Office boy Jobs in Tunisia
311 Jobs Found
<p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Finance</li><li>Fluent English & French</li><li>Budgeting</li><li>Business Analysis</li><li>Financial Planning</li><li>Financial Reporting</li><li>Cost Planning</li><li>Cost Estimating</li><li>Cost Modeling</li><li>Cost Management</li><li>Cost Analysis</li><li>Costs and Expenses Control</li><li>Planning</li><li>Benchmarking</li><li>Data Collection</li><li>Data Analysis</li><li>Data Modeling</li><li>Reporting</li><li>Cost Benefit Analysis</li><li>Analytics</li><li>Presentation Skills</li><li>Business Support</li></ul>
<p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Finance</li><li>Fluent English & French</li><li>Budgeting</li><li>Business Analysis</li><li>Financial Planning</li><li>Financial Reporting</li><li>Cost Planning</li><li>Cost Estimating</li><li>Cost Modeling</li><li>Cost Management</li><li>Cost Analysis</li><li>Costs and Expenses Control</li><li>Planning</li><li>Benchmarking</li><li>Data Collection</li><li>Data Analysis</li><li>Data Modeling</li><li>Reporting</li><li>Cost Benefit Analysis</li><li>Analytics</li><li>Presentation Skills</li><li>Business Support</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Trade Mark Assistant, the candidate will work closely with the existing team to</p>
<p>provide a wide range of support to the Attorneys. This is a varied role that offers the</p>
<p>chance to develop skills and take on additional responsibilities.</p>
<p> <br> </p>
<p>Administrative responsibilities include: </p>
<p> New case entry and management of records</p>
<p> Processing correspondence, emails, and calls</p>
<p> Monitoring deadlines and maintaining case files</p>
<p> Preparing and submitting standard forms</p>
<p> Assisting with invoicing, reporting, and document archiving</p>
<p> Assisting with trade mark filings, searches, recordals, and renewals</p>
<p> Managing client onboarding and coordinating with international associates</p>
<p> <br> </p>
<p>The perfect match </p>
<p> Mid or higher-level education or work experience within an administrative role;</p>
<ul>
<li>you are proficient with Microsoft Office (Excel, Word, Outlook)</li>
</ul>
<ul>
<li>you have proven to work accurately</li>
</ul>
<ul>
<li>Excellent attention to detail and accuracy in document preparation</li>
</ul>
<ul>
<li>experience with and interest in working with electronic records</li>
</ul>
<ul>
<li>being familiar with process-based working</li>
</ul>
<ul>
<li>excellent command of the English language in word and writing</li>
</ul>
<ul>
<li>Ability to work independently as well as part of a team</li>
</ul>
<ul>
<li>Proactive approach to your work</li>
</ul>
<ul>
<li>Flexible attitude to work<br> </li>
</ul>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
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<p>We are growing! We are currently looking to hire a <strong>Senior IT Business Analyst </strong>for our office in <strong>Tunisia </strong>where you will be based. </p><br><p><strong>Who we are:</strong></p><br><p>Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. </p><br><p>At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.</p><br><p><strong>What you will be doing</strong></p><br><p>You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.</p><br><p>The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. </p><br><p> Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve:</p><br><ul><li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li><li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li><li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li><li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li><li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li><li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li><li>Collaborate with QA teams to resolve defects and issues promptly.</li><li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li><li>Work within agile style reporting projects under direction of the Product Manager.</li><li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li><li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li></ul> </div>
<p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Degree in Finance Languages : Fluent English & French Functional / Professional : Budgeting - Business Analysis - Financial Planning - Financial Reporting - Cost Planning - Cost Estimating - Cost Modeling - Cost Management - Cost Analysis - Costs and Expenses Control Method : Planning - Benchmarking - Data Collection - Data Analysis - Data Modeling - Reporting - Cost Benefit Analysis - Analytics - Presentation Skills - Business Support</p>
<p>Directly reporting to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</p><p>Missions:</p><ul><li>You manage daily production (priority management, planning, organization of team tasks)</li><li>You drive the implementation of procedures and knowledge management</li><li>You take charge of the integration, support, and training of your team members</li><li>You are responsible for the optimal functioning of production in compliance with objectives, particularly in terms of customer service quality (reporting, statistical monitoring)</li><li>You are proactive in optimizing the quality of service (participation in technical committees)</li><li>You participate in support interventions for users.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You speak French and English fluently.</p><p>You have previous experience in IT and have already coordinated a team of helpdesk and/or proximity technicians.</p><p>Your autonomy, analytical and synthesis skills will be determining criteria for success in this role.</p><p>Mastery of the core skills of service desk and/or proximity support.</p><p>Technical knowledge of the environment used (core applications, diagnostic tools, office environment).</p><p>Bac + qualification in IT and/or a minimum of 3 years of experience in a similar role.</p><p>Supervision of a 24/7 team.</p>
<p>Performs all the necessary HSEE related investigations, studies, analysis, inspections and reports.<br>- Implements HSEE Site strategy.<br>- Prepares internal instructions for release.<br>- Consolidates and monitors site HSEE KPIs.<br>- Prepares and supports reports, e.g. HSEE site status report, and countermeasures.<br>- Organizes waste management and recycling.<br>- Checks work safety and environmental legal requirements and permits compliance.<br>- Conducts environmental and safety related trainings.<br>- Creates environmental emergency plan.<br>- Plans and conducts internal audits related to the environmental and occupational safety system.<br>- Reports and investigates environmental and work-related incidents.<br>- Plans and conducts safety inspections, ergonomic and risk assessments activities, areas and equipment. releases, protective equipment controls, safety drills and health campaigns.<br>- Is authorized to stop production to mitigate risk of unsafe processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: University Degree in Energy, Environmental Engineering,Health, Safety & Environmental Management or Chemical Engineering or related field.<br>Benefits<br>English C1.<br>Knowledge of HSE regulations and standards.<br>Familiarity with:<br>ISO 14001 (Environmental Management)<br>ISO 45001 (Occupational Health & Safety)<br>ISO 50001 (Energy Management) is a plus<br>Risk assessment and hazard identification.<br>Incident investigation and root cause analysis.<br>Emergency preparedness and response.<br>Reporting and KPI monitoring.<br>Good knowledge of Microsoft Office, especially Excel and PowerPoint.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p><p></p></section>
<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support & Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution & Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>
<h2 class="h5">Job description</h2>
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<b>Position:</b>CCoE, Cloud Architect<br><b>Job Description:</b><p>The Cloud and AI Center of Excellence is the technical resource for helping partners grow and manage their cloud business. As a member of this integral team you will be exposed to all the hyperscalers and many ISVs that reside in that ecosystem. You will also understand how partners work with these providers to design and implement innovative solutions for the SMB and Enterprise.<br>You will become a trusted advisor and guide for driving revenue at scale through ArrowSphere, our cloud management platform.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Consult, develop and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.</li><li>Provide Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products.</li><li>Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.</li><li>Obtain training and maintain knowledge of industry standards, new technologies and current issues.</li><li>This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.</li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li>Certified Solutions Architect or Solutions Engineer in at least one of the major hyperscalers is required.</li><li>Experience and knowledge working with partners in the cloud ecosystem is required.</li><li>Required to travel up to 50% of the time.</li><li>Requires in-depth knowledge and experience</li><li>Solves complex problems; takes a new perspective using existing solutions</li><li>Works independently; receives minimal guidance</li><li>Acts as a resource for colleagues with less experience</li><li>Represents the level at which career may stabilize for many years or even until retirement</li><li>Uses best practices and knowledge of internal or external business issues to improve products/services or processes</li><li>Typically resolves complex problems or problems where precedent may not exist</li><li>Often leads the work of project teams; may formally train junior staff </li><li>Works independently</li></ul><p><br><b>Experience / Education</b></p><br><br><p>Typically requires a minimum of 5 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</p><br><br><br><p><b>Work Arrangement</b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </span></span></p><br><br><br><p><b>What's In It For You</b></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.</span><span>That’s</span><span>why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>401k, With Matching Contributions</span></span></li><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li><li>Reinstatement return eligible</li><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li><li><span><span>Tuition Reimbursement</span></span></li><li><span><span>Growth Opportunities</span></span></li><li><span><span>And more!</span></span></li></ul><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$115,800.00 - $160,050.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>
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<span></span><p>As the <strong>Catman Manager </strong>supporting <strong>Dollar General, </strong>you will be focused on building and sharing compelling stories that provide insight to how shopper behaviors are influencing our categories. You will collaborate with your internal and external partners to provide best in class understanding of the categories in which we compete. You will serve as the category and shopper expert by delivering insight-based engaging category presentations to influence decisions and deliver business results.</p><br> <p><em>This is a remote position based out of the Nashville Metro market.</em></p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Prioritize and represent shopper needs in all strategic and tactical decision-making.</li>
<li>Utilize customer-specific shopper behavior data and insights to develop and deliver actionable recommendations that drive category and Colgate solutions.</li>
<li>Integrate and analyze multiple data sources, including shopper data, proprietary insights, and Point-of-Sale (POS) data, to formulate robust, customer-specific recommendations.</li>
<li>Effectively communicate complex data, insights, and shopper behavior findings through compelling, fact-based narratives to influence customer and internal stakeholders.</li>
<li>Act as a trusted consultant to the customer, building strong, collaborative partnerships founded on mutual trust and integrity.</li>
<li>Collaborate effectively with internal Colgate-Palmolive teams and external broker partners to execute strategies and achieve shared business objectives.</li>
<li>Maintain a high level of curiosity to proactively seek out and identify opportunities for improvement, analyze results to determine the root cause of performance, and guide the team with data-driven insights.</li>
</ul> <p><strong>Required qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree </li>
<li>6+ years of Consumer, Shopper Insights, Shopper Behavior and/or Category Management Experience </li>
<li>Experience working with customer Shopper Behavior Data (Scintilla, Dunnhumby, Stratum, etc.) </li>
<li>Experience working with Household Panel data (Numerator, Nielsen Panel, etc.) </li>
<li>Experience working with a syndicated service (Nielsen, Circana) account </li>
</ul> <p><strong>Preferred qualifications:</strong></p><br>
<ul>
<li>Experience working in consumer product goods </li>
<li>Strong communication and story-telling skills tied to data and insights</li>
<li>Microsoft Office (excel) and/or Google Suite proficiency (i.e, Sheets, Slides, Docs) </li>
</ul>
</div>
<h2 class="h5">Job description</h2>
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<b>Position:</b>Public Cloud Marketplace Specialist<br><b>Job Description:</b><p><span>Arrow Electronics has an exciting new opportunity for a <b>Marketplace Supplier Specialist</b> who will work with Account Management Representatives, supplier partners, engineers, and other internal Arrow resources to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare and grow our business. </span><br><b><span>What You’ll Be Doing:</span></b></p><br><br><p>Through primarily digital interaction, this Marketplace Supplier Specialist will support a variety of supplier offerings in public cloud marketplaces, helping customers to locate and secure the right products or services for their specific needs. </p><br><br><br><p><b>Daily activities of the role include, but are not limited to:</b></p><br><br><ul><li>Identifying new sales opportunities by working with partners, suppliers and engineers to provide the appropriate listings in the marketplaces.</li><li>Creating and maintaining supplier solution listings in the major public cloud marketplaces (AWS, Azure, GCP). </li><li>Strategically managing assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, AMs, and other Arrow resources within own territory. </li><li>Understanding the transaction flow through the marketplace</li><li>Coordinating with internal corporate resource groups to ensure customer satisfaction. </li><li>Working collaboratively and synergistically with colleagues across Arrow </li></ul><br><p>This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.</p><br><br><p><br><b><span>What We Are Looking For:</span></b></p><br><br><ul><li><span>Ability to create listings, including drafting appropriate verbiage when required to ensure accurate product descriptions </span></li><li><span>Ability to work in multiple systems simultaneously</span></li><li><span>Speed and exceptional accuracy when entering data</span></li><li><span>Knowledge of Cloud computing</span></li><li><span>Awareness of hyperscaler marketplaces</span></li><li><span>Familiarity with private offers</span></li><li><span>A detail-oriented self-starter </span></li><li><span>Team player who can work<span> collaboratively and synergistically with colleagues across Arrow. </span></span></li><li><span>Demonstrated ability to influence and to interact at multiple levels of an organization.</span><br> </li></ul><p><b><span>Work Arrangement</span></b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.</span></span></p><br><br><br><p><b>What’s In It For You:</b></p><br><br><p>At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.</p><br><br><p>Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:</p><br><br><ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Paid Time Off</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Growth Opportunities</li><li>Short-Term/Long-Term Disability Insurance</li><li>And More!</li></ul><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$93,500.00 - $130,352.60<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-GA-Georgia (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, your analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>
<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>
<p>Creates and reviews test technology local work instructions.</p><p>Supports:</p><ul><li>test equipment and test tools development (design, test modules, specific processes, etc.)</li><li>technical error analyses for customer claims and complaints</li><li>the identification of root causes in case of process disturbances and searching for solutions</li></ul><p>Creates and develops the test sequences and programs according to requirements</p><ul><li>for building of test tables, test boards and vision tests, internally or externally</li><li>for installation and validation of test equipment</li><li>in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management & Project Management)</li></ul><p>Ensures test programs and tests parameters used during initial setup.</p><p>Provides feedback to Production Technology related to test modules functionality and design.</p><p>Ensures backup of test programs and test parameters.</p><p>Implements lessons learned, best practice and actively shares the information within the Production Management network.</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education : University Degree</p><p>Branch of study : Electrical - Mechanical - Mechatronics or similar</p><p>Experience : 2 years in the automotive industry are appreciated</p><p>IT: Microsoft Office</p><p>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</p><p>Professional competences: Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the startup accreditation process: analyze applications, organize pitching sessions, and follow up with candidates. Support the organization of accreditation ceremonies. Assist startups in obtaining their accreditations and ensure their follow-up. Conduct business monitoring of opportunities that can benefit startups at the national and international levels (programs, funding, perks). Manage complaints and claims. Contribute to the proper application of the law and the evolution of the legal framework. Lead information sessions on the Startup Act, its advantages, and ecosystem programs. Dashboard, analyze data related to startups, and promote the ecosystem. Assist the Startup Programs Manager in ecosystem activities. Ensure regulatory compliance for startups.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering or business school</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about the world of startups, innovation and new technologies</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0 to 1 year of experience maximum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in structures within the mandatory innovation ecosystem</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in dashboarding and data analysis (Looker Studio, Power BI) is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sens thique lev</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous, with a keen eye for detail, methodical, and possessing strong analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of working in intense environments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong aptitude for teamwork</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with Microsoft Office and the Google suite</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in Arabic, English, and French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to the development of the country and the region.</font></font></li></ul>