Fire Fighting EngineerJobs 2026 | Latest Tanqeeb Jobs

0 to 0 years Naukri Gulf

Customer Support

On-site - Tunisia - Tunis 22 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Title: Goldstar Customer Support Agent NA Location : Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution. Proactively communicate updates and manage customer expectations throughout theorder process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with productselection, vision boards,and other sales tools. Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities. Create redo orders, production requests, and factory backorders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memosand coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with allcompany policies, procedures, and safety regulations. Maintain a cleanand organised workenvironment. Support additional tasksand projects as required by management. Must be available to handle inboundand outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</div></section><section>Desired Candidate ProfileRequirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skillsand ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organisational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team playerwith the abilityto collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour) Final decision</section>

0 to 0 years Bayt

Fitness Coach

On-site - Tunisia 20 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Director of Catering

On-site - Tunisia 15 May 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role Responsible for providing administrative support to the Catering Managers and Director(s)while being familiar with all aspects of the catering planning process. Assist in the organizing of social events and act as a liaison with the resort’s Department and Division Heads in planning internal Four Seasons meetings. Provides back up support to the Conference Services Team, in particular in the absence of the Conference Services Administrative Assistant. What you will do 1. Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing, Food & Beverage, and Executive Office. (15%) 2. Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Delphi, Crystal Reports, and Lotus Notes. (20%) 3. Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders. (15%) 4. Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Sales Manager (15%) 5. Complete distribution of Catering correspondence to the resort operating departments as required. Examples: Amenity Cards, Resumes and Banquet Events Orders. (10%) 6. Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. (5%) 7. Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine. (5%) 8. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%) 9. Respond according to the crisis management plan to any resort emergency or safety situation. (5%) 10. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. (5%) What you bring Education: College education preferred Experience: 6 Years experience as a Catering or Conference Services Manager in a full service resort or hotel, 3 of which at the Assistant Director level (or higher) handling weddings and the social market. What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: • Full Time </div>

0 to 0 years Bayt

Specialist - Tendering

On-site - Tunisia 7 May 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description Key missions of the position: To provide exceptional customer service by efficiently managing engineering services business. Generating accurate quotes and invoices, actively participating in tenders, and ensuring timely support to the field parts and service sales team are key deliverables. This role is pivotal in enhancing customer satisfaction and driving sales success through meticulous attention to detail, proactive communication, and unwavering commitment to excellence. Responsibilities : 1. Team Work: <ul><li>Work with team of 3-5 members, fostering a collaborative and high-performance work environment.</li><li>Provide support and response to internal and external customer.</li></ul>2. Margin and Pricing Management: <ul><li>Monitor and analyze pricing trends and market conditions to ensure competitive pricing.</li><li>Collaborate with sales and finance teams to set and achieve margin targets.</li><li>Analyse and study market to identify areas of product improvement and cost reduction.</li></ul>3. Budgetary Quote (BQ) Submission: <ul><li>Evaluate technical and commercial requirements from customers.</li><li>Prepare and submit budgetary quotes for the regional team within specified timelines.</li><li>Collaborate with Engineering and Supply Chain Management (SCM) teams to gather technical clarifications and delivery</li><li>information for accurate quotes.</li></ul>4. Tender Quoting: <ul><li>Co-orindating internal teams, preparing detailed proposals(technical, commercial, cost estimates)</li><li>Ensuring compliance submitting bids by deadlines for metro tenders through GEM (Government e-Marketplace) and IREPS</li><li>(Indian Railways e-Procurement System) portals.</li></ul>5. BQ Preparation: <ul><li>Create budgetary quotes for new products based on technical manual recommendations.</li><li>Address must-change items and conditional-based items.</li></ul>6. BQ Conversion and Follow-Up: <ul><li>Coordinate with partner companies for HSN (Harmonized System of Nomenclature) and GST (Goods and Services Tax)</li><li>details requests.</li></ul>7. Monthly Reporting and Analytics: <ul><li>Prepare monthly reports on budgetary quotes, considering tender and order data for IR and private customers.</li><li>Conduct monthly analytics of tenders and quotations to identify trends and opportunities for improvement.</li></ul>8. Digitization in Spares and Trading: <ul><li>Utilize internal software platforms (Configure, Price, Quote) and tools to prepare spares and tender offers.</li><li>Drive digitization and adoption of technological platforms in service operations.</li></ul>9. Quality and Compliance: <ul><li>Promote 5S principles for good housekeeping within the department.</li><li>Support in ISO activities/audit</li></ul>Education/Training <ul><li>BE/ B.Tech degree in Mechanical/ Electrical from a recognized university.</li></ul>Professional Experience <ul><li>3 to 5 years of industry experience</li></ul> Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.   Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia - Tunis 7 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent DACH Market - Day Shift Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Primary responsibilities   Customer Support & Communication <ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul>Pre-Order Support <ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul>Post-Order Support <ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory backorders where required.</li></ul>Issue Resolution & Escalation Management <ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul>Cross-Functional Collaboration <ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration & Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration &Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul> Requirements & Qualifications <ul><li>Languages – Native-level or near-native German language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. </li><li>Intermediate to Upper Inermediate written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Material Planner

On-site - Tunisia 6 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description Job Description <ul><li>Key missions of the position: </li></ul>New Projects Global Project Kick-off Presentations Advance Ordering (AMA) - Long LT items, Supply critical items OA receipt - SISCO / Local suppliers (SISCO weekly calls) Heat map Preparation - Part shortage More than 2 yrs. not procured items, RE-FAI coordination. Daily Project meeting with PMs Weekly Global meeting for critical part review along with PMs. Customer Meeting / Calls. Proto chase Review with PPC Critical / missing, bottle neck parts & development part Critical / missing, bottle neck parts & development part obtain EDC from Sourcing. Procurement. Critical / missing, bottle neck parts & development part obtain EDC not meeting, then escalate Coordinating with TOT / Methods for TOT migrations CO/CR  &  ECR / ECO changes implementation in coordination with CFT Logistics documentation Monthly PPR reviews Regularization of Parts for Serialization / Production Serialization (Proto to 1st TS to Monthly production plan) Production Ramp-up coordination with Sourcing / SCM / Mfg. / TOT / SQE / PQE CO/CR &  ECR / ECO changes implementation in coordination with CFT CFT coordination for Serial production Logistics documentation - updataion Weekly meeting with SIOP team on Demands / customer deliveries Customer Order Review, Forecasting Serialized Projects Gemba points CO/CR  &  ECR / ECO changes implementation in coordination with CFT Weekly meeting with SIOP team on Demands / customer deliveries Customer Order Review Forecasting Measurement <ul><li>Q : First time right “First Article Inspection”</li><li>D : On time delivery, OITF</li></ul>Responsibilities Main responsibilities: <ul><li>Prepare Heat- Map considering Internal and Customer FAI targets by engaging relevant stakeholders such as PPC, Project Sourcing, Project Supplier Quality, Project Engineering, Process Engineering and Project Manager, Procurement and Manufacturing of retro-plan until FAI milestone are met.</li><li>Organize necessary materials are available for timely execution of project, retro fitment and warranty replacements needed for the project on-time.</li><li>Plan and execute PIPO for localized, Transfer of Technology Products, Make-or-buy, Re-sourcing, outsourcing parts for meeting project delivery commitment.</li><li>Identify and drive forecasting accuracy on regular basis for improving project performance by connecting with internal and external customers..</li><li>Provide weekly and Monthly project demand for PPC, SIOP for DMP, STF roll-out month over month.</li><li>Initiate and drive internal proejct meeting with PM, TOT- PM and smooth execution of project.</li><li>Participate Internal customer meeting for understanding need and communicate the project requirements to PPC for plan and deliver the project on time month over month. </li></ul>People Management: YES ¨       NO ¨ If People Management, how many employees are managed? Number of people : Nil Budget Management:  YES ¨  NO ¨ Yes – Project DMC budget. Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.   Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. </div>

0 to 0 years Naukri Gulf

Fitness Coach

On-site - Tunisia - Tunis 30 June 2026

Education & Training

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</div></section><section>Desired Candidate ProfilePREFFERED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</section>

0 to 0 years Bayt

Electrician

On-site - Tunisia 17 July 2026

Technical & Labor

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role Install, maintain and test electrical system and equipment. What you will do 1.Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools 2. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components 3. Connect wires to circuit breakers, transformers, or other components 4. Use testing devices such as ohmmeters, multimetre and test batteries in generators, emergency lighting, etc 5. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances 6. Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment. 7. Maintain cleanliness and organization of the work area at all times What you bring Education: High school education or equivalent experience Experience: Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organization. Skills and Abilities: Requires a working technical knowledge of general building maintenance. Working knowledge is generally learned on-the- Job or through a series of professional certifications. What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: full time </div>

0 to 0 years Naukri Gulf

Project Buyer

On-site - Tunisia - Tunis 14 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR) Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises Manages material cost targets throughout the project lifecycle and reports performance. Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.). Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness. Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP) Supports special projects, initiatives and tasks assigned by senior leadership Strategic Integration & Collaboration Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc. Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings. Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc. Compliance & Standards Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</div></section><section>Desired Candidate Profile<ul><li>University Degree in Technical field</li><li>2-3 years of experience in Purchasing within the Automotive industry</li><li>BOM analysis, ABC analysis, cost-benefit analysis</li><li>Purchasing agreements and service level agreements</li><li>Project coordination, tracking, and reporting</li><li>Performance measurement and gap analysis</li><li>Supplier Relationship Management</li><li>Strategic Sourcing Methodological Benchmarking</li><li>Performance Measurement</li><li>Negotiation skills</li><li>Presentation skills</li><li>Contract Management</li><li>Project management, presentation, and reporting</li><li>Big data analytics and data visualization</li><li>Purchasing applications and reporting tools</li><li>Spreadsheet, word processing, desktop publishing</li><li>Internet and email proficiency</li><li>English: C1</li></ul></section>

0 to 0 years Bayt

Manager Process Engineering

On-site - Tunisia 2 July 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description     Mission <ul><li>Key missions of the position: </li><li>Facility creation for new projects and process improvements in existing projects in SMO brake panel line and AGTU assembly line</li><li>Responsible for Production Capacity Enhancement to meet the customer demand</li><li>Establishment and prove out the process for New Products</li><li>Collaborate with Production team on day-to-day basis to assess & improve the existing processes</li><li>Lead design, development, and validation of assembly processes for production, ensuring manufacturability and quality</li><li>Establishment of process for new products and process documents like process data sheet (PDS), operation data sheet (ODS), Assembly instructions sheet (AIS), PFMEA etc.,</li></ul>               Responsibilities <ul><li>Design, develop, and optimize jigs, fixtures, tooling, and assembly aids specific to components to ensure precision, repeatability, throughput, safety, and ergonomics</li><li>Develop continuous improvement activities in quality, cycle times, process improvement, machine availability through lean techniques and value engineering to enhance the capability of existing processes and remove waste</li><li>Establishment of process for new products and make corresponding documents like Process flow diagram, Assembly instructions sheet (AIS), PFD, Control plan, PFMEA, Packing Instruction etc.</li><li>Knowledge in preparation of Make/Buy with sourcing team for new projects.</li><li>Requirement review and feasibility confirmation during tender phases.</li><li>Manpower and Layout planning.</li><li>Implementation of TOT (Transfer of Technology) projects from our SISCO and gets approval from customers.</li><li>Planning for developing new product using Advanced Product Quality Planning (APQP), Failure Mode & Effects Analysis to ensure product design and performance as per customer requirements</li><li>To respond to the QRQC issues in SFU.</li><li>Data analysis using Minitab, Power BI or similar tools</li><li>Good understanding of the functioning of machines and test systems including both hardware and software knowledge for realizing the product.</li><li>Good understanding and knowledge to design necessary tools, jigs and fixtures to reduce process timings, improve process flow, ease production and to eliminate wasteful activities.</li><li>Layout optimization to improve efficiency and manufacturing lead time</li><li>Responsible for process design for new products/processes and understanding of Design for Manufacturing(DFM)</li><li>Responsible for process documentation- Report writing, data presentation, procedures, work instructions, etc.</li><li>Responsible for providing all necessary process timings and routing information for all products in SAP/ M3/ ERP system .</li><li>Initiating cost reduction programs to improve yield, productivity, eliminate NVA, improve lead-time etc.   Actively involving in cost reduction activities along with design, quality and production teams.</li><li>Identifying the opportunities for improvements and turning them into cost savings</li><li>Good knowledge and working experience in lean manufacturing practices, Kaizen, Six sigma, JIT initiatives, conducting value stream mapping activities and capacity modeling. </li><li>Providing necessary training to staff and technicians on process control tools and techniques</li><li>Conduct analysis of tests results and product performance using statistical methods and tools at regular intervals and suggest changes / modification as necessary</li><li>Budgetary Control for Capital Investment for project and existing products.</li><li>Preparing Return on Investment (ROI) for each capital investment to make justification to Top Management.</li><li>Preparation of Make/Buy with sourcing team for new projects and existing products.</li><li>Analyse process downtime, identify trends and develop solutions.</li><li>Drive & Implement Low-cost automation & Poka-yoke.</li><li>Capacity planning and capability analysis and inputs to Strap and SIOP</li><li>Layout planning and preparation.</li><li>Capex management procurement installation and commissioning of new assets.</li><li>Knowledge on MOST, Time study and method study.</li><li>Automation and exposure with industry 4.0</li><li>Process validation wherever required. Checking critical process parameters regularly and taking corrective actions wherever required.</li><li>Expert in creation and finalization of MBOM / PBOM based on the process requirement and study from EBOM.</li><li>Implementing process control tools such as SPC, control charts etc. Regular monitoring of process capability parameters such as Cp & Cpk values for critical processes</li><li>Assembly line setup - Conveyors, Tools, Machines, Material handling facilities,</li><li>           Training, Stage allocation, Layout Preparation and Approval, Tooling</li><li>Identify and implement the productivity improvements through automation, digitization, layout improvements and outsourcing</li><li>first article inspections, measurement systems analysis (MSA), capability studies (Cp, Cpk), process capability</li><li>Conduct time studies, line balancing, throughput optimization, root cause analysis and corrective action implementation to improve yield, reduce cycle time, and minimize scrap.</li><li>Support continuous improvement initiatives (Kaizen, Lean, Six Sigma) to identify and drive cost-saving opportunities and productivity gains in the assembly line.</li><li>Troubleshoot production issues, both tooling/jig issues and assembly process problems to maintain stable, high-quality output</li></ul>People Management: YES ¨       NO þ If People Management, how many employees are managed? Numbers of people : Nil Budget Management:  YES þ  NO ¨ Required Candidate Profile Education/Training <ul><li>What education and education level are necessary for the position?</li></ul>B.E – Mechanical / Production technology. Professional Experience <ul><li>How many years of professional experience in a specific professional area are required for the position?</li></ul>Overall, 15 + years of experience in Process Engineering Key Competences (Transversal/Professional) Competence Level Study & Analysis High Oral/ written communication High Teamwork / Collaboration High Leadership High Languages English, Tamil, Hindi Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.   Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. </div>

0 to 0 years Bayt

Spa/Health Club Receptionist

On-site - Tunisia 17 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides. What you will do <ul><li>Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.</li><li>Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.</li><li>Collaborate with the spa team to ensure timely communication of guest information and operational updates.</li><li>Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.</li><li>Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.</li><li>Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.</li></ul>What you bring <ul><li>Holder of a university degree or equivalent</li><li>At least, one year of experience in luxury or five-star hotels.</li><li>Has worked at the reception, and preferably at the Spa reception</li><li>Excellent communication skills</li><li>Time Management skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Ability to work independently and as part of a team</li><li>Excellent understanding of operating standards</li><li>Proficiency in English and Arabic, multilingual is preferred</li><li>Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.</li></ul>What you bring <ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals</li></ul> Schedule & Hours: • Full Time </div>

0 to 0 years Bayt

Spa Director

On-site - Tunisia 21 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the Role The Spa & Wellness Director is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring exceptional guest experiences, and driving revenue growth. This leadership role demands a strategic thinker with a passion for wellness, a keen eye for detail, and the ability to inspire and manage a diverse team. What you will do <ul><li>Lead all spa and wellness operations, ensure exceptional service standards, operational excellence, and guest satisfaction.</li><li>Drive revenue growth and profitability through strategic pricing, promotions, retail performance, and wellness programming.</li><li>Build, develop, and inspire a high-performing spa team through recruitment, coaching, training, and performance management.</li><li>Deliver personalized luxury wellness experiences that enhance guest loyalty and brand reputation.</li><li>Manage departmental budgets, forecasts, financial reporting, inventory, and cost-control initiatives.</li><li>Maintain compliance with health, safety, hygiene, and luxury hospitality standards across all spa facilities.</li><li>Partner with Marketing and Public Relations to promote spa offerings, increase brand visibility, and attract new business.</li><li>Identify and implement industry trends, innovative treatments, and wellness concepts to keep the spa at the forefront of the market.</li><li>Collaborate with cross-functional hotel teams to ensure a seamless and elevated guest experience.</li><li>Drive a culture of excellence, wellness, and continuous improvement throughout the department.</li></ul>What you bring <ul><li>5+ years of leadership experience in a luxury spa, wellness, or hospitality environment.</li><li>Strong expertise in spa operations, wellness services, and luxury guest experiences.</li><li>Proven ability to lead and develop teams, driving performance, engagement, and service excellence.</li><li> Commercial mindset with experience managing budgets, revenue, retail performance, and financial targets.</li><li> Excellent communication and interpersonal skills, with a strong command of English.</li><li>Passion for wellness and hospitality, with a commitment to delivering exceptional guest experiences.</li><li>Hands-on spa or therapy experience (Massage Therapist, Aesthetician, Acupuncturist, or similar) preferred.</li></ul>What we offer <ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li> The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li></ul>Schedule & Hours<ul><li>Full Time</li></ul> </div>

0 to 0 years Bayt

Manager, Tax

On-site - Tunisia 19 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.  Who are we?   Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.  Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!  Essential Responsibilities Manage indirect tax functions for Transit Business under the guidance of the GST Head.  This would cover responsibility for managing all the indirect taxes (i.e. GST) for Transit.  Key responsibilities include: <ul><li>Manage all GST Compliances viz. GSTR-1, GSTR-3B, GSTR-6, Job Work Compliances, annual returns, annual audits; </li><li>Managing departmental GST Audits and assessments </li><li>Managing regular department notices </li><li>Coordinate with external consultants on litigation and compliance matters and track progress on ongoing cases </li><li>Representing before GST department in relation to notice, audits and assessments. </li><li>Drive rigor around 2A mismatches with business stakeholders </li><li>Partner with Site Leaders to ensure strong compliance with indirect tax requirements and drive accountability </li><li>Maintain end-to-end ownership of tax accounts, ensuring accuracy, completeness, and integrity of tax balances at all times. </li><li>Lead interactions with statutory auditors, tax auditors, internal auditors, ensuring timely closure of queries and providing required GST-related documentation. </li><li>Drive process standardisation, documentation, and improvements across key operational areas, including- GRN and material receipts, Purchases, Job Work(including FOC supply), repairs, replacements, warranty claims etc. </li><li>Enhancement of ERP systems and processes relevant for indirect tax.  This will require deep knowledge of ERP systems and working with IT Teams </li><li>Responsible for tax efficient sourcing of material/ services including validation of HSNs/ SACs, tax savings vs estimates etc. </li><li>Preparation and review of tax account reconciliations periodically and ensure integrity, completeness, and accuracy in account reconciliation process. </li><li>Tax vetting of agreements, contracts, and other misc. communications as required. </li></ul>Basic Qualifications Qualified CA from Big 4 Location Hosur Bangalore with min. 3 days travel to Hosur (Preferred Location- Hosur) Eligibility Requirements <ul><li>Minimum  4-5 years’ work experience on indirect taxes in Big 4; </li><li>Strong hands-on experience in GST compliance, advisory, assessments, and litigation; </li><li>Past experience of working in Oracle is an added advantage </li></ul>Desired Characteristics <ul><li>Strong influential skills in order to successfully canvass tax point of view. </li><li>Should be open to travel frequently, including: </li></ul><ul><li>Regular travel to Hosur Factory in case hiring is done in WITEC (Bangalore); </li><li>Visits to GST authorities and other regulatory offices for representations </li></ul><ul><li>Strong communication and presentation skills </li></ul>Our Commitment to Embrace Diversity:   Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.     To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.   We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.  Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.   Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia - Tunis 7 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent Dutch Market - Day Shift Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the Belgian and Netherlands markets (BE/NL), ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Primary responsibilities   Customer Support& Communication <ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul>Pre-Order Support <ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul>Post-Order Support <ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory backorders where required.</li></ul>Issue Resolution & Escalation Management <ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul>Cross-Functional Collaboration <ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration &Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul> Requirements & Qualifications Experience <ul><li>Previous experience in a customer service or sales role is essential. </li><li>Experience in a B2B environment is an advantage.</li><li>Experience in the promotional products industry is a plus but not required.</li></ul>Skills &Competencies <ul><li>Fluent written and verbal communication skills in English are essential</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li></ul>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-SN1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support

On-site - Tunisia 20 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – NA Location: Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout theorder process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with productselection, vision boards,and other sales tools.</li> <li>Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities.</li> <li>Create redo orders, production requests, and factory backorders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memosand coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with allcompany policies, procedures, and safety regulations.</li> <li>Maintain a cleanand organised workenvironment.</li> <li>Support additional tasksand projects as required by management.</li> <li>Must be available to handle inboundand outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul>Skills & Competencies <ul> <li>Languages – Native-level or near-native English language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skillsand ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organisational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team playerwith the abilityto collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

District Manager

On-site - Tunisia 22 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.  This geography covers the areas surrounding: Nashville, Western TN, Northern AL Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress. Responsibilities: <ul><li>Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.</li><li>Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.</li><li>Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.</li><li>Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.</li><li>Provide direction and insights to key internal partners in business planning process. Consistently exemplify the AbbVie Ways of Working.</li></ul> Qualifications <ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Business analysis and planning skills that drive sales performance.</li><li>Proven District Manager leadership to include: In good standing with safety and compliance standards. Minimum four years pharmaceutical sales management experience (external management experience can be considered). Is currently meeting performance expectations. Is living the AbbVie Way and effectively demonstrating the Leadership Attributes.</li><li>Excellent judgment and decision making skills. Ability to articulate the scientific aspects of treatments and therapeutic areas</li><li>Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.</li><li>Ability to create a culture of winning and full team engagement.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul> Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:  <ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.  US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html </div>

0 to 0 years Bayt

Chef-Pastry

On-site - Tunisia 10 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Ensures and maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Recognizes superior quality products, presentations and flavor. • Maintains food preparation handling and correct storage standards. • Maintains purchasing, receiving and food storage standards. • Supports procedures for food & beverage portion and waste controls. • Follows proper handling and right temperature of all food products. • Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Ensures compliance with all applicable laws and regulations. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. • Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Strives to improve service performance. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. • Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Participates in training staff on menu items including ingredients, preparation methods and unique tastes. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures property policies are administered fairly and consistently. • Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Brings issues to the attention of the department manager and Human Resources as necessary. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

ICLA Digital Transformation Coordinator Libya Tunis

On-site - Tunisia 27 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.  Background The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC’s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations.  Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli — a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools.  NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes.   Roles and responsibilities The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC ‘s approach to digitalisation.  Generic Responsibilities:<ul><li>Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives </li><li>Ensure capacity building of project staff and transfer key skills related to digitalisation </li><li>Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation </li><li>Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA. </li><li>Coordinate and manage digital ICLA initiatives </li><li>Support learning and development of staff on digital initiatives  </li><li>Compliance and adherence to NRC policies, guidance and procedures  </li></ul> Specific responsibilities: <ul><li>Oversee the ICLA Libya Digital transformation initiatives </li><li>Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out </li><li>Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback </li><li>Coordinate legal content management, development, update and publication for the digital platform </li><li>Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable) </li><li>Support the transition from current ICLA database to legal case management platform (as applicable) </li><li>Coordinate training opportunities for ICLA staff and users of the digital tools </li><li>Build adequate technical capacity for a sustainable use of digital modalities for legal services provision  </li><li>Oversee marketing approaches for DaliLy advertisement  </li><li>Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable </li><li>Support NRC in monitoring and evaluating the use of digital modalities  </li><li>Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies.  </li><li>Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist </li><li>Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection </li><li>Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project. </li><li>Provide regular progress reports to the line manager and related senior management at CO and global level </li><li>Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide </li><li>Any other tasks as delegated by the line managers  </li></ul>Critical interfaces <ul><li>ICLA Specialist </li><li>ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants  </li><li>ICLA Digital Global advisers </li><li>ICT department colleagues </li><li>MEL teams </li><li>Communications department </li><li>SIP advisers and focal points </li></ul>Generic professional competencies <ul><li>University degree in Information Technology, Marketing, Digital Communications, or related field.  </li><li>Proven experience in managing digital communication, marketing, or engagement projects in complex contexts </li><li>Experience working with content management systems (CMS) and digital engagement tools </li><li>Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns </li><li>Familiarity with monitoring, evaluation, and learning processes </li><li>Fluent in English and Arabic </li></ul>Context related skills, knowledge and experience <ul><li>Knowledge of the Libyan context  </li><li>Strong understanding of humanitarian or legal aid programmes.  </li><li>Experience working in INGOs is an asset  </li><li>Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset </li><li>Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants. </li><li>Previous experience in working in complex and volatile contexts </li></ul> </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia 14 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – EU (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout the order process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li> <li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li> <li>Create redo orders, production requests, and factory back orders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memos and coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with all company policies, procedures, and safety regulations.</li> <li>Maintain a clean and organized work environment.</li> <li>Support additional tasks and projects as required by management.</li> <li>Must be available to handle inbound and outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul> Skills & Competencies <ul> <li>Languages – Native-level or near-native English  language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organizational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team player with the ability to collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Bayt

Approvisionneur F/H

On-site - Tunisia 27 June 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Performance et support Supply chain - Approvisionneur Approvisionneur Approvisionneur F/H CDI Ingénieur & Cadre Temps complet Analyser les besoins avant le lancement des commandes et intervenir auprès des personnes intéressées en cas de discordance de délai ou de quantité Emettre les besoins selon une fréquence définie Gérer le traitement et le lancement des commandes en respectant la politique de stock Veillez à avoir et à enregistrer les accusés de réception des commandes lancées Suivre les lignes de commande après leur lancement aux fournisseurs et intervenir si nécessaire pour que les délais et les quantités demandées soient respectées Mettre à jour l'ERP selon l'état d'avancement des lignes de commandes en cours et s'assurer de la couverture matière Enregistrer sur l'ERP les dates de réception des lignes de commandes à la plateforme de stockage et selon le flux en vigueur S'assurer de la réception et de la facturation des lignes commandées Signaler en cas de retard ou de non respect de l'engagement de la part des fournisseurs Traiter les messages d'action en optimisant les stocks, analyser les quantités en excès sans besoin et mettre en place les actions nécessaires Participer à la gestion des crises avec les fournisseurs Respecter les consignes et les procédures environnementales relatives à ses activités En cas d'incident environnemental (fuite d'eau, déversement, tri des déchets non respecté, incendie,…) alerter le responsable hiérarchique / Correspondant E&S Contribuer à l'amélioration du système de management environnemental par des propositions et des suggestions Capacité d'analyse Organisation Assertivité Bonne communication Techniques de négociation Ethique </div>

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