Operation Manager Jobs in Tunisia

<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

<p>Follow exports/imports ensuring their delivery (pickup, delivery conditions, etc.) Choose the best carrier (if not imposed by the client or by consolidated exports), draft and communicate Transport Orders (TO). Ensure all import/export transport operations are managed through the TMS SHIPTIFY (Maritime, Air, Express, and Road). Create TOs on TMS SHIPTIFY (Maritime, Air, Express, and Road). Establish import/export invoices and follow customs declarations in liaison with the customs broker and freight forwarder or with the consolidator in case of consolidated export. Supervise exports, ensuring the compliance of each step (compliance of declarations, metering, etc.). On the import side, coordinate with the carrier for the deliveries of units and external suppliers to the platform for consolidation into consolidated imports (import TOs and consolidated import invoices). Upon delivery, ensure the compliance of each reception step (compliance of declarations, packages, etc.). Perform rigorous monitoring and archiving of import/export declarations with particular attention to DAEs. In case of transport incident, draft a claim using the standard documents provided for this purpose. Participate in the management routines of its department and improvement initiatives. Respect environmental/safety instructions and procedures and alert your hierarchical manager or the environmental/safety correspondent in case of an incident.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Dynamism</li><li>Responsiveness</li><li>Good communication</li><li>Proactiveness</li><li>Rigor</li><li>Ethics</li><li>Interpersonal skills</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the startup accreditation process: analyze applications, organize pitching sessions, and follow up with candidates. Support the organization of accreditation ceremonies. Assist startups in obtaining their accreditations and ensure their follow-up. Conduct business monitoring of opportunities that can benefit startups at the national and international levels (programs, funding, perks). Manage complaints and claims. Contribute to the proper application of the law and the evolution of the legal framework. Lead information sessions on the Startup Act, its advantages, and ecosystem programs. Dashboard, analyze data related to startups, and promote the ecosystem. Assist the Startup Programs Manager in ecosystem activities. Ensure regulatory compliance for startups.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering or business school</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about the world of startups, innovation and new technologies</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0 to 1 year of experience maximum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in structures within the mandatory innovation ecosystem</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in dashboarding and data analysis (Looker Studio, Power BI) is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sens thique lev</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous, with a keen eye for detail, methodical, and possessing strong analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of working in intense environments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong aptitude for teamwork</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with Microsoft Office and the Google suite</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in Arabic, English, and French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to the development of the country and the region.</font></font></li></ul>

<p><br></p><p>KEY RESPONSIBILITIES</p><p>Learning trajectory and knowledge management:</p><p>Directly and actively engage in the development of the project s learning trajectory design, implementation, evaluation and successful closure.</p><p>In collaboration with relevant stakeholders develop sound and inclusive methods for data collection and learning.</p><p>Take part in and engage in project related activities and events and regularly review project reports and materials to extra data relevant to the learning trajectory plans.</p><p>Compile project data, and prepare useful analysis (to project, the partners and Oxfam programs in general), in line with the project goals, and the learning trajectory, as needed and agreed with the line manager.</p><p>Support the project team and partners in extracting critical lessons and identifying and highlighting achievements which are linked to the project objectives, outcomes and aspired impact.</p><p>Encourage and initiate learning spaces and sessions, for exchanges and cross learnings between partners, and between project teams and partners, including annual learning and reflection workshops.</p><p>Where needed and agreed, support partners in data analysis and effective integration of learning trajectories within their own project activity plans.</p><p>Support the project team in advancing their Learning and Communication understanding and skills, hence contributions.</p><p>Assess the project partners Learning capacities and needs, develop and/or coordinate and organize relevant capacity building sessions, trainings, provide and share tools, etc., in agreement with the line manager/s and colleagues.</p><p>Engage and take an active part in project team meetings, and contribute to the sufficient implementation of the project, in respect of the Learning and Communication component (present results, give recommendations, suggest solutions).</p><p>Production, Communication and Dissemination :</p><p>In line with the learning trajectory plans, together with the relevant internal stakeholders, develop a comprehensive compliant and safe dissemination and communication strategy and plan, and facilitate and monitor its successful implementation, in line with Oxfam participative and feminist approach and donor s policies and obligations.</p><p>Reproduce the compiled data, drafted analysis, and gathered information and lessons, and craft compelling material for their communication, dissemination, and publications; through project or Oxfam reports, and plans, or media or social media outlets (including but not limited to: stories, factsheets, briefings, statistics, etc.).</p><p>Work closely with the Program Manager, the Media&amp;Com lead to ensure their input and sign off on all project related learning and communication reports, plans, products, communications, etc., and lead on their dissemination, per agreed and approved planned.</p><p>Directly contribute to the production of the project s plans, reports and other materials, in line with Oxfam and donor s obligations.</p><p>Prepare the relevant and most effect data and information to be shared during the learning sessions, workshops and events, with staff, parnters, or others.</p><p>Where relevant, directly contribute to high-impact media and communications products to help raise Oxfam s profile, raise the voices of the people we work with.</p><p>Conduct direct interviews, with staff, partners and beneficiaries and produce high impact stories, for use in the national, sub-regional and global markets media and social media outlets.</p><p>In coordination with the Media/Com Lead, guide and advise the program staff to ensure sufficient compliance with the relevant Oxfam global policies and steer on branding, approvals and sing off, risk assessment, etc.</p><p>Monitor and evaluate the impact of the communication and dissemination plan, media activities, coverage and reach, etc. and provide regular analysis to the managers and team.</p><p>Support other project s learning, media and communication planning and implementation.</p><p>Support the management and monitoring of Oxfam s social media outlets and platforms.</p><p>Contribute to updating North Africa information on internal social platforms, and to any NA products, and their dissemination.</p><p>Support partners in strengthening their communication capacities by identifying training, coaching, and learning events and resources.</p><p>Other:</p><p>Apply Oxfam leadership values, actively contribute to improving the team and office culture.</p><p>Ensure understanding and alignment with Oxfam policies, compliance and steer with regards to all areas of work within the delegated lines of liability and authority.</p><p>Contribute to internal staff capacity building sessions relevant to Learning and Communication.</p><p>Contribute to Learning &amp; Communication related recruitment process, when needed.</p><p>Actively attend and engage in NA staff meeting, as well as all other relevant sessions and workshop.</p><p>Contribute to the advancement of NA strategic direction, and the office s plans, reports, and products.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant bachelor s degree OR equivalent level of professional and work experience, with similar type of organizations.</p><p>At least 8 years of experience with progressive levels of professional responsibilities and proven experience in quality learning and communication activities and project s design, planning, implementation, monitoring, and successful and compliant closure.</p><p>Good knowledge and understanding of the North Africa, especially in Morocco, Tunisia and/or Egypt, socio-economic contexts, civil society field and the development area of work.</p><p>Solid experience in developing learning trajectories, plans, tools, and in building data collection and management mechanism, conducting data analysis, supporting research, compiling strategic and effective lessons.</p><p>Good understanding of the MEAL (monitoring, evaluation, accountability and learning) functions, approaches and tools; direct experience in MEAL is a plus.</p><p>Solid experience in drafting stories and articles, conducting interviews, and drafting media briefs.</p><p>Solid experience in managing and handling social media outlets.</p><p>Solid skills in coordinating and facilitating processes that require the involvement of, and/or interaction between, a collective or a team.</p><p>Solid writing skills, and experience in developing quality plans and drafting reports.</p><p>Experience in risk assessment, and in contributing to the development of prevention and mitigations plan, together with the team and parnters.</p><p>Proven experience in directly engaging with, and mentoring and supporting diverse types of partners, stakeholders and colleagues, in areas related to learning and communication.</p><p>Commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.</p><p>Commitment to Oxfam s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.</p><p>Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.</p><p>Willingness and availability to conduct field visits and travels, as required.</p><p>Excellent Arabic and English skills (reading, speaking, writing); a good command of French, is a plus.</p><p>Desirable:</p><p>Experience in being part of a multi-cultural and multi-disciplined team.</p><p>Commitment to Oxfam s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam s work.</p><p>Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women s rights, and diversity for all aspects of development work.</p><p>Most importantly, every individual in Oxfam needs to be able to:</p><p>Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )</p><p>Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):</p>

<p>Animer et piloter les projets d'amélioration du processus Manager la Supply chain au sein de Safran.</p><p>Etablir les états des lieux, identifier le besoin et dégager les leviers d'amélioration.</p><p>Evaluer le budget et les moyens requis pour la réalisation du projet / le plan d'action tout en tenant compte des standards Safran et des contraintes réglementaires et budgétaires.</p><p>Valider les six packs des projets en amont afin de susciter l'adhésion des utilisateurs finaux.</p><p>Coordonner l'équipe projet et animer les réunions de pilotage du projet.</p><p>Formaliser, mettre en place les standards et réaliser les formations adéquates afin de pérenniser les résultats obtenus.</p><p>Valider les jalons de projets avec le responsable projet Supply Chain et assurer le reporting régulier sur leur avancements aux parties prenantes et garantir la réalisation du projet.</p><p>Encourager et coordonner le déploiement des bonnes pratiques mises en place dans toutes les UO.</p><p>Préparer / animer des formations sur les thèmes de la supply chain en cohérence avec les plans de formation.</p><p>Participer au déploiement des concepts Lean auprès des équipes Supply Chain.</p><p>Supporter les UO pour converger vers le One Safran.</p><p>Supporter les UO vers le développement durable : migration vers SAP , Utilisation de LeanDNA.</p><p>Assurer le support méthodes dans les projets Supply chain Safran.</p><p><strong>Desired Candidate Profile</strong></p><p>Leadership</p><p>Assertivit</p><p>Techniques de négociation</p><p>Capacit d'analyse</p><p>Esprit de synthèse</p><p>Veille stratégique</p><p>Gestion du différend</p><p>Gestion des risques</p>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your main missions will be:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise, coordinate and lead a team of transport assistants to achieve performance objectives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and supervise daily operational activity, guarantee quality, respect of deadlines and procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Plan resources, distribute tasks and ensure follow-up of individual and collective performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and monitor transport between logistics platforms.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage relationships with careers, identify the best solutions in terms of costs and deadlines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose and implement continuous improvement and process optimization actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure reporting of performance indicators and report to the department manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the recruitment, training and skills development of team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intervene quickly to resolve operational issues and critical situations.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education level.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Foreign languages: French C1, English B2.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Excel (advanced)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Programs and specialized sites used: SAP, TMS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: At least 3-5 years of experience in logistics/transport/customer service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team management experience is mandatory.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key skills: Leadership, team spirit and ability to federate and develop skills. Excellent communication, diplomacy and negotiation skills. Sense of organization, prioritization and respect for deadlines. Results orientation, perseverance and sense of responsibility. Analytical and synthesis skills and strong attention to detail. Problem-solving ability and proposing innovative solutions. Adaptability, stress management and emotional control. Effective collaboration with clients, suppliers and partners. Commitment to continuous improvement of processes and performance. Recruitment, coaching and talent development skills.</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Use marketing toolsets to set up campaigns, promotions, and landing pages. Help drive profitable revenue growth through set up of personalized and relevant email messaging to customers in 22 locales across Europe and Asia Pacific regions. Coordinate the end-to-end execution of email campaigns, collaborating with a cross functional team including creative design and website merchandising to ensure cohesive experiences. Setting up A/B testing on various email campaigns to continually refine and optimize our program. Ensure that all email campaigns are carried out within the time defined in the emailing plan, respecting all the Marketing Mix variables defined by the Email Marketing Manager: price, product, targeting, and communication content. Ensure all campaigns are aligned with overall company strategy, branding, marketing, and sales goals. Ensure that campaigns are accessible and functional on PCs and mobile devices. Compile Email Specific reports highlighting email KPIs, best-selling items, and popular searched products.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of marketing, communications, or related experience</li><li>Email marketing experience is a plus.</li><li>Business Fluent in English written and spoken (another language is welcome)</li><li>Good MS Office skills, especially Excel skills</li><li>High level of communication skills both verbal and written</li><li>Excellent organizational skills and ability to prioritize work in a fast-paced, results-driven environment.</li><li>Flexibility, open-mindedness, and strength of proposal</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Describe the primary goals, objectives or functions or outputs of this position.</p><br><p>Business Development Manager (BDM) represents the Facial Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for creating product acceptance and enhancing portfolio growth through business development activities. The BDM provides technical product and procedure expertise as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.</p><br><p>Responsibilities</p><br><p>List up to 10 main responsibilities for the job. Include information about the accountability and scope.</p><br><ul><li>The Business Development Manager leverages resources to accelerate the adoption and sales growth of the Facial Aesthetics portfolio which includes for BOTOX® Cosmetic, JUVEDERM® Collection of fillers, and Kybella® brands. Synergistically works and coordinates activities with other Allergan Aesthetics cross portfolio partners and support teams. Complies with required reporting, requests, and compliance policies.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>List required and preferred qualifications (up to 10). Include education, skills and experience.</p><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred</li><li>Experience and knowledge of general marketing principles and concepts within the healthcare environment. Experience and knowledge of inner workings of a physicians practice</li><li>Valid driver’s license</li><li>Strong business acumen and analytical skills. Proven record of driving sales execution. Effective consultative support. Strong problem solving and resolution skillset. Ability to develop key strategies and execute.</li><li>Strong communication and presentation skills, both verbal and written. Strong contract and negotiating skills. Financial and budgetary experience.</li><li>Ability to travel and be in the field four days a week</li><li>Ability to lift 50 lbs.</li><li>Proficiency on excel, word, power point and other software skills</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description Smeetz is an AI-powered unified commerce platform for the European leisure and entertainment industry.<br> Theme parks, family entertainment centres, museums, zoos, and theatres run their ticketing, seating, F&amp;B, and payments on us.<br> This role owns our two AI surfaces: the Smeetz MCP server and the AI chatbot.<br> You own them end to end.<br> You talk to the venues using them, you decide what to build next, you write the production code, and you watch what happens once it is live.<br> There is no product manager between you and that decision.<br> Reports to the VP of Engineering.<br> No direct reports.<br> The authority in this role is over a surface area, not over people.<br> Key responsibilities A product engineer owns a piece of the product end to end: choosing what to build, building it, and improving it once real customers are using it.<br> Here that piece is our AI surfaces.<br> Own the Smeetz MCP server and the AI chatbot.<br> Both are yours end to end: the tool surface, the agent behaviour, and the guardrails on what they are allowed to do.<br> Decide what to build next.<br> Run discovery on your own area.<br> Talk to venue operators, read the traces, pick the work, write the spec yourself, ship it, then measure it.<br> Own reliability and performance.<br> Latency, error rates, and the call patterns clients actually generate.<br> You get full observability data to work from and the mandate to act on it.<br> Build the eval layer.<br> Make prompt and model changes measurable before they ship, not after a customer notices.<br> Write things down.<br> The surfaces you own should be understandable by the next engineer without you in the room.<br> Documentation sits in your objectives, not in the gap at the end of a sprint.<br> Raise the bar on AI-native delivery.<br> Extend our shared Claude Code skill library so the rest of engineering ships the way you do.<br> A published dual career ladder.<br> Grow to Staff AI Product Engineer without becoming a manager, on pay bands comparable to the management track.<br> Full ownership of two AI surfaces that are core product, not a side project.<br> Direct contact with the venue operators who use what you build.<br> Modern AI-native tooling: Claude Code with a shared internal skill library.<br> Fully remote position.<br> Competitive salary based on experience.<br> Band to confirm.<br> Professional requirements Minimum 5 years shipping production code, including at least one system you owned end to end with the on-call that comes with it.<br> Minimum 2 years building LLM features that reached real users: tool calling, structured outputs, evals, cost and latency control, and the failure modes that only appear in production.<br> Prototypes do not count.<br> Demonstrated expertise in an AI-native SDLC.<br> You work in Claude Code or an equivalent agentic environment every day, and you build your own skills, hooks, and automations rather than using AI as autocomplete.<br> Be ready to show what you automated and what it replaced.<br> Experience designing an API or tool surface for agents rather than for humans: naming, granularity, and error messages a model can recover from without a human stepping in.<br> You run discovery yourself.<br> Bring customer conversations you led, specs you wrote, and success metrics you set and were measured against.<br> Fluent in English.<br> Additional preferred skills Langfuse, or another LLM observability tool such as LangSmith, Braintrust, or Phoenix.<br> Ours is Langfuse and it is already wired into the MCP server.<br> The MCP specification itself, beyond having used it as a client.<br> The Anthropic Claude API and tool use.<br> Most of what we build sits on Claude.<br> Retrieval and evals over a support knowledge base.<br> Intercom Fin experience is directly relevant.<br> Guardrails for agents with write access: permissions, confirmation steps, prompt injection, PII.<br> French or German.<br> Personal attributes Owner: Defaults to ownership.<br> The surface works because you are in the seat.<br> AI-native: Lives inside Claude and agents.<br> Treats AI as leverage, not as a side project.<br> Product-minded: Starts from the operator's problem, not from the ticket.<br> Decisive: Kills their own ideas and can say what they gave up and why.<br> Writer: Leaves the codebase better documented than they found it.<br> At ease in ambiguity: There is no groomed backlog for this area.<br> That is the appeal, not the problem.<br> Measured: Defines success before building and accepts the number.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Finance &amp; cost controlling Manager -Position based in Tunis - (Zone industrielle lac 3) Knauf stands for opportunity . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Finance Tunisian Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. Knauf Platre Tunisia is proud to be part of the Knauf Group. We have a 20-year heritage in (E.G., GYPSUM) manufacturing and have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team mate to join us in Lac 3 as Finance &amp; Cost controlling Manager Can you say yes ? Do you treat your colleagues with respect? Do you always have the customer in mind? Do you act with future generations in mind? Do you like to seek out opportunities to grow and develop? Do you have a proven track record of delivering results? We are looking for a Finance &amp; Cost Controller to join our team in Knauf Tunisia. Reporting to CFO, you will be responsible for financial reporting, cost analysis, budgeting, and ensuring full compliance with both local and HGB accounting standards. You will play a central role in driving financial transparency and operational performance across the business What you ll be doing: Customer Balance Monitoring &amp; Reporting Track customer balances and produce regular reporting dashboards. Enforce credit limits and payment deadlines, issue alerts and follow-ups to the commercial department, and chair periodic credit review meetings to assess accounts and implement agreed recommendations. Monthly Production Cost Analysis &amp; Controlling Monitor monthly production costs and deliver detailed variance analyses covering raw material consumption, energy, and other cost lines. Participate in factory management meetings to drive corrective action plans and continuous improvement initiatives. Monthly &amp; Annual Financial Close Supervise and participate in the monthly closing process. Lead the annual close under both local GAAP (normes locales) and HGB standards, and coordinate with statutory auditors for the finalization of audited financial statements. Budget &amp; Quarterly Forecasting Actively participate in the annual budget cycle and the quarterly forecast process, providing reliable and well-documented financial projections aligned with business objectives. Monthly KPI &amp; Margin Dashboards Produce and distribute monthly management dashboards using the Group reporting tool. Analyze revenue variations by volume and price, and control margins at customer and product level. We ll provide: A competitive salary Benefits Health insurance What happens next? We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within 7 working days.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas this is an added advantage:</p><ul><li>Education Master's degree (BAC+5) in Corporate Finance, Accounting, or Management</li><li>Experience Minimum 5 to 8 years in a similar Finance / Cost Controlling role, or in an audit firm</li><li>Certification CES in Accounting Review (R vision Comptable) with SAP-system proficiency are strong advantage</li><li>Advantage Technical Skills ERP proficiency, HGB standards knowledge, strong Excel &amp; group reporting tools</li><li>Languages Fluent in French; professional level in English</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p><strong>Communications and Event Coordinator </strong></p><br> <p><strong>Tunis, Tunisia&nbsp;</strong></p><br> <p>At Scatec, you get to work on something that matters. We develop, build, own, and&nbsp;operate&nbsp;renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile&nbsp;organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future.&nbsp;At the heart of everything we do is our belief that&nbsp;<em>we bring&nbsp;the energy</em>&nbsp;-&nbsp;the energy&nbsp;for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together.&nbsp;If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.&nbsp;</p><br> <p>Ready to make an impact?&nbsp;</p><br> <p><strong>Why this role matters </strong></p><br> <p>As a Communications and Event Coordinator, you will play&nbsp;an important role&nbsp;in driving internal engagement, strengthening our brand presence, and ensuring the successful execution of events and site activities across Tunisia. This role is key to supporting our operations in a complex and evolving environment, helping to manage communication effectively while protecting and enhancing our reputation.&nbsp;You will be at the heart of how we connect with our people,&nbsp;partners&nbsp;and communities,&nbsp;contributing to building trust externally, pride internally, and momentum across our growing footprint in Tunisia.&nbsp;This is a role for someone who wants to combine communication, event management, and stakeholder coordination with purpose, learn in a fast-moving international business, and build experience in one of the world’s most relevant industries.&nbsp;</p><br> <p><strong>What you’ll be doing </strong></p><br> <p>In this role, you will:&nbsp;</p><br> <ul> <li><p>Support the Country Manager in stakeholder management</p><br></li> </ul> <ul> <li><p>Drive internal engagement initiatives (town halls, newsletters, employee activities)</p><br></li> </ul> <ul> <li><p>Execute local communications, branding, and stakeholder engagement actions&nbsp;</p><br></li> </ul> <ul> <li><p>Plan and deliver key events (inaugurations, site visits, job fairs, conferences)&nbsp;</p><br></li> </ul> <ul> <li><p>Maintain stakeholder mapping and support proactive reputation-building efforts&nbsp;</p><br></li> </ul> <ul> <li><p>Contribute to crisis and issue management in coordination with Corporate Communications&nbsp;</p><br></li> </ul> <ul> <li><p>Provide communications support to site teams, including internal messaging and issue handling&nbsp;</p><br></li> </ul> <ul> <li><p>Ensure strong alignment and consistency between internal and external communications&nbsp;</p><br></li> </ul> <ul> <li><p>Work closely&nbsp;and align&nbsp;with the Global Communications and Government Affairs team&nbsp;</p><br></li> </ul> <p><strong>What you’ll gain </strong></p><br> <ul> <li><p>Professional growth through ownership, exposure, and meaningful contribution from day one&nbsp;</p><br></li> </ul> <ul> <li><p>Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing&nbsp;</p><br></li> </ul> <ul> <li><p>Exposure to senior leadership and strategic communication topics in an international environment&nbsp;</p><br></li> </ul> <ul> <li><p>The opportunity to shape how a growing organisation engages internally and positions itself externally in Tunisia&nbsp;</p><br></li> </ul> <ul> <li><p>You will be part of&nbsp;the&nbsp;Global Communications&nbsp;team&nbsp;that drives&nbsp;strategic&nbsp;communications&nbsp;in&nbsp;Scatec’s&nbsp;markets across five continents&nbsp;</p><br></li> </ul> <p><strong>What you’ll bring</strong>&nbsp;</p><br> <ul> <li><p>2–4 years of experience in communications, stakeholder engagement,&nbsp;events&nbsp;or related fields&nbsp;</p><br></li> </ul> <ul> <li><p>Experience in a PR agency, communications&nbsp;consultancy&nbsp;or in-house corporate communications role&nbsp;</p><br></li> </ul> <ul> <li><p>Strong written and verbal communication skills with the ability to adapt messaging to different audiences&nbsp;</p><br></li> </ul> <ul> <li><p>Proven ability to coordinate projects and execute with attention to detail in fast-paced environments&nbsp;</p><br></li> </ul> <ul> <li><p>A collaborative, proactive and solution-oriented mindset with strong interpersonal skills&nbsp;</p><br></li> </ul> <ul> <li><p>Fluent in&nbsp;Arabic,&nbsp;English&nbsp;and French (spoken and written)&nbsp;</p><br></li> </ul> <p><strong>What it’s like to work at Scatec&nbsp;</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and&nbsp;collaboration&nbsp;and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where&nbsp;good performance&nbsp;matters, and where you are trusted to take ownership without unnecessary hierarchy.&nbsp;</p><br> <p><strong>If you are motivated by working close to people, shaping meaningful engagement, and contributing to projects that have real impact on communities and sustainable development, this could be a strong next step in your career.&nbsp;</strong></p><br> <p><strong>What we offer&nbsp;</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition.&nbsp;We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams.</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br> <p>We review applications on an ongoing basis.&nbsp;</p><br> </div>

<p>Ensure the deployment and animation of the demand management profession according to the One Safran repository standards. Pilot the coherence and adherence of PIC PDP and be the guarantor of its reliability. Pilot, monitor and optimize the availability of parts necessary to ensure on-time delivery. Manage the team of demand managers. Anticipate and ensure the technical feasibility of programs before final customer need (06-week horizons). Anticipate component shortages and coordinate with the Purchasing/Planning teams and customer teams (customer communication) for the security of new programs. Send acknowledgments of receipt and confirm planned delivery dates. Ensure the interface between the customer and the planners for urgent requests and customer shortages. Ensure the availability of products on the planned dates. Coordinate between the various stakeholders in case of delivery delays and ensure that all components requested by the customer are delivered on time. Coordinate shipments at the best cost with the import/export flow manager in compliance with agreements with the customer (inform of product availability if INCOTERM = EXWORKS). Ensure delivery follow-up until product reception by the customer (if INCOTERM EXWORKS). Pilot performance indicators related to the demand management perimeter; "Demand Reliability and Stability". Carry out the PIC and its monthly review (according to UO needs). Lead continuous improvement projects for demand management processes and tools, by proposing optimization ideas and contributing to the implementation of new initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Strategic watch<br>Customer Orientation<br>Organization<br>Eloquence<br>Developed analytical skills<br>Rigor</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Agir comme point de contact direct avec les clients&nbsp;;</li><li>Préparer le coût de revient et le prix de vente pour les BM au besoin&nbsp;;</li><li>Préparer la facture et les documents administratifs nécessaires à l’exécution de la vente&nbsp;;</li><li>Préparer les statistiques mensuelles des ventes&nbsp;;</li><li>Gérer les demandes des clients pour les échantillons locaux et inter sociétés et le faire le suivi&nbsp;;</li><li>Assurer la mise à jour de la liste de prix et la communication avec les clients, alerter et discuter des problèmes de prix chez les clients avec le Business Manager. (Relevé des SM et BM)</li><li>Assurer une communication claire avec les clients et l’organisation interne sur les spécifications des produits (changement de produit, classification, risques, PBM, aspects juridiques, processus de production, etc...)</li><li>Suivre le comportement d’achat des clients, détection des opportunités, développement de relations commerciales</li><li>S’assurer que la réception, la livraison et le stockage se font selon les procédures en vigueur.</li><li>Interagir avec les entrepôts pour expédier les marchandises</li><li>Aviser le Responsable qualité de toute anomalie affectant la qualité du produit/service ;</li><li>Appliquer et faire appliquer les procédures relatives à la qualité ;</li><li>Informer le responsable Supply Chain et le responsable qualité des problèmes concernant la Qualité (non-conformité) et leur transmettre toutes les demandes de modifications pour suite à donner ;</li><li>Proposer toute action de nature à atteindre les objectifs de l’entreprise en matière de qualité ;</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font></b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Integrate new programs into S&amp;OP and MPS (workload not yet integrated into CBN) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure communication with the customer supplier is done for the quality of the demand as well as the provision of commitments </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of critical items (with direct impact on the schedule) and lead the associated task forces with the supplier, the program purchase, and the PM </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Express needs outside CBN, in particular for long lead time items (P/N, quantities and lead time), analyze the associated risks, draw up and follow the PDCAs allowing the supply on M3 </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose the parameters for the items purchased in accordance with the stock policy and taking into account the risks associated with the project </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the coverage rates and any stockouts and draw up the associated PDCAs </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate the industrial diagram proposed by the industrial project manager for the distribution of the levels of the OFs and the work centers (at start-up). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that the need expressed on M3, purchased items, and parameters are strictly in accordance with the stock policy. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify new flows (import and export) and ensure their implementation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify internal storage, transport/handling, and packaging capacity needs. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define supply chain costs during the development phase and centralize them. Manage </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">demand, planning, and supply activities during the development and </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Requirements: </b></font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strategic monitoring, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Eloquence, Assertiveness </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Negotiation skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer focus, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">, Dispute resolution. </font></font><br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for people like us; hardworking, motivated, driven and of course fun. This role will be responsible for all aspects of recruitment for National Pen, as part of the Talent Acquisition and People team. This includes identifying candidates from various recruitment channels, screening candidates in German, present pre-qualified candidates who are the best match for the assigned positions, ensure compliance with our hiring policies and practices to meet overall recruiting goals in a multicultural and global environment. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Manage end-to-end recruitment across multiple functions</li><li>Build and maintain strong talent pipelines</li><li>Partner with hiring managers to deliver tailored recruitment solutions to their needs</li><li>Conduct screenings and interviews to identify top talent</li><li>Optimize recruitment processes and implement best practices</li><li>Ensure a high-quality candidate experience throughout the hiring journey</li><li>Support employer branding initiatives and recruitment projects</li></ul><p>Growth &amp; Career Opportunities* At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Talent Acquisition Coordinator, Talent Acquisition Specialist, Senior Talent Acquisition Specialist, Talent Acquisition Lead, or other cross-functional roles within HR and Operations.</p><p>Perks of the Day Shift</p><ul><li>Enjoy a structured daytime schedule that supports a healthy work-life balance</li><li>Benefit from direct collaboration and stronger team connections on-site</li><li>Keep your evenings and weekends free for personal time, family, or further development</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>1-2 interview(s) with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Language test assessment (German)</li><li>Final decision</li></ul><p>Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Employee Testimonial Working as a Talent Acquisition Recruiter at Pens.com has given me valuable exposure to international hiring and diverse talent markets. It's a fast-paced and rewarding role where I've been able to strengthen my communication and stakeholder management skills while growing within a supportive and collaborative team. Nermine G.</p><p>Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements &amp; Qualifications</p><ul><li>Fluent in German is required</li><li>Upper Intermediate English level (French is a plus)</li><li>Knowledge of Microsoft Office package (Excel, outlook...)</li><li>Previous recruitment experience is plus</li><li>Communication skills, particularly the ability to build relationships across departments internally as well as with external third-party partners and candidates</li><li>Ability to prioritize multiple functions and tasks and manage work time efficiently</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><strong>Job Title: Contact Center Sales Supervisor - ROW - Temp (6 months) for the Italian Market</strong> <strong>Location: Tunis, Tunisia</strong> <strong>Report to: Contact center sales Manager</strong> <p> <strong>Overview:</strong> <br>As a salescontact center supervisor in National Pen,you will be responsible for managing the day-to-day operations of the salesteam. You willwork in supervisory role planning, directing, managing, and evaluating team performance to ensure the team aremeeting and exceeding sales target.</p> <p>You willdrive excellent performance and must possess great communication skills to be able to lead and motivate.</p> <p>You will workunder the general direction of ourContact Centre Manager team and play a key role in assisting in the success of our sales teams.</p> <p> <strong> <u>Primary responsibilities</u> </strong> </p> <p> </p> <ul> <li>A Supervisor hasthe responsibility tomotivate and inspire the team to surpass their potential as much as possible</li> <li>Responsible for the performance management of the team andthat team members receive relevant and timelyfeedback on an on-going basis</li> <li>Organizing the workload forthe team andensuring that theright resources are available</li> <li>Manage the development of the salesagents and teamleads, providing training, coaching and support to meet the team targets</li> <li>Facilitation of communication crossfunctionally among themembers of team and resolve issues as they arise</li> <li>Work towards meeting the departmental objectives, including sales targets, quality etc.</li> <li>Promote an enthusiastic and competitive atmosphere within the team, increasing motivation and results</li> <li>Always ensure correct adherence to all internal policies and procedures</li> <li>Conductweekly team meetings</li> <li>Weekly reporting on teams performance and target management, ensuring thatthey meet andexceed the targets as outlined bysenior management</li> <li>Continuously strive to deliver the highest quality of service toboth internal team and external customers</li> </ul> <p> <strong> <u>Growth &amp; Career Opportunities</u> </strong> </p> <p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p> <p> <strong> <u>Requirements &amp; Qualifications</u> </strong> </p> <p> </p> <ul> <li>Fluent in English</li> <li>Previousexperience in Salesin National penis required</li> <li>Understanding of a Contact Centre and itsenvironment</li> <li>Previousexperience as a team lead, supervisor or sales coachof a minimum of 6 months is required within National pen</li> <li>Fluency in the Italian language wouldbe a plus</li> <li>Excellent attendance record</li> <li>Ability to operatewell in a call center team environment as a leader</li> <li>Naturalflair for coaching, motivating, and interacting with people.</li> <li>Knowledgeof operating systems and tools likeOracle, Matrix, salesforce would be a plus</li> <li>Excellent administration skills with high attention to detail</li> <li>Good organizational skills and ability toprioritize work.</li> <li>Ability to work to tight deadlines &amp; multi-task effectively</li> </ul> <p> <strong> <u>Our values</u> </strong> </p> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p> <p> <strong>Customers-First: </strong> </p> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p> <p> <strong>Continuous Improvement: </strong> </p> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p> <p> <strong>Goal-Oriented: </strong> </p> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p> <p> <strong>Integrity: </strong> </p> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p> <p> <strong>People-Centric: </strong> </p> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p> <strong>Equal Opportunity Employer</strong> <br> <br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.<br><p> <strong>About Pens.com</strong> <br> <br>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.<br> <br>To learn more,visit: www.PENS.com </p> <p> </p> <p>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</p> <p>#LI-NG1 #LI-Onsite</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> </p> <p> <b>Your Role:</b> </p> <p>Office Maintenance Assistant</p> <p>As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed.</p> <p> </p> <p> <b>Your Responsibilities:</b> </p> <ul> <li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li> <li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li> <li>Support day-to-day office logistics and general workplace upkeep as needed.</li> <li>Ensure compliance with hygiene, health, and safety standards at all times.</li> <li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li> </ul> <p> </p> <p> <b>What You Need to Succeed (minimum qualifications):</b> </p> <ul> <li>Reliable, punctual, and professional approach to work.</li> <li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li> <li>Team spirit and positive attitude.</li> </ul> <p> </p> <p> <b>What will give you a competitive edge (preferred qualifications):</b> </p> <ul> <li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li> </ul> <p> </p> <p> <b>Additional Information:</b> </p> <p> <b>Part-time role - 20h/week.</b> </p> <p> </p> <p>Don t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!</p> <p> </p> <p> <span> <span> <span> <span> <span> <span>Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status</span> </span> </span> </span> </span> </span> </p> <p> </p> <p>Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. </p> <p> </p></div></section>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>