وظائف مساعد مدير مطعم في تونس في تونس 2026

من ٠ إلى ٠ سنة Naukri Gulf

Dining Manager

On-site - تونس - تونس العاصمة ٣ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">All Day Dining Manager Plan, organize, control and direct the work of employees in the Hotel s All-Day Dining Restaurant while ensuring guest satisfaction.</div></section><section>Desired Candidate ProfileEducation: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language</section>

من ٠ إلى ٠ سنة بيت.كوم

All Day Dining Manager

On-site - تونس ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role Plan, organize, control and direct the work of employees in the Hotel’s All-Day Dining Restaurant while ensuring guest satisfaction.What you will do <ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day Dining Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation.</li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner</li><li>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li></ul> What you bring Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.Skills and Abilities: <ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.</li><li>Working knowledge is generally learned on-the-job.</li><li>Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Requires reading, writing and oral proficiency in the English language</li></ul>  What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals  Schedule & Hours: • Full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends. </div>

من ٠ إلى ٠ سنة بيت.كوم

Dining Manager

On-site - تونس ٢ يوليو ٢٠٢٦

الضيافة والسياحة

من ٠ إلى ٠ سنة Naukri Gulf

Sales Support Assistant

On-site - تونس - تونس العاصمة ٢٦ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> MAIN RESPONSIBILITIESMain missions:<ul><li>Identify, research, and qualify new service providers for various contract types.</li><li>Actively prospect to expand the panel of suppliers and service providers.</li><li>Collect and analyze quotes submitted by service providers.</li><li>Negotiate commercial, technical, and contractual conditions with service providers to obtain the best terms (price, deadlines, quality of service).</li><li>Provide regular reporting to management on the progress of negotiations.</li><li>Ensure that services comply with regulatory and internal requirements.</li><li>Update and enrich the database of service providers and contracts.</li><li>Perform various reports/ad hoc tasks upon request from the manager and/or client.</li></ul></div></section><section>Desired Candidate ProfileJob requirements<ul><li>Experience: 1 - 3 years</li><li>Key skills: Strong prospecting and service provider sourcing capabilities. Excellent negotiation and contract management skills. Proficiency in office tools. Rigor, organizational skills, and analytical thinking.</li><li>Benefits: Work in an environment where you have the chance to stand out and real professional development opportunities. Attractive salary. International training with travel abroad.</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Assistant Reservations Manager

On-site - تونس - تونس العاصمة ٢٢ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.</div></section><section>Desired Candidate Profile<ul><li>High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Commercial Support Assistant

On-site - تونس - تونس العاصمة ١٣ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in clearance sales, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and become part of a team committed to values such as dedication, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a "Sales Support Assistant." Main responsibilities:<ul><li>Order management on SAP</li><li>Handling maintenance requests</li><li>Verification of quotes</li><li>Monthly and weekly corrections on SAP</li><li>Periodic verification of store equipment</li><li>Managing insured interventions for AZ stores: quote request => invoice validation</li><li>Communication with platform managers</li><li>Quality audit & counter-audit;</li><li>Initial contact and information gathering;</li><li>Administrative support.</li></ul>Workplace: Sousse</div></section><section>Desired Candidate ProfileFrench C1 / English B1Experience: 1-2 years in a similar position (ideally in a multinational context)Tools: Excel (required) / SAP: desirableKey skills: Good time and priority management, results-oriented, rigorous/detail-oriented, proactive and problem-solving</section>

من ٠ إلى ٠ سنة بيت.كوم

Room Service Manager

On-site - تونس ١٩ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction. What you will do <ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation. </li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. </li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services. </li><li>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. </li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. </li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. </li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. </li><li>Work harmoniously and professionally with co-workers and supervisors. </li></ul>What you bring Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required. Experience: <ul><li>Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage. </li><li>Previous experience in Room Services is mandatory. </li></ul> Skills and Abilities: <ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </li><li>Working knowledge is generally learned on-the-job. </li><li>Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. </li><li>Requires ability to operate computer equipment and other food & beverage computer systems. </li><li>Requires reading, writing and oral proficiency in the English language. </li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: <ul><li>full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends.</li></ul> </div>

من ٠ إلى ٠ سنة Naukri Gulf

Assistant Director of Finance

On-site - تونس - تونس العاصمة ٦ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> JOB SUMMARY The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Management of Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees internal, external and regulatory audit processes. Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance. Celebrates successes by publicly recognizing the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance). Ensures employees establish and maintain open, collaborative relationships within their team. Participates in the employee performance appraisal process, providing feedback as needed. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Utilizes an "open door" policy. Solicits employee feedback. Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner. Reconciles balance sheet. Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Ensures account balances are supported by appropriate documentation in accordance with SOPs. Reviews audit issues and makes corrections as necessary. Ensures property permits, licenses and if applicable vendor contracts are current. Leverages centralized accounting processes and shared services. Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making. Proving Financial Information and Guidance to Others Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner. Attends critique meetings to review information with management team. Advises the Director of Finance on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks. </div> <div> </div> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. </div></section>

من ٠ إلى ٠ سنة بيت.كوم

Assistant Documentation Import

On-site - تونس ١١ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. CMA CGM Tunisia vous donne l’opportunité de soumettre votre candidature pour le poste Assistant(e) Documentation Import  basé dans notre agence aux berges du Lac 1. Mission : Assurer l'exécution et le suivi des activités Service Delivery Import afin de garantir la bonne préparation, le traitement et la clôture des escales. Dans le cadre de vos missions, vous serez en charge de : • Suivre quotidiennement le planning des navires, organiser le travail et préparer les escales Import TC et RORO. • Assurer la gestion et le suivi des modifications des BLs. • Coordonner avec l’équipe Manifeste le traitement des rectifications avant et après l’arrivée des navires. • Effectuer la réconciliation avant déchargement. • Suivre les statuts jusqu’à la clôture de l’escale. • Coordonner avec l’équipe GBS pour les factures non éditées  Compétences personnelles : <ul> <li>Excellentes capacités d'organisation et de gestion des priorités.</li> <li>Grande rigueur et souci du détail.</li> <li>Bonnes aptitudes en communication et en coordination.</li> <li>Sens du service client.</li> </ul> <ul> <li>Capacité à travailler en équipe</li> </ul> Come along on CMA CGM’s adventure ! </div>

من ٠ إلى ٠ سنة بيت.كوم

Assistant Director of Finance

On-site - تونس ٤ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control. CANDIDATE PROFILE  Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Management of Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees internal, external and regulatory audit processes. • Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance. • Celebrates successes by publicly recognizing the contributions of team members. • Establishes and maintains open, collaborative relationships with employees. • Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance). • Ensures employees establish and maintain open, collaborative relationships within their team. • Participates in the employee performance appraisal process, providing feedback as needed. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. • Utilizes an "open door" policy. • Solicits employee feedback. Managing Projects and Policies  • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner. • Reconciles balance sheet. • Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures account balances are supported by appropriate documentation in accordance with SOPs. • Reviews audit issues and makes corrections as necessary. • Ensures property permits, licenses and if applicable vendor contracts are current. • Leverages centralized accounting processes and shared services. Demonstrating and Applying Accounting Knowledge  • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Keeps up-to-date technically and applying new knowledge to your job. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making. Proving Financial Information and Guidance to Others • Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner. • Attends critique meetings to review information with management team. • Advises the Director of Finance on existing and evolving operating/financial issues. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Assistant Reservations Manager

On-site - تونس ٢٠ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue • Identifies new reservations sales business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Reservations Sales Activities • Responds to incoming reservations sales opportunities for the property that are outside parameters of the . • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Assists with monitoring accuracy of reservation sales orders within tracking systems. • Tracks no-show reservations and processes charges. • Manages wait list and prioritizes order of wait list contacts to be made. • Prepares work and maintenance orders. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Sets a positive example for guest relations. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Handles guest complaints and disputes following the instant pacification procedures. Additional Responsibilities • Utilizes intranet for resources and information. • Creates contracts as required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Office Operations Assistant

On-site - تونس ٢٥ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.  Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Contexte Au sein du bureau de Tunis, vous accompagnez au quotidien l’Office Administrative Manager et contribuez activement à la bonne organisation des activités administratives et RH. Dans ce cadre, vous participez au bon fonctionnement de la vie du bureau, en collaboration avec les équipes locales et les fonctions corporate (HR, Finance, IT, Legal, Procurement), avec lesquelles vous êtes en interaction régulière. Ce poste vous permettra de vous inscrire au cœur des opérations, à travers un rôle concret, utile et polyvalent, axé sur le suivi des tâches récurrentes et la fluidité des activités quotidiennes, contribuant ainsi à offrir un environnement de travail agréable et efficace pour tous. Responsabilités principales Support Office Management : contribuer et garantir l’expérience collaborateurs & visiteurs <ul><li>Être un point de contact de proximité pour les collaborateurs/visiteurs, et garantir une expérience fluide au quotidien</li><li>Contribuer à maintenir un environnement de travail agréable et fonctionnel en garantissant la qualité de service au sein des espaces de travail (réassort, suivi des équipements, espaces communs)  <ul><li>Participer au bon fonctionnement quotidien du bureau (fournitures, coordination logistique, organisation des espaces)</li><li>Assurer le suivi des prestataires (nettoyage, maintenance, services généraux) et veiller à la qualité de service</li><li>Gérer les commandes (suivi, relances fournisseurs, réception et contrôles des livraisons)</li><li>Assurer la gestion des stocks et leur distribution interne</li></ul></li><li>Faciliter l’organisation logistique des événements internes et de l’accueil des visiteurs</li><li>Organiser les réservations (salles, catering, prestations)</li></ul>Support administratif et coordination : contribuer à assurer la mise à jour des dossiers administratifs de toute nature <ul><li>Assurer le suivi de tableaux simples (Excel / outils internes)</li><li>Participer au classement et à l’organisation documentaire (physique et digital)</li><li>Contribuer au suivi administratif et aux activités de reporting</li><li>Préparer les documents RH courants (contrats, attestations, courriers)</li><li>Mettre à jour les informations dans les systèmes d’information interne (par exemple, pour informations RH usage de Workday)</li><li>Participer aux processus d’onboarding et offboarding (création dossiers, logistique d’arrivée/départ, préparation équipements)</li></ul><ul><li>Être un point de contact de premier niveau pour les demandes administratives simples du quotidien (attestations, congés, etc.)</li><li>Orienter les collaborateurs vers les bons interlocuteurs si nécessaire</li></ul>Profil recherché Formation Bac à Bac+3 minimum en administration, gestion, services et/ou gestion du personnel, complétée par une première expérience (1 à 3 ans) en assistanat office management administratif et Gestion du personnel idéalement dans un environnement international et matriciel. Doté-e d’excellentes qualités relationnelles, vous appréciez les fonctions polyvalentes et les environnements dynamiques où la réactivité et l'esprit d'équipe sont essentiels. Vous êtes reconnu·e pour votre rigueur, votre sens de l'organisation et votre capacité à gérer plusieurs sujets en parallèle avec fiabilité et discrétion. Vous avez un sens du service développé, et une aisance relationnelle avec des interlocuteurs variés (équipes internes, prestataires, collaborateurs) et les misions diverses d’organisation. Vous faîtes preuve de proactivité, curiosité et volonté d’apprendre dans un environnement évolutif. Bonne maitrise des outils bureautiques (suite Office) et à l’aise en anglais, arabe, français </div>

من ٠ إلى ٠ سنة Naukri Gulf

Office Maintenance Assistant

On-site - تونس - تونس العاصمة ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your Role: Office Maintenance Assistant As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed. Your Responsibilities: <ul> <li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li> <li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li> <li>Support day-to-day office logistics and general workplace upkeep as needed.</li> <li>Ensure compliance with hygiene, health, and safety standards at all times.</li> <li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li> </ul> What You Need to Succeed (minimum qualifications): <ul> <li>Reliable, punctual, and professional approach to work.</li> <li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li> <li>Team spirit and positive attitude.</li> </ul> What will give you a competitive edge (preferred qualifications): <ul> <li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li> </ul> Additional Information: Part-time role - 20h/week. Don t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. </div></section>

من ٠ إلى ٠ سنة بيت.كوم

Senior Programme Associate

On-site - تونس ٢١ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.  IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the general guidance of the Chief of Mission and the Programme Manager Immigration and Border Management (IBG), the Senior Programme Associate  will be responsible to assist in implementation of SAR/IBG portfolio and related activities, especially regarding financial and procurement processes and commitments. </div>

من ٠ إلى ٠ سنة بيت.كوم

Procurement Associate

On-site - تونس ٢ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: <ul> <li>Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li>Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li>Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li>Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background I. Background and Organizational Context  Under the guidance and direct supervision of the Operations Manager, the Procurement Associate provides leadership in the execution of procurement services in the Country Office (CO) ensuring their effectiveness, transparency and integrity.  The Procurement Associate support staff of the Procurement Unit. S/he works in close collaboration with the operations, programme and project teams in the CO, as well as with relevant UNDP Headquarters units, for resolving complex procurement-related issues and information delivery. UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.  II. Position Purpose  Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.  The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.  S/he promotes a client-focused, quality, and results-oriented approach in the Unit.    The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.   UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.  III. Key Duties and Accountabilities 1.) Ensure administration and implementation of innovative and sustainable procurement strategies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money: <ul> <li>Full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client-oriented procurement management system.</li> <li>CO procurement business process mapping and elaboration of Standard Operating Procedures (SOPs) in procurement and leads/supervises procurement workflows in coordination with supervisor.</li> <li>Provision of research and information for the formulation and implementation of contract strategy and strategic procurement in the CO including tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions, sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.</li> </ul> 2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies: <ul> <li>Review, analysis and consolidation of procurement plans for the office and projects, and monitoring their implementation.</li> <li>Organization of procurement processes including preparation and conduct of RFQ, ITBs or RFPs, and the receipt and evaluation of quotations, bids or proposals, and negotiation of certain conditions of contract in full compliance with UNDP rules and regulations.</li> <li>Review of procurement processes conducted by projects, and submissions to internal procurement review committees (CAP, RACP and ACP).</li> <li>Preparation of Purchase Orders and contracts in and outside of Quantum, and creation of vendors and buyer profiles in Quantum. </li> <li>Implementation of the internal control system which ensures Purchase Orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implementation of harmonized procurement services and analysis of new opportunities for joint procurement with UN agencies in line with the UN reform.</li> <li>Preparation of cost-recovery bills in Quantum for procurement services provided by UNDP to other Agencies.</li> </ul> 3.)  Implement a sourcing strategy and e-procurement tools to find best values in the marketplace and align purchasing strategy to project and CO goals: <ul> <li>Development, management and updating of rosters of suppliers.</li> <li>Establishment of quality and performance measurement mechanisms and evaluation of suppliers.</li> <li>Implement e-procurement module/tools and promote their use, as applicable.</li> </ul> 4.) Facilitate procurement knowledge building and knowledge sharing in the CO and the wider organization: <ul> <li>Organize procurement training for operations, programme and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> <li>Preparation of cost analysis and data collection for CBO.</li> <li>Participation in design of the CBO.  </li> <li>Implementation of BOS initiatives.  </li> </ul> 5.) Support implementation of the BOS 2.0 and Common Back Office (CBO) in the area of procurement: The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.  Supervisory/Managerial Responsibilities: The Procurement Associate supervises support staff in the Procurement Unit. IV. Requirements: Education <ul> <li>Secondary education is required. OR</li> <li>A university bachelor’s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> Experience, Knowledge and Skills <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national or international level is required. </li> <li>At least 3 years of experience in managing public sector procurement of goods and services would be an advantage. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of automated procurement systems as well as experience in using ERP systems is required.</li> <li>Familiarity with UNDP financial system (Quantum) is an advantage.</li> </ul> Language Requirements <ul> <li>Fluency in French and Arabic is required.</li> <li>Working knowledge in English is required.</li> </ul> V. Expected Demonstration of Competencies Core : Full list of UNDP Core Competencies can be found here Achieve Results LEVEL 2:  Scales up solutions and simplify processes, balances speed and accuracy in doing work Think Innovatively LEVEL 2:  Offers new ideas/open to new approaches, demonstrates systemic/integrated thinking  Learn Continuously LEVEL 2:  Goes outside comfort zone, learns from others and supports their learning Adapt with Agility  LEVEL 2: Adapts processes/approaches to new situations, involves others in change process Act with Determination  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously Engage and Partner LEVEL 2:  Is facilitator/integrator, brings people together, builds/maintains coalitions/partnerships Enable Diversity and Inclusion LEVEL 2:  Facilitates conversations to bridge differences, considers in decision making People Management  UNDP People Management Competencies can be found in the dedicated site.  Cross-Functional & Technical competencies (insert up to 7 competencies)  Thematic Area Name Definition Business Management  Customer Satisfaction/Client Management  <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> Business Management Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul> Business Management Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> Procurement Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> Procurement  Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> Procurement  Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> Procurement  Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> IV. Keywords <ul> <li>Planning and Organization</li> <li>Team work</li> <li>Results and quality oriented</li> <li>Public Sector Procurement and Sourcing</li> <li>Purchase order and contract monitoring</li> <li>Best value for money</li> </ul> Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.  UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.  Probation For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. #LI-DNI </div>

من ٠ إلى ٠ سنة بيت.كوم

Office Maintenance Assistant

On-site - تونس ٣ يونيو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Office Maintenance Assistant As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed. Your Responsibilities: <ul><li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li><li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li><li>Support day-to-day office logistics and general workplace upkeep as needed.</li><li>Ensure compliance with hygiene, health, and safety standards at all times.</li><li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li></ul>What You Need to Succeed (minimum qualifications): <ul><li>Reliable, punctual, and professional approach to work.</li><li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li><li>Team spirit and positive attitude.</li></ul>What will give you a competitive edge (preferred qualifications): <ul><li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li></ul>Additional Information: Part-time role - 20h/week. Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. </div>

من ٠ إلى ٠ سنة بيت.كوم

Night Manager

On-site - تونس ٢٤ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service  • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Additional Responsibilities  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Registration Assistant

On-site - تونس - صفاقس ١٦ مايو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall supervision of the Head of Sub Office and the direct supervision of the Senior Programme Assistant, the incumbent will be responsible for the registration activities through the IOM helpline, while also acting as intake within the service flow. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Registration Assistant

On-site - تونس - تونس العاصمة ١٨ مايو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Under the overall supervision of the Head of Sub Office and the direct supervision of the Senior Programme Assistant, the incumbent will be responsible for the registration activities through the IOM helpline, while also acting as intake within the service flow. Required Qualifications and Experience <ul> <li>Bachelor s degree from an accredited academic institution in Political or Social Science, Business Administration, International Relations and/ or Law; with one year of relevant experience or</li> <li>High School Degree in the above fields with minimum three years of relevant professional experience.</li> </ul> Experience <ul> <li>Experience working directly with vulnerable migrants, including individuals in distress.</li> <li>Experience compiling and reporting beneficiary data.</li> <li>Excellent computer skills (MS Office, ODK/KOBO, basic database knowledge required).</li> <li>Experience working with Excel and databases.</li> </ul> Skills <ul> <li>Strong communication skills are essential,</li> <li>Knowledge of protection and determination of vulnerabilities</li> <li>Knowledge of IOM s Mimosa system is an advantage.</li> </ul> <ul> <li>Answer the helpline calls and provide migrants with basic information on the services available in Tunisia, in accordance with appropriate internal protocol.</li> <li>Ensure organized registration activities upon call from the migrants to the helpline as per Standard Operating Procedures (SOPs) and standardized data collection system, and referral of beneficiaries for further assessment by the relevant case worker. </li> <li>Refer eligible beneficiaries, including victims of trafficking, medical cases and other vulnerable migrants, for relevant service (medical, psychosocial, AVRR), or to external service providers as per the needs identified by the case workers or doctor. </li> <li>Follow-up on communication with beneficiaries as required, including to provide updates on progress on their services and set up appointments with IOM staff. </li> <li>Support the implementation of effective unit s outreach activities.</li> <li>Keep record of the calls and update the helpline database.</li> <li>Assist in distribution of NFIs to vulnerable migrants </li> </ul></div></section><section>Desired Candidate ProfileEducation <ul> <li>Bachelor s degree from an accredited academic institution in Political or Social Science, Business Administration, International Relations and/ or Law; with one year of relevant experience or</li> <li>High School Degree in the above fields with minimum three years of relevant professional experience.</li> </ul> Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience <ul> <li>Experience working directly with vulnerable migrants, including individuals in distress.</li> <li>Experience compiling and reporting beneficiary data.</li> <li>Excellent computer skills (MS Office, ODK/KOBO, basic database knowledge required).</li> <li>Experience working with Excel and databases.</li> </ul> Skills <ul> <li>Strong communication skills are essential,</li> <li>Knowledge of protection and determination of vulnerabilities</li> <li>Knowledge of IOM s Mimosa system is an advantage.</li> </ul></section>

من ٠ إلى ٠ سنة بيت.كوم

Reservations Manager

On-site - تونس ٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; no work experience required. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue • Identifies new reservations sales business to achieve personal and property revenue goals. • Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Conducting Daily Reservations Sales Activities • Responds to incoming reservations sales opportunities for the property that are outside parameters of the . • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Assists in monitoring group reservation forecast data. • Coordinates with sales and Convention Services to process rooming lists and reservation cards. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Assists with monitoring accuracy of reservation sales orders within tracking systems. • Tracks no-show reservations and processes charges as needed. • Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. • Manages wait list and prioritizes order of wait list contacts to be made. • Prepares work and maintenance orders. Providing Exceptional Customer Service • Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Sets a positive example for guest relations. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Handles guest complaints and disputes following the instant pacification procedures. Managing and Conducting Human Resource Activities • Monitors reservations sales agents while on phone calls. • Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Utilizes all available on the job training tools for employees. • Creates monthly labor scheduling for team. Additional Responsibilities • Utilizes applicable intranet for resources and information. • Creates contracts as required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

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