Restaurant Assistant Manager Jobs in Tunisia
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<p>WE’RE HIRING: SALES MANAGER – TUNISIA </p><p>Location: Tunisia<br>Work Type: Remote / Field-Based</p><p><br>ABOUT THE ROLE</p><p>We are seeking a motivated Sales Manager to expand our presence in Tunisia through direct client engagement, face-to-face meetings, and sales development.</p><p>KEY RESPONSIBILITIES</p><p>• Identify and approach potential clients.<br>• Conduct in-person meetings and promote our services.<br>• Build strong client relationships.<br>• Achieve sales targets and KPIs.<br>• Report on sales activities and results.</p><p>REQUIREMENTS</p><p>• Languages (Mandatory): Fluency in Arabic, English, and French.<br>• Strong communication and negotiation skills.<br>• Proactive, independent, and results-driven.<br>• Comfortable with face-to-face client meetings.<br>• Sales or business development experience is a plus.<br>• Knowledge of the Tunisian market.</p><p>COMPENSATION & BENEFITS<br>• Performance Bonuses: Additional earnings based on achieving defined KPIs.<br>• Work Arrangement: Remote, with in-person client meetings required.</p><p> </p>
<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>The Marketing Assistant will be responsible for the organization and tracking of mail order marketing campaigns, present and future, for Customers and Prospects for the North America team including the United States and Canadian markets. S/he will report directly to Marketing Assistant Supervisor. The Marketing Assistant must be highly organized, enthusiastic, motivated, and able to work independently with instruction in a fast-paced environment. S/he must be detail-oriented, able to multi-task, and works well under pressure and strict deadlines. S/he must be able to think creatively as well as analytically in order to keep up with the day to day demands of the job. Primary responsibilities We are looking for a talent that is always looking for the best solution to do things better and faster. All operational/ routine tasks such as : Use of Microsoft Info Path to set up Mailing Campaigns for Customers and Prospects Art Requests / Art proofing Validation of customer data Product set up/update Inventory/art orders Sales analysis builds and updates Web order page proofing Miscellaneous presentations / reports Ongoing upkeep and tracking of present and future mailing campaigns for Customer & Prospects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 year experience in a similar position is a plus.</li><li>Marketing graduate or equivalent.</li><li>2 years administration experience in a fast-paced environment.</li><li>Excellent proof-reading skills.</li><li>Good MS Office skills, particularly Excel skills.</li><li>Excellent administration skills with high attention to details.</li><li>High level of communication skills both Verbal & Written.</li><li>Excellent organizational skills and ability to prioritize work.</li><li>Ability to work in tight deadlines & multi-task effectively.</li><li>Fluent English</li></ul>
<p>The Local Security Assistant will assist in the overall implementation and coordination of security and administrative related services and tasks, to ensure the high quality and accuracy of work within the Security Unit. The Local Security Assistant promotes a client, quality, and results-oriented approach while performing crucial operations functions. Additionally, the incumbent will also continue to play a major role in the implementation of recommendations stemming from the audit of the IOM Safety & Security function. The Local Security Assistant works in close collaboration with the other Local Security Assistants within the mission and with the Head of RMU. He/she keeps professional work relation with other UN agencies staff to exchange information and ensure consistent service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School degree with four years of relevant security professional experience, or Bachelor's degree in Business Management, International Relations, or other relevant field from an accredited academic institution with minimum of two years of experience in security, law enforcement, military or police context. Added advantage if previous experience in UN/IOM Missions, International Peacekeeping, or International Emergency Missions. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in organization and operational execution of security management systems private sector or otherwise is an added advantage.</li><li>Previous experience in dealing with law enforcement agencies</li><li>Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.</li><li>Ability to work under pressure with minimum supervision.</li><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in Arabic, French, and English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>Under the overall supervision of the Chief of Mission and the direct supervision and guidance of the Head of Sub-Office and Head of RMU </span><span><span>close coordination with the Senior Field Security Assistant & Regional security officer,</span></span><span> the Local Security Assistant will assist in the overall implementation and coordination of security and administrative related services and tasks, to ensure the high quality and accuracy of work within the Security Unit.</span></p><br><p><span> The Local Security Assistant promotes a client, quality, and results-oriented approach while performing crucial operations functions. Additionally, the incumbent will also continue to play a major role in the implementation of recommendations stemming from the audit of the IOM Safety & Security function. The Local Security Assistant works in close collaboration with the other Local Security Assistants within the mission and with the Head of RMU. He/she keeps professional work relation with other UN agencies staff to exchange information and ensure consistent service delivery.</span></p><br><br> </div>
<p><font dir="auto" ><font dir="auto" >Job Description: As part of our business development, we are looking for a Bilingual French/English Recruitment Assistant to join the Recruitment team. Your main responsibilities will include: Attracting and providing suitable candidates to meet the company's needs, ensuring a level of quality and volume that meets expectations; actively monitoring the job market and developing recruitment sources; and contributing to the development of relationships with schools and employment partners. Your activities will include: Actively identifying and approaching candidates through various sourcing and headhunting techniques; managing the processing and tracking of applications in recruitment tools; conducting initial telephone interviews; monitoring market practices, recruitment channels, and new partnerships; and participating in recruitment activities and events organized by employment partners and schools. Represent the company to partner schools in the context of recruitment and employer branding actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >We are looking for a candidate with the following skills and qualifications: Minimum of two years of post-secondary education (Bac+2). Excellent command of French and English, particularly spoken. Significant experience of at least one year as a Recruitment Officer within a service company. Strong team spirit and ease in collaborating with various stakeholders. Organizational skills, rigor, and attention to detail. Good analytical and summarization skills. Responsiveness, perseverance, and results-oriented. Autonomy in managing activities and the ability to prioritize multiple tasks simultaneously.</font></font></p>
<p><strong>Org. Setting and Reporting</strong> This position is located within the Budget Unit within the Mission Support Services in the United Nations Support Mission in Libya. The position is based in Tunis, Tunisa.</p><p><strong>Responsibilities</strong> Under the supervision of the Chief Budget Unit, the Finance and Budget Assistant may be responsible for the following duties:</p><ol><li>Assists in the review, analysis and preparation of cost estimates and budget proposals, in terms of mission's resourcing requirements such as staff and non-staff requirements, including programmatic aspects.</li><li>Assists with the review of justification for resource requirements for budget submissions in coordination with relevant Sections/Offices on related issues during preparation of the budget proposals.</li><li>Assists in monitoring extra-budgetary resources, including review of agreements and cost plans, ensuring compliance with regulations and rules and established policies and procedures.</li><li>Monitors budget implementation/expenditures and assists with the reallocation and re-deployment of funds as necessary.</li><li>Verifies accuracy of input data, ensuring consistency of data in previous allotments to new allotments issued.</li><li>Prepares budget performance submissions and provides support with the finalization of budget performance reports, analyzing variances between approved budgets and actual expenditures.</li><li>Drafts or prepares correspondence to respond to enquiries in respect to budgetary and financial matters.</li><li>Assists in the maintenance of fixed asset register, as required.</li></ol><p><strong>Competencies</strong> Professionalism: Sound knowledge of financial principles and practices; Ability to independently conduct research and analysis, formulate options and present conclusions and recommendations; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Technical or vocational certificate in accounting, finance, budget or related fields is required.</li><li>A minimum of seven (7) years of experience in International Organizations or in the private sector in accounting, budgeting and financial management or related area is required. The minimum years of relevant experience is reduced to 5 for candidates who possess a first-level university degree or higher.</li><li>Expertise in working with spreadsheets and in modules of SAP is required.</li><li>Experience in monitoring financial transactions and identifying and analyzing trends in line with IPSAS is required.</li><li>English and Arabic are required.</li></ul>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
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<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
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<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><span>ABOUT THE ROLE</span><br> We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives.<br>
You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI. <br><br><p><b>Responsibilities</b></p><br><ul>
<li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li>
<li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li>
<li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers. </li>
<li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders. Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you. </li>
</ul><br><p><b>REQUIREMENTS</b></p><br><ul>
<li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li>
<li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li>
<li>Successful track-record managing Products across remote teams.</li>
<li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li>
<li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li>
</ul><br><p><b>WHY YOU SHOULD JOIN YASSIR</b></p><br><ul>
<li>Join one of the fastest-growing tech companies in Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC</li>
</ul><br> </div>
<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>
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<br>Job Description<br><br><p><strong>Mission</strong></p><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Manage end-to-end order fulfillment, contract review, customer communication, and execution support for Railway, Metro, Private Rail, and Friction customers, ensuring on-time delivery, customer satisfaction, and business targets.</li></ul><p><strong>Responsibilities</strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Order Management:</strong><ul><li>Manage end-to-end order lifecycle including contract review, order booking, customer acknowledgements, and contract amendments.</li><li>Ensure order accuracy and compliance with commercial, contractual, and business requirements.</li></ul></li></ul><ul><li><strong>Execution Management</strong><ul><li>Coordinate with Sales, Engineering, Operations, Quality, Sourcing, and Finance teams to ensure seamless order execution and on-time delivery.</li><li>Monitor backlog, inspections, dispatches, and revenue realization while proactively resolving execution bottlenecks.</li></ul></li><li><strong>Customer / Key account manager Coordination:</strong><ul><li>Act as the primary point of contact for customers/Key account managers regarding order status, delivery commitments, and operational queries.</li><li>Drive customer satisfaction through proactive communication, timely issue resolution, and effective escalation management.</li></ul></li><li><strong>System & Reporting:</strong><ul><li>Maintain accurate records and provide regular MIS, backlog, delivery, and performance reports.and customer feedback.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify and suggest improvements in the order management process.</li><li>Drive digitalization, automation, and continuous improvement initiatives to enhance operational efficiency and visibility.</li></ul></li></ul><p>People Management: <strong>NO</strong></p><br><p>Budget Management: <strong>NO</strong></p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training :</strong> Bachelor’s degree in Engineering (Any Field)</p><br><p><strong>Professional Experience</strong></p><br><ul><li>10-12 years of experience in customer service/Care or Order Management or order execution, preferably in railway or industrial sectors.</li><li>Strong understanding of supply chain and customer service operations.</li><li>Proficiency in ERP systems (SAP, Oracle, etc.) and MS Office.</li><li>Proven experience in cross-functional coordination, process improvement, reporting, and customer-focused operations.</li><li>Proficiency in MS Office; knowledge of digital dashboard and digitalization initiatives is an added advantage.</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence & Level</strong></p><br><p>Technical Understanding : 4</p><br><p>Negotiation & Coordination : 4</p><br><p>Meticulous and Process Oriented : 4</p><br><p>Problem Solving & decision-making skills : 3</p><br><p>Customer Centricity : 4</p><br><p><strong>Languages :</strong></p><br><p>English (Mandatory)</p><br><p>Tamil & Hindi (Added advantage)</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
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Job : <p>Reporting to the General Manager, you will be responsible for managing import and export operations and ensuring their execution in compliance with regulatory, customs, commercial, and internal requirements. You will also coordinate with foreign suppliers, export customers, and the various internal departments involved in international operations.</p><br><br><p><u>Your main responsibilities</u></p><br><br><p>• Maintain contact and follow-up with foreign suppliers and export customers.<br>• Prepare, negotiate, and follow up on import tenders and orders for raw materials, spare parts, and other products.<br>• Manage import and export files and formalities: foreign trade permits, certificates of origin, export declarations, letters of credit, documentary collections, etc.<br>• Organize and negotiate international maritime, land, and air transport operations according to applicable Incoterms.<br>• Prepare offers for foreign customers and ensure follow-up until orders are received.<br>• Plan deliveries with export customers and ensure follow-up of cash receipts and supplier payments.<br>• Ensure that imported goods comply with internal requirements and ISO 9001 and ISO 14001 standards.<br>• Participate in quality audits and actions related to the environmental approach.<br>• Carry out prospecting and follow-up actions in export markets and prepare CEPEX, FAMEX files, and other export support schemes.</p><br><br> <br> Required profile : <p>• <strong>Bachelor's degree (Bac+3) minimum</strong>, ideally in <strong>International Trade</strong>, Management, <strong>Logistics</strong>, <strong>Supply Chain</strong>, or similar.<br>• <strong>Minimum 5 years of experience</strong> in an <strong>Import-Export</strong> role.<br>• Good command of customs formalities and foreign trade.<br>• Knowledge of Incoterms, international payment methods, and different modes of transport.<br>• Good knowledge of requirements related to ISO 9001 and ISO 14001 standards.<br>• Proficiency in <strong>Arabic</strong>, <strong>French</strong>, and <strong>English</strong>.<br>• Rigor, organization, negotiation skills, autonomy, and good interpersonal skills.<br> </p><br><br> <br><br> </div>
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<p><b><u>About Prysmian :</u></b></p><br><p>Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets.</p><br><p>Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions.</p><br><p>Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 109 plants and 27 R&D centres in over 50 countries, and sales of over €17 billion in 2024.</p><br><p><b><u>Why join us?</u></b></p><br><p>Determination, trust and simplicity are part of our DNA.</p><br><p>At Prysmian you'll find the resources to work in an environment that promotes individual responsibility, employee development, diversity and a culture of feedback (whether through our employee survey, our international programs, or our internal academy dedicated to development).</p><br><p>Prysmian is also a company resolutely committed to inclusion and equality between men and women, because we all have a role to play in advancing this major social cause.</p><br><p>Our ambition: to build a more sustainable world, thanks to and with our employees.</p><br><p>For more information: https://www.prysmiangroup.com/ and Prysmian Group on LinkedIn</p><br><p><u><i><b>We are looking for an HR Manager to manage our Menzel site :</b></i></u></p><br><p>The HR Manager will play a key role in driving organizational effectiveness, supporting business, fostering employee engagement, and promoting a positive and inclusive work environment.</p><br><p>The position requires strong expertise in labor relations, workforce planning, payroll, as well as change management in a manufacturing environment.</p><br><p>The ideal candidate possesses strong interpersonal and communication skills, and demonstrates the ability to build trusted relationships with employees, managers, employee representatives, and external stakeholders.</p><br><p><u><b>Key Requirements :</b></u></p><br><ul><li><p>Bachelor's or Master's degree in Human Resources, Business Administration, Law, or a related field.</p><br></li><li><p>Proven HR experience in an industrial or multinational environment.</p><br></li><li><p>Strong knowledge of Tunisian labor law and employee relations.</p><br></li><li><p>Experience managing union and employee representative relationships.</p><br></li><li><p>Strong leadership, communication, and change management skills.</p><br></li><li><p>Fluent in Arabic and French; English proficiency is required.</p><br></li><li><p>Ability to work in a fast-paced, matrix organization and support business.</p><br></li></ul><p>This is a great opportunity for an HR professional who is passionate about people, business partnership, and organizational development in an international manufacturing environment.</p><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
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<b>Position:</b>Field Sales Manager<br><b>Job Description:</b><p><b>What You Will Be Doing</b></p><br><br><ul><li>Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals. </li><li>Manage Team: Recruits, hires and mentors sales staff. Manage employee performance. Ensure team is trained and has resources to deliver sales plans. Coach and provide feedback to employees. Deliver high potential sales representatives for future management roles. Use managerial courage to make difficult decisions when necessary. Prepare development plans for employees. </li><li>Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor). Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers.</li><li>Leadership: Act as leader in the branch. Instill vision and create enthusiasm to achieve goals. Use data and analysis to make recommendations to team and to management. Responsible for budgeting and planning. Key leader in facilitating implementation of process improvement based on data.</li><li>This job profile requires the assignment and participation in a sales compensation plan. This role is a 60/40 split; the total compensation posted includes the commission.</li></ul><p><br><b>What We Are Looking For</b></p><br><br><ul><li>Previous experience managing a team is strongly preferred</li><li>Experience working with partners in the IT Sales Channel</li><li>Experience selling technology solutions is required. Experience with software and Citrix is preferred.</li><li>Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)</li><li>Is accountable for the performance and results of a team within own discipline or function</li><li>Adapts departmental plans and priorities to address resource and operational challenges</li><li>Decisions are guided by policies, procedures and business plan; receives guidance from senior manager</li><li>Provides technical guidance to employees, colleagues and/or customers</li><li>Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions </li><li>Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline</li><li>Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</li></ul><br><p><b>Work Arrangement</b>:</p><br><br><p>For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. </p><br><br><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br><br><p><b><span>What’s In It For You</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</li><li>On-site Café with Catering Option for Busy Lifestyles</li><li>24/7/365 On-site Gym and Lockers, Free for Use to All Employees!</li><li>Bike Racks</li><li>And more!</li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$115,800.00 - $180,403.61<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<b>Position:</b>Global Partner Program Manager<br><b>Job Description:</b>Role Overview<p>Arrow ECS is seeking a Global Partner Program Manager to support the design, launch, governance, and ongoing management of a scalable global partner program. This role will coordinate cross-functional teams, manage program reporting, and help drive adoption, consistency, and measurable business impact across regions.</p><br><br><br><p><b><span>What</span><span>You’ll</span><span><span> Be Doing</span></span></b></p><br><br><ul><li>Support the design, launch, and ongoing management of a global partner program.</li><li>Translate program objectives into clear plans, milestones, governance routines, and success measures.</li><li>Coordinate cross-functional workstreams across operations, marketing, IT, legal, sales, finance, regional teams, vendors, and partners.</li><li>Manage the team scorecard and impact metrics to track adoption, performance, and business outcomes.</li><li>Liaise with Finance and IT to ensure consistent reporting, dashboards, data definitions, and measurement processes.</li><li>Partner with Marketing Intelligence on segmentation adjustments tied to program eligibility, insights, and go-to-market priorities.</li><li>Prepare clear communications, status updates, launch summaries, and stakeholder briefings.</li></ul><br><br><p><b><span>What We're Looking For</span></b></p><br><br><ul><li>Bachelor’s degree in Business, Marketing, Technology, Operations, or a related field; Master’s degree preferred.</li><li>12+ years of related experience, or equivalent experience, in partner programs, channel management, program management, sales operations, marketing operations, or strategic business execution.</li><li>Strong project management skills, including planning, dependency tracking, risk management, reporting, and follow-up.</li><li>Experience managing complex, cross-functional initiatives across regions, time zones, and matrixed teams.</li><li>Strong written and verbal communication skills, including executive-ready updates and decision materials.</li><li>Outcome-oriented mindset with a bias for action, accountability, and measurable impact.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Experience with partner incentives, enablement, loyalty programs, or channel program governance.</li><li>Experience in IT distribution, technology ecosystems, cloud marketplaces, or partner-led go-to-market models.</li><li>Proficiency with data analysis, dashboards, reporting tools, or program performance tracking.</li></ul><br><p><b>Work Arrangement</b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership</span></span></p><br><br><br><p><b>What's In It For You</b></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><br><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><br><ul><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li></ul><br><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><br><ul><li><span><span>Growth Opportunities</span></span></li></ul><br><ul><li><span><span>And more!</span></span></li></ul><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$121,300.00 - $175,009.56<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<strong>Yassir</strong> est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles. Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br> Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br> Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br>
<br><br><p><b>À propos du rôle </b></p><br><ul><li>-Structurer davantage la partie Customer Support, renforcer le suivi et le contrôle des équipes et assurer une meilleure qualité de service sur nos deux plateformes.<br></li></ul><br><p><b>Responsabilités :</b></p><br><ul><li>
- Assurer le suivi et le contrôle de l’activité des équipes CS.<br>
- Superviser et accompagner les agents au quotidien.<br>- Mettre en place et assurer les formations nécessaires.<br>- Créer, améliorer et mettre à jour les différents process et procédures.<br>- Définir et suivre les KPIs et les objectifs de performance.<br>- Assurer le suivi de l’activité en temps réel et intervenir en cas de besoin.<br>- Gérer et suivre les réclamations clients ainsi que le service après-vente.<br>- Contrôler la qualité des échanges avec les clients, notamment à travers le suivi des discours et l’écoute des enregistrements.<br>- Identifier les points d’amélioration et mettre en place les actions nécessaires pour garantir une bonne qualité de service et de travail.<br>
- Préparer et gérer les plannings /congés des équipes.<br>- Préparer et partager les différents reportings liés à l’activité et à la performance du Customer Support.<br><br></li>
</ul><br><p><b>Profil requis</b></p><br><strong><span>Expérience :</span></strong><br>- 3 à 5 ans d’expérience dans le Customer Support / Service Client.<br>- Une expérience en management d’équipe.<br>- Une expérience dans un centre d’appels, une plateforme de livraison, un environnement e-commerce ou similaire serait un vrai plus.<br><strong><span>Compétences techniques :</span></strong><br>- Bonne maîtrise du suivi des KPIs et des objectifs de performance.<br>- Maîtrise des outils de reporting et d’analyse.<br>- Capacité à mettre en place et suivre des process et procédures.<br>- Gestion des plannings et organisation des équipes.<br>- Suivi de la qualité des appels et des échanges avec les clients.<br>- Capacité à analyser les réclamations et identifier les principales causes.<br>- Bonne maîtrise d’Excel / Google Sheets.<br>- Bonne capacité de communication en français et en anglais.<br><strong><span>Soft skills :</span></strong><br>- Leadership et capacité à manager une équipe.<br>- Bon sens de l’organisation et rigueur.<br>- Esprit d’analyse et orientation résultats.<br>- Bonne communication et capacité à gérer les situations difficiles.<br>- Réactivité et capacité à prendre des décisions rapidement.<br>- Esprit d’initiative et capacité à proposer des améliorations.<br>- Orientation client et sens du service.<br><br><p><b>Avantages</b></p><br><ul>
<li>Rémunération compétitive et bonus sur la performance.</li>
<li>Complémentaire santé suite à la confirmation du profil.</li>
<li>Formation continue.<br></li>
</ul><br> </div>
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<b>Position:</b>Citrix Technical Account Manager<br><b>Job Description:</b><p>The Citrix TAM is a strategic technical, customer- and partner-facing role responsible for transforming customer engagements from reactive support to proactive partnership. The TAM serves as the primary technical advisor, proactively driving adoption, aligning platform capabilities to business objectives, and customer outcomes for Citrix Solutions sold and delivered through Arrow Enterprise Computing Solutions (ECS) in represented markets. This role partners closely with Sales (AE/FSR) to deliver a unified customer experience that supports retention, expansion, and long-term account growth.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Serve as the primary technical point of contact for Arrow ECS select end customers.</li><li>Manage a portfolio of 10-15 customer accounts, tiered by complexity and strategic goals.</li><li>Build trusted relationships with technical leaders, sales leadership, and presales solution architects.</li><li>Proactively leads customer cadence calls (weekly, bi-weekly, monthly, or as needed) including quarterly strategic reviews.</li><li>Drive ssolution adoption and usage aligned to assigned business goals.</li><li>Develop and execute technical adoption plans to accelerate customer time-to-value.</li><li>Identify and proactively resolve technical blockers and risks.</li><li>Support partner enablement initiatives including workshops and technical briefings.</li><li>Collaborate with Arrow and Citrix ATS, Sales Engineering, and Product teams.</li><li>Build and/or lead Proof of Concept (POC) / Proof of Value (POV) process as needed.</li><li>Host and coordinate with Citrix, Executive Briefings, for strategic customers to provide product roadmaps.</li></ul><br><p>Lead structured agenda with customers, including:</p><br><br><ul><li>Product updates (“Top of Mind” insights)</li><li>Environment changes and customer initiatives</li><li>Open support ticket review and prioritization</li><li>Upcoming projects and risks including renewal risks</li><li>Citrix/Partner updates and escalations</li><li>Track customer satisfaction</li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li>7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant</li><li>Hands-on experience with Citrix technologies, or adjacent platforms</li><li>Experience working with channel partners, internal sales and pre-sales teams, distributors, Enterprise customers, and Professional Services.</li><li>Strong presentation and stakeholder communication skills</li><li>Ability to operate effectively in global, matrixed environments</li><li>Proactive, accountable, reliable, and an individual who is a driver to establish their own relationships within accounts</li></ul><br><p><b>Work Arrangement</b>:</p><br><br><p>For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. </p><br><br><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br><br><p><b>What's In It For You</b></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.</span><span>That’s</span><span>why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><br><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><br><ul><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li></ul><br><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><br><ul><li><span><span>Growth Opportunities</span></span></li></ul><br><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><br><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles </span></span></li></ul><br><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free</span><span>for</span><span>Use to All Employees! </span></span></li></ul><br><ul><li><span><span>Bike Racks</span></span></li></ul><br><ul><li><span><span>And more!</span></span></li></ul><br><br><p>#LI-EK1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><p>$138,900.00 - $170,000.00 OTE</p><br><br><br><p>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. </p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br> </div>
يعلن المركز الأوروبي لدراسات الشرق الأوسط عن توفر شاغر في مكتب الرئيس التنفيذي بعنوان:مساعد باحث ومساعد للرئيس التنفيذييدعو المركز الراغبين في الانضمام إلى فريقه الأكاديمي والبحثي إلى تقديم طلباتهم لشغل هذا المنصب التطوعي، الذي يتيح فرصة للمشاركة في بيئة بحثية دولية متخصصة في قضايا الشرق الأوسط والتحولات السياسية والاجتماعية المعاصرة.طبيعة العملعمل تطوعي غير مدفوع الأجر.بمعدل (2–3) ساعات أسبوعياً.إمكانية العمل عن بُعد.المسؤولياتالمساعدة في تحرير ومراجعة النصوص والدراسات والتقارير البحثية.المساهمة في ترجمة المواد البحثية والمقالات بين اللغتين العربية والإنكليزية.<br>المؤهلات المطلوبةكفاءة عالية في اللغتين العربية والإنكليزية قراءةً وكتابةً.قدرة جيدة على التحرير اللغوي والصياغة الأكاديمية.اهتمام بالشؤون السياسية والاجتماعية والفكرية، وخاصة قضايا الشرق الأوسط وشمال أفريقيا.يفضل وجود خبرة سابقة في الترجمة أو البحث الأكاديمي أو العمل المؤسسي.يوفر هذا المنصب فرصة لاكتساب خبرة عملية في بيئة بحثية دولية، والمساهمة في مشاريع أكاديمية وفكرية متخصصة.<br>التقديمhttps://ecmes.academy/?page_id=2947
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