Data Entry Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div>As part of the development of our activity and the strengthening of our partner network, we are looking for an Account Manager-Market. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.</div> <div> </div> <div> <strong> <u>Main Mission</u> </strong> </div> <div>Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.</div> <div> </div> <div> <u> <strong>Responsibilities:</strong> </u> </div> <div>- Develop and maintain strong, long-lasting relationships with portfolio partners.</div> <div>- Monitor and analyze partner performance.</div> <div>- Design and implement action plans to improve overall performance.</div> <div>- Ensure proper execution of commercial activations and promotions negotiated with partners.</div> <div>- Support and train partners.</div> <div>- Handle partner complaints and resolve disputes in coordination with internal teams.</div> <div>- Identify and develop upsell and cross-sell opportunities with existing partners.</div> <div>- Produce regular performance reports.</div> </div> <div> <div> Requirements <div> <div> <div>- Minimum of 3 years of experience in account management, Retail, sales, or a similar role.</div> <div>- Bachelor s degree (or equivalent) in business, marketing, management, or a related field.</div> <div>- Excellent interpersonal and analytical skills.</div> <div>- Ability to work with cross-functional teams.</div> <div>- Strong results-driven and performance-oriented mindset.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for shift on shift level</p><br><br><br>Qualifications and Experience<p>Education Level : University degree</p><br><p>Experience&nbsp;: Min 3 years in Production Management or related position</p><br><p>Languages : Frensh and English</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> - Reviews and verifies supplier industrialization plan for new purchased parts based on the LEONI and contractual requirements<br> </p> <p> - Plans audits based on supplier evaluation, project planning, risks and existing requests considering sustainability requirements.<br> </p> <p> - Realizes potential audits, supplier technical visits and supplier VDA 6.3 Audit.<br> </p> <p> - Verifies supplier release documents and prepares final release decision<br> </p> <p> - Prepares data and negotiates claims in collaboration with SQA (Country Plant)<br> </p> <p> - Negotiates quality contracts and agreements (QAT/QAA (Quality Assurance Terms/Agreements) und QTA's (Quality Target Agreement))<br> </p> <p> - Regularly monitors the supplier performances, follows up action plans and is responsible to develop supplier quality performance .<br> </p> <p> - Audits the supplier on the basis of the audit plan and, if necessary, on the basis of current issues.<br> </p> <p> - Checks the appropriateness of the audit action plan (root cause analysis, measures) and the effectiveness of the corrective actions, taking into account the sustainability requirements<br> </p> <p> - Monitors and realizes activities from supplier enabling and development programs<br> </p> <p> - Conducts risk analyses of suppliers and realizes capacity verifications (R&amp;R - Run and Rate)<br> </p> <p> - Coordinates problem solving in cooperation with the supplier for escalated supplier quality and sustainability topics (e.g. manages supplier workshops)<br> </p> <p> - Supports Purchasing in alignment &amp; negotiation with the suppliers<br> </p> <p> - Plans and conducts internal and external training courses<br> </p> <p> - Is responsible for and reports on the key quality indicators (KPIs) of the suppliers in his own area of responsibility/p&gt; </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>University Degree in a technical fiel</li> <li>5 years of experience in the field of quality management or supplier management is necessary</li> <li>Metallurgy knowledge would be an advantage </li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Tunisia (TN)&nbsp;<br> <b>City</b>:&nbsp;Bizerte<br> <b>Worksite / Location</b>:&nbsp;Bizerte&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Program Management&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Program/Project Management(PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Project Specialist L2 in our plant in [[location]].&nbsp;</p><br> <p>Lead and coordinate project activities between different departments (Production, Quality, Engineering, Logistics,and Purchasing).</p><br> <p>Ensure project milestones and deadlines are met.</p><br> <p>Monitor project cost, timing, and performance indicators.</p><br> <p>Follow up customer requirements and ensure compliance with technical specifications.</p><br> <p>Manage risks and implement corrective actions when needed.</p><br> <p>Organize project meetings and provide regular status updates to management.</p><br> <p>Support new product launches and industrialization activities.</p><br> <p>Ensure compliance with automotive standards and customer expectations.</p><br><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for shift on shift level</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;University degree</li><li><strong>Experience:</strong>&nbsp;A minimum of 3 years’ experience, ideally with&nbsp;leadership background</li><li><strong><em>Language :</em></strong>&nbsp;French &amp; English&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;: Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for shift on shift level</p><br><br><br>Qualifications and Experience<p>Education Level : University degree</p><br><p>Experience&nbsp;: Min 3 years in Production Management or related position</p><br><p>Languages : Frensh and English</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology&nbsp;company&nbsp;headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>Leads Supplier Quality Assurance org unit</p><br><p>- Manages and supervises the Supplier Quality Assurance org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><br><br><br>Qualifications and Experience<p>Education Level: University Degree in Scientific field<br></p><br><p>Experience: Min 5 years in Quality Mangement<br></p><br><p>Language: Fluent English<br></p><br><p>Communication<br></p><br><p>Social &amp; intercultural sensitivity<br></p><br><p>Change management<br></p><br><p>Target &amp; result orientation<br></p><br><p>Motivation &amp; resilience<br></p><br><p>Self-organization<br></p><br><p>Conflict management<br></p><br><p>Teamwork&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Segment org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Segment on plant level</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience&nbsp;: Min 5 years in production management related position</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Tunisia (TN)&nbsp;<br> <b>City</b>:&nbsp;Bizerte<br> <b>Worksite / Location</b>:&nbsp;Bizerte&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;CFO_IT&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;ML</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;IT PROJECT MANAGER in our plant in [[location]].&nbsp;</p><br> <ul> <li>Plan and manage IT projects supporting automotive manufacturing and business processes.</li> <li>Coordinate cross-functional teams (production, engineering, quality, IT).</li> <li>Ensure project delivery within time, cost, and quality targets.</li> <li>Support digitalization of production systems</li> <li>Monitor project progress and manage risks or technical issues.</li> <li>Ensure smooth communication between stakeholders and plant departments.</li> <li>Prepare project reports, KPIs, and follow-up dashboards.</li> <li>Ensure compliance with automotive standards and internal procedures.</li> <li>Contribute to continuous improvement and optimization of IT systems in production.</li> </ul><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>-Drives delivery of Time &amp; Attendance -T&amp;A- services as defined in department or team scope and yearly operational department or team plans<br></p><br><p>- Implements and drives Global HR standard processes, guideline and standards and customize them to tax, legal and statutory requirements in country in alignment with Global HR Governance to ensure standardization in the country<br></p><br><p>- Corrects time management errors where time managers cannot<br></p><br><p>- Controls time manager and controls time for plants<br></p><br><p>- Carries out special absence maintenance and medical certificates<br></p><br><p>- Acts interface to PY teams<br></p><br><p>- Acts as interface to plants for all time relevant topics<br></p><br><p>- Prepares specific reportings</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education:</strong>&nbsp;University Degree</li><li><strong>Branch Of Study:</strong>&nbsp;Technical / Scientific&nbsp;</li><li><strong>Experience:</strong>&nbsp;1 year in the automotive industry is appreciated and&nbsp;Good Knowledge of IT</li><li>Language: French &amp; English</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence:</strong>&nbsp;Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for shift on shift level</p><br><br><br>Qualifications and Experience<p>Education Level : University degree</p><br><p>Experience&nbsp;: Min 3 years in Production Management or related position</p><br><p>Languages : Frensh and English</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the shift org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for shift on shift level</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;University degree</li><li><strong>Experience:</strong>&nbsp;A minimum of 3 years’ experience, ideally with&nbsp;leadership background</li><li><strong><em>Language :</em></strong>&nbsp;French &amp; English&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;: Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Assists in developing country and internal laboratory work instructions<br></p><br><p>- Registers new equipment<br></p><br><p>- Monitors calibration frequencies<br></p><br><p>- Periodically checks the equipment condition<br></p><br><p>- Executes calibration internally and coordinates with external service providers<br></p><br><p>- Executes maintenance needs for the lab equipment internally or by using external service provider or equipment supplier<br></p><br><p>- Supports Laboratory related reporting<br></p><br><p>- Ensures compliance to lab KPIs<br></p><br><p>- Verifies calibration documents provided by external company and check them for approval and requalification<br></p><br><p>- Performs laboratory tests<br></p><br><p>- Evaluates results according to customer specifications and LEONI standards<br></p><br><p>- Informs superiors and relevant teams (quality and production) in case of negative results<br></p><br><p>- Evaluates requalification tests of production equipment<br></p><br><p>- Optimizes all the calibration activities to lowest possible costs<br></p><br><p>- Identifies possible affected material in case of defect Measuring or Test-Equipment</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education :&nbsp;</strong>University degree</li><li><strong>Branch Of Study:</strong>&nbsp;all branchs&nbsp;</li><li><strong>Experience:&nbsp;</strong>3 year of experience Quality&nbsp;</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Implements HSEE Site strategy<br></p><br><p>- Prepares internal instructions for release<br></p><br><p>- Consolidates and monitors site HSEE KPIs<br></p><br><p>- Prepares and supports reports, e.g. HSEE site status report, and countermeasures<br></p><br><p>- Organizes waste management and recycling<br></p><br><p>- Checks work safety and environmental legal requirements and permits compliance<br></p><br><p>- Conducts environmental and safety related trainings<br></p><br><p>- Creates environmental emergency plan<br></p><br><p>- Plans and conducts internal audits related to the environmental and occupational safety system<br></p><br><p>- Reports and investigates environmental and work-related incidents<br></p><br><p>- Plans and conducts safety inspections, ergonomic and risk assessments activities, areas and equipment releases, protective equipment controls, safety drills and health campaigns<br></p><br><p>- Is authorized to stop production to mitigate risk of unsafe processes</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;Bac+5&nbsp;in a technical or scientific discipline</li><li><strong>Experience : </strong>3 years of experience in HSE or equivalent&nbsp;</li><li><strong><em>Language :</em></strong>&nbsp;French &amp; English&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result-orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><em><strong>Professional competences:</strong></em>&nbsp;Worker Health and Safety/ Hazardous Materials / Evacuation Planning/ Environmental Monitoring/ Health Risk Assessment/ Accident Reduction Programs/ Safety Awareness/ Compliance/ Waste Management/ Accident Reduction Programs</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p>1. Technical enablement &amp; expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change &amp; adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT &amp; AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Qui sommes-nous ?</b></p><br><p>Depuis plus de 140 ans, Prysmian Group est à la tête de l'industrie des câbles et systèmes de haute technologie pour l'énergie et les télécommunications.</p><br><p>Notre présence dans 50 pays et nos 29 000 collaborateurs font de nous le moteur de la transition énergétique et de la numérisation mondiale.</p><br><b>Nous recherchons pour notre site de Menzel un(e) Responsable QHSE (F/H), avec pour missions principales</b> :<br><p><b>Le management du système QHSE</b></p><br><ul><li><p>Déployer, maintenir et améliorer en continu le système de management QHSE intégré, en ligne avec les standards groupe et les exigences ISO (ISO 9001, ISO 14001, ISO 45001).</p><br></li><li><p>Garantir l’alignement avec le système de management de la qualité Prysmian et les politiques corporate.</p><br></li></ul><p><b>Optimiser la performance qualité (focus connectivité)</b></p><br><ul><li><p>Assurer une qualité constante des produits de connectivité (câbles préconnectorisés, assemblages, composants optiques).</p><br></li><li><p>Piloter les analyses de causes racines et les actions correctives liées aux défauts internes, réclamations clients et problèmes fournisseurs.</p><br></li><li><p>Mettre en place des plans de contrôle, la validation des procédés et des standards robustes d’inspection et de test.</p><br></li></ul><p><b>Optimiser la performance HSE :</b></p><br><ul><li><p>Assurer la conformité totale avec les exigences HSE internes et réglementaires et promouvoir une culture sécurité « Zero &amp; Beyond ».</p><br></li><li><p>Identifier les risques, réaliser des évaluations et garantir la mise en place des actions de mitigation.</p><br></li><li><p>Piloter l’impact environnemental (déchets, produits chimiques, performance énergétique).</p><br></li></ul><p><b>Assurer les audits &amp; autres suivis de la performance :</b></p><br><ul><li><p>Planifier et réaliser les audits internes et garantir la préparation aux audits externes (clients, organismes certificateurs, autorités).</p><br></li><li><p>Suivre et reporter les indicateurs QHSE (réclamations, coûts de non-qualité, incidents, audits, conformité) auprès du management du site et de la région.</p><br></li></ul><p><b>Assurer la gestion des incidents &amp; l'amélioration continue :</b></p><br><ul><li><p>Piloter les enquêtes liées aux non-conformités qualité, incidents sécurité et quasi-accidents, avec mise en place d’actions correctives et préventives robustes.</p><br></li><li><p>Conduire des initiatives d’amélioration continue pour réduire les défauts, les réclamations et les risques sécurité.</p><br></li></ul><p><b>Assurer l'interface parties prenantes &amp; fournisseurs :</b></p><br><ul><li><p>Être le point de contact principal QHSE pour les clients, fournisseurs, organismes certificateurs et autorités réglementaires.</p><br></li><li><p>Assurer la qualité fournisseurs et leur conformité QHSE via audits et suivi de performance.</p><br></li></ul><p><b>Culture &amp; développement des compétences :</b></p><br><ul><li><p>Promouvoir la culture QHSE auprès de toutes les fonctions du site (communication, formation, leadership).</p><br></li><li><p>Accompagner les équipes opérationnelles dans l’intégration de la qualité et de la sécurité au quotidien.</p><br></li></ul><p><b>Votre profil :</b></p><br><ul><li><p>3 à 5 ans d’expérience en tant que Responsable Qualité / QHSE</p><br></li><li><p>Niveau d’anglais B2/C1</p><br></li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&amp;I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2W3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Accountable for customer facing activities/customer experience, acting as SPOC for customer, adopting customer centric mindset</li> <li>Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound)</li> <li>Contribute to the understanding of customer segments, needs and expectations by providing feedback on customer interactions</li> <li>Build customer relationship by supporting enquiries; Collect feedback &amp; identify opportunities to drive CSAT, including regular visits</li> <li>Enter relevant data in the CRM system to create call plan &amp; ensure quality data for business development activities, schedule follow-ups</li> <li>Provide quality service to customers while identifying opportunities to secure new business or support retention via customer interaction</li> <li>Collaborate closely with internal partners (CSX, CoE, GBS+, SC), judging and aligning priorities to meet customer needs vs. SC capabilities</li> <li>Support the implementation of organizational changes, processes, projects, pilots and regional best practices</li> <li>Contribute to reviewing operations in own area of work &amp; generate ideas to assist in identifying continuous improvement for operation efficiencies &amp; CX</li> <li>Prioritize own workflow, ensure work is completed with productivity, quality &amp; timeliness; use KPI's and reports to monitor own performance</li> <li>Utilize customer service systems and tools (SAP &amp; Service Cloud), driving efficiencies and providing feedback to contribute to improvement</li> <li>Plan own activities on daily/weekly/monthly basis to ensure business continuity, enhance efficiencies &amp; improve customer satisfaction</li> </ul> <br><br> What makes you a good fit <ul> <li>Passionate about value creation and creative problem solving to resolve complex challenges.</li> <li>Demonstrate a growth mindset that incorporates end-to-end supply chain / cross functional perspective beyond What you'll do.</li> <li>Must be a self-starter who demonstrates curiosity and entrepreneurial spirit to make decisions on behalf of the business.</li> <li>Communicate effectively through written and verbal communication to influence others and demonstrate strong leadership skills.&nbsp;</li> <li>Proficiency in the Microsoft Office, particularly Excel.</li> <li>Experience in customer systems (i.e. Retail Link, NOVA, Scintilla), PowerBI, and SAP a plus.</li> <li>College/University degree in Business, Supply Chain Management, Logistics, or related discipline, OR 5+ years relevant experience.</li> </ul> Some benefits of joining Henkel <ul> <li>Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1&nbsp;</li> <li>Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible &amp; hybrid work policies (depending on role), and vacation buy / sell program&nbsp;</li> <li>Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement&nbsp;</li> <li>Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption &amp; surrogacy reimbursement, discounted child and elderly care, and scholarships&nbsp;</li> <li>Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement</li> </ul> <p>The salary range for this role is $75,000.00 and $95,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable.&nbsp; The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.<br> &nbsp;<br> Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.<br> &nbsp;<br> At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver multilingual support in French and English; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends; Manage high volumes of requests during peak travel seasons, holidays, and major events.<br> What you need to succeed in this role: Strong French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: The position follows Europe/London (GMT+1) schedule and includes evening, overnight, and weekend shifts: Saturdays from 07:00 to 16:00, Sundays from 06:00 to 15:00, Mondays from 23:00 to 08:00, and Wednesdays to Thursdays from 01:00 to 10:00; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 2KN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver multilingual support in French and English; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends; Manage high volumes of requests during peak travel seasons, holidays, and major events.<br> What you need to succeed in this role: Strong French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: The position follows Europe/London (GMT+1) schedule and includes evening, overnight, and weekend shifts: Saturdays from 07:00 to 16:00, Sundays from 06:00 to 15:00, Mondays from 23:00 to 08:00, and Wednesdays to Thursdays from 01:00 to 10:00; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 2KN</span> </div>