Technical Analysts Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>

<p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities. The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities. This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability. We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><p><strong>Desired Candidate Profile</strong></p><p>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.</p><p>We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management &amp; Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation &amp; Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities.<br>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.<br>This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability.</p>We are looking for a competent and motivated <b>Maintenance Technician</b> to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities.<p>The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency.</p><br><p>This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Maintain equipment in good working order by following operating procedures and maintenance plans.</li><li>Perform preventive and corrective maintenance on equipment, respecting safety rules.</li><li>Detect the cause of breakdowns, establish a diagnosis by following logical and methodological processes.</li><li>Repair any failures as quickly as possible with precise analysis followed by a complete breakdown report.</li><li>Change or repair defective parts, components, and proceed with tests and adjustments.</li><li>Enter all activities into the CMMS to ensure optimal feedback and guarantee spare parts inventory management.</li><li>Perform readings and analysis of electrical diagrams and program PLCs.</li><li>Control the consumption of spare parts based on statistics.</li><li>Propose solutions to optimize the safety and performance of the production tool.</li><li>Provide technical support and share skills with the team to ensure the quality of interventions.</li><li>Stay constantly updated on technical developments.</li><li>Repair, prepare, and replace defective parts.</li></ul> <br> Required profile : <ul><li>Holder of a <strong>BTP</strong>, <strong>BTS</strong>, or <strong>License</strong> in industrial automation maintenance, mechanics, or electrical engineering, or with <strong>at least 5 years of experience</strong> in the industrial sector.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of mechanics, hydraulics, and pneumatics would be a plus.</li><li>Rigorous, methodical, and attentive.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform remote installations of user environments and associated software for clients. Prepare and configure hardware and software for client workstations. Perform remote troubleshooting and provide technical support to resolve issues. Ensure the maintenance and updating of user environments to keep them in optimal condition. Respond to customer inquiries and provide advice on product usage. Collaborate with other departments to improve service delivery and the knowledge base. Ensure compliance with security protocols on client networks. Document installation processes and contribute to the improvement of procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mastery of French</p><p>Advanced technical knowledge, particularly concerning the management of Microsoft Azure environments and messaging technologies</p><p>Proven experience with remote installation software and tools</p><p>Strong troubleshooting and problem-solving skills</p><p>Excellent interpersonal and communication skills</p><p>Demonstrated organizational skills and attention to detail</p><p>Ability to work independently and manage time effectively</p><p>You are customer-oriented and committed to providing exceptional service.</p><p>Technical diploma in IT or a related field (preferred)</p><p>Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are a plus.</p><p></p></section>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Real Time Analyst, where you will be the heartbeat of our operations, ensuring that our staffing levels and performance metrics align perfectly with our goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Real Time Analyst! Be on the front line of operational excellence and deliver impactful work on a company level. In this role, you will: Manage the real-time aspect of assigned campaigns, focusing on staffing levels, reporting, and escalation management; Monitor and track agent activity across multiple lines of business to ensure optimal productivity and service levels; Collaborate closely with Operations and other departments to ensure all KPIs are met or exceeded; Generate and publish intraday reports, including absenteeism and staffing projections at both interval and end-of-day levels; Oversee outage management and technical escalations to minimize business impact during the work week.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English at a C level</li><li>Minimum studies: University diploma or degree (ideally in a quantitative, business, or IT field)</li><li>Specific training and/or work experience in Workforce Management (WFM) or Contact Center Operations</li><li>Previous experience: Minimum of one year's experience as a Real Time Monitor, Traffic Controller, or in a similar operational support role</li><li>High-level IT skills in MS Excel/GSuite (advanced formulas) and familiarity with WFM tools (e.g., Verint, Nice IEX, Teleopti) and telephony platforms</li><li>Core competencies including strong analytical thinking, quick problem-solving, and a focus on operational results and quality</li><li>Positive attitude towards interpersonal dealings and the ability to remain calm and motivated under high-pressure, fast-paced situations</li></ul>

<p>Carries out all activities related to the maintenance of a site - Performs maintenance or ensures maintenance of: - Buildings, cooling, heating, electricity, water, compressed air, steam, etc. as well as other installations - Firefighting and fire prevention equipment - Security camera systems in accordance with technical specifications, compliance standards and government regulations - Ensures the water and electricity supply of the property - Prepares and archives documents for archiving - Documented maintenance carried out according to the maintenance plan - Carries out removals and conversions - Inspects meeting rooms with regard to furniture and ensures the specified condition in cooperation with IT - Collects, documents and reports consumption data - Supports internal and external audits - Creates purchase requisitions and records the receipt of goods for services</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum education level : BTS (Industrial Maintenance, Mechanical, or equivalent).</li><li>Language : French &amp; English</li><li>Desired experience in an industrial environment (ideally in a production setting).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the hierarchical responsibility of the UAP Maintenance Manager, the selected person will assume the following essential missions:</p><p>Implement preventive and corrective maintenance protocols on all assigned equipment to ensure optimal operational performance and system reliability.</p><p>Perform complete inspections and diagnostics of equipment to identify potential failures and implement corrective measures in a timely manner.</p><p>Keep the CMMS up to date regarding maintenance interventions, in accordance with established procedures and applicable standards.</p><p>Perform troubleshooting and technical analysis to resolve equipment malfunctions and minimize operational downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Recent graduate with a Higher Technician diploma in Electronics or Industrial Maintenance (Bac+3).</li><li>Eligible for the CIVP contract.</li><li>Basic knowledge of electronics and computer systems.</li><li>Rigor, reactivity, and team spirit.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>

<p>POSITION SUMMARY Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas. Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2> <p><strong>Education:</strong> Technical, Trade, or Vocational School Degree.</p> <p><strong>Related Work Experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory Experience:</strong> No supervisory experience.</p> <p><strong>License or Certification:</strong> Boiler Operator or Boiler Technician certification.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities</b></p><br><ul> <li>Collaborate with marketing teams to analyze marketing performance metrics, including attribution, audience targeting effectiveness, campaign ROI, and user engagement metrics.</li> <li>Utilize data analysis skills, along with a deep understanding of marketing principles, to identify opportunities for improving marketing strategies and tactics.</li> <li>Work cross-functionally with Product, Engineering, Research, and other teams to integrate marketing data into overall business strategy and product development processes.</li> <li>Serve as a data ambassador, promoting a data-driven marketing culture within the organization.</li> <li>Influence marketing strategy and execution by providing data-driven insights and recommendations to key stakeholders.</li> <li>Partner with Engineering to ensure the collection of relevant data for informed decision-making and optimization of marketing efforts.</li> <li>Develop and implement hypotheses for optimizing marketing performance, employing rigorous analytical approaches and methodologies.</li> <li>Communicate insights and recommendations effectively through data-driven storytelling, influencing stakeholders to make data-informed decisions.<br></li> </ul><br><p><b>Requirements</b></p><br><ul> <li>Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.</li> <li>A minimum experience of 5 years in analytics in an app marketing environment, including a track record of leveraging attribution tools and analytics to define marketing strategies and of defining tracking plans for marketing campaigns.</li> <li>Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li> <li>Language skills : French and English (fluent) , Arabic is an advantage<br></li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Upon satisfactory completion of the deliverables.<br> Work Location<br>Home-based<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Organizational Background UN-Habitat, the United Nations Human Settlements Programme, is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. It is the focal point for all urbanization and human settlement matters within the UN system. To achieve its 2026–2029 strategic plan through its three interconnected impact areas, UN-Habitat proposes policy and legislation as one of the main drivers of the theory of change. In addition to that, one of the most pressing issues in Tunisia today is the environmental and water management challenge. At the national level, in recent years, Sejnane has experienced several unpredictable events that have disrupted planning and required adaptive responses. Tunisia has faced significant climate variability, with 2023 recorded as the driest years in over a decade, according to the National Institute of Meteorology. Rainfall levels dropped to 60% below seasonal averages in some northern regions, including Bizerte Governorate, where Sejnane is located. This severe drought contributed to a national water crisis, with dam reservoirs falling below 30% capacity. In response, the Ministry of Agriculture implemented water rationing measures, restricting agricultural irrigation and limiting water access in both rural and urban areas. At the same time, institutional challenges affected the stability of infrastructure development. Government reshuffles between 2023 and 2024 disrupted public sector partnerships and delayed project approvals. Administrative turnover within national and local agencies created procedural bottlenecks affecting technical and financial clearances of infrastructure projects. These factors have made it difficult to accurately assess and respond to evolving challenges in the water, sanitation, and hygiene (WASH) sector in Sejnane. Within this context, the project “Sejnane in Action: Citizens and Municipality Together for Clean Water and Zero Waste” aims to support the municipality in identifying and implementing practical and sustainable technical solutions, including rainwater harvesting systems, to improve water availability and resilience. Reporting Line The Individual Contractor will work under the direct supervision of the Head of Office, UN-Habitat Tunisia, and will collaborate closely with: • Project team members • Municipality of Sejnane • Relevant national and local stakeholders Duties and Responsibilities The Individual Contractor will perform the following functions on a regular and ongoing basis as part of the project team: 1. Technical Design and Planning Support • Contribute to the preparation and refinement of workplans for rainwater harvesting activities • Provide technical inputs to the design of rainwater harvesting systems, including sizing, layout, and specifications • Support the preparation and review of Bills of Quantities (BoQ) and technical documentation 2. Implementation Support • Provide technical guidance during the implementation of rainwater harvesting systems • Support troubleshooting and adjustment of design based on site conditions • Participate in technical discussions related to construction and installation activities • Provide limited technical guidance during the initial operational phase, including early-stage troubleshooting and system adjustments, as required 3. Technical Advisory and Coordination • Provide ongoing technical advice to project team and stakeholders • Support coordination with municipal authorities and technical counterparts • Participate in meetings, workshops, and consultations as required 4. Capacity Building • Provide technical guidance and knowledge sharing to local stakeholders • Support training activities related to system installation, operation, and maintenance • Provide practical guidance to local stakeholders during the initial operation phase to support proper system use and basic troubleshooting 5. Knowledge Contribution and Reporting Support • Contribute technical inputs to project reports and documentation • Share lessons learned and practical recommendations based on implementation experience • Provide inputs related to initial system performance and operational challenges to inform project reporting and future interventions Note: UN-Habitat Tunisia Office will obtain the relevant data and reports from the local counterparts as much as possible and share them with the Individual Contractor.<br> Qualifications/special skills<br>Advanced university degree (master’s degree or equivalent) in engineering, environment or related field is required. A first-level university degree, combined with additional two years of relevant experience may be approved in lieu of the advanced university degree. A minimum of two years of progressive experience in the field of water management and environment is required. Knowledge of Japanese technologies on rainwater harvesting is an asset. Experience in the design, technical specification, and/or implementation support of decentralized or small-scale rainwater harvesting systems (such as rainwater harvesting systems for human consumption utilizing impermeable liner or similar technologies) at community level is considered a strong asset. Demonstrated experience in providing practical technical guidance across multiple project phases, including design, planning, and implementation, is desirable.<br> Languages<br>Fluency in spoken and written English is required. Knowledge of Japanese is desired.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management &amp; Productivity Strong Communication Skills Effective Cooperation &amp; Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas.<br>Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: Boiler Operator or Boiler Technician certification.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Italian Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Printing Commercial teams.</p><br><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b></p><br><br><p>• Fluent in Italian with good English</p><br><br><p>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Printing knowledge<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> French Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Commercial Printing teams.</p><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically, has more than 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Pring devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br>No<p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>This is where&nbsp;</b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride.&nbsp;</p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in&nbsp;<b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>