Admin Assistant Jobs in Tunisia 2026

2 to 7 years Naukri Gulf

Lead Specialist Category Buyer NPP

On-site - Tunisia - Tunis 21 August 2026

Logistics, Supply Chain & Procurement

Monitors continuously the local economical, technical & social market trends for the assigned categories, sub-categories and suppliers (market surveys) Supports implementation of a worldwide category (sub-category strategy) Develops a country category, sub-category strategy in coordination and alignment with global category managers Performs internal / external analysis of respective categories, and organizes research on the market for alternatives in terms of potential suppliers/ prices/ products / services and in alignment with the respective category manager Identifies and initiates savings potential and improvement-opportunities (e.g. VA/VE and localization ideas in alignment with the respective category manager) Ensures a compliant supplier selection, release process, as well as preparation for the awarding and decision process according to defined thresholds and in alignment with the respective category manager Conducts relevant supplier contracts of complexity (e.g. Framework Agreement, Service Level Agreement, Quality Assurance Agreement) in close collaboration with legal department and respective country plants and in alignment with the respective category manager Ensures the publication of the negotiation results within the organization and purchasing network Performs complex national RfQs negotiations according to strategic framework based on purchase request and tender books of internal requestor and in alignment with the respective category manager Organizes regular coordination and review meetings with the relevant internal stakeholders to increase customer satisfaction Verifies monthly purchasing reporting and track it in the respective tools Executes and implements solutions for supplier escalations, especially for delivery delays and allocations to safeguard indirect material and services supplies and in alignment with the respective category manager Recovers non-conformance and non-performance costs from supplier (in escalation) Pushing suppliers to provide all required information for our business upon due time (e.g. warranty issues, potential delivery delays) Monitors suppliers contract adherence and validity continuously together with the internal contract, demand requestor and implements measures to solve deviations Meets strategic national suppliers regularly to exchange information and tackling actual topics, including regular on-site visits at the suppliers, technology know-how, and shares the result with the respective category manager Documents and archives all data in a process conform and auditable way Supports other purchasing organizations within aligned categories if requested Prepares addendums to update contracts according to newly negotiated conditionsDesired Candidate Profile<h2>Qualifications et Exp rience</h2>Master s degree in Purchasing, Supply Chain, Business, or EngineeringMinimum 2 years of experience in a similar fieldStrong understanding of the NPP process (Sourcing, RFQ, Negotiation, and Contracting)Knowledge of local and international supplier marketsBasic legal knowledge (contracts, clauses, Incoterms)

1 to 5 years Naukri Gulf

Mechanical Designer

On-site - Tunisia - Tunis 28 July 2026

Engineering

Activities: Conduct studies, design, 3D modeling, and drafting of mechanical/automated systems according to client requests, in compliance with specifications and applicable standards. Technically review and/or approve deliverables (3D models, technical drawings, design reports, quality documents). Write specifications, technical manuals, and prepare documentation. Under the supervision of the line manager, manage assigned projects with local and/or international teams. Monitor and validate daily progress according to the schedule established with the line manager. Ensure effective communication with clients, colleagues, and the line manager. Guarantee client satisfaction in terms of quality and deadlines. Ensure proper reporting to the line manager and the design coordinator. Propose and implement innovative solutions to improve methodologies and work tools. Establish procedures and technical documentation (work instructions, lessons learned). Comply with site HSE guidelines.Context and environment: Continuous interaction with SHD and team colleagues to converge on the best technical solutions. Project-based work / Milestones, deliverables, validation, design cycles, deadlines / Multidisciplinary approach, culture of innovationPurpose: To ensure the smooth execution of projects under their responsibility to guarantee the achievement of QCD (Quality, Cost, Delivery) objectives, in liaison with the client and in coordination with the line manager. To ensure the implementation of Hutchinson products and the design of mechanical systems in accordance with applicable specifications and standards, and in liaison with Hutchinson Group employees and the local team.Desired Candidate Profile<h2>Required profile</h2>Academic Level : BAC + 5: Mechanical Engineer or equivalent.Professional experience : Required as neededTechnical Skills : Advanced Mechanical Design / Theoretical and practical knowledge in mechanics. Proficiency in design tools: CATIA (3D, GSD), SolidWorks.Languages : French, EnglishBehavioral Skills : Autonomy, attention to detail, sense of responsibility and commitment; rigor, organizational skills, excellent analytical and synthesis skills; interpersonal skills and ability to work in a team; cross-functional communication: client, colleagues, SHD; a taste for innovation, adaptability and flexibility; critical thinking, proactive and persuasive.

Naukri Gulf

Senior Financial Controller

On-site - Tunisia - Tunis 12 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responsible for project performance measurement Quote, development, and series project calculations from RFQ to EOP Collects and challenges input from involved functions and interfaces Provides advice to project managers on changes and risks Analyses project profitability and reports necessary provisions to the manager in the event of imminent losses Business partner to accounts and project managers Consolidates project P&Ls to account P&Ls Supports project managers, e.g., in margin booster activities Controlling hub of the accounts to all other functions Interface to accounting Interface to functional controlling, esp. for project-based budgeting Project controlling infrastructure Maintains standard calculation parameters Develops and maintains calculation methods Develops and maintains calculation tools</div></section><section>Desired Candidate Profile<ul><li>Min 3 years in financial controlling</li><li>University Degree</li><li>Excellent English communication level (C1)</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul></section>

1 to 5 years Naukri Gulf

Mechanical Designer

On-site - Tunisia - Tunis 28 July 2026

Engineering

Bayt

Support Agent

On-site - Tunisia 24 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent – UK Market (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Day Shift <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> Requirements & Qualifications <ul> <li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li> <li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li>Languages - Proficient written and oral (in English) is essential. </li> <li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.” — Sirine K. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

1 to 6 years Naukri Gulf

Operations Manager

On-site - Tunisia - Tunis Monday

Administration

At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!Desired Candidate ProfileProven experience in leading hotel-operations teams with strong problem-solving capabilitiesProven experience as F&B Director in upscale resort hotel.Excellent leadership skills with a hands-on approach and lead-by-example work stylePersonal integrity, with the ability to work in an environment that demands excellence, time and energyFlexibility and a positive, Yes I Can! AttitudeAn eye for detailIs a creative problem-solverPassionate about creating extraordinary serviceFluency in French EnglishExcellent written and verbal communication skillsExperienced in using IT systems on various platformsExcellent Power Point and Excel skills

Bayt

Senior IT Business Analyst

On-site - Tunisia 6 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are growing! We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based. Who we are: Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager. The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve: Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines. Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements. Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions. Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects. Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams. Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards. Collaborate with QA teams to resolve defects and issues promptly. Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications. Work within agile style reporting projects under direction of the Product Manager. Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication. Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach. What you will bring along: Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs Minimum of 5 years in an IT related field Minimum of 5 years in Business Analysis Experience in Agile (SCRUM) project methodology Experience in project management / tracking tools (Jira, TFS, MS Projects …etc. ) Strong technical background and familiarity with development tools and REST APIs. Stakeholder Management Resource and Team Management Team player but with ability to work on own initiative Excellent communication skills and mastering of the English language (written / spoken) Management skills Documentation capabilities </div>

7 to 30 years Naukri Gulf

IT Software Project Manager

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description: Senior Software Project Manager (IT Project Manager) Tunis / SousseLocation: TunisContract type: PermanentInternational environmentJoin an international IT team and lead strategic projects!As part of our IT department expansion, Veo Worldwide Services is seeking an experienced Senior Software Project Manager to lead high-value application projects in an international and multicultural environment. As a key project leader, you will coordinate all stakeholders and ensure the success of development and enhancement projects for critical business applications.Your main tasks<ul><li>IT project management<ul><li>Managing multiple application development or improvement projects simultaneously.</li><li>Define the schedules, priorities, resources and deliverables.</li><li>Ensure compliance with deadlines, budgets, quality objectives and SLAs.</li><li>Identify, anticipate and manage project-related risks.</li></ul></li><li>Team coordination<ul><li>Leading multidisciplinary teams</li><li>Ensure smooth communication between the technical and operational teams.</li><li>Promote collaboration and support the resolution of operational problems.</li></ul></li><li>Reporting & Governance<ul><li>Monitor projects using management tools such as Jira, Tempo or equivalents.</li><li>Produce progress reports, KPIs, budgets, risks and action plans.</li><li>To actively participate in the continuous improvement of project management processes.</li></ul></li></ul>Technical environmentThe projects include, in particular:<ul><li>CRM (Selligent)</li><li>SAP Business Intelligence (Cognos, Talend, SunOpsys)</li><li>Oracle, MS SQL and PostgreSQL databases</li><li>Agile Waterfall / V-cycle methodologies</li></ul></div></section><section>Desired Candidate Profile<ul><li>Education: Engineering degree, Master's degree in Computer Science, Information Systems or related field.</li><li>Experience<ul><li>Minimum 7 years of experience in project management.</li><li>At least 2 years of significant experience as an IT Project Manager.</li><li>Proven experience in managing complex IT projects.</li><li>Experience in an international environment is highly valued.</li></ul></li><li>Technical skills<ul><li>Mastery of Agile and/or Waterfall methodologies.</li><li>Proven experience with Jira, Atlassian, Microsoft Project or similar tools.</li><li>Good understanding of application environments and software development projects.</li><li>Knowledge of IT processes and best practices in project management.</li></ul></li><li>LANGUAGES<ul><li>French: minimum level B2.</li><li>English: minimum level B2.</li></ul></li><li>Personal qualities<ul><li>Natural leadership and ability to unite multidisciplinary teams.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical and problem-solving skills.</li><li>Sense of organization, autonomy and results orientation.</li><li>Ability to thrive in a dynamic and multicultural environment.</li></ul></li><li>Additional advantages<ul><li>PMP, Prince2 or equivalent certification.</li><li>Experience in ERP, CRM or Business Intelligence.</li></ul></li></ul></section>

Bayt

Credit Collection - English Speaker (Day Shift)

On-site - Tunisia 5 August 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Credit Collection – English Speaker Location: Tunis, Tunisia Report to: Credit and Collections Supervisor Overview: The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.  Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul> <li>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</li> <li>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</li> <li>Daily customer calling using automated telephone-dialing system.</li> <li>Document customer comments re: payment date / disputes etc.</li> <li>Ensure requested paperwork / documentation is forwarded to customers.</li> <li>Assist cash application team to ensure payments are processed onto correct customer account.</li> <li>Report issues to line manager to resolve problem accounts.</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Competency Profile KPI’s: <ul> <li>Analytical Percentage of accounts collected on time.</li> <li>Problem solving Number of activities logged.</li> <li>Results Focus Speed by which queries are resolved.</li> <li>Customer Focus Collect and enter quality dispute information.</li> <li>Communication skills</li> <li>Ability to work on own initiative.</li> <li>Flexibility</li> <li>Organized</li> </ul> Requirements & Qualifications <ul> <li>Proven experience as a Collection Specialist or similar role +1 year</li> <li>Knowledge of billing procedures and collection techniques</li> <li>Familiarity with laws related to debt collection.</li> <li>Working knowledge of MS Office and databases</li> <li>Comfortable working with targets</li> <li>Patience and ability to manage stress.</li> <li>Excellent communication skills (written and oral) in English</li> <li>Skilled in negotiation</li> <li>Problem-solving skills</li> </ul> THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED.  THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB. What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-SN1 #LI-Onsite </div>

Naukri Gulf

Intern

On-site - Tunisia - Tunis 16 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Participate in the administrative management of employees (contracts, amendments, certificates, employee files, etc.). Ensure the updating and monitoring of HR databases. Contribute to the preparation and archiving of administrative documents. Participate in the monitoring of absences, leaves, and staff movements. Support for HR Activities Participate in the preparation of HR reports and dashboards. Contribute to the analysis of HR indicators. Assist in coordinating recruitment and onboarding activities for new employees. Participate in organizing HR events and employee engagement initiatives. HR Projects Contribute to various projects related to employee experience, HR communication, or talent development. Conduct research and benchmarks on HR best practices. Participate in the continuous improvement of HR processes.</div></section><section>Desired Candidate ProfileStudent in Master's degree in Human Resources, Management, Work Psychology, or equivalent field. Strong interest in Human Resources and talent management. Proficiency in office tools (Excel, PowerPoint, Word). Good written and oral communication skills in French; English is an asset. Rigor, organization, and confidentiality. Team spirit, curiosity, and proactivity.</section>

Naukri Gulf

Human Resources Director

On-site - Tunisia - Tunis 22 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.CORE WORK ACTIVITIES Managing the Human Resources Strategy Executes and follows-up on engagement survey related activities. Champions and builds the talent management ranks in support of property and region diversity strategy. Translates business priorities into property Human Resources strategies, plans and actions Implements and sustains Human Resources initiatives at the property. Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate. Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up. Creates value through proactive approaches that will affect performance outcome or control cost. Monitors effective use of myHR by property managers and employees. Leads and participates in succession management and workforce planning. Responsible for Human Resources strategy and execution. Serves as key change manager for initiatives that have high employee impact. Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities. Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment Process Analyzes open positions to balance the development of existing talent and business needs. Serves as coach and expert facilitator of the selection and interviewing process. Surfaces opportunities in work processes and staffing optimization. Makes staffing decisions to manage the talent cadre and pipeline at the property. Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. Monitors sourcing process and outcomes of staffing process. Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation Strategy Remains current and knowledgeable in the internal and external compensation and work competitive environments. Leads the planning of the hourly employee total compensation strategy. Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution. Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development Activities Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s). Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees. Serves as resource to property Human Resources staff on employee relations questions and issues. Continually reinforces positive employee relations concepts.</div></section><section>Desired Candidate Profile<h2>Education and Experience</h2>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. Experience operating within the Tunisian market, with understanding of local business practices, regulations, is preferred.</section>

1 to 5 years Naukri Gulf

Human Resources Coordinator

On-site - Tunisia - Tunis 3 August 2026

Human Resources

The HR Coordinator assists the Human Resources team in daily administrative tasks.Personnel Administration<ul><li>Participate in the administrative management of employees (contracts, amendments, certificates, employee files, etc.).</li><li>Contribute to the preparation and archiving of administrative documents.</li><li>Participate in monitoring absences, leaves, and employee movements.</li><li>Control and validate payroll input elements: attendance, overtime, bonuses, deductions, etc.</li><li>Prepare payroll, the payroll journal, and related documents within deadlines.</li><li>Prepare employee evolutions according to regulations and agreements.</li><li>Prepare periodic declarations: CNSS, Insurance, annual, etc.</li><li>Achieve set KPIs: zero delay, zero error, evolution, etc.</li><li>Ensure periodic reporting.</li><li>Contribute to the preparation of the HR Budget.</li></ul>HR Activities Support<ul><li>Provide necessary assistance and coordination during recruitments and onboarding of new employees.</li><li>Participate in the organization of HR events and employee engagement initiatives.</li><li>Facilitate the work of HR team members and contribute to a positive image with internal clients.</li></ul>HR Projects<ul><li>Contribute to various projects related to employee experience, HR communication, or talent development.</li><li>Participate in the continuous improvement of HR processes.</li></ul>Desired Candidate ProfileUniversity degree; Bachelor's or higher in Human Resources, Finance, or a similar field.Good communication skills and organizational skills, rigor.Motivation to learn and grow in the HR field.Empathy, positive listening, emotional intelligence, confidentiality of information, discretion, etc.Very good command of IT tools and especially Excel.Analytical skills.Fluent French and English.Ability to write reports.

5 to 7 years Naukri Gulf

Senior IT Business Analyst

On-site - Tunisia - Tunis 8 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are growing! We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based. Who we are: Founded in 2006, today, we re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world s most iconic premium and luxury brands. What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager. The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. Here, passion, integrity and a can-do attitude are always top of mind. Your daily tasks will involve: <ul> <li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li> <li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li> <li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li> <li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li> <li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li> <li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li> <li>Collaborate with QA teams to resolve defects and issues promptly.</li> <li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li> <li>Work within agile style reporting projects under direction of the Product Manager.</li> <li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li> <li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li> </ul></div></section><section>Desired Candidate Profile What you will bring along: <ul> <li>Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs</li> <li>Minimum of 5 years in an IT related field</li> <li>Minimum of 5 years in Business Analysis</li> <li>Experience in Agile (SCRUM) project methodology</li> <li>Experience in project management / tracking tools (Jira, TFS, MS Projects etc.)</li> <li>Strong technical background and familiarity with development tools and REST APIs. </li> <li>Stakeholder Management</li> <li>Resource and Team Management</li> <li>Team player but with ability to work on own initiative</li> <li>Excellent communication skills and mastering of the English language (written / spoken)</li> <li>Management skills</li> <li>Documentation capabilities</li> </ul> </section>

Bayt

Support Agent

On-site - Tunisia 1 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Evening Shift <ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul> Requirements & Qualifications <ul><li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in  written and oral is essential.</li><li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li></ul> What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul> Our Hiring Process <ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-SN1 #LI-Onsite </div>

1 to 5 years Naukri Gulf

Procurement Officer

On-site - Tunisia - Tunis Monday

Logistics, Supply Chain & Procurement

Transform approved Purchase Requisitions (DA) into Purchase Orders (OA). Send forecasts and Purchase Orders to suppliers and follow up, process ERP alert messages. Enter supplier Goods Receipts (AR) in compliance with the procurement procedure. Follow up with suppliers who have not responded to preventive/curative follow-ups. Communicate with the buyer in case of price changes. Enter receipts in the ERP based on dock entries communicated by the carrier. Verify procurement-related anomalies (outstanding balances, expired products, minimum stock, etc.). Update tracking sheets (orders, stock, follow-ups) for items not managed by the ERP. Alert the Procurement Manager and the UAP Manager in case of significant delay postponements. Advance and communicate new reception deadlines to the UAP Planner according to production priorities. Propose and implement solutions in case of procurement process malfunctions. Participate and lead improvement initiatives.Desired Candidate ProfileOrganization Dynamism and reactivity Negotiation techniques Analytical skills Good interpersonal skills Ethics

Bayt

Freight Solutions Manager

On-site - Tunisia Thursday

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Purpose of the Job The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities. Job Description <ul> <li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li> <li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li> <li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li> <li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li> <li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li> <li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li> <li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li> <li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li> <li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li> <li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li> <li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li> <li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li> <li>Identify employees with high potential and propose career development plan</li> <li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li> <li>Initiate and Implement Freight SOPs across the station</li> <li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li> <li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li> <li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li> <li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li> <li>Agree with the direct manager on the annual product targets</li> <li>Ensure product revenue growth is met</li> <li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li> </ul> Job Requirements - Experience and Education <ul> <li>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</li> <li>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</li> <li>Proven experience in customer service and managing key business clients.</li> <li>Familiarity with CargoWise is preferred.</li> <li>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</li> <li>Excellent written communication skills.</li> </ul> Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Interpersonal Skills Team Collaboration Adaptability Resilience Problem Solving Leadership Skills Time Management Decision Making Negotiation Skills Problem Solving And Critical Thinking </div>

Bayt

Human Resources Director

On-site - Tunisia 20 June 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success. CANDIDATE PROFILE  Education and Experience • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR • 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. • Experience operating within the Tunisian market, with understanding of local business practices, regulations, is preferred. CORE WORK ACTIVITIES Managing the Human Resources Strategy • Executes and follows-up on engagement survey related activities. • Champions and builds the talent management ranks in support of property and region diversity strategy. • Translates business priorities into property Human Resources strategies, plans and actions • Implements and sustains Human Resources initiatives at the property. • Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate. • Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up. • Creates value through proactive approaches that will affect performance outcome or control cost. • Monitors effective use of myHR by property managers and employees. • Leads and participates in succession management and workforce planning. • Responsible for Human Resources strategy and execution. • Serves as key change manager for initiatives that have high employee impact. • Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities. • Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment Process • Analyzes open positions to balance the development of existing talent and business needs. • Serves as coach and expert facilitator of the selection and interviewing process. • Surfaces opportunities in work processes and staffing optimization. • Makes staffing decisions to manage the talent cadre and pipeline at the property. • Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. • Monitors sourcing process and outcomes of staffing process. • Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation Strategy • Remains current and knowledgeable in the internal and external compensation and work competitive environments. • Leads the planning of the hourly employee total compensation strategy. • Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. • Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution. • Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development Activities • Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s). • Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees. • Serves as resource to property Human Resources staff on employee relations questions and issues. • Continually reinforces positive employee relations concepts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Bayt

Product Owner

Remote - Tunisia 28 July 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are growing! We are currently looking to hire an experienced Product Owner to join our Product team. Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager. As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams. You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools. You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle. You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems. You also lead the team of Business Analysts, overseeing their day-to-day work on projects. In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes. Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines. Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk. Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements. Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts. Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects. Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations. Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value. Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release. Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly. Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications. Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos. Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication. Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach. What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio. What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field. Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred). Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing. Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work. Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable). Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc. ). Strong technical background and familiarity with development tools and REST APIs. Strong stakeholder management skills. Resource and team management skills. Team player with the ability to work on own initiative. Excellent communication skills and mastery of the English language (written and spoken). Strong management reporting and documentation capabilities. </div>

Bayt

Senior IT Business Analyst

On-site - Tunisia 6 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are growing! We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based. Who we are: Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager. The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work.   Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve: <ul><li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li><li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li><li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li><li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li><li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li><li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li><li>Collaborate with QA teams to resolve defects and issues promptly.</li><li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li><li>Work within agile style reporting projects under direction of the Product Manager.</li><li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li><li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li></ul> </div>

1 to 6 years Naukri Gulf

Shift Coordinator

On-site - Tunisia - Tunis 4 August 2026

Human Resources

1. Operational and Performance ManagementMonitor the SQCD KPIs of the area and update the central PDCA with the Activity Manager.Ensure the smooth execution of production and adherence to the schedule and priorities.Guarantee the application of production and quality standards (startup sheets, N1 maintenance, weighing, etc.).Ensure conformity through traceable quality audits and contribute to the 5S+1 initiative.Participate in management routines and continuous improvement projects.2. Coordination and InterfaceEnsure coordination with support services (quality, methods, maintenance, logistics, etc.).Collaborate with HPT island facilitators and quality agents to optimize versatility.Ensure formal handover between teams (shift change).3. Proximity Management SupportSupervise and coach operators on a daily basis.Participate in team meetings and lead collective sessions.Provide support for problem-solving.Gather improvement suggestions from the team.4. Skills Development and HR ManagementContribute to the development of team versatility and technical skills.Participate in recruitment interviews and operator evaluations with the Activity Manager.Ensure compliance with internal regulations, especially during onboarding.Maintain a serene and motivating work environment.Lead team meetings.Desired Candidate ProfileCommunicationConflict ManagementRisk Management and AnalysisManagement / Leadership, supervision and team coachingDecision Making

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