Sales Rep. Jobs in Tunisia
340 Jobs Found
<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>
<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: Data Operations Specialist</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <span><strong>Report to: Data Operations Manager</strong></span> <br> <span><strong>Overview:</strong></span><br><span>The Data Operations Specialist will be part of the Marketing Analytics & Insights Team. Our mission is to use Data & Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Data Operations Manager, you will collaborate with experienced Data Analysts & Data Scientists. Your role is to establish a robust data foundation that supports the organization's analytical needs and enables data-driven decision-making across all functions.</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</span></li> <li><span>You monitor data flows of customers and prospects and identify, analyze and resolve issues</span></li> <li><span>You are continuously working on further improving our data collection monitoring, data quality, and integrity</span></li> <li><span>You perform audits of data quality</span></li> <li><span>You know our data, database and data structure</span></li> <li><span>You demonstrate detailed understanding of downstream data workflows and interdependencies</span></li> <li><span>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</span></li> <li><span>You help the privacy team to maintain GDPR compliance</span></li> <li><span>You follow identified issues with technical teams </span></li> <li><span>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</span></li> <li><span>You document and maintain Data Operations Specialist procedures and guidelines</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</span></li> <li><span>Excellent analytical and problem-solving skills$</span></li> <li><span>Fluent level in English is required</span></li> <li><span>Attention to detail and a strong commitment to data accuracy and quality </span></li> <li><span>Cross functional support (ad hoc) with Marketing and Telesales agents</span></li> <li><span>Strong understanding of database and business needs</span></li> <li><span>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities </span></li> <li><span>Good proficiency in writing & speaking the English language</span></li> <li><span>Motivated and energetic at completing tasks and learning new tasks</span></li> <li><span>Ability to meet deadlines. </span></li> <li><span>Knowledge of the reporting systems Looker is a plus </span></li> <li><span>Direct mail or Marketing experience is a plus</span></li> <li><span>Familiarity with cloud computing platforms like </span><span>AWS</span><span> (optional)</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Our Chemist is responsible for performing physical and chemical testing in support of the site Quality Assurance/Quality Control (QA/QC) program.</span><span>The lab operates 24 hours per day, 7 days per week. <strong>This position is a third shift position M-F from 10:00 PM to 7:00 AM.</strong></span></p><br>
<strong><span>Responsibilities: </span></strong>
<ul>
<li>
<p><span>Perform physical and chemical testing of raw material, packaging material, in-process and finished product in accordance with standard procedures. Approves materials and products based on test results</span></p><br>
</li>
<li>
<p><span>Participate in investigations to identify root cause and recommend corrective and preventive actions</span></p><br>
</li>
<li>
<p><span>Apply appropriate methodologies and data interpretation techniques to assist in overcoming difficulties and promote continuous improvement.</span></p><br>
</li>
<li>
<p><span>Maintain the laboratory quality assurance systems to assure validity of data and troubleshoot basic instrument problems</span></p><br>
</li>
<li>
<p><span>Perform or assist vendors in the installation qualification (IQ), operational qualification (OQ) and performance qualification (PQ) of laboratory instruments and equipment. Conducts lab verification of instruments</span></p><br>
</li>
<li>
<p><span>Use laboratory safety equipment and understand precautions in handling reagents and disposal of chemical waste according with local environmental regulations</span></p><br>
</li>
<li>
<p><span>Develop in depth knowledge of how to operate analytical instruments and other standard laboratory equipment relevant to job responsibilities</span></p><br>
</li>
<li>
<p><span>Understand and accurately follow written lab procedures, global methods, local methods and published standard sources</span></p><br>
</li>
<li>
<p><span>Develop in depth knowledge of how to calibrate and maintain analytical instruments and the use of analytical reference standards relevant to job description</span></p><br>
</li>
<li>
<p><span>Prepare positive release documentation including analytical lab reports and certificates of analysis</span></p><br>
</li>
</ul>
<strong><span>Required Qualifications:</span></strong>
<ul>
<li>
<p><span>Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related technical field</span></p><br>
</li>
<li>
<p><span>A minimum of 0 - 2 years experience in an Analytical lab, or pharmaceutical, medical device, cosmetic or consumer products industries</span></p><br>
</li>
<li>
<p><span>Proven proficiency in laboratory skills with training in chemistry</span></p><br>
</li>
<li>
<p><span>Knowledge of Microsoft Office Suite</span></p><br>
</li>
<li>
<p><span>Willing to work third shift M-F</span></p><br>
</li>
</ul>
<strong><span>Preferred Qualifications: </span></strong>
<ul>
<li>
<p><span>Excellent interpersonal, communication skills, and ability to work in a team environment</span></p><br>
</li>
<li>
<p><span>Strong multitasking skills in a fast paced, changing environment</span></p><br>
</li>
<li>
<p><span>Attention to detail</span></p><br>
</li>
</ul>
</div>
<p>We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Reservations Manager , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where reservations initiatives & hotel targets are achieved. Supervises the reservations team fostering a culture of growth, development, and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem- solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira & Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM & Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira & Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting & Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration & continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span>The HR Executive will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance. This role requires strong interpersonal skills, attention to detail, and a passion for fostering a positive workplace culture.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Assist in the talent acquisition process by posting job openings, screening resumes, and scheduling interviews.</span></span></span></li>
<li><span><span><span>Help coordinate onboarding programs for new hires, including orientation and initial training sessions.</span></span></span></li>
<li><span><span><span>Implement training plans for current employees and new hires to ensure employee development and motivation.</span></span></span></li>
<li><span><span><span>Conduct follow-ups with new employees during their onboarding period to address any questions or concerns.</span></span></span></li>
<li><span><span><span>Assist in the offboarding process by preparing exit interview materials and gathering feedback from departing employees.</span></span></span></li>
<li><span><span><span>Serve as a point of contact for employees regarding basic inquiries and concerns to promote a positive work environment.</span></span></span></li>
<li><span><span><span>Enhance communication between management and employees, ensuring all staff are informed about job-related information and their rights.</span></span></span></li>
<li><span><span><span>Support employee relations initiatives by helping to resolve minor conflicts and promoting a team-oriented atmosphere.</span></span></span></li>
<li><span><span><span>Review station reports (turnover, surveys), analyze them in coordination with the station/country manager, and help address any issues to retain employees.</span></span></span></li>
<li><span><span><span>Maintain knowledge of legal requirements and government regulations affecting HR functions to ensure compliance with labor laws.</span></span></span></li>
<li><span><span><span>Assist in identifying training needs and help coordinate training sessions or workshops for staff.</span></span></span></li>
<li><span><span><span>Help organize social events for the station to promote team bonding and engagement.</span></span></span></li>
<li><span><span><span>Administer a rewards system to recognize high achievers within the organization.</span></span></span></li>
<li><span><span><span>Create and update local policies and the employee handbook to ensure clarity and compliance.</span></span></span></li>
<li><span><span><span>Help organize career development programs to support employee growth and skill enhancement.</span></span></span></li>
<li><span><span><span>Monitor and assist in evaluating training programs to ensure they meet employee and organizational needs.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in human resources, Business Administration, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in HR or related field preferred.</span></span></span></li>
<li><span><span><span>Strong knowledge of labor laws and HR best practices.</span></span></span></li>
<li><span><span><span>Excellent communication and interpersonal skills.</span></span></span></li>
<li><span><span><span>Proficient in MS Office Suite and HR software (e.g., HRIS).</span></span></span></li>
<li><span><span><span>E<span><span><span>xcellent MS office skills: Word, Excel and Power Point</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Excellent English Verbal & Written skills</span></span></span></span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Administrative Skills<br>Communication Skills<br>Documentation Management<br>Interpersonal Skills<br>Process Oriented<br>Relationship Building<br>Stakeholder Management<br>Teamwork<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.</p><p>Your Missions:</p><p>Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:</p><p>1. Elasticsearch Design & Performance:</p><p>Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.</p><p>Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.</p><p>Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.</p><p>2. Backend Development & Pipelines (Java):</p><p>Develop and maintain the Elasticsearch query management backend and high-performance caching systems.</p><p>Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.</p><p>3. Monitoring, Optimization & Production Support:</p><p>Analyze cluster performance (Search & Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.</p><p>Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.</p><p>Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Technical Skills (Hard Skills):</b></li><li><b>Elasticsearch Expertise:</b> You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li><b>Java Development:</b> Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li><b>Performance & Internals:</b> Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li><b>Python Development:</b> Knowledge of Python and data manipulation libraries (pandas).</li><li><b>Data & CI/CD Ecosystem:</b> Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li><b>Human and Relational Qualities (Soft Skills):</b></li><li><b>Autonomy and Rigor:</b> Ability to propose optimizations and carry subjects end-to-end in a context.</li><li><b>Analytical and Investigative Mindset:</b> You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li><b>Communication:</b> Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>The PBX Operator is responsible for managing all incoming and outgoing calls within the hotel in a professional, courteous, and efficient manner. The role ensures seamless communication between guests, departments, and external callers while maintaining the highest standards of service and confidentiality.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><span>Answer all incoming calls promptly and professionally according to hotel standards.</span></li><li><span>Route calls accurately to the appropriate departments or guest rooms.</span></li><li><span>Handle guest requests, wake-up calls, messages, and emergency calls efficiently.</span></li><li><span>Maintain accurate records of wake-up calls and message handling.</span></li><li><span>Provide guests with hotel information, services, and directions when required.</span></li><li><span>Coordinate communication during emergencies following hotel procedures.</span></li><li><span>Monitor and operate communication systems and related equipment.</span></li><li><span>Ensure all calls are handled with confidentiality and professionalism.</span></li><li><span>Report any technical issues related to telephone systems to the concerned department.</span></li><li><span>Support Front Office operations when needed.</span></li></ul><p><b>What you bring</b></p><br><br><ul><li><span>Previous experience in Front Office or PBX operations is preferred.</span></li><li><span>Excellent communication and telephone etiquette skills.</span></li><li><span>Good command of English; additional languages are an advantage.</span></li><li><span>Ability to work under pressure and multitask.</span></li><li><span>Strong customer service orientation.</span></li><li><span>Basic computer knowledge and familiarity with hotel systems.</span></li><li><span>Professional communication skills</span></li><li><span>Attention to detail</span></li><li><span>Problem-solving abilities</span></li><li><span>Teamwork and cooperation</span></li><li><span>Time management</span></li><li><span>Guest service excellence</span></li><li><span>Excellent English and French skills </span></li></ul><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><p>• <b> <span>full time</span></b></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Carpenter is responsible for maintaining, repairing, and constructing wooden fixtures, furniture, and structures throughout the hotel to ensure a safe, functional, and aesthetically pleasing environment for guests and employees. The role supports preventive maintenance programs and responds to maintenance requests in guest rooms, public areas, restaurants, offices, and other hotel facilities. <br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></p><br><br><p>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</p><br><br>
Contexte
<br><p>Le(la) BIM Manager a un rôle clé dans le pilotage des projets d’infrastructures ferroviaires pour le compte des clients de la région France, dans le cadre de missions de conseil, d’AMO et de MOE de conception, travaux et Essais.</p><br><br><p><br>Quelque soient les objectifs BIM sur le projet, (selon exigences clients, partenaires…), le(la) BIM Manager est impliqué à minima durant l’offre et au démarrage du projet. Son implication durant le projet dépendra des objectifs et exigences BIM à déployer, de la taille et durée du projet.</p><br><br>
Missions/Responsabilités
<br><p>Lors de démarches commerciales amont et en phase d’offre, en collaboration avec le Responsable du déploiement opérationnel BIM de la région france, des équipes techniques BIM et des équipes d’offres :</p><br><br><ul><li>S’attacher à la compréhension du besoin client</li><li>Analyser les objectifs et exigences BIM du projet</li><li>Rédaction des protocoles BIM</li><li>Réaliser le BIM Gap Analysis et définir les investissements</li><li>Analyser la cohérence des méthodologies avec les objectifs BIM.</li></ul><br><p>En phase Projet :</p><br><br><ul><li>Etablir le « BIM Execution Plan » comprenant les objectifs du BIM pour le projet, les « BIM uses », les processus d’échanges d’information et la gestion électronique des données BIM</li><li>S’assurer du bon déroulement et la mise en place du BEP</li><li>S’assurer de la mise en oeuvre des BIM standards SYSTRA (processus de production des livrables, le processus contrôle qualité …)</li><li>Le cas échéant, s’assurer du respect des normes</li><li>Participer dans l’analyse et la mise en place de l’environnement commun de données</li><li>Anticiper les besoins en formation du projet, animer des sessions d’informations et ou de formations pour les collaborateurs de la région et pour les maîtres d’ouvrage</li><li>Contrôler la qualité des livrables BIM avant leurs remises au client</li><li>Veiller et assurer le support et être à l’écoute de l’équipe projet à la fois pour le management, la coordination et la production, en participant le cas échéant aux réunions de revues de maquette</li></ul><p><br>Vous contribuerez activement à l’essor du BIM management à la région France par :</p><br><br><ul><li>Une action spécifique de prospection commerciale et de développement de missions répondant aux besoins d’un Client grand compte, en relation étroite avec les responsables commerciaux et les directions opérationnelles de la région france.</li><li>La mise en œuvre de cas d’usage nouveaux et innovants pour les phases de chantier (4D pour des contexte de travaux sous exploitation, …) et en anticipation des phases d’exploitation et de maintenance (outils immersifs,)</li><li>L’organisation de bilans / REX sur les projets et les offres s’inscrivant dans une démarche BIM</li></ul>
Profil/Compétences <br><ul><li>Connaissances BIM Management</li><li>Connaissances expertes outils BIM</li><li>Compétences techniques en infrastructures et bâtiments</li></ul>
<br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br>
Remote
<p>No</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
<br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>The Strategy & Digital Manager is the primary architect of the plant’s future-state operating model. This dual-purpose leadership role is responsible for orchestrating the site’s five-year strategic roadmap—aligning capacity, sourcing, and "Funding the Growth" initiatives with long-term business objectives—while simultaneously spearheading the plant’s Industry 4.0 transformation.</span></p><br> <p><span>As the site’s central strategist and digital gatekeeper, you will bridge the gap between long-term operational planning and a digitally-enabled shop floor. By leveraging operational & advanced analytics, digital tools, and emerging technologies, you will drive a data-centric culture that optimizes production, minimizes waste, and builds future-ready technical capabilities across the entire workforce.</span></p><br> <p><strong><span>Your Day to Day and The Future</span></strong></p><br> <p><span>Plant Strategy & Operational Planning</span></p><br> <ul>
<li>
<p><span>Lead the five-year plant strategy process, ensuring a robust roadmap is in place to meet organizational growth and performance targets.</span></p><br>
</li>
<li>
<p><span>Lead and coordinate short and long term capacity planning and road maps aligned with strategic sourcing and cost savings initiatives.</span></p><br>
</li>
<li>
<p><span>Maintain factory capacity utilization models following the release of monthly forecasts.</span></p><br>
</li>
<li>
<p><span>Partner with Division Network Operations to drive the timely and accurate collection of plant volume data for Budget and Latest Estimate (LE) reviews </span></p><br>
</li>
<li>
<p><span>Develop and drive strategies for product and material portfolio simplification to improve plant performance and resilience.</span></p><br>
</li>
<li>
<p><span>Lead and Coordinate the Funding The Growth Program to achieve savings targets (Coordinate Brainstorming Activities, Projects, go / no go decisions, benchmarking)</span></p><br>
</li>
</ul>
<p><span>Digital Transformation</span></p><br> <ul>
<li>
<p><span>Develop and execute the plant-specific digital roadmap, aligning global/divisional/Plant initiatives to transition the plant from traditional to digital operations aligning with the key pillars of Industry 4.0.</span></p><br>
</li>
<li>
<p><span>Act as the central gatekeeper for all plant-level digital requests and technology needs.</span></p><br>
</li>
<li>
<p><span>Partner with plant functional leads to evaluate digital opportunities based on ROI, operational pain points, and technical feasibility.</span></p><br>
</li>
<li>
<p><span>Drive the cultural shift toward digital ways of working through structured training, communication, and building a network of digital champions.</span></p><br>
</li>
<li>
<p><span>Enforce an "Adopt-First" mindset, ensuring global or division tools are utilized before any local "self-service" development begins.</span></p><br>
</li>
<li>
<p><span>Drive the utilization of both operational advanced analytics at all levels in the site to optimize production, minimize waste, and improve process efficiencies.</span></p><br>
</li>
</ul>
<p><strong><span>You'll need to have:</span></strong></p><br> <ul>
<li>
<p><span>Bachelor’s Degree in a technical or analytical discipline.</span></p><br>
</li>
<li>
<p><span>8+ years of manufacturing, production, or operations experience.</span></p><br>
</li>
<li>
<p><span>Experience using analytical skills and working knowledge of databases and spreadsheets.</span></p><br>
</li>
<li>
<p><span>Experience in Manufacturing Operations, Logistics, Planning, Quality, Safety, or Finance.</span></p><br>
</li>
</ul>
<p><span>E</span><strong><span>ven better if you have:</span></strong></p><br>
<ul>
<li>
<p><span>Proven supply chain domain knowledge (process, systems, and data) with solid operational experience in demand or supply; end-to-end experience strongly preferred.</span></p><br>
</li>
<li>
<p><span>End-to-end supply chain experience covering planning, logistics, manufacturing, and/or customer service.</span></p><br>
</li>
<li>
<p><span>Experience with ML models and/or cloud architecture.</span></p><br>
</li>
<li>
<p><span>Formal certifications (e.g., PMP, CSM or equivalent Agile certifications).</span></p><br>
</li>
<li>
<p><span>Experience working in a global matrixed organization and/or with global functional roadmaps.</span></p><br>
</li>
<li>
<p><span>Demonstrated experience driving large-scale change management and digital adoption with diverse stakeholders.</span></p><br>
</li>
<li>
<p><span>Experience with SQL/Python for data manipulation and analytics.</span></p><br>
</li>
<li>
<p><span>Experience integrating GenAI/LLM into business processes.</span></p><br>
</li>
<li>
<p><span>Proficiency in Agile/Scrum and project or product lifecycle management</span></p><br>
</li>
<li>
<p><span>Strong interpersonal skills with the ability to communicate complex data to all levels of the organization.</span></p><br>
</li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in <b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you passionate about leading people, scaling automation, and enabling Citizen Development & AI adoption across a global organization? As Team Leader RPA & Citizen Development, you lead a cross-functional team consisting of two roles: 'AI & Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.</p><p>1. Team leadership & people development</p><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</li><li>Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</li></ul><p>2. Delivery & technical oversight</p><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</li></ul><p>3. Strategy, stakeholders & governance</p><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p>4. Adoption, improvement & scaling</p><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</li><li>Intrinsically motivated to innovate and improve your team, its processes, and yourself.</li><li>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</li><li>Experience scaling automation/AI programs across a large or global organization.</li><li>Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.</li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO). Provide up to tier 2 level ICT technical support to end users within Tunisia CO, resolving complex technical issues and maintaining the continuity and reliability of ICT services. Coordinate specialized end user support by managing the full lifecycle of assigned ICT issue tickets, resolving technical queries through multiple service channels and maintaining compliance with established Service Level Agreements (SLA). Provide support and assistance in the implementation, configuration and upgrades of ICT network infrastructure (firewall, routers, switches, access points, wan optimizers, etc.) and systems while recommending best technical solutions to achieve organizational standards within local technical constraints. Implement and monitor compliance in accordance with IOM ICT standards, policies and guidelines on networks, systems, telecoms, and all ICT services and equipments, maintaining operational consistency and security. Administer IOM Tunis ICT services/solutions (Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive) and related platforms to maintain secure, reliable and effective ICT service delivery. Work with the administration of Azure/Intune for the compliance of IOM Tunis with the established IOM ICT/Security standards (Microsoft Entra ID, SGs, Intune, etc.) Provide and facilitate end-user training and business process guidance, when necessary, supporting user capability and the effective adoption of organizational technologies and systems. Create and maintain comprehensive documentation and reference materials for implemented ICT systems in the CO for consistent system administration. Maintain an up-to-date record of ICT hardware and software asset records and recommend timely equipment replacement and software licenses renewal to the supervisor to support operational continuity. Support in access control management by maintaining cards registration, deletion, and activity logs reporting Implement IOM s Data Protection Principles into all Information Technology (IT)/Information Systems (IS) solutions and service delivery supporting compliance and security requirements. Immediately escalate any ICT problems or issues to IMT officer in the CO and regularly recommend improvements on efficiency and operational service or performance. Implement the ICT Business Continuity Plan (BCP) and Disaster Recovery Plans in the CO, monitor completion and accuracy of server s backup plans in accordance with IOM ICT standards. Administer endpoint security and compliance solutions, including Microsoft Intune, BitLocker, Zscaler, antivirus/EDR platforms and operating system patch management to maintain secure and compliant ICT environment. Perform such other relevant duties as maybe assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION Bachelor s degree in Computer Science, Engineering or a related field from an accredited academic institution with four years of relevant professional experience; or High School diploma with six years of relevant professional experience.</p><p>EXPERIENCE Demonstrated experience in Microsoft M365 Applications and Windows operating system; Has experience with offices support for LAN infrastructure, Active Directory domain environment and Windows- based servers, Windows Server, Microsoft Azure and desk support; Relevant experience in ICT systems including Database/System Management, or a combination of study, training, and professional work in a related field preferably in the Humanitarian or Development Fields; and, Previous work experience in international organizations and service industry companies would be an advantage.</p><p>SKILLS Can support and troubleshoot computer and network equipment, including Microsoft Office applications, TCP/IP Networking, and Windows operating systems; Strong understanding of Active Directory and Group policies; Ability to analyse and resolve endpoint compliance issues using Azure INTUNE; Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure; and, Ability to present ideas in a user-friendly language to non-technical staff and end-users knowledge of an issue-tracking system an advantage.</p><p>Languages IOM s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written).</p><p>DESIRABLE Working knowledge of Arabic and French.</p><p>Competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The HR Generalist is a strategic and operational HR partner within the HR function, responsible for designing and delivering Learning & Development initiatives, organizational effectiveness programs, talent retention strategies, employee engagement, and health & wellbeing solutions for the Tunisia branch office. Operating in a highly regulated oil & gas environment, the role ensures workforce capability, compliance with Tunisian labor law and hydrocarbons regulations, and alignment with HSSE standards. It works closely with the HR & Communication Manager to translate the people strategy into concrete programs that strengthen culture, enhance performance, and support business continuity. Complementing the HR & Payroll Administrator, who manages payroll and administrative processes, the HR Generalist owns the broader HR generalist and organizational development scope. The role is expected to operate with significant autonomy, lead cross-functional HR initiatives, act as a trusted advisor to line managers, and drive continuous improvement of HR practices across Mazarine Tunisia s operations.</p><p><strong>RESPONSIBILITIES & TASKS</strong></p><p><strong>Learning, Training & Development</strong></p><ul><li>Lead the design and implementation of training programs that build technical, managerial, behavior and HSSE (Health, Safety, Security & Environment) capabilities critical to oil & gas operations;</li><li>Support the HR & Communication Manager in developing the annual Training & Development plan, ensuring alignment with strategic objectives, compliance requirements, and identified workforce capability gaps;</li><li>Coordinate and deliver technical, managerial, soft-skills, and HSSE training programs: conduct needs analysis, source accredited providers, manage scheduling and logistics, and oversee post-training evaluation;</li><li>Build and maintain a comprehensive training catalogue covering operational, compliance, and leadership development needs; ensure relevance, quality, and alignment with industry standards;</li><li>Track training utilization, certification renewals, and budget consumption; produce regular reporting to the HR & Communication Manager and ensure audit readiness;</li><li>Maintain training records and individual development plans in the HRIS, rotation compliance and mandatory HSSE certifications;</li><li>Identify and propose innovative learning formats (e-learning, coaching, peer learning, mentoring, simulation-based training) adapted to oil & gas operational realities;</li><li>Contribute to continuous improvement of organizational effectiveness by integrating best practices from the energy sector and supporting long-term talent pipeline development.</li></ul><p><strong>HR Organisation</strong></p><ul><li>Ensure organizational structures remain aligned with evolving business needs and the operational realities of oil & gas activities;</li><li>Update and maintain HR System, to reflect structural changes;</li><li>Support job evaluation processes, competency mapping, and grading recommendations, ensuring consistency with industry benchmarks and internal equity;</li><li>Conduct competency assessments and collaborate with line managers to align employee skill profiles with technical, HSSE, and leadership requirements specific to oil & gas operations;</li><li>Maintain and standardize job description documentation, ensuring accuracy, and alignment with company standards;</li><li>Provide analytical support for workforce planning, including headcount reporting, skills & competencies gap assessments, succession planning, and organizational design proposals.</li></ul><p><strong>Performance Management & Retention</strong></p><ul><li>Coordinate the full performance management cycle, ensuring alignment with corporate objectives, HSSE standards, and oil & gas operational realities;</li><li>Lead the annual and mid-year review processes: train managers, track completion, and consolidate outcomes with accuracy and consistency;</li><li>Support line managers in conducting effective performance conversations, providing coaching tools and frameworks to ensure fairness, transparency, and compliance;</li><li>Analyze performance outcomes to identify trends, risks, and development needs; escalate findings to the HR & Communication Manager with actionable recommendations;</li><li>Design and implement targeted retention initiatives, including stay interviews, retention risk analysis, and tailored action plans for key staff;</li><li>Propose recognition programs that link performance results to both monetary and non-monetary rewards, reinforcing engagement and retention;</li><li>Monitor and report on key people indicators such as turnover and performance in collaboration with Group;</li><li>Contribute to building a culture of meritocracy and recognition, ensuring that performance management supports both employee motivation and business continuity.</li></ul><p><strong>Culture, Employee Engagement & Wellbeing</strong></p><ul><li>Promote company culture and HSSE values, ensuring employees experience a positive, inclusive, and supportive working environment across operations;</li><li>Design and deliver onboarding programs that immerse new joiners in the company s culture, values, compliance standards, and safety practices specific to the oil & gas industry;</li><li>Plan and coordinate team-building activities, internal events, and engagement programs that strengthen collaboration and reinforce a culture of safety and performance;</li><li>Administer and analyze employee engagement surveys; present findings to leadership and facilitate action planning to address workforce concerns and enhance retention;</li><li>In coordination with the Administration department, support the deployment of workplace initiatives contributing to a positive and engaging work environment;</li><li>Take an active part in all Labor union negotiations and social dialogue processes contributing to preparation, attending sessions, and monitoring the execution of commitments;</li><li>Act as a visible and approachable HR contact for culture and engagement matters, fostering trust, psychological safety, and a strong sense of belonging within a multicultural workforce.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bachelor's degree (License, Bac+3) required, Master's degree (Bac+5) preferred, in Human Resources Management, Law (Social/Labor Law), Business Administration;</li><li>Additional certification or continuing education in Tunisian labor law, social security (CNSS) regulations or payroll practice is an asset;</li><li>Additional certifications in HSSE, labor relations, or international HR practices (e.g., CIPD, SHRM, trainings) considered an asset.</li><li>Minimum 5 years of progressive HR generalist experience, including exposure to labor law compliance, employee relations, and organizational development in Tunisia;</li><li>Demonstrated ownership of Learning & Development, performance management, employee engagement, and retention programs in complex industrial or oil & gas environments;</li><li>Proven track record in training design, delivery, and budget management, including HSSE (Health, Safety, Security & Environment) programs and mandatory certifications;</li><li>Strong familiarity with Tunisian labor law, hydrocarbons code, and HR compliance requirements, including union relations and inspection procedures;</li><li>Experience in HRIS Systems and Microsoft Office (PowerPoint, Excel, Word), with the ability to produce executive-ready reports and analytics dashboards.</li><li>French, Arabic and English verbal and written (all three required).</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential. </span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>