Restaurants Manager Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking for a German Speaker Operations &amp; Community Associate on a Freelance base * Fresh graduates are welcome to apply Who we are Founded in 2006, our story started with two entrepreneurs.<br> Today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing You will join a dynamic and fast-paced environment and work closely with our teams based worldwide.<br> For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more.<br> The goal is the successful, timely and cost-effective execution of the local projects.<br> Your daily tasks will involve: Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls) Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline.<br> Coordinate and report project status to the Operations Manager or the Operations Team Lead.<br> What you will bring along This role requires strong interest and experience in project coordination and community management .<br> You should also have the below: Excellent communication skills.<br> Microsoft Office skills required.<br> Excellent abilities in organizing and coordinating project activities.<br> Positive and outgoing personality.<br> Being resourceful, proactive, and having a problem-solving mindset.<br> Ability to work independently, demonstrating self-motivation in managing tasks and projects Time management and planning/scheduling.<br> Interpersonal skills- strong Customer-service orientation.<br> Knowledge of the luxury industry is a plus.<br> Fluency in English and German required.<br> If you have what we are looking for, please make sure to attach your updated Resume with your contact details.<br> Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.<br> To know more about us, please visit our website: https://www.<br>cxg.com</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced SAP Manager to lead the end-to-end implementation of SAP S/4HANA in a Private Cloud environment. This role will be responsible for program leadership, solution design oversight, stakeholder alignment, system integration, risk management, and successful deployment of the S/4HANA platform. The ideal candidate will have strong expertise in SAP transformations, deep understanding of S/4HANA architecture, and experience managing cross-functional global teams through large-scale ERP implementations. Key Responsibilities Program &amp; Project Leadership Lead the full lifecycle implementation of SAP S/4HANA (Discover, Prepare, Explore, Realize, Deploy, Run phases). Define project scope, timelines, milestones, and resource plans. Manage internal teams, system integrators, and third-party vendors. Ensure alignment with executive leadership and business stakeholders. Oversee budget management, cost control, and reporting. Solution &amp; Technical Oversight Provide architectural guidance for S/4HANA Private Cloud deployment. Drive Fit-to-Standard workshops and ensure best practice adoption. Oversee system integrations (SAP and non-SAP applications). Ensure data migration strategy, governance, and validation. Manage security, compliance, and infrastructure coordination. Change &amp; Stakeholder Management Lead organizational change management and communication strategy. Facilitate executive steering committee meetings. Ensure user adoption through training and enablement programs. Risk &amp; Quality Management Identify and mitigate project risks and issues. Ensure testing strategy (Unit, SIT, UAT, Regression) is executed effectively. Maintain quality standards and governance controls. Post-Go-Live Support Oversee hypercare and transition to support model. Drive continuous improvement initiatives post-implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor s degree in Information Technology, Business, or related field (Master s preferred).</p></li><li><p>8+ years of SAP experience, with at least 3+ years leading S/4HANA implementations.</p></li><li><p>Proven experience with S/4HANA Private Cloud deployments.</p></li><li><p>Strong understanding of SAP modules (e.g., FI/CO, MM, SD, PP, EWM).</p></li><li><p>Experience with data migration tools, integrations (API, IDoc, middleware), and SAP Fiori.</p></li><li><p>Strong leadership and stakeholder management skills.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>SAP S/4HANA certification.</p></li><li><p>Experience working with global rollouts.</p></li><li><p>Familiarity with RISE with SAP offerings.</p></li><li><p>Knowledge of Agile / Activate methodology.</p></li></ul><p>Key Competencies</p><ul><li><p>Strategic thinking and enterprise architecture understanding</p></li><li><p>Strong decision-making and risk mitigation capabilities</p></li><li><p>Executive communication and influencing skills</p></li><li><p>Vendor and contract management</p></li><li><p>Change leadership</p></li></ul><p>Expertise required (one of the below)</p><ul><li><p>Procurement Consultant</p></li><li><p>Finance DRC Functional Lead</p></li><li><p>Integration Architect</p></li><li><p>ARIBA Logistics-TM Architect</p></li><li><p>EHS Architect</p></li><li><p>Data Migration Test Automation lead</p></li><li><p>Purchasing Solution Lead</p></li><li><p>Ariba Solution Lead</p></li><li><p>Integration Solution Lead</p></li><li><p>C4C Solution Lead</p></li><li><p>HR/SF Solution Lead</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><font dir="auto" ><font dir="auto" >Job Description </font></font><br><font dir="auto" ><font dir="auto" >Analyze needs before order placement and intervene with relevant parties in case of discrepancies in delivery times or quantities. </font></font><br><font dir="auto" ><font dir="auto" >Issue requirements according to a defined frequency. </font></font><br><font dir="auto" ><font dir="auto" >Manage order processing and placement while respecting the stock policy. </font></font><br><font dir="auto" ><font dir="auto" >Ensure you have and record order acknowledgments. </font></font><br><font dir="auto" ><font dir="auto" >Track order lines after they are placed with suppliers and intervene if necessary to ensure that the requested delivery times and quantities are met. </font></font><br><font dir="auto" ><font dir="auto" >Update the ERP system according to the progress of current order lines and ensure adequate material coverage. </font></font><br><font dir="auto" ><font dir="auto" >Record order line receipt dates at the storage platform in the ERP system according to the current workflow. </font></font><br><font dir="auto" ><font dir="auto" >Ensure receipt and invoicing of ordered lines. </font></font><br><font dir="auto" ><font dir="auto" >Report any delays or failure to meet commitments from suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Process action messages by optimizing... Manage stocks, analyze excess quantities without need and implement necessary actions. </font></font><br><font dir="auto" ><font dir="auto" >Participate in crisis management with suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Respect environmental guidelines and procedures related to your activities. </font></font><br><font dir="auto" ><font dir="auto" >In case of an environmental incident (water leak, spill, non-compliance with waste sorting, fire, etc.), alert the line manager/E&amp;S Correspondent. </font></font><br><font dir="auto" ><font dir="auto" >Contribute to the improvement of the environmental management system through proposals and suggestions. </font></font><br><font dir="auto" ><font dir="auto" >Job Requirements: </font></font><br><font dir="auto" ><font dir="auto" >Analytical skills, </font></font><br><font dir="auto" ><font dir="auto" >Organization, </font></font><br><font dir="auto" ><font dir="auto" >Assertiveness, </font></font><br><font dir="auto" ><font dir="auto" >Good communication </font></font><br><font dir="auto" ><font dir="auto" >skills, Negotiation skills </font></font><br><font dir="auto" ><font dir="auto" >, Ethics. </font></font><br><font dir="auto" ><font dir="auto" >Company Information: </font></font><br><font dir="auto" ><font dir="auto" >Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. </font></font><br><font dir="auto" ><font dir="auto" >Safran was ranked second in the Aerospace &amp; Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. </font></font><br><font dir="auto" ><font dir="auto" >Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems. </font></font><br><font dir="auto" ><font dir="auto" >Here, you will develop your skills and grow within a community of experts who enrich your experience every day. </font></font><br><font dir="auto" ><font dir="auto" >Here,collaboration connects our teams across the globe.</font></font><br>Did you know? We have probably already flown together!<br>Would you like to join us? Learn more about Safran Cabin here.<br>(Hyperlink: https://www.safran-group.com/en/companies/safran-cabin)<br>Locate your future workplace<br>Route deTunis<br>8020<br>Dhari<br>Tunisia<br>Copy Address<br></div></section>

<p>JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people s health. We re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works at Tunusia location in the Established Pharmaceuticals Division that we are committed to bringing the benefits of our trusted medicines to more people in the world s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory. What You'll Do The Affiliate Safety Representative (ASR) in French Africa Cluster (FAC) and ASR back-up during absence of the main ASR in English Africa Cluster (EAC) Affiliate ensures that all activities related to pharmacovigilance (PV) for both Abbott EPD investigational and registered medicinal products are performed at Affiliate level in accordance with internal Abbott policies and procedures as well as with local regulatory requirements. The ASR further is the primary pharmacovigilance interface of Abbott EPD with local health authorities and represents pharmacovigilance internally within the Affiliate organization. Core Job Responsibilities: Acts as a local QPPV on a 24/7/365 basis in FAC Affiliate. Maintenance of the Affiliate PV System Country Chapter and additional local PV procedures, forms, and templates PV business continuity planning and notification of any business interruptions that pose a threat locally or globally to pharmacovigilance processes or endanger regulatory compliance Receipt, recording, and reconciliation of safety information Safety surveillance including literature and health authority website screening and preparation of local periodic safety reports and Risk Management Plans Regulatory submission of safety information Basic PV training of local EPD staff PV record retention and archiving Implementation of out-of-office coverage for receiving and recording safety-relevant information Maintenance of local PV product list Ensure PV matters in local interventional studies and local non-interventional organized data collection schemes Negotiation and implementation of local commercial pharmacovigilance agreements and local pharmacovigilance service agreements Due Diligence for product acquisition or in-licensing negotiated by an Affiliate organization Provision of local PV Compliance metrics and management of non-compliances Coordination/management of PV audits and inspections at the Affiliate leve Ensure vigilance compliant to local legislation for Abbott EPD products beyond medicinal products such as medical devices and food supplements The role takes responsibility for implementation and maintenance of a functional and compliant local PV system: Implementation of local legislative and Abbott internal requirements in FAC Affiliates Local PV interface to Health Authorities PV point of contact for Affiliate non-PV functions and GPV headquarter Works in collaboration with local non-PV stakeholders to maintain a timely and complete exchange of PV-relevant information Supports the Manager PV Regional or GPV headquarter for specific global projects, as assigned Deputizes for Manager PV Regional during absence In additional as an ASR BU role takes responsibility for maintaining a functional and compliant PV system in EAC Affiliate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Ideally graduate with a Life Sciences or Pharmacy degree or equivalent qualification PV experience in pharmaceutical company is preferred Understanding of local PV regulation Ability to give attention to the detail Computer literacy (Windows, MS Office) Good English language skills Good communication skills with internal and external stakeholders</p>

<p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality. Your main duties will revolve around on-site quality inspections of our clients products. Check email daily to receive inspection documents. Attend to inspections on time and communicate with supplier in a professional way. Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures. Fulfill inspection reports according with company procedures and timelines.</p><p><strong>Desired Candidate Profile</strong></p><p>&nbsp;First of all, we want someone with: Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more); Knowledge of AQL standards, as well as relevant safety and quality regulations; Good command of English (spoken and written); Great attention to detail and strong professional ethics.</p>

<p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality. Your main duties will revolve around on-site quality inspections of our clients products. Check email daily to receive inspection documents. Attend to inspections on time and communicate with supplier in a professional way. Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures. Fulfill inspection reports according with company procedures and timelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:<br>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);<br>Knowledge of AQL standards, as well as relevant safety and quality regulations;<br>Good command of English (spoken and written);<br>Great attention to detail and strong professional ethics.</p>

<p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality. Your main duties will revolve around on-site quality inspections of our clients products. Check email daily to receive inspection documents. Attend to inspections on time and communicate with supplier in a professional way. Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures. Fulfill inspection reports according with company procedures and timelines.</p><p><strong>Desired Candidate Profile</strong></p><p>First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

Job Description <div> <p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.</p> <p>Your main duties will revolve around on-site quality inspections of our clients products.</p> <ul> <li>Check email daily to receive inspection documents.</li> <li>Attend to inspections on time and communicate with supplier in a professional way.</li> <li>Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.</li> <li>Fulfill inspection reports according with company procedures and timelines.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>Think you have what it takes? First of all, we want someone with:</p> <ul> <li>Experience in quality management, especially <strong>softlines/ garments/ textiles/ footwear </strong>(2 years or more);</li> <li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li> <li>Good command of English (spoken and written);</li> <li>Great attention to detail and strong professional ethics.</li></ul></div>

<p>Ensure you have and record the acknowledgments of receipt of launched orders. Follow up on order lines after their launch to suppliers and intervene if necessary to ensure that the requested deadlines and quantities are met. Update the ERP according to the progress of ongoing order lines and ensure material coverage. Record the receipt dates of order lines on the ERP at the storage platform and according to the current flow. Ensure the reception and invoicing of ordered lines. Ensure the application of the escalation process in case of delay or non-compliance with the commitment from suppliers. Process action messages by optimizing stocks, analyzing excess and unnecessary quantities, and implementing necessary actions. Participate in crisis management with suppliers. Comply with environmental regulations and procedures related to its activities. In case of environmental incident (water leak, spill, improper waste sorting, fire, etc.), alert the hierarchical manager / E&amp;S Correspondent. Contribute to the improvement of the environmental management system through proposals and suggestions.</p><p><strong>Desired Candidate Profile</strong></p><p>Organisation<br>Ethics<br>Critical thinking<br>Foresight<br>Good communication<br>Active listening<br>Good interpersonal skills</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and manage process improvement projects within the Supply Chain at Safran. Establish current state assessments, identify needs and highlight areas for improvement. Evaluate the budget and resources required for project implementation / action plan while taking into account Safran standards and regulatory and budgetary constraints. Validate the six project packages upstream to secure end-user buy-in. Coordinate the project team and lead project steering committee meetings. Formalize and implement standards and conduct appropriate training to ensure the sustainability of results. Validate project milestones with the Supply Chain project manager and provide regular progress reports to stakeholders, guaranteeing project completion. Encourage and coordinate the deployment of best practices implemented across all Business Units. Prepare and deliver training on supply chain topics in line with training plans. Participate in the deployment of Lean concepts to Supply Chain teams. Support Business Units in converging towards One Safran. Support Business Units in sustainable development: migration to SAP, use of LeanDNA. Provide methodological support in Safran Supply Chain projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, Assertiveness, Negotiation Techniques, Analytical Skills, Synthesis Skills, Strategic Intelligence, Dispute Resolution, Risk Management</font></font></p>

<p>Description du poste Vous souhaitez voluer dans un environnement industriel dynamique, au c ur de la performance conomique et op rationnelle ? Vous aimez manager, structurer, pr voir et accompagner les quipes op rationnelles. Alors ce poste est fait pour vous ! Votre mission Management et coordination : Encadrer et animer l quipe technique. Planifier et r partir les t ches en fonction des priorit s et des comp tences. Maintenance et suivi technique : Superviser la maintenance pr ventive et corrective des quipements. Garantir la conformit des installations aux normes en vigueur (s curit , qualit , environnement). Gestion des projets : Piloter les projets techniques en coordination avec les autres sites STAUBLI. G rer les budgets allou s et optimiser les co ts. Am lioration continue : Identifier les axes d am lioration et proposer des solutions innovantes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 minimum s orientant vers les m tiers m canique ou lectrom canique, Vous avez 5 ans d exp rience minimum dans un poste similaire, Personne de terrain, vous tes autonome et r actif(ve) et votre esprit d quipe est reconnu comme l une de vos principales qualit s.</p>

<p>Ensure the highest standards of cleanliness, comfort, safety, and service throughout the hotel by overseeing housekeeping operations and maintaining guest rooms and public areas in accordance with Four Seasons standards and policies.</p><p>What you will do</p><ul><li>Support the Housekeeping Manager in achieving departmental goals, service excellence, and guest satisfaction targets.</li><li>Monitor housekeeping team performance and provide guidance, training, and support to maintain high service standards.</li><li>Assist in managing the daily operations of the Housekeeping Department to ensure the ultimate comfort, cleanliness, and safety of all guests.</li><li>Ensure all guest requests and concerns are handled promptly, efficiently, courteously, and professionally to achieve maximum guest satisfaction.</li><li>Conduct regular inspections of guest rooms and public areas.</li><li>Assist in managing departmental schedules, staffing requirements, inventories, and housekeeping supplies.</li><li>Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, or a related field preferred.</p><p>3-5 years of housekeeping experience in a luxury hotel environment.</p><p>Knowledge of housekeeping operations, quality standards, health and safety regulations, and luxury hospitality service standards.</p><p>Strong leadership, guest service, and team management skills.</p><p>Time Management and Organization</p><p>Quality and Attention to Detail</p>

<p>Analyze needs before placing orders and intervene with interested parties in case of discrepancies in deadlines or quantities. Issue needs according to a defined frequency. Manage the processing and placement of orders in compliance with stock policy. Ensure that acknowledgments of receipt for placed orders are obtained and recorded. Track order lines after placement with suppliers and intervene if necessary to ensure that requested deadlines and quantities are met. Update the ERP according to the progress of ongoing order lines and ensure material coverage. Record reception dates of order lines on the ERP at the storage platform according to the current flow. Ensure the reception and invoicing of ordered lines. Process action messages by optimizing stocks, analyzing excess quantities and those without need, and implementing necessary actions. Participate in crisis management with suppliers. Comply with environmental regulations and procedures related to its activities. In case of environmental incident (water leak, spill, improper waste sorting, fire, etc.), alert the hierarchical manager / E&amp;S Correspondent. Contribute to the improvement of the environmental management system through proposals and suggestions.</p><p><strong>Desired Candidate Profile</strong></p><p>Analytical skills, Organization, Assertiveness, Good communication, Negotiation techniques, Ethics</p>

<p><b>Summary </b>The Oncology Therapeutic Area Representative is responsible for executing the in-field commercial strategy for assigned oncology brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivering agreed business objectives. The Oncology Therapeutic Area Representative serves as a trusted partner to oncology healthcare professionals (HCPs), supporting scientific exchange and appropriate product use while operating in full compliance with Novartis policies, ethical standards, and local regulatory requirements.</p><p>About the Role Major Accountabilities • Execute the ICE field execution framework by: • Segmenting customers according to company standards (e.g., via ViP tool). • Applying value-based tiering. • Using tailored promotional content and key messages based on customer segments. • Adhering to data-driven call plan recommendations (e.g., via IDS+). • Consistently deploying personalized omnichannel customer journeys enabled by global digital tools (e.g., RepAI, IDS+, OnCore, Veeva, etc.). • Timely documenting customer interactions and visits. • Deliver high-quality, compliant promotional activities and customer engagements aligned with oncology brand and Therapeutic Area (TA) strategies by: • Applying approved messages through the 6 Impact Behaviors (6IBs) selling model. • Leveraging technology-enabled solutions to enhance customer engagement (e.g., RepAI, IDS+, OnCore, Veeva CRM, etc.). • Continuously improving execution quality through coaching feedback, field effectiveness assessments (STEM), and performance insights (e.g., BEST, C360) in collaboration with the Area Manager and/or TA Lead. • Act as a trusted Oncology Therapeutic Area Partner to oncologists and other oncology stakeholders by communicating clinical evidence, treatment guidelines, real-world insights, and appropriate product use to support optimal patient outcomes. • Develop and maintain strong professional relationships with oncology healthcare professionals, cancer centers, key accounts, and multidisciplinary care teams within the territory. • Maximize the use of technology-enabled support systems, including "next best action" recommendations, to improve customer engagement effectiveness. • Gather, analyze, and share field insights regarding oncology treatment practices, patient pathways, market dynamics, competitor activities, customer needs, and territory opportunities to support strategic decision-making. • Participate in oncology congresses, local scientific meetings, advisory boards, and promotional activities in compliance with governance standards. • Collaborate cross-functionally with Oncology Marketing, Medical Affairs, Value &amp; Access, Business Excellence, and other key partners to deliver a seamless customer experience. • Operate in full compliance with Novartis policies, ethical standards, pharmacovigilance requirements, and local regulatory guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Ideal Background Education • University degree in Life Sciences, Pharmacy, Medicine, Business, or a related field. Languages • Country language required. • English preferred. Experience / Professional Requirements Relevant Experience • Proven experience in the pharmaceutical, biotechnology, or healthcare industry. • Experience in Oncology is strongly preferred. • Strong understanding of oncology disease areas, treatment landscapes, clinical data interpretation, and patient journeys. • Demonstrated ability to build and maintain relationships with oncologists, hematologists, pharmacists, and other healthcare stakeholders. • Strong customer engagement and stakeholder management skills. • Ability to effectively execute personalized omnichannel customer engagement strategies. • Commercial mindset with strong execution and accountability. • Analytical skills with the ability to interpret data, insights, and KPIs to drive performance. • Excellent communication, presentation, and scientific discussion skills. • Ability to work independently while collaborating effectively across cross-functional teams. • Demonstrated proficiency in leveraging digital and AI-enabled tools as part of daily work. • High standards of integrity, ethics, compliance, and patient-centricity.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>The Oncology Therapeutic Area Representative is responsible for executing the in-field commercial strategy for assigned oncology brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivering agreed business objectives. The Oncology Therapeutic Area Representative serves as a trusted partner to oncology healthcare professionals (HCPs), supporting scientific exchange and appropriate product use while operating in full compliance with Novartis policies, ethical standards, and local regulatory requirements.<br><p><b>Job Description</b></p><br><br><p><b>Major Accountabilities</b></p><br><br><ul><li>Execute the ICE field execution framework by:<ul><li>Segmenting customers according to company standards (e.g., via ViP tool).</li><li>Applying value-based tiering.</li><li>Using tailored promotional content and key messages based on customer segments.</li><li>Adhering to data-driven call plan recommendations (e.g., via IDS+).</li><li>Consistently deploying personalized omnichannel customer journeys enabled by global digital tools (e.g., RepAI, IDS+, OnCore, Veeva, etc.).</li><li>Timely documenting customer interactions and visits.</li></ul></li><li>Deliver high-quality, compliant promotional activities and customer engagements aligned with oncology brand and Therapeutic Area (TA) strategies by:<ul><li>Applying approved messages through the 6 Impact Behaviors (6IBs) selling model.</li><li>Leveraging technology-enabled solutions to enhance customer engagement (e.g., RepAI, IDS+, OnCore, Veeva CRM, etc.).</li><li>Continuously improving execution quality through coaching feedback, field effectiveness assessments (STEM), and performance insights (e.g., BEST, C360) in collaboration with the Area Manager and/or TA Lead.</li></ul></li><li>Act as a trusted <b>Oncology Therapeutic Area Partner</b> to oncologists and other oncology stakeholders by communicating clinical evidence, treatment guidelines, real-world insights, and appropriate product use to support optimal patient outcomes.</li><li>Develop and maintain strong professional relationships with oncology healthcare professionals, cancer centers, key accounts, and multidisciplinary care teams within the territory.</li><li>Maximize the use of technology-enabled support systems, including "next best action" recommendations, to improve customer engagement effectiveness.</li><li>Gather, analyze, and share field insights regarding oncology treatment practices, patient pathways, market dynamics, competitor activities, customer needs, and territory opportunities to support strategic decision-making.</li><li>Participate in oncology congresses, local scientific meetings, advisory boards, and promotional activities in compliance with governance standards.</li><li>Collaborate cross-functionally with Oncology Marketing, Medical Affairs, Value &amp; Access, Business Excellence, and other key partners to deliver a seamless customer experience.</li><li>Operate in full compliance with Novartis policies, ethical standards, pharmacovigilance requirements, and local regulatory guidelines.</li></ul><p><b>Ideal Background</b></p><br><br><p><b>Education</b></p><br><br><ul><li>University degree in Life Sciences, Pharmacy, Medicine, Business, or a related field.</li></ul><p><b>Languages</b></p><br><br><ul><li>Country language required.</li><li>English preferred.</li></ul><p><b>Experience / Professional Requirements</b></p><br><br><p><b>Relevant Experience</b></p><br><br><ul><li>Proven experience in the pharmaceutical, biotechnology, or healthcare industry.</li><li>Experience in <b>Oncology</b> is strongly preferred.</li><li>Strong understanding of oncology disease areas, treatment landscapes, clinical data interpretation, and patient journeys.</li><li>Demonstrated ability to build and maintain relationships with oncologists, hematologists, pharmacists, and other healthcare stakeholders.</li><li>Strong customer engagement and stakeholder management skills.</li><li>Ability to effectively execute personalized omnichannel customer engagement strategies.</li><li>Commercial mindset with strong execution and accountability.</li><li>Analytical skills with the ability to interpret data, insights, and KPIs to drive performance.</li><li>Excellent communication, presentation, and scientific discussion skills.</li><li>Ability to work independently while collaborating effectively across cross-functional teams.</li><li>Demonstrated proficiency in leveraging digital and AI-enabled tools as part of daily work.</li><li>High standards of integrity, ethics, compliance, and patient-centricity.</li></ul><br><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div>

<p>Directly reporting to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</p><p>Missions:</p><ul><li>You manage daily production (priority management, planning, organization of team tasks)</li><li>You drive the implementation of procedures and knowledge management</li><li>You take charge of the integration, support, and training of your team members</li><li>You are responsible for the optimal functioning of production in compliance with objectives, particularly in terms of customer service quality (reporting, statistical monitoring)</li><li>You are proactive in optimizing the quality of service (participation in technical committees)</li><li>You participate in support interventions for users.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You speak French and English fluently.</p><p>You have previous experience in IT and have already coordinated a team of helpdesk and/or proximity technicians.</p><p>Your autonomy, analytical and synthesis skills will be determining criteria for success in this role.</p><p>Mastery of the core skills of service desk and/or proximity support.</p><p>Technical knowledge of the environment used (core applications, diagnostic tools, office environment).</p><p>Bac + qualification in IT and/or a minimum of 3 years of experience in a similar role.</p><p>Supervision of a 24/7 team.</p>

<p>As part of the development of our activity and the strengthening of our partner network, we are looking for a Partner Manager. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.</p><p>Main Mission</p><p>Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.</p><p>Responsibilities:</p><ul><li>Develop and maintain strong, long-lasting relationships with portfolio partners.</li><li>Monitor and analyze partner performance.</li><li>Design and implement action plans to improve overall performance.</li><li>Ensure proper execution of commercial activations and promotions negotiated with partners.</li><li>Support and train partners.</li><li>Handle partner complaints and resolve disputes in coordination with internal teams.</li><li>Identify and develop upsell and cross-sell opportunities with existing partners.</li><li>Produce regular performance reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required:</p><ul><li>Minimum of 3 years of experience in account management, sales, or a similar role.</li><li>Bachelor s degree (or equivalent) in business, marketing, management, or a related field.</li><li>Excellent interpersonal and analytical skills.</li><li>Ability to work with cross-functional teams.</li><li>Strong results-driven and performance-oriented mindset.</li></ul><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while meeting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>