Computer Teacher Jobs in Tunisia
183 Jobs Found
<p> <strong>Senior Director, Government & Multilateral Affairs </strong> </p>
<p> <strong>Position Summary</strong> </p>
<p>The Senior Director, Government and Multilateral Affairs, will lead Teach For All's global strategy to strengthen government and multilateral engagement in support of more conducive policy frameworks in which our partners operate to be able to diversify and strengthen the teaching workforce and, ultimately, accelerate their mission and impact. </p>
<p>Working across regions, the role will build a global coalition of diverse stakeholders to advance policy frameworks that strengthen the teacher workforce and its sustainability. Through strategic partnerships, thought leadership, and cross-sector convening, the Senior Director will lead Teach For All s contribution and convening power as a trusted actor in global and regional conversations on the future of the teaching profession.</p>
<p>At the same time, the role will translate these global partnerships and policy opportunities into practical value for Teach For All network partners. Working closely with regional teams, the Senior Director will advise and support partners to engage governments, access public and multilateral funding, strengthen enabling policy environments, and expand opportunities to place fellows and influence education systems in their local contexts.</p>
<p>This position is part of the Government and Global Partnerships team, a global team working to strengthen government, multilateral, and global partnerships in alignment with Teach For All's mission and will collaborate closely with regional support teams and global learning teams to ensure coordinated, high-impact support for network partners.</p>
<p> <strong>Key Responsibilities</strong> </p>
<p> <strong>Global Teacher Workforce Strategy & Coalition Building</strong> </p>
<p>Lead Teach For All's global strategy on teacher workforce development by building a coalition of governments, multilateral organizations, philanthropy, researchers, and civil society to advance policy frameworks and collective action that strengthen the teaching profession.</p>
<p> <strong>Strategic Advisory to Network Partners</strong> </p>
<p>Support network partners in translating global policy momentum into national impact by developing government engagement strategies, unlocking public and multilateral funding, strengthening enabling policy environments, and expanding opportunities for fellow placement and long-term organizational sustainability.</p>
<p> <strong>Network Learning & Thought Leadership</strong> </p>
<p>Generate and disseminate learning, practical tools, and evidence that strengthen partners' public sector engagement while positioning Teach For All as a global thought leader on teacher workforce development and systems change.</p>
<p> <strong>Qualifications</strong> </p>
<ul>
<li>At least 12 years of experience with or in government relations, development, public administration, or a related field.</li>
<li>Proven success working with or in public institutions, multilateral organizations, or other donors</li>
<li>Required experience supporting or leading with grassroots and locally led organizations in developing public sector engagement strategies in ASEAN </li>
<li>Exceptional relationship-building, facilitation and coaching across cultures</li>
<li> Strong understanding of policymaking, development financing, and government systems, especially in the education sector and in developing countries</li>
<li>Strategic thinker with the ability to navigate complex political and operational environments</li>
<li>Comfort working in a global, networked, and fast-paced environment</li>
<li>English fluency required; additional language(s) strongly preferred</li>
</ul>
<p> <strong>What Teach For All Offers:</strong> </p>
<ul>
<li> Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization s progress </li>
<li>Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond </li>
<li>Comprehensive benefits package designed for your well-being and work-life needs </li>
<li>Generous time off and flexible work arrangements</li>
</ul>
<ul>
<li>And much more! </li>
</ul>
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<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for computer numerical control (CNC) machining operations</p><p>Responsible for basic programming of CNC operations</p><p>Conventional machining</p><p>Experience with computer-aided design (CAD) and computer-aided manufacturing/manipulation (CAM) (SurfCAM) is a major asset</p><p>Experience in repair and overhaul or tool shop is a major asset</p><p>Must follow manufacturer instructions to repair aircraft engine components involving dimensional constraints using conventional or CNC machines</p><p>Perform routine machine maintenance</p><p>Transport parts, components, or modules from one workstation or center to another, as needed</p><p>Work on call to clean, inspect, and repair parts, as needed</p><p>Work temporarily in another category, as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>EXPERIENCE REQUIRED 4+ IN AERO</li><li>Professional studies diploma CEP, DEPC or professional specialization certificate (ASP) in machining or equivalent</li><li>Ability to read and understand instructions in English</li><li>Responsibility for quality and results</li><li>Demonstration of autonomy and resourcefulness</li><li>Disposition for a strong sense of innovation.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Canny Vision builds AI-powered platforms across smart transportation, retail intelligence, and scalable video analytics. Our solutions combine edge AI, natural-language search, and computer vision to deliver actionable insights from real-time video data.</p><p> </p><p>What You’ll Do</p><ul><li>Own the product roadmap and feature prioritization across all Canny Vision products</li><li>Translate business goals and user feedback into actionable, technically feasible requirements</li><li>Coordinate between founders, engineering teams (AI, CV, fullstack), and early customers</li><li>Manage the product lifecycle: from discovery and specs to delivery and iteration</li><li>Define KPIs and success metrics; track and communicate progress</li><li>Collaborate with engineering and design to improve product usability and user experience</li><li>Help scope deployments and support edge-cloud integration efforts</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Who You Are</p><ul><li>You have 3+ years experience in a technical product management role, ideally in an early-stage AI, SaaS, or computer vision company</li><li>You understand the fundamentals of AI/ML, computer vision, and edge/cloud tradeoffs</li><li>You have working technical knowledge of Jakarta EE and backend service architecture</li><li>Solid experience with C++ programming is required</li><li>You can communicate effectively with both technical teams and non-technical stakeholders</li><li>You’re organized, proactive, and hands-on: able to work independently and with speed</li><li>(Bonus) Experience with smart city, mobility, or retail tech deployments</li><li>(Bonus) Background in software engineering or data science</li></ul><p> </p><p> </p><p>Why Join Us?</p><ul><li>Work on cutting-edge AI and software products in real-world environments</li><li>Contribute to cross-sector platforms with global potential</li><li>Collaborate with a sharp, motivated, mission-driven team</li><li>Flexible remote work with Toronto-based pilots and product rollouts</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>All Day Dining Manager</p><p><br></p><p>Plan, organize, control and direct the work of employees in the Hotel s All-Day Dining Restaurant while ensuring guest satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><p>Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.</p><p>Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>
<p>CONTEXTE In the context of strengthening its teams and its development in Tunisia, NeoXam is looking for an experienced Technical Quality Engineer in the QA profession, ideally with a software editor or a final client.</p><p>MISSIONS</p><ul><li>Carry out the writing of the test plan</li><li>Participate in the estimations of the complexity of developments on the product</li><li>Provide your technical expertise to analyze incidents raised by customers</li><li>Carry out manual tests of the software package in accordance with the test plan (this task may require analysis of product logs, etc.)</li><li>Assist other internal teams on the technical aspects of the product</li><li>Enrich a knowledge base</li><li>Automate test plans</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>BAC +5, engineering school or equivalent, in computer science, ideally with a double specialization in IT</li><li>3 years of minimum experience in a similar position</li><li>Good computer knowledge in SGBD (Oracle / Sybase / SQL Server) and operating systems (Unix and Windows)</li><li>Mastery of SQL, UNIX, a programming or scripting language (school level), as well as XML</li><li>Knowledge of continuous integration tools</li><li>An interest in the banking, finance or insurance sector, as well as in the main financial instruments, is a plus</li><li>Finally, tenacity, rigor, dynamism, flexibility, team spirit and listening skills will allow you to be quickly effective and to evolve within our structure</li></ul><p>NICE TO HAVE</p><ul><li>Knowledge in financial markets</li><li>Knowledge of the C# language</li><li>Knowledge of the UFT tool</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the hierarchical responsibility of the UAP Maintenance Manager, the selected person will assume the following essential missions:</p><p>Implement preventive and corrective maintenance protocols on all assigned equipment to ensure optimal operational performance and system reliability.</p><p>Perform complete inspections and diagnostics of equipment to identify potential failures and implement corrective measures in a timely manner.</p><p>Keep the CMMS up to date regarding maintenance interventions, in accordance with established procedures and applicable standards.</p><p>Perform troubleshooting and technical analysis to resolve equipment malfunctions and minimize operational downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Recent graduate with a Higher Technician diploma in Electronics or Industrial Maintenance (Bac+3).</li><li>Eligible for the CIVP contract.</li><li>Basic knowledge of electronics and computer systems.</li><li>Rigor, reactivity, and team spirit.</li></ul><p></p></section>
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<span>Job Title
<br>Pre-Sales Consultant<br><br>Job Scope
<br></span><p>The Pre-Sales Consultant is accountable for advising and coordinating with the sales team on all technical issues related but not limited to presales implementations and solution design. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.</p><br><br><br>Main Duties and Responsibilities
<br><ul>
<li>Build a detailed design, solution architecture and proposal for a new system</li>
<li>Review existing processes and document them accordingly</li>
<li>Review and evaluate a software product according to specified procedures and ensure users' needs are determined and met</li>
<li>Understand the goal of assigned projects, define ""design criteria"" and devise best solutions for clients</li>
<li>Ensure solutions stated in the statement of work are best practice and in line with client requirements</li>
<li>Manage the sales bid process by responding to RFI’s and RFP’s</li>
<li>Create individual bid packages/technical proposals for needed hardware/service resources</li>
<li>Work closely with the sales team to ensure successful closure of the sales process</li>
<li>Review recommendations sent by vendors against requests for quote (RFQs), select the best vendor(s) and incorporate any recommended change meeting client needs</li>
<li>Schedule and allocate all service resources required to implement solutions as designed</li>
<li>Coordinate detailed engineering plans from each supplier, define project schedule and integrate into a complete cohesive system</li>
<li>Liaise with the sales team to provide feedback from clients on product requirements</li>
<li>Stay abreast of market trends, products and competitor landscapes.</li>
</ul><br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Computer Engineering, Computer Science or any other related field.</p><br>
<br><br>Experience
<br><p>At least 3-5 years of experience.</p><br>
<p>Strong exposure to HPE solutions.</p><br>
<p>Strong pre-sales skills, including customer presentations, demonstrations, and solution positioning.</p><br> <p>#LI-DNI</p><br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br>Job Title<br>Pre-Sales Consultant<br>Job Scope</b><br>The Pre-Sales Consultant is accountable for advising and coordinating with the sales team on all technical issues related but not limited to presales implementations and solution design. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.<br><b>Main Duties and Responsibilities<br></b>• Build a detailed design, solution architecture and proposal for a new system<br>• Review existing processes and document them accordingly<br>• Review and evaluate a software product according to specified procedures and ensure users' needs are determined and met<br>• Understand the goal of assigned projects, define ""design criteria"" and devise best solutions for clients<br>• Ensure solutions stated in the statement of work are best practice and in line with client requirements<br>• Manage the sales bid process by responding to RFI s and RFP s<br>• Create individual bid packages/technical proposals for needed hardware/service resources<br>• Work closely with the sales team to ensure successful closure of the sales process<br>• Review recommendations sent by vendors against requests for quote (RFQs), select the best vendor(s) and incorporate any recommended change meeting client needs<br>• Schedule and allocate all service resources required to implement solutions as designed<br>• Coordinate detailed engineering plans from each supplier, define project schedule and integrate into a complete cohesive system<br>• Liaise with the sales team to provide feedback from clients on product requirements<br>• Stay abreast of market trends, products and competitor landscapes.<br><b>Position Requirements<br>Education</b><br>Bachelor s degree in Computer Engineering, Computer Science or any other related field.<br><b>Experience<br></b>At least 3-5 years of experience.<br>Strong exposure to HPE solutions.<br>Strong pre-sales skills, including customer presentations, demonstrations, and solution positioning.<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Contributes to the definition for scope of handover to operations</p><p>Participates in the definition and ensures consistent execution of operational procedures</p><p>Executes 1st level service desk for IT service portfolio</p><p>Executes 2nd and assists 3rd level support for all relevant IT solutions</p><p>Picks up and prioritize Service Requests & Incidents</p><p>Administrates, monitors, and operates existing IT systems</p><p>Creates, approves, manages, and maintains IT continuity plans</p><p>Administrates and manages user identity and access to IT systems</p><p>Ensures security protection and technical realizations for IT systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>Minimum 1 year of experience in IT Operations, Service Management, or a similar role.</li><li>Basic knowledge of IT infrastructure, systems, and service management processes.</li><li>Experience with reporting tools and data analysis is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work in a dynamic and international environment.</li><li>Proficiency in MS Office applications.</li><li>Fluent English (B2 level or higher).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Site IT Manager, the successful candidate will be responsible for: Defining hardware and software upgrade needs in line with future company requirements; managing and maintaining the IT infrastructure (technical and administrative); configuring workstations (hardware and software); managing user accounts; managing email; participating in the security of information system components, including data backup; maintaining the network in operational condition; troubleshooting, preventing, and repairing network components; presenting the environment and facilitating user adoption; resolving IT-related issues related to workstation use; and providing technical support to users in case of technical difficulties, breakdowns, or misuse of any IT equipment. Ensure the availability and proper functioning of the company's telecom resources (voice, data and images) and guarantee continuity of service.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree in computer science (Bac+ 3), with five years or more of experience, specializing in the field of networks and telecommunications.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests & Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>Minimum 1 year of experience in IT Operations, Service Management, or a similar role.</li><li>Basic knowledge of IT infrastructure, systems, and service management processes.</li><li>Experience with reporting tools and data analysis is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work in a dynamic and international environment.</li><li>Proficiency in MS Office applications.</li><li>Fluent English (B2 level or higher).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.</p><p>What you will do</p><ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</li><li>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li><li>Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What you bring</h2><p>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><p>Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage. Previous experience in Room Services is mandatory.</p><p>Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Write and revise instruction guides for the assembly or manufacturing of aeronautical components. Interpret, verify, and approve engineering plans and documents. Develop assembly and manufacturing strategies, as well as the necessary tools, taking into account geometric tolerances. Collaborate closely with the Engineering, Logistics, Quality, and Production teams to harmonize changes and resolve production issues. Participate in process optimization and technology monitoring. Update Methods documentation, analyze needs via SAP, and propose areas for improvement. Ensure the ergonomics, safety, and efficiency of work methods.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile</h2><p><font dir="auto" ><font dir="auto" >College or university degree in mechanical engineering, avionics, electrical engineering, industrial engineering, electromechanical engineering, aerospace manufacturing, or a related field. At least four years of experience in the aerospace industry. Ability to read technical drawings and visualize in 3D. Proficiency in computer tools (MS Office, Catia, AutoCAD, Enovia, SAP). Team spirit, perseverance, sound judgment, and analytical skills. Bilingualism (French/English) (intermediate level required). Experience in an industrial or aerospace environment is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Security & Compliance Engineer to support our business. He/She will be responsible for identifying threats and vulnerabilities in systems and software, and ensuring the availability, integrity, and confidentiality of the information system and data.</p><p><b>Your missions:</b></p><ul><li>Plan, implement, manage, monitor, and improve security measures to protect the organization's data, systems, and networks.</li><li>Resolve information security issues.</li><li>Respond to any security breaches of systems and/or networks.</li><li>Ensure that the organization's data and infrastructure are protected by activating appropriate security controls.</li><li>Test and identify vulnerabilities in networks and systems.</li><li>Perform daily administrative tasks, ensure reporting and communication with the relevant departments of the organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your profile:</p><ul><li>Degree in computer science, information technology, systems engineering, or equivalent qualification.</li><li>Minimum 3 years of experience in incident detection, intrusion detection, incident response, prevention systems, mobile device management, database security, architecture schemes.</li><li>Experience with Office 365 security.</li><li>Operational mastery of SIEM, PAM, EDR/NDR, IAM.</li><li>High attention to detail, analytical mind, and excellent problem-solving skills.</li><li>Good knowledge of cybersecurity trends and hacking techniques.</li></ul><p></p></section>
<p><span style="font-size: 11px;">Higher technician level or equivalent - Having a first experience of at least 2 years in management and leadership of production teams as a team leader - Having basic computer skills (Word, Excel, ERP) - Having practiced analysis and problem-solving tools - Organised, rigorous, serious - Having the ability to manage conflicts - Having the ability to manage and communicate - Having the ability to manage stress - Having a good level of cross-functional communication - Able to work in 3x8 shifts.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" ><font dir="auto" >Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" ><font dir="auto" >You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" ><font dir="auto" >You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" ><font dir="auto" >You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of the fundamental trades of service desk and/or proximity.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></li><li><font dir="auto" ><font dir="auto" >Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></li><li><font dir="auto" ><font dir="auto" >Supervision of a team 24/7</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Activities</b></span></div><div><span ><b>EXTERNAL RECRUITMENT</b></span></div><div><span ><b>Production Team Leaders</b></span></div><div><span ><br></span></div><div><span ><b><br></b></span></div><div><span ><b>Profile :</b></span></div><div><span >- Advanced technician level or equivalent</span></div><div><span ><br></span></div><div><span >- Having at least 2 years of experience in managing and leading production teams as a team leader</span></div><div><span ><br></span></div><div><span >- Possessing basic computer skills (Word, Excel, ERP, etc.)</span></div><div><span ><br></span></div><div><span >- Having practiced problem-solving and analysis tools</span></div><div><span ><br></span></div><div><span >Organized, rigorous, serious</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage conflicts</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage and communicate</span></div><div><span ><br></span></div><div><span >- Having the ability to manage stress</span></div><div><span ><br></span></div><div><span >- Possessing a good level of cross-functional communication</span></div><div><span ><br></span></div><div><span >- Able to work in 3x8 shifts.</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Missions :</b></span></div><div><br></div><div><span >Reporting to the workshop manager, you will be responsible for:</span></div><div><span >To identify and prevent any situation that poses a safety and/or environmental risk</span></div><div><span >Ensure compliance with HSE-related rules and instructions in the workshop</span></div><div><span >Execute the production schedule while optimizing human and material resources.</span></div><div><span >Identify situations that impact the execution of the production schedule and the causes of delays in manufacturing orders.</span></div><div><span >Fulfill requests for materials/components to be supplied to the workshop</span></div><div><span >Initiate requests for intervention in case of machine breakdowns</span></div><div><span >Leading the gemba walks with the group leaders</span></div><div><span >Ensure compliance with the various production and quality instructions</span></div><div><span >Ensure compliance with the information in the various production records</span></div><div><span >Ensure compliance with the standards of tidiness and cleanliness within the workshop</span></div><div><span >Participate in the integration and training of production staff</span></div><div><span >Ensure compliance with the versatility matrix in the allocation of operations</span></div><div><span >Ensure the reliability of workshop stocks</span></div><div><span >Manage and lead production teams, and promote company culture and HSE culture within your team.</span></div><div><span >Being responsible for evaluating team members and conducting their EIAs</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of superior technician or equivalent</li><li>Having a first experience of at least 2 years in management and management of production teams as a team leader</li><li>Having basic computer knowledge (Word, Excel, ERP)</li><li>Having practiced problem analysis and resolution tools</li><li>Organized, rigorous, serious</li><li>Having the ability to manage conflicts</li><li>Having the ability to manage and communicate</li><li>Having the ability to manage stress</li><li>Having a good level of transversal communication</li><li>Able to work in 3*8.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Right now, we’re expanding our talent bench — a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open.<br> If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.<br> What you will do: Deliver outstanding customer support via calls, chats and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists, What you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits: Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>