School principal Jobs in Tunisia

<p>Ensure you have and record the acknowledgments of receipt of launched orders. Follow up on order lines after their launch to suppliers and intervene if necessary to ensure that the requested deadlines and quantities are met. Update the ERP according to the progress of ongoing order lines and ensure material coverage. Record the receipt dates of order lines on the ERP at the storage platform and according to the current flow. Ensure the reception and invoicing of ordered lines. Ensure the application of the escalation process in case of delay or non-compliance with the commitment from suppliers. Process action messages by optimizing stocks, analyzing excess and unnecessary quantities, and implementing necessary actions. Participate in crisis management with suppliers. Comply with environmental regulations and procedures related to its activities. In case of environmental incident (water leak, spill, improper waste sorting, fire, etc.), alert the hierarchical manager / E&amp;S Correspondent. Contribute to the improvement of the environmental management system through proposals and suggestions.</p><p><strong>Desired Candidate Profile</strong></p><p>Organisation<br>Ethics<br>Critical thinking<br>Foresight<br>Good communication<br>Active listening<br>Good interpersonal skills</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and manage process improvement projects within the Supply Chain at Safran. Establish current state assessments, identify needs and highlight areas for improvement. Evaluate the budget and resources required for project implementation / action plan while taking into account Safran standards and regulatory and budgetary constraints. Validate the six project packages upstream to secure end-user buy-in. Coordinate the project team and lead project steering committee meetings. Formalize and implement standards and conduct appropriate training to ensure the sustainability of results. Validate project milestones with the Supply Chain project manager and provide regular progress reports to stakeholders, guaranteeing project completion. Encourage and coordinate the deployment of best practices implemented across all Business Units. Prepare and deliver training on supply chain topics in line with training plans. Participate in the deployment of Lean concepts to Supply Chain teams. Support Business Units in converging towards One Safran. Support Business Units in sustainable development: migration to SAP, use of LeanDNA. Provide methodological support in Safran Supply Chain projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, Assertiveness, Negotiation Techniques, Analytical Skills, Synthesis Skills, Strategic Intelligence, Dispute Resolution, Risk Management</font></font></p>

<p>Ensure the highest standards of cleanliness, comfort, safety, and service throughout the hotel by overseeing housekeeping operations and maintaining guest rooms and public areas in accordance with Four Seasons standards and policies.</p><p>What you will do</p><ul><li>Support the Housekeeping Manager in achieving departmental goals, service excellence, and guest satisfaction targets.</li><li>Monitor housekeeping team performance and provide guidance, training, and support to maintain high service standards.</li><li>Assist in managing the daily operations of the Housekeeping Department to ensure the ultimate comfort, cleanliness, and safety of all guests.</li><li>Ensure all guest requests and concerns are handled promptly, efficiently, courteously, and professionally to achieve maximum guest satisfaction.</li><li>Conduct regular inspections of guest rooms and public areas.</li><li>Assist in managing departmental schedules, staffing requirements, inventories, and housekeeping supplies.</li><li>Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, or a related field preferred.</p><p>3-5 years of housekeeping experience in a luxury hotel environment.</p><p>Knowledge of housekeeping operations, quality standards, health and safety regulations, and luxury hospitality service standards.</p><p>Strong leadership, guest service, and team management skills.</p><p>Time Management and Organization</p><p>Quality and Attention to Detail</p>

<p>Directly reporting to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</p><p>Missions:</p><ul><li>You manage daily production (priority management, planning, organization of team tasks)</li><li>You drive the implementation of procedures and knowledge management</li><li>You take charge of the integration, support, and training of your team members</li><li>You are responsible for the optimal functioning of production in compliance with objectives, particularly in terms of customer service quality (reporting, statistical monitoring)</li><li>You are proactive in optimizing the quality of service (participation in technical committees)</li><li>You participate in support interventions for users.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You speak French and English fluently.</p><p>You have previous experience in IT and have already coordinated a team of helpdesk and/or proximity technicians.</p><p>Your autonomy, analytical and synthesis skills will be determining criteria for success in this role.</p><p>Mastery of the core skills of service desk and/or proximity support.</p><p>Technical knowledge of the environment used (core applications, diagnostic tools, office environment).</p><p>Bac + qualification in IT and/or a minimum of 3 years of experience in a similar role.</p><p>Supervision of a 24/7 team.</p>

<p>Analyze needs before placing orders and intervene with interested parties in case of discrepancies in deadlines or quantities. Issue needs according to a defined frequency. Manage the processing and placement of orders in compliance with stock policy. Ensure that acknowledgments of receipt for placed orders are obtained and recorded. Track order lines after placement with suppliers and intervene if necessary to ensure that requested deadlines and quantities are met. Update the ERP according to the progress of ongoing order lines and ensure material coverage. Record reception dates of order lines on the ERP at the storage platform according to the current flow. Ensure the reception and invoicing of ordered lines. Process action messages by optimizing stocks, analyzing excess quantities and those without need, and implementing necessary actions. Participate in crisis management with suppliers. Comply with environmental regulations and procedures related to its activities. In case of environmental incident (water leak, spill, improper waste sorting, fire, etc.), alert the hierarchical manager / E&amp;S Correspondent. Contribute to the improvement of the environmental management system through proposals and suggestions.</p><p><strong>Desired Candidate Profile</strong></p><p>Analytical skills, Organization, Assertiveness, Good communication, Negotiation techniques, Ethics</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy &amp; Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Lead the People Capability Program, focusing on functional competencies for shop floor and leadership roles and&nbsp;Team Effectiveness via High Performing Teams programs for both leaders and operators</li> <li>Lead Strategic Workforce Planning to anticipate future skill needs</li> <li>Implement Front Line Worker and Manager Development Programs</li> <li>Champion Henkel’s Cultural Transformation and Leadership Commitments.</li> <li>Promote DEI initiatives and foster a cohesive plant culture</li> <li>Collaborate with hiring teams to improve recruitment outcomes</li> <li>Promote health, safety, and wellbeing programs tailored to production workers</li> <li>Partner with compensation teams to ensure fair and competitive pay</li> <li>Drive adoption of digital HR tools to enhance employee experience</li> <li>Facilitate systematic knowledge sharing across HR and production teams</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor’s degree in human resources, Business Administration, or related field.&nbsp;Master’s degree or HR certification (e.g., SHRM, CIPD) preferred</li> <li>5+ years of HR experience, with at least 2 years in a manufacturing or industrial setting</li> <li>Experience in leading capability development or transformation programs is a strong advantage</li> <li>Strong facilitation and project management skills</li> <li>Deep understanding of labor laws, compliance, and social sustainability</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Medical Insurance for employees and dependents</li> <li>Employee Assistance Programme</li> <li>Pension Plan above regulatory requirement</li> <li>Meal vouchers</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking for a German Speaker Operations &amp; Community Associate on a Freelance base * Fresh graduates are welcome to apply Who we are Founded in 2006, our story started with two entrepreneurs.<br> Today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing You will join a dynamic and fast-paced environment and work closely with our teams based worldwide.<br> For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more.<br> The goal is the successful, timely and cost-effective execution of the local projects.<br> Your daily tasks will involve: Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls) Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline.<br> Coordinate and report project status to the Operations Manager or the Operations Team Lead.<br> What you will bring along This role requires strong interest and experience in project coordination and community management .<br> You should also have the below: Excellent communication skills.<br> Microsoft Office skills required.<br> Excellent abilities in organizing and coordinating project activities.<br> Positive and outgoing personality.<br> Being resourceful, proactive, and having a problem-solving mindset.<br> Ability to work independently, demonstrating self-motivation in managing tasks and projects Time management and planning/scheduling.<br> Interpersonal skills- strong Customer-service orientation.<br> Knowledge of the luxury industry is a plus.<br> Fluency in English and German required.<br> If you have what we are looking for, please make sure to attach your updated Resume with your contact details.<br> Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.<br> To know more about us, please visit our website: https://www.<br>cxg.com</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced SAP Manager to lead the end-to-end implementation of SAP S/4HANA in a Private Cloud environment. This role will be responsible for program leadership, solution design oversight, stakeholder alignment, system integration, risk management, and successful deployment of the S/4HANA platform. The ideal candidate will have strong expertise in SAP transformations, deep understanding of S/4HANA architecture, and experience managing cross-functional global teams through large-scale ERP implementations. Key Responsibilities Program &amp; Project Leadership Lead the full lifecycle implementation of SAP S/4HANA (Discover, Prepare, Explore, Realize, Deploy, Run phases). Define project scope, timelines, milestones, and resource plans. Manage internal teams, system integrators, and third-party vendors. Ensure alignment with executive leadership and business stakeholders. Oversee budget management, cost control, and reporting. Solution &amp; Technical Oversight Provide architectural guidance for S/4HANA Private Cloud deployment. Drive Fit-to-Standard workshops and ensure best practice adoption. Oversee system integrations (SAP and non-SAP applications). Ensure data migration strategy, governance, and validation. Manage security, compliance, and infrastructure coordination. Change &amp; Stakeholder Management Lead organizational change management and communication strategy. Facilitate executive steering committee meetings. Ensure user adoption through training and enablement programs. Risk &amp; Quality Management Identify and mitigate project risks and issues. Ensure testing strategy (Unit, SIT, UAT, Regression) is executed effectively. Maintain quality standards and governance controls. Post-Go-Live Support Oversee hypercare and transition to support model. Drive continuous improvement initiatives post-implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor s degree in Information Technology, Business, or related field (Master s preferred).</p></li><li><p>8+ years of SAP experience, with at least 3+ years leading S/4HANA implementations.</p></li><li><p>Proven experience with S/4HANA Private Cloud deployments.</p></li><li><p>Strong understanding of SAP modules (e.g., FI/CO, MM, SD, PP, EWM).</p></li><li><p>Experience with data migration tools, integrations (API, IDoc, middleware), and SAP Fiori.</p></li><li><p>Strong leadership and stakeholder management skills.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>SAP S/4HANA certification.</p></li><li><p>Experience working with global rollouts.</p></li><li><p>Familiarity with RISE with SAP offerings.</p></li><li><p>Knowledge of Agile / Activate methodology.</p></li></ul><p>Key Competencies</p><ul><li><p>Strategic thinking and enterprise architecture understanding</p></li><li><p>Strong decision-making and risk mitigation capabilities</p></li><li><p>Executive communication and influencing skills</p></li><li><p>Vendor and contract management</p></li><li><p>Change leadership</p></li></ul><p>Expertise required (one of the below)</p><ul><li><p>Procurement Consultant</p></li><li><p>Finance DRC Functional Lead</p></li><li><p>Integration Architect</p></li><li><p>ARIBA Logistics-TM Architect</p></li><li><p>EHS Architect</p></li><li><p>Data Migration Test Automation lead</p></li><li><p>Purchasing Solution Lead</p></li><li><p>Ariba Solution Lead</p></li><li><p>Integration Solution Lead</p></li><li><p>C4C Solution Lead</p></li><li><p>HR/SF Solution Lead</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><font dir="auto" ><font dir="auto" >Job Description </font></font><br><font dir="auto" ><font dir="auto" >Analyze needs before order placement and intervene with relevant parties in case of discrepancies in delivery times or quantities. </font></font><br><font dir="auto" ><font dir="auto" >Issue requirements according to a defined frequency. </font></font><br><font dir="auto" ><font dir="auto" >Manage order processing and placement while respecting the stock policy. </font></font><br><font dir="auto" ><font dir="auto" >Ensure you have and record order acknowledgments. </font></font><br><font dir="auto" ><font dir="auto" >Track order lines after they are placed with suppliers and intervene if necessary to ensure that the requested delivery times and quantities are met. </font></font><br><font dir="auto" ><font dir="auto" >Update the ERP system according to the progress of current order lines and ensure adequate material coverage. </font></font><br><font dir="auto" ><font dir="auto" >Record order line receipt dates at the storage platform in the ERP system according to the current workflow. </font></font><br><font dir="auto" ><font dir="auto" >Ensure receipt and invoicing of ordered lines. </font></font><br><font dir="auto" ><font dir="auto" >Report any delays or failure to meet commitments from suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Process action messages by optimizing... Manage stocks, analyze excess quantities without need and implement necessary actions. </font></font><br><font dir="auto" ><font dir="auto" >Participate in crisis management with suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Respect environmental guidelines and procedures related to your activities. </font></font><br><font dir="auto" ><font dir="auto" >In case of an environmental incident (water leak, spill, non-compliance with waste sorting, fire, etc.), alert the line manager/E&amp;S Correspondent. </font></font><br><font dir="auto" ><font dir="auto" >Contribute to the improvement of the environmental management system through proposals and suggestions. </font></font><br><font dir="auto" ><font dir="auto" >Job Requirements: </font></font><br><font dir="auto" ><font dir="auto" >Analytical skills, </font></font><br><font dir="auto" ><font dir="auto" >Organization, </font></font><br><font dir="auto" ><font dir="auto" >Assertiveness, </font></font><br><font dir="auto" ><font dir="auto" >Good communication </font></font><br><font dir="auto" ><font dir="auto" >skills, Negotiation skills </font></font><br><font dir="auto" ><font dir="auto" >, Ethics. </font></font><br><font dir="auto" ><font dir="auto" >Company Information: </font></font><br><font dir="auto" ><font dir="auto" >Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. </font></font><br><font dir="auto" ><font dir="auto" >Safran was ranked second in the Aerospace &amp; Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. </font></font><br><font dir="auto" ><font dir="auto" >Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems. </font></font><br><font dir="auto" ><font dir="auto" >Here, you will develop your skills and grow within a community of experts who enrich your experience every day. </font></font><br><font dir="auto" ><font dir="auto" >Here,collaboration connects our teams across the globe.</font></font><br>Did you know? We have probably already flown together!<br>Would you like to join us? Learn more about Safran Cabin here.<br>(Hyperlink: https://www.safran-group.com/en/companies/safran-cabin)<br>Locate your future workplace<br>Route deTunis<br>8020<br>Dhari<br>Tunisia<br>Copy Address<br></div></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze needs before order placement and intervene with relevant parties in case of discrepancies in deadlines or quantities. Issue requirements according to a defined frequency. Manage order processing and placement while respecting the stock policy. Ensure you have and record order acknowledgments. Track order lines after they are placed with suppliers and intervene if necessary to ensure that the requested deadlines and quantities are met. Update the ERP system according to the progress of current order lines and ensure adequate material coverage. Record order line receipt dates at the storage platform in the ERP system according to the current workflow. Ensure receipt and invoicing of ordered lines. Report any delays or failure to meet commitments by suppliers. Process action requests by optimizing stock levels and analyzing quantities. Avoid unnecessary excesses and implement the necessary actions. Participate in crisis management with suppliers. Respect environmental guidelines and procedures related to your activities. In case of an environmental incident (water leak, spill, non-compliance with waste sorting, fire, etc.), alert the line manager/E&amp;S Correspondent. Contribute to the improvement of the environmental management system through proposals and suggestions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills</font></font></li><li>Organisation</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He asserted</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Negotiation techniques</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ethics</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, your analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>

<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

<p>Follow exports/imports ensuring their delivery (pickup, delivery conditions, etc.) Choose the best carrier (if not imposed by the client or by consolidated exports), draft and communicate Transport Orders (TO). Ensure all import/export transport operations are managed through the TMS SHIPTIFY (Maritime, Air, Express, and Road). Create TOs on TMS SHIPTIFY (Maritime, Air, Express, and Road). Establish import/export invoices and follow customs declarations in liaison with the customs broker and freight forwarder or with the consolidator in case of consolidated export. Supervise exports, ensuring the compliance of each step (compliance of declarations, metering, etc.). On the import side, coordinate with the carrier for the deliveries of units and external suppliers to the platform for consolidation into consolidated imports (import TOs and consolidated import invoices). Upon delivery, ensure the compliance of each reception step (compliance of declarations, packages, etc.). Perform rigorous monitoring and archiving of import/export declarations with particular attention to DAEs. In case of transport incident, draft a claim using the standard documents provided for this purpose. Participate in the management routines of its department and improvement initiatives. Respect environmental/safety instructions and procedures and alert your hierarchical manager or the environmental/safety correspondent in case of an incident.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Dynamism</li><li>Responsiveness</li><li>Good communication</li><li>Proactiveness</li><li>Rigor</li><li>Ethics</li><li>Interpersonal skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist couriers on a diverse range of topics, varying from app. functionalities to payments and other topics they face on a day to day basis. Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers. Provide logistic support regarding the distribution of the seasonal work equipment. Be involved in setting and achieving the onboarding targets in the designated cities, while making sure that the overall operation performance is met. Manage scheduling, attendance and the general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs Communicate effectively with the local Operations Manager on customer support processes and operations Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Good communicator with ability and agility to solve problems</li><li>Being highly motivated to work for a fast-growing startup</li><li>Basic Excel and Data Interpretation Skills</li><li>Enjoy learning and adapting to new technologies</li><li>Have initiative, be proactive and autonomous - Glovo is also yours!</li><li>Have good energy and like what you do, even on bad days</li><li>Fluent in English</li><li>An empathetic, inclusive and curious attitude</li></ul><p></p></section>

<p><br></p><p>KEY RESPONSIBILITIES</p><p>Learning trajectory and knowledge management:</p><p>Directly and actively engage in the development of the project s learning trajectory design, implementation, evaluation and successful closure.</p><p>In collaboration with relevant stakeholders develop sound and inclusive methods for data collection and learning.</p><p>Take part in and engage in project related activities and events and regularly review project reports and materials to extra data relevant to the learning trajectory plans.</p><p>Compile project data, and prepare useful analysis (to project, the partners and Oxfam programs in general), in line with the project goals, and the learning trajectory, as needed and agreed with the line manager.</p><p>Support the project team and partners in extracting critical lessons and identifying and highlighting achievements which are linked to the project objectives, outcomes and aspired impact.</p><p>Encourage and initiate learning spaces and sessions, for exchanges and cross learnings between partners, and between project teams and partners, including annual learning and reflection workshops.</p><p>Where needed and agreed, support partners in data analysis and effective integration of learning trajectories within their own project activity plans.</p><p>Support the project team in advancing their Learning and Communication understanding and skills, hence contributions.</p><p>Assess the project partners Learning capacities and needs, develop and/or coordinate and organize relevant capacity building sessions, trainings, provide and share tools, etc., in agreement with the line manager/s and colleagues.</p><p>Engage and take an active part in project team meetings, and contribute to the sufficient implementation of the project, in respect of the Learning and Communication component (present results, give recommendations, suggest solutions).</p><p>Production, Communication and Dissemination :</p><p>In line with the learning trajectory plans, together with the relevant internal stakeholders, develop a comprehensive compliant and safe dissemination and communication strategy and plan, and facilitate and monitor its successful implementation, in line with Oxfam participative and feminist approach and donor s policies and obligations.</p><p>Reproduce the compiled data, drafted analysis, and gathered information and lessons, and craft compelling material for their communication, dissemination, and publications; through project or Oxfam reports, and plans, or media or social media outlets (including but not limited to: stories, factsheets, briefings, statistics, etc.).</p><p>Work closely with the Program Manager, the Media&amp;Com lead to ensure their input and sign off on all project related learning and communication reports, plans, products, communications, etc., and lead on their dissemination, per agreed and approved planned.</p><p>Directly contribute to the production of the project s plans, reports and other materials, in line with Oxfam and donor s obligations.</p><p>Prepare the relevant and most effect data and information to be shared during the learning sessions, workshops and events, with staff, parnters, or others.</p><p>Where relevant, directly contribute to high-impact media and communications products to help raise Oxfam s profile, raise the voices of the people we work with.</p><p>Conduct direct interviews, with staff, partners and beneficiaries and produce high impact stories, for use in the national, sub-regional and global markets media and social media outlets.</p><p>In coordination with the Media/Com Lead, guide and advise the program staff to ensure sufficient compliance with the relevant Oxfam global policies and steer on branding, approvals and sing off, risk assessment, etc.</p><p>Monitor and evaluate the impact of the communication and dissemination plan, media activities, coverage and reach, etc. and provide regular analysis to the managers and team.</p><p>Support other project s learning, media and communication planning and implementation.</p><p>Support the management and monitoring of Oxfam s social media outlets and platforms.</p><p>Contribute to updating North Africa information on internal social platforms, and to any NA products, and their dissemination.</p><p>Support partners in strengthening their communication capacities by identifying training, coaching, and learning events and resources.</p><p>Other:</p><p>Apply Oxfam leadership values, actively contribute to improving the team and office culture.</p><p>Ensure understanding and alignment with Oxfam policies, compliance and steer with regards to all areas of work within the delegated lines of liability and authority.</p><p>Contribute to internal staff capacity building sessions relevant to Learning and Communication.</p><p>Contribute to Learning &amp; Communication related recruitment process, when needed.</p><p>Actively attend and engage in NA staff meeting, as well as all other relevant sessions and workshop.</p><p>Contribute to the advancement of NA strategic direction, and the office s plans, reports, and products.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant bachelor s degree OR equivalent level of professional and work experience, with similar type of organizations.</p><p>At least 8 years of experience with progressive levels of professional responsibilities and proven experience in quality learning and communication activities and project s design, planning, implementation, monitoring, and successful and compliant closure.</p><p>Good knowledge and understanding of the North Africa, especially in Morocco, Tunisia and/or Egypt, socio-economic contexts, civil society field and the development area of work.</p><p>Solid experience in developing learning trajectories, plans, tools, and in building data collection and management mechanism, conducting data analysis, supporting research, compiling strategic and effective lessons.</p><p>Good understanding of the MEAL (monitoring, evaluation, accountability and learning) functions, approaches and tools; direct experience in MEAL is a plus.</p><p>Solid experience in drafting stories and articles, conducting interviews, and drafting media briefs.</p><p>Solid experience in managing and handling social media outlets.</p><p>Solid skills in coordinating and facilitating processes that require the involvement of, and/or interaction between, a collective or a team.</p><p>Solid writing skills, and experience in developing quality plans and drafting reports.</p><p>Experience in risk assessment, and in contributing to the development of prevention and mitigations plan, together with the team and parnters.</p><p>Proven experience in directly engaging with, and mentoring and supporting diverse types of partners, stakeholders and colleagues, in areas related to learning and communication.</p><p>Commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.</p><p>Commitment to Oxfam s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.</p><p>Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.</p><p>Willingness and availability to conduct field visits and travels, as required.</p><p>Excellent Arabic and English skills (reading, speaking, writing); a good command of French, is a plus.</p><p>Desirable:</p><p>Experience in being part of a multi-cultural and multi-disciplined team.</p><p>Commitment to Oxfam s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam s work.</p><p>Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women s rights, and diversity for all aspects of development work.</p><p>Most importantly, every individual in Oxfam needs to be able to:</p><p>Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )</p><p>Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):</p>