional standards. - Beneficiaries referred for psychological support receive appropriate assessment, intervention, follow-up and/or referral according to identified needs. - Urgent or high-risk cases are identified and escalated/referral is initiated in a timely manner. - Clinical and psychosocial documentation is accurate, complete, confidential and maintained through approved channels. Effective multidisciplinary coordination with the MHD medical team is demonstrated. - The consultant maintains professional boundaries, confidentiality and ethical standards throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><ul><li>Education - University degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution.</li><li>Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</li><li>Experience - Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support.</li><li>Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable.</li></ul><h3>Skills</h3><ul><li>Strong psychological assessment, counselling and communication skills.</li><li>Ability to work with vulnerable beneficiaries in a culturally sensitive and non-judgmental manner.</li><li>Good clinical judgment within the scope of professional competence and the consultancy.</li><li>Ability to identify urgent concerns and escalate appropriately.</li><li>Strong documentation, organization and follow-up skills.</li><li>Ability to work effectively as part of a multidisciplinary health team.</li></ul><h3>Languages</h3><ul><li>For this consultancy, Fluency in Arabic is required.</li><li>Working knowledge of French is required.</li><li>Working knowledge of English is an asset.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding: </strong>Nashville, TN and surrounding areas, extending west to Jackson, east to Cookeville, and north into Western Kentucky, including Bowling Green and Paducah. The territory extends south to Spring Hill, TN.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Nashville, Clarksville, Murfreesboro, TN. Hopkinsville, KY.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Knoxville, Tri Cities, Chattanooga, TN</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Scientific Communication & Product Promotion</strong></p><br><p><strong>• </strong>Engage medical oncologists, surgical oncologists, haematologists and other relevant cancer specialists through professional product detailing.<br>• Communicate clinical evidence clearly and accurately during one-to-one visits and hospital round-table discussions, using approved materials consistent with the product’s marketing approval.</p><br><p><strong>Sales Performance & Key Account Management</strong></p><br><p>• Achieve monthly, quarterly and annual prescription and revenue targets across hospitals, cancer institutes and private clinics within the assigned territory through ethical product promotion.<br>• Map key accounts and monitor formulary listing status in major corporate and government hospitals.</p><br><p><strong>Key Opinion Leader (KOL) & Stakeholder Engagement</strong></p><br><p>• Build and maintain professional, science-led relationships with key opinion leaders and hospital pharmacy heads.<br>• Coordinate Continuing Medical Education (CME) programmes in accordance with applicable requirements and company policies.</p><br><p><strong>Compliance & Reporting</strong></p><br><p>• Ensure full adherence to pharmacovigilance requirements, applicable laws, the Uniform Code for Pharmaceutical Marketing Practices (UCPMP) and company policies governing ethical promotion.<br>• Maintain accurate and timely daily call records, expense reports and customer relationship management (CRM) updates.</p><br><br>Qualifications<br><br><p><strong>Education</strong></p><br><p>• Bachelor’s degree in Pharmacy (B.Pharm), Life Sciences (B.Sc) or Biotechnology.<br>• Additional qualifications such as M.Pharm, Pharm.D or an MBA in Pharmaceutical or Healthcare Management are preferred.</p><br><p><strong>Experience</strong></p><br><p>• Minimum 5 years of pharmaceutical field sales experience, including at least 2 years in an <strong>oncology, biologics or specialty care portfolio</strong>.</p><br><p><strong>Core Skills</strong></p><br><p>• Strong understanding of complex oncology and immunology pathways relevant to the assigned portfolio.<br>• Effective consultative communication, negotiation and relationship-building skills.<br>• Ability to navigate hospital procurement processes and pharmacy formulary listings.</p><br><p><strong>Personal Attributes</strong></p><br><p>• Demonstrates resilience, analytical thinking, ethical judgement and self-motivation in managing the assigned territory.</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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