Women Jobs in Tunisia
773 Jobs Found
Tunisia - Tunis
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<span><br>POSITION SUMMARY<br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Wabtec
Tunisia - Tunis
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<br>Job Description<br><br><p><strong>Key missions of the position:</strong><br>Field Service Warranty Site Manager is responsible for managing technical warranty operations and minor maintenance contracts at designated railway sites. With a focus on resolving field failures and ensuring</p><br><p>compliance with warranty terms, the role supports system reliability, customer satisfaction, and smooth execution of service obligations in coordination with depot teams and OEMs.</p><br><p><strong>Responsibilities </strong></p><br><ul><li>Manage and execute technical warranty activities including fault diagnosis, component replacement, and coordination with engineering for root cause analysis.</li><li>Oversee minor maintenance contracts ensuring timely service delivery, adherence to scope, and compliance with safety and quality standards.</li><li>Maintain accurate documentation of warranty claims, service reports, and failure trends for analysis and reporting.</li><li>Resolve escalated service issues and ensure customer satisfaction</li><li>Support field validation and endurance trials of new components and retrofits.</li><li>Ensure compliance with RDSO guidelines, Railway Board protocols, and internal service standards.</li><li>Train and guide site technicians on warranty procedures, documentation, and technical updates.</li><li>Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Ensure adherence to Wabtec safety standards, promote a safety-first culture across all field teams.</li></ul><p><br><strong>Education/Training</strong></p><br><ul><li>Bachelor’s degree or Diploma in Mechanical/Electrical/Electronics</li></ul><p><br><strong>Experience </strong></p><br><ul><li>5–10 years of experience in railway field services with strong exposure to warranty management and maintenance operations.</li><li>Familiarity with ERP systems, service analytics, and failure reporting tools</li><li>Sound understanding of warranty & maintenance schedules (IOH, POH) terminology of Railways and Metro Railways</li><li>Ready to travel frequently</li><li>Excellent communication skills with written and verbal proficiency in English and Hindi. Regional language will be an added advantage.</li></ul><p><strong>Competence</strong></p><br><ul><li>Strong coordination, documentation, and communication skills</li><li>Strong analytical skills, Flexible attitude to work in changing environment</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
Vistaprint
Tunisia - Tunis
<p>The Vistaprint Corporate Solutions CARE team is a dedicated group of specialists whose primary focus is to provide exceptional customer service to our multiple customer segments across several offerings (for example, ProShop, ProAdvantage, or Custom Quotes) with an objective to maximize customer satisfaction and spend. The specialists are empowered to deviate from our standard procedures if necessary and go above and beyond in order to solve customer challenges. The specialists also have a deeper understanding of how different cultures may affect a customer's outlook, which helps them to build rapport and further enhance the customer experience.</p><p><b><br></b></p><p><b>Your role will include:</b></p><ul><li>Supporting customers by simply making it right for them</li><li>Sharing benefits of doing business with Vistaprint Corporate, as well as more broadly with other business units of Cimpress, and getting the right customers onboard</li><li>The ability to recognize buying signals and capitalize on it</li><li>Proofreading documents for customers to ensure they are error-free</li><li>Troubleshooting technical and promotional challenges within the Retail applications and in-Store interfaces.</li><li>Navigating and leveraging Vistaprint Corporate Solutions tools (Customer Relationship Management, Remediation tools) to provide the adequate level of service to different customers</li><li>Educating our customers on how to use the products and services we offer to market and grow their businesses.</li><li>Helping customers to create a consistent branding for their businesses</li><li>Being highly competent in managing multiple tasks and changing priorities efficiently and effectively</li><li>Identifying and reporting trending issues experienced by customers and agents</li></ul><p>In return, you will bring:</p><ul><li>An aptitude for resolving customer issues while balancing the needs of the customers with the needs of the company</li><li>Display a willingness to learn through openness to feedback and development</li><li>Excellent team player with a positive attitude</li><li>Excellent verbal and written communication skills</li><li>Proven ability to quickly learn and adapt to new tools and processes</li><li>A high degree of empathy with proven ability to actively listen to customers</li><li>Proven ability to build rapport with and maintain a conversation with our customers</li><li>Having a keen eye for attention to detail and reporting potential issues that may impact a customer experience</li><li>The ability to work within "gray" areas (e.g., knowing when to engage a customer in conversation vs. when to be more transactional and when to escalate, etc.)</li><li>Flexible to work any assigned shift.</li></ul><p>Additional requirements:</p><ul><li>Must have received Performing or High Performing in your last Review</li><li>Must be employed to the company for at least 6 months</li><li>Should not be on any form of written warning or Performance Improvement Plan</li></ul>Job Segment: CRM, Relationship Manager, Writing, Copy Editor, Bilingual, Technology, Customer Service, Creative<p><strong>Desired Candidate Profile</strong></p><ul><li>An aptitude for resolving customer issues while balancing the needs of the customers with the needs of the company</li><li>Display a willingness to learn through openness to feedback and development</li><li>Excellent team player with a positive attitude</li><li>Excellent verbal and written communication skills</li><li>Proven ability to quickly learn and adapt to new tools and processes</li><li>A high degree of empathy with proven ability to actively listen to customers</li><li>Proven ability to build rapport with and maintain a conversation with our customers</li><li>Having a keen eye for attention to detail and reporting potential issues that may impact a customer experience</li><li>The ability to work within "gray" areas (e.g., knowing when to engage a customer in conversation vs. when to be more transactional and when to escalate, etc.)</li><li>Flexible to work any assigned shift.</li><li>Must have received Performing or High Performing in your last Review</li><li>Must be employed to the company for at least 6 months</li><li>Should not be on any form of written warning or Performance Improvement Plan</li></ul>
Tunisia - Tunis
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<span><br>POSITION SUMMARY<br>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Vneuron Risk & Compliance
Tunisia - Tunis
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About the job Legal, Risk & Compliance Lead
<p><strong>About Vneuron and Reis RCS</strong></p><br>
<p><strong>Vneuron</strong> is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, <strong>Reis RCS</strong>, streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management.</p><br>
<p>In 2025, Vneuron earned recognition as one of the <strong>Top Innovators in the FinCrimeTech50</strong>, was awarded <strong>Best Compliance as a Service Solution</strong> award at the <strong>RegTech Insight Awards Europe</strong>, and was named to the <strong>AIFinTech100 2025</strong> list. For the fourth consecutive year, weve been honored in the <strong>RegTech100</strong>, a global list of the most innovative companies in the industry.</p><br>
<p>At <strong>Vneuron</strong>, were shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech.</p><br>
<p><br><strong>Our Culture & Values</strong></p><br>
<p>Vneuron puts the development of its team at the heart of its priorities. We provide a <strong>pleasant and comfortable work environment.</strong> Our organizational structure is <strong>flat</strong> and <strong>collaborative,</strong> and our management is <strong>available </strong>and <strong>present.</strong></p><br>
<p>We invite you to be part of a passionate and committed <strong>young</strong> team who values respect and sharing spirit. You will be surrounded by highly <strong>skilled technical and functional experts</strong> willing to guide you to evolve in all aspects of your career.</p><br>
<p>We believe that every person is unique and special. Thus, we provide <strong>attentive and active listening to your ideas</strong> and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneurons value proposition.</p><br>
<p><strong><br>THE ROLE<br></strong><span>The Legal, Risk & Compliance Lead is a strategic leadership position at the core of Vneuron's governance. You drive the company's legal and compliance strategy, guide high-stakes regulatory decisions, and represent Vneuron with authorities, clients, and partners. This role requires a dual posture: architect of internal compliance and operational legal counsel, within a fast-growing international RegTech environment.</span></p><br>
<p><strong><br>KEY RESPONSIBILITIES</strong></p><br>
<p><strong>1. Compliance & Risk Strategy</strong></p><br><ul><li><p>Define and drive the group-wide compliance strategy</p><br></li><li><p>Identify, assess, and arbitrate high-impact compliance risks</p><br></li><li><p>Oversee the risk map and ensure its continuous update</p><br></li><li><p>Design and evolve compliance tools, internal controls, and policies</p><br></li><li><span>Lead national and international regulatory monitoring; anticipate impacts and propose adaptation plans</span></li><li><span>Manage relationships with regulatory authorities as the company's primary contact</span></li><li><span>Establish and promote a strong ethical culture within Vneuron</span></li></ul> <p><strong>2. Reporting, Governance & Committees</strong></p><br>
<ul><li><span>Build and lead compliance and risk reporting for internal governance (Executive Committee, governance bodies)</span></li><li><span>Lead periodic internal and client-facing compliance reports</span></li><li><span>Chair or co-lead governance, risk, and compliance committees</span></li><li><span>Ensure traceability and documentation of compliance activities</span></li></ul> <p><strong>3. Legal, Contractual & Advisory</strong></p><br>
<ul><li><span>Secure the legal and compliance workstream in tenders: review of RFPs and RFIs, completion of client and prospect compliance and security questionnaires, qualification of requested commitments, and contractual Go/No-Go arbitration</span></li><li><span>Lead drafting, review, and negotiation of strategic contracts (sales, partnerships, SaaS)</span></li><li><span>Oversee contractual obligations and sensitive client relationship management</span></li><li><span>Act as the go-to legal counsel for all departments (product, sales, technical, finance)</span></li><li><span>Drive Vneuron's compliance with its own regulatory obligations: GDPR and data protection, ICT third-party service provider obligations under DORA, AI system provider obligations under the AI Act, and information security</span></li></ul> <p><strong>4. Leadership & Function Building</strong></p><br>
<ul><li><span>Contribute to the structuring and development of the compliance/legal function in line with company growth</span></li><li><span>Work closely with the Executive Committee on regulatory matters</span></li></ul>
<p><strong><br>Education</strong></p><br>
<ul><li><span>Master's degree in Law</span></li><li><span>A dual legal and technical/financial/risk management background is a strong asset</span></li></ul>
<p><strong><br>Experience</strong></p><br>
<ul><li><span>A minimum of 8 years of experience in business law, contract law or compliance, gained in-house, in private practice, or in software publishing</span></li><li><span>Significant exposure to multi-jurisdictional environments (Europe, Africa, MENA)</span></li><li><span>Proven experience managing regulatory authorities and institutional clients</span></li><li><span>Experience conducting complex contractual negotiations</span></li></ul> <p><strong>Skills & Qualities</strong></p><br>
<ul><li><span>Working command of the frameworks applicable to a software vendor serving financial institutions: GDPR, DORA as an ICT third-party service provider, the AI Act as an AI system provider, and information security standards such as ISO 27001</span></li><li><span>Sound understanding of the AML/CFT and sanctions environment our clients operate in; hands-on AML/CFT subject-matter expertise is not expected for this role</span></li><li><span>Strategic thinking, ability to synthesize, and decision-making under pressure</span></li><li><span>Excellent communicator, able to simplify complex topics for varied audiences</span></li><li><span>Rigorous, autonomous, and discreet in handling sensitive matters</span></li><li><span>Comfortable with AI tools and RegTech technologies for monitoring and documentation</span></li><li><span>French/English bilingualism required; Arabic or a third language is a plus</span></li></ul>
<p><strong><br>WHAT WE OFFER</strong></p><br>
<ul><li><span>A leadership role with direct visibility on company strategy</span></li><li><span>The opportunity to build and structure a legal and compliance function with international scope</span></li><li><span>A collaborative, agile, and international work environment</span></li><li><span>Exposure to varied and stimulating regulatory contexts (Europe, Africa, MENA)</span></li><li><span>Competitive compensation package and healthcare coverage for you and your family</span></li><li><span>Real growth and career development opportunities within a fast-expanding group</span></li></ul>
<p><strong><br>YOUR NEXT STEPS</strong></p><br>
<p>If you have the ambition to take on a high-impact role in a fast-growing RegTech environment, while capitalizing on your expertise and sense of responsibility, this role is for you.</p><br>
<p><strong><br>Apply now and become the next Spark!</strong></p><br>
<p>Follow us on LinkedIn to learn more about the Spark team and our solutions.</p><br> <br>
<br> </div>
Tunisia - Tunis
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<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Tunisia - Tunis
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<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Tunisia - Tunis
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<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Hewlett-Packard
Tunisia - Tunis
<p>This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.</p><p>We are looking for Territory Manager to join our team!</p><p>Responsibilities:</p><ul><li>Serves as a trusted advisor and expert to the Partner (e.g. Value Added Reseller (VAR), Distributor, SI, ISV, Managed Service Provider) on where to play within emerging trends in Partner's ecosystem in alignment with HPE business priorities.</li><li>Works with the Partner to create a mutually beneficial plan for the future.</li><li>Drives end- to- end HPE revenue, profitability, and pipeline by creating joint business plans and leading data-driven sales efforts with the Partner.</li><li>Articulates both HPE global and local business strategies to effectively "sell with," "sell to," and "sell through" the Partner, creating a scalable selling ecosystem.</li><li>Tailors solutions to influence the broader Partner ecosystem.</li><li>Develops thorough knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.</li><li>Demonstrates business and sales leadership by building mutually beneficial, executive-level relationships with one or many Partners to grow HPE market share.</li><li>Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed, including sales cadence, education, marketing, executive briefings, proactive forecasting, business planning, and client engagements.</li><li>Drives HPE marketing strategy through the customer.</li><li>Drives account mapping process with the Partner and HPE Sales teams to align field sales.</li><li>Promotes increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem.</li><li>Leads and implements HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE.</li><li>Influences Partner to drive increased number of sellers, Solution Architects, and other Partner resources to HPE portfolio.</li><li>Tailors selling solutions to fit the needs of the partner's customer profile including HPE products, services and technology alliances to achieve assigned quota.</li><li>May recruit and develop business relationships with new partners, working to increase partner commitment to HPE.</li><li>May spend time monitoring Partner sales floor to help develop pipeline.</li><li>Works to ensure that partners are aware of, and compliant with, HPE's SBC requirements for Partners, including applicable legal obligations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University or Bachelor's degree preferred, or equivalent experience.</li><li>Typically 7+ of selling experience at end-user account or partner level.</li><li>Experience selling to partners in a complex environment.</li><li>Technology Acumen: Thorough awareness of current technology trends and related HPE strategy and ability to articulate same to Partner.</li><li>Sales Acumen: Able to influence the partner to take actions that create increased value to HPE. Effectively exercises selling skills such as identifying potential opportunities, utilizing appropriate sales platforms and resources, and formulating and proposing solutions with the goal of expanding HPE's business. Acts with a sense of urgency to build strong customer relationships and drive solutions for the partner.</li><li>Account Management: Thorough understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies, creating increased business opportunities and value for HPE.</li><li>Partner Industry Acumen: Thorough understanding of Partner industry, trends, competitors, and the channel. Considered a subject matter expert for the Partner industry.</li><li>Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts. Thorough understanding of the Partner's relationships and needs.</li><li>Negotiation and Conflict Management: Ability to achieve agreement within business contexts, and resolve issues so that every party is satisfied.</li><li>Sales Forecasting: Ability to look forward and anticipate partner needs, proactively forecasting sales quota and effectively bridging sales gaps.</li><li>Communication: Professional, clear, and effective verbal and written communication.</li><li>Time Management: Ability to prioritize and effectively meet deadlines.</li><li>Creativity and Entrepreneurship: Ability to innovate, think beyond proscribed solutions, and take proactive steps to advance HPE sales efforts.</li><li>Fluent French and English languages</li></ul>
Wabtec
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Job Description<br><br><p><strong>Mission</strong></p><br><p>§ <strong>Key missions of the position:</strong></p><br><p><strong>New Projects</strong></p><br><p>Global Project Kick-off Presentations</p><br><p>Advance Ordering (AMA) - Long LT items, Supply critical items</p><br><p>OA receipt - SISCO / Local suppliers (SISCO weekly calls)</p><br><p>Heat map Preparation - Part shortage</p><br><p>More than 2 yrs. not procured items, RE-FAI coordination.</p><br><p>Daily Project meeting with PMs</p><br><p>Weekly Global meeting for critical part review along with PMs.</p><br><p>Customer Meeting / Calls.</p><br><p><strong>Proto chase</strong></p><br><p>Review with PPC</p><br><p>Critical / missing, bottle neck parts & development part</p><br><p>Critical / missing, bottle neck parts & development part obtain EDC from Sourcing. Procurement.</p><br><p>Critical / missing, bottle neck parts & development part obtain EDC not meeting, then escalate</p><br><p>Coordinating with TOT / Methods for TOT migrations</p><br><p>CO/CR & ECR / ECO changes implementation in coordination with CFT</p><br><p>Logistics documentation</p><br><p>Monthly PPR reviews</p><br><p>Regularization of Parts for Serialization / Production</p><br><p><strong>Serialization (Proto to 1st TS to Monthly production plan)</strong></p><br><p>Production Ramp-up coordination with Sourcing / SCM / Mfg. / TOT / SQE / PQE</p><br><p>CO/CR & ECR / ECO changes implementation in coordination with CFT</p><br><p>CFT coordination for Serial production</p><br><p>Logistics documentation - updataion</p><br><p>Weekly meeting with SIOP team on Demands / customer deliveries</p><br><p>Customer Order Review,</p><br><p>Forecasting</p><br><p><strong>Serialized Projects</strong></p><br><p>Gemba points</p><br><p>CO/CR & ECR / ECO changes implementation in coordination with CFT</p><br><p>Weekly meeting with SIOP team on Demands / customer deliveries</p><br><p>Customer Order Review</p><br><p>Forecasting</p><br><p><strong>Measurement</strong></p><br><ul><li>Q : First time right “First Article Inspection”</li><li>D : On time delivery, OITF</li></ul><p> <strong>Main responsibilities:</strong></p><br><ul><li>Prepare Heat- Map considering Internal and Customer FAI targets by engaging relevant stakeholders such as PPC, Project Sourcing, Project Supplier Quality, Project Engineering, Process Engineering and Project Manager, Procurement and Manufacturing of retro-plan until FAI milestone are met.</li><li>Organize necessary materials are available for timely execution of project, retro fitment and warranty replacements needed for the project on-time.</li><li>Plan and execute PIPO for localized, Transfer of Technology Products, Make-or-buy, Re-sourcing, outsourcing parts for meeting project delivery commitment.</li><li>Identify and drive forecasting accuracy on regular basis for improving project performance by connecting with internal and external customers..</li><li>Provide weekly and Monthly project demand for PPC, SIOP for DMP, STF roll-out month over month.</li><li>Initiate and drive internal proejct meeting with PM, TOT- PM and smooth execution of project.</li><li>Participate Internal customer meeting for understanding need and communicate the project requirements to PPC for plan and deliver the project on time month over month. </li></ul><p>People Management: YES ¨ NO ¨</p><br><p>If People Management, how many employees are managed?</p><br><p>Number of people : Nil</p><br><p>Budget Management: YES ¨ NO ¨</p><br><p>Yes – Project DMC budget.</p><br><p> <strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><p>§ <em>Bachelor of Engineering – Mechanical</em></p><br><p><strong>Professional </strong><strong>Experience</strong></p><br><p>§ Minimum 6 to 10 years’ experience</p><br><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Multiple project / products execution/ planning expertise</p><br><p>Level 1 (1 – high to 5 - low)</p><br><p><strong>Languages</strong></p><br><ul><li>English</li><li>Tamil / Kanda</li><li>Hindi</li></ul><p><strong>Other Specifications</strong></p><br><p><strong>Behavioural and Skills</strong></p><br><ul><li>High level of planning / execution proficiencies. </li><li>Strong interpersonal, communication skills.</li><li>Focused on delivery of activities within tight deadlines</li><li>Highly numerate, literate and articulate</li><li>High level of execution capabilities</li><li>Should have worked in Auto / Railway / Similar Industry segment</li><li>Candidate should have basic system Knowledge</li></ul><ul><li>Various quantity management - ISO, TS etc..</li></ul><ul><li>Product development gate APQP / PPAP / NPI Gate review process etc.</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
COGNIRA Inc
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>About us:</span></p><br>
<p><span>At Cognira, we strongly believe that people are the biggest asset of our company. Our hand-picked team consists of passionate, collaborative, and forward-thinking individuals from all over the globe. We are passionate about making science easy and accessible to retailers, helping them get more value from people, data, and systems. We bring together expertise in retail, science, and scalable technologies to automate and enhance the quality of decision-making through software and consulting services.</span></p><br>
<p><span>We are proud to have a growing team of domain experts and data scientists, as well as a culture that fosters strong and long-lasting relationships with our clients. </span></p><br> <p><span>Our Locations: </span></p><br>
<ul>
<li><span>Atlanta, GA, US </span></li>
<li><span>Tunis, Tunisia</span></li>
<li><span>Istanbul, Turkey</span></li>
<li><span>Paris, France</span></li>
<li><span>Porto, Portugal</span></li>
</ul>
<p><span>Our values:</span></p><br>
<ul>
<li><span>Be nice and trustworthy</span></li>
<li><span>Put our customers first</span></li>
<li><span>Succeed together</span></li>
<li><span>Never stop improving</span></li>
</ul> <p><span>Are you ready to grow with us?</span><span>To find out more about Cognira, please visit our website at</span><span>www.cognira.com</span></p><br> <p><span>Please submit your resume in English. </span><br></p><br> <p><span>I- Delivery Team Internship Topic: </span></p><br> <p><span>Data Science Consulting</span></p><br> <p><span>Project Overview</span></p><br>
<p><span>Support senior Data Science Consultants in the implementation and delivery of forecasting solutions for new clients. This internship provides hands-on experience with data onboarding, forecasting, analytics, and client-facing deliverables in a retail and consumer goods environment.</span></p><br>
<p><span>Responsibilities</span></p><br>
<ul>
<li><span>Validate client data feeds against the Cognira Data Framework (CDF), including completeness checks, data mappings, and promotion detection.</span></li>
<li><span>Develop and test Databricks notebooks and jobs for data ingestion and feature table generation.</span></li>
<li><span>Analyze forecast accuracy and assist with model tuning for seasonal trends and category-specific exceptions.</span></li>
<li><span>Build Merchant Insights dashboards and prepare weekly business reports.</span></li>
<li><span>Create release test cases and verify results following software releases.</span></li>
<li><span>Prepare data exploration analyses, insights, and client-facing presentations.</span></li>
</ul>
<p><span>Expected Outcomes</span></p><br>
<ul>
<li><span>Improved data quality and validation processes for new client implementations.</span></li>
<li><span>Reliable data ingestion and feature engineering pipelines in Databricks.</span></li>
<li><span>Enhanced forecast performance through model evaluation and tuning.</span></li>
<li><span>Actionable dashboards and reports that support business decision-making.</span></li>
<li><span>Comprehensive testing and validation of product releases.</span></li>
<li><span>Clear and effective communication of analytical findings to clients and stakeholders.</span></li>
</ul>
<p><span>Required Skills</span></p><br>
<ul>
<li><span>Experience with data analytics and reporting.</span></li>
<li><span>Proficiency in Python (Pandas) and SQL.</span></li>
<li><span>Understanding of statistics and forecasting concepts, including regression, time series analysis, MAPE, and bias.</span></li>
<li><span>Strong data validation and quality assurance skills.</span></li>
<li><span>Excellent written and verbal English communication skills.</span></li>
</ul>
<p><span>Preferred Skills</span></p><br>
<ul>
<li><span>Experience with Databricks, PySpark, and Delta Tables.</span></li>
<li><span>Knowledge of Retail or CPG (Consumer Packaged Goods) industries, including promotions, pricing, and merchandising.</span></li>
<li><span>Dashboard development and data visualization experience.</span></li>
<li><span>Familiarity with Git and GitHub.</span></li>
<li><span>Experience using AI coding assistants (e.g., Claude Code) for analysis and testing.</span></li>
<li><span>Understanding of causal inference methods such as Difference-in-Differences.</span></li>
</ul> <p><span>I- Product Team Internship Topic: </span></p><br> <p><span>AI-Powered Release Documentation</span></p><br> <p><span>Project Overview</span></p><br>
<p><span>Product teams often spend a significant amount of time turning information scattered across tickets, specifications, design files, and meeting decisions into release notes, feature guides, and knowledge base content. This process is typically manual, repetitive, and inconsistent, becoming increasingly difficult to manage as products evolve.</span></p><br>
<p><span>This project aims to design and implement AI-assisted workflows that automatically generate, validate, and maintain product documentation using existing tools and data sources. The goal is to enable Product Managers to review and approve documentation rather than create it from scratch, leaving behind a repeatable and scalable process for the team.</span></p><br> <p><span>Deliverables</span></p><br>
<ul>
<li><span>Map the current documentation workflow, including sources, ownership, cadence, and existing gaps, and develop a prioritized automation roadmap.</span></li>
<li><span>Build an internal release notes workflow that generates draft release notes from Jira release scopes for Product Manager review.</span></li>
<li><span>Design and maintain a structured knowledge base for Cora that is refreshed with each release, along with a validated question-and-answer benchmark to measure Cora's accuracy. (Content ingestion will be handled by the Cora Engineering team.)</span></li>
<li><span>Implement automated checks to identify inconsistencies between user stories, configuration specifications, and published documentation.</span></li>
<li><span>Develop AI-powered Product Management and UX assistants for recurring tasks, such as generating design specifications from user stories. As a stretch goal, build a backlog management assistant for duplicate detection and backlog grooming.</span></li>
<li><span>Create documentation, runbooks, and handover materials that enable the team to operate and maintain all workflows independently, and present a final demonstration with an assessment of time savings and quality improvements.</span><br></li>
</ul> <p><span>Required Skills</span></p><br>
<ul>
<li><span>Strong structured thinking and the ability to break down processes into clear inputs, outputs, and workflows.</span></li>
<li><span>Excellent written communication and technical documentation skills in English.</span></li>
<li><span>Hands-on experience building AI solutions beyond basic chat interfaces (e.g., custom assistants, agents, prompts, workflows, or automation scripts).</span></li>
<li><span>Ability to critically evaluate and improve AI-generated content.</span></li>
<li><span>Strong sense of ownership, autonomy, and problem-solving.</span></li>
<li><span>Background in Product Management, Business Analysis, Business Informatics, or a related field.</span></li>
</ul> <p><span>Preferred Skills</span></p><br>
<ul>
<li><span>Experience working with LLM APIs and agent frameworks (e.g., OpenAI, Anthropic, MCP).</span></li>
<li><span>Understanding of knowledge bases, Retrieval-Augmented Generation (RAG), and information retrieval systems.</span></li>
<li><span>Experience evaluating LLM outputs using benchmark question sets and accuracy metrics.</span></li>
<li><span>Basic Python skills for scripting and API integrations.</span></li>
<li><span>Familiarity with Jira, Confluence, or similar collaboration tools.</span></li>
<li><span>UX and user-centered design thinking.</span></li>
</ul> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
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<strong>Job Title: </strong>Goldstar Processing Support Agent FR (Day Shift) <br> <strong>Location</strong>: Tunis, Tunisia <br> <strong>Reporting to: </strong>Contact Centre Supervisor <br> <strong>Overview of Role:</strong><br> The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.<br><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong> <br> <p><strong><u>Primary responsibilities</u></strong><br> </p><br> <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> <br> <strong><u>Growth & Career Opportunities</u></strong><br> At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. <br> <p><strong><u>Perks of the Day (Hybrid) Shift</u></strong></p><br> <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> <br> <p><strong><u>Requirements & Qualifications</u></strong></p><br> <ul> <li><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</li> <li><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li><strong>Languages</strong> - Proficient written and oral in French is essential. </li> <li><strong>Strong communicator</strong> – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li><strong>Customer Service Focus</strong> – A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li><strong>A sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</li> <li><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</li> <li><strong>Computer literate</strong>, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> <br> <p><strong><u>Our Hiring Process</u></strong></p><br> <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> <br> <p><strong><u>Our values</u></strong></p><br> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><br> <p><strong>Customers-First: </strong></p><br> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p><br> <p><strong>Continuous Improvement: </strong></p><br> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p><br> <p><strong>Goal-Oriented: </strong></p><br> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p><br> <p><strong>Integrity: </strong></p><br> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p><br> <p><strong>People-Centric: </strong></p><br> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p><br> <br> <p><strong>Equal Opportunity Employer</strong></p><br> <p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><br> <br> <p><strong>About Goldstar</strong><br> Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</p><br> <p>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</p><br> <p>We’re committed to helping shape a better, brighter future—together</p><br> <br> <p>#LI-AA1 #LI-Onsite</p><br><br> </div>