Program Officer Jobs in Tunisia

<p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p>

<p>We are looking for a Quality Analyst to join our team in Sousse.</p><p>In 2006, when NOZ (the European leader in destocking) began its expansion in Eastern Europe and Africa, Veo quickly fell in love with its vision and agile environment, always seeking to discover more about this extraordinary activity which is destocking and the responsible economy. Today, Veo Worldwide is a B2B service provider, established in Europe, with 19 years of activity. We are constantly looking for solutions to help business owners capitalize on their unsold stocks (end-of-series, short-dated products, cancelled orders) and become efficient. Thanks to all this, Veo consolidates its reputation based on commitment, transparency, solidarity, continuous improvement, and competence.</p><p>We wish to strengthen our Sousse team and recruit a Quality Analyst:</p><h3>Main responsibilities:</h3><p>1. Structuring &amp; Capitalization of Know-how</p><ul><li>Identify main processes and risks (macro-processes, flows, interfaces).</li><li>Co-write best practices with operational teams and store them in the GED, keeping versions up to date (documentary control).</li></ul><p>2. Control and Monitoring of Best Practices Application</p><ul><li>Deploy an audit and control program: self-assessments, cross-controls, manager controls, audits.</li><li>Analyze deviations/non-conformities, manage corrective &amp; preventive actions.</li></ul><p>3. Continuous Improvement &amp; Collective Animation</p><ul><li>Animate multidisciplinary working groups to resolve irritants and secure activities.</li><li>Train/support quality relays and proximity managers.</li><li>Contribute to the content of internal training (onboarding, refresher courses) and communication (quality flash, feedback).</li></ul><p>4. Tools &amp; Data</p><ul><li>Administer the quality GED (approval workflows, distribution, archiving).</li><li>Deploy dashboards &amp; activity reports for Management and sites.</li></ul><p>5. Governance &amp; Compliance</p><ul><li>Ensure the update and respect of the governance framework (periodic risk review, audit plan).</li></ul><p>Workplace: Sousse</p><p><strong>Desired Candidate Profile</strong></p><p>Profile : Bac+3/+5 Quality / Methods, 3-7 years of experience in multi-site operational QMS (industry, logistics, services). Mastery of quality methods (internal audits, Ishikawa, 5 Whys, FMEA, PDCA), documentary control and GED. Relational ease, group animation, pedagogy, rigor and autonomy; proactive. Professional French and English (international environment)</p><h3>Key skills</h3><ul><li>Structuring of reference systems and capturing operational knowledge.</li><li>Operational-oriented audits &amp; cross-controls.</li><li>Management of action plans and effectiveness measurement.</li><li>Change management: training, communication, field support.</li></ul><h3>Why join Veo?</h3><ul><li>Join an evolving international group.</li><li>Participate in the structuring of a high-impact quality system.</li><li>Collaborate with multicultural and multidisciplinary teams.</li><li>Benefit from a stimulating environment that promotes autonomy, progress, and recognition.</li></ul>

<p><br></p><p> <strong>Join us and help drive the transformation of the automotive world.</strong> </p><p> </p><p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br> </p><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p><p>- Takes responsibility for standard &amp; governance adherence and process execution<br> </p><p>- Leads the direct reports in the area of responsibility<br> </p><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p><p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p><p> <br> </p><p>Functional accountability for Operations Quality on segment level<br> </p><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br> </p><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br> </p><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p> </p><p><strong>Desired Candidate Profile</strong></p><p> Education Level : University Degree in a relevant field<br> </p><p> Language: English &amp; French<br> </p><p> Experience : Min 5 years in Quality<br> </p><p> Communication<br> </p><p> Social &amp; intercultural sensitivity<br> </p><p> Change management<br> </p><p> Target &amp; result orientation<br> </p><p> Motivation &amp; resilience<br> </p><p> Self-organization<br> </p><p> Conflict management<br> </p><p> Teamwork</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,&nbsp;internal and internal-equivalent candidates&nbsp;are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>Under the overall guidance of the head of RMU and the direct supervision of the Supply chain Officer, the incumbent will be responsible and accountable for providing necessary support to the following tasks and responsibilities in IOM Tunis office:</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>This is where&nbsp;</b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride.&nbsp;</p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in&nbsp;<b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Finance Team.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p>The&nbsp;Country Controller &amp; Country CFO for Tunisia (Vice President)&nbsp;is a critical senior leadership role responsible for the financial stewardship, regulatory compliance, and strategic financial management of the franchise in Tunisia. Serving as a key strategic partner to the Country Officer (CCO) and regional finance leadership, this role ensures the absolute integrity of the country's financial books and records, drives a robust control environment, and manages critical relationships with local regulatory bodies, including the Central Bank of Tunisia (BCT) and tax authorities.</p><br><p><b>What you’ll do</b></p><br><p>Financial Governance &amp; Control</p><br><ul><li>Financial Integrity:&nbsp;Ensure the absolute integrity, accuracy, and control of the franchise's financial books and records in compliance with both local Tunisian Accounting Standards (Système Comptable des Entreprises - SCE), US GAAP, and IFRS.</li><li>Control Environment:&nbsp;Strengthen the independent control environment, proactively identifying, assessing, and mitigating financial, operational, and regulatory risks across all business lines.</li><li>Audit Management:&nbsp;Oversee the external statutory audit process, ensuring timely completion and maintaining strong, transparent relationships with external auditors.</li></ul><p>Regulatory &amp; Statutory Reporting</p><br><ul><li>Regulatory Compliance:&nbsp;Lead the preparation, validation, and timely submission of all local financial, statistical, and regulatory reports to the&nbsp;Central Bank of Tunisia (Banque Centrale de Tunisie - BCT)&nbsp;and other local regulatory bodies.</li><li>Regulatory Monitoring:&nbsp;Monitor and interpret local regulatory changes, assessing their impact on the franchise's balance sheet, liquidity, and capital adequacy, and implementing necessary operational adjustments.</li></ul><p>Tax Strategy &amp; Compliance</p><br><ul><li>Tax Management:&nbsp;Oversee local tax compliance, including Corporate Income Tax (IBS), VAT, withholding taxes, and transfer pricing, ensuring full adherence to the Tunisian Tax Code (Code des Droits et Procédures Fiscaux).</li><li>Authority Relations:&nbsp;Manage tax audits and maintain professional, transparent, and constructive relationships with local tax authorities and the Ministry of Finance.</li></ul><p>Strategic Partnership &amp; Balance Sheet Management</p><br><ul><li>Strategic Advisory:&nbsp;Partner strategically with the Country Officer (CCO) and business heads to support responsible business growth, providing financial insights, balance sheet analysis, and performance metrics.</li><li>Liquidity &amp; FX Controls:&nbsp;Manage local liquidity, capital planning, and foreign exchange exposure in strict alignment with BCT's foreign exchange controls and capital repatriation regulations.</li></ul><p>Team Leadership &amp; Development</p><br><ul><li>People Management:&nbsp;Provide full management and leadership to the local finance and control team, fostering a culture of high performance, continuous learning, and accountability.</li><li>Talent Development:&nbsp;Oversee talent acquisition, performance evaluations, compensation planning, and professional development within the finance department.</li></ul><p>Risk &amp; Compliance Safeguards</p><br><ul><li>Risk Assessment:&nbsp;Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its assets.</li><li>Compliance Culture:&nbsp;Drive compliance with applicable local and international laws, rules, and regulations, adhering to corporate policies and escalating control issues with transparency.</li></ul><p><b>What we’ll need from you</b></p><br><ul><li>Progressive experience in financial control, regulatory reporting, or audit within the financial services or banking sector.</li><li>Experience in a senior management or leadership capacity within a multinational financial institution or bank in Tunisia.</li><li>In-depth knowledge of the Tunisian banking sector, local regulatory frameworks, and BCT guidelines.</li><li>Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Professional accounting certification such as Tunisian CPA (<b>Expert-Comptable registered with the OECT - Ordre des Experts Comptables de Tunisie</b>), ACCA, CPA, or equivalent is highly preferred.</li><li>Strong strategic thinking, analytical, and problem-solving capabilities.</li><li>Exceptional communication, negotiation, and diplomacy skills to influence and collaborate with regional stakeholders, local management, and external regulators.</li><li>Proven track record of managing and developing high-performing teams.</li><li>Fluency in&nbsp;<b>English, French, and Tunisian Arabic</b>&nbsp;(both written and spoken).</li></ul><p><b>What we can offer you</b></p><br><p>By joining Citi Tunisia you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>&nbsp;#LI-JD7</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>International CFO/Controller Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Accounting Processes and Financial Controls, Assessment, Credible Challenge, Financial Accounting, Management Reporting, Policy and Regulation, Risk Management.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<p><b>JOB SUMMARY</b> Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Maintaining Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p><font dir="auto" ><font dir="auto" >Job Description: As part of our business development, we are looking for a Bilingual French/English Recruitment Assistant to join the Recruitment team. Your main responsibilities will include: Attracting and providing suitable candidates to meet the company's needs, ensuring a level of quality and volume that meets expectations; actively monitoring the job market and developing recruitment sources; and contributing to the development of relationships with schools and employment partners. Your activities will include: Actively identifying and approaching candidates through various sourcing and headhunting techniques; managing the processing and tracking of applications in recruitment tools; conducting initial telephone interviews; monitoring market practices, recruitment channels, and new partnerships; and participating in recruitment activities and events organized by employment partners and schools. Represent the company to partner schools in the context of recruitment and employer branding actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >We are looking for a candidate with the following skills and qualifications: Minimum of two years of post-secondary education (Bac+2). Excellent command of French and English, particularly spoken. Significant experience of at least one year as a Recruitment Officer within a service company. Strong team spirit and ease in collaborating with various stakeholders. Organizational skills, rigor, and attention to detail. Good analytical and summarization skills. Responsiveness, perseverance, and results-oriented. Autonomy in managing activities and the ability to prioritize multiple tasks simultaneously.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<p>Key Responsibilities</p> <p>1. Treasury Management</p> <ul> <li>Prepare and submit weekly and monthly cash-flow reports.</li> <li>Manage the company s day-to-day cash receipts and expenses.</li> <li>Alert the Chief Financial Officer to any liquidity risks or significant discrepancies.</li> <li>Ensure the administrative follow-up of banking transactions.</li> </ul> <p>2. Supplier Payments and Purchasing Controls</p> <ul> <li>Prepare supplier payments.</li> <li>Verify the compliance and completeness of supporting documents and required approvals.</li> <li>Monitor and perform the financial validation of purchasing transactions.</li> </ul> <p>3. Customer Receivables DV Contact Activity</p> <ul> <li>Monitor outstanding customer receivables.</li> <li>Regularly update the customer receivables tracking report.</li> <li>Coordinate payment reminders with the relevant operational teams.</li> <li>Identify overdue or potentially high-risk receivables.</li> </ul> <p>4. General Administration</p> <ul> <li>Monitor the company s main administrative services and related activities.</li> <li>Manage day-to-day relationships with insurance companies and administrative service providers.</li> <li>Coordinate matters relating to meal vouchers and group insurance plans.</li> </ul> <p>5. General Accounting</p> <ul> <li>Perform account reconciliation and monitoring.</li> <li>Complete bank reconciliations.</li> <li>Prepare account supporting and justification files.</li> <li>Assist with month-end closing activities and the preparation of financial documentation when required.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p> <ul> <li>Bachelor s degree in Accounting, Finance, Business Administration or a related field.</li> <li>Eligible for an SIVP contract in Tunisia .</li> <li>A first internship or initial experience in accounting, finance, treasury or administration would be an advantage.</li> <li>Good understanding of general accounting principles and financial processes.</li> <li>Proficiency in Microsoft Excel and other standard office applications.</li> <li>Knowledge of accounting software or an ERP system would be an advantage.</li> <li>Good command of French; professional working knowledge of English would be appreciated.</li> <li>Strong organizational and analytical skills, with close attention to detail.</li> <li>Ability to handle confidential information with discretion and professionalism.</li> <li>Proactive, reliable and able to work effectively with different internal and external stakeholders.</li> <li>Fluency in Arabic and French is required, and a good command of English is highly desirable.</li> </ul>

<p>&nbsp;1. Treasury Management Prepare and submit weekly and monthly cash-flow reports. Manage the company s day-to-day cash receipts and expenses. Alert the Chief Financial Officer to any liquidity risks or significant discrepancies. Ensure the administrative follow-up of banking transactions.&nbsp;</p><p>2. Supplier Payments and Purchasing Controls Prepare supplier payments. Verify the compliance and completeness of supporting documents and required approvals. Monitor and perform the financial validation of purchasing transactions.&nbsp;</p><p>3. Customer Receivables DV Contact Activity Monitor outstanding customer receivables. Regularly update the customer receivables tracking report. Coordinate payment reminders with the relevant operational teams. Identify overdue or potentially high-risk receivables.&nbsp;</p><p>4. General Administration Monitor the company s main administrative services and related activities. Manage day-to-day relationships with insurance companies and administrative service providers. Coordinate matters relating to meal vouchers and group insurance plans.&nbsp;</p><p>5. General Accounting Perform account reconciliation and monitoring. Complete bank reconciliations. Prepare account supporting and justification files. Assist with month-end closing activities and the preparation of financial documentation when required.</p><p><strong>Desired Candidate Profile</strong></p><p>&nbsp;Bachelor s degree in Accounting, Finance, Business Administration or a related field. Eligible for an SIVP contract in Tunisia . A first internship or initial experience in accounting, finance, treasury or administration would be an advantage. Good understanding of general accounting principles and financial processes. Proficiency in Microsoft Excel and other standard office applications. Knowledge of accounting software or an ERP system would be an advantage. Good command of French; professional working knowledge of English would be appreciated. Strong organizational and analytical skills, with close attention to detail. Ability to handle confidential information with discretion and professionalism. Proactive, reliable and able to work effectively with different internal and external stakeholders. Fluency in Arabic and French is required, and a good command of English is highly desirable.</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in Quality Management Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p>

<p><font dir="auto" ><font dir="auto" >Read and interpret 2D drawings. Develop a program using CAM software. Perform pre-machining adjustments and manually program the CNC machine. Provide CNC machine operators with the necessary programs and documentation for manufacturing compliant products. Troubleshoot technical problems related to programming and CNC machines. Ensure the smooth execution of the program through successive operations. Comply with quality, safety, and environmental requirements. Ensure machine maintenance and basic upkeep. Train users on operating CNC machines.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3>Job Requirements</h3><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree in mechanical engineering or machining</font></font></li><li><font dir="auto" ><font dir="auto" >A first experience in CNC programming</font></font></li><li><font dir="auto" ><font dir="auto" >My indispensable Mastercam mastery</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent knowledge of machining strategies and cutting tools</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of reading and interpreting 2D plans and 3D models</font></font></li></ul>

<p>Read and interpret 2D plans. Develop a program from CAM software. Make adjustments before machining and manually program the CNC machine. Provide CNC machine operators with the necessary programs and documents for manufacturing compliant products. Intervene to resolve technical problems related to programming and CNC machines. Ensure the smooth running of the program in successive operations. Comply with quality, safety, and environmental requirements. Ensure machine maintenance and first-level maintenance. Train users on operating CNC machines.</p><p><strong>Desired Candidate Profile</strong></p><p>License in mechanics or machining</p><p>First experience in CN programming</p><p>Mastercam proficiency essential</p><p>Very good knowledge of machining strategies and cutting tools</p><p>Proficiency in reading and interpreting 2D plans and 3D models</p>

<p>FAO's Subregional Office for North Africa (SNE) is responsible for developing, promoting, overseeing and implementing agreed strategies for addressing subregional food, agriculture and rural development priorities. It develops and maintains relations with subregion-wide institutions including Regional Economic Integration Organizations (REIOs). The Subregional Office is a subsidiary of FAO's Regional Office for the Near East and North Africa (RNE). The post is located in the Subregional Office for North Africa (SNE) in Tunis, Tunisia.</p><p>The Fishery and Aquaculture Officer reports to the Subregional Coordinator, SNE and works in close collaboration with Fisheries and Aquaculture Division (NFI) in FAO headquarters and with the FAO Fisheries and Aquaculture Officer in the Regional Office for the Near East and North Africa (RNE).</p><p><strong>Technical Focus</strong></p><p>Sustainable Fisheries and Aquaculture.</p><p><strong>Key Results</strong></p><p>Comprehensive technical and policy expertise to support the planning, development and implementation of regional programmes, projects, products and services in accordance with regional objectives and the FAO Strategic Framework.</p><p><strong>Key Functions</strong></p><ul><li>Plans and leads components of multi-disciplinary teams, leads and/or participates in internals committees, project teams and working groups and/or provides specialized expertise on technical networks and/or international technical policy and standard setting bodies.</li><li>Develops technical, analytical, monitoring and reporting frameworks, and related methodologies, tools, systems and databases etc. to support the planning, implementation/delivery and monitoring of programmes of work, projects, products and/or services.</li><li>Designs and conducts research, data collection, validation, analysis and/or reporting activities to support the development of technical standards, international instruments, innovative approaches and strategies, new tools, technologies, technical reports/publications, and/or policy proposals as well as the provision of technical/policy/ specialist advice and expertise.</li><li>Responds to country requests for technical and policy assistance, provides technical advice, assistance and solutions to Decentralized Offices and provides technical backstopping to field projects.</li><li>Collaborates in, provides technical backstopping to and ensures the quality/effectiveness of capacity development and knowledge sharing activities within Member countries such as policy support, organizational development and individual learning events including preparation of related information, learning materials and on-line tools.</li><li>Promotes international cooperation/advocates best practices, supports increased policy dialogue and provides technical expertise at international/intergovernmental meetings.</li><li>Participates in resource mobilization activities in accordance with the FAO Strategic Framework.</li></ul><p><strong>Specific Functions</strong></p><ul><li>Monitors fisheries and aquaculture status and trends in countries and groups of countries in the subregion; studies and analyses their technical assistance needs identifying major problems of fisheries and aquaculture within marine and inland waters.</li><li>Provides policy and strategic advice on the main fisheries and aquaculture sector challenges in the subregion, more particularly regarding the prevalence of Illegal, Unregulated and Unreported (IUU) fisheries; the low domestic capture share from the countries Exclusive Economic Zone (EEZ); the unsustainable capture fisheries in inland water bodies, and the inadequate incentives and capacity for aquaculture development.</li><li>Provides technical advice to policies and national strategies produced by SNE Member countries aiming at the creation of employment particularly for youth and women; reducing impact of fisheries and aquaculture on natural resources; and promoting best management practices for food safety and human health.</li><li>Participates in missions relating to identification, formulation and implementation of programmes and projects.</li><li>Liaises with the Fisheries and Aquaculture Division (NFI) in identifying, planning and implementing programmes for the development and management of fisheries and aquaculture in the subregion.</li><li>Coordinates FAO's activities with those of other international organizations, institutions and private entities concerned with fisheries and aquaculture in the subregion.</li><li>Collaborates with Regional Fishery Bodies in the region, their subsidiary bodies and regional networks concerned with fisheries and aquaculture in the subregion, giving advice to their Secretariats on subregional issues of relevance to inland and marine fisheries and aquaculture.</li><li>Performs other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in fisheries and/or aquaculture and/or aquatic sciences, development, governance or economics, or related fields with appropriate specialization in fisheries or aquaculture.</li><li>Seven years of relevant experience in building institutional capacities and developing and implementing national fishery policies and programmes on capture fisheries, including small-scale fisheries (inland and marine), aquaculture (freshwater and marine), fish processing and marketing.</li><li>Working knowledge (proficiency - level C) of French and intermediate knowledge (intermediate proficiency level B) of English.</li></ul><p><strong>Competencies</strong></p><ul><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building effective relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul><p><strong>Technical/Functional Skills</strong></p><ul><li>Work experience in more than one location or area of work, particularly in field positions and especially in developing countries.</li><li>Extent and relevance of experience or knowledge of sustainable Fisheries and Aquaculture sustainability and Development.</li><li>Extent and relevance of experience in policy development, governance systems, relevant public or private sector experience.</li><li>Extent and relevance of experience in building institutional capacities and organizational strengthening within the fisheries and aquaculture sectors in the Near East and North African region.</li><li>Extent and relevance of experience in the field of fisheries and aquaculture development and management, and/or fish utilization, safety and quality of aquatic products at national and international level.</li><li>Extent and relevance of experience in different countries and regions, especially in developing countries and countries in transition.</li><li>Ability to organize and coordinate meetings and training activities and to work successfully in multidisciplinary teams.</li><li>Demonstrated ability to mobilize resources and to deliver against deadlines.</li><li>Excellent oral and written communication skills (including ability to write concise reports).</li><li>Ability to mobilize resources.</li><li>Working knowledge (proficiency level C) of English is desirable.</li></ul>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in a relevant field</li><li>Language: German, English &amp; French</li><li>Min 5 years in Quality</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>

<p>This is a 3-month maternity leave cover opportunity. The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Experience using the Matrix/GOPA entry app is an advantage.</p><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ol><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ol><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li></ul>

<p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.</p><p>Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager and the direct supervision of the Protection Officer, the successful candidate will support with the provision of reception, orientation, referral and assistance to vulnerable migrants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Social Work, Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database .</li><li>Proven experience in the field of assistance to migrants and / or humanitarian activities targeting vulnerable individuals.</li><li>Experience with governmental authorities, the UN and / or other national/international institutions.</li><li>Experience in working with non-governmental organizations is an asset.</li><li>Knowledge of Tunisia and regional issues in the thematic area of migration and health is a distinct advantage.</li><li>Good drafting skills and clear oral communication.</li><li>Strong knowledge of computer applications, especially MS Word, Excel, Outlook and Access.</li><li>Fluency in french is required (oral and written).</li><li>Working knowledge of Arabic and English.</li><li>IOM s official languages are English, French and Spanish.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><strong>Required Competencies</strong> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><strong>Values</strong> - all IOM staff members must abide by and demonstrate these three values:</li><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><strong>Core Competencies behavioural indicators (Level 1)</strong></li><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Notes</strong></p><ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations.</li><li>Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li><li>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p>Carry out screening interviews with migrants to understand and assess their vulnerability, identify their specific needs and determinate their eligibility for IOM assistance;</p><p>Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per the needs identified and within the limits of resources available;</p><p>Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions as well as distribution of information sheets, leaflets/brochures regarding social or medical services in Tunisia;</p><p>Provide individualized and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services;</p><p>Follow-up with IOM partners responsible for provision of assistance provided through referral;</p><p>Support the process of case management to identify the short, medium and long-term solutions for every migrant assisted;</p><p>Support in the preparation and submission of financial documents in relation with direct assistance to vulnerable migrants.</p><p>Assist to the planning and implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</p><p>Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform</p><p>Maintain a professional and neutral behavior, as well as empathy with migrants;</p><p>Perform such other duties as may be assigned.</p>

<p><b>Summary </b>The Oncology Therapeutic Area Representative is responsible for executing the in-field commercial strategy for assigned oncology brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivering agreed business objectives. The Oncology Therapeutic Area Representative serves as a trusted partner to oncology healthcare professionals (HCPs), supporting scientific exchange and appropriate product use while operating in full compliance with Novartis policies, ethical standards, and local regulatory requirements.</p><p>About the Role Major Accountabilities • Execute the ICE field execution framework by: • Segmenting customers according to company standards (e.g., via ViP tool). • Applying value-based tiering. • Using tailored promotional content and key messages based on customer segments. • Adhering to data-driven call plan recommendations (e.g., via IDS+). • Consistently deploying personalized omnichannel customer journeys enabled by global digital tools (e.g., RepAI, IDS+, OnCore, Veeva, etc.). • Timely documenting customer interactions and visits. • Deliver high-quality, compliant promotional activities and customer engagements aligned with oncology brand and Therapeutic Area (TA) strategies by: • Applying approved messages through the 6 Impact Behaviors (6IBs) selling model. • Leveraging technology-enabled solutions to enhance customer engagement (e.g., RepAI, IDS+, OnCore, Veeva CRM, etc.). • Continuously improving execution quality through coaching feedback, field effectiveness assessments (STEM), and performance insights (e.g., BEST, C360) in collaboration with the Area Manager and/or TA Lead. • Act as a trusted Oncology Therapeutic Area Partner to oncologists and other oncology stakeholders by communicating clinical evidence, treatment guidelines, real-world insights, and appropriate product use to support optimal patient outcomes. • Develop and maintain strong professional relationships with oncology healthcare professionals, cancer centers, key accounts, and multidisciplinary care teams within the territory. • Maximize the use of technology-enabled support systems, including "next best action" recommendations, to improve customer engagement effectiveness. • Gather, analyze, and share field insights regarding oncology treatment practices, patient pathways, market dynamics, competitor activities, customer needs, and territory opportunities to support strategic decision-making. • Participate in oncology congresses, local scientific meetings, advisory boards, and promotional activities in compliance with governance standards. • Collaborate cross-functionally with Oncology Marketing, Medical Affairs, Value &amp; Access, Business Excellence, and other key partners to deliver a seamless customer experience. • Operate in full compliance with Novartis policies, ethical standards, pharmacovigilance requirements, and local regulatory guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Ideal Background Education • University degree in Life Sciences, Pharmacy, Medicine, Business, or a related field. Languages • Country language required. • English preferred. Experience / Professional Requirements Relevant Experience • Proven experience in the pharmaceutical, biotechnology, or healthcare industry. • Experience in Oncology is strongly preferred. • Strong understanding of oncology disease areas, treatment landscapes, clinical data interpretation, and patient journeys. • Demonstrated ability to build and maintain relationships with oncologists, hematologists, pharmacists, and other healthcare stakeholders. • Strong customer engagement and stakeholder management skills. • Ability to effectively execute personalized omnichannel customer engagement strategies. • Commercial mindset with strong execution and accountability. • Analytical skills with the ability to interpret data, insights, and KPIs to drive performance. • Excellent communication, presentation, and scientific discussion skills. • Ability to work independently while collaborating effectively across cross-functional teams. • Demonstrated proficiency in leveraging digital and AI-enabled tools as part of daily work. • High standards of integrity, ethics, compliance, and patient-centricity.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>The Oncology Therapeutic Area Representative is responsible for executing the in-field commercial strategy for assigned oncology brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivering agreed business objectives. The Oncology Therapeutic Area Representative serves as a trusted partner to oncology healthcare professionals (HCPs), supporting scientific exchange and appropriate product use while operating in full compliance with Novartis policies, ethical standards, and local regulatory requirements.<br><p><b>Job Description</b></p><br><br><p><b>Major Accountabilities</b></p><br><br><ul><li>Execute the ICE field execution framework by:<ul><li>Segmenting customers according to company standards (e.g., via ViP tool).</li><li>Applying value-based tiering.</li><li>Using tailored promotional content and key messages based on customer segments.</li><li>Adhering to data-driven call plan recommendations (e.g., via IDS+).</li><li>Consistently deploying personalized omnichannel customer journeys enabled by global digital tools (e.g., RepAI, IDS+, OnCore, Veeva, etc.).</li><li>Timely documenting customer interactions and visits.</li></ul></li><li>Deliver high-quality, compliant promotional activities and customer engagements aligned with oncology brand and Therapeutic Area (TA) strategies by:<ul><li>Applying approved messages through the 6 Impact Behaviors (6IBs) selling model.</li><li>Leveraging technology-enabled solutions to enhance customer engagement (e.g., RepAI, IDS+, OnCore, Veeva CRM, etc.).</li><li>Continuously improving execution quality through coaching feedback, field effectiveness assessments (STEM), and performance insights (e.g., BEST, C360) in collaboration with the Area Manager and/or TA Lead.</li></ul></li><li>Act as a trusted <b>Oncology Therapeutic Area Partner</b> to oncologists and other oncology stakeholders by communicating clinical evidence, treatment guidelines, real-world insights, and appropriate product use to support optimal patient outcomes.</li><li>Develop and maintain strong professional relationships with oncology healthcare professionals, cancer centers, key accounts, and multidisciplinary care teams within the territory.</li><li>Maximize the use of technology-enabled support systems, including "next best action" recommendations, to improve customer engagement effectiveness.</li><li>Gather, analyze, and share field insights regarding oncology treatment practices, patient pathways, market dynamics, competitor activities, customer needs, and territory opportunities to support strategic decision-making.</li><li>Participate in oncology congresses, local scientific meetings, advisory boards, and promotional activities in compliance with governance standards.</li><li>Collaborate cross-functionally with Oncology Marketing, Medical Affairs, Value &amp; Access, Business Excellence, and other key partners to deliver a seamless customer experience.</li><li>Operate in full compliance with Novartis policies, ethical standards, pharmacovigilance requirements, and local regulatory guidelines.</li></ul><p><b>Ideal Background</b></p><br><br><p><b>Education</b></p><br><br><ul><li>University degree in Life Sciences, Pharmacy, Medicine, Business, or a related field.</li></ul><p><b>Languages</b></p><br><br><ul><li>Country language required.</li><li>English preferred.</li></ul><p><b>Experience / Professional Requirements</b></p><br><br><p><b>Relevant Experience</b></p><br><br><ul><li>Proven experience in the pharmaceutical, biotechnology, or healthcare industry.</li><li>Experience in <b>Oncology</b> is strongly preferred.</li><li>Strong understanding of oncology disease areas, treatment landscapes, clinical data interpretation, and patient journeys.</li><li>Demonstrated ability to build and maintain relationships with oncologists, hematologists, pharmacists, and other healthcare stakeholders.</li><li>Strong customer engagement and stakeholder management skills.</li><li>Ability to effectively execute personalized omnichannel customer engagement strategies.</li><li>Commercial mindset with strong execution and accountability.</li><li>Analytical skills with the ability to interpret data, insights, and KPIs to drive performance.</li><li>Excellent communication, presentation, and scientific discussion skills.</li><li>Ability to work independently while collaborating effectively across cross-functional teams.</li><li>Demonstrated proficiency in leveraging digital and AI-enabled tools as part of daily work.</li><li>High standards of integrity, ethics, compliance, and patient-centricity.</li></ul><br><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div>