Sales Rep. Jobs in Tunisia
352 Jobs Found
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Tunisia
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Nashville, Western TN, Northern AL</p><br><p>Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.</li><li>Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.</li><li>Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.</li><li>Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.</li><li>Provide direction and insights to key internal partners in business planning process. Consistently exemplify the AbbVie Ways of Working.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Business analysis and planning skills that drive sales performance.</li><li>Proven District Manager leadership to include: In good standing with safety and compliance standards. Minimum four years pharmaceutical sales management experience (external management experience can be considered). Is currently meeting performance expectations. Is living the AbbVie Way and effectively demonstrating the Leadership Attributes.</li><li>Excellent judgment and decision making skills. Ability to articulate the scientific aspects of treatments and therapeutic areas</li><li>Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.</li><li>Ability to create a culture of winning and full team engagement.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><ul><br> </ul> <p> <strong><font dir="auto" ><font dir="auto" >SUPPLY</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and validate 12-month rolling sales forecasts with the Sales Departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the Lynks tool is up to date: Prepare and validate sales forecasts, etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring proper consumption/elimination of residual sales forecasts</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the reliability of sales forecasts and edit the sales forecast reliability indicator.</font></font></li> <li><font dir="auto" ><font dir="auto" >Facilitate the monthly sales forecast follow-up meeting involving operations and sales departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Performing recurring computer data extractions: sales by item, stock valuation, </font></font></li> <li><font dir="auto" ><font dir="auto" >Calculation of monthly fuel supply requirements</font></font></li> <li><font dir="auto" ><font dir="auto" >Planning and preparation of fuel orders, attends programming meetings with the national programmer</font></font></li> <li><font dir="auto" ><font dir="auto" >Securing supplies by monitoring ship movements and SOTRAPIL programs</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring adequate stock levels of tools and safety stock; monitoring procurement budgets</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose appropriate solutions in case of problems (shortage, shortage or other)</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LOGISTICS ANALYSIS</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor key indicators: service rate, stock level, then propose and implement action plans in case of deviations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the risks of disruption, seek solutions with the sales team, Transport and Supply manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze logistics flows from different dashboards and propose supply chain optimization actions (supply, sites, transport)</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update logistics and financial dashboards</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete the documentation/procedure for the various processes involved in managing the SCM</font></font></li> <li><font dir="auto" ><font dir="auto" >Support for crisis management.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >ADMINISTRATIVE MANAGEMENT</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and monitor DGH files (decisions and authorizations, security stock transfer, capacity rental, general submissions, security bonus, etc.) at the General Directorate of Hydrocarbons to be in line with the regulations in force.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and monitor administrative files (capacity rental, storage, etc.) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Check and validate supplier invoices: STIR, SOTRAPIL, Confr res.</font></font></li> <li><font dir="auto" ><font dir="auto" >Entry of monthly orders for various white goods per site, with price updates in the system.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring and archiving of supply contracts, and manage their renewal dates.</font></font></li> </ul> <p><br></p></div><div><div><div>
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Tunisia
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Describe the primary goals, objectives or functions or outputs of this position.</p><br><p>Business Development Manager (BDM) represents the Facial Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for creating product acceptance and enhancing portfolio growth through business development activities. The BDM provides technical product and procedure expertise as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.</p><br><p>Responsibilities</p><br><p>List up to 10 main responsibilities for the job. Include information about the accountability and scope.</p><br><ul><li>The Business Development Manager leverages resources to accelerate the adoption and sales growth of the Facial Aesthetics portfolio which includes for BOTOX® Cosmetic, JUVEDERM® Collection of fillers, and Kybella® brands. Synergistically works and coordinates activities with other Allergan Aesthetics cross portfolio partners and support teams. Complies with required reporting, requests, and compliance policies.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>List required and preferred qualifications (up to 10). Include education, skills and experience.</p><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred</li><li>Experience and knowledge of general marketing principles and concepts within the healthcare environment. Experience and knowledge of inner workings of a physicians practice</li><li>Valid driver’s license</li><li>Strong business acumen and analytical skills. Proven record of driving sales execution. Effective consultative support. Strong problem solving and resolution skillset. Ability to develop key strategies and execute.</li><li>Strong communication and presentation skills, both verbal and written. Strong contract and negotiating skills. Financial and budgetary experience.</li><li>Ability to travel and be in the field four days a week</li><li>Ability to lift 50 lbs.</li><li>Proficiency on excel, word, power point and other software skills</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Rekrute
Tunisia
<h2 class="h5">Job description</h2>
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Job : <p>As a member of a small, dedicated team of two people, you will be co-responsible for receiving and responding to customer calls and emails concerning transport incidents, receiving damaged goods, exchange and refund requests, etc...</p><br><br><p>Your main focus will be:</p><br><br><p>- Handling customer calls for return and exchange requests<br>- Resolving customer calls and emails received<br>- Discharging deliveries from all suppliers<br>- Systematically claiming for problems found<br>- Investigating issues reported by sales representatives or customers<br>- Internal management of processed exchange and return requests<br>- Communicating with customers about their transport problems and the steps to take with the supplier or group.<br>- Presenting and managing transport disputes<br>- Claiming in case of insurance incidents<br>- Managing the collection of exchanges and returns<br>- Following up on incidents to obtain a response, updating documentation, and closing incidents.</p><br><br> <br> Required profile : <ul><li>You have a <strong>Bac+3/5</strong> training <strong>minimum</strong> in <strong>sales</strong> and/or <strong>IT</strong>, with a technical approach, a strong interest in new information and communication technologies, especially Telecom/IT, good interpersonal skills, and a perfect command of <strong>French and English</strong> (spoken and written).</li><li>You are able to communicate in English with headquarters in Denmark and some suppliers, and fluent French with clients.</li><li>You are a decisive person, with the ability to make decisions, but capable of managing all communications with clients in an assertive, positive, and very professional manner.</li><li>You are able to understand all the different internal and external processes of all suppliers, as well as all internal decision-making and communication processes with all the different stakeholders.</li><li>You are a very organized person with analytical skills, concentration, and good judgment for making decisions.</li></ul> <br><br> </div>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><br></p><p><span ><font dir="auto" ><font dir="auto" >Experience: 5-7 years of technical and sales experience, ideally in the construction chemicals or technical industrial supply sector. Sector expertise: In-depth knowledge of regulatory, hygiene, and safety requirements specific to the Food & Beverage (HACCP standards, chemical resistance) and Oil & Gas (ATEX standards, harsh environments) industries. Technical skills: Mastery of complex B2B sales techniques (long sales cycles, technical/engineering contacts) and the fundamentals of international trade (Incoterms, regional road/sea logistics). Soft skills: Strong autonomy, resilience, intercultural adaptability, keen diplomacy, and excellent stress management in a complex industrial environment. Languages: Fluent French and Arabic (proficiency in Tunisian and Libyan Arabic is essential for fieldwork). Technical English required for communication with multinational companies and specification grids.</font></font></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
toto
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Channel Manager (Citrix CSP)<br><b>Job Description:</b><p><b>What You Will Be Doing:</b><br>● Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers.</p><br><br><p>● This position will call on partners; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners. Demonstrates a proactive approach and sense of urgency on our partners’ behalf, anticipates our partners’ requirements and communicates efforts in a timely and effective manner. <br>● Demand Generation and Customer Opportunity Support: Drives sales growth through new partner acquisition and rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. <br>● Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues. May use resources such as salesforce.com to accomplish job duties. <br>● Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.<br>●This position is a 60/40 split; the compensation posted is an OTE number that includes commission.</p><br><br><br><p><b>What We Are Looking For:</b><br>● Requires in-depth knowledge and experience<br>● Solves complex problems; takes a new perspective using existing solutions<br>● Uses best practices and knowledge of internal or external business issues to improve products/services or processes<br>● Typically resolves complex problems or problems where precedent may not exist</p><br><br><p>● Experience with Citrix preferred</p><br><br><p>● Microsoft suite experience required</p><br><br><p>● Prefer a candidate located on the east coast</p><br><br><p>● Typically requires a minimum of 4 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.</p><br><br><br><p><b>Work Arrangement:</b> <i>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. If you're located in Denver, this</i><i><i> position will follow a hybrid schedule of 3 days</i> in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home.</i></p><br><br><br><p><b><span>What’s In It For You:</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off (including sick, holiday, vacation, etc.)</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><p>#LI-KO1</p><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$105,300.00 - $119,773.51<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-NC-North Carolina (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Profil Francophone & Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile <p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role <p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization & Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>
LEONI Wiring System Egypt S.A.E
Tunisia - Tunis
<p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025 , we have been part of the Luxshare Group , a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p>Job Description - Controls deployment of LEONI and customer quality strategies and drives quality actions - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits - Ensures that actions are compliant with customer specific requirements (CSR) - Manages customer interface for all quality matters - Takes actions in close consultation with management to ensure customer satisfaction - Follows up rework for customers (customer responsibility) - Supports during pre-production and production - Supports internal and customer audits - Provides support for Q improvements - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty) - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty) - Supports by evaluating and negotiating project-specific requirements with customer - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers</p><p><strong>Desired Candidate Profile</strong></p>Qualifications and Experience Education Level : University Degree Language: Fluent German, English & French Experience : Experience in quality or manufacturing is a plus Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.
Tunisia
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Customer Support Agent – EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Operations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout the order process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with product selection, vision boards, and other sales tools.</span></li> <li><span>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</span></li> <li><span>Create redo orders, production requests, and factory back orders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memos and coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with all company policies, procedures, and safety regulations.</span></li> <li><span>Maintain a clean and organized work environment.</span></li> <li><span>Support additional tasks and projects as required by management.</span></li> <li><span>Must be available to handle inbound and outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul> <p><span><strong>Skills & Competencies</strong></span></p><br> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skills and ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organizational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team player with the ability to collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal opportunity employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who We Are: Vistaprint Corporate Solutions (VCS) team delivers top notch customer service through commercial partnerships with mid-market businesses between 50-500 employees. Mission Own the full customer lifecycle by acquiring new business, onboarding customers, growing account revenue, and delivering an exceptional customer experience. Key responsibilities • Prospect and acquire new business customers. • Manage a portfolio of existing accounts. • Build long-term customer relationships. • Identify upsell, cross-sell, and expansion opportunities. • Deliver product demonstrations and commercial consultations. • Support, invent and simplify solutions for our customers through outbound calls/google meetings & emails. Your Qualifications: • Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations. Why You'll Love Working Here: Being at Vista means that you don t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what s next, we re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we re capable of. Some might call that a challenge; we just call it another great day at work. Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista s CEO, Robert Keane, was recently honored with Comparably s Best CEOs award, listing him among the top CEOs according to employees. Vista offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace. We're Remote-First: In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland. About Us: As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Equal Opportunity Employer: Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires Job Segment: Outside Sales, Account Executive, Graphic Design, Work from Home, Sales, Creative, Contract</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations.</p><p></p></section>
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
</div>
Four Seasons Hotels and Resorts
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br>The Membership Coordinator is responsible for managing all aspects of the spa and fitness membership program, ensuring a seamless and elevated experience for members and guests. This role focuses on membership sales, handling inquiries, managing member accounts, organizing exclusive events, and promoting wellness offerings. You will play a key role in fostering strong relationships with members, coordinating with internal teams, and upholding the highest standards of luxury service.</p><br><br><p><b>What you will do</b></p><br><br><b><i>Membership Management </i></b>• Serve as the primary point of contact for all membership-related inquiries and communications.• Conduct personalized tours of the spa and fitness facilities to promotememberships.• Manage member accounts, including onboarding, renewals, billing,and updates.• Maintain accurate membership records and share updates with themanagement team.• Actively promote memberships, packages, and wellness services toprospective clients.<b><i>Member Engagement </i></b>• Organize and oversee member-exclusive events, promotions, andwellness programs.• Regularly communicate with members through newsletters, emails, andpersonal interactions.• Address and resolve member concerns with professionalism andefficiency.• Foster a welcoming and inclusive environment, ensuring all members feel valued.<i>Operational Excellence </i>• Oversee membership billing, tracking revenue, and resolving anyaccount issues.• Ensure the spa and fitness areas are meticulously maintained, clean,and operational.• Collaborate with other departments to deliver a seamless memberexperience across all touchpoints.• Generate and manage reports related to memberships, includingrevenue tracking and member engagement data.<b><i>Team Collaboration </i></b>• Support the Spa Coordinator team in managing reservations, scheduling, and guest inquiries.• Assist in training front desk staff on membership procedures and service standards.• Participate in team meetings to share updates, provide insights, andalign on goals.<p><b>What you Bring</b></p><br><br>• A minimum of 1-2 years of customer service experience in a luxury hotel, spa, or wellness environment; sales experience preferred.• Strong interpersonal and communication skills to build and maintainlasting member relationships.• Proficiency in membership management software• Exceptional organizational skills and attention to detail, with the abilityto multitask effectively.• A proactive, self-motivated approach and a genuine passion forwellness and luxury guest service.• Fluency in English; additional languages are an asset.• Flexibility to work weekends, holidays, and varied shifts as required.<b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<p><b>Schedule & Hours:</b></p><br><br><p>full time and flexibility with shifts is required</p><br><br><br><br><br><br><br><br> </div>
Rekrute
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Supply Manager, you will be responsible for monitoring and ensuring the availability and conformity of stock compared to fuel and LPG management standards, and you will comply with regulations regarding safety stock and customs regulations.<br><strong>Main tasks</strong></p><br><br><p>• Prepare and validate sales forecasts over 12 rolling months with the Commercial Departments<br>• Prepare and validate sales forecasts etc…<br>• Ensure the proper use/disposal of residual sales forecasts<br>• Analyze the reliability of sales forecasts and issue the sales forecast reliability indicator<br>• Lead monthly sales forecast monitoring meetings involving operations and commercial departments<br>• Perform recurring IT extractions: sales by item, stock valuation, …<br>• Calculate monthly fuel supply needs<br>• Prepare and plan fuel orders and attend scheduling meetings with the national planner<br>• Ensure supplies by monitoring ship movements and SOTRAPIL schedules<br>• Guarantee needs for tool stocks and safety stocks, and monitor supply budgets<br>• Propose adequate solutions in case of problems (shortages, scarcity, or others…)<br>• Monitor key performance indicators: service rate, stock level, propose and implement action plans in case of deviations<br>• Analyze shortage risks, seek solutions with sales, the Transport department, and the Supply Manager<br>• Analyze logistics flows using various dashboards and propose supply chain optimization actions (supply, sites, transport)<br>• Create and update logistics and financial dashboards<br>• Complete the documentation/procedures for the various SCM steering processes<br>• Provide support for crisis management.<br>• Prepare and follow up on DGH files (decisions and authorizations for Safety Stock transfer, capacity rental, general submissions, safety bonus, etc.) with the Directorate General of Hydrocarbons to comply with current regulations<br>• Prepare and follow up on administrative files (capacity rental, storage, etc…) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc…)<br>• Control and validate supplier invoices: STIR, SOTRAPIL, Competitors….<br>• Enter monthly orders for various white products by Site, updating prices in the system<br>• Monitor and archive supply contracts and manage their renewal upon expiration<br>• Centralize and enter physical inventories of remote depots<br>• Establish monthly material balances<br>• Produce monthly reports on petroleum product stock variances, control variances identified after material balances, and alert relevant personnel for correction<br>• Occasionally provide replacement for Supply entity personnel according to the organization defined by the Supply Manager</p><br><br> <br> <br> Required profile : <p>• <strong>Engineer</strong> in <strong>Industrial Engineering</strong>, Supply Chain, or Logistics<br>• <strong>1 to 2</strong> years of experience in Supply & Logistics<br>• <strong>Advanced Excel</strong> and <strong>Power BI</strong> (essential)<br>• ERP (SAP)<br>• Supply Reporting and KPIs<br>• Knowledge of the country's context and regulations regarding fuel supply<br>• Organization, anticipation, responsiveness, and stress management<br>• Listening, communication, availability, and interpersonal skills<br>• Dynamism, rigor, initiative, and adaptability<br>• Cross-functional coordination, analytical and synthesis skills</p><br><br> <br><br> </div>
Arrow Electronics, Inc
Tunisia
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>CCoE, Cloud Architect<br><b>Job Description:</b><p>The Cloud and AI Center of Excellence is the technical resource for helping partners grow and manage their cloud business. As a member of this integral team you will be exposed to all the hyperscalers and many ISVs that reside in that ecosystem. You will also understand how partners work with these providers to design and implement innovative solutions for the SMB and Enterprise.<br>You will become a trusted advisor and guide for driving revenue at scale through ArrowSphere, our cloud management platform.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Consult, develop and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.</li><li>Provide Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products.</li><li>Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.</li><li>Obtain training and maintain knowledge of industry standards, new technologies and current issues.</li><li>This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.</li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li>Certified Solutions Architect or Solutions Engineer in at least one of the major hyperscalers is required.</li><li>Experience and knowledge working with partners in the cloud ecosystem is required.</li><li>Required to travel up to 50% of the time.</li><li>Requires in-depth knowledge and experience</li><li>Solves complex problems; takes a new perspective using existing solutions</li><li>Works independently; receives minimal guidance</li><li>Acts as a resource for colleagues with less experience</li><li>Represents the level at which career may stabilize for many years or even until retirement</li><li>Uses best practices and knowledge of internal or external business issues to improve products/services or processes</li><li>Typically resolves complex problems or problems where precedent may not exist</li><li>Often leads the work of project teams; may formally train junior staff </li><li>Works independently</li></ul><p><br><b>Experience / Education</b></p><br><br><p>Typically requires a minimum of 5 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</p><br><br><br><p><b>Work Arrangement</b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </span></span></p><br><br><br><p><b>What's In It For You</b></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.</span><span>That’s</span><span>why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>401k, With Matching Contributions</span></span></li><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li><li>Reinstatement return eligible</li><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li><li><span><span>Tuition Reimbursement</span></span></li><li><span><span>Growth Opportunities</span></span></li><li><span><span>And more!</span></span></li></ul><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$115,800.00 - $160,050.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.</p><p>Principal Duties & Responsibilities:</p><ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p>Education and Experience:</p><ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul><p>Skills:</p><ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul><p>Supervision Received:</p><ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul><p>Physical/Sensory/Mental Demands:</p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul><p></p></section>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in clearance sales, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and become part of a team committed to values such as dedication, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a "Sales Support Assistant." Main responsibilities:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Order management on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Handling maintenance requests</font></font></li><li><font dir="auto" ><font dir="auto" >Verification of quotes</font></font></li><li><font dir="auto" ><font dir="auto" >Monthly and weekly corrections on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Periodic verification of store equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Managing insured interventions for AZ stores: quote request => invoice validation</font></font></li><li><font dir="auto" ><font dir="auto" >Communication with platform managers</font></font></li><li><font dir="auto" ><font dir="auto" >Quality audit & counter-audit;</font></font></li><li><font dir="auto" ><font dir="auto" >Initial contact and information gathering;</font></font></li><li><font dir="auto" ><font dir="auto" >Administrative support.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Workplace: Sousse</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >French C1 / English B1</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: 1-2 years in a similar position (ideally in a multinational context)</font></font></p><p><font dir="auto" ><font dir="auto" >Tools: Excel (required) / SAP: desirable</font></font></p><p><font dir="auto" ><font dir="auto" >Key skills: Good time and priority management, results-oriented, rigorous/detail-oriented, proactive and problem-solving</font></font></p><p></p></section>