Operation Specialist Jobs in Tunisia
327 Jobs Found
<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities & Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship & Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management & Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship & Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal & Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>
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Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products according to the company's requirements, customer commitments, local regulations, and the group's operational standards.</p><br><br><p>You manage the overall site operations, including production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>As part of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, power delegation, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in an oil packaging plant, energy, chemical, consumer goods manufacturing, or a similar industrial environment is highly desired.</li><li>Strong experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Tunisia (TN) <br><strong>City</strong>: Bizerte<br><strong>Worksite / Location</strong>: Bizerte </p><br> <p><strong>Job Function</strong>: People & CA_Human Resources <br><strong>Job Discipline</strong>: Engagement & Communications <br><strong>Job Family</strong>: Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Communication and Engagement Sr. Specialist in our plant in YAP-T. </p><br><p>-Plan and deliver internal communication content for HR, leadership, and employee audiences.</p><br>
<p>-Support engagement surveys, action plans, workshops, events, and follow-up activities.</p><br>
<p>-Prepare communication material for organizational changes, HR initiatives, and transformation projects.</p><br>
<p>-Create announcements, presentations, newsletters, visual material, and campaign messages.</p><br>
<p>-Coordinate messages with HR, plant management, corporate communication, and functional teams.</p><br>
<p>-Support employee engagement events, recognition activities, and communication campaigns.</p><br>
<p>Track engagement actions, participation, feedback, and communication effectiveness indicators.</p><br> <p><strong>Qualifications</strong></p><br>
<p>Bachelor's degree in Communication, Human Resources, Business Administration, Marketing, or a related field.</p><br>
<p>5-8 years of professional experience in internal communication, employee engagement, HR, or a related environment.</p><br>
<p>Proven experience developing and delivering communication strategies and engagement initiatives.</p><br>
<p>Strong writing, presentation, and content creation skills.</p><br>
<p>Ability to translate business and organizational changes into clear, impactful employee communications.</p><br>
<p>Experience coordinating projects, events, and employee-focused programs.</p><br>
<p>Strong stakeholder management skills, with the ability to collaborate effectively across different functions and organizational levels.</p><br>
<p>Excellent organizational, planning, and communication skills.</p><br>
<p>Proactive, creative, and people-oriented approach.</p><br>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
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<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p>Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk. Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.</p><p>Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the succeful incumbent will be responsible for the following tasks:</p><ul><li>Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of:</li><ul><li>Medical examinations; Such as checking vital signs, weight, height, visual acuity; and, Blood, urine or sputum collection as required.</li><li>Support in TB management; Directly Observed Treatment Short Course (DOTS);</li><li>Support Infection prevention and control mechanisms;</li><li>Support pre-departure procedures and medical movements;</li><li>Support documentation, certification and information transmission;</li><li>Transport of samples to the laboratory in a proper and safe manner;</li><li>Liaise with the laboratory, receive results and reports in a timely manner; and,</li><li>Other technical areas as may be required.</li></ul><li>Provide support and general information to the migrants and/or refugees in relation to:</li><ul><li>The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and,</li><li>Treatments and referrals tpo public and private helath facilities.</li></ul><li>Support the medical team members with proper identification and follow up by:</li><ul><li>Comprehensive history taking;</li><li>Accurate and thorough Biodata collection;</li><li>Ensuring ID verification for each step of the health assessment process; and,</li><li>Keeping a register of applicants who undergo health investigations and testing.</li></ul><li>Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</li><li>Assist in medical emergency management as well as with chronic case management and related procedures.</li><li>Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</li><li>Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</li><li>Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</li><li>Assist the team with checking medical invoices.</li><li>Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</li><li>Perform other duties as may be assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li><strong>Education</strong>: Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><strong>Experience</strong>: For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage.</li><li><strong>Knowledge</strong>: Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control.</li><li><strong>Computer literacy</strong>: MS Office suite (Word, Excel, Access)</li><li><strong>Skills</strong>:<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills;</li><li>Excellent time management skills;</li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul></li><li><strong>Languages</strong>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, For all applicants, fluency in French, and english is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>All IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 1</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
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Job : <p><strong>Job Responsibilities</strong></p><br><br><ol><li>Go to customer sites to complete mechanical equipment installation and commissioning, ensuring equipment meets standards and is put into production;</li><li>Plan and carry out regular equipment inspections to reduce the probability of operational failures;</li><li>Troubleshoot, identify root causes, and perform repairs quickly to restore normal equipment operation;</li><li>Maintain equipment repair logs, issue after-sales service reports, summarize fault details, and report to supervisors and relevant departments;</li><li>Courteously conduct equipment operation, basic maintenance training, and hands-on demonstrations for customers;</li><li>Regularly inspect and maintain common tools and maintenance equipment to ensure tools are in good condition and strictly observe operational safety standards;</li><li>Complete other after-sales related tasks assigned by supervisors.</li></ol> <br> <br> Required profile : <p><strong>Requirements:</strong></p><br><br><ol><li>Tunisian nationality, university degree, no major restriction, aged 25-35;</li><li>Good communication skills, courteous manner, able to explain technical content clearly, with a customer service mindset;</li><li>Willing to work within Tunisia and proactive</li><li>Able to drive, with a valid driver's license;</li><li>Basic English communication skills; Chinese speakers preferred.</li><li>Currently residing in Tunisia, preferably in the capital.<br><strong>Address: Immeuble New Tower, Boulevard de La Terre, Centre Urbain Nord, Tunis, 1080, Tunisia</strong></li></ol> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Ensure the smooth operation of packaging machines by performing daily maintenance on mechanical and electrical aspects. Carry out troubleshooting as quickly as possible to minimize production downtime. Perform preventive maintenance according to the established schedule. Independently diagnose malfunctions and propose appropriate and lasting solutions. Make the necessary adjustments to guarantee product quality and machine stability. Monitor equipment performance and anticipate deviations or anomalies. Intervene, as needed, on electrical installations (motors, variable frequency drives, control panels). Inspect and maintain instrumentation equipment (sensors, probes, control loops). Participate in the recommissioning of equipment after maintenance or technical shutdown. Document interventions and report recurring anomalies. Propose improvement actions to enhance the reliability of the installations and reduce breakdowns. Comply with safety and hygiene instructions and the specific requirements of the yeast production process. Collaborate with production to ensure optimal machine operation. Carry out repairs and replace defective parts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Electromechanics, Electrotechnics or equivalent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency in reading plans, diagrams and technical manuals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of CMMS software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in mechanical, electrical and pneumatic systems</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial automation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Evaluate the wear and tear, defects</font></font></li></ul>
<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- -vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>
<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>
<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>
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Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products in line with company requirements, customer commitments, local regulatory requirements, and group operational standards.</p><br><br><p>You ensure the general management of the site across all activities: production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>Within the framework of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, delegation of powers, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in a plant for oil packaging, energy, chemicals, consumer goods manufacturing, or a similar industrial environment is strongly desired.</li><li>Solid experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<p>JOB DESCRIPTION: At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p><p>In Abbott's Established Pharmaceuticals Division (EPD) We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.</p><p>About the Role</p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p>Key Responsibilities</p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall supervision of the Head of Sub-office (Sfax) and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks</p><p>1. Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of: a) Medical examinations; i Such as checking vital signs, weight, height, visual acuity; and, ii. Blood, urine or sputum collection as required. b) Support in TB management; Directly Observed Treatment Short Course (DOTS); c) Support Infection prevention and control mechanisms; d) Support pre-departure procedures and medical movements; e) Support documentation, certification and information transmission; f) Transport of samples to the laboratory in a proper and safe manner; g) Liaise with the laboratory, receive results and reports in a timely manner; and, h) Other technical areas as may be required.</p><p>2. Provide support and general information to the migrants and/or refugees in relation to: a) The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and, b) Treatments and referrals tpo public and private helath facilities.</p><p>3. Support the medical team members with proper identification and follow up by: a) Comprehensive history taking; b) Accurate and thorough Biodata collection; c) Ensuring ID verification for each step of the health assessment process; and, d) Keeping a register of applicants who undergo health investigations and testing.</p><p>4. Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</p><p>5. Assist in medical emergency management as well as with chronic case management and related procedures. Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</p><p>6. Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</p><p>7. Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</p><p>8. Assist the team with checking medical invoices.</p><p>9. Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</p><p>10. Perform other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.<p>Experience For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage. Training or working experience in the areas of Tuberculosis management, mass immunizations, Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control. Computer literacy required: MS Office suite (Word, Excel, Access)</p><p>Skills Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds; Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines; Ability to draft correspondence and communicate effectively; High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system; Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency; Strong organizational and planning skills; Excellent time management skills; Excellent verbal and written communication skills in all three languages (Arabic, French, English); Attention to details and problem-solving skills; Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in Arabic, French, and English is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>
<div><span style="font-size: 11px;"><b>TEAM PURPOSE:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Under the leadership of the North Africa Human Resources Manager (HRM), the People & Culture team (P&CT) aims for a culture that puts Oxfam values at the center of our organization and that embraces diversity and inclusion at all levels and all relationships in North Africa. The team is charged with supporting the NA leadership and staff members -across countries- to embed integrity, well-being and safeguarding, to mentor and monitor their effective implementation. In line with Oxfam policies, compliance and guidance, and those of national laws and regulations, and where relevant, the donors’ requirements, the HR team provides professional, business-focused organizational development and human resource management services, delivering a proactive and solution-based approaches for resolving issues and ensuring that staff are effectively capacitated, resourced, well managed and supported to deliver on the NA organizational strategy.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The P&CT responsibilities include the further development of the HR internal system and guidelines documents, plans and ways of working, and reports. In addition to mentoring and monitoring the quality application and implementation of our HR -internal and external- obligations by all staff and teams. The HR team is expected to set an example for supporting, advancing and maintaining efficient, healthy and safe working environment, as well as effective and compliant overall operation, filing and archives. The P&CT works closely with all staff, across teams and countries, in close collaboration with the Finance & Operation team, and coordination with all others, to ensure sufficient alignment of effort and aspired outcomes. In addition, the P&C team works closely and coordinates regularly with the relevant colleagues and teams within Oxfam International and the Executive Affiliates, to ensure alignments with Oxfam policies, and seek consistency in all P&C areas of work. And they maintain good connections and relations with relevant national external parties, in each country, seeking to stay abreast of context, laws and regulations, to ensure sufficient and safe compliance and risk-free operation. Finally, the P&C team also contributes to advancing the NA strategies, resources and working approaches.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">JOB PURPOSE:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Under the leadership and direct management of the NA HR Manager, the NA Human Resources Officer (HRO) is responsible for supporting the execution of all the NA HR obligations, responding to staff needs, and directly contributing to the advancement of the NA team’s capacities, performance, and wellbeing, and to the improvement of healthy and safe working environment across.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The Human Resources Officer upholds HR operational excellence, accountability, and integrity, ensuring that Oxfam’s data, possessions and documentation are handled responsibly, and efficiently. The HR Officer is also responsible for contributing to advancing the HR operational systems and tools and supporting their efficient and effective implementation by the team.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Key Responsibilities and Accountabilities</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The Human Resources Officer is a member of the P&C team, and the larger North Africa team. The HRO is expected to actively participate in the P&C relevant team meetings, as well as in the NA ALL Staff meetings, and other NA planning workshops, as needed.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">ROLE REPORTS TO</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Directly: NA Human Resources Manager (HRM)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">ROLES REPORTING TO THIS POST</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">None</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">BUDGET RESPONSIBILITY</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">None</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">GEOGRAPHICAL SCOPE</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">North Africa</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">IMPACT</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Internal and External</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">KEY STAKEHOLDERS</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Internal stakeholders: NA Director and SMT, NA team, SWANA Regional Platform, Partner Affiliate/s, Executing Affiliate/s related staff.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">External stakeholders: none</span></div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: <b>Are you </b><i><b>FIS</b></i><b>?</b></p><br><p><b><u>About the role:</u></b>As a <b>Production Support Analyst</b>, you’ll be working with global clients to:</p><br><br><ul><li>Support FIS Credit Risk Manager, FIS Risk Analytics Manager, and FIS Enterprise Risk Hub applications</li><li>Install application release updates for these applications</li><li>Lead SRE projects for the applications</li></ul><p><b><u>About the team:</u><br></b>Be a part of a team of analysts who</p><br><ul><li>Support the production systems of major financial institutions</li><li>Manage changes to those systems</li><li>Ensure compliance with policy and standards</li></ul><p><b><u>What you will be doing:</u></b></p><br><p>As a Production Support Analyst, you will play a crucial role in supporting live software systems for multiple clients. This role provides an opportunity to build and maintain daily connections with key internal stakeholders, including the Client Experience and Professional Services teams. </p><br><p><span>Responsibilities include:</span></p><br><ul><li>Ownership of processes and data structures</li><li>Issue investigation and resolution</li><li>Basic Microsoft Windows administration</li><li>Basic SQL Server administration</li><li>General troubleshooting</li></ul><p><b><u>What you will need:</u></b></p><br><p>As candidate for Production Support Specialist will require:</p><br><ul><li>Technical Proficiency including knowledge of operating systems (such as Windows), databases, networking fundamentals, and troubleshooting methodologies.</li><li>The ability to analyze complex technical issues, identify root causes, and develop effective solutions is crucial for success in this role. Candidates should demonstrate a logical and methodical approach to problem-solving.</li><li>Effective communication skills for interacting with both technical and non-technical stakeholders. Candidates must be able to articulate technical concepts clearly and concisely, both verbally and in writing.</li><li>Prior experience (3-4 years) in customer service or technical support roles</li><li>Candidates must be adaptable and willing to learn new technologies and tools as needed. The ability to quickly adapt to changing priorities and environments is essential for success in this role.</li></ul><br><p><b><u>What we offer you:</u></b></p><br><p>At FIS, you can learn, grow and make an impact in your career. Our benefits include:</p><br><ul><li>Flexible and creative work environment</li></ul><ul><li>Diverse and collaborative atmosphere</li></ul><ul><li>Professional and personal development resources</li></ul><ul><li>Opportunities to volunteer and support charities</li></ul><ul><li>Competitive salary and benefits</li></ul><br><p><span><span><b>#LI-RB1</b> <b>#LI-Hybrid</b></span></span></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide L1 customer support through chat, email, and social media; Assist customers with product-related questions and “how-to” requests; Handle payout and transaction status inquiries; Provide guidance on subscription-related questions; Identify and escalate recurring or more complex technical issues to the appropriate team; Use the knowledge base to troubleshoot and resolve common customer issues.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Technical background.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM GMT+1; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>