Jobs in Tourism Sector in Tunisia

<p>A professional Tunisian chef specializing in Western dishes and pasta is required for a well-known restaurant in Tripoli for its third branch, which includes a family hall and a lounge for young men.</p>

<p>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room.</p><p>What you will do</p><ul><li>Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.</li><li>Assist guest to their appointments as they relate to the Spa services</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience</p><p>6 months in hospitality industry work and or fitness, health club related work</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p>&nbsp;<em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>- Performs handling of numerical controlled production machines, Instruments and their set up for part shaping via chip-forming process within the area of responsibility according work instructions<br></p><br><p>- Ensures requested quality of the produced/manufactured parts through:<br></p><br><p>- Being aware of the specific quality requirements<br></p><br><p>- Self-control after completing own work/working step<br></p><br><p>- Visual control of the completed work<br></p><br><p>- Identification of defect parts or parts with suspected presence of defects, their detention, identification and immediate processing of information accordingly<br></p><br><p>- Maintains appropriate process relevant documentation<br></p><br><p>- Checks and ensures proper use and handling of the equipment, tools and materials (incl. visual control)<br></p><br><p>- Performs complete evaluation of produced parts in required range<br></p><br><p>- Records and documents measured parameters within the relevant software and paper documentation<br></p><br><p>- Handles other machinery and Instruments used at the work station, i.e. parameter measuring devices, band saw, lathe etc. and other manual works during chip-forming process, i.e. grinding, cutting, drilling etc.</p><br><br><br>Qualifications and Experience<p>Education Level : BTS in Mechanical /&nbsp;Mechatronics /&nbsp;Electromechanical</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p>&nbsp;<em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>- Performs handling of numerical controlled production machines, Instruments and their set up for part shaping via chip-forming process within the area of responsibility according work instructions<br></p><br><p>- Ensures requested quality of the produced/manufactured parts through:<br></p><br><p>- Being aware of the specific quality requirements<br></p><br><p>- Self-control after completing own work/working step<br></p><br><p>- Visual control of the completed work<br></p><br><p>- Identification of defect parts or parts with suspected presence of defects, their detention, identification and immediate processing of information accordingly<br></p><br><p>- Maintains appropriate process relevant documentation<br></p><br><p>- Checks and ensures proper use and handling of the equipment, tools and materials (incl. visual control)<br></p><br><p>- Performs complete evaluation of produced parts in required range<br></p><br><p>- Records and documents measured parameters within the relevant software and paper documentation<br></p><br><p>- Handles other machinery and Instruments used at the work station, i.e. parameter measuring devices, band saw, lathe etc. and other manual works during chip-forming process, i.e. grinding, cutting, drilling etc.</p><br><br><br>Qualifications and Experience<p>Education Level : BTS in Mechanical /&nbsp;Mechatronics /&nbsp;Electromechanical</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<p><strong style="font-size: 11px;">Job Objectives</strong></p> <ul> <li>To oversee the day-to-day operations of the spa, assuring delivery of 5 star guest services, safe &amp; harmonious work environment, productive and efficient working habits, properly controlled inventories &amp; expenses, as well as daily supervision of staff schedules to maximize revenues.</li> <li>To support the Spa Director in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.</li> <li>To work with the Spa Director to ensure department revenues are achieved in line with budget.</li> <li>Proactively monitor and action strategies to promote a positive staff attitude at all times. At all times leading by example and working to inspire staff to develop their skills and work cohesively as a unit. </li> </ul> <p><strong><br></strong></p><p> <strong>Key Areas of Responsibility:</strong> </p> <p> <strong>Financial/ Commercial</strong> </p> <ul> <li>To assist in achieving agreed commercial targets at the Spa through the planned co-ordinated development of the facility and the implementation of the treatment and activity programme.<br> </li> </ul> <ul> <li>To be responsible for motivating and driving sales and establish targets, which are realistic and achievable.<br> </li> </ul> <ul> <li>To liaise with the Spa Director on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.</li> </ul> <ul> <li>Oversee monthly inventories and product control for all professional product, equipment, linens, etc.</li> </ul> <p> <strong>Administrative/ Operational</strong> </p> <ul> <li>To maintain and implement the reporting procedures and control system established by the Hotel.</li> </ul> <ul> <li>To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li> </ul> <ul> <li>To maintain and update equipment, product, service and standards as required.</li> </ul> <ul> <li>To deal with problems, enquiries and complaints from Spa clientele.</li> </ul> <ul> <li>To interact professionally with guests, members, and members of staff.</li> </ul> <ul> <li>Oversee training and orientation of all treatment staff new hires</li> </ul> <ul> <li>To manage spa therapist rota ensuring cover is adequate and appropriate at all times in accordance with business levels</li> </ul> <p> <strong>Sales and Marketing</strong> </p> <ul> <li>In conjunction with the Spa Director, develop concept planning, menu of services, retailing, merchandising, marketing and product development at the Spa.</li> </ul> <ul> <li>To ensure that guests, tour operators and local guest demographic are kept informed of all spa events and activities, both in the form of internal and external advertising and where appropriate via the publication of a regular newsletter.</li> </ul> <ul> <li>To personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa. Where required taking part in promotional events and activities in order to promote the spa to a new/wider demographic.</li> </ul> <ul> <li>To constantly be aware of innovations within the industry and consider their worth at the Spa.</li> </ul> <p> <strong>Personnel</strong> </p> <ul> <li>To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the Spa.</li> </ul> <ul> <li>To be responsible for the delivery of a consistently high level of service standards by all spa staff.</li> </ul> <ul> <li>To be responsible for instigating progressive, professional and well-organised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements.</li> </ul> <ul> <li>To perform any other duties deemed reasonable by management.</li> </ul> <ul> <li>Comply with all hotel and spa policies and procedures.</li> </ul> <p> </p> <p> </p> We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea &amp; spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1<p></p>

<p>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five star hospitality standards</p><p>What you will do</p><ul><li>Warmly welcome guests and provide an elegant, professional first impression.</li><li>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</li><li>Assist with reservations (restaurants, events, tours, transportation, spa.</li><li>Coordinate guest requests promptly and discreetly while maintaining high service standards.</li><li>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</li><li>Arrange special requests such as amenities, celebrations, and VIP setups.</li><li>Support Front Office operations during peak periods.</li><li>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</li><li>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</li><li>Handle inquiries regarding the hotel s facilities, policies, and services.</li><li>Anticipate guest needs and personalize service to enhance satisfaction.</li><li>Manage complaints or concerns with diplomacy, professionalism, and follow through.</li><li>Build long term rapport with frequent or VIP guests.</li><li>Maintain a well organized concierge desk and accurate logs.</li><li>Handle deliveries, mail, packages, and lost and found items.</li><li>Track reservations, confirmations, and guest preferences.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><p>Schedule &amp; Hours: full time</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication and interpersonal skills.</p><p>Strong local knowledge and passion for creating memorable experiences.</p><p>High level of discretion, professionalism, and emotional intelligence.</p><p>Ability to multitask in a fast paced, high standard environment.</p><p>Problem-solving ability with a calm, service-oriented approach.</p><p>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</p><p>Familiarity with hotel software (Opera, Concierge systems) is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five‑star hospitality standards</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Warmly welcome guests and provide an elegant, professional first impression.</span></p><br><br></li><li><p><span>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</span></p><br><br></li><li><p><span>Assist with reservations (restaurants, events, tours, transportation, spa.</span></p><br><br></li><li><p><span>Coordinate guest requests promptly and discreetly while maintaining high service standards.</span></p><br><br></li><li><p><span>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</span></p><br><br></li><li><p><span>Arrange special requests such as amenities, celebrations, and VIP setups.</span></p><br><br></li><li><p><span>Support Front Office operations during peak periods.</span></p><br><br></li><li><p><span>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</span></p><br><br></li><li><p><span>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</span></p><br><br></li><li><p><span>Handle inquiries regarding the hotel’s facilities, policies, and services.</span></p><br><br></li><li><p><span>Anticipate guest needs and personalize service to enhance satisfaction.</span></p><br><br></li><li><p><span>Manage complaints or concerns with diplomacy, professionalism, and follow‑through.</span></p><br><br></li><li><p><span>Build long‑term rapport with frequent or VIP guests.</span></p><br><br></li><li><p><span>Maintain a well‑organized concierge desk and accurate logs.</span></p><br><br></li><li><p><span>Handle deliveries, mail, packages, and lost‑and‑found items.</span></p><br><br></li><li><p><span>Track reservations, confirmations, and guest preferences.</span></p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p><span>Excellent communication and interpersonal skills.</span></p><br><br></li><li><p><span>Strong local knowledge and passion for creating memorable experiences.</span></p><br><br></li><li><p><span>High level of discretion, professionalism, and emotional intelligence.</span></p><br><br></li><li><p><span>Ability to multitask in a fast‑paced, high‑standard environment.</span></p><br><br></li><li><p><span>Problem-solving ability with a calm, service-oriented approach.</span></p><br><br></li><li><p><span>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</span></p><br><br></li><li><p><span>Familiarity with hotel software (Opera, Concierge systems) is preferred.</span></p><br><br></li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>&nbsp;Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>&nbsp;Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>&nbsp;Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Job Description<br><br><ol><li><strong>Job Objectives</strong></li></ol><ul><li>To oversee the day-to-day operations of the spa, assuring delivery of 5 star guest services, safe &amp; harmonious work environment, productive and efficient working habits, properly controlled inventories &amp; expenses, as well as daily supervision of staff schedules to maximize revenues.</li><li>To support the Spa Director in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.</li><li>To work with the Spa Director to ensure department revenues are achieved in line with budget.</li><li>Proactively monitor and action strategies to promote a positive staff attitude at all times. At all times leading by example and working to inspire staff to develop their skills and work cohesively as a unit. &nbsp;&nbsp;</li></ul><p><strong>Key Areas of Responsibility:</strong></p><br><p><strong>Financial/ Commercial</strong></p><br><ul><li>To assist in achieving agreed commercial targets at the Spa through the planned co-ordinated development of the facility and the implementation of the treatment and activity programme.<br>&nbsp;</li></ul><ul><li>To be responsible for motivating and driving sales and establish targets, which are realistic and achievable.<br>&nbsp;</li></ul><ul><li>To liaise with the Spa Director on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.</li></ul><ul><li>Oversee monthly inventories and product control for all professional product, equipment, linens, etc.</li></ul><p><strong>Administrative/ Operational</strong></p><br><ul><li>To maintain and implement the reporting procedures and control system established by the Hotel.</li></ul><ul><li>To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li></ul><ul><li>To maintain and update equipment, product, service and standards as required.</li></ul><ul><li>To deal with problems, enquiries and complaints from Spa clientele.</li></ul><ul><li>To interact professionally with guests, members, and members of staff.</li></ul><ul><li>Oversee training and orientation of all treatment staff new hires</li></ul><ul><li>To manage spa therapist rota ensuring cover is adequate and appropriate at all times in accordance with business levels</li></ul><p><strong>Sales and Marketing</strong></p><br><ul><li>In conjunction with the Spa Director, develop concept planning, menu of services, retailing, merchandising, marketing and product development at the Spa.</li></ul><ul><li>To ensure that guests, tour operators and local guest demographic are kept informed of all spa events and activities, both in the form of internal and external advertising and where appropriate via the publication of a regular newsletter.</li></ul><ul><li>To personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa. Where required taking part in promotional events and activities in order to promote the spa to a new/wider demographic.</li></ul><ul><li>To constantly be aware of innovations within the industry and consider their worth at the Spa.</li></ul><p><strong>Personnel</strong></p><br><ul><li>To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the Spa.</li></ul><ul><li>To be responsible for the delivery of a consistently high level of service standards by all spa staff.</li></ul><ul><li>To be responsible for instigating progressive, professional and well-organised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements.</li></ul><ul><li>To perform any other duties deemed reasonable by management.</li></ul><ul><li>Comply with all hotel and spa policies and procedures.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.&nbsp;</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</p><br><br></li><li><p>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</p><br><br></li><li><p>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</p><br><br></li><li><p>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</p><br><br></li><li><p>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</p><br><br></li><li><p>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</p><br><br></li><li><p>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</p><br><br></li><li><p>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</p><br><br></li><li><p>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</p><br><br></li><li><p>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</p><br><br></li><li><p>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</p><br><br></li><li><p>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><br><br></li><li><p>3-5 years of experience in Front Office, Guest Relations.</p><br><br></li><li><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><br><br></li><li><p>Excellent verbal and written communication skills in both English and French.</p><br><br></li><li><p>Strong communication and interpersonal</p><br><br></li><li><p>Attention to detail and accuracy in managing guest profiles and preferences.</p><br><br></li><li><p>Ability to remain calm and professional under pressure</p><br><br></li><li><p>Time management and prioritization skills</p><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br><br> </div>

<p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.</p><p>What you will do</p><ul><li>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</li><li>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</li><li>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</li><li>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</li><li>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</li><li>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</li><li>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</li><li>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</li><li>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</li><li>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</li><li>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</li><li>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><p>3-5 years of experience in Front Office, Guest Relations.</p><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><p>Excellent verbal and written communication skills in both English and French.</p><p>Strong communication and interpersonal Attention to detail and accuracy in managing guest profiles and preferences.</p><p>Ability to remain calm and professional under pressure Time management and prioritization skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Medical Visit Manager, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote and ensure the proper use of products in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule for the campaign</li><li>Conduct information, promotion, and advisory meetings with healthcare professionals</li><li>Negotiate sales of medical devices</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Write activity reports using CRM software</li><li>Conduct competitive intelligence and report information to management</li><li>Propose and/or develop a sector action plan based on national and regional objectives</li><li>Analyze objections and complaints from doctors and implement corrective and development actions</li><li>Sell and deliver products to doctors</li><li>Ensure collection of delivered products</li><li>Organize, propose, and implement PR activities (round tables, CME, etc.) with ROI objectives and follow-up</li><li>Invite and participate in SVR events, congresses, and ensure ROI follow-up</li><li>Track customer payment schedules and ensure payment deadlines are met</li><li>Place orders on the SIRY software</li><li>Ensure compliance with internal procedures established by general management</li></ul><ul><li>Organize and lead professional communication activities (professional meetings, continuous medical education, university, congresses...) if applicable</li><li>Attend national and international congresses</li><li>Participate in internal sales meetings</li></ul><p>As well as all tasks necessary for the smooth running of the business and the achievement of the company's objectives, in line with strategic policy and company culture, at the request of Management, and without impact on the employment contract.</p><br><br> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to perform this role through proven experience</li><li><strong>3 years</strong> minimum experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for their activity (CRM, SIRY) and dedicated software</li></ul><ul><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Organization of PR, CME, symposiums, etc.</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (Strategy / Target)</li><li>ROI analysis of actions</li></ul><ul><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external customer issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Director, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote products and their correct use, while respecting ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with different healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports on the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territory action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with ROI objectives and follow-up</li><li>Invite and participate in events, congresses, SVR events, and follow up on ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> (Bac+3) or proven ability to perform this role through experience</li><li>Minimum of <strong>3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Director, you will be responsible for providing medical information to healthcare professionals and maintaining professional relationships with them to promote products and their proper use in accordance with ethical standards.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical sales representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using CRM software</li><li>Gather and process information on products from documentation and training sessions to prepare visits and communication actions</li><li>Monitor prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with objectives and ROI tracking</li><li>Invite and participate in events, congresses, SVR events, and track ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> or a person who has shown their ability to hold this position through proven experience</li><li><strong>Minimum 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of a visit action plan (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Commercial Director, you will be responsible for providing medical information to health professionals and maintaining professional relationships with them to promote products and their proper use in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with health professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various health professionals in a given territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, EPU, etc.) with objective and R/I monitoring</li><li>Invite and participate in events, congresses, SVR events, and monitor R/I</li><li>Prepare and send expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures implemented by senior management. Occasional tasks:</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses. As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses</li><li>Carry out all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to hold this position through proven experience</li><li><strong>Minimum of 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Mastery of specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of relationships with doctors</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, EPU (Continuing Medical Education), symposia</li><li>R/I analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&amp;B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><ul><li><strong>Key missions of the position: </strong></li><li>Ensure effective supervision of production operations to meet daily output and delivery targets</li><li>Drive adherence to safety, quality, and process standards across the shop floor</li><li>Manage manpower allocation and ensure optimal utilization of resources</li><li>Monitor production performance and take corrective actions for deviations</li><li>Support continuous improvement activities and maintain operational discipline</li><li>Ensure proper communication and coordination between teams and management</li></ul><p><strong>Measurement</strong></p><br><p><strong>Q: </strong>Production output and process compliance<br><strong>C:</strong> Productivity efficiency and manpower utilization<br><strong>D:</strong> On-time completion of production targets and adherence to schedules</p><br><ul><li>Daily production target achievement</li><li>Productivity and manpower utilization</li><li>Rework / rejection control and issue closure</li><li>Safety compliance and incident reduction</li><li>Process adherence (SOPs, work instructions)</li><li>Kaizen implementation and improvement initiatives</li></ul><ul><li><strong>Main responsibilities:</strong></li></ul><p>Production Supervision &amp; Execution</p><br><ul><li>Supervise day-to-day production activities and ensure smooth workflow across assigned lines or areas</li><li>Ensure production targets are achieved as per plan and schedule</li><li>Monitor execution of work as per assembly instructions, routing cards, and standard operating procedures</li><li>Ensure adherence to defined cycle time and productivity standards</li></ul><p>Manpower Management</p><br><ul><li>Allocate manpower based on production requirements and skill matrix</li><li>Monitor operator performance and ensure effective utilization of resources</li><li>Guide and support operators in resolving day-to-day production issues</li><li>Ensure discipline, attendance, and team coordination on the shop floor</li></ul><p><strong>Process &amp; Compliance</strong></p><br><ul><li>Ensure adherence to safety, quality, and operational standards across all activities</li><li>Verify availability and proper usage of tools, equipment, jigs, and fixtures</li><li>Ensure all start-up checks and safety procedures are followed before production begins</li><li>Ensure compliance with ERP/system-based production tracking and reporting</li></ul><p><strong>Issue Management</strong></p><br><ul><li>Identify production issues, deviations, and bottlenecks during operations</li><li>Escalate issues promptly and ensure timely resolution and closure</li><li>Coordinate with quality, maintenance, and support teams to resolve process disruptions</li><li>Track recurring issues and support preventive actions</li></ul><p><strong>Performance Monitoring &amp; Control</strong></p><br><ul><li>Monitor daily production performance and take corrective actions to bridge gaps</li><li>Ensure adherence to KPIs such as productivity, efficiency, and output targets</li><li>Maintain production records and ensure proper documentation</li><li>Conduct regular follow-ups to ensure action closure</li></ul><p><strong>Continuous Improvement</strong></p><br><ul><li>Drive Kaizen and continuous improvement initiatives at the shop-floor level</li><li>Encourage team participation in process improvements and productivity enhancement</li><li>Support implementation of lean practices such as 5S and standard work</li><li>Identify opportunities to improve efficiency, reduce waste, and optimize processes</li></ul><p><strong>Cross-Functional Coordination</strong></p><br><ul><li>Coordinate with quality, fulfilment, warehouse, and PPC teams for smooth operations</li><li>Ensure material availability and readiness for production activities</li><li>Communicate production status, issues, and updates to higher management</li><li>Support implementation of organizational and operational initiatives</li></ul><p><strong>People Management &amp; Development</strong></p><br><ul><li>Supervise and guide operators and technicians on the shop floor</li><li>Train and support new employees on processes, safety, and quality requirements</li><li>Ensure skill development as per skill matrix and training plans</li><li>Promote team discipline, accountability, and teamwork</li></ul><p>People Management: YES ¨&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NO ¨</p><br><p>If People Management, how many employees are managed? &nbsp;No</p><br><p>Number of people&nbsp;: Nil</p><br><p>Budget Management:&nbsp; YES ¨&nbsp; NO ¨</p><br><p>NO</p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><ul><li><em>Bachelor’s Degree in Mechanical / Electrical Engineering</em></li></ul><p><strong>Professional</strong><strong> Experience</strong></p><br><ul><li><strong>5–7 years of experience</strong> in production / assembly operations</li><li>Hands-on experience in manufacturing environment and shop-floor supervision</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Production Management &amp; Operational Execution <strong>4</strong></p><br><p>Safety &amp; Compliance <strong>4</strong></p><br><p>Quality Management <strong>3</strong></p><br><p>Lean &amp; Continuous Improvement <strong>3</strong></p><br><p>People / Stakeholder Management <strong>3</strong></p><br><p>Presentation &amp; Communication Skills <strong>3</strong></p><br><p><strong>Languages</strong></p><br><ul><li>English</li><li>Hindi</li></ul><p><strong>Other Specifications</strong></p><br><p><strong>Behavioural and Skills</strong></p><br><ul><li>Demonstrates strong ownership and accountability in managing production activities</li><li>Shows practical decision-making ability in handling shop-floor challenges</li><li>Maintains discipline and ensures adherence to processes and standards</li><li>Exhibits people management skills with the ability to guide and support teams</li><li>Proactive mindset with a focus on problem-solving and continuous improvement</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br>&nbsp;</p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>The</span> Guest Experience Supervisor <span>is</span> <span>responsible</span> <span>for</span> <span>overseeing</span> <span>and</span> <span>enhancing</span> <span>the</span> <span>experience</span> <span>of</span> <span>VIP and </span><span>Elit</span> <span>guests</span> <span>by</span> <span>delivering</span> <span>personalized</span> <span>service</span> <span>that</span> <span>reflects</span> <span>the</span> <span>highest</span> <span>standards</span> <span>of</span> <span>luxury</span> <span>hospitality.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Serve as a dedicated point of contact for VIP, Elite, ensuring memorable and personalized experiences throughout their stay.</p><br><br></li><li><p>Review guest arrivals, departures, preferences, and profiles to proactively create tailored experiences and foster guest loyalty.</p><br><br></li><li><p>Manage guest concerns with professionalism and urgency, ensuring effective resolutions, meaningful follow-up, and complete guest satisfaction.</p><br><br></li><li><p>Partner with Front Office, Concierge, Housekeeping, Food &amp; Beverage, and other departments to ensure flawless execution of guest requests and special arrangements.</p><br><br></li><li><p>Monitor and manage Elite guest enquiries, reservations, and dedicated communication channels, ensuring timely, accurate, and brand-aligned responses.</p><br><br></li><li><p>Act as a role model and brand ambassador, promoting a culture of excellence, service innovation, and continuous enhancement of the overall guest experience.</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><span>Degree</span> <span>or</span> <span>diploma</span> <span>in</span> <span>Hospitality</span> <span>Management,</span> <span>Tourism,</span> <span>,</span> <span>or</span> <span>a</span> <span>related</span> <span>field.</span></p><br><br></li><li><p><span><span>Have advanced computer skills including MS Office and Outlook and </span><span>a thorough knowledge of the Front Office systems, such as Opera, Web </span><span>Checkin</span><span>, </span><span>HotSoS</span><span>.</span></span></p><br><br></li><li><p><span><span>Be fluent in English and Frensh.</span></span></p><br><br></li><li><p>Strong understanding of VIP guest engagement, service recovery, and luxury hospitality standards.</p><br><br></li><li><br><p>Minimum 2-3 years of experience in a supervisory guest experience, front office role within a luxury hotel environment.</p><br><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>&nbsp;Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br> </div>

<p>Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.</p><p>What you will do</p><ul><li>Lead and inspire the Culinary team through strategic workforce planning, coaching, performance management, and talent development to foster a culture of excellence and accountability.</li><li>Drive culinary innovation by designing, developing, and optimizing menus that balance guest satisfaction, market trends, operational efficiency, and profitability.</li><li>Champion financial performance by managing departmental budgets, P&amp;L results, labor costs, food costs, purchasing strategies, and revenue-enhancement initiatives.</li><li>Ensure operational excellence by maintaining the highest standards of food quality, consistency, presentation, and guest experience across all culinary outlets.</li><li>Oversee compliance and food safety by implementing and enforcing HACCP standards, sanitation protocols, and all applicable regulatory requirements.</li><li>Collaborate strategically with Food &amp; Beverage, Finance, Purchasing, Stewarding, and Human Resources leaders to support business objectives and operational success.</li><li>Optimize resource management through effective inventory controls, procurement practices, equipment planning, and cost-conscious operational decision-making.</li><li>Cultivate a high-performance culture by conducting evaluations, developing succession plans, recognizing achievements, and driving employee engagement initiatives.</li><li>Analyze and improve business results by reviewing operational metrics, guest satisfaction surveys, quality audits, and action plans to continuously elevate performance.</li><li>Act as the culinary ambassador of the hotel by fostering innovation, strengthening interdepartmental partnerships, and ensuring alignment with brand standards and organizational values.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education : College degree preferably specializing in hotel/restaurant management culinary arts, or equivalent experience is required.</p><p>Experience : Five to seven years previous experience in multiple culinary/food &amp; beverage department head positions.</p><p>Skills and Abilities:</p><ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</li><li>Requires the ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, writing and oral proficiency in the French and English languages.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b> </p><br><br><p><span>Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.</span></p><br><br><br><p><b>What you will do</b></p><br><br><br><ul><li><p><span>Lead</span> <span>and</span> <span>inspire</span> <span>the</span> <span>Culinary</span> <span>team</span> <span>through</span> <span>strategic</span> <span>workforce</span> <span>planning,</span> <span>coaching,</span> <span>performance</span> <span>management,</span> <span>and</span> <span>talent</span> <span>development</span> <span>to</span> <span>foster</span> <span>a</span> <span>culture</span> <span>of</span> <span>excellence</span> <span>and</span> <span>accountability.</span></p><br><br></li><li><p><span>Drive</span> <span>culinary</span> <span>innovation</span> <span>by</span> <span>designing,</span> <span>developing,</span> <span>and</span> <span>optimizing</span> <span>menus</span> <span>that</span> <span>balance</span> <span>guest</span> <span>satisfaction,</span> <span>market</span> <span>trends,</span> <span>operational</span> <span>efficiency,</span> <span>and</span> <span>profitability.</span></p><br><br></li><li><p><span>Champion</span> <span>financial</span> <span>performance</span> <span>by</span> <span>managing</span> <span>departmental</span> <span>budgets,</span> <span>P&amp;L</span> <span>results,</span> <span>labor</span> <span>costs,</span> <span>food</span> <span>costs,</span> <span>purchasing</span> <span>strategies,</span> <span>and</span> <span>revenue-enhancement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Ensure</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>maintaining</span> <span>the</span> <span>highest</span> <span>standards</span> <span>of</span> <span>food</span> <span>quality,</span> <span>consistency,</span> <span>presentation,</span> <span>and</span> <span>guest</span> <span>experience</span> <span>across</span> <span>all</span> <span>culinary</span> <span>outlets.</span></p><br><br></li><li><p><span>Oversee</span> <span>compliance</span> <span>and</span> <span>food</span> <span>safety</span> <span>by</span> <span>implementing</span> <span>and</span> <span>enforcing</span> <span>HACCP</span> <span>standards,</span> <span>sanitation</span> <span>protocols,</span> <span>and</span> <span>all</span> <span>applicable</span> <span>regulatory</span> <span>requirements.</span></p><br><br></li><li><p><span>Collaborate</span> <span>strategically</span> <span>with</span> <span>Food</span> <span>&amp;</span> <span>Beverage,</span> <span>Finance,</span> <span>Purchasing,</span> <span>Stewarding,</span> <span>and</span> <span>Human</span> <span>Resources</span> <span>leaders</span> <span>to</span> <span>support</span> <span>business</span> <span>objectives</span> <span>and</span> <span>operational</span> <span>success.</span></p><br><br></li><li><p><span>Optimize</span> <span>resource</span> <span>management</span> <span>through</span> <span>effective</span> <span>inventory</span> <span>controls,</span> <span>procurement</span> <span>practices,</span> <span>equipment</span> <span>planning,</span> <span>and</span> <span>cost-conscious</span> <span>operational</span> <span>decision-making.</span></p><br><br></li><li><p><span>Cultivate</span> <span>a</span> <span>high-performance</span> <span>culture</span> <span>by</span> <span>conducting</span> <span>evaluations,</span> <span>developing</span> <span>succession</span> <span>plans,</span> <span>recognizing</span> <span>achievements,</span> <span>and</span> <span>driving</span> <span>employee</span> <span>engagement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Analyze</span> <span>and</span> <span>improve</span> <span>business</span> <span>results</span> <span>by</span> <span>reviewing</span> <span>operational</span> <span>metrics,</span> <span>guest</span> <span>satisfaction</span> <span>surveys,</span> <span>quality</span> <span>audits,</span> <span>and</span> <span>action</span> <span>plans</span> <span>to</span> <span>continuously</span> <span>elevate</span> <span>performance.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>culinary</span> <span>ambassador</span> <span>of</span> <span>the</span> <span>hotel</span> <span>by</span> <span>fostering</span> <span>innovation,</span> <span>strengthening</span> <span>interdepartmental</span> <span>partnerships,</span> <span>and</span> <span>ensuring</span> <span>alignment</span> <span>with</span> <span>brand</span> <span>standards</span> <span>and</span> <span>organizational</span> <span>values.</span></p><br><br></li></ul><br><br><p><b>What you bring</b></p><br><br><br><p><b>Education :</b> College degree preferably specializing in hotel/restaurant management culinary arts, or equivalent experience is required.</p><br><br><br><p><b>Experience :</b> Five to seven years previous experience in multiple culinary/food &amp; beverage department head positions.</p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.&nbsp;</p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</p><br><br></li><li><p>Requires the ability to operate and utilize culinary production equipment and tools.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the French and English languages.</p><br><br></li></ul><p><br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>full time</p><br><br><br><br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are seeking a talented, creative and highly qualified Pastry Chef to join our culinary team. The successful candidate will be responsible for the preparation, production and presentation of a wide range of French pastries, international desserts, traditional Arabic sweets and contemporary Middle Eastern confectionery, in accordance with luxury hospitality standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Pastry Chef will contribute to the development of the menu, the presentation of the buffet, the production of à la carte desserts, the operations of banquets, seasonal celebrations and the experience of VIP guests while maintaining exceptional standards of food quality, creativity, hygiene, cost control and guest satisfaction.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are numerous opportunities for growth and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Seize the opportunity to become a Heartartist, and let your heart guide you in this world where life beats faster.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities (keys)</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and bake a wide variety of pastries, cakes, pies, baked goods, chocolates, confectionery and international desserts.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and present traditional Arabic sweets and Middle Eastern desserts while preserving their authentic flavors, textures and preparation techniques.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrate a solid technical knowledge of classical and contemporary pastry methods, including dough preparation, baking, fillings, creams, mousses, chocolate work and decorative finishing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create innovative desserts and pastries that meet the luxury standards of the hotel and reflect current culinary trends.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure consistency in taste, texture, quality, portion size and presentation across all products.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare desserts and pastries for restaurants, all-day dining, buffets, room service, banquets, catered events and VIP equipment for guests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain high standards of craftsmanship, creativity and attention to detail throughout the production process.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and present a variety of traditional Arabic sweets, Middle Eastern confectionery and regional specialty desserts according to established recipes and quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain authenticity in flavors, preparation methods, ingredients and presentation while ensuring consistency and quality of the premium product.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapt traditional sweets for luxury hotel buffets, special culinary experiences, festive occasions and prestigious events.</font></font></li> <li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Qualifications and experience</b></font></font></h4> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma or professional qualification in pastry, baking, culinary arts or related field.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2-3 years of relevant pastry experience, preferably in a 5-star hotel, luxury resort or high-end hotel establishment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Practical experience in French pastry, international desserts and traditional Arabic sweets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid knowledge of pastry preparation techniques, cooking methods, finishing and presentation of desserts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in buffet production, banquet management and high-volume pastry production is an asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of food safety, HACCP principles, hygiene and allergen management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of recipe standardization, portion control, inventory management and food cost awareness.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work effectively under pressure while maintaining quality and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong organizational, communication and teamwork skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexibility to work shifts, weekends, holidays and special events as needed.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key skills</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French pastry shop and preparation of international desserts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Traditional Arabic sweets and regional confectionery.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creativity and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product quality and presentation.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Menu development and recipe standardization.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Production planning and time management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Food safety, hygiene and quality assurance.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cost control and waste reduction.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teamwork and professional communication.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to luxury hospitality standards and customer satisfaction.</font></font></li></ul>