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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Représentant/e commercial/e (Verres Optiques) </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>EssilorLuxottica </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Tunis, TN </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over&nbsp;<strong>150 countries</strong>&nbsp;access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <p><span>Join our global community of over&nbsp;<strong>190,000 dedicated employees</strong>&nbsp;around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <br> <p><span>Discover more by following us on LinkedIn!</span></p><br><br> <p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br> <span>Principales responsabilités</span> <span>1. Développement commercial et croissance des ventes</span> <ul> <li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li> <li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li> <li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li> <li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li> </ul> <span>2. Exécution commerciale sur le terrain</span> <ul> <li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li> <li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li> <li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li> </ul> <span>3. Gestion de la relation client</span> <ul> <li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li> <li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li> <li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li> </ul> <span>4. Veille marché et analyse</span> <ul> <li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li> <li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li> <li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li> </ul> <span>5. Formation et accompagnement</span> <ul> <li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li> <li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li> <li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li> </ul> <span>6. Reporting</span> <ul> <li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li> <li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li> </ul> <br> <span>Évaluation de la performance et indicateurs clés (KPI)</span> <ul> <li><span>Croissance du chiffre d'affaires.</span></li> <li><span>Taux de conversion des prospects.</span></li> <li><span>Coût d'acquisition client (CAC).</span></li> <li><span>Taux de fidélisation des clients.</span></li> <li><span>Taux de réussite des opportunités commerciales.</span></li> <li><span>Part de marché.</span></li> <li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li> <li><span>Précision des prévisions de ventes.</span></li> <li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li> </ul> &nbsp; <span>Profil recherché</span> <span>Formation</span> <ul> <li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li> <li><span>Une formation en optique est un atout.</span></li> </ul> <span>Expérience</span> <ul> <li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li> </ul> <span>Compétences requises</span> <ul> <li><span>Esprit entrepreneurial et forte orientation client.</span></li> <li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li> <li><span>Esprit analytique orienté performance et résultats.</span></li> <li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li> <li><span>Adaptabilité et réactivité sur le terrain.</span></li> <li><span>Humilité et sens du relationnel.</span></li> </ul> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span> </span> </p><br><br> <br><br> </div>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>