Program Officer Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Site IT Manager, the successful candidate will be responsible for: Defining hardware and software upgrade needs in line with future company requirements; managing and maintaining the IT infrastructure (technical and administrative); configuring workstations (hardware and software); managing user accounts; managing email; participating in the security of information system components, including data backup; maintaining the network in operational condition; troubleshooting, preventing, and repairing network components; presenting the environment and facilitating user adoption; resolving IT-related issues related to workstation use; and providing technical support to users in case of technical difficulties, breakdowns, or misuse of any IT equipment. Ensure the availability and proper functioning of the company's telecom resources (voice, data and images) and guarantee continuity of service.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree in computer science (Bac+ 3), with five years or more of experience, specializing in the field of networks and telecommunications.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Manager of Production will be responsible to for the state of the art setup of his plants to produce a variety of products. The holder of this position will implement the best possible production conditions within cost, quality and time perspectives and continuously develop the production.</p><p>The Manager of Production will be responsible to for the state of the art setup of his plants to produce a variety of products. The holder of this position will implement the best possible production conditions within cost, quality and time perspectives and continuously develop the production.</p><br><p><b>Grow with us - Your responsabilities </b></p><br><ul><li><p>Plan production capacities on a long and mid term basis</p><br></li><li><p>Develop investment plans and resource planning in accordance to business plans and sales plans</p><br></li><li><p>Build a strongs team that is able to set up and run state of the art production</p><br></li><li><p>Develop a technological vision for their plant/s</p><br></li><li><p>Maintain a constant overview about technological trends and plan how to implement them into their plants</p><br></li><li><p>Devise and implement a people development and training plan for all employees to allow technological developments</p><br></li></ul><p><b>What will convince us</b></p><br><ul><li><p>Academic degree in Engineering or similar subject</p><br></li><li><p>Minimum of 10 years experience in leading teams in plants in technology development for production facilities</p><br></li><li><p>Visionary view on long term production technology development</p><br></li><li><p>Strong leadership skill — abilty to deal with employees on all levels from Board to shopfloor</p><br></li><li><p>Fluency in English</p><br></li></ul><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br> <p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br> <p>As an HV Procurement and Contract Administrator, you will play a key role in supporting the successful delivery of High Voltage (HV) projects by ensuring robust contract administration and commercial management practices across the project lifecycle. The role supports the Solutions organization by overseeing Contracts Administration activities and ensuring that construction and supply contracts are effectively implemented, managed, and controlled.</p><br> <p>You will provide direct support to the relevant Procurement and Contract Manager / Supply Chain Manager / Project Manager across development, structuring, and execution phases. The role ensures contractual compliance, supports risk mitigation, and contributes to cost and schedule control through structured contract management.</p><br> <p>As a trusted partner to project teams, you will help address contractual matters proactively, support decision-making with accurate reporting, and ensure effective communication with contractors and subcontractors. This is a role for someone who wants to combine technical contract expertise with project execution, gain exposure in a global renewable energy company, and contribute to impactful infrastructure projects.</p><br> <p><strong>What you’ll be doing</strong></p><br> <p>In this role, you will:</p><br> <ul> <li>Support the development and implementation of contract and procurement strategies aligned with project objectives.</li> <li>Assist in preparing and structuring EPC contracts and subcontracts in collaboration with legal, project management, supply chain, and technical teams.</li> <li>Support contractor prequalification, tendering processes, bid evaluation, and contract negotiations in line with procurement strategies and compliance requirements.</li> <li>Contribute to the administration of construction and supply contracts, ensuring adherence to agreed contractual frameworks.</li> <li>Manage contractual correspondence, including notices and communications with contractors and subcontractors.</li> <li>Monitor contractor performance, assess progress payments, and support the management of variations, claims, and extensions of time.</li> <li>Contribute to the preparation of project reports, including contract status, risks, claims, and cash flow forecasts, in collaboration with Project Control.</li> <li>Support the identification, assessment, and mitigation of contractual risks throughout the project lifecycle.</li> <li>Collaborate closely with project management, construction, supply chain, legal, and other stakeholders to ensure effective contract execution.</li> <li>Participate in resolving contract-related issues and disputes to maintain project progress and alignment with objectives.</li> </ul> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you’ll gain</strong></p><br> <ul> <li>Hands-on experience in contract administration within large-scale HV and renewable energy projects</li> <li>Exposure to international project environments and cross-functional collaboration</li> <li>Professional growth through responsibility, ownership, and real project impact</li> <li>The opportunity to build expertise in EPC contracts, FIDIC frameworks, and commercial management</li> </ul> <p><strong>What you’ll bring</strong></p><br> <ul> <li>Bachelor’s or master’s degree in a relevant technical or commercial discipline.</li> <li>Minimum of 5 years’ experience in Construction Contract Administration within organizations with strong procurement and Supply Chain Management practices.</li> <li>Comprehensive knowledge of: Contract suites, including NEC, GCC, and FIDIC;&nbsp;EPC contractor scope of work; EPC contractor schedules, including related activities and deliverables</li> <li>Project Management qualification (desirable)&nbsp;</li> <li>Quantity Surveying education and relevant experience (desirable)&nbsp;</li> <li>Relevant training in the FIDIC contractual framework and/or other internationally recognized contract standards</li> </ul> <p>Advantageous:</p><br> <ul> <li>Technical or legal supplementary qualification</li> <li>Experience in multi-contractor, international project environments</li> </ul> <p><strong>What it’s like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by managing complex contractual environments, working closely with multiple stakeholders, and contributing to the successful delivery of large-scale energy projects, this could be a strong next step in your career.</strong></p><br> <p><strong>What we offer.</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br> <p>We review applications on an ongoing basis.</p><br> </div>

<p><br></p><p>ABOUT THE ROLE</p><p>We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives. You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.</p><p>Responsibilities</p><ul><li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li><li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li><li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers.</li><li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders.</li><li>Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li><li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li><li>Successful track-record managing Products across remote teams.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li><li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li></ul>

<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><b>About Market Securities</b></p><p>Market Securities is an independent international broker-dealer providing execution and liquidity solutions across Fixed Income, Equities, Derivatives and Structured Products.</p><p>As part of our continued growth, we are looking for a Middle Office Analyst Bonds to join our Operations Hub in Tunis. You will play a key role in supporting our Fixed Income business by ensuring the smooth processing of trades from execution through settlement while maintaining the highest operational standards.</p><p><b>Key Responsibilities</b></p><ul><li>Support the post-trade lifecycle for Fixed Income products.</li><li>Monitor trade capture, confirmations and settlement.</li><li>Manage settlements across Government Bonds, Corporate Bonds, SSA and Emerging Markets through Euroclear, Clearstream and domestic markets.</li><li>Investigate and resolve settlement breaks and unmatched trades.</li><li>Liaise daily with traders, brokers, counterparties, custodians and clearing agents.</li><li>Perform reconciliations and support accurate P&amp;L reporting.</li><li>Maintain strong operational controls and escalate risks where appropriate.</li><li>Contribute to high settlement rates and excellent client service.</li></ul><p><b>What we're looking for</b></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul><p>Why join us?</p><ul><li>Join a growing international financial institution.</li><li>Work in a dynamic and collaborative Operations team.</li><li>Gain exposure to international Fixed Income markets.</li><li>Opportunity to develop within a fast-growing global organisation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>ESS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Enterprise Support System (ESS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end ESS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment.</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom ESS application ecosystem including Inhouse Java developed Front-end Channels, web portal, Eshop, CRM, Radius, and Cloud platforms.</li><li>Own and manage end-to-end operations of Telecom ESS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Automation 1st Mindset to remove manual work.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all ESS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom ESS environments (CRM , Sales Channel , Middleware etc).</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.</li><li>ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role </li></ul><p><br></p><p><b>VAS &amp; BSS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Business Support System (VAS &amp;BSS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end VAS &amp;BSS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom BSS/VAS application ecosystem including Charging, Billing, Mediation, Provisioning, Interconnect, Middleware, and VAS platforms.</li><li>Own and manage end-to-end operations of Telecom BSS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all BSS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Plan and manage operational budgets, resource allocation, and cost optimization activities.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><br></p><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom BSS/OSS environments including Charging, Billing, Mediation, Middleware, Interconnect, and related systems.</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>ERP Support Specialist:</b></p><p><b>Basic Scope of Job</b></p><ul><li>Techno Functional Oracle E-Business Suite (EBS) and Oracle Hyperion Expert in HRMS, SCM, Planning, budgeting &amp;Financial for Telecom Operator.</li><li>Providing Technical Support for Oracle HRMS, SCM &amp; Financials business users as and when required.</li><li>Participate in the evaluation of ERP and collaboration systems performance in order to ensure continuing relevance of enterprise solutions provided.</li><li>Monitor the performance of installed ERP and collaboration systems to ensure efficient workflow of Customer operations.</li><li>Participate &amp; help technical team in the deployment of patches and upgrades to ERP and collaboration systems.</li><li>Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP and Collaboration Systems.</li><li>Support Finance users in budget upload &amp; smooth &amp; timely month end/year end closing.</li><li>Analysis and Development of the Ad hoc queries required by business users.</li><li>Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures.</li><li>Develops operational solutions by defining, studying and screening alternative solutions; determining impact on total system.</li><li>Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.</li><li>Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to unit design and modification teams.</li><li>Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.</li><li>Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.</li><li>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li> Independent problem solver, self-driven and possess great tact</li><li>Pleasant personality, excellent communications and presentation skills</li><li>Enjoys new challenges and interest in technologies and services</li><li>Strong knowledge and UNIX, Linux use for administration and shell scripting.</li><li>Strong knowledge Oracle EBS and Database.</li></ul><p>Good knowledge in IP Network, TCP/IP protocol and related troubleshooting tools etc.</p></div>

<p>Key expert contact for compliance requirements required to access to specific countries and/or programs. Provide point-of-access support to address any local acceptance issues. Track regulatory trends and communicate upcoming regulatory changes. Identify business opportunity and translate them in a simple manner to stakeholders from COU. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Perform other duties as directed.</p><p>A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.</p><p>Bachelor's Degree required in Law, Sustainability and related disciplines Minimum of 5 years of relevant experience. Basic knowledge of the TIC business and the industries in which the business functions. Able to connect the regulation rules with customer needs and business opportunities. Research and data interpretation skills, with analytical and critical thinking Ability to network and build relationship with internal and external stakeholders and lead/facilitate collaboration toward a common goal. Able to deal in the ambiguity and take decisions, support customer in understanding their problem and provide valid solutions based on their knowledge schemes and past experiences. Experienced and knowledgeable for a ESG regulatory segments, with focus on Middle East and Africa. Excellent in communication, able to summarize requirements and describe with easy word difficult concept, network builder. #LI-GP1 #Hybrid</p><p>ESG Regulatory Expertise &amp; Market Access</p><ul><li>Act as the primary expert contact for ESG compliance requirements required to access specific geographic areas ( Africa, Middle East)</li><li>Provide guidance on ESG-related regulatory frameworks, reporting obligations, and sustainability requirements impacting market access.</li></ul><p>Stakeholder Support &amp; Issue Resolution</p><ul><li>Serve as a point-of-access support to address local regulatory requirements and customer inquiries.</li><li>Collaborate with internal teams and external stakeholders to ensure consistent interpretation of ESG requirements.</li></ul><p>Regulatory Intelligence &amp; Trend Monitoring</p><ul><li>Track ESG regulatory trends (e.g., sustainability reporting, decarbonization, due diligence laws) and proactively communicate upcoming changes.</li><li>Maintain up-to-date intelligence within internal knowledge tools and platforms.</li></ul><p>Business Opportunity Identification</p><ul><li>Identify emerging ESG-related business opportunities and translate complex regulatory insights into clear, actionable inputs for Countries/Operating Units (COUs) .</li><li>Support commercialization by linking regulatory developments to customer value and service offerings.</li></ul><p>Research &amp; Analysis Coordination</p><ul><li>Independently coordinate and deliver multi-country, multi-regulation ESG studies , covering various product categories and regulatory segments.</li><li>Ensure accuracy, consistency, and timely delivery of research outputs.</li></ul><p>Governance, Ethics &amp; Compliance</p><ul><li>Read and follow the Underwriters Laboratories Code of Conduct.</li><li>Adhere to all physical and digital security practices, ensuring protection of sensitive data and information.</li></ul><p>Additional Responsibilities</p><ul><li>Perform other duties as assigned to support ESG program growth, innovation, and operational excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree required in Law, Sustainability and related disciplines</li><li>Minimum of 5 years of relevant experience.</li><li>Basic knowledge of the TIC business and the industries in which the business functions.</li><li>Able to connect the regulation rules with customer needs and business opportunities.</li><li>Research and data interpretation skills, with analytical and critical thinking</li><li>Ability to network and build relationship with internal and external stakeholders and lead/facilitate collaboration toward a common goal.</li><li>Able to deal in the ambiguity and take decisions, support customer in understanding their problem and provide valid solutions based on their knowledge schemes and past experiences.</li><li>Experienced and knowledgeable for a ESG regulatory segments, with focus on Middle East and Africa.</li><li>Excellent in communication, able to summarize requirements and describe with easy word difficult concept, network builder.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you passionate about leading people, scaling automation, and enabling Citizen Development &amp; AI adoption across a global organization? As Team Leader RPA &amp; Citizen Development, you lead a cross-functional team consisting of two roles: 'AI &amp; Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.</p><p>1. Team leadership &amp; people development</p><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</li><li>Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</li></ul><p>2. Delivery &amp; technical oversight</p><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</li></ul><p>3. Strategy, stakeholders &amp; governance</p><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p>4. Adoption, improvement &amp; scaling</p><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</li><li>Intrinsically motivated to innovate and improve your team, its processes, and yourself.</li><li>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</li><li>Experience scaling automation/AI programs across a large or global organization.</li><li>Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.</li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Allergan Aesthetics</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><ul><li>Clinical Specialists for Facial Aesthetics.</li><li>Responsible for clinical training of HCPs, medical education, CMEs and other training initiatives within the zone.</li><li>Closely interact with the doctors and clinically facilitate them for performing BOTOX® and Juvederm™ procedures.</li><li>Closely work with the sales team and coordinate with them meeting their clinical facilitation needs.</li><li>Develop new injectors in conjunction with the sales team for respective zones.</li><li>Engage the HCPs on scientific discussions and product differentiation.</li><li>Drive execution of all regional and national medical education programs in close coordination with the sales team.</li><li>Take accountability for Zonal sales of the listed doctors.</li><li>Active involvement in all the training initiatives, ensuring compliance with the laid down SOPs and processes.</li><li>Daily reporting and weekly/monthly/quarterly reviews with the line manager.</li><li>Lead &amp; execute market development initiatives to drive growth platforms.</li><li>Lead Professional Education Initiatives.</li><li>Drive Sales Training – recertification.</li><li>Identify Key Opinion Leaders (KOL) and execute KOL engagement initiatives</li></ul><br>Qualifications<br><br><ul><li>B.Pharma/ M.Pharma/ BDS</li><li>3 years of Sales/Training/ or clinical specialist experience in pharmaceuticals or healthcare sector with good command over English language and scientific terminology ·</li><li>Candidate with executive presence, excellent presentation skills and communication skills.</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>POSITION SUMMARY Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items. Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" ><font dir="auto" >Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" ><font dir="auto" >You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" ><font dir="auto" >You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" ><font dir="auto" >You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of the fundamental trades of service desk and/or proximity.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></li><li><font dir="auto" ><font dir="auto" >Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></li><li><font dir="auto" ><font dir="auto" >Supervision of a team 24/7</font></font></li></ul><p></p></section>

<p><b>The Digital Application Support Manager will be responsible for:</b></p><ul><li>Managing the application support of digital solutions (processes, tools, support levels N1/N2/N3, prioritization and escalation)</li><li>Ensuring SLA compliance, service quality, business continuity, and user satisfaction (KPIs, reporting, action plans)</li><li>Managing major incidents, coordinating stakeholders (Digital teams, suppliers, editors/integrators), and ensuring communication</li><li>Administering and optimizing application run: supervision, maintenance, access/rights, documentation, knowledge base, change management</li><li>Contributing to continuous improvement: analysis of recurring problems, automation (self-service), user training, evolution recommendations</li></ul>

<p>The Digital Application Support Manager will be responsible for:</p><ul><li>Managing the application support for digital solutions (processes, tools, support levels N1/N2/N3, prioritization and escalation).</li><li>Ensuring compliance with SLAs, service quality, business continuity, and user satisfaction (KPIs, reporting, action plans).</li><li>Managing major incidents, coordinating stakeholders (Digital teams, third parties, editors/integrators), and ensuring communication.</li><li>Administering and optimizing application run: supervision, maintenance, access/rights, documentation, knowledge base, change management.</li><li>Contributing to continuous improvement: analysis of recurring problems, automation (self-service), user training, evolution recommendations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Data Operations Specialist</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <span><strong>Report to:&nbsp;Data Operations Manager</strong></span> <br> <span><strong>Overview:</strong></span><br><span>The Data Operations Specialist&nbsp;will be part of the Marketing Analytics &amp; Insights Team. Our mission is to use Data &amp; Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Data Operations Manager, you will collaborate with experienced Data Analysts &amp; Data Scientists. Your role is to establish a robust data foundation that supports the organization's analytical needs and enables data-driven decision-making across all functions.</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</span></li> <li><span>You monitor data flows of customers and prospects and identify, analyze and resolve issues</span></li> <li><span>You are continuously working on further improving our data collection monitoring, data quality, and integrity</span></li> <li><span>You perform audits of data quality</span></li> <li><span>You know our data, database and data structure</span></li> <li><span>You demonstrate detailed understanding of downstream data workflows and interdependencies</span></li> <li><span>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</span></li> <li><span>You help the privacy team to maintain GDPR compliance</span></li> <li><span>You follow identified issues with technical teams&nbsp;</span></li> <li><span>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</span></li> <li><span>You document and maintain Data Operations Specialist procedures and guidelines</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</span></li> <li><span>Excellent analytical and problem-solving skills$</span></li> <li><span>Fluent level in English is required</span></li> <li><span>Attention to detail and a strong commitment to data accuracy and quality&nbsp;</span></li> <li><span>Cross functional support (ad hoc) with Marketing and Telesales agents</span></li> <li><span>Strong understanding of database&nbsp;and business needs</span></li> <li><span>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities&nbsp;</span></li> <li><span>Good proficiency in writing &amp; speaking the English language</span></li> <li><span>Motivated and energetic at completing tasks and learning new tasks</span></li> <li><span>Ability to meet deadlines.&nbsp;</span></li> <li><span>Knowledge of the reporting systems Looker is a plus&nbsp;</span></li> <li><span>Direct mail or Marketing experience is a plus</span></li> <li><span>Familiarity with cloud computing platforms like&nbsp;</span><span>AWS</span><span> (optional)</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The CRM Manager is responsible for managing and optimizing the company’s customer relationship management systems and processes. This role ensures that the company maximizes customer retention, satisfaction, and growth through strategic planning, effective use of data, and ongoing customer engagement. The CRM Manager will oversee the development of CRM initiatives, maintain customer databases, and work with cross-functional teams to improve customer service and experience.</p><br><br> <br>Job Description <br><ul> <li>Design and implement CRM strategies to drive customer acquisition, retention, and loyalty.</li> <li>Collaborate with marketing, sales, and customer service teams to develop campaigns that enhance customer engagement.</li> <li>Identify and target key customer segments through personalized marketing efforts.</li> <li>Oversee the management of customer data in the CRM system, ensuring its accuracy and compliance with data protection laws in the country.</li> <li>Analyze customer data to identify trends, insights, and opportunities for improvement.</li> <li>Ensure data segmentation and automation for personalized communication across various customer touchpoints.</li> <li>Manage the CRM platform, including system upgrades, troubleshooting, and integrations with other business tools.</li> <li>Ensure that the CRM system is utilized efficiently by all relevant departments.</li> <li>Work with IT and software vendors to customize the CRM platform to meet the company's evolving needs.</li> <li>Develop and oversee customer loyalty programs and initiatives to improve customer lifetime value.</li> <li>Collaborate with the customer service team to enhance customer satisfaction through feedback mechanisms and timely follow-ups.</li> <li>Plan and execute personalized communication strategies through email, SMS, and other digital channels.</li> <li>Monitor key CRM metrics, such as customer retention rates, conversion rates, and campaign effectiveness.</li> <li>Provide detailed reports to senior management on CRM performance and customer insights.</li> <li>Partner with sales, marketing, IT, and customer service teams to align CRM efforts with business goals.</li> <li>Provide training and support to staff using the CRM system to ensure proper utilization.</li> <li>Act as the central point of contact for CRM-related inquiries and issues.</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in marketing, Business, IT, or related field.</li> <li>5+ years’ experience in CRM management, with a proven track record of improving customer retention and engagement.</li> <li>Strong understanding of CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) and marketing automation tools.</li> <li>Excellent data analysis skills and experience using customer insights to drive decision-making.<br> &nbsp;</li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Thinking<br>Attention To Details<br>Customer Centric Approach<br>Problem Solving<br>Project Management<br>Strategic Planning<br>Team Collaboration<br> </div>

<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management &amp; Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Directly supports a C15 level manager and generally supports an entire department</li><li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li><li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li><li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li><li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li><li>Handles incoming calls; responds to inquiries</li><li>Orders supplies and process invoices through Procure to Pay system</li><li>Process and follow-up on Virtual Requests</li><li>May prepare and review materials and correspondence for meetings</li><li>Maintains and update files/records, produces reports and various correspondence</li><li>Handles sensitive materials; maintain appropriate levels of confidentiality</li><li>Performs other duties and functions as assigned</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><br><p><b><u>Qualifications:</u></b></p><br><br><ul><li>Previous office administration experience preferably within a large and complex financial services or similar organization</li><li>Self-motivated and detail oriented</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Proficient in Microsoft Office</li></ul><br><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><br><br><p><b><i>Commitment to Diversity, Equity, and Inclusion:</i></b></p><br><br><p><i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i></p><br><br><p><b><i>We welcome and encourage applications from people with disabilities; </i></b><i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i></p><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Business Strategy, Management &amp; Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Administrative Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>