3d Printing Jobs in Tunisia
284 Jobs Found
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create functional ISO dimensioning definition drawings. Perform ECR processing tasks. Create a 3D assembly from an existing model. Perform routing for different configurations from a model. Develop a 3D PDF with the required views. Prepare design supporting documents (DJD, dimension chains, verification checklist, report). Provide technical assistance as needed. Monitor progress toward objectives and report any deviations. Be familiar with the internal standards and procedures applicable to your area of activity. Provide cover for a member of the design office. Participate in the company's continuous improvement process.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical/critical thinking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of responsibility .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Curiosities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication Skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of sharing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adaptability</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Time management and organization/priorities</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to persuade/Negotiate</font></font></li><li>Pers v rance</li></ul>
<p>As part of our activities in the automotive engineering sector, we are seeking Junior Mechanical Technicians to support new study projects and propose integration solutions for functions and components within complete vehicle environments.</p><p>Main duties :</p><ul><li>Assist in the design and development of mechanical systems and components.</li><li>Create and update 3D models, 2D drawings and technical documentation.</li><li>Conduct basic engineering analyses to support design decisions.</li><li>Collaborate with cross-functional teams to ensure design feasibility.</li><li>Follow industry standards and company guidelines in design processes.</li><li>Participate in project reviews and contribute to technical discussions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering or a related field. Good skills in CAD software (Catia, SolidWorks, etc....). Strong analytical and problem-solving skills. Ability to work in a team environment and communicate effectively. Proficiency in English and French (both written and spoken). Eagerness to learn and grow within the organization.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and propose comprehensive and robust technical solutions according to specifications. Make justified technological choices adapted to the industrial context and product requirements (materials, processes). Ensure the completion of work according to established processes (2D review, 3D review, etc.). Prepare supporting documentation for deliverables according to established processes. Consider "design to cost," "design to manufacturing," and ergonomic constraints in designs. Lead and actively participate in Product and Process FMEAs. Ensure and communicate the status of the work under their responsibility and alert in case of deviations. Monitor the achievement of objectives and report any deviations. Guarantee compliance with quality, cost, and delivery deadlines for deliverables. Ensure the proper integration of design documentation into the PLM system. Provide technical assistance as needed and share knowledge with the entire team. Contribute to the improvement of training modules related to their profession and the transfer of knowledge within the Engineering Department through knowledge sharing and participation in the development of the training school. Know and respect the internal standards and procedures applicable to their field of activity. Ensure technological and regulatory monitoring. Participate in the company's continuous improvement process. Provide coverage for a member of the Engineering Department.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agility, Conflict Management, Organization and Planning, Priority Management, Proficiency in Problem-Solving Methodologies (8D, QRAP, QRQC...), Analytical, Synthesis, and Structuring Skills, Autonomy and Initiative, Communication, Ability to Persuade and Influence, Resilience, Decision-Making, Results and Objectives Orientation</font></font></p>
<p>R aliser des plans de d finition en cotation ISO fonctionnelle. R aliser les travaux de traitement d'ECR. R aliser les travaux de Migration de 3D. R aliser le routage d'un item de si ge partir d'un mod le. (M tier ISE)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Agilit</li><li>Capacit convaincre</li><li>Capacit d'analyse, de synth se et de structuration</li><li>Communication interpersonnelle</li></ul>
<p>Elaborate and propose complete and robust technical solutions according to a Specifications Document. Make justified technological choices adapted to the industrial context and product requirements (materials, process). Ensure the realization of its work according to current processes (2D review, 3D review, ...). Elaborate the supporting documents for its deliverables according to current processes. Take into account "design to cost", "design to manufacturing" and ergonomics constraints in its designs. Lead and actively participate in Product and Process FMEAs. Ensure and communicate the status of the work for which it is responsible and alert in case of deviation. Ensure the achievement of its objectives and report any deviation. Be responsible for compliance with the quality, cost, and deadline objectives of its deliverables. Ensure the proper integration of definition files on the PLM. Provide technical assistance if needed and share its knowledge with the entire team. Contribute to the improvement of training modules related to its profession and the transmission of knowledge within the R&D department through capitalization and participation in the development of the training school. Know and respect the internal standards and procedures applicable to its field of activity. Ensure technological and regulatory watch. Participate in the company's continuous improvement process. Ensure replacement of an R&D department member.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Agility</li><li>Conflict Management</li><li>Organization and Planning</li><li>Priority Management</li><li>Mastery of Problem Solving Methods (8D, QRAP, QRQC...)</li><li>Analytical, synthesis and structuring skills</li><li>Autonomy and initiative</li><li>Communication</li><li>Ability to convince and influence</li><li>Resilience</li><li>Decision Making</li><li>Results and objectives orientation</li></ul>
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<b><span>Viseven Group</span></b><span> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.</span><br><span>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.</span><br><span>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.</span><br><span>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.</span><br>
<p>We’re looking for a <strong>Junior Front-end Developer</strong> to join our team and help create engaging, responsive, and interactive digital content.</p><br>
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<br><br><p><b>Required skills & knowledge:</b></p><br><ul>
<li>HTML5, CSS3 </li>
<li>JavaScript (ES2017) skills </li>
<li>JavaScript Front-End Frameworks, libraries - Vue.js </li>
<li>JavaScript OOP C5 and Patterns </li>
<li>Node.js and npm - on basic level </li>
<li>Webpack, gulp etc. - on basic level </li>
<li>Responsive/Mobile design skills </li>
<li>REST-ful Services/APIs - on basic level </li>
<li>Cross-browser development </li>
<li>Testing and debugging skills </li>
<li>Web performance/building and automation tools </li>
<li>Version control/GIT, GIT Flow </li>
<li>Adobe Photoshop\Indesign\Illustrator\XD confident user <br><br></li>
</ul><br><p><b>Responsibilities: </b></p><br><ul>
<li>Create CLM basic presentation slides, emails, landing pages of all complexity levels for ewizard editing </li>
<li>Create and support medium components complex JavaScript animations </li>
<li>Create master template for ewizard-presentation </li>
<li>Create complex ewizard compatible landing pages </li>
<li>Create medium responsive/adaptive web content following GIT Flow process </li>
<li>CLM, CRM - create custom monitoring, content uploading and deploying, create CLM oriented functionality </li>
<li>Using Site Analytics services(GA, GTM, AA, AT) </li>
<li>Using REST API's </li>
<li>Creating scripts for automatization of development process based on Gulp, NodeJS - basic level </li>
<li>Medium and complex Banner creation </li>
<li>Implementing AR or 3D-player for a slide </li>
<li>Create ewizardJS based calculators based on given Excel </li>
<li>Documentation creation </li>
<li>Create blocks and modules for briefs </li>
<li>Create master templates for emails </li>
<li>Create complex emails </li>
<li>Create and support complex blocks and fragments for emails </li>
<li>Create and support complex emails components <br><br></li>
</ul><br> </div>
<p>Lire et interpr ter les plans 2D. Elaborer un programme partir d'un logiciel FAO Proc der aux r glages avant usinage et programmer manuellement la machine commande num rique. Fournir aux conducteurs des machines num riques les programmes et documents n cessaires pour la fabrications de produits conformes. Intervenir pour r soudre les probl mes techniques li s la programmation et aux machines num riques. Veiller au bon d roulement du programme dans les op rations successives. Respecter les exigences qualit , s curit et environnement. S'assurer de l'entretien de la machine et de la maintenance de premier niveau. Former les utilisateurs sur la conduite des machines commande num rique.</p><p><strong>Desired Candidate Profile</strong></p><p>Licence en m canique ou usinage Une premi re exp rience en programmation CN Ma trise de Mastercam indispensable Tr s bonne connaissance des strat gies d'usinage et outils coupants Ma trise de lecture et interpr tation des plans 2D et mod les 3D</p>
<h2 class="h5">Job description</h2>
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<span></span><p><span>As a Colgate-Palmolive Packaging Engineer you will be supporting the North America pillar of Oral Care. You will be responsible for the development and implementation of innovative packaging solutions, working collaboratively with the Global and Marketing Divisions, Supply Chain, and Procurement teams. You will also have broad responsibilities in supporting our Manufacturing Operations to drive quality improvements, production efficiencies and cost savings projects. Additionally, you will play a critical role for the technical transfer of projects from Packaging to Operations.</span></p><br> <p><strong><span>Your Day to Day and the Future</span></strong></p><br>
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<p><span>Partner closely with North America (NA) Marketing and Design to bring innovative new products and packaging to the market, meeting brand and business requirements</span></p><br>
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<p><span>Coordinate and execute line trials to ensure package performance across all manufacturing sites, including on-site attendance of component and manufacturing startups (as needed)</span></p><br>
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<p><span>Analyze packaging quality issues, develop root-cause solutions, and drive the implementation of corrective and preventative actions</span></p><br>
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<p><span>Conduct vendor qualifications for new packaging materials, ensuring proper validation and manufacturing efficiency</span></p><br>
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<p><span>Manage the shipment of packaging component samples to cross-functional partners</span></p><br>
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<p><span>Develop packaging designs for new product launches. You will ensure that all solutions meet the CP requirements for Quality, Sustainability, brand equity, consumer experience, and manufacturing execution</span></p><br>
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<p><span>Responsible for Technology Transfer from Package Engineering to Manufacturing Operations to ensure new packaging systems perform as designed and meet operational targets</span></p><br>
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<p><span>Create cost and savings estimates, tooling and package qualification plans, technology transfer documentation (Design History Files) and final package component specifications</span></p><br>
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<p><span>Create component codes, Bills of Materials (BOMs), Manufacturing Specifications, and develop specific case/cube information</span></p><br>
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<p><span>Responsible for meeting timeline commitments, including project planning steps, supplier selection, capital expenditure estimates, and technology transfer associated with projects. Manage flow of packaging related information, and communicate project progress, actual costs, and any associated risks</span></p><br>
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<p><span>Interface with the Innovation teams to identify new and innovative packaging solutions, and work with other cross-functional teams to bring them to life through meticulous planning, design execution, and rigorous testing</span></p><br>
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<p><span>Help identify or execute cost saving opportunities in your area of responsibility, and work towards implementation together with multiple cross-functional collaborators</span></p><br>
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</ul> <p><strong><span>You'll need to have:</span></strong></p><br>
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<p><span>Bachelor's Degree in Package Engineering/Technology/Science or related field</span></p><br>
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<p><span>3+ years Package Development or similar Engineering experience </span></p><br>
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<p><span>Fundamental understanding of printing and decoration techniques for plastics, labels, or paperboard materials</span></p><br>
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<p><span>Knowledge of laminate tubes, PET bottles, paperboard folding cartons, or corrugated shippers</span></p><br>
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</ul> <p><strong><span>Even better if you have:</span></strong></p><br>
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<p><span>Experience working in a complex manufacturing or plant environment, with the ability to operate as a self-starter and communicate effectively with senior leaders and remote team members</span></p><br>
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<p><span>Product design and development experience in the CPG field</span></p><br>
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<p><span>Understanding of extrusion blow molding, injection molding, paperboard and corrugated packaging designs. </span></p><br>
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<p><span>Product testing, data collection, data analysis and assessing pass / fail criteria to determine final product approval</span></p><br>
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<p><span>Knowledge of packaging materials and conversion processes, such as extrusion blow molding, injection molding, and exposure to final product filling and assembly</span></p><br>
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<p><span>Experience using Google Suite applications, SAP or other ERP software and/or similar computer systems.</span></p><br>
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<p><span>Experience with CapePack or Tops software for case/cube development</span></p><br>
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</ul>
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<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The CARE Specialist plays a key role in Vista's mission to become the expert design and marketing partner for small businesses. Their role is to act as the first point of contact for our clients and offer them a personalized experience across our various communication channels (phone, email, chat, studio), regardless of the market. Beyond answering questions about our products and services, the CARE Specialist seeks to understand clients' explicit and implicit needs through active listening, curiosity, and relevant questioning. They act as a true design and marketing partner, proactively recommending the products, designs, and solutions best suited to the client's objectives. Leveraging their expertise, they guide small businesses in their choices, help them make informed decisions, and contribute to their success by offering solutions that support their growth, visibility, and business development. The CARE Specialist thus creates value in every interaction by combining product expertise, personalized advice, empathy, and excellent customer service.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Roles and responsibilities</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The list of responsibilities below is not exhaustive and may be modified according to the needs of the company.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interacting with our clients via various communication channels such as telephone, email or chat, effectively using the digital tools at our disposal.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use targeted questions to identify the customer's real needs and guide them towards the most suitable products and designs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop in-depth knowledge of design, marketing and our products in order to proactively advise clients and offer them relevant alternatives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Providing the best solutions to our clients and contributing directly to the success of their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a good knowledge of all the marketing solutions we offer our clients (flyers, business cards, disposable menus, etc.).</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main activities</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist customers with all their requests via the various communication channels available (telephone, chat, email and any other channel developed later).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle each customer request using available resources and provide all necessary information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resolve customer requests on the first contact when possible, or escalate them to the appropriate teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Independently determine the relevant questions to ask in order to identify the client's explicit and implicit needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To accurately diagnose customer requests and quickly provide appropriate solutions in accordance with established procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular feedback to identify customer difficulties and reduce their efforts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the products, designs or services best suited to the needs expressed by the customer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To support and train clients on the use of our products and services in order to help them promote and develop their business.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and qualifications sought</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills in French.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interest in eCommerce, marketing, and a passion for printing and design.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural curiosity and a willingness to learn continuously in order to develop expertise on products, marketing trends, design and the needs of small businesses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adopt a consultative stance by acting as a true design and marketing partner for clients, rather than a simple support agent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable products, designs, and marketing solutions for their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of digital tools enabling support to clients across all communication channels (telephone, email, chat, etc.).</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent oral and written communication skills in French.</p><p>Strong interest in e-commerce, marketing, and a passion for printing and design.</p><p>Natural curiosity and a desire for continuous learning to develop expertise in products, marketing trends, design, and the needs of small businesses.</p><p>Ability to adopt a consultative approach, acting as a true design and marketing partner for clients, rather than just a support agent.</p><p>Aptitude to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable marketing products, designs, and solutions for their business.</p><p>Good command of digital tools to assist clients across all communication channels (phone, email, chat, etc.).</p><p>Ability to show empathy and build trust, while demonstrating a sincere understanding of the client's concerns.</p><p>Ability to positively influence client decisions through personalized support and relevant recommendations.</p><p>Openness to change and the ability to remain motivated in a constantly evolving environment.</p><p>Ability to take charge of one's own professional development and work autonomously to meet job expectations.</p><p>Proactive attitude and a taste for teamwork, in a collaborative environment where everyone contributes to collective success.</p>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b><u>BASIC PURPOSE</u>: Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel. </b></p><br><br><br><p><b><u>ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen Department through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. </b></p><br><br><br><p><b>Effectively plan and develop menus for the hotel considering factors such as product availability, food and service cost, marketing conditions and business volume; assign prices for daily menus that result in net profit; participate in making decisions regarding printing, layout, posting, and distribution of menus while ensuring the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. </b></p><br><br><br><p><b>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel. </b></p><br><br><br><p><b>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen. </b></p><br><br><br><p><b>Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality. </b></p><br><br><br><p><b>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. </b></p><br><br><br><p><b>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</b></p><br><br><br><p><b>Work harmoniously and professionally with co-workers and supervisors. </b></p><br><br><br><br><p><b><u>NON-ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Prepare food items.</b> <b>Assist with set-up and cleaning of operational areas.</b> <b>Create and post employee schedules.</b></p><br><br><br><br><p><b><u>KNOWLEDGE AND SKILLS</u>:</b></p><br><br><br><p><b>Education: College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</b></p><br><br><br><p><b>Experience: Five to seven years previous experience in multiple culinary/food & beverage department head positions.</b></p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><p><b>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </b></p><br><br><p><b>Working knowledge is generally learned on-the-job.</b></p><br><br><p><b>Requires ability to operate computer equipment and other food & beverage computer systems.</b></p><br><br><p><b>Requires the ability to operate and utilize culinary production equipment and tools.</b></p><br><br><p><b>Requires reading, writing and oral proficiency in the French and English languages.</b></p><br><br><br><br><br><br><br> </div>
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Customer Solution Representative - French/English<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com</span>/</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>•<span>Typically has 2-3 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</span><br>•Fluency in French and in English.</p><br><br><br><p><span><b>Knowledge & Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</span></p><br><br><p><span>• Print devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• ServiceNow<br>• Technical Support</span></p><br><br><p><br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Main duties: System Specifications management: Deep dive analyzes of system specifications and issues et inconsistency detection. System Modeling: create detailed modeling of systems based on structure diagrams, sequence diagrams and state machine diagrams. Ensuring the right traceability between the model and the specifications. Troubleshooting and resolving technical issues within assigned function. Validation of the model through simulations and issue analyses to ensure system and model reliability. Leading discussions and managing workflows between different teams, including development, suppliers and others. Delivering detailed testing reports and progress updates to stakeholders. Working to improve the function and deliver the best possible product for customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Bac + 5</li><li>Schools : ENIS, ENIG, ENIT, ENISo</li><li>Diploma : Engineer</li><li>Option : Electric, Electronics, - Electromechanics, Automatic</li><li>Required experience : 0 5 years</li><li>Languages : Frensh, English</li><li>Software skills : Rhapsody, EWM, Visio</li></ul><p></p></section>
<p>Essential Job Functions: Design, develop, and maintain high-performance asynchronous Python APIs using FastAPI, Pydantic, and SQLAlchemy 2.0. Lead PostgreSQL database design activities, including schema modeling, migrations, and query optimization to ensure scalability and reliability. Implement and enhance secure authentication and authorization frameworks, including RBAC, OAuth2/OIDC, JWT validation, and API gateway policies. Define and govern API standards, including contract design, versioning strategies, and integration best practices across distributed systems. Build, deploy, and maintain AI agents using reusable vibecoding templates and blueprint-based development frameworks. Configure agent-to-tool integrations through MCP protocols, manage LLM routing strategies, and support AI-driven solution delivery. Collaborate with cross-functional teams to deliver secure, scalable, and innovative backend and AI-powered solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience. Typically, 5+ years of professional experience developing backend applications with Python and modern web frameworks. Strong expertise in asynchronous Python development, FastAPI (or equivalent frameworks), and modern API design principles. Proven experience with PostgreSQL, including schema design, indexing, partitioning, migrations, and performance tuning. Hands-on experience implementing OAuth2, OpenID Connect (OIDC), JWT authentication, and integration with enterprise identity providers such as Microsoft Entra ID (Azure AD). Experience working with API gateway platforms such as Kong, Apigee, or similar technologies. Familiarity with Docker, Kubernetes fundamentals, and CI/CD pipeline implementation. Working knowledge of Large Language Model (LLM) APIs, prompt engineering techniques, and agent orchestration concepts.</p><p>Experience with AI agent frameworks, workflow automation, and MCP-based integrations is a plus. Knowledge of cloud-native architectures and modern distributed systems is preferred. Strong analytical, problem-solving, and communication skills. Demonstrated ability to learn emerging technologies and apply them in innovative business solutions. Relevant certifications in cloud technologies, DevOps, cybersecurity, or AI/ML are a plus.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement IT tools, statistical techniques, and analytical methods to organize, model, and leverage data. Provide analytical support for conducting data exploration and complex data analysis. Streamline data processing to extract high-value data. Organize, synthesize, and translate information to facilitate decision-making. Design and maintain the modeling, architecture, and administration of data repositories. Ensure the consistency, quality, and proper functioning of existing models.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agility, autonomy and decision-making; analytical, synthesis and structuring skills; availability and interdepartmental communication; cross-functional project management (leadership).</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement IT tools, statistical techniques, and analytical methods to organize, model, and leverage data. Provide analytical support for conducting data exploration and complex data analysis. Streamline data processing to extract high-value data. Organize, synthesize, and translate information to facilitate decision-making. Design and maintain the modeling, architecture, and administration of data repositories. Ensure the consistency, quality, and proper functioning of existing models.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Agilit</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and decision-making</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis and structuring skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability and interdepartmental communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional project management (steering)</font></font></li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br><span>• Design, develop, and maintain high-performance asynchronous Python APIs using FastAPI, Pydantic, and SQLAlchemy 2.0.</span><br><span>• Lead PostgreSQL database design activities, including schema modeling, migrations, and query optimization to ensure scalability and reliability.</span><br><span>• Implement and enhance secure authentication and authorization frameworks, including RBAC, OAuth2/OIDC, JWT validation, and API gateway policies.</span><br><span>• Define and govern API standards, including contract design, versioning strategies, and integration best practices across distributed systems.</span><br><span>• Build, deploy, and maintain AI agents using reusable vibecoding templates and blueprint-based development frameworks.</span><br><span>• Configure agent-to-tool integrations through MCP protocols, manage LLM routing strategies, and support AI-driven solution delivery.</span><br><span>• Collaborate with cross-functional teams to deliver secure, scalable, and innovative backend and AI-powered solutions.</span><br><b>Basic Qualifications:</b><br><span>• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience.</span><br><span>• Typically, 5+ years of professional experience developing backend applications with Python and modern web frameworks.</span><br><span>• Strong expertise in asynchronous Python development, FastAPI (or equivalent frameworks), and modern API design principles.</span><br><span>• Proven experience with PostgreSQL, including schema design, indexing, partitioning, migrations, and performance tuning.</span><br><span>• Hands-on experience implementing OAuth2, OpenID Connect (OIDC), JWT authentication, and integration with enterprise identity providers such as Microsoft Entra ID (Azure AD).</span><br><span>• Experience working with API gateway platforms such as Kong, Apigee, or similar technologies.</span><br><span>• Familiarity with Docker, Kubernetes fundamentals, and CI/CD pipeline implementation.</span><br><span>• Working knowledge of Large Language Model (LLM) APIs, prompt engineering techniques, and agent orchestration concepts.</span><br><b>Other Qualifications:</b><br><span>• Experience with AI agent frameworks, workflow automation, and MCP-based integrations is a plus.</span><br><span>• Knowledge of cloud-native architectures and modern distributed systems is preferred.</span><br><span>• Strong analytical, problem-solving, and communication skills.</span><br><span>• Demonstrated ability to learn emerging technologies and apply them in innovative business solutions.</span><br><span>• Relevant certifications in cloud technologies, DevOps, cybersecurity, or AI/ML are a plus.</span></p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Mission and objectives</p><p><br></p><p>La mission de l’UNOPS est d’aider les personnes dans le besoin en renforçant les capacités des Nations Unies, des gouvernements et d’autres partenaires à fournir des services d’infrastructure, de passation de marchés et de gestion de projets de manière durable et efficace.</p><p><br></p><p>À travers ces trois principaux domaines d’expertise, l’organisation fournit à ses partenaires des services transactionnels, consultatifs et de mise en œuvre pour des projets allant de la construction d’écoles et d’hôpitaux à l’acquisition de biens et de services, ainsi qu’à la formation de travailleurs locaux.</p><p><br></p><p>L’UNOPS travaille en étroite collaboration avec les gouvernements et les communautés afin de garantir la durabilité économique, sociale et environnementale des projets qu’elle soutient, avec un accent particulier sur le renforcement des capacités nationales.</p><p><br></p><p>L’UNOPS intervient dans certains des environnements les plus complexes au monde. Sa vision est de promouvoir des pratiques de mise en œuvre durables dans les domaines du développement, de l’aide humanitaire et de la consolidation de la paix, tout en répondant de manière constante, voire en dépassant, les attentes de ses partenaires.</p><p><br></p><p>Avec plus de 7 000 collaborateurs répartis dans plus de 80 pays, l’UNOPS met à la disposition de ses partenaires l’expertise logistique, technique et managériale nécessaire, partout où elle est requise. Sa structure flexible et sa présence mondiale permettent à l’organisation de répondre rapidement aux besoins de ses partenaires tout en réalisant des économies d’échelle.</p><p><br></p><p>Le Bureau régional de l’UNOPS pour l’Afrique du Nord couvre la Tunisie, le Maroc, la Libye, l’Algérie et l’Égypte, ainsi que Madagascar, les Comores, les Seychelles et Maurice, avec des projets actifs dans les six premiers pays.</p><p><br></p><p>Nous soutenons les transformations sociales et économiques en cours dans ces pays. Notre portefeuille de projets comprend notamment :</p><p><br></p><p>Les infrastructures physiques et les marchés publics dans les secteurs de la sécurité, de la justice, de la santé, de l’éducation, de l’agriculture et de la gestion des déchets.</p><p>La création d’emplois à travers le soutien à l’entrepreneuriat et à l’accès au marché du travail.</p><p>La promotion de l’engagement de la société civile.</p><p>Des projets transactionnels, tels que la fourniture de services administratifs et de ressources humaines à d’autres agences des Nations Unies et ONG.</p><p>Context</p><p>L’Assistant.e aux Ressources Humaines apportera un appui aux fonctions opérationnelles et de conformité en matière de ressources humaines au sein de l’unité RH de l’UNOPS.</p><p>Dans ce cadre, il/elle contribuera à la mise en œuvre et au respect des procédures RH, en assurant un soutien efficace aux activités quotidiennes de l’unité.</p><p>Task description</p><p>L'assistant.e aux ressources humaines effectue les tâches qui lui sont confiées au sein du large éventail de services RH offerts au personnel administratif. Il/Elle sera sous la supervision du HR Analyst.</p><p><br></p><p>• Suivi dossiers administratifs des staffs internationaux</p><p>• Appui aux recrutements (Appui à la publication postes, préparation test écrit, appui aux interview, appui préparation file CRP, lettres de regret..)</p><p>• Suivi du plan de recrutement</p><p>• Aider a répondre aux requêtes des clients</p><p>• Appui à la formation et à la gestion de carrière</p><p>• Appui à la gestion des absences</p><p>• Autres tâches</p><p><br></p><p><b>Accessibility measures in place</b></p><p><b>Main entrance</b></p><p><b>The main entrance (or an alternative entrance) of the building is wheelchair accessible (e.g. ramps, handrails, elevators, etc. are available)</b></p><p><b>Office spaces</b></p><p><b>At least one office/work station, one conference room and one bathroom are wheelchair accessible (please confirm that doors, routes and corridors that lead to these spaces are wide enough for wheelchair use)</b></p><p><b>Office equipment</b></p><p><b>Tables, printers and other office equipment are accessible by a person using a wheelchair.</b></p><p><b>Security & emergency</b></p><p><b>The security and emergency protocol take into account persons with disabilities (e.g. evacuation chair is available, etc.)</b></p><p><b>Facilities signposted</b></p><p><b>All accessible facilities are marked with symbols or signs</b></p><p><b>Transportation adapted</b></p><p><b>Accessible transportation to commute to/from the office is available (e.g. public transportation, and/or official vehicle that is accessible for wheelchair users, etc.)</b></p><p><b>Alternative printers</b></p><p><b>Alternative printing can be provided (e.g. large-printing and/or braille printing)</b></p><p><b>Assistive technology</b></p><p><b>Assistive technology can be provided upon request (e.g. braille note-taker, printers, screen-reader software, etc.)</b></p><p><b>IT accessibility</b></p><p><b>IT systems and tools are accessible (e.g. website, intranet, etc.)</b></p><p><b>Hearing cues</b></p><p><b>The emergency warning system has hearing cues</b></p><p><b>Captioning</b></p><p><b>Captioning services can be provided upon request (e.g. on-site or remote CART services, close-captioning for video</b></p><p><b>Visual cues</b></p><p><b>The emergency warning system has visual cues</b></p><p><b>Additional accessibility info</b></p><p><br></p><p><b>In our new office premises, several accessibility considerations have been taken into account to facilitate access and create a more inclusive working environment for persons with disabilities. These measures are part of an ongoing improvement process, and we continue to assess and enhance accessibility features and reasonable accommodation arrangements to better meet the needs of all personnel and visitors.</b></p><p><br></p><p>Deadline is on 07 September 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Eligibility criteria</p><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Donor priorities</p><p>.</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p>Additional eligibility criteria</p><p>.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>Arabic, Level: Working knowledge, Desirable</p><p>French, Level: Fluent, Required</p><p>English, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in en ressources humaines, sciences du travail , droit social ou tous autres domaines liés.</p><p>Competencies and values</p><p>Intégrité</p><p>Respect de la diversité</p><p>Assiduité et professionnalisme</p><p>Responsabilité</p><p>Planification et organisation</p><p>Communication et travail d’équipe</p><p>Adaptabilité et flexibilité</p><p>Créativité et innovation</p><p>Autonomie et gestion de soi</p><p>Skills and experience</p><p>Expérience requise :</p><p><br></p><p>De un (01) mois à un (01) an d’expérience professionnelle pertinente dans le domaine des ressources humaines, notamment en administration du personnel, recrutement, conformité RH et appui aux opérations RH</p><p>Autres connaissances techniques souhaitées / obligatoires :</p><p><br></p><p>Bonnes compétences orales et écrites, avec des capacités confirmées en rédaction, formulation et élaboration de rapports.</p><p>Précision et professionnalisme dans la production et la révision de documents.</p><p>Solides compétences interpersonnelles, sensibilité culturelle et sociale, et capacité à travailler de manière inclusive et collaborative avec divers partenaires (membres des communautés locales, organisations religieuses et de jeunesse, autorités à différents niveaux).</p><p>Connaissance des outils et approches de la communication pour le développement.</p><p>Capacité à travailler et à s’adapter de manière professionnelle et efficace dans un environnement exigeant.</p><p>Aptitude à travailler efficacement au sein d’une équipe multiculturelle composée de personnel national et international.</p><p>Bonne maîtrise des outils informatiques, notamment MS Office (Excel, Word, etc.), ainsi que des outils de messagerie électronique et d’Internet. Connaissance de la gestion de bases de données et des équipements bureautiques.</p><p>Autonomie et capacité à travailler avec un minimum de supervision, tout en respectant des délais serrés.</p><p>Bonne conscience des questions de sécurité.</p><p>Intérêt marqué pour le volontariat comme levier de développement durable, ainsi que pour le système des Nations Unies.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
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Customer Solution Representative - English/Arabic<br><p><b>Description -</b></p><br><br><p>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise.</p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr</p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</p><br><br><p>• Fluency in English and in Arabic.<br><b>Knowledge & Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Azure<br>• Microsoft Office 365<br>• Microsoft Windows 10<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<p>Act as process expert for end-to-end Procurement and Supply Chain Management processes</p><p>Analyze, standardize, and continuously optimize business processes across global business units and functions</p><p>Support business users as key contact for process and system-related topics within Procurement and SCM environments</p><p>Drive process harmonization, automation, and digital transformation initiatives</p><p>Support ERP and process-related projects including requirements gathering, solution design, testing, training, and hypercare activities</p><p>Collaborate with global stakeholders to identify process improvement opportunities and ensure adoption of best practices</p><p>Develop and maintain process documentation, governance standards, and training materials</p><p>Monitor process performance and KPIs and support continuous improvement programs</p><p>Contribute to BPM and process mining initiatives to increase transparency and operational excellence</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Business Administration, Supply Chain Management, Business Informatics, Industrial Engineering, or a comparable qualification</p><p>Minimum 3+ years of relevant experience in Procurement, Supply Chain Management, or Business Process Management (mandatory)</p><p>Strong understanding of end-to-end Supply Chain processes including: strategic sourcing, procure-to-pay (P2P), supplier management, material planning, inventory management, logistics & distribution</p><p>Strong knowledge of ERP systems (SAP S/4HANA preferred)</p><p>Experience in process modeling, process optimization, and stakeholder management</p><p>Exposure to automation solutions, AI-enabled business processes, process mining, and digital transformation initiatives</p><p>Analytical, structured, and solution-oriented mindset</p><p>Ability to work effectively in a global and multicultural environment</p><p>Strong communication skills and fluent English</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Viseven Group</span></b><span> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.</span><br><span>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.</span><br><span>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.</span><br><span>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.</span><br><br><p><b>Responsibilities:</b></p><br><ul>
<li>Work closely with key stakeholders to understand their business challenges and solve their complex issues (complicated logic affecting different services).</li>
<li>Analyze, elicit and document business requirements, and transform them into technical requirements.</li>
<li>Cooperate with Solutions Consultants, UX\UI Designers, Product Managers, Project Managers, and Technical Writers for product scoping, planning, development, delivery & support.</li>
<li>Prepare & manage technical requirements during Software Development Lifecycle.</li>
<li>Create and deliver presentations of suggested solutions to key stakeholders.</li>
<li>Cooperate with the development teams.</li>
<li>Participate in User Acceptance Testing.</li>
<li>Initiate and lead collaboration with colleagues to drive quality and identify best practices.</li>
</ul><br><p><b>Requirements:</b></p><br><ul>
<li><strong>English from Upper-Intermediate </strong>(comprehensive written and verbal communication).</li>
<li>At least 2 years of experience working as Business Analyst or similar position in an Agile environment.</li>
<li>Proficiency with understanding business requirements and translating them into technical requirements.</li>
<li>Knowledge of software development methodologies.</li>
<li>Understanding of end-to-end software development lifecycle.</li>
<li>Ability to analyze and document the most complex business processes (complicated logic affecting different services).</li>
<li>Proficiency with: <br>*Project management tools such as JIRA, Confluence or similar; <br>*Office 365; <br>*Visualization tools (Figma, Axure RP or similar).</li>
<li>Experience in business process modeling techniques, methodologies, and tools.</li>
<li>Excellent communication skills for both technical and non-technical audiences.</li>
<li>Ability to comfortably work with a wide range of stakeholders (internal & external) across all levels of management.</li>
</ul><br> </div>