Computer Technician Jobs in Tunisia 2026

2 - 5 Years Naukri Gulf

Senior BI Developer

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description <div> <div> We are recruiting: Senior BI Developer Lieu : Tunis, Tunisia Contract type: Permanent, full-time Desired start date: ASAP Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT. Your mission: As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams. Your responsibilities include: Design and develop reports, dashboards and data models with IBM Cognos Collaborating with third-party teams to identify and formalize reporting needs Optimize report performance and ensure data accuracy Participate in data modeling and BI governance Collaborating with the DWH and ETL teams to ensure seamless data integration Provide technical guidance to junior profiles and contribute to code reviews Maintaining active monitoring of BI tools and emerging trends </div> </div> Job requirements <div> <div> Search profile: Bachelor's degree (or higher) in computer science, information systems or equivalent 5+ years of experience in BI, including a minimum of 3 years with IBM Cognos Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres) Good understanding of data models (star, snowflake) Excellent analytical and communication skills French and English minimum level B1 These are a plus: Knowledge of other BI tools: Power BI, Tableau Certification IBM Cognos Experience with Agile methodologies What we offer: Permanent contract and integration into an experienced team High value-added international projects A stimulating and results-oriented BI environment Want to join a company that puts data at the heart of its strategy? Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career. </div></div></div></section>

0 to 0 years Bayt

IT Support Associate

On-site - Tunisia 11 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now!   Learn more: jti.com IT Support Associate Tunisia We are looking for an Onsite IT Support Associate based in Tunis (Lac 2), reporting to the Onsite IT I&O Manager for the NWA Cluster. In this role, you will handle support requests in English, primarily face-to-face, and provide advanced technical IT assistance and user support services. You will be based permanently at our Tunis office during business hours and may also support regional sales offices when needed. Responsibilities: <ul> <li>Providing on-site technical assistance in IT and offering expertise on related projects to ensure optimal service for users.</li> <li>Advising, proposing solutions, and providing advanced technical support to meet user needs.</li> <li>Stepping in to compensate for specific technical skills gaps necessary for optimal use of the client’s IT tools and systems.</li> <li>Quickly resolving IT system and tool failures or interruptions while minimizing their impact on user functional needs.</li> <li>Continuously improving the availability of IT systems to meet user expectations.</li> <li>Assisting the IT structure in identifying and clarifying.</li> </ul> Requirements: <ul> <li>University Degree in computer systems, Networks, or a related field Or Equivalent work experience</li> <li>Minimum 2/3 years years of overall experience in IT discipline.</li> <li>Fluent in oral and written English & FrenchGood understanding of Sales & Distribution.</li> <li>TECHNICAL KNOWLEDGE REQUIRED: (Azure / Intune, Windows 11, iOS (iPhone/iPad), Microsoft Office 365, Inventory system and incident management (ServiceNow), strong knowledge of ITIL processes and methodologies, proficiency in troubleshooting network infrastructure and workstation issues, excellent teamwork and communication skills, strong problem-solving skills and analytical skills)</li> </ul> Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know. </div>

0 to 0 years Bayt

Credit Maintenance Analyst

On-site - Tunisia 23 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: <ul><li>Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities</li><li>Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects</li><li>Maintain an executive document to track all request, changes, and action plans performed on credit reports</li><li>Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings</li><li>Prepare portfolio and related credit information for internal and external auditors</li><li>Make evaluative judgements based on the analysis of factual information</li><li>Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>Qualifications: <ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul>Education: <ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Services------------------------------------------------------ Job Family:Credit Maintenance------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

3 - 8 Years Naukri Gulf

AI Product Manager

On-site - Tunisia - Tunis 3 hours ago

Healthcare & Medical

ABOUT THE ROLEWe believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives. You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.Responsibilities<ul><li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li><li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li><li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers.</li><li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders.</li><li>Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you.</li></ul>Desired Candidate Profile<ul><li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li><li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li><li>Successful track-record managing Products across remote teams.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li><li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li></ul>

3 - 8 Years Naukri Gulf

OT Engineer - Industrial IT F-H

On-site - Tunisia - Tunis 14 August 2026

Engineering

Within the IT department of Safran Electrical & Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.Main missions:<ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements</li><li>Design, deploy, and maintain connectivity solutions for industrial systems</li><li>Implement digital solutions to optimize the performance of industrial means (monitoring, maintenance, drift management)</li><li>Identify data to be collected and define connection plans in line with business needs</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.)</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity)</li><li>Participate in industrial digital transformation projects related to Industry 4.0</li><li>Implement supervision tools for systems and incidents</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment)</li><li>Animate and support the OT engineer community</li><li>Coordinate internal and external teams</li><li>Contribute to the connectivity of robotic cells and automated lines</li></ul>Context:<ul><li>Position based at the Dhari site (Tunisia)</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches)</li><li>Occasional travel (4-6 weeks per year)</li></ul>Challenges:<ul><li>Evolve in a complex and critical industrial environment</li><li>Intervene on various technologies (data, networks, IoT, electronics, software)</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production)</li></ul>Desired Candidate Profile<ul><li>Engineering degree or equivalent in industrial IT</li><li>Minimum of 3 years of professional experience</li><li>Proficiency in Windows environments and computer/industrial networks</li><li>Knowledge of PLC programming</li><li>Skills in embedded electronics</li><li>Good level of industrial cybersecurity knowledge</li><li>Knowledge of supervision systems (SCADA, MES, MCS)</li><li>Rigor, organizational skills, and autonomy</li><li>Good analytical and synthesis skills</li><li>Excellent written communication skills</li><li>Good interpersonal skills and ability to work cross-functionally</li><li>Ability to coordinate projects and teams</li><li>Curiosity and interest in Industry 4.0 and cybersecurity topics</li><li>Willingness for continuous learning and development</li><li>Collaborative and solution-oriented mindset</li></ul>

8 - 13 Years Naukri Gulf

Due Diligence Experts

On-site - Tunisia - Tunis 22 July 2026

Accounting, Finance & Banking

The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.Assist the IFE Programme in the Concept Note (CN) Assessment PhaseAssist the IFE Programme in the Due Diligence (DD) PhaseAssist the IFE Programme in contracting the successful ApplicantsDesired Candidate Profile<ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English and or respectively French.</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure</li><li>Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

2 - 5 Years Naukri Gulf

Desktop Administrator Bilingue Windows

On-site - Tunisia - Tunis 21 July 2026

Information Technology

Job DescriptionActivities:<ul><li>Analyze the workstation inventory and define the associated impacts (inventories, summaries and dashboards).</li><li>Apply the images to the workstations (desktop and laptop).</li><li>Manage workstation environments (Windows, Active Directory groups, Microsoft 365) and ensure their integration with the information system.</li><li>Participate in the validation of applications and the deployment of technical solutions.</li><li>Handle technical incidents, including sensitive and priority incidents (P1/P2), by performing root cause analysis and advanced troubleshooting.</li><li>Participate in the administration of Windows Server and Hyper-V environments, as well as in the diagnosis of system infrastructures (DNS, DHCP, AD groups...).</li><li>Provide technical support to remote teams during on-site interventions and support deployments.</li><li>Write and update procedures, contribute to their continuous improvement and participate in the skills development of teams.</li></ul>Missions:<ul><li>Supporting ongoing Infrastructure projects as well as future projects and programs (pilot, drafting of procedures...).</li><li>Diagnose and resolve complex technical incidents.</li><li>Participate in the administration of Windows Server, Hyper-V and Microsoft 365 environments.</li><li>Contribute to the analysis of hardware incidents and network problems.</li><li>Participate in technical meetings with clients when necessary.</li><li>Contributing to the Shift Left, knowledge sharing and the training of new employees.</li><li>Monitoring of Major Incidents with various stakeholders</li></ul>Desired Candidate Profile<h2>Qualifications</h2><h3>Key skills:</h3><h4>Techniques:</h4><ul><li>Administration of Windows workstations (Desktop & Laptop).</li><li>Active Directory and Exchange / Microsoft 365.</li><li>Windows Server and Hyper-V.</li><li>Workstation administration and scripting tools.</li><li>Knowledge of server infrastructures (iLO, iDRAC, RAID).</li><li>Network knowledge (LAN, VLAN, DHCP, Cisco/Aruba).</li><li>Advanced Troubleshooting and Root Cause Analysis.</li><li>Knowledge of ITIL processes.</li></ul><h4>Behavioral:</h4><ul><li>Communication.</li><li>Collaboration.</li><li>Analytical and synthesis skills.</li><li>Autonomy.</li><li>Rigor.</li><li>Sense of organization</li></ul><h3>Profile and prerequisites:</h3><ul><li>Holder of a Bac+2 Bac+5 in Computer Science (Systems, Networks, System Administration, IT Infrastructure or related field) or with equivalent professional experience.</li><li>You have a minimum of 12 months' seniority within the company or can demonstrate at least 2 years of experience in a similar position.</li><li>Excellent written and oral communication skills in French and a good level of English.</li><li>Proficiency in Windows Workstation and Server environments and their administration tools.</li><li>You are MD-102 certified</li><li>MS-102, Cisco or Aruba certifications are an asset.</li></ul>

5 - 10 Years Naukri Gulf

2nd Level Operations IT Network Support

On-site - Tunisia - Tunis 9 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world </div> <div> Job Description <ul> <li>Provide 2nd level support for network-related incidents and service requests (LAN, WAN, WLAN, VPN)</li> <li>Troubleshoot and resolve escalated issues from 1st level support within defined SLAs</li> <li>Monitor network performance and ensure system availability and reliability</li> <li>Perform root cause analysis and implement corrective/preventive actions</li> <li>Manage and maintain network devices (switches, routers, firewalls, access points)</li> <li>Support configuration, installation, and upgrades of network infrastructure</li> <li>Collaborate with global IT teams and external vendors when required</li> <li>Contribute to documentation (network diagrams, procedures, knowledge base)</li> <li>Participate in IT projects (network expansion, security improvements, migrations)</li> <li>Ensure compliance with IT security policies and standards</li> <li>Provide on-call support if required</li> </ul> </div> <div> Qualifications and Experience <ul> <li>University degree in Computer Science, Network Engineering, or related field</li> <li>3 5 years of experience in network operations or IT infrastructure support</li> <li>Strong knowledge of:<ul> <li>TCP/IP, DNS, DHCP, VLANs, routing & switching</li> <li>Firewall technologies and VPNs</li> <li>Network monitoring tools</li> </ul> </li> <li>Experience with enterprise network equipment (e.g., Cisco)</li> <li>Good understanding of ITIL processes (incident, Request, problem, change management)</li> <li>Strong troubleshooting and analytical skills</li> <li>Ability to work under pressure and manage multiple priorities</li> <li>Good communication skills in English</li> </ul> </div> <div> Benefits <ul> <li>Certifications such as CCNA, CCNP, or equivalent</li> <li>Experience in industrial or multinational environments</li> <li>Knowledge of network security best practices</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</div></div></section>

7 - 30 Years Naukri Gulf

IT Software Project Manager

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description: Senior Software Project Manager (IT Project Manager) Tunis / SousseLocation: TunisContract type: PermanentInternational environmentJoin an international IT team and lead strategic projects!As part of our IT department expansion, Veo Worldwide Services is seeking an experienced Senior Software Project Manager to lead high-value application projects in an international and multicultural environment. As a key project leader, you will coordinate all stakeholders and ensure the success of development and enhancement projects for critical business applications.Your main tasks<ul><li>IT project management<ul><li>Managing multiple application development or improvement projects simultaneously.</li><li>Define the schedules, priorities, resources and deliverables.</li><li>Ensure compliance with deadlines, budgets, quality objectives and SLAs.</li><li>Identify, anticipate and manage project-related risks.</li></ul></li><li>Team coordination<ul><li>Leading multidisciplinary teams</li><li>Ensure smooth communication between the technical and operational teams.</li><li>Promote collaboration and support the resolution of operational problems.</li></ul></li><li>Reporting & Governance<ul><li>Monitor projects using management tools such as Jira, Tempo or equivalents.</li><li>Produce progress reports, KPIs, budgets, risks and action plans.</li><li>To actively participate in the continuous improvement of project management processes.</li></ul></li></ul>Technical environmentThe projects include, in particular:<ul><li>CRM (Selligent)</li><li>SAP Business Intelligence (Cognos, Talend, SunOpsys)</li><li>Oracle, MS SQL and PostgreSQL databases</li><li>Agile Waterfall / V-cycle methodologies</li></ul></div></section><section>Desired Candidate Profile<ul><li>Education: Engineering degree, Master's degree in Computer Science, Information Systems or related field.</li><li>Experience<ul><li>Minimum 7 years of experience in project management.</li><li>At least 2 years of significant experience as an IT Project Manager.</li><li>Proven experience in managing complex IT projects.</li><li>Experience in an international environment is highly valued.</li></ul></li><li>Technical skills<ul><li>Mastery of Agile and/or Waterfall methodologies.</li><li>Proven experience with Jira, Atlassian, Microsoft Project or similar tools.</li><li>Good understanding of application environments and software development projects.</li><li>Knowledge of IT processes and best practices in project management.</li></ul></li><li>LANGUAGES<ul><li>French: minimum level B2.</li><li>English: minimum level B2.</li></ul></li><li>Personal qualities<ul><li>Natural leadership and ability to unite multidisciplinary teams.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical and problem-solving skills.</li><li>Sense of organization, autonomy and results orientation.</li><li>Ability to thrive in a dynamic and multicultural environment.</li></ul></li><li>Additional advantages<ul><li>PMP, Prince2 or equivalent certification.</li><li>Experience in ERP, CRM or Business Intelligence.</li></ul></li></ul></section>

Bayt

Customer Solution Representative

On-site - Tunisia 31 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - English/Arabic Description - Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise. Who are we? HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr What can we do together? At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow. Job Summary • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment. Responsibilities • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process. • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support. • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work. • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification. • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field. • Fluency in English and in Arabic. Knowledge & Skills • Active Directory • Agile Methodology • Automation • Computer Hardware • Computer Science • Desktop Support • Help Desk Support • Information Technology Infrastructure Library • Issue Tracking • IT Service Management • Linux • Microsoft Azure • Microsoft Office 365 • Microsoft Windows 10 • Operating Systems • Peripheral Devices • Scripting • ServiceNow • Technical Support • Windows Servers Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #LI-POST Job - Services Schedule - Full time Shift - No shift premium (Tunisia) Travel - Relocation - Equal Opportunity Employer (EEO) -  HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" </div>

0 - 5 Years Naukri Gulf

Processing Support Agent

On-site - Tunisia - Tunis 24 July 2026

Customer Service

Job Title: Goldstar Processing Support Agent UK Market (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.Primary responsibilities<ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul>Growth & Career OpportunitiesAt Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.Perks of the Day Shift<ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul>Requirements & Qualifications<ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>What we OfferAt Pens.com, we are committed to supporting our employees both professionally and personally by offering:<ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul>Our Hiring Process<ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul>Our valuesAt Pens.com, we are guided by a set of core values that define our culture and approach to hiring:<ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul> Desired Candidate Profile<ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

1 - 3 Years Naukri Gulf

Customer Support Agent

On-site - Tunisia - Tunis 14 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Title: Goldstar Customer Support Agent EU (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution. Proactively communicate updates and manage customer expectations throughout the order process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with product selection, vision boards, and other sales tools. Handle inquiries related to compliance, packaging, rush requests, and special order requirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities. Create redo orders, production requests, and factory back orders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memos and coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accurate records of customer interactions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with all company policies, procedures, and safety regulations. Maintain a clean and organized work environment. Support additional tasks and projects as required by management. Must be available to handle inbound and outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour) Final decision Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</div></section><section>Desired Candidate ProfilePrevious experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required.Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! Internal job code : 33J </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 4 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via emails and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); 6–12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM UTC; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Graduate

On-site - Tunisia 6 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tunis Global Support Graduate with French/English This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally. We are looking for a Technical Support Graduate with French & English languages to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences. What you'll do: <ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE’s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul> About you: <ul><li>Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a related field</li><li> Excellent communication skills in French & English (written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Good communication skills are essential to be succesfull in your day to day activity</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li></ul> What we’d prefer you bring: <ul><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul> What you can expect from us: <ul><li>Initial extensive onboarding to support you with adjusting into the role</li><li>Ongoing learning and development throughout the duration of the program</li><li>Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience </li><li>Competitive salary and great benefits</li><li>Great work-life balance including hybrid working and Wellness Fridays initiative</li></ul> #LI-Hybrid Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #tunisia Job: AdministrationJob Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. </div>

0 to 0 years Bayt

Graduate - English Speaker

On-site - Tunisia 6 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tunis Global Support Graduate - English Speaker This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally. We are looking for a Technical Support Graduate to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences. What you'll do: <ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE’s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul> About you: <ul><li>Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a related field</li><li> Excellent communication skills in English (written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li></ul> What we’d prefer you bring: <ul><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul> What you can expect from us: <ul><li>Initial extensive onboarding to support you with adjusting into the role</li><li>Ongoing learning and development throughout the duration of the program</li><li>Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience </li><li>Competitive salary and great benefits</li><li>Great work-life balance including hybrid working and Wellness Fridays initiative</li></ul> #LI-Hybrid Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #tunisia Job: AdministrationJob Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. </div>

8 - 13 Years Naukri Gulf

Due Diligence Experts

On-site - Tunisia - Tunis 3 August 2026

Human Resources

The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.Assist the IFE Programme in the Concept Note (CN) Assessment PhaseAssist the IFE Programme in the Due Diligence (DD) PhaseAssist the IFE Programme in contracting the successful ApplicantsDesired Candidate Profile<ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English</li><li>Excellent written and oral communication and reporting skills in French an asset</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

Bayt

Credit Maintenance Analyst

On-site - Tunisia 23 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: <ul><li>Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities</li><li>Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects</li><li>Maintain an executive document to track all request, changes, and action plans performed on credit reports</li><li>Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings</li><li>Prepare portfolio and related credit information for internal and external auditors</li><li>Make evaluative judgements based on the analysis of factual information</li><li>Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>Qualifications: <ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul>Education: <ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul> This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Services------------------------------------------------------ Job Family:Credit Maintenance------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

0 to 0 years Naukri Gulf

Data Quality Engineer

On-site - Tunisia - Tunis 22 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are seeking a highly skilled Data Quality Engineer to play a key role in designing, implementing, and maintaining data quality frameworks that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data quality management with the ability to understand business processes and translate requirements into scalable, maintainable, and governed data quality solutions. You will work closely with data architects, data engineers, business analysts, data governance teams, and business stakeholders to define data quality requirements, establish validation standards, and implement controls that ensure data accuracy, completeness, consistency, and reliability across enterprise data platforms. Key Responsibilities: Collaborate with business stakeholders, data architects, governance teams, and data engineers to gather and analyze data quality requirements. Design, develop, and maintain data quality frameworks, validation rules, and monitoring processes across enterprise data assets. Profile and analyze data sources to identify quality issues, anomalies, patterns, and improvement opportunities. Define, implement, and maintain data quality rules across key dimensions including completeness, accuracy, consistency, uniqueness, validity, and timeliness. Translate business requirements and critical data elements (CDEs) into measurable and actionable data quality controls. Design and implement automated data validation, reconciliation, and monitoring processes. Work closely with data integration and engineering teams to embed data quality controls within data pipelines and transformation processes. Support data governance initiatives through metadata management, data lineage documentation, data cataloging, and quality reporting. Monitor data quality performance indicators and investigate root causes of recurring data quality issues. Collaborate with business and technical teams to identify remediation actions and continuous improvement opportunities. Ensure compliance with organizational data governance standards, regulatory requirements, and industry best practices. Support data warehousing, reporting, and analytics initiatives by ensuring the availability of trusted and high-quality data assets. Participate in solution reviews and promote best practices related to data quality management and governance. Document data quality rules, validation logic, data flows, issue management processes, and technical specifications.</div></section><section>Desired Candidate ProfileRequired Qualifications: Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. Minimum 2 years of hands-on experience in data quality, data engineering, data governance, or related data management disciplines. Preferred Qualifications: Experience with enterprise data quality and data integration platforms such as Informatica IDMC, IICS, PowerCenter, and Informatica Data Quality (IDQ) . Familiarity with data cataloging, metadata management, and data governance platforms. Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Experience implementing data quality KPIs, scorecards, and monitoring dashboards. Familiarity with REST APIs, data ingestion frameworks, and modern cloud data platforms. Experience supporting CI/CD practices and deployment processes within data environments.What We Are Looking For: We are looking for someone who is passionate about improving data trust and reliability across the organization. The ideal candidate proactively identifies data quality risks, challenges assumptions, investigates root causes, and collaborates effectively with both business and technical teams to ensure that data remains accurate, consistent, governed, and fit for purpose.</section>

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