Jobs in Restaurants in Tunisia
27 Jobs Found
<p>A professional Tunisian chef specializing in Western dishes and pasta is required for a well-known restaurant in Tripoli for its third branch, which includes a family hall and a lounge for young men.</p>
<p>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five star hospitality standards</p><p>What you will do</p><ul><li>Warmly welcome guests and provide an elegant, professional first impression.</li><li>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</li><li>Assist with reservations (restaurants, events, tours, transportation, spa.</li><li>Coordinate guest requests promptly and discreetly while maintaining high service standards.</li><li>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food & Beverage, Security).</li><li>Arrange special requests such as amenities, celebrations, and VIP setups.</li><li>Support Front Office operations during peak periods.</li><li>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</li><li>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</li><li>Handle inquiries regarding the hotel s facilities, policies, and services.</li><li>Anticipate guest needs and personalize service to enhance satisfaction.</li><li>Manage complaints or concerns with diplomacy, professionalism, and follow through.</li><li>Build long term rapport with frequent or VIP guests.</li><li>Maintain a well organized concierge desk and accurate logs.</li><li>Handle deliveries, mail, packages, and lost and found items.</li><li>Track reservations, confirmations, and guest preferences.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><p>Schedule & Hours: full time</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication and interpersonal skills.</p><p>Strong local knowledge and passion for creating memorable experiences.</p><p>High level of discretion, professionalism, and emotional intelligence.</p><p>Ability to multitask in a fast paced, high standard environment.</p><p>Problem-solving ability with a calm, service-oriented approach.</p><p>Fluent in multiple languages (English & French essential; additional languages an asset).</p><p>Familiarity with hotel software (Opera, Concierge systems) is preferred.</p>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five‑star hospitality standards</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Warmly welcome guests and provide an elegant, professional first impression.</span></p><br><br></li><li><p><span>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</span></p><br><br></li><li><p><span>Assist with reservations (restaurants, events, tours, transportation, spa.</span></p><br><br></li><li><p><span>Coordinate guest requests promptly and discreetly while maintaining high service standards.</span></p><br><br></li><li><p><span>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food & Beverage, Security).</span></p><br><br></li><li><p><span>Arrange special requests such as amenities, celebrations, and VIP setups.</span></p><br><br></li><li><p><span>Support Front Office operations during peak periods.</span></p><br><br></li><li><p><span>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</span></p><br><br></li><li><p><span>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</span></p><br><br></li><li><p><span>Handle inquiries regarding the hotel’s facilities, policies, and services.</span></p><br><br></li><li><p><span>Anticipate guest needs and personalize service to enhance satisfaction.</span></p><br><br></li><li><p><span>Manage complaints or concerns with diplomacy, professionalism, and follow‑through.</span></p><br><br></li><li><p><span>Build long‑term rapport with frequent or VIP guests.</span></p><br><br></li><li><p><span>Maintain a well‑organized concierge desk and accurate logs.</span></p><br><br></li><li><p><span>Handle deliveries, mail, packages, and lost‑and‑found items.</span></p><br><br></li><li><p><span>Track reservations, confirmations, and guest preferences.</span></p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p><span>Excellent communication and interpersonal skills.</span></p><br><br></li><li><p><span>Strong local knowledge and passion for creating memorable experiences.</span></p><br><br></li><li><p><span>High level of discretion, professionalism, and emotional intelligence.</span></p><br><br></li><li><p><span>Ability to multitask in a fast‑paced, high‑standard environment.</span></p><br><br></li><li><p><span>Problem-solving ability with a calm, service-oriented approach.</span></p><br><br></li><li><p><span>Fluent in multiple languages (English & French essential; additional languages an asset).</span></p><br><br></li><li><p><span>Familiarity with hotel software (Opera, Concierge systems) is preferred.</span></p><br><br></li></ul><br><p><b>What we offer: </b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p> Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p> Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p> Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule & Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br> </div>
<p>POSITION SUMMARY The Painter is responsible for maintaining the appearance and condition of the hotel's interior and exterior surfaces through painting, touch-ups, wall repairs, and decorative finishes. The role ensures that guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, safety, and presentation. Respond and attend to hotel painting requests. Prepare surfaces for painting by cleaning, sanding, filling cracks, and applying primers. Paint, stain, varnish, and finish walls, ceilings, doors, furniture, and other hotel surfaces. Perform touch-up painting in guest rooms, corridors, lobbies, restaurants, and meeting areas. Coordinate work schedules to minimize disruption to hotel guests and operations. Assist the Engineering/Maintenance team with general maintenance tasks when required. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License
<p>POSITION SUMMARY Perform masonry work related to the maintenance, repair, and renovation of hotel buildings and facilities. Repair walls, partitions, floors, stairways, terraces, walkways, and other masonry structures. Carry out tiling, plastering, pointing, and finishing works in accordance with hotel quality standards. Participate in renovation projects involving guest rooms, public areas, restaurants, meeting rooms, and recreational facilities. Inspect and identify damaged structures and recommend appropriate corrective actions. Prepare surfaces and materials required for masonry work. Read and interpret construction drawings, maintenance work orders, and technical instructions. Ensure high-quality workmanship and aesthetic finishes that support the hotel's image and standards. Maintain safe work areas and minimize disruptions to hotel guests and staff during maintenance activities. Collaborate with other maintenance team members, including plumbers, electricians, painters, and carpenters, to ensure hotel facilities are properly maintained. Comply with all health, safety, and environmental regulations and procedures. Maintain tools, equipment, and work areas in good condition and ensure proper housekeeping practices. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
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<span>En tant que Customer Experience Specialist, vous répondez aux appels téléphoniques, aux e-mails et aux messages instantanés et êtes le premier point de contact pour les clients ainsi que pour les salons partenaires de Treatwell.<br> Vous êtes un expert de tout ce qui concerne Treatwell et savez apporter une assistance fiable sur un large éventail de sujets, qu'il s'agisse de l'utilisation de notre logiciel destiné aux salons ou de la gestion d'une expérience client décevante.<br> Vous travaillez efficacement, êtes capable de gérer plusieurs tâches simultanément et conservez toujours une attitude positive ainsi qu'un service attentionné à chaque interaction.<br> Vous reportez au responsable de la région Suisse Romande et évoluez dans un environnement international, avec la possibilité de travailler 40 heures par semaine, du lundi au vendredi.<br> Vous aurez également l'occasion de collaborer avec les équipes dédiées aux régions France, DACH,et BNL.<br> Nous veillerons bien entendu à vous offrir un onboarding de qualité.<br> À propos de nous : Bonjour, nous sommes Treatwell.<br> Ravi de faire votre connaissance.<br> Nous sommes une équipe de 800 personnes passionnées et talentueuses (et en pleine croissance) réparties à travers l'Europe.<br> Nous proposons le logiciel de gestion de salons le plus performant du secteur, associé à la plus grande plateforme de réservation d'Europe.<br> Nous collaborons avec plus de 90 000 salons partenaires dans 14 pays et traitons plus de 8 millions de réservations chaque mois.<br> Et... respirez un bon coup.<br> Mais nous sommes encore loin d'avoir terminé.<br> Nous sommes au cœur d'une révolution numérique passionnante dans le secteur de la coiffure et de la beauté.<br> Si cela vous enthousiasme, cette opportunité pourrait être faite pour vous.<br> Ce que nous vous offrons : Tickets restaurant dès le premier jour Assurance maladie dès l’intégration 28 jours de congés Primes variables sur objectifs Formation et accompagnement sur mesure Un environnement bienveillant, une super ambiance et des team buildings toute l’année Égalité des chances Chez Treatwell, nous sommes convaincus que la diversité fait la force.<br> Nous nous engageons à rendre nos processus de recrutement accessibles à toutes et à tous.<br> Si tu as des besoins spécifiques liés à ton handicap ou à ta situation, nous serons ravis d’en discuter pour adapter le processus de sélection.<br> Tu as envie de contribuer à la transformation d’un secteur, de faire grandir une équipe et de t’investir dans une aventure pleine de sens ?<br> Rejoins-nous !<br> ✅Vos missions Fournir un excellent service client à chaque interaction.<br> Utiliser des outils tels que Salesforce et Slack pour assurer le suivi des informations et communiquer efficacement avec votre équipe.<br> Résoudre les problèmes et faciliter des échanges constructifs entre nos clients et nos partenaires.<br> Gérer avec assurance et aisance un volume important de demandes clients.<br> En plus de fournir une assistance, vous aurez également l'occasion de développer vos compétences commerciales en conseillant nos salons partenaires et en les aidant à développer leur activité.<br> À propos de vous : Vous disposez d'excellentes compétences en communication, tant à l'oral qu'à l'écrit, en français et en anglais.<br> La maîtrise d'autres langues (allemand) ) constitue un atout.<br> Vous avez le souci du détail sans perdre de vue l'efficacité.<br> Vous êtes organisé, planifiez efficacement votre journée et atteignez vos objectifs et indicateurs de performance.<br> Vous êtes disponible avec flexibilité du lundi au vendredi.<br> Vous avez une attitude positive et faites preuve d'initiative et de sens des responsabilités dans votre travail.<br></span> </div>
<p>Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.</p><p>What you will do</p><ul><li>Lead and inspire the Culinary team through strategic workforce planning, coaching, performance management, and talent development to foster a culture of excellence and accountability.</li><li>Drive culinary innovation by designing, developing, and optimizing menus that balance guest satisfaction, market trends, operational efficiency, and profitability.</li><li>Champion financial performance by managing departmental budgets, P&L results, labor costs, food costs, purchasing strategies, and revenue-enhancement initiatives.</li><li>Ensure operational excellence by maintaining the highest standards of food quality, consistency, presentation, and guest experience across all culinary outlets.</li><li>Oversee compliance and food safety by implementing and enforcing HACCP standards, sanitation protocols, and all applicable regulatory requirements.</li><li>Collaborate strategically with Food & Beverage, Finance, Purchasing, Stewarding, and Human Resources leaders to support business objectives and operational success.</li><li>Optimize resource management through effective inventory controls, procurement practices, equipment planning, and cost-conscious operational decision-making.</li><li>Cultivate a high-performance culture by conducting evaluations, developing succession plans, recognizing achievements, and driving employee engagement initiatives.</li><li>Analyze and improve business results by reviewing operational metrics, guest satisfaction surveys, quality audits, and action plans to continuously elevate performance.</li><li>Act as the culinary ambassador of the hotel by fostering innovation, strengthening interdepartmental partnerships, and ensuring alignment with brand standards and organizational values.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education : College degree preferably specializing in hotel/restaurant management culinary arts, or equivalent experience is required.</p><p>Experience : Five to seven years previous experience in multiple culinary/food & beverage department head positions.</p><p>Skills and Abilities:</p><ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Requires the ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, writing and oral proficiency in the French and English languages.</li></ul>
<p>Operations - Department Head - Plan, organize, control and direct the work of employees responsible for preparation of items ensuring superior quality and consistency.</p><p>What you will do</p><p>Lead and develop the bake and pastry team through effective coaching, mentoring, performance management, and succession planning, ensuring Four Seasons culture, values, and service standards are consistently upheld while driving the long-term strategic vision of the pastry operation. Elevate pastry and bakery offerings by collaborating on menu planning and development, while ensuring exceptional preparation, presentation, consistency, and quality standards through hands-on leadership and culinary expertise. Optimize operational performance by strategically managing labor costs, scheduling, budgeting, purchasing, and inventory controls to maximize efficiency, productivity, and profitability without compromising quality. Champion food safety and excellence by maintaining the highest sanitation, hygiene, and workplace organization standards in compliance with Four Seasons policies and all local, state, and federal regulations. Drive quality assurance and consistency by implementing robust control systems, establishing purchasing specifications, monitoring operational performance, and fostering a culture of craftsmanship, precision, and continuous improvement. Foster collaboration and communication across departments by building strong partnerships with employees and managers, proactively addressing operational needs, and participating in key meetings to ensure seamless execution and guest satisfaction. Model integrity and accountability by adhering to Four Seasons Category One and Category Two Work Rules, Standards of Conduct, and EmPact guidelines while promoting a culture of professionalism and ethical leadership. Cultivate a positive and high-performing team environment by working collaboratively, professionally, and respectfully with colleagues and leaders, encouraging teamwork, innovation, and a shared commitment to excellence. (10%)</p><p><strong>Desired Candidate Profile</strong></p><p>Education : College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</p><p>Experience: Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</p><p>Skills and Abilities:</p><ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Requires the ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, writing and oral proficiency in the English language.</li></ul>
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<span>La Team Treatwell s’agrandit et nous sommes en recherche active de nos futures pépites !<br> Vous intégrerez une équipe de commerciaux dynamiques et surmotivés pour révolutionner le monde de la beauté et de la coiffure Véritable pilier de notre développement commercial, votre objectif sera de développer votre secteur géographique en convainquant les professionnels du secteur de nous rejoindre et d’utiliser notre logiciel pour booster leur activité.<br> Véritable chasseur/chasseuse dans l’âme, vous souhaitez parfaire vos techniques de prospection et de vente avec un produit innovant et attrayant ?<br> Ce poste est fait pour vous !<br> Ce que nous t’offrons : Tickets restaurant dès le premier jour Assurance maladie dès l’intégration 28 jours de congés Primes variables sur objectifs Formation et accompagnement sur mesure Un environnement bienveillant, une super ambiance et des team buildings toute l’année Égalité des chances Chez Treatwell, nous sommes convaincus que la diversité fait la force.<br> Nous nous engageons à rendre nos processus de recrutement accessibles à toutes et à tous.<br> Si tu as des besoins spécifiques liés à ton handicap ou à ta situation, nous serons ravis d’en discuter pour adapter le processus de sélection.<br> Tu as envie de contribuer à la transformation d’un secteur, de faire grandir une équipe et de t’investir dans une aventure pleine de sens ?<br> Rejoins-nous !<br> ✅Vos missions Identifier et rechercher de nouveaux salons partenaires potentiels en Suisse (coiffeurs, instituts de beauté, barbiers, etc.<br>). Mener des actions de prospection outbound par téléphone, e-mail et autres canaux de communication.<br> Qualifier les prospects et planifier des rendez-vous pour les représentants commerciaux terrain (Field Sales).<br> Tenir à jour les informations dans le CRM et assurer une gestion rigoureuse des prospects.<br> Soutenir l'équipe commerciale dans les tâches administratives (recherche de prospects, enrichissement des données, organisation du pipeline commercial, préparation des rendez-vous).<br> Soutenir l'équipe commerciale dans les onboardings de nouveaux salons (Configuration des comptes selon les besoins du salon, tâches administratives nécessaires à l’activation des comptes) Fournir des retours sur le marché et partager les enseignements tirés des échanges avec les prospects.<br> À propos de vous : Forte appétence pour la prospection, avec la résilience nécessaire pour maintenir un volume élevé d'activités et convertir régulièrement les prospects en opportunités qualifiées.<br> Capacité à travailler en équipe et binôme.<br> Formation ou expérience en vente, développement commercial, SaaS, technologies, informatique ou dans un environnement numérique.<br> Solide orientation commerciale et aisance dans la prospection ainsi que dans les interactions avec les clients.<br> Maîtrise des outils CRM, des outils numériques et des méthodes de travail basées sur les données.<br> Capacité à comprendre rapidement des produits techniques et à en expliquer la valeur aux prospects.<br> Esprit analytique, approche structurée et souci du détail.<br> Attitude proactive, sens des responsabilités et excellente capacité d'exécution.<br> Maîtrise du français indispensable ; bonne maîtrise de l'anglais requise.<br> À propos de nous : Bienvenue chez Treatwell, nice to meet you !<br> Nous sommes une *super* équipe forte de 700 talents présents aux 4 coins de l’Europe.<br> Notre défi : proposer le meilleur service de réservation de soins beauté en ligne et offrir à nos partenaires de se digitaliser grâce à un logiciel de gestion et un accompagnement sur-mesure à 360°.<br> Avec plus de 90 000 salons partenaires présents dans 15 pays et plus de 8 millions de réservations chaque mois, nous connectons les meilleurs salons d’Europe avec leurs clients 24h/24h et 7j/7.<br> Notre mission ne s’arrête pas là.<br> Treatwell a pour ambition de révolutionner la communauté digitale de la beauté et de la coiffure et de continuer sa route vers le succès.<br> Vous pensez avoir les qualités indispensables pour rejoindre notre équipe ?<br> Votre nouveau challenge professionnel se trouve peut-être ici.<br></span> </div>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><h3>CORE WORK ACTIVITIES</h3><p>Managing Housekeeping Operations</p><p>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.</p><p>Managing Departmental Costs</p><p>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p>Ensuring Exceptional Customer Service</p><p>Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Conducting Human Resources Activities</p><p>Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b> </p><br><br><p><span>Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.</span></p><br><br><br><p><b>What you will do</b></p><br><br><br><ul><li><p><span>Lead</span> <span>and</span> <span>inspire</span> <span>the</span> <span>Culinary</span> <span>team</span> <span>through</span> <span>strategic</span> <span>workforce</span> <span>planning,</span> <span>coaching,</span> <span>performance</span> <span>management,</span> <span>and</span> <span>talent</span> <span>development</span> <span>to</span> <span>foster</span> <span>a</span> <span>culture</span> <span>of</span> <span>excellence</span> <span>and</span> <span>accountability.</span></p><br><br></li><li><p><span>Drive</span> <span>culinary</span> <span>innovation</span> <span>by</span> <span>designing,</span> <span>developing,</span> <span>and</span> <span>optimizing</span> <span>menus</span> <span>that</span> <span>balance</span> <span>guest</span> <span>satisfaction,</span> <span>market</span> <span>trends,</span> <span>operational</span> <span>efficiency,</span> <span>and</span> <span>profitability.</span></p><br><br></li><li><p><span>Champion</span> <span>financial</span> <span>performance</span> <span>by</span> <span>managing</span> <span>departmental</span> <span>budgets,</span> <span>P&L</span> <span>results,</span> <span>labor</span> <span>costs,</span> <span>food</span> <span>costs,</span> <span>purchasing</span> <span>strategies,</span> <span>and</span> <span>revenue-enhancement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Ensure</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>maintaining</span> <span>the</span> <span>highest</span> <span>standards</span> <span>of</span> <span>food</span> <span>quality,</span> <span>consistency,</span> <span>presentation,</span> <span>and</span> <span>guest</span> <span>experience</span> <span>across</span> <span>all</span> <span>culinary</span> <span>outlets.</span></p><br><br></li><li><p><span>Oversee</span> <span>compliance</span> <span>and</span> <span>food</span> <span>safety</span> <span>by</span> <span>implementing</span> <span>and</span> <span>enforcing</span> <span>HACCP</span> <span>standards,</span> <span>sanitation</span> <span>protocols,</span> <span>and</span> <span>all</span> <span>applicable</span> <span>regulatory</span> <span>requirements.</span></p><br><br></li><li><p><span>Collaborate</span> <span>strategically</span> <span>with</span> <span>Food</span> <span>&</span> <span>Beverage,</span> <span>Finance,</span> <span>Purchasing,</span> <span>Stewarding,</span> <span>and</span> <span>Human</span> <span>Resources</span> <span>leaders</span> <span>to</span> <span>support</span> <span>business</span> <span>objectives</span> <span>and</span> <span>operational</span> <span>success.</span></p><br><br></li><li><p><span>Optimize</span> <span>resource</span> <span>management</span> <span>through</span> <span>effective</span> <span>inventory</span> <span>controls,</span> <span>procurement</span> <span>practices,</span> <span>equipment</span> <span>planning,</span> <span>and</span> <span>cost-conscious</span> <span>operational</span> <span>decision-making.</span></p><br><br></li><li><p><span>Cultivate</span> <span>a</span> <span>high-performance</span> <span>culture</span> <span>by</span> <span>conducting</span> <span>evaluations,</span> <span>developing</span> <span>succession</span> <span>plans,</span> <span>recognizing</span> <span>achievements,</span> <span>and</span> <span>driving</span> <span>employee</span> <span>engagement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Analyze</span> <span>and</span> <span>improve</span> <span>business</span> <span>results</span> <span>by</span> <span>reviewing</span> <span>operational</span> <span>metrics,</span> <span>guest</span> <span>satisfaction</span> <span>surveys,</span> <span>quality</span> <span>audits,</span> <span>and</span> <span>action</span> <span>plans</span> <span>to</span> <span>continuously</span> <span>elevate</span> <span>performance.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>culinary</span> <span>ambassador</span> <span>of</span> <span>the</span> <span>hotel</span> <span>by</span> <span>fostering</span> <span>innovation,</span> <span>strengthening</span> <span>interdepartmental</span> <span>partnerships,</span> <span>and</span> <span>ensuring</span> <span>alignment</span> <span>with</span> <span>brand</span> <span>standards</span> <span>and</span> <span>organizational</span> <span>values.</span></p><br><br></li></ul><br><br><p><b>What you bring</b></p><br><br><br><p><b>Education :</b> College degree preferably specializing in hotel/restaurant management culinary arts, or equivalent experience is required.</p><br><br><br><p><b>Experience :</b> Five to seven years previous experience in multiple culinary/food & beverage department head positions.</p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires the ability to operate and utilize culinary production equipment and tools.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the French and English languages.</p><br><br></li></ul><p><br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><p><b>Schedule & Hours:</b></p><br><br><p>full time</p><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><br>Plan, organize, control and direct the work of employees in the Kitchen Department responsible for outlet food preparation while ensuring superior quality and consistency.<br></p><br><br><p><b>What you will do</b></p><br><br><ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Kitchen’s cold food production area to ensure that established cultural and core standards are met;long-range strategic planning for outlet operation.</li><li>Assist in the planning and development of menus and recipes, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration, utilize creative menu planning to minimizing waste.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li><li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li><li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li><li>Communicate with employees and managers to ensure operational needs are met, coordinate menu tastings and pre-meal meetings to educate staff on food taste and preparation methods, attend regular operational meetings to ensure effective coordination and cooperation between departments; interact directly with guests to ascertain satisfaction.</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Education: </b></p><br><br><ul><li><span>College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</span></li></ul><br><p><b>Experience: </b></p><br><br><ul><li>Two to three years previous experience in culinary/food & beverage line, supervisory or assistant manager positions.</li></ul><br><p><b>Skills and Abilities:</b></p><br><br><ul><li>A working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </li><li>Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, </li><li>Writing and oral proficiency in the French & English language.</li></ul><p> <br><b>What we offer: </b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals<br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time and hours expected to be worked (early mornings, days, evenings, overnights, or weekends<span>.</span></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>plan, organize, control and direct the work of employees responsible for preparation of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes breads, chocolates and show pieces while ensuring superior quality and consistency.</span></p><br><br><p><br><b>What you will do</b></p><br><br><ul><li><span>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchens’ bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met.</span></li><li><span>Assist in the planning and development of recipes, and ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.</span></li><li><span>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</span></li><li><span> Ensure that H.A.C.C.P. standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</span></li><li><span>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</span></li><li><span>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.</span></li><li><span>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.</span></li><li><span>Work harmoniously and professionally with co-workers and supervisors.</span></li><li><span>Prepare food items.</span></li><li><span> Assist with set-up and cleaning of operational areas.</span></li><li><span> Assist the Pastry Chef with the performance evaluations of all line staff.</span></li></ul><br><p><b>What you bring</b></p><br><br><p><span><b>Education:</b> </span></p><br><br><ul><li><span>College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</span></li></ul><br><p><span><b>Experience:</b> </span></p><br><br><ul><li><span>Three to five years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</span></li></ul><br><p><span><b>Skills and Abilities:</b> </span></p><br><br><ul><li><span>A working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</span></li><li><span> Ability to operate computer equipment and other food & beverage computer systems.</span></li><li><span>Requires the ability to operate and utilize culinary production equipment and tools.</span></li><li><span>Reading, writing and oral proficiency in the English language.</span></li></ul><br><p><span><b>What we offer: </b></span></p><br><br><ul><li><span>Competitive Salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent Training and Development opportunities</span></li><li><span>Employee Discount for stays at any Four Seasons worldwide</span></li><li><span>Complimentary Dry Cleaning for Employee Uniforms</span></li><li><span>Complimentary Employee Meals</span><br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time and hours expected to be worked (early mornings, days, evenings, overnights, or weekends.</li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br>Operations - Department Head - Plan, organize, control and direct the work of employees responsible for preparation of items ensuring superior quality and consistency.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Lead and develop the bake and pastry team through effective coaching, mentoring, performance management, and succession planning, ensuring Four Seasons culture, values, and service standards are consistently upheld while driving the long-term strategic vision of the pastry operation.</p><br><br></li><li><p>Elevate pastry and bakery offerings by collaborating on menu planning and development, while ensuring exceptional preparation, presentation, consistency, and quality standards through hands-on leadership and culinary expertise.</p><br><br></li><li><p>Optimize operational performance by strategically managing labor costs, scheduling, budgeting, purchasing, and inventory controls to maximize efficiency, productivity, and profitability without compromising quality.</p><br><br></li><li><p>Champion food safety and excellence by maintaining the highest sanitation, hygiene, and workplace organization standards in compliance with Four Seasons policies and all local, state, and federal regulations.</p><br><br></li><li><p>Drive quality assurance and consistency by implementing robust control systems, establishing purchasing specifications, monitoring operational performance, and fostering a culture of craftsmanship, precision, and continuous improvement.</p><br><br></li><li><p>Foster collaboration and communication across departments by building strong partnerships with employees and managers, proactively addressing operational needs, and participating in key meetings to ensure seamless execution and guest satisfaction.</p><br><br></li><li><p>Model integrity and accountability by adhering to Four Seasons Category One and Category Two Work Rules, Standards of Conduct, and EmPact guidelines while promoting a culture of professionalism and ethical leadership.</p><br><br></li><li><p>Cultivate a positive and high-performing team environment by working collaboratively, professionally, and respectfully with colleagues and leaders, encouraging teamwork, innovation, and a shared commitment to excellence. (10%)</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><b>Education :</b> College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</p><br><br></li><li><p><b>Experience:</b> Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</p><br><br></li><li><p><b>Skills and Abilities:</b> Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires the ability to operate and utilize culinary production equipment and tools.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the English language.</p><br><br></li></ul><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><p><b>Schedule & Hours:</b></p><br><br><p>full time.</p><br><br><br><br><br><br><br> </div>
<p><b>JOB SUMMARY</b> Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Maintaining Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Perform masonry work related to the maintenance, repair, and renovation of hotel buildings and facilities. Repair walls, partitions, floors, stairways, terraces, walkways, and other masonry structures. Carry out tiling, plastering, pointing, and finishing works in accordance with hotel quality standards. Participate in renovation projects involving guest rooms, public areas, restaurants, meeting rooms, and recreational facilities. Inspect and identify damaged structures and recommend appropriate corrective actions. Prepare surfaces and materials required for masonry work. Read and interpret construction drawings, maintenance work orders, and technical instructions. Ensure high-quality workmanship and aesthetic finishes that support the hotel's image and standards. Maintain safe work areas and minimize disruptions to hotel guests and staff during maintenance activities. Collaborate with other maintenance team members, including plumbers, electricians, painters, and carpenters, to ensure hotel facilities are properly maintained. Comply with all health, safety, and environmental regulations and procedures. Maintain tools, equipment, and work areas in good condition and ensure proper housekeeping practices.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>The Painter is responsible for maintaining the appearance and condition of the hotel's interior and exterior surfaces through painting, touch-ups, wall repairs, and decorative finishes. The role ensures that guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, safety, and presentation. Respond and attend to hotel painting requests. Prepare surfaces for painting by cleaning, sanding, filling cracks, and applying primers. Paint, stain, varnish, and finish walls, ceilings, doors, furniture, and other hotel surfaces. Perform touch-up painting in guest rooms, corridors, lobbies, restaurants, and meeting areas. Coordinate work schedules to minimize disruption to hotel guests and operations. Assist the Engineering/Maintenance team with general maintenance tasks when required. <br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><ul><li>Participer aux processus de recrutement et d’intégration.</li><li>Contribuer à la formation et au développement des collaborateurs.</li><li>Assurer le suivi de l’administration du personnel et de la paie.</li><li>Participer à la gestion des relations avec les collaborateurs et aux actions d’engagement.</li><li>Préparer et suivre les reportings et indicateurs RH.</li><li>Assister le/la T&C Manager dans la gestion quotidienne des activités RH.</li><li>Veiller à l’application des politiques et procédures RH du Groupe.</li></ul><br>Qualifications<br><br><ul><li>Bac+3/5 en Ressources Humaines, Management ou domaine similaire.</li><li>Bonne connaissance des processus RH et de la législation sociale.</li><li>Bonnes compétences en communication et en organisation.</li><li>Sens de l’écoute, esprit d’équipe et orientation service.</li><li>Maîtrise du français et de l’anglais.</li><li>Capacité à travailler dans un environnement dynamique et à gérer plusieurs priorités.</li></ul><br>Informations supplémentaires<br><br><p>Votre équipe et votre environnement de travail :<br>En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l'équipe<br>Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.<br>Notre Engagement Diversité & Inclusion :<br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Chef De Partie<br>Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Actively share ideas, opinions and suggestions to improve the environment and menus<br>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards<br>Communicate effectively with the rest of the team and thrive for guest feedback</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Ability to work well under pressure in a fast paced environment<br>Ability to work cohesively and collectively as part of a team<br>Add diplomas/certifications required if needed</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>