Jobs in Tunisia

<p> <b>Job Description:</b> </p> <p> Configure SAP S/4HANA aATP solutions including Rule-Based ATP (RBATP), Product Allocation (PAL), Backorder Processing (BOP), Alternative-Based Confirmation (ABC), and Supply Protection scenarios.<br> Support fit-gap workshops and collaborate with business stakeholders to document order fulfillment and availability management requirements.<br> Prepare functional specifications, configuration documents, process flows, and testing documentation.<br> Participate in solution design activities and recommend best practices for product availability and order confirmation processes.<br> Execute unit testing and support SIT/UAT activities, including defect analysis and resolution.<br> Collaborate with PP/DS, EWM, SD, IBP, and Supply Chain teams to ensure end-to-end integration across planning and fulfillment processes.<br> Support aATP master data validation, migration activities, and cutover planning.<br> Assist with go-live preparation, deployment execution, and post-production hypercare support.<br> Analyze business requirements and translate them into scalable aATP configuration solutions.<br> Work closely with technical and functional teams to ensure successful implementation and process adoption.</p> <br><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's degree in Supply Chain Management, Engineering, Information Technology, Business Administration, or equivalent combination of education and experience.<br> Typically 10+ years of SAP aATP or SAP APO gATP implementation and configuration experience.<br> Strong understanding of SAP S/4HANA aATP functionality and ATP confirmation strategies.<br> Experience configuring Rule-Based ATP, Product Allocation, Backorder Processing, and order fulfillment processes.<br> Proven experience supporting end-to-end implementation projects and deployment activities.<br> Experience conducting Unit Testing, SIT, and integration testing within complex SAP landscapes.<br> Strong analytical, troubleshooting, and documentation skills.<br> Ability to collaborate effectively with cross-functional teams and business stakeholders.</p> <br> Other Qualifications <br> <p> SAP S/4HANA aATP certification preferred.<br> Previous SAP APO gATP experience is highly desirable.<br> Experience with SAP IBP and integration between IBP and aATP solutions is a strong advantage.<br> Knowledge of SAP SD, EWM, PP/DS, and Supply Chain Planning processes.<br> Experience with SAP Activate methodology and Agile delivery frameworks.<br> Manufacturing, distribution, or consumer products industry experience is a plus.<br> Strong communication, stakeholder management, and consulting skills.<br> Experience supporting global template rollouts and multi-country deployment programs preferred.</p>

<p> <b>Job Description:</b> </p> Essential Job Functions <br> <p> Develop and maintain comprehensive SCM cutover plans covering EWM, IBP, PP/DS, aATP, Manufacturing, Finance, Data Migration, Integration, and Technical workstreams.<br> Coordinate end-to-end go-live readiness activities and ensure alignment across all program stakeholders.<br> Manage inventory migration, stock transfers, inventory freezes, warehouse transitions, and production cutover activities.<br> Facilitate cutover planning workshops and define responsibilities, dependencies, escalation paths, and execution timelines.<br> Coordinate and execute cutover rehearsal activities, mock cutovers, and dress rehearsals to validate deployment readiness.<br> Monitor critical path activities and proactively manage risks, issues, and dependencies impacting go-live schedules.<br> Support business readiness assessments and ensure operational teams are prepared for deployment execution.<br> Facilitate go/no-go decision processes in collaboration with Program Leadership, Business Stakeholders, and the Program Cutover Manager.<br> Prepare and distribute cutover status reports, execution dashboards, risk logs, and executive communications.<br> Coordinate hypercare readiness activities and transition planning from deployment to operational support teams.<br> Ensure adherence to SAP Activate cutover methodology, governance standards, and deployment best practices.<br> Drive issue resolution and escalation management throughout cutover execution and stabilization phases.</p> <br><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, Engineering, or equivalent combination of education and experience.<br> Typically 10+ years of SAP project delivery experience, including significant experience in cutover management for SCM, logistics, manufacturing, or ERP transformation programs.<br> Proven experience leading SAP S/4HANA cutover planning and execution activities in complex enterprise environments.<br> Strong knowledge of inventory migration, warehouse cutover, production transition, and planning data migration processes.<br> Experience coordinating large, cross-functional teams across business, functional, technical, and operational workstreams.<br> Expertise in dependency management, critical path management, RAID tracking, and deployment governance.<br> Strong understanding of SAP Supply Chain processes including EWM, Manufacturing, Planning, Procurement, and Finance integration points.<br> Excellent project coordination, organizational, communication, and stakeholder management skills.<br> Ability to perform effectively under high-pressure deployment and go-live conditions.</p> <br> <p> SAP Activate certification, training, or direct implementation experience preferred.<br> Previous experience supporting EWM, SCM, logistics, manufacturing, or warehouse transformation programs highly desirable.<br> Experience with enterprise deployment planning tools such as Microsoft Project, Primavera, Jira, Azure DevOps, or SAP Cloud ALM.<br> Knowledge of SAP data migration methodologies and deployment governance frameworks.<br> Experience managing global, regional, or multi-country go-live programs.<br> Understanding of business continuity planning, disaster recovery considerations, and operational readiness activities.<br> PMP, PRINCE2, Agile, or related project management certifications are a plus.<br> Strong leadership and decision-making capabilities with proven success in coordinating mission-critical deployment events.</p>

<p> <b>Job Description:</b> </p> <p>Lead SAP EWM solution design and deployment activities from blueprint through go-live and hypercare.</p> <p> <br> Design and configure warehouse management processes including inbound logistics, putaway, storage management, picking, packing, replenishment, and goods issue processes.<br> Facilitate discovery, fit-gap, and solution design workshops with warehouse operations and business stakeholders.<br> Provide leadership and direction to EWM consultants, ensuring high-quality deliverables and adherence to project standards.<br> Review and approve functional specifications, configuration documents, test scenarios, and deployment plans.<br> Coordinate cross-functional integration activities with SAP MM, PP, TM, SD, and other supply chain workstreams.<br> Lead testing strategy, including Unit Testing, SIT, UAT support, and defect management.<br> Manage cutover planning, warehouse stock migration, go-live readiness assessments, and hypercare support activities.<br> Identify project risks, develop mitigation plans, and escalate critical issues </p> <p>when necessary.<br> Collaborate with program leadership to ensure successful execution of regional deployment objectives.<br> Support client stakeholder engagement and provide strategic guidance on warehouse process optimization and transformation initiatives.</p> <br> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's degree in Supply Chain Management, Engineering, Information Technology, Logistics, or related field, or equivalent combination of education and experience.<br> Typically 7+ years of SAP EWM implementation experience, including leadership responsibilities in large-scale transformation programs.<br> Deep expertise in SAP S/4HANA Embedded EWM configuration and warehouse execution processes.<br> Strong experience leading multi-site EWM deployments in manufacturing, distribution, or logistics environments.<br> Proven experience managing end-to-end EWM implementation lifecycles from design through production support.<br> Strong understanding of warehouse business processes, inventory management, and logistics operations.<br> Experience leading global or regional consulting teams in onshore, offshore, or hybrid delivery models.<br> Excellent communication, stakeholder management, leadership, and problem-solving skills.</p> <br> Other Qualifications <br> <p> SAP EWM Certification highly preferred.<br> Experience with integration across SAP MM, PP, TM, GTS, and other Supply Chain modules.<br> Experience with SAP Activate methodology and Agile delivery frameworks.<br> Knowledge of warehouse automation technologies, RF solutions, robotics integration, or advanced logistics processes is a plus.<br> Experience supporting global template rollouts and enterprise transformation initiatives preferred.<br> Advanced degree in Supply Chain, Engineering, Business Administration, or related field is a plus.<br> Proven ability to manage executive stakeholders and drive strategic warehouse transformation programs.</p>

<p> <b>Job Description:</b> </p> <p> Configure SAP EWM warehouse processes including inbound, outbound, internal warehouse movements, inventory management, and handling unit management.<br> Support warehouse blueprint and fit-gap workshops with business stakeholders.<br> Prepare functional specifications, configuration documentation, and process flows.<br> Perform system configuration and support solution design activities for assigned deployment sites.<br> Execute unit testing, support SIT/UAT cycles, and assist in defect resolution activities.<br> Collaborate with MM, PP, TM, SD, and integration teams to ensure end-to-end process alignment.<br> Support data migration, cutover planning, stock migration, and go-live activities.<br> Provide user training, knowledge transfer, and hypercare support during deployment phases.<br> Assist with issue analysis and continuous improvement initiatives within warehouse operations.<br> Coordinate with project leads and offshore delivery teams to ensure project milestones are achieved.</p> <br> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's degree in Supply Chain, Engineering, Information Technology, Logistics, or equivalent combination of education and experience.<br> Typically, 5+yrs of relevant SAP EWM implementation experience.<br> Experience with SAP EWM configuration and warehouse management processes.<br> Understanding of SAP S/4HANA Embedded EWM architecture and integration concepts.<br> Experience supporting testing activities including Unit Testing, SIT, and UAT.<br> Knowledge of warehouse operations, inventory management, and logistics execution processes.<br> Strong analytical, communication, and problem-solving skills.<br> Ability to work effectively in global delivery and multi-cultural environments.</p>

<p> <b>Job Description:</b> </p> Essential Job Functions <br> <p> Lead SAP Procurement workstream delivery across all project phases, including blueprint, solution design, build, testing, deployment, and hypercare support.<br> Design and configure SAP S/4HANA Procurement processes including Purchasing, Inventory Management, Invoice Verification, Source Determination, and Procurement Master Data.<br> Facilitate fit-gap workshops and business process design sessions with procurement, supply chain, operations, and finance stakeholders.<br> Drive alignment of procurement processes with global SCM templates, governance standards, and business objectives.<br> Manage Procurement consultant activities, workstream deliverables, and quality assurance reviews.<br> Review and approve configuration documents, functional specifications, process flows, and testing deliverables.<br> Coordinate integration activities between Procurement and EWM, PP, Finance (FI/CO), and Master Data Governance (MDG) workstreams.<br> Lead procurement-related testing activities including Unit Testing, SIT, UAT support, and defect management.<br> Support vendor master data governance, cleansing, migration, and validation activities.<br> Manage procurement cutover planning, deployment readiness activities, and post-go-live stabilization support.<br> Identify process improvements and recommend best practices leveraging SAP S/4HANA Procurement capabilities.<br> Collaborate with global project teams to ensure consistent delivery and successful business adoption.</p> <br> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, Engineering, or equivalent combination of education and experience.<br> Typically 10+ years of SAP MM Procurement implementation experience.<br> Strong expertise in SAP S/4HANA Procurement, Purchasing, Inventory Management, Material Master Data, and Invoice Verification processes.<br> Proven experience leading SAP Procurement workstreams within large-scale SCM, manufacturing, or ERP transformation programs.<br> Experience conducting fit-gap analysis, business workshops, solution design, testing, and deployment activities.<br> Strong understanding of procurement-to-pay (P2P) business processes and supply chain operations.<br> Knowledge of procurement integration with Warehousing, Manufacturing, Planning, Finance, and Master Data domains.<br> Excellent stakeholder management, leadership, communication, and problem-solving skills.<br> Experience working within offshore, nearshore, and global delivery models.</p> <br> <p> SAP S/4HANA Procurement certification preferred.<br> Experience in manufacturing, distribution, consumer products, life sciences, automotive, or industrial sectors is highly desirable.<br> Knowledge of SAP Ariba, SAP MDG, SAP EWM, or SAP Supplier Lifecycle Management solutions is a plus.<br> Experience with SAP Activate methodology and Agile delivery frameworks.<br> Familiarity with vendor onboarding, strategic sourcing, supplier management, and procurement transformation initiatives.<br> Experience supporting global template rollouts and multi-country deployment programs preferred.<br> Advanced degree in Supply Chain, Business Administration, Procurement, or related field is a plus.<br> Strong consulting and business transformation capabilities with the ability to influence stakeholders at multiple organizational levels.</p>

<p> <b>Job Description:</b> </p> <p> Lead SAP FI/CO solution design, configuration, and deployment activities throughout the project lifecycle.<br> Drive Finance workstream delivery from blueprint and fit-gap analysis through testing, cutover, go-live, and hypercare support.<br> Design and configure SAP S/4HANA Finance processes including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CO-CCA), and Product Costing (CO-PC).<br> Facilitate finance and controlling workshops with business stakeholders to gather requirements and define future-state processes.<br> Define inventory valuation and cost accounting structures to support manufacturing and supply chain operations.<br> Collaborate with PP, EWM, MM, Procurement, and Group Reporting teams to ensure seamless financial integration across business processes.<br> Lead financial master data design, governance, and migration activities.<br> Review configuration documents, functional specifications, test scripts, and deployment deliverables to ensure quality and compliance with standards.<br> Manage Finance consultants and provide functional leadership across delivery teams.<br> Drive testing strategy including Unit Testing, SIT, UAT support, and defect resolution management.<br> Support period-end closing processes, financial reconciliation activities, and post-go-live stabilization efforts.<br> Identify project risks and dependencies while providing mitigation strategies and escalation management.</p> <br> Basic Qualifications <br> <p> Deep expertise in SAP S/4HANA Finance, Financial Accounting (FI), Cost Center Accounting (CO-CCA), Product Costing (CO-PC), and Inventory Valuation.<br> Proven experience leading Finance workstreams in large-scale SAP transformation programs.<br> Strong understanding of manufacturing finance processes, inventory accounting, cost allocations, and profitability management.<br> Experience integrating SAP Finance with PP, EWM, MM, Procurement, and Group Reporting solutions.<br> Demonstrated leadership, stakeholder management, and consulting capabilities.<br> Strong analytical, communication, and problem-solving skills.</p> <br> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> Bachelor's or Master's degree in Finance, Accounting, Information Technology, Business Administration, or a related discipline.<br> Typically 12+ years of SAP FI/CO implementation experience with significant exposure to manufacturing, supply chain, or industrial environments.</p>

<p><strong>What This Role Is (and Isn't)</strong> <br>This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit. Responsibilities </p><ul> <li> <strong>Data-led discovery:</strong> Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog.</li> <li> <strong>Problem framing:</strong> Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do.</li> <li> <strong>Metrics and success criteria:</strong> Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it.</li> <li> <strong>Experimentation and causal inference:</strong> Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible.</li> <li> <strong>ML product lifecycle:</strong> Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended.</li> <li> <strong>Roadmap and trade-offs:</strong> Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services.</li> <li> <strong>Stakeholder alignment and visibility:</strong> Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives.</li> <li> <strong>Leadership and culture:</strong> Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you.</li> </ul><br><p></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations).</li> <li>Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it.</li> <li>Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference.</li> <li>Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance.</li> <li>A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong.</li> <li>Experience working with distributed or remote teams across multiple markets.</li> <li>Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus.</li> <li>BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.</li> </ul>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br>Missions</b></font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Design &amp; Creative Production</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creation of animated HTML5 banners, short videos and static visuals optimized for programmatic and social networks.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Integration and animation of graphic elements (images, typography, icons, videos) while respecting brand guidelines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of AI tools (MidJourney, DALL E, Runway, Stable Diffusion) to generate or enrich creative assets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implementation of hybrid creative workflows (traditional design + AI generation) to accelerate production.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Collaboration with the creative and media team</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in concert with Creative Strategists to translate concepts into operational deliverables.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapting creations to the technical constraints of the platforms (DV360, Meta, TikTok, Google Ads).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide organized and optimized source files (Photoshop, After Effects, Figma, etc.)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Optimization &amp; Creative Performance</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Visual A/B testing: designing variants to measure the impact on performance (CTR, conversion, engagement).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring and integration of creative trends (motion design, innovative formats, generative AI).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of reusable templates to accelerate the production launch of future campaigns.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Technical management of deliverables</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compliance with weight constraints, resolution and compatibility for programmatic broadcasting.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of complete HTML5 packages, optimized videos and multi-format exports.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous management of assets on our DAM (Digital Asset Management).</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Privileges</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A rare opportunity to change the world around you so that it uses your product.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We're not just an app; we're instilling social values ​​and reinventing how services are delivered in our region.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Motivated colleagues in a very friendly work environment,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in the launch of new and innovative projects.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Competitive remuneration.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complementary health insurance.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuing education.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing summaries, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</font></font><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in digital graphics and motion design, ideally in an advertising or media environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of Adobe Creative Suite tools (Photoshop, Illustrator, After Effects), Figma and Google Web Designer.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge and practice of generative AI image/video tools (MidJourney, Runway, DALL E, Stable Diffusion).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the technical constraints of programmatic and social ads campaigns.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage several projects in parallel, attention to detail and responsiveness.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good written and oral communication skills (FR/EN), collaborative spirit.</font></font></li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description: Systems and Network Support Technician (M/F)</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Tunis, Tunisia </font></font><br><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Work arrangement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> On-site </font></font><br><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Fixed-term</font></font></p><p> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Thanks to all this, Veo consolidates its reputation based on commitment, transparency, solidarity, continuous improvement and competence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems and Network Support Technician</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to strengthen our IT team in Tunis.</font></font></p><p> </p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></h4><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main missions</b></font></font></h4><ul><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide first-level technical support to users (hardware and software).</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Install, configure and maintain workstations and computer peripherals.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide first-level administration of Windows servers.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnose and resolve hardware, software and network incidents.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record and track incidents in the support management tool (GLPI).</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of the IT infrastructure and the updating of the inventory.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check the availability of applications and computer equipment.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate interventions with systems and network teams if necessary.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular reporting to the hierarchical manager.</font></font></p><p> </p></li></ul><p> </p><p> </p><p><strong>Desired Candidate Profile</strong></p><h4>Job requirements Profil recherch</h4><ul><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Computer science training (Bachelor's degree or equivalent).</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of French and English, both spoken and written.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of Windows environments, computer hardware and networks.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of the Office Pack.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of GLPI is an asset.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisational skills and analytical mind.</font></font></p></li><li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills, team spirit and ability to manage priorities.</font></font></p><p> </p></li></ul>

<p><strong style="font-size: 11px;">Job Objectives</strong></p> <ul> <li>To oversee the day-to-day operations of the spa, assuring delivery of 5 star guest services, safe &amp; harmonious work environment, productive and efficient working habits, properly controlled inventories &amp; expenses, as well as daily supervision of staff schedules to maximize revenues.</li> <li>To support the Spa Director in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.</li> <li>To work with the Spa Director to ensure department revenues are achieved in line with budget.</li> <li>Proactively monitor and action strategies to promote a positive staff attitude at all times. At all times leading by example and working to inspire staff to develop their skills and work cohesively as a unit. </li> </ul> <p><strong><br></strong></p><p> <strong>Key Areas of Responsibility:</strong> </p> <p> <strong>Financial/ Commercial</strong> </p> <ul> <li>To assist in achieving agreed commercial targets at the Spa through the planned co-ordinated development of the facility and the implementation of the treatment and activity programme.<br> </li> </ul> <ul> <li>To be responsible for motivating and driving sales and establish targets, which are realistic and achievable.<br> </li> </ul> <ul> <li>To liaise with the Spa Director on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.</li> </ul> <ul> <li>Oversee monthly inventories and product control for all professional product, equipment, linens, etc.</li> </ul> <p> <strong>Administrative/ Operational</strong> </p> <ul> <li>To maintain and implement the reporting procedures and control system established by the Hotel.</li> </ul> <ul> <li>To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li> </ul> <ul> <li>To maintain and update equipment, product, service and standards as required.</li> </ul> <ul> <li>To deal with problems, enquiries and complaints from Spa clientele.</li> </ul> <ul> <li>To interact professionally with guests, members, and members of staff.</li> </ul> <ul> <li>Oversee training and orientation of all treatment staff new hires</li> </ul> <ul> <li>To manage spa therapist rota ensuring cover is adequate and appropriate at all times in accordance with business levels</li> </ul> <p> <strong>Sales and Marketing</strong> </p> <ul> <li>In conjunction with the Spa Director, develop concept planning, menu of services, retailing, merchandising, marketing and product development at the Spa.</li> </ul> <ul> <li>To ensure that guests, tour operators and local guest demographic are kept informed of all spa events and activities, both in the form of internal and external advertising and where appropriate via the publication of a regular newsletter.</li> </ul> <ul> <li>To personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa. Where required taking part in promotional events and activities in order to promote the spa to a new/wider demographic.</li> </ul> <ul> <li>To constantly be aware of innovations within the industry and consider their worth at the Spa.</li> </ul> <p> <strong>Personnel</strong> </p> <ul> <li>To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the Spa.</li> </ul> <ul> <li>To be responsible for the delivery of a consistently high level of service standards by all spa staff.</li> </ul> <ul> <li>To be responsible for instigating progressive, professional and well-organised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements.</li> </ul> <ul> <li>To perform any other duties deemed reasonable by management.</li> </ul> <ul> <li>Comply with all hotel and spa policies and procedures.</li> </ul> <p> </p> <p> </p> We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea &amp; spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1<p></p>

<ol><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Objectives</font></font></strong></li></ol><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To oversee the day-to-day operations of the spa, ensuring delivery of 5 star guest services, safe &amp; harmonious work environment, productive and efficient working habits, properly controlled inventories &amp; expenses, as well as daily supervision of staff schedules to maximize revenues.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To support the Spa Director in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To work with the Spa Director to ensure department revenues are achieved in line with budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactively monitor and action strategies to promote a positive staff attitude at all times. At all times leading by example and working to inspire staff to develop their skills and work cohesively as a unit.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Areas of Responsibility:</font></font></strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Financial/ Commercial</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To assist in achieving agreed commercial targets at the Spa through the planned co-ordinated development of the facility and the implementation of the treatment and activity program.</font></font><br></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be responsible for motivating and driving sales and establish targets, which are realistic and achievable.</font></font><br></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To liaise with the Spa Director on forecasts, stock levels, requisitions, budget, targets etc. and ensure a stock level appropriate to business demands.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oversee monthly inventories and product control for all professional products, equipment, linens, etc.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administrative/ Operational</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To maintain and implement the reporting procedures and control system established by the Hotel.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To maintain and update equipment, product, service and standards as required.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To deal with problems, inquiries and complaints from Spa clientele.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To interact professionally with guests, members, and members of staff.</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oversee training and orientation of all treatment staff new hires</font></font></li></ul><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To manage spa therapist rota ensuring cover is adequate and appropriate at all times in accordance with business levels</font></font></li></ul><p></p>

<p> <strong>Job Overview</strong> </p> <p>Digital Virgo Tunisia is looking for a motivated and proactive Digital Product Manager to support the development, marketing and performance of its digital services in the Tunisian market.</p> <p>This role is suited to a candidate with a strong interest in digital services, telecommunications and value-added services (VAS). As part of an agile and versatile team, the successful candidate will contribute to launching and enhancing offers, engaging users and building customer loyalty.</p> <p>Working closely with sales, technical and user acquisition teams, as well as partner telecom operators, the Digital Product Manager will propose and implement initiatives to increase service usage, customer satisfaction and revenue.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>1. Product Strategy and Offer Development</strong> </p> <ul> <li>Contribute to product positioning, offer development and the product roadmap based on user needs and performance insights.</li> <li>Support the launch of new services by preparing product and marketing briefs, coordinating materials and monitoring launch activities.</li> <li>Identify opportunities to improve user journeys and recommend enhancements to the customer experience.</li> </ul> <p> <strong>2. Marketing Campaigns and Customer Loyalty</strong> </p> <ul> <li>Develop and maintain a marketing calendar covering key events, promotional campaigns, challenges and featured content.</li> <li>Segment the user base by usage, activity and tenure to develop relevant and targeted initiatives.</li> <li>Implement onboarding, engagement, loyalty and reactivation campaigns through available channels, including SMS, push notifications and placements within partner applications.</li> <li>Propose loyalty mechanisms, such as rewards, challenges or targeted offers, and measure their impact on retention.</li> </ul> <p> <strong>3. Performance Monitoring and Coordination</strong> </p> <ul> <li>Monitor key performance indicators, including revenue, active users, conversion, usage frequency, retention, churn and campaign results.</li> <li>Produce regular dashboards, analyse performance gaps and recommend corrective actions.</li> <li>Coordinate product and marketing activities with telecom operators and internal teams, and work with digital acquisition teams to improve conversion.</li> <li>Monitor the Tunisian market, competitor offers and evolving user expectations.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A higher education qualification in marketing, business, communications or a related field.</li><li>Initial experience in product management, product marketing, digital marketing, CRM or promotional campaigns is preferred.</li><li>Experience in telecommunications, digital services or subscription-based services is an advantage.</li><li>Good understanding of customer lifecycle management, including segmentation, engagement, retention and reactivation.</li><li>Understanding of key performance and loyalty indicators, particularly retention rate, churn and usage frequency, with the ability to translate findings into practical recommendations.</li><li>Ability to prepare product or campaign briefs, monitor implementation and analyse results.</li><li>Good command of Excel and PowerPoint; familiarity with CRM or marketing analytics tools is an advantage.</li><li>Understanding of digital acquisition principles and how they connect with customer loyalty; knowledge of Google Ads is a plus.</li><li>Analytical thinking, curiosity and a customer-focused mindset.</li><li>Creativity and the ability to propose practical initiatives to increase product usage and improve the customer experience.</li><li>Strong organisational skills, autonomy and attention to detail in project follow-up.</li><li>Good interpersonal and communication skills, with the ability to work effectively with a range of internal teams and external partners.</li><li>Good written and spoken French and Arabic are required. Professional working proficiency in English is needed to collaborate effectively with the Group's teams.</li></ul>

<p><br></p><p> <strong>Join us and help drive the transformation of the automotive world.</strong> </p><p> </p><p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br> </p><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p><p>- Takes responsibility for standard &amp; governance adherence and process execution<br> </p><p>- Leads the direct reports in the area of responsibility<br> </p><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p><p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p><p> <br> </p><p>Functional accountability for Operations Quality on segment level<br> </p><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br> </p><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br> </p><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p> </p><p><strong>Desired Candidate Profile</strong></p><p> Education Level : University Degree in a relevant field<br> </p><p> Language: English &amp; French<br> </p><p> Experience : Min 5 years in Quality<br> </p><p> Communication<br> </p><p> Social &amp; intercultural sensitivity<br> </p><p> Change management<br> </p><p> Target &amp; result orientation<br> </p><p> Motivation &amp; resilience<br> </p><p> Self-organization<br> </p><p> Conflict management<br> </p><p> Teamwork</p>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as an On-Site IT Service Delivery Engineer (ITSDE), where you will maintain the proper functioning of desktop and local telephony infrastructure to ensure system reliability and seamless support across our site. Ready to make an impact? Apply now and let s start something brilliant!</p> <p> <br> </p> <p> <strong>Join Transcom as an On-Site IT Service Delivery Engineer (ITSDE)!</strong> </p> <p>Be on the front line of technical excellence for our team and deliver impactful work on a company level. In this role, you will:<br> </p> <ul> <li>Provide administration, maintenance, and deployment of IT hardware, software, desktops, servers, and telephony infrastructure in conjunction with the central IT Service Delivery team;</li> <li>Deliver user support, incident resolution, and file recovery via ServiceNow while ensuring compliance with security standards, policies, and configuration documentation;</li> <li>Collaborate with cluster IT management, central IT Service Delivery, and IT Governance to oversee local infrastructure, asset inventories, and standard network services;</li> <li>Provide additional support for site- or country-specific applications and offer on-site assistance for centrally managed network devices, servers, and local data centers;</li> <li>Coordinate with contractors, technology partners, and IT Procurement for quotes, licenses, and warranty support while ensuring effective first-line and corporate IT service delivery.<br> <br> </li> </ul> <strong>What's in it for YOU!</strong> <br> <ul> <li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule and life-work balance.<br></li><li><br> </li> </ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p><strong style="font-size: 11px;">To be successful in this role, the following is needed:</strong><span style="font-size: 11px;"></span><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Minimum studies: Diploma or advanced vocational training in Information Technology (University degree in IT is an advantage);</li><li style="font-size: 11px;">Specific training and/or work experience in Networks and Communications is an asset;</li><li style="font-size: 11px;">Previous experience: Minimum of two years' experience in a similar post (experience in the Contact Center sector is an advantage);</li><li style="font-size: 11px;">Hands-on experience in administration and maintenance of IT infrastructure (workstations, laptops, servers, cabling, racking, backup/recovery, and HW/SW installation);</li><li style="font-size: 11px;">Strong understanding of data network technologies, digital/IP telephony, operating systems (MS Windows), standard services (DHCP, DNS, WINS), and databases;</li><li style="font-size: 11px;">Proficiency in IT tools including Office package/GSuite, email communication, and Service Desk / Incident Management tools like ServiceNow;</li><li style="font-size: 11px;">High-level proficiency with periphery devices and components.<br></li></ul>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you <i><b>FIS</b></i>?</p><br><br><p><b><u>About the role:</u></b></p><br><p>As a Senior Mainframe Production Support Analyst, you will support the daily execution oftest cycles and migrations for four customers hosted in Little Rock, Arkansas.</p><br><p>You will work closely with three other Operations Analysts, sharing responsibilities across the four client environments. The role involves executing scheduled and on-demand test cycles, monitoring mainframe jobs, troubleshooting operational issues, and escalating incidents when required.</p><br><br><p>Test cycles are managed using <b>ZEKET scheduling software</b>, while migration activities typically involve updating <b>ZEKET</b> and <b>SAR reporting software</b>, running mainframe jobs, and verifying that jobs complete successfully.</p><br><p>This position requires availability to work according to the <b>US Central Time Zone</b>.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li>Run and monitor mainframe test cycles, including cycles scheduled for specific days/times as well as on-demand requests.</li><li>Submit JCL (Job Control Language) jobs to load and execute the appropriate test cycles.</li><li>Monitor jobs and cycles for abends and other processing issues.</li><li>Identify operational failures and escalate them to the appropriate on-call support contact according to the on-call schedule.</li><li>Follow troubleshooting instructions provided by the support team and restart cycles or jobs when required.</li><li>Support migration activities across the customer environments.</li><li>Update the ZEKET scheduler as part of test-cycle and migration activities.</li><li>Update and work with SAR reporting software.</li><li>Run migration jobs and verify job completion codes to ensure successful processing.</li><li>Collaborate with the other Operations Analysts to support responsibilities across four customer environments.</li><li>Participate in knowledge sharing and training to ensure appropriate coverage of operational responsibilities.</li></ul><p><b><u>What you will need:</u></b></p><br><ul><li>Hands-on experience <b>navigating and working within a mainframe environment</b>.</li><li>Experience supporting <b>mainframe batch processing, test cycles, or migrations</b>.</li><li>Familiarity with JCL and submitting/monitoring mainframe jobs.</li><li>Ability to recognize and respond to job abends and processing failures.</li><li>Experience with <b>ZEKET</b> is highly relevant for this position.</li><li>Familiarity with <b>SAR reporting software</b> is beneficial.</li><li>Ability to follow operational procedures and escalate issues appropriately.</li><li>Strong attention to detail when monitoring job execution and completion codes.</li><li>Excellent English communication skills, both written and verbal.</li><li>Ability to work according to the <b>US Central Time Zone</b>.</li></ul><br><p><b><u>What we offer you:</u></b></p><br><p>At FIS, we are as committed to growing our employees’ careers as our own business. We offer:</p><br><ul><li>Opportunities to innovate in fintech</li><li>Inclusive and diverse team atmosphere</li><li>Professional and personal development</li><li>Resources to contribute to your community</li><li>Competitive salary and benefit</li></ul><br><p><b>#LI-RB1 #LI-HYBRIDE</b></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contexte</strong></p><br> <p>Le Programme des Nations Unies pour le développement (PNUD) en Tunisie accompagne la Cour des comptes dans la mise en œuvre de son plan stratégique 2022-2026. La Cour des comptes est une institution constitutionnelle clé, qui joue un rôle essentiel dans l'audit et la surveillance des finances publiques. Depuis l'indépendance de la Tunisie, la Cour a considérablement élargi ses fonctions, notamment en matière de contrôle des finances publiques, de surveillance du financement des partis politiques et d'évaluation des politiques publiques.</p><br> <p>Pour répondre à ces nouvelles exigences, la Cour des comptes est en pleine transformation, d'une institution d'audit classique à une véritable juridiction financière. Cette transition nécessite une modernisation de son cadre institutionnel, de ses méthodes de gestion, ainsi qu'une meilleure interaction avec le public et les autres institutions. La mise en œuvre du troisième plan stratégique de la Cour est au cœur de cette transformation, visant à renforcer sa gouvernance interne, à améliorer son indépendance administrative et financière, et à moderniser ses méthodes de travail.</p><br> <p>Le projet, financé par la Délégation de l’Union Européenne en Tunisie, a pour objectif d'accompagner la Cour des comptes sur une période de trois ans dans la mise en œuvre de ce plan stratégique. Il se concentre sur le renforcement des capacités institutionnelles, l'amélioration de l'évaluation des politiques publiques, le renforcement de la communication avec les parties prenantes, et l'introduction d'outils numériques pour garantir la transparence, la redevabilité et l'efficacité. L'objectif ultime est de renforcer la transparence et la redevabilité, pour une plus grande confiance des citoyens.</p><br> <p>Dans ce cadre, le PNUD recrute un.e Analyste de projet pour appuyer la gestion de projet.&nbsp;</p><br> <p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Devoirs et responsabilités</strong></p><br> <p>Sous la supervision directe du Conseiller(ère) Technique Principal.e (CTP) en sa capacité de chef(fe) de projet, l’Analyste de Projet intervient dans (i) la planification des ressources du projet, la coordination et la mise en œuvre efficace du projet, (ii) les activités de suivi du progrès et de rapportage sur la mise en œuvre du projet et (iii) la facilitation de la gestion, du renforcement et du partage des connaissances.</p><br> <p><strong>1- Appuyer la planification, la coordination et la mise en œuvre efficace du projet</strong></p><br> <ul> <li>Appuyer le/la CTP dans l’élaboration des plans de travail incluant les allocations budgétaires nécessaires, en ligne avec le document de projet et conformément aux politiques et procédures relatives aux programmes et aux opérations (POPP) du PNUD en matière de gestion de programme et de projet.</li> <li>Contribuer aux processus de planification trimestrielles et annuelles des activités du projet.</li> <li>Soutenir le/la CTP dans la coordination et la gestion des activités quotidiennes du projet, tout en identifiant les problèmes potentiels, afin de mettre en oeuvre des mesures correctives.</li> <li>Assurer la gestion et le suivi budgétaire trimestriel, annuel et pluriannuels du projet en veillant à ce que les ressources financières soient allouées et utilisées d’une manière au aux plans de travail, au budget et aux procédures en vigueur.</li> <li>Préparer un calendrier clair de suivi des obligations du projet et veiller au suivi des différents échéances relatives aux contrats et missions engagés.</li> <li>Contribuer à l’élaboration des termes de références et notes conceptuelles nécessaires à la mise en œuvre des activités.</li> <li>Contribuer à l’organisation des ateliers et missions de terrain prévues, et tout autre activité définie dans le projet.</li> <li>Assurer et faciliter la coordination des opérations entre l’équipe du projet d’une part et les unités Ressources Humaines, Achats et Finances du bureau PNUD Tunisie d’une autre part.</li> </ul> <p><strong>2- Appuyer les activités de suivi du progrès et de rapportage de la mise en œuvre du projet</strong></p><br> <ul> <li>Préparer les rapports financiers requis pour accompagner l’exécution des plans de travail et les rapports trimestriels et annuels du projet.</li> <li>Etablir un calendrier de reporting pour faciliter le suivi et l'évaluation du plan de travail approuvé.</li> <li>Soutenir le/la CTP dans la préparation des rapports, internes et externes, de progrès et l’état d’avancement des activités, des produits et des résultats conformément aux règles et procédures du PNUD.</li> <li>Soutenir le/la CTP dans le suivi, l’identification et l’actualisation de la matrice des risques liées à la mise en œuvre du projet.</li> <li>Identifier les changements dans l'environnement externe du projet et aviser le/la CTP sur les solutions/actions nécessaires.</li> </ul> <p><strong>3- Faciliter la gestion, le renforcement et le partage des connaissances</strong></p><br> <ul> <li>Documenter et appuyer la diffusion des leçons apprises et des meilleures pratiques tirées de la mise en œuvre du projet.</li> <li>Maintenir dans les espaces dédiés la documentation du projet, y compris les plans de travail du projet, les procès-verbaux des réunions et les rapports d'avancement ainsi que toute autre exigence en matière d’archivage, conformément à la politique du bureau en vigueur.</li> <li>Renforcer la production de connaissances à travers les activités du projet.</li> <li>Soutenir la mise en place de plateformes de connaissances pour le projet, faciliter les mécanismes innovants de diffusion des connaissances issues du projet, et développer des ressources et des produits de connaissances à partager avec les partenaires du projet de sorte à soutenir l'engagement du PNUD.</li> </ul> <p>Le/la titulaire sera amené(e) à exécuter d'autres tâches relevant de son profil fonctionnel et jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.</p><br> <p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Dispositions institutionnelles</strong></p><br> <p>L’Analyste de Projet agira sous la supervision directe du CTP, sous la coordination programmatique et opérationnelle du Cluster Gouvernance démocratique, et en collaboration étroite avec l’équipe des Opérations du bureau de pays.</p><br> <p><strong>4. Compétences&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Obtenir des résultats :</strong> NIVEAU 1 : Planifier et surveiller son propre travail, prêter attention aux détails, livrer un travail de qualité dans les délais impartis <br> <strong>Penser de manière innovante :</strong> NIVEAU 1 : Ouvert aux idées créatives/risques connus, résolveur de problèmes pragmatique, apporte des améliorations&nbsp; <br> <strong>Apprenez continuellement:</strong> NIVEAU 1 : Ouvert d’esprit et curieux, partage ses connaissances, apprend de ses erreurs, demande du feedback <br> <strong>S’adapter avec agilité :</strong> NIVEAU 1 : S’adapte au changement, gère de manière constructive l’ambiguïté et l’incertitude, fait preuve de souplesse&nbsp; <br> <strong>Agissez avec détermination :&nbsp;</strong> NIVEAU 1: Fait preuve de dynamisme et de motivation, capable de livrer calmement face à l’adversité, confiant <br> <strong>S’engager et s’associer :</strong> NIVEAU 1 : Faire preuve de compassion et de compréhension envers les autres, établir des relations positives <br> <strong>Favoriser la diversité et l’inclusion :</strong> NIVEAU 1 : Apprécier/respecter les différences, être conscient des préjugés inconscients, faire face à la discrimination&nbsp; <br> <p><i><strong>Compétences transversales et techniques&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Direction &amp; Strategy</strong> System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><strong>Business Development</strong></i> Knowledge Facilitation <ul> <li>Ability to animate individuals and communities of contributors to participate and share, particularly externally</li> </ul> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul> <br> <i><strong>Business Management</strong></i> Partnerships Management <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience&nbsp;</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <i><strong>Business Management</strong></i> Monitoring <ul> <li>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results</li> </ul> <br> <strong>Technical - Finance</strong> Budget management&nbsp; Ability to support budgetary aspects of work planning process, drawing and management of team budgets&nbsp; <br> <p><strong>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualifications minimales</strong></p><br> <strong>Exigences minimales en matière d’éducation</strong> <p>Diplôme universitaire du niveau superieur &nbsp;(Master ou equivalent) dans le domaine de sciences de gestion, finance, administration des affaires ou tout autre domaine connexe est requis ou&nbsp;</p><br> <p>Un diplôme universitaire de premier cycle (Licence) complété par deux années supplémentaires d’expérience pertinente sera dûment pris en considération à la place du diplôme universitaire supérieur.</p><br> <br> <strong>Minimum d’années d’expérience professionnelle pertinente&nbsp;</strong> Les candidats titulaires d'un master (ou équivalent) dans un domaine d'études pertinent ne sont pas tenus d'avoir une expérience professionnelle. Les candidats titulaires d'une licence (ou d'un diplôme équivalent) doivent justifier d'au moins deux (2) années d'expérience professionnelle pertinente au niveau national ou international dans le domaine de gestion et/ou de suivi de projet <br> <strong>Compétences requises&nbsp;</strong> <p>Expérience dans l’utilisation d’ordinateurs, de logiciels bureautiques (MS Word, Excel, etc.) et de systèmes de gestion basés sur le Web, et connaissance avancée des tableurs et des logiciels de bases de données.&nbsp;</p><br> <p>Connaissance et expérience&nbsp;en tant que chargé.e de projet ou position similaire&nbsp;;</p><br> <br> <strong>Aptitudes souhaitées en plus des compétences abordées dans la section Compétences</strong> <p>Expertise prouvée en gestion de projet au sein d’une organisation internationale, d’une ONG nationale ou internationale, ou dans le secteur privé.</p><br> <p>Expertise prouvée en matière de&nbsp;</p><br> <br> <strong>Langue(s) requise(s)&nbsp;</strong> <p>Excellente maîtrise, orale et écrite, de l’arabe et du français.</p><br> <p>Une bonne maîtrise de l’anglais est souhaitable</p><br> <br> <strong>Certificats professionels</strong> NA <br> <p><strong>6- Travel:</strong></p><br> <p>Être disposé à se rendre régulièrement sur les sites des projets du PNUD et de ses partenaires.</p><br> <ol> <li><strong>Documents exigés:</strong></li> <li>CV personnel ou P11, indiquant tous les postes occupés précédemment et leurs principales fonctions sous-jacentes, leur durée (mois/année), les qualifications, ainsi que les coordonnées (courriel et numéro de téléphone) du candidat, et au moins trois (3) références professionnelles les plus récentes de superviseurs antérieurs.&nbsp;Les références peuvent également être des pairs. <ol> <li>Une lettre de motivation (longueur maximale : 1 page) indiquant pourquoi le candidat considère qu'il est apte à occuper le poste.</li> <li>Les gestionnaires peuvent demander (de manière ad hoc) tout autre document permettant d'évaluer au préalable la pertinence de l'expérience du candidat, tel que des rapports, des présentations, des publications, des campagnes ou d'autres documents.</li> </ol></li> </ol> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <p><strong>Data Privacy</strong></p><br> <p>Please click here&nbsp;to view UNDP Data Privacy Statement</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>À propos de Yassir&nbsp;:</strong><br> Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.<br> Actuellement implantée dans plus de 45 villes à travers&nbsp;plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br> Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire&nbsp;de nombreuses levées de fonds équivalentes à presque 200 millions&nbsp;$.<br> Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br><br><p><b>Rôle: </b></p><br><ul> <li>Renforcer l’équipe créative pour la conception et la production de visuels et animations publicitaires performants, en intégrant les dernières innovations en matière d’IA générative (image, vidéo, animation).</li> <li>Le ou la candidat(e) travaillera en étroite collaboration avec les Creative Strategists et l’équipe média pour transformer les concepts publicitaires en créations impactantes, déclinées sur différents formats (Display, Social, DOOH, Vidéo…).&nbsp;</li> </ul><br><p><b>Missions </b></p><br><ul> <li>1.&nbsp;Conception &amp; Production Créative</li> <li>Création de bannières animées HTML5, vidéos courtes et visuels statiques optimisés pour le programmatique et les réseaux sociaux.</li> <li>Intégration et animation d’éléments graphiques (images, typographies, icônes, vidéos) en respectant les guidelines des marques.</li> <li>Utilisation des outils IA (MidJourney, DALL·E, Runway, Stable Diffusion…) pour générer ou enrichir des assets créatifs.</li> <li>Mise en place de workflows créatifs hybrides (design traditionnel + génération IA) pour accélérer la production.</li> <li>2.&nbsp;Collaboration avec l’équipe créative et média</li> <li>Travailler de concert avec les Creative Strategists pour décliner des concepts en livrables opérationnels.</li> <li>Adapter les créations aux contraintes techniques des plateformes (DV360, Meta, TikTok, Google Ads…).</li> <li>Fournir des fichiers sources organisés et optimisés (Photoshop, After Effects, Figma, etc.)</li> <li>3.&nbsp;Optimisation &amp; Performance Créative</li> <li>&nbsp;A/B testing visuel : conception de variantes pour mesurer l’impact sur la performance (CTR, conversion, engagement).</li> <li>Veille et intégration des tendances créatives (motion design, formats innovants, IA générative).</li> <li>Préparation de gabarits réutilisables pour accélérer la mise en production des futures campagnes.</li> <li>4.&nbsp;Gestion technique des livrables</li> <li>Respect des contraintes de poids, résolution et compatibilité pour diffusion programmatique.</li> <li>&nbsp;Préparation de packages HTML5 complets, vidéos optimisées et exports multi-formats.</li> <li>Gestion rigoureuse des assets sur notre DAM (Digital Asset Management).&nbsp;</li> </ul><br><p><b>Profil </b></p><br><ul> <li>Expérience en graphisme digital et motion design, idéalement dans un environnement publicitaire ou média.</li> <li>Maîtrise des outils Adobe Creative Suite (Photoshop, Illustrator, After Effects), Figma et Google Web Designer.</li> <li>Connaissance et pratique des outils d’IA générative image/vidéo (MidJourney, Runway, DALL·E, Stable Diffusion…).</li> <li>&nbsp;Compréhension des contraintes techniques des campagnes programmatiques et social ads.</li> <li>&nbsp;Capacité à gérer plusieurs projets en parallèle, sens du détail et réactivité.</li> <li>Bonne communication écrite et orale (FR/EN), esprit collaboratif.</li> </ul><br><p><b>Privilèges </b></p><br><ul> <li>L’occasion rare de changer le monde qui t’entoure de telle sorte qu’il utilise ton produit.</li> <li>Nous ne sommes pas juste une app, nous insufflons des valeurs sociales et réinventons la façon dont les services sont fournis dans notre région,</li> <li>Des collègues motivés dans un environnement de travail très convivial,</li> <li>Participation au lancement de nouveaux projets innovants.</li> </ul><br><p><b>Avantages </b></p><br><ul> <li>Rémunération compétitive.</li> <li>Complémentaire santé.</li> <li>Formation continue.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Yassir:</strong><br> Yassir is the leading super app in the Maghreb region, set on changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia, with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.<br>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. We're helping usher the continent into a digital economy era, not just by serving people, but by building a marketplace that brings people what they need while infusing social values.<br><br><p><b>About the Role</b></p><br><ul><li>Yassir's marketplace runs on decisions made millions of times a day: which driver gets which trip, what a ride should cost, when an order will arrive, which transaction looks fraudulent, who qualifies for credit. We are looking for a Product Manager who owns the machine learning systems behind those decisions and is accountable for their measurable impact on the business.<br>This is a product role for ML-heavy, data-intensive products. You will lead discovery from data rather than from opinion, frame business problems as problems a model can actually solve, define what success means both offline and in production, and prove impact through well-designed experiments. You will work closely with data scientists, ML engineers and data engineers, and with product and operations partners across ride-hailing, delivery and financial services.<br></li> </ul><strong>What This Role Is (and Isn't)</strong><br> <br>This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit.<br><br><p><b>Responsibilities</b></p><br><ul> <li><strong>Data-led discovery:</strong> Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog.</li> <li><strong>Problem framing:</strong> Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do.</li> <li><strong>Metrics and success criteria:</strong> Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it.</li> <li><strong>Experimentation and causal inference:</strong> Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible.</li> <li><strong>ML product lifecycle:</strong> Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended.</li> <li><strong>Roadmap and trade-offs:</strong> Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services.</li> <li><strong>Stakeholder alignment and visibility:</strong> Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives.</li> <li><strong>Leadership and culture:</strong> Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you.<br></li> </ul><br><p><b>Requirements</b></p><br><ul> <li>4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations).</li> <li>Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it.</li> <li>Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference.</li> <li>Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance.</li> <li>A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong.</li> <li>Experience working with distributed or remote teams across multiple markets.</li> <li>Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus.</li> <li>BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.<br></li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>The Operations Team Leader&nbsp;<strong>(Night shift 12Hrs (6:00pm to 6:30am;&nbsp; 2.2.3 schedule)</strong>&nbsp;is the frontline driver of technical performance and team engagement. This position is responsible for managing frontline employees and daily production, as well as leading the execution of critical operational programs, including Autonomous Maintenance (AM) and Operational Excellence (OPEX) initiatives, that improve safety, quality, service, and cost. By closely connecting with employees, the Operations Team Leader builds engagement, fosters a culture of continuous improvement to maximize Overall Equipment Effectiveness (OEE) and optimize yield variances, and ensures that key performance indicators and daily performance goals are consistently achieved. The role is accountable for delivering strong business results and data-driven insights while sustaining positive employee relations, productive labor relations, ongoing team development along defined career pathways.​​​​​​​​​​​​, and ensures that the area’s technical assets and people operate at peak efficiency.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <ul> <li> <p>Direct and coordinate the activities of Technicians engaged in production, responsible for planning and establishing work schedules, assignments, and production sequences to ensure all production goals and demands are met</p><br> </li> <li> <p>Drive operational excellence (OPEX) and continuous improvement individually and among the team, adhere to all EHS, Quality, and Operational Efficiency standards, maintain KPIs, and lead in all OPEX initiatives and initiatives to optimize plant performance</p><br> </li> <li> <p>Track and analyze key performance indicators (KPIs) and prepare Plant Performance Reports regarding inventory loss/gain and formula or yield variances, and identify and implement process improvements</p><br> </li> <li> <p>Leads the Autonomous Maintenance (AM) program on the floor, maintaining action plans and ensuring tools are used correctly to drive program step progress and eliminate technical losses.</p><br> </li> <li> <p>Confer with other supervisors and facility leaders to coordinate operations and activities within or between departments to ensure seamless workflow</p><br> </li> <li> <p>Provides ongoing, real-time coaching and feedback to Technicians to build their technical competencies and self-sufficiency</p><br> </li> <li> <p>Coordinate technical training to ensure team members have the necessary skills and competencies to meet the business needs, provide ongoing coaching and feedback, and timely resolution of labor concerns</p><br> </li> </ul> <ul> <li> <p>Ensure strict adherence to EHS standards, Quality Assurance, Food Safety, and Good Manufacturing Practices (GMP), lead incident investigations and support corrective action plans, and provide direction for safety and quality issues</p><br> </li> </ul> <p><strong>Required Qualifications:</strong></p><br> <ul> <li> <p>Bachelor's Degree (Engineering, Supply Chain Management, or Business related field preferred)</p><br> </li> </ul> <p><strong>Preferred Qualifications:</strong></p><br> <ul> <li> <p>2+ years supervisory experience in a manufacturing environment</p><br> </li> <li> <p>Strong proficiency in SAP systems and FP&amp;R Standards</p><br> </li> <li> <p>Proficiency with Google Suite applications</p><br> </li> <li> <p>Lean Six Sigma certification</p><br> </li> <li> <p>1+ year of working knowledge of production and process equipment, preferably in a processing industry such as food, chemicals or pharmaceuticals&nbsp;</p><br> </li> <li> <p>Ability to manage production activities, resource allocation, shift coordination, and schedule management to meet production goals</p><br> </li> <li> <p>Ensure adherence to Good Manufacturing Practices (GMP), Quality Assurance, Food Safety initiatives, safety policies, and environmental health standards</p><br> </li> <li> <p>Ability to communicate ideas clearly, listen to others, and promote efficient information flow</p><br> </li> <li> <p>Ability to manage conflict, seeking mutually beneficial solutions, and effectively handling labor relations issues</p><br> </li> <li> <p>Work collaboratively with internal and external partners, communicate effectively with leadership, and facilitate the transfer of best practices</p><br> </li> <li> <p>Demonstrate leadership values inherently aligned with our company’s Leadership Principles</p><br> </li> </ul> <p><strong>Physical Requirements:</strong></p><br> <ul> <li> <p>Must be able to work in a manufacturing environment, including bending, climbing, crawling, kneeling, working in confined spaces and hazardous conditions, and lifting up to 50 lbs.</p><br> </li> <li> <p>Ability to wear all required PPE and fall protection equipment.</p><br> </li> <li> <p>Ability to work irregular shifts, including nights, weekends, holidays, and be on call during off hours.</p><br> </li> </ul> </div>