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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Infrastructure team, the Microsoft Systems Engineer collaborates on the design, implementation, security, and operational maintenance (MCO) of server architectures. An expert in the Microsoft Windows Server ecosystem and IT hardware, they ensure the high availability, performance, and scalability of the company's physical and virtual servers.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Responsibilities and Missions</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >1. Hardware and Virtualization Management</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Hardware Architecture</font></font></strong><font dir="auto" ><font dir="auto" > : Size, install, configure and maintain physical servers (Blade/blade servers, HPE ProLiant type rack servers, Dell PowerEdge, Lenovo ThinkSystem).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Storage & Local Network Management</font></font></strong><font dir="auto" ><font dir="auto" > : Configure associated storage technologies (SAN, NAS, RAID cards, vSAN) and manage server network connectivity (network cards, virtual switches).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Virtualization</font></font></strong><font dir="auto" ><font dir="auto" > : Administering and optimizing hypervisors (mainly Microsoft Hyper-V or VMware ESXi in a mixed environment), managing failover clusters (Failover Clustering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Physical maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensuring follow-up of manufacturer warranties, replacement of defective components (disks, RAM, power supplies) and capacity management (Capacity Planning).</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >2. Windows Server OS & Core Services Administration</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Deployment and Lifecycle</font></font></strong><font dir="auto" ><font dir="auto" > : Automate OS provisioning (Windows Server 2019 / 2022 / 2025) via system images (WDS, MDT, or SCCM/MECM).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Active Directory Services</font></font></strong><font dir="auto" ><font dir="auto" > : Manage AD DS architecture, replication, DNS services, DHCP, and design/optimize group policies (GPO).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Operational Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Manage security patches (Patch Management) via WSUS or Azure Update Manager.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Automation</font></font></strong><font dir="auto" ><font dir="auto" > : Develop industrial configuration and maintenance scripts in PowerShell.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >3. Monitoring, Security and Backup</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Monitoring</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze server and hardware performance metrics (via SCOM, PRTG, Zabbix, or manufacturer tools like HPE iLO / Dell iDRAC).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Security (Hardening)</font></font></strong><font dir="auto" ><font dir="auto" > : Apply best practices for OS hardening (CIS Benchmarks), access rights management (Less privilege, AD Tiering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Backup and Disaster Recovery Plan (DRP)</font></font></strong><font dir="auto" ><font dir="auto" > : Configure and test system and hardware backup policies (Veeam Backup & Replication, Azure Backup).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><ul><li><strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bachelor's +3 to Master's +5 in Computer Science (Professional Bachelor's, Engineering School or Specialized Master's in Systems and Networks).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 3-5 years of experience in a similar role as Administrator or System Engineer in a production environment.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Certifications (a valuable plus)</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul><li><font dir="auto" ><font dir="auto" >Microsoft certifications (e.g. Microsoft Certified: Windows Server Hybrid Administrator Associate).</font></font></li><li><font dir="auto" ><font dir="auto" >Manufacturer certifications (HPE, Dell).</font></font></li></ul></li></ul><p></p></section>
<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French & English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Responsible for the service delivery of all Transportation Coordination duties for assigned plants according to defined objectives and KPIs.<br></p><br><p>Function specific responsibilities:<br></p><br><p>- Monitor transportation operations to ensure that staff members comply with LEONI transportation policy, procedures, safety rules, environmental policies and government regulations.<br></p><br><p>- Review & update busses routes & stations according to government new infra structures & based on union possible requests.<br></p><br><p>- Direct coordination with relevant departments (i.e. production, VCM,…etc.) to receive the layoffs (shortages, stock take..), daily plans & overtime.<br></p><br><p>- Assure the transportation arrangements if any during holidays as per production requests<br></p><br><p>- Responsible to issue the renewals of company cars licenses & periodical maintenance.<br></p><br><p>- Follow up company cars accidents or repairs with both insurance company & maintenance agency.<br></p><br><p>- Report a daily busses traffic (attendance, departure, lateness & absence) to relevant parties in order to take necessary actions.<br></p><br><p>- Perform regular audits to the busses (valid licenses - cleaning - overall status, etc.).<br></p><br><p>- Follow-up with representatives of transportation suppliers for the daily issues.<br></p><br><p>- Perform required audits for precautionary measures, as defined & requested from authorities and/or internal regulations (e.g. for Covid pandemic, as sanitizing, masks, etc.).<br></p><br><p>- Regular updates to transportation data base (address, station, bus line, etc.).<br></p><br><p>- Review monthly invoices with accounting function to ensure the payments are adherent to contract pricing.<br></p><br><p>- Assist and support line managers & union in transportation requests.<br></p><br><p>Supervision of Transportation representatives:<br></p><br><p>- Supervise the performance of Transportation representatives in LEONI and provide continuous feedback to Head of Facility Management.<br></p><br><p>- Assign tasks and follow up the completion on the agreed timeline.<br></p><br><p>Reports and Analysis:<br></p><br><p>- Develop and generate transportation statistical reports (attendance, lateness, weekly & monthly budget reports).<br></p><br><p>- Monitor of daily reports outputs to improve the bus lines with low utilizations (merging, changing bus capacity, route change).<br></p><br><p>- Responsible for company cars reports of (maintenance, licensing, …etc.).<br></p><br><p>- Daily utilization demo report per line per site.<br></p><br><p>- Monthly report of COVID19 cost versus budget.<br></p><br><p>Interface with Transportation suppliers:<br></p><br><p>- Follow up with suppliers to solve busses issues & monthly monitor of KPIs.<br></p><br><p>- Regular daily communication to prepare the needed fleet busses numbers as per production needs.<br></p><br><p>- Monthly meeting to review & approve monthly invoices presented to LEONI.<br></p><br><p>- Review bus line routes & stations with necessary requests from employees & union.<br></p><br><p>Budget:<br></p><br><p>- Monitor spending of both company cars & transportation busses to ensure that expenses are consistent with approved budgets.<br></p><br><p>- Set & control for COVID19 precautions requirements budget.<br></p><br><p>- Review RFC with controlling function.<br></p><br><p>Customer satisfaction:<br></p><br><p>- Respond to daily issues from busses LEONI supervisors.<br></p><br><p>- Provide assistance in case of busses absent / lateness to compensate TAXI allowances.<br></p><br><p>- Solve problems related to employees & busses drivers and provide feedback to relevant managers.<br></p><br><p>Continuous improvement:<br></p><br><p>- Ensure efficient and effective daily busses utilization & capacity monitoring according to production plans.<br></p><br><p>- Diagnose potential areas for improvement actions and proactively drive measures for improvement.<br></p><br><p>- Making plans for improvement and cost savings related to the maintenance of the company's cars.</p><br><br><br>Qualifications and Experience<ul><li>Fleet & Vehicle Management</li><li>Route Planning & Optimization</li><li>Fleet Maintenance & Lifecycle Management</li><li>Vehicle Acquisition, Financing & Tracking</li><li>Supplier & Contract Management</li><li>Purchasing Agreements</li><li>Continuous Improvement</li><li>Planning & Reporting</li><li>Customer Relationship Management</li><li>Documentation & Written Communication</li><li>MS Office (Advanced Excel/Spreadsheets)</li></ul><br> </div>
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<br>Job Description<br><br><p> <strong>Mission</strong></p><br><ul><li><strong>Key missions of the position: </strong></li><li>Facility creation for new projects and process improvements in existing projects in SMO brake panel line and AGTU assembly line</li><li>Responsible for Production Capacity Enhancement to meet the customer demand</li><li>Establishment and prove out the process for New Products</li><li>Collaborate with Production team on day-to-day basis to assess & improve the existing processes</li><li>Lead design, development, and validation of assembly processes for production, ensuring manufacturability and quality</li><li>Establishment of process for new products and process documents like process data sheet (PDS), operation data sheet (ODS), Assembly instructions sheet (AIS), PFMEA etc.,</li></ul><p> <strong>Responsibilities</strong></p><br><ul><li>Design, develop, and optimize jigs, fixtures, tooling, and assembly aids specific to components to ensure precision, repeatability, throughput, safety, and ergonomics</li><li>Develop continuous improvement activities in quality, cycle times, process improvement, machine availability through lean techniques and value engineering to enhance the capability of existing processes and remove waste</li><li>Establishment of process for new products and make corresponding documents like Process flow diagram, Assembly instructions sheet (AIS), PFD, Control plan, PFMEA, Packing Instruction etc.</li><li>Knowledge in preparation of Make/Buy with sourcing team for new projects.</li><li>Requirement review and feasibility confirmation during tender phases.</li><li>Manpower and Layout planning.</li><li>Implementation of TOT (Transfer of Technology) projects from our SISCO and gets approval from customers.</li><li>Planning for developing new product using Advanced Product Quality Planning (APQP), Failure Mode & Effects Analysis to ensure product design and performance as per customer requirements</li><li>To respond to the QRQC issues in SFU.</li><li>Data analysis using Minitab, Power BI or similar tools</li><li>Good understanding of the functioning of machines and test systems including both hardware and software knowledge for realizing the product.</li><li>Good understanding and knowledge to design necessary tools, jigs and fixtures to reduce process timings, improve process flow, ease production and to eliminate wasteful activities.</li><li>Layout optimization to improve efficiency and manufacturing lead time</li><li>Responsible for process design for new products/processes and understanding of Design for Manufacturing(DFM)</li><li>Responsible for process documentation- Report writing, data presentation, procedures, work instructions, etc.</li><li>Responsible for providing all necessary process timings and routing information for all products in SAP/ M3/ ERP system .</li><li>Initiating cost reduction programs to improve yield, productivity, eliminate NVA, improve lead-time etc. Actively involving in cost reduction activities along with design, quality and production teams.</li><li>Identifying the opportunities for improvements and turning them into cost savings</li><li>Good knowledge and working experience in lean manufacturing practices, Kaizen, Six sigma, JIT initiatives, conducting value stream mapping activities and capacity modeling. </li><li>Providing necessary training to staff and technicians on process control tools and techniques</li><li>Conduct analysis of tests results and product performance using statistical methods and tools at regular intervals and suggest changes / modification as necessary</li><li>Budgetary Control for Capital Investment for project and existing products.</li><li>Preparing Return on Investment (ROI) for each capital investment to make justification to Top Management.</li><li>Preparation of Make/Buy with sourcing team for new projects and existing products.</li><li>Analyse process downtime, identify trends and develop solutions.</li><li>Drive & Implement Low-cost automation & Poka-yoke.</li><li>Capacity planning and capability analysis and inputs to Strap and SIOP</li><li>Layout planning and preparation.</li><li>Capex management procurement installation and commissioning of new assets.</li><li>Knowledge on MOST, Time study and method study.</li><li>Automation and exposure with industry 4.0</li><li>Process validation wherever required. Checking critical process parameters regularly and taking corrective actions wherever required.</li><li>Expert in creation and finalization of MBOM / PBOM based on the process requirement and study from EBOM.</li><li>Implementing process control tools such as SPC, control charts etc. Regular monitoring of process capability parameters such as Cp & Cpk values for critical processes</li><li>Assembly line setup - Conveyors, Tools, Machines, Material handling facilities,</li><li> Training, Stage allocation, Layout Preparation and Approval, Tooling</li><li>Identify and implement the productivity improvements through automation, digitization, layout improvements and outsourcing</li><li>first article inspections, measurement systems analysis (MSA), capability studies (Cp, Cpk), process capability</li><li>Conduct time studies, line balancing, throughput optimization, root cause analysis and corrective action implementation to improve yield, reduce cycle time, and minimize scrap.</li><li>Support continuous improvement initiatives (Kaizen, Lean, Six Sigma) to identify and drive cost-saving opportunities and productivity gains in the assembly line.</li><li>Troubleshoot production issues, both tooling/jig issues and assembly process problems to maintain stable, high-quality output</li></ul><p>People Management: YES ¨ NO þ</p><br><p>If People Management, how many employees are managed?</p><br><p>Numbers of people : Nil</p><br><p>Budget Management: YES þ NO ¨</p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><ul><li><em>What education and education level are necessary for the position?</em></li></ul><p>B.E – Mechanical / Production technology.</p><br><p><strong>Professional</strong><strong> Experience</strong></p><br><ul><li>How many years of professional experience in a specific professional area are required for the position?</li></ul><p>Overall, 15 + years of experience in Process Engineering</p><br><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Study & Analysis High</p><br><p>Oral/ written communication High</p><br><p>Teamwork / Collaboration High</p><br><p>Leadership High</p><br><p><strong>Languages</strong></p><br><p>English, Tamil, Hindi</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
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<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><b>MISSION </b></p><br><br><ul><li><p><span>To lead the industrialization of the new P1</span></p><br><br></li><li><p><span>To improve the production efficiency (machine & Direct Labor) in its perimeter</span></p><br><br></li><li><p><span>Capitalize and share the know-how of industrial processes in his domain</span></p><br><br></li><li><p><span>To participate on the design of new equipment and new lines</span></p><br><br></li><li><p><span>To lead Lean design workshop</span></p><br><br></li></ul><br><p><b><span>Industrialization</span></b></p><br><br><ul><li><p><span>To manage production equipment introduction using IPROM </span></p><br><br></li><li><p><span>To follow equipment or assembly lines development with the supplier</span></p><br><br></li><li><p><span>To design small tool and validate the supplier proposal</span></p><br><br></li><li><p><span>To define the acceptance criteria for new equipment or line </span></p><br><br></li><li><p><span>To perform pre acceptance and acceptance of the equipment</span></p><br><br></li><li><p><span>To perform trials on the lines and deliver reports</span></p><br><br></li><li><p><span>To built action plans and follow up to be ready for FDPR</span></p><br><br></li><li><p><span>To perform and/or collect, capabilities of equipments and process</span></p><br><br></li><li><p><span>To set up equipment and propose PROCESS VALIDATION PLAN </span></p><br><br></li><li><p><span>To participate on PFMEA and CONTROL PLAN</span></p><br><br></li></ul><br><p><b><span>Mass production</span></b></p><br><br><ul><li><p><span>To monitor QCDM and propose improvement</span></p><br><br></li><li><p><span>To survey the performance of equipments , and always in mind, optimization</span></p><br><br></li><li><p><span>To work on Cycle time reduction to optimize investments, material & labor costs</span></p><br><br></li><li><p><span>To update routing on Information system with SPV validation</span></p><br><br></li><li><p><span>To support production technician ( training, analysis, problem solving)</span></p><br><br></li><li><p><span>To be in contact with the suppliers ( improvement, support)</span></p><br><br></li><li><p><span>To participate to SPV workshop</span></p><br><br></li><li><p><span>To participle to APU QRQC </span></p><br><br></li></ul><br><p><b><span>Standardization</span></b></p><br><br><ul><li><p><span>Validate PG RAISE and CdC standards which are created by Standard Owners</span></p><br><br></li><li><p><span>Validate any change of standard proposed by sites</span></p><br><br></li><li><p><span>To know, apply and promote the standards ( PG, sites or corporate) in his domain </span></p><br><br></li><li><p><span>To apply the SPV rules </span></p><br><br></li></ul><br><p><b><span>Environment</span></b></p><br><br><ul><li><p><span>Ensure the respect of Safety and Environment procedures of Valeo Group</span></p><br><br></li><li><p><span>Maintain the 5S and report issues </span></p><br><br></li><li><p><span>Alert for safety rules infringement </span></p><br><br></li></ul><p><b>Job:</b></p><br><br>Process/ManufEngineering Engineer/Technician<p><b>Organization:</b></p><br><br>Site Process/Manufacturing Engineering<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Permanent contract<p><b>Job Posting Date:</b></p><br><br>2026-05-31<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<div>As part of the development of our activity and the strengthening of our partner network, we are looking for an Account Manager-Market. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.</div>
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<div> <strong> <u>Main Mission</u> </strong> </div>
<div>Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.</div>
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<div> <u> <strong>Responsibilities:</strong> </u> </div>
<div>- Develop and maintain strong, long-lasting relationships with portfolio partners.</div>
<div>- Monitor and analyze partner performance.</div>
<div>- Design and implement action plans to improve overall performance.</div>
<div>- Ensure proper execution of commercial activations and promotions negotiated with partners.</div>
<div>- Support and train partners.</div>
<div>- Handle partner complaints and resolve disputes in coordination with internal teams.</div>
<div>- Identify and develop upsell and cross-sell opportunities with existing partners.</div>
<div>- Produce regular performance reports.</div>
</div> <div> <div> Requirements <div> <div> <div>- Minimum of 3 years of experience in account management, Retail, sales, or a similar role.</div>
<div>- Bachelor s degree (or equivalent) in business, marketing, management, or a related field.</div>
<div>- Excellent interpersonal and analytical skills.</div>
<div>- Ability to work with cross-functional teams.</div>
<div>- Strong results-driven and performance-oriented mindset.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>
<p><b>Job description </b>Team Leader Communication (French & English) Sousse Lead a creative team. Drive impactful communication. Shape results. At VEO Worldwide Services , we believe that communication creates impact. As our Team Leader Communication , you will lead a talented team of communication professionals while acting as the key interface between our client and internal stakeholders. If you are passionate about leadership, project coordination, visual communication, and delivering excellence, this opportunity is for you. Location: Sousse, Tunisia Employment Type: Full-time Your Mission As Team Leader Communication , you will oversee the daily activity of the Communication team, ensuring operational excellence, client satisfaction, and continuous team development. You will coordinate production, support creative decision-making, monitor performance, and contribute to both internal and external communication initiatives. Your Key Responsibilities T eam Leadership & Operations Lead, motivate, coach, and develop a team of communication professionals. Plan, organize, and monitor daily production to ensure quality, productivity, and on-time delivery. Manage team workload and weekly planning according to business priorities. Guide designers and communication specialists on complex creative projects. Review and validate creative deliverables before client submission. Monitor team performance through KPIs and implement improvement actions. Client & Stakeholder Management Act as the main point of contact for operational communication topics. Coordinate project execution with internal and external stakeholders. Lead client briefings and ensure a clear understanding of business needs. Analyze activity reports and propose action plans to improve performance. Ensure client satisfaction through proactive communication and high-quality delivery. People Management Participate in recruitment and onboarding of new team members. Conduct performance reviews and provide regular coaching and feedback. Identify development needs and coordinate training plans. Ensure compliance with HR procedures and company policies. Foster engagement, collaboration, and a positive team environment. Corporate Communication Contribute to VEO's employer branding and corporate visibility. Coordinate internal communication initiatives. Produce engaging content for social media and corporate channels. Organize employee interviews and highlight company life through articles, photos, and videos. Support the internal ambassador community. Job requirements What We're Looking For Experience Minimum 5 years of experience in Communication, Marketing, or a related field. At least 3 years of experience managing teams . Proven experience coordinating projects and interacting with stakeholders. Experience in corporate communication or creative production is highly appreciated. Technical Skills Strong project and production management skills. Excellent communication and writing abilities. Good knowledge of MS Office. Photoshop or Adobe Creative Suite knowledge is a strong advantage. Experience working with KPIs and reporting. Languages French: C1 (mandatory) English: C1 (mandatory) Soft Skills Strong leadership and coaching abilities. Excellent organizational and prioritization skills. Client-oriented mindset. Initiative and problem-solving skills. Ability to work under pressure and manage multiple priorities. Creativity combined with strong execution capabilities.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minimum 5 years of experience in Communication, Marketing, or a related field. At least 3 years of experience managing teams . Proven experience coordinating projects and interacting with stakeholders. Experience in corporate communication or creative production is highly appreciated. Technical Skills Strong project and production management skills. Excellent communication and writing abilities. Good knowledge of MS Office. Photoshop or Adobe Creative Suite knowledge is a strong advantage. Experience working with KPIs and reporting. Languages French: C1 (mandatory) English: C1 (mandatory) Soft Skills Strong leadership and coaching abilities. Excellent organizational and prioritization skills. Client-oriented mindset. Initiative and problem-solving skills. Ability to work under pressure and manage multiple priorities. Creativity combined with strong execution capabilities.</p>
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<p><span><strong>Job Title:</strong> Merchandising Coordinator</span></p><br> <br> <p><span> <strong>Department:</strong> Merchandising</span></p><br> <br> <p><span><strong>Location</strong>: Tunis, Tunisia</span></p><br> <br> <p><span><strong>Reporting to: </strong>Senior Merchandise Manger</span></p><br> <br> <p><span><strong><u>Overview of Role:</u></strong></span></p><br> <p><br><span> The Merchandising Coordinator is responsible for supporting the Senior Merchandising Manager to drive sales, optimize the product assortment, and enhance the overall online shopping experience in alignment with the overall merchandising and category strategy. This role works closely with the Product Data Management (PDM) and Site merchandising teams to ensure all products are accurately set up, merchandised and optimized on site. The person in this role will be in a key role in leading and executing the day-to-day needs of the business. The ideal candidate should have strong organizational and communication skills, thrive in a fast-paced environment, and be comfortable collaborating across multiple teams.</span><br> </p><br> <br> <p><span><strong> <u>Primary Duties & Responsibilities</u></strong></span><br> </p><br> <p><span><strong> <u>Support and execute merchandising strategy for North America</u></strong></span><br> </p><br> <ul> <li><span>Assist in executing marketing and site campaigns, including curated product lists, seasonal themes and collections </span></li> <li><span>Lead gap and competitive analysis at the market level and partner with merchandise managers on category strategy </span></li> <li><span>Collaborate with the Category Manager to implement product strategies and ensure timely product launches </span></li> <li><span>Manage the setup of new products in the system, ensuring accurate data entry for product descriptions, pricing, images, and attributes </span></li> <li><span>Cultivate and maintain strong vendor relationships through regular communication and collaboration </span></li> <li><span>Create and maintain visual merchandising boards to communicate product assortments to cross functional partners monthly </span></li> <li><span>Stay on top of industry trends via competitive shopping, social media, search interest, trade shows, etc. </span></li> </ul> <br> <p><span><strong><u>Support site initiatives to drive growth</u></strong></span><br> </p><br> <ul> <li><span>Partner with the site merchandising team to curate and manage product assortments, seasonal collections, and landing pages</span></li> <li><span>Assist in optimizing site merchandising elements, including product categorization, filters, and attributions to enhance the customer experience and drive conversion</span></li> <li><span>Monitor product placements and ensure accurate representation on the website, including pricing, photography, and product descriptions</span></li> <li><span>Ensure correct product categorizations are assigned to all products based on ecommerce and search optimization best practices</span></li> <li><span>Support photography process with the Creative and Merchandising teams to ensure products arrive to photoshoot in a timely manner to support lifestyle and product photography, including managing and updating the sample database</span></li> <li><span>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues via Jira</span></li> </ul> <p><span><strong> <u>Assist with product lifecycle management</u></strong></span></p><br> <ul> <li><span>Adhere to Product Development and MPP (Master Project Planning) calendars, and support deadlines a with internal and external partners to meet key deliverables for new product introductions each quarter</span></li> <li><span>QA all new product introductions to ensure SKUs are merchandised on the correct pages, orderable with the correct imagery, copy, and pricing</span></li> <li><span>Support pricing strategy for end-of-life products</span></li> <li><span>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues</span></li> </ul> <p><span><strong> <u>Reporting & Optimization:</u></strong></span></p><br> <ul> <li><span>Generate reports on product performance and merchandising initiatives to track progress and optimize future efforts.</span></li> <li><span>Provide recommendations based on data insights to continuously improve merchandising strategies.</span></li> <li> <p><span>Manage ad hoc projects, as needed</span></p><br> </li> </ul> <p><span><strong> <u>Requirements and Qualifications</u></strong></span></p><br> <ul> <li><span>Bachelor's Degree or relevant experience</span></li> <li><span>2-4 years of relevant experience in eCommerce and/or Merchandising</span></li> <li><span>Fluent in English and European language is a plus (preferably German)</span></li> <li><span>Strong written, oral communication</span></li> <li><span>Self-starter who takes ownership and initiative and can excel in a fast-paced, high growth, entrepreneurial environment</span></li> <li><span>Proactive thinker with the ability to focus on meeting larger business goals</span></li> <li><span>Balance urgent and effective action, commitment to excellence, and take initiative to resolve problems and work quality</span></li> <li><span>Ability to work with limited resources and willingness to be involved in many aspects of a growing company</span></li> <li><span>Genuine interest/passion in the promotional products industry</span></li> <li> <p><span>Proficient in Microsoft Excel, Word, and PowerPoint</span></p><br> <p><br><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com we are guidedby a set of core values thatdefine our culture and approach to hiring:</span></p><br></li> <li> <p><span><strong>Customers-First:</strong></span><br><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br></li> <li> <p><span><strong>Continuous Improvement:</strong></span><br><span>We believe in the powerof growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br></li> <li> <p><span><strong>Goal-Oriented:</strong></span><br><span>We set clearobjectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focusis on drivingresults and makingmeaningful progress.</span></p><br></li> <li> <p><span><strong>Integrity:</strong></span><br><span>We prioritize ethicsin everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br></li> <li> <p><span><strong>People-Centric:</strong></span><br><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and valuediversity at ourcompany. We do not discriminate on the basis of race, religion, color, national origin,sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive otherbenefits and privileges of employment. Pleasecontact us to request accommodation - no applicant willbe penalized as a resultof such a request.</span><br><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offersMORE value, savings and time to customers through expert guidance on a broad rangeof personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than10 facilities acrossNorth America, Europe, Africa, and Asia.</span></p><br> <p><span>To learn more, visit:</span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span><br> </p><br></li> </ul> <br> <br> <p>#LI-NG1 #LI-Onsite</p><br><br><br> </div>
<p>The HR Coordinator assists the Human Resources team in daily administrative tasks.</p><p><strong>Personnel Administration</strong></p><ul><li>Participate in the administrative management of employees (contracts, amendments, certificates, employee files, etc.).</li><li>Contribute to the preparation and archiving of administrative documents.</li><li>Participate in monitoring absences, leaves, and employee movements.</li><li>Control and validate payroll input elements: attendance, overtime, bonuses, deductions, etc.</li><li>Prepare payroll, the payroll journal, and related documents within deadlines.</li><li>Prepare employee evolutions according to regulations and agreements.</li><li>Prepare periodic declarations: CNSS, Insurance, annual, etc.</li><li>Achieve set KPIs: zero delay, zero error, evolution, etc.</li><li>Ensure periodic reporting.</li><li>Contribute to the preparation of the HR Budget.</li></ul><p><strong>HR Activities Support</strong></p><ul><li>Provide necessary assistance and coordination during recruitments and onboarding of new employees.</li><li>Participate in the organization of HR events and employee engagement initiatives.</li><li>Facilitate the work of HR team members and contribute to a positive image with internal clients.</li></ul><p><strong>HR Projects</strong></p><ul><li>Contribute to various projects related to employee experience, HR communication, or talent development.</li><li>Participate in the continuous improvement of HR processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>University degree; Bachelor's or higher in Human Resources, Finance, or a similar field.</p><p>Good communication skills and organizational skills, rigor.</p><p>Motivation to learn and grow in the HR field.</p><p>Empathy, positive listening, emotional intelligence, confidentiality of information, discretion, etc.</p><p>Very good command of IT tools and especially Excel.</p><p>Analytical skills.</p><p>Fluent French and English.</p><p>Ability to write reports.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>
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<b>Position:</b>Channel Manager (Citrix CSP)<br><b>Job Description:</b><p><b>What You Will Be Doing:</b><br>● Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers.</p><br><br><p>● This position will call on partners; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners. Demonstrates a proactive approach and sense of urgency on our partners’ behalf, anticipates our partners’ requirements and communicates efforts in a timely and effective manner. <br>● Demand Generation and Customer Opportunity Support: Drives sales growth through new partner acquisition and rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. <br>● Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues. May use resources such as salesforce.com to accomplish job duties. <br>● Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.<br>●This position is a 60/40 split; the compensation posted is an OTE number that includes commission.</p><br><br><br><p><b>What We Are Looking For:</b><br>● Requires in-depth knowledge and experience<br>● Solves complex problems; takes a new perspective using existing solutions<br>● Uses best practices and knowledge of internal or external business issues to improve products/services or processes<br>● Typically resolves complex problems or problems where precedent may not exist</p><br><br><p>● Experience with Citrix preferred</p><br><br><p>● Microsoft suite experience required</p><br><br><p>● Prefer a candidate located on the east coast</p><br><br><p>● Typically requires a minimum of 4 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.</p><br><br><br><p><b>Work Arrangement:</b> <i>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. If you're located in Denver, this</i><i><i> position will follow a hybrid schedule of 3 days</i> in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.</i></p><br><br><br><p><b><span>What’s In It For You:</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off (including sick, holiday, vacation, etc.)</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><p>#LI-KO1</p><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$126,400.00 - $119,773.51<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-NJ-New Jersey (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will contribute to the support and quality of developments in a multi-Business Unit Salesforce environment (Sales Cloud, Service Cloud, CPQ, ERP integrations / third-party tools). You will work in collaboration with Product Owners and developers, with daily exchanges with teams in France.</p><p>Your daily tasks:</p><ul><li>Ensure Salesforce support: manage and prioritize tickets (incidents, developments, improvement requests), resolve Level 1 and 2 incidents and escalate to development teams if necessary.</li><li>Analyze third-party needs and write clear functional specifications for technical teams.</li><li>Participate in testing phases: prepare test plans, perform functional tests, and coordinate user acceptance testing (UAT).</li><li>Follow up on anomaly resolution and contribute to non-regression tests before production deployment.</li><li>Support users on a daily basis, share Salesforce best practices, and contribute to internal documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What interests us about you:</p><ul><li>You have 2 years of experience in the Salesforce ecosystem (administration, functional support, or TMA).</li><li>You have proven experience in application support and ticket management (Jira or equivalent tool).</li><li>You master the fundamentals of Salesforce: object and field management, validation rules, simple flow creation.</li><li>You are capable of analyzing anomalies, identifying their origin, and writing clear and structured functional specifications.</li><li>Recognized for your rigor, your service-oriented approach, and your ability to prioritize, you also have good communication skills in French.</li></ul><p></p></section>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Provide <strong>2nd level support</strong> for network-related incidents and service requests (LAN, WAN, WLAN, VPN)</li><li>Troubleshoot and resolve escalated issues from 1st level support within defined SLAs</li><li>Monitor network performance and ensure system availability and reliability</li><li>Perform root cause analysis and implement corrective/preventive actions</li><li>Manage and maintain network devices (switches, routers, firewalls, access points)</li><li>Support configuration, installation, and upgrades of network infrastructure</li><li>Collaborate with global IT teams and external vendors when required</li><li>Contribute to documentation (network diagrams, procedures, knowledge base)</li><li>Participate in IT projects (network expansion, security improvements, migrations)</li><li>Ensure compliance with IT security policies and standards</li><li>Provide on-call support if required</li></ul><br><br>Qualifications and Experience<ul><li>University degree in Computer Science, Network Engineering, or related field</li><li>3–5 years of experience in network operations or IT infrastructure support</li><li>Strong knowledge of:<ul><li>TCP/IP, DNS, DHCP, VLANs, routing & switching</li><li>Firewall technologies and VPNs</li><li>Network monitoring tools</li></ul></li><li>Experience with enterprise network equipment (e.g., Cisco)</li><li>Good understanding of ITIL processes (incident, Request, problem, change management)</li><li>Strong troubleshooting and analytical skills</li><li>Ability to work under pressure and manage multiple priorities</li><li>Good communication skills in English</li></ul><br><br>Benefits<ul><li>Certifications such as CCNA, CCNP, or equivalent</li><li>Experience in industrial or multinational environments</li><li>Knowledge of network security best practices</li></ul><br> </div>
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Job : <p>As a member of a small, dedicated team of two people, you will be co-responsible for receiving and responding to customer calls and emails concerning transport incidents, receiving damaged goods, exchange and refund requests, etc...</p><br><br><p>Your main focus will be:</p><br><br><p>- Handling customer calls for return and exchange requests<br>- Resolving customer calls and emails received<br>- Discharging deliveries from all suppliers<br>- Systematically claiming for problems found<br>- Investigating issues reported by sales representatives or customers<br>- Internal management of processed exchange and return requests<br>- Communicating with customers about their transport problems and the steps to take with the supplier or group.<br>- Presenting and managing transport disputes<br>- Claiming in case of insurance incidents<br>- Managing the collection of exchanges and returns<br>- Following up on incidents to obtain a response, updating documentation, and closing incidents.</p><br><br> <br> Required profile : <ul><li>You have a <strong>Bac+3/5</strong> training <strong>minimum</strong> in <strong>sales</strong> and/or <strong>IT</strong>, with a technical approach, a strong interest in new information and communication technologies, especially Telecom/IT, good interpersonal skills, and a perfect command of <strong>French and English</strong> (spoken and written).</li><li>You are able to communicate in English with headquarters in Denmark and some suppliers, and fluent French with clients.</li><li>You are a decisive person, with the ability to make decisions, but capable of managing all communications with clients in an assertive, positive, and very professional manner.</li><li>You are able to understand all the different internal and external processes of all suppliers, as well as all internal decision-making and communication processes with all the different stakeholders.</li><li>You are a very organized person with analytical skills, concentration, and good judgment for making decisions.</li></ul> <br><br> </div>
<p><strong>Job Description</strong></p><p>Ensure product compliance with customer requirements. Act as the quality interface with customers and authorities, fostering lasting trust. Gather and translate customer voice into operational quality requirements, negotiate their application, and ensure follow-up. Manage and provide close coaching to the industrial quality team. Support the deployment of the APQP approach. Drive the quality performance of industrialization deliverables and ensure APQP approach follow-up. Ensure validation of FAI/DVI product files. Participate in the continuous improvement of the entity.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements</strong></p><ul><li>Analytical and diagnostic skills</li><li>Problem-solving abilities</li><li>Knowledge of audit techniques (System, process, product, service quality)</li><li>Proficiency in quality and continuous improvement tools (FMEA, Risk Analysis, Process Mastery, Root Cause Analysis, Safran toolbox)</li><li>Mastery of the APQP framework in industrialization project deployment</li><li>Dynamism and agility</li><li>Leadership</li><li>Responsiveness and proactivity</li><li>Good interpersonal and communication skills</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both English and French languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>
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<span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are </span></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> Company Description <p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p> </div> <div> Job Description <ul> <li>Manages and supervises the Maintenance Management org unit according to defined objectives and KPIs</li> <li>Designs and leads initiatives with regard to Maintenance Management</li> <li>Takes responsibility for standards, governance and processes in area of responsibility</li> <li>Defines and steers budgets for the development of activities within area of responsibility</li> <li>Manages and supervises multiple org units within Maintenance Management</li> <li>Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change Management and personal growth</li> <li>Ensures a standardized approach and implementation of LTPM, Maintenance process and system within the plant including implementation of preventive, predictive and unplanned Maintenance for production equipment and facility equipment within the plant</li> <li>Ensures installation and movement of equipment and re-qualification of equipment and tools</li> <li>Ensures Maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards)</li> <li>Ensures Maintenance of firefighting and fire prevention equipment</li> <li>Ensure maintenance security camera systems</li> <li>Ensures monitoring, analysis and improvement of process performance and supports the inventory reduction of spare and wear parts</li> </ul> </div> <div> Qualifications and Experience <p> </p> <p> Education Level : University Degree in a relevant field<br> </p> <p> Language : English C1 & French C1<br> </p> <p> Experience : At least 7 years of experience in maintenance<br> </p> <p> At least 5 years in management, preferably with at least 3 years in Maintenance <br> </p> <p> Project management experience<br> </p> <p> Industry : Automotive or its suppliers<br> </p> <p> Strategic mindset and ability to work under pressure</p> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div></div></section>