Embedded Systems Engineer Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.</p><p>Principal Duties &amp; Responsibilities:</p><ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p>Education and Experience:</p><ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul><p>Skills:</p><ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul><p>Supervision Received:</p><ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul><p>Physical/Sensory/Mental Demands:</p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul><p></p></section>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests &amp; Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2>Level of Education : University degree in Computer Science, Network Engineering, or related field<p>Experience: 2 years</p>Language : Good communication skills in English<p>Social competences: Strong troubleshooting and analytical skills / Ability to work under pressure and manage multiple prioritie</p><p>Pofessional Skills: Forward Schedule of Changes / Global Platform Knowledge / Impact Analysis / Operational Production Acceptance / Service Desk Standards and Procedures</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management &amp; Productivity Strong Communication Skills Effective Cooperation &amp; Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management &amp; Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation &amp; Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively)</span> </div>

<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution &amp; Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Today, EY brings together nearly 300,000 partners and employees worldwide in more than 154 countries. Thanks to this network, whose level of integration and international reach guarantee the same excellence everywhere in the world, EY strengthens its position as a world leader in Audit, Consulting, Transactions, Tax and Law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We nurture talent so that, together, they can guide organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At EY, we confidently shape the future by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means becoming part of a dynamic, demanding, and enriching environment where your contribution has a real impact.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our activities around CRM solutions and digital transformation, we are looking for an experienced Sales Executive with 5 years of experience in selling IT solutions and services, ideally acquired within an information systems integrator.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your r the</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are at the heart of the growth dynamic:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You identify, develop and realize new business opportunities around CRM solutions and the Microsoft ecosystem.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are involved from start to finish, from prospecting to signing, with a central role in structuring and executing our commercial strategy.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business development</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and prospect for new accounts in the Tunisian and international markets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structuring and developing a high-potential client portfolio</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identifying opportunities related to commercial performance challenges and digital transformation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in defining go-to-market strategies and business development actions.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales cycle management</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the entire sales process from prospecting to contract signing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead sales meetings, demonstrations and customer presentations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop commercial proposals in collaboration with the technical and consulting teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing a structured pipeline and ensuring reliable sales forecasts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in trade meetings and pipeline reviews.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer advice and support</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the business challenges (sales, marketing, customer service, reporting)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positioning CRM solutions as levers for performance and management</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a degree in commerce, management information systems, information systems management or an equivalent degree.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5 years in business development / IT solutions sales</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Essential experience in IT services, software publisher or systems integrator</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid experience in complex B2B sales (long cycles, multiple stakeholders)</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expected technical skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of complex B2B sales techniques.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of SaaS/Cloud mods</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced pipeline management and forecasting</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of CRM processes (lead management, opportunities, pipeline, forecasting)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to position a CRM within a global information system (ERP, marketing tools, customer service)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the Microsoft ecosystem</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills and negotiation abilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results-oriented and customer-focused.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conquering spirit and proactivity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to quickly understand clients' business challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ease in presentations and public speaking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous sales follow-up.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and cross-functional collaboration.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: fluent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: professional.</font></font></li></ul>

<p>To achieve its 2 strategic plan through its three interconnected impact areas, UN-Habitat proposes policy and legislation as one of the main drivers of the theory of change. In addition to that, one of the most pressing issues in Tunisia today is the environmental and water management challenge. At the national level, in recent years, Sejnane has experienced several unpredictable events that have disrupted planning and required adaptive responses. Tunisia has faced significant climate variability, with 2023 recorded as the driest years in over a decade, according to the National Institute of Meteorology. Rainfall levels dropped to 60% below seasonal averages in some northern regions, including Bizerte Governorate, where Sejnane is located. This severe drought contributed to a national water crisis, with dam reservoirs falling below 30% capacity. In response, the Ministry of Agriculture implemented water rationing measures, restricting agricultural irrigation and limiting water access in both rural and urban areas. At the same time, institutional challenges affected the stability of infrastructure development. Government reshuffles between 2023 and 2024 disrupted public sector partnerships and delayed project approvals. Administrative turnover within national and local agencies created procedural bottlenecks affecting technical and financial clearances of infrastructure projects. These factors have made it difficult to accurately assess and respond to evolving challenges in the water, sanitation, and hygiene (WASH) sector in Sejnane. Within this context, the project Sejnane in Action: Citizens and Municipality Together for Clean Water and Zero Waste aims to support the municipality in identifying and implementing practical and sustainable technical solutions, including rainwater harvesting systems, to improve water availability and resilience. Reporting Line The Individual Contractor will work under the direct supervision of the Head of Office, UN-Habitat Tunisia, and will collaborate closely with: Project team members Municipality of Sejnane Relevant national and local stakeholders Duties and Responsibilities The Individual Contractor will perform the following functions on a regular and ongoing basis as part of the project team: 1. Technical Design and Planning Support Contribute to the preparation and refinement of workplans for rainwater harvesting activities Provide technical inputs to the design of rainwater harvesting systems, including sizing, layout, and specifications Support the preparation and review of Bills of Quantities (BoQ) and technical documentation 2. Implementation Support Provide technical guidance during the implementation of rainwater harvesting systems Support troubleshooting and adjustment of design based on site conditions Participate in technical discussions related to construction and installation activities Provide limited technical guidance during the initial operational phase, including early-stage troubleshooting and system adjustments, as required 3. Technical Advisory and Coordination Provide ongoing technical advice to project team and stakeholders Support coordination with municipal authorities and technical counterparts Participate in meetings, workshops, and consultations as required 4. Capacity Building Provide technical guidance and knowledge sharing to local stakeholders Support training activities related to system installation, operation, and maintenance Provide practical guidance to local stakeholders during the initial operation phase to support proper system use and basic troubleshooting 5. Knowledge Contribution and Reporting Support Contribute technical inputs to project reports and documentation Share lessons learned and practical recommendations based on implementation experience Provide inputs related to initial system performance and operational challenges to inform project reporting and future interventions Note: UN-Habitat Tunisia Office will obtain the relevant data and reports from the local counterparts as much as possible and share them with the Individual Contractor.</p><p><strong>Desired Candidate Profile</strong></p>Advanced university degree (master s degree or equivalent) in engineering, environment or related field is required. A first-level university degree, combined with additional two years of relevant experience may be approved in lieu of the advanced university degree. A minimum of two years of progressive experience in the field of water management and environment is required. Knowledge of Japanese technologies on rainwater harvesting is an asset. Experience in the design, technical specification, and/or implementation support of decentralized or small-scale rainwater harvesting systems (such as rainwater harvesting systems for human consumption utilizing impermeable liner or similar technologies) at community level is considered a strong asset. Demonstrated experience in providing practical technical guidance across multiple project phases, including design, planning, and implementation, is desirable. Languages Fluency in spoken and written English is required. Knowledge of Japanese is desired.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p><strong>Role Summary:</strong></p><br><p>We are seeking an accomplished sourcing execution leader to lead long-term sourcing initiatives, supplier consolidation, and localization programs to optimize supply chain. This role is pivotal in driving deflation/PPV, operational efficiency, reducing complexity, and ensuring alignment with long-term business objectives.</p><br><p>The ideal candidate&nbsp;<strong>must have a strong background in commodity sourcing (Machining/Fabrication/Casting/Engineering Systems &amp; Forging), supplier capability development &amp; risk mitigation</strong>, with a proven track record of driving supplier development, simplification of supply chain, total cost of value chain and supply base rationalization and localization.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>1. Commodity Management &amp; Strategic Sourcing Execution: (Casting, Machining, Fabrication, Engineering Systems &amp; Forging) management </strong></p><br><ul><li>Executing sourcing strategies for Casting, Machining, Fabrication, Engineering Systems, and Forging components.</li><li>Achieve annual cost deflation targets through negotiations, value engineering, and alternate sourcing.</li><li>Collaborate with engineering and suppliers for timely development of new parts.</li><li>Ensure localization initiatives to reduce dependency on imports and optimize lead times.</li><li>Assess and improve supplier capacity to meet current and future demand.</li><li>Implement capacity-building programs and monitor progress against agreed timelines.</li><li>Conduct regular supplier audits covering quality, delivery, and compliance.</li><li>Maintain supplier scorecards and drive continuous improvement initiatives.</li><li>Identify, evaluate, and onboard new suppliers to strengthen the supply chain.</li><li>Ensure risk mitigation by developing alternate sources for critical components.</li><li>Track and report KPIs such as cost deflation, part development timelines, supplier capacity utilization, and supplier performance metrics.</li><li>Use data-driven insights to support decision-making and strategic planning.</li><li><strong>Collaborate with Central Sourcing </strong>team to escalate &amp; resolve the issues related to preferred suppliers.</li><li>Build and manage a&nbsp;<strong>regional supplier base</strong>&nbsp;to enhance localization, reduce lead times, and improve logistics responsiveness. Key topics will include rubber localisation, existing C class purchase from global inter-company entities.</li><li>Lead&nbsp;<strong>supplier capability assessments</strong>&nbsp;including capacity, quality systems, and risk profiles.</li><li>Responsible and accountable for signing long term frame agreement with supplier</li><li>Responsible and accountable for simplifying supplier landscape through supplier reduction, consolidation, signing long term frame agreement with supplier</li><li>Responsible for supplier QBR ( quarterly business review) calendar and action closures</li><li>Lead transformation of supplier capabilities – reduce subcontracting activities</li><li>Responsible for make-buy decision</li></ul><p><strong>2. Long-Term Strategic Initiatives:</strong></p><br><ul><li>Drive&nbsp;<strong>supplier consolidation</strong>&nbsp;to streamline operations and reduce supply chain complexity.</li><li>Lead initiatives to reduce&nbsp;<strong>Supplier Lead Time (LT)</strong>&nbsp;and&nbsp;<strong>Minimum Order Quantities (MOQs)</strong>, improving agility and inventory management.</li><li>Implement&nbsp;<strong>Vendor Managed Inventory (VMI)</strong>&nbsp;programs to optimize stock levels and enhance service levels.</li><li>Responsible and accountable for <strong>supplier capacity assessments</strong>&nbsp;to ensure capability alignment with long-term volume requirements.</li></ul><p><strong>3. Cross-Functional Collaboration:</strong></p><br><ul><li>Serve as the&nbsp;<strong>primary interface</strong>&nbsp;with Central Purchasing and Supplier Quality teams to align on&nbsp;<strong>OTD</strong>, quality, and performance improvement plans.</li><li>Support internal stakeholders across Operations, Quality, Engineering, and Finance through transparent communication and results-driven execution.</li></ul><p><strong>Qualifications &amp; Experience:</strong></p><br><ul><li>Bachelor’s degree in engineering, Supply Chain, or related field; MBA preferred.</li><li>15–22 years of experience in sourcing and end-to-end supply chain management.</li><li>Proven track record in sourcing, localization, and supplier development programs.</li><li>Expertise in supplier negotiation, capacity planning, inventory optimization, VMI, and risk management.</li><li>Proficiency in ERP systems (SAP, Oracle) and strong data analytics skills.</li><li>Experience working in a matrix organization with US or European companies</li></ul><p><strong>Key Competencies:</strong></p><br><ul><li>Strategic Thinking: Ability to align sourcing strategies with long-term business objectives.</li><li>Influencing &amp; Negotiation: Strong capability to manage supplier relationships and drive favorable outcomes.</li><li>Change Leadership: Lead transformation initiatives and manage resistance effectively.</li><li>Collaboration: Foster cross-functional teamwork and global alignment.</li><li>Decision Making: Make data-driven decisions under uncertainty and pressure.</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br>&nbsp;</p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.</p><p>CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. Conducting Human Resources Activities Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Helps train employees in safety procedures. Assists in training other department employees in fire protection, safety and evacuation procedures. Provides feedback to employees based on observation of service behaviors. Assists in performing operational activities as necessary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. Language: French, English, and Tunisian.</p><p></p></section>

<p>Ensure the installation, commissioning, and maintenance of IT equipment within the scope of MG, telecommunications, and video surveillance systems. Install, commission, and maintain the proper functioning of network and telecommunications systems according to procedures (connection of devices to the external network). Assist and advise users during the commissioning phase. Perform preventive maintenance and upgrades of telecommunications and network equipment. Contribute to network expansion according to needs. Provide technical assistance to users in case of network problems. Prevent anomalies and breakdowns, intervene to diagnose and resolve malfunctions. Manage and maintain the tools in possession, optimize their use, and ensure the upkeep of their inventory. Ensure technological watch to anticipate necessary evolutions. Supervise supplier services. Provide technical support during commercial processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Autonomy and decision-making<br>Teamwork<br>Problem-solving<br>Adaptability</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI&nbsp;</strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around&nbsp;<strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong>&nbsp;(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of&nbsp;<strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Material Flow Planning org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Material Flow Planning on country level<br></p><br><p>- Defines and implements material flow in the Raw Material / Semi-Finished Goods / Finished goods warehouses acording to the released VCM standards<br></p><br><p>- Validates the needed calculations for Material Flows for the warehouses (quantities, layout, space, resources)</p><br><br><br>Qualifications and Experience<p><strong>Education :&nbsp;</strong>University Degree</p><br><p><strong>Experience :&nbsp;</strong>Min 3 years in SCM</p><br><p><strong>Languages&nbsp;:&nbsp;</strong>Frensh and&nbsp;English</p><br><p><strong>Functional / Professional :&nbsp;</strong>ABC Analysis - Kanban / Pull Scheduling - Materials Replenishment - Supply Chain Concepts - Supply Chain Optimization - Value Chain Analysis - Warehouse Management Systems</p><br><p><strong>Method</strong><strong>&nbsp;:&nbsp;</strong>Lean Manufacturing - Continuous Improvement Techniques - Gap Analysis - Future State Map - Performance Measurement - Process Management - Standards and Procedures - Value Stream Mapping - Auditing</p><br><p><strong>IT :</strong>MS Office -ERP Planning Systems</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Warehouse Management on country level<br></p><br><p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse<br></p><br><p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br></p><br><p>- Ensures the accuracy of stocks within the warehouse</p><br><br><br>Qualifications and Experience<p><strong>Education :&nbsp;</strong>University Degree</p><br><p><strong>Experience :&nbsp;</strong>Min 5 years in SCM</p><br><p><strong>Languages</strong><strong>&nbsp;:</strong>Frensh andEnglish</p><br><p><strong>Functional / Professional :&nbsp;</strong>&nbsp;- Inventory Management&nbsp;- Inventory Positioning&nbsp;- Kanban / Pull Scheduling&nbsp;- Labeling&nbsp;- Materials Handling&nbsp;- Packaging&nbsp;- Warehouse Management Systems&nbsp;- Materials Replenishment&nbsp;- Shipping Documents&nbsp;- Vendor-Managed Inventory</p><br><p><strong>Method :&nbsp;</strong>&nbsp;- Escalation Procedures&nbsp;- Value Stream Mapping&nbsp;- Performance Indicators&nbsp;- Performance Measurement&nbsp;- Push Systems&nbsp;- Waste Control Procedures&nbsp;- Problem Solving Techniques&nbsp;- Continuous Improvement Techniques&nbsp;- Presentation Skills&nbsp;- Standards and Procedures</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI&nbsp;</strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around&nbsp;<strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong>&nbsp;(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of&nbsp;<strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Warehouse org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse<br></p><br><p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br></p><br><p>- Ensures the accuracy of stocks within the warehouse</p><br><br><br>Qualifications and Experience<p><strong>Education :&nbsp;</strong>University Degree</p><br><p><strong>Experience :&nbsp;</strong>Min 3 years in a relevant field</p><br><p><strong>Languages</strong><strong>&nbsp;:</strong>Frensh andEnglish</p><br><p><strong>Functional / Professional :&nbsp;</strong>Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</p><br><p><strong>Method</strong><strong>&nbsp;:&nbsp;</strong>Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests &amp; Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>Minimum 1 year of experience in IT Operations, Service Management, or a similar role.</li><li>Basic knowledge of IT infrastructure, systems, and service management processes.</li><li>Experience with reporting tools and data analysis is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work in a dynamic and international environment.</li><li>Proficiency in MS Office applications.</li><li>Fluent English (B2 level or higher).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><ul><li><strong>Key missions of the position: </strong></li><li>Ensure effective and systematic production planning, scheduling, and execution to meet customer delivery commitments</li><li>Optimize capacity utilization and streamline level loading across manufacturing workstations</li><li>Ensure material availability and proactively mitigate shortages impacting production schedules</li><li>Drive production efficiency through inventory control and lean methodologies</li><li>Ensure adherence to Master Production Schedule (MPS) and improve overall operational reliability</li></ul><p><strong>Measurement</strong></p><br><p><strong>Q:</strong> Production adherence and quality compliance<br><strong>C:</strong> Inventory optimization and cost efficiency<br><strong>D:</strong> On-time production scheduling and delivery performance</p><br><ul><li>MPS (Master Production Schedule) Adherence</li><li>Customer OTIF (On Time In Full)</li><li>Plan vs Actual production performance</li><li>Inventory turnover and accuracy</li><li><strong>Main responsibilities:</strong></li></ul><p><strong>Production Planning &amp; Scheduling</strong></p><br><ul><li>Schedule production for different workstations by taking into account demand forecasts, operational priorities, and available resources to ensure smooth and uninterrupted manufacturing flow</li><li>Perform level loading of manufacturing activities in a structured manner to maintain a balanced workflow across all work centres and avoid overburdening or underutilization</li><li>Plan and allocate work shifts efficiently by evaluating production requirements, workforce availability, and shift-wise capacity constraints</li><li>Align production schedules with the Master Production Schedule (MPS) to ensure consistency between planning and execution</li></ul><p><strong>Capacity &amp; Resource Management</strong></p><br><ul><li>Monitor and manage plant capacity utilization by continuously assessing machine loading, manpower allocation, and production efficiency levels across departments</li><li>Optimize resource allocation across machines and manpower in order to achieve maximum productivity while maintaining operational stability and quality</li></ul><p><strong>Material Planning &amp; Availability </strong></p><br><ul><li>Ensure material availability for uninterrupted production by closely monitoring inventory levels and coordinating with Fulfilment team &nbsp;</li><li>Track and resolve material shortages in a proactive manner by collaborating with procurement, warehouse, and planning teams to avoid production delays</li><li>Maintain end-to-end visibility of inventory levels and consumption patterns to support effective and informed production planning decisions</li></ul><p><strong>Order Management</strong></p><br><ul><li>Release manufacturing orders through ERP systems in alignment with approved production plans and scheduling timelines</li><li>Re-schedule manufacturing orders dynamically based on changing priorities, urgent requirements, or unforeseen disruptions in operations</li><li>Monitor order execution progress regularly to ensure timely completion and strict adherence to delivery commitments</li></ul><p><strong>Production Control</strong></p><br><ul><li>Monitor Plan vs Actual production performance on a continuous basis and conduct detailed analysis of variances to identify gaps and improvement areas</li><li>Implement corrective measures and follow-up actions to ensure alignment with defined production targets and schedules</li><li>Ensure strict adherence to planned schedules by coordinating with shop floor teams and resolving execution-related challenges</li></ul><p><strong>Inventory Management</strong></p><br><ul><li>Manage raw material (RM), work-in-progress (WIP), and finished goods inventory with a focus on maintaining operational continuity</li><li>Ensure optimum stock levels are maintained by balancing production requirements with inventory holding costs and storage limitations</li><li>Work towards reducing excess and obsolete inventory through effective planning, monitoring, and control mechanisms</li></ul><p><strong>Process Improvement</strong></p><br><ul><li>Apply lean methodology principles to improve operational efficiency by identifying waste and streamlining production processes</li><li>Identify opportunities for process enhancement by analysing existing workflows and recommending practical improvements</li><li>Support continuous improvement initiatives aimed at enhancing productivity, reducing inefficiencies, and improving overall process effectiveness</li></ul><p><strong>Systems &amp; Tools</strong></p><br><ul><li>Work on ERP systems for production planning, scheduling, and execution tracking to ensure data-driven decision-making</li><li>Utilize MS Excel for preparing reports, performing data analysis, and supporting operational reviews</li><li>Ensure accuracy and reliability of data within planning systems to enable effective monitoring and reporting</li></ul><p>People Management: YES ¨&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NO ¨</p><br><p>If People Management, how many employees are managed? &nbsp;No</p><br><p>Number of people&nbsp;: Nil</p><br><p>Budget Management:&nbsp; YES ¨&nbsp; NO ¨</p><br><p>NO</p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><ul><li><em>Diploma / B. Tech</em></li><li><em>Bachelor of Engineering – Mechanical (Preferred)</em></li></ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Professional Experience</strong></p><br><ul><li>4–6 years of relevant experience in PPC</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Production Planning &amp; Scheduling<strong> 3</strong></p><br><p>Supply Chain &amp; Operations Management <strong>3</strong></p><br><p>Digital &amp; Systems Capability <strong>3</strong></p><br><p>Problem Solving &amp; Continuous Improvement <strong>3</strong></p><br><p>People / Stakeholder Management <strong>2</strong></p><br><p>Strategic Thinking <strong>2</strong></p><br><p><strong>Languages</strong></p><br><ul><li>English</li><li>Hindi</li></ul><p><strong>Other Specifications</strong></p><br><p><strong>Behavioural and Skills</strong></p><br><ul><li>Demonstrates strong analytical and problem-solving skills with the ability to interpret complex production data and derive actionable insights</li><li>Possesses effective communication and coordination skills to collaborate efficiently with cross-functional teams across production, procurement, and supply chain functions</li><li>Ability to work under tight deadlines and manage multiple priorities simultaneously while maintaining accuracy and consistency in output</li><li>Shows high attention to detail and a structured approach towards planning, execution, and monitoring of production activities</li><li>Exhibits a result-driven mindset with a proactive approach towards identifying issues and implementing timely corrective actions</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br>&nbsp;</p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>

<div> Company Description <p> <strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong> (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p> <strong>Since 2025</strong>, we have been part of <strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p> </div> <div> Job Description <p> </p> <p>- Manages and supervises the Warehouse org unit according to defined objectives and KPIs<br> </p> <p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p> <p>- Takes responsibility for standard &amp; governance adherence and process execution<br> </p> <p>- Leads the direct reports in the area of responsibility<br> </p> <p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p> <p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p> <p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p> <p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p> <p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse<br> </p> <p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br> </p> <p>- Ensures the accuracy of stocks within the warehouse</p> </div> <div> Qualifications and Experience <p> <strong>Education : </strong>University Degree</p> <p> <strong>Experience : </strong>Min 3 years in a relevant field</p> <p> <strong>Languages</strong> <strong> :</strong> <strong> </strong>Frensh and<strong> </strong>English</p> <p> <strong>Functional / Professional : </strong>Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</p> <p> <strong>Method</strong> <strong> : </strong>Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</p> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div> Company Description <p> <strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong> (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p> <strong>Since 2025</strong>, we have been part of <strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p> </div> <div> Job Description <p> </p> <p>- Manages and supervises the Material Flow Planning org unit according to defined objectives and KPIs<br> </p> <p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p> <p>- Takes responsibility for standard &amp; governance adherence and process execution<br> </p> <p>- Leads the direct reports in the area of responsibility<br> </p> <p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p> <p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p> <p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p> <p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p> <p> <br> </p> <p>Functional accountability for Material Flow Planning on country level<br> </p> <p>- Defines and implements material flow in the Raw Material / Semi-Finished Goods / Finished goods warehouses acording to the released VCM standards<br> </p> <p>- Validates the needed calculations for Material Flows for the warehouses (quantities, layout, space, resources)</p> </div> <div> Qualifications and Experience <p> <strong>Education : </strong>University Degree</p> <p> <strong>Experience : </strong>Min 3 years in SCM</p> <p> <strong>Languages : </strong>Frensh and English</p> <p> <strong>Functional / Professional : </strong>ABC Analysis - Kanban / Pull Scheduling - Materials Replenishment - Supply Chain Concepts - Supply Chain Optimization - Value Chain Analysis - Warehouse Management Systems</p> <p> <strong>Method</strong> <strong> : </strong>Lean Manufacturing - Continuous Improvement Techniques - Gap Analysis - Future State Map - Performance Measurement - Process Management - Standards and Procedures - Value Stream Mapping - Auditing</p> <p> <strong>IT :</strong> <strong> </strong>MS Office -<strong> </strong>ERP Planning Systems</p> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<p>As our global footprint continues to grow, we are looking for an expert in Automotive Regulations and Global Market Access to support our Global Market Access (GMA) team. The ideal candidate will have experience in automotive regulatory compliance, vehicle type approval, certification requirements, and international market access processes. As a GMA Knowledge Specialist, you will be responsible for monitoring and interpreting global automotive regulations, supporting research and consulting projects, and providing regulatory guidance to internal and external stakeholders. You will play a key role in helping customers navigate complex regulatory environments and achieve compliance across global markets. This position offers an opportunity to work with automotive manufacturers, suppliers, technology companies, and certification bodies worldwide while supporting business growth and regulatory intelligence activities.</p><p>As a UL GMA Knowledge Specialist, you will:</p><ul><li>Serve as the key expert contact for automotive regulatory and compliance requirements related to global market access.</li><li>Monitor, analyze, and communicate changes in automotive regulations, standards, and certification requirements.</li><li>Support research and consulting projects covering multiple countries, regulations, and automotive product categories.</li><li>Provide regulatory guidance for vehicle systems, components, and emerging automotive technologies.</li><li>Support customers and internal stakeholders in understanding regulatory requirements and market access pathways.</li><li>Develop and maintain relationships with regulatory authorities, certification organizations, technical services, and industry stakeholders.</li><li>Support GMA business expansion initiatives and track opportunities and business outcomes.</li><li>Prepare regulatory summaries, impact assessments, compliance analyses, and market access guidance documents.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate has the following qualifications:</p><ul><li>Minimum of 3 years of relevant experience in automotive regulations, homologation, certification, conformity assessment, or global market access.</li><li>Strong knowledge of global automotive regulatory frameworks, including UNECE Regulations, EU type approval requirements, FMVSS/NHTSA requirements, and other major international automotive regulatory systems.</li><li>Understanding of automotive product compliance topics such as vehicle safety, EMC, cybersecurity, software updates, connected vehicles, ADAS, electric vehicles, batteries, and vehicle systems.</li><li>Ability to connect regulatory requirements with customer needs and business opportunities.</li><li>Strong analytical skills with the ability to interpret complex regulations and communicate requirements clearly.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to independently manage multiple research projects and regulatory investigations.</li><li>Experience interacting with regulatory authorities, certification bodies, technical services, or industry associations is preferred.</li><li>Bachelor s Degree in Engineering, Automotive Engineering, Electrical Engineering, Mechanical Engineering, or a related field preferred.</li></ul><p>#LI-GP1 #Hybrid</p>