Architect Jobs in Tunisia
132 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><p>Job Description</p><p>1. Technical enablement & expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change & adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT & AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><p>Benefits</p><p>You ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier. You ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success. You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats. You ll have the freedom to explore new tools and propose our citizen development tech stack. Your work can directly impact thousands of employees worldwide. Environment that values initiative, experimentation, and scalability. You ll have room to grow, shape your role, and bring your own ideas to life. Opportunities for acquiring new, role-related certifications. Hybrid/remote flexibility with occasional global travel.</p><p>Interested? Apply now</p><p>All jobs</p><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? </p><br><p>As an AI Community Enabler – Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI’s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. </p><br><p>You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale – and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You’ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. </p><br><p>This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization. </p><br><p><strong>1. Technical enablement & expertise</strong></p><br><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><br><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><br><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li></ul><p>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><br><br><br>Qualifications and Experience<p><strong>Must-have :</strong></p><br><p>· Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</p><br><p>· Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</p><br><p>· Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</p><br><p>· Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor,…), APIs and relational/non-relational databases is a plus.</p><br><p>· Experience working with business users and translating their needs into technical solutions.</p><br><p>· Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</p><br><p>· Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</p><br><p>· Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</p><br><p>· Motivation for change management, digital adoption, internal communications, or community building.</p><br><p>· Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</p><br><p><strong>Nice-to-have :</strong></p><br><p>· Experience with workflow and data automation tools (e.g. KNIME).</p><br><p>· Experience in scaling solutions and driving automation/AI programs at scale.</p><br><p>· Experience with design thinking, user journey mapping, or internal communication strategy.</p><br><p>· Knowledge about governance topics (responsible AI, data ethics, GDPR).</p><br><p>· Certifications in Microsoft Power Platform or AI/Automation tools.</p><br><br><br>Benefits<p>· You’ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier.</p><br><p>· You’ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success.</p><br><p>· You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats.</p><br><p>· You’ll have the freedom to explore new tools and propose our citizen development tech stack.</p><br><p>· Your work can directly impact thousands of employees worldwide.</p><br><p>· Environment that values initiative, experimentation, and scalability.</p><br><p>· You’ll have room to grow, shape your role, and bring your own ideas to life.</p><br><p>· Opportunities for acquiring new, role-related certifications. · Hybrid/remote flexibility with occasional global travel.</p><br><br> </div>
<p>Within the framework of scaling its software development activities in Tunisia, Questel is strengthening its Data as a Service (DaaS) team. This team is responsible for the integration and reconciliation of external data flows related to intellectual property on our platforms. The main objective is to build a unique data repository intended to feed our patent search engine, ranked among the world leaders in the field.</p><p>Your daily life within the team:</p><p>Within an Agile (Scrum) team and in close collaboration with Data Engineers and the Operations team, located in France and Tunisia, your missions will be to:</p><ul><li><strong>Design and Propel:</strong> Develop and optimize robust data pipeline architectures (ETL) in Java and Spark, capable of processing massive volumes.</li><li><strong>Expose Data:</strong> Participate in the design and evolution of scalable REST APIs and Web Services for our SaaS solutions.</li><li><strong>Ensure Performance:</strong> Master and optimize our SQL queries against major data volumes (over 25 databases, several million records per database).</li><li><strong>Ensure Quality:</strong> Automate tests (unit, integration), participate in code reviews, and prepare continuous deployment (CI/CD) for the Ops team.</li><li><strong>Support Production:</strong> Participate in the operational maintenance (MCO) and continuous improvement of our components.</li></ul><p>The technical environment:</p><ul><li><strong>Back-End:</strong> Java (8+), Spring Boot, Python</li><li><strong>Data & Search:</strong> Spark 3, Elasticsearch, Jupyter</li><li><strong>Storage:</strong> MySQL, MariaDB (Significant volume, multi-threading)</li><li><strong>DevOps & Tools:</strong> Git, GitLab CI, Maven, Docker, Jira</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5 years of experience in Back-End Java development in environments with high data volumes. Multi-threading and SQL performance optimization hold no secrets for you. You are recognized for your rigor (Clean Code), your autonomy, and your ability to solve complex problems.</p><p>The little extra:</p><p>You already have experience with Spark, Elasticsearch, or containerization (Docker).</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.</p><p><br></p><p>The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project.</p><p>Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office</p><p>Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities:</p><p>1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary</p><ul><li>Conduct an assessment of the beneficiary s housing situation and how it meets the needs of the person with a disability</li><li>Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access.</li></ul><p>2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities</p><ul><li>Planning and Coordination of Accessibility Works</li><li>Liaise with contractors, suppliers, and relevant stakeholders.</li><li>Schedule and coordinate all approved housing modification activities.</li><li>Monitoring and Quality Assurance of Implementation</li><li>Supervise the progress of works to ensure compliance with the approved design and accessibility requirements.</li><li>Conduct inspections and verify that completed modifications meet the beneficiary s mobility and access needs.</li></ul><p>3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities</p><ul><li>Develop and Deliver Training on Disability-Specific Design Standards</li><li>Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities).</li><li>Adapt training materials to the needs of beneficiaries and NGOs.</li><li>Practical Guidance and Awareness Sessions</li><li>Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments.</li><li>Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree (master s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree.</li><li>At least 5 years of professional experience in Architecture is required.</li><li>Experience working with governments and participatory planning processes is desirable.</li><li>Experience in designing and piloting works for people with disabilities, is desirable.</li><li>Fluency in oral and written Arabic and French is required.</li><li>Knowledge of English is an asset.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p>1. Technical enablement & expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change & adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT & AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement & expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? </p><br><p>As an AI Community Enabler – Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI’s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. </p><br><p>You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale – and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You’ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. </p><br><p>This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization. </p><br><p><strong>1. Technical enablement & expertise</strong></p><br><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><br><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><br><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li></ul><p>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><br><br><br>Qualifications and Experience<p><strong>Must-have :</strong></p><br><p>· Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</p><br><p>· Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</p><br><p>· Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</p><br><p>· Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor,…), APIs and relational/non-relational databases is a plus.</p><br><p>· Experience working with business users and translating their needs into technical solutions.</p><br><p>· Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</p><br><p>· Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</p><br><p>· Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</p><br><p>· Motivation for change management, digital adoption, internal communications, or community building.</p><br><p>· Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</p><br><p><strong>Nice-to-have :</strong></p><br><p>· Experience with workflow and data automation tools (e.g. KNIME).</p><br><p>· Experience in scaling solutions and driving automation/AI programs at scale.</p><br><p>· Experience with design thinking, user journey mapping, or internal communication strategy.</p><br><p>· Knowledge about governance topics (responsible AI, data ethics, GDPR).</p><br><p>· Certifications in Microsoft Power Platform or AI/Automation tools.</p><br><br><br>Benefits<p>· You’ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier.</p><br><p>· You’ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success.</p><br><p>· You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats.</p><br><p>· You’ll have the freedom to explore new tools and propose our citizen development tech stack.</p><br><p>· Your work can directly impact thousands of employees worldwide.</p><br><p>· Environment that values initiative, experimentation, and scalability.</p><br><p>· You’ll have room to grow, shape your role, and bring your own ideas to life.</p><br><p>· Opportunities for acquiring new, role-related certifications. · Hybrid/remote flexibility with occasional global travel.</p><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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Result of Service<br>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.<br> Work Location<br>Tunis, Tunisia<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.<br> Qualifications/special skills<br>An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable.<br> Languages<br>Fluency in oral and written Arabic and French is required. Knowledge of English is an asset.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>1. Technical enablement & expertise</p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p>2. Community building, change & adoption</p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p>3. Collaboration between business, IT & AI</p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
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<span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization.<br> You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal).<br> Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication.<br> You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously.<br> Key Responsibilities Data & Insights: Build and maintain dashboards (e.<br>g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions.<br> Define key product health metrics (adoption, retention, support load) and drive consistent reporting.<br> Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration.<br> Drive alignment with Support, Compliance, Legal, Finance Launch Readiness & Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales.<br> Build and run launch checklists, retrospectives, and release health reviews.<br> Manage change communication and ensure downstream teams have what they need to deliver.<br> Process Design & Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews).<br> Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Senior Global Operations Manager which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.<br> Strong data skills (SQL or equivalent proficiency).<br> Excellent communication skills; proven ability to work cross-functionally and influence without authority.<br> Strong system-thinking mindset —you thrive on solving organizational friction through process and tools.<br> Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end.<br> What You'll Need Prior experience supporting a global or multi-country product launch environment .<br> Experience aligning operations across Product, Customer Success, and Finance .<br> Proficiency in English is a must.<br> Communication skills: Strong project management and stakeholder coordination abilities.<br> You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority.<br> Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key.<br> Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems.<br> Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action .<br> Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes.<br> Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision.<br></span> </div>