Economic Analyst Jobs - Tunis Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>

<p>YOUR MISSION The Africa Regional Finance team is looking for a 360 , analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives.</p><p>THE JOURNEY</p><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks )</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and Strategy</li><li>Experience in Finance related project management and systems implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul>

<p>YOUR MISSION The Africa Regional Finance team is looking for a 360 , analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives. THE JOURNEY Prepare bi-weekly cash flow forecast and variance analysis Ensure accurate partners invoicing and payment Produce regular and ad-hoc reports concerning AR, AP, inventories, billing... Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks ) Assist with reconciliation of management and financial reports on a monthly basis; Communicate with regional and HQ stakeholders on a regular basis Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives Act as trusted advisor to the Commercial team for finance-related topics Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc) Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference Lead and participate in finance related projects in order to improve our processes and data reliability Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects Cover other ad-hoc Finance operations requests.</p><p><strong>Desired Candidate Profile</strong></p><div>WHAT YOU WILL BRING TO THE RIDE</div><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and Strategy</li><li>Experience in Finance related project management and systems implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Real Time Analyst, where you will be the heartbeat of our operations, ensuring that our staffing levels and performance metrics align perfectly with our goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Real Time Analyst! Be on the front line of operational excellence and deliver impactful work on a company level. In this role, you will: Manage the real-time aspect of assigned campaigns, focusing on staffing levels, reporting, and escalation management; Monitor and track agent activity across multiple lines of business to ensure optimal productivity and service levels; Collaborate closely with Operations and other departments to ensure all KPIs are met or exceeded; Generate and publish intraday reports, including absenteeism and staffing projections at both interval and end-of-day levels; Oversee outage management and technical escalations to minimize business impact during the work week.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English at a C level</li><li>Minimum studies: University diploma or degree (ideally in a quantitative, business, or IT field)</li><li>Specific training and/or work experience in Workforce Management (WFM) or Contact Center Operations</li><li>Previous experience: Minimum of one year's experience as a Real Time Monitor, Traffic Controller, or in a similar operational support role</li><li>High-level IT skills in MS Excel/GSuite (advanced formulas) and familiarity with WFM tools (e.g., Verint, Nice IEX, Teleopti) and telephony platforms</li><li>Core competencies including strong analytical thinking, quick problem-solving, and a focus on operational results and quality</li><li>Positive attitude towards interpersonal dealings and the ability to remain calm and motivated under high-pressure, fast-paced situations</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Viseven Group</span></b><span> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.</span><br><span>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.</span><br><span>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.</span><br><span>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.</span><br><br><p><b>Responsibilities:</b></p><br><ul> <li>Work closely with key stakeholders to understand their business challenges and solve their complex issues (complicated logic affecting different services).</li> <li>Analyze, elicit and document business requirements, and transform them into technical requirements.</li> <li>Cooperate with Solutions Consultants, UX\UI Designers, Product Managers, Project Managers, and Technical Writers for product scoping, planning, development, delivery &amp; support.</li> <li>Prepare &amp; manage technical requirements during Software Development Lifecycle.</li> <li>Create and deliver presentations of suggested solutions to key stakeholders.</li> <li>Cooperate with the development teams.</li> <li>Participate in User Acceptance Testing.</li> <li>Initiate and lead collaboration with colleagues to drive quality and identify best practices.</li> </ul><br><p><b>Requirements:</b></p><br><ul> <li><strong>English from Upper-Intermediate </strong>(comprehensive written and verbal communication).</li> <li>At least 2 years of experience working as Business Analyst or similar position in an Agile environment.</li> <li>Proficiency with understanding business requirements and translating them into technical requirements.</li> <li>Knowledge of software development methodologies.</li> <li>Understanding of end-to-end software development lifecycle.</li> <li>Ability to analyze and document the most complex business processes (complicated logic affecting different services).</li> <li>Proficiency with:&nbsp;<br>*Project management tools such as JIRA, Confluence or similar;&nbsp;<br>*Office 365;&nbsp;<br>*Visualization tools (Figma, Axure RP or similar).</li> <li>Experience in business process modeling techniques, methodologies, and tools.</li> <li>Excellent communication skills for both technical and non-technical audiences.</li> <li>Ability to comfortably work with a wide range of stakeholders (internal &amp; external) across all levels of management.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote &amp; Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce &amp; Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance &amp; Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End &amp; Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement &amp; Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder&nbsp;(business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder&nbsp;(business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>

<p>Your Role:</p><p><br></p><p>&nbsp;</p><p><br></p><p>You will be responsible for managing and ensuring the quality of third-party (issuer) reference data in the third-party repository tool. Your duties will include data entry, updates, processing ad hoc requests, and incident management, working closely with business and IT teams.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Your main responsibilities:</p><p><br></p><p>&nbsp;</p><p><br></p><p>Entering and updating third-party (issuer) information in the third-party repository tool</p><p>Handling ad hoc requests related to the third-party repository (creation, modification, data extraction, etc.)</p><p>Incident management and resolution of anomalies in reference data</p><p>Quality control, consistency and completeness of reference data</p><p>Participation in the continuous improvement of repository management processes</p><p>Collaboration with business teams (Finance, Risk, etc.) and IT to guarantee data reliability</p><p>Drafting procedures and documenting the treatments performed</p><p>Operational and hierarchical reporting to the 'Data' Team Leader</p><p>&nbsp;</p><p><br></p><p>Key technical skills</p><p><br></p><p>&nbsp;</p><p><br></p><p>Proficiency in office software (advanced Excel, Power Query)</p><p>Good knowledge of databases and repository management principles</p><p>Ability to manipulate, control and ensure the reliability of reference data</p><p>Sensitivity to the issues of data quality, security and compliance</p><p>&nbsp;</p><p><br></p><p>&nbsp;</p><p><br></p><p>Your profile:</p><p><br></p><p>&nbsp;</p><p><br></p><p>Minimum 3 to 5 years of experience in a similar role</p><p>Prior experience in the banking, insurance or corporate finance sector is highly valued.</p><p>Autonomy and a sense of initiative</p><p>Excellent communication and listening skills</p><p>Solution-oriented and service-minded</p><p>Ability to work in an Agile/iterative manner</p><p>Perfectly bilingual (French/English)</p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 ans d exp rience dans un r le similaire</p><p>Exp rience pr alable dans le secteur bancaire, assurance ou finance d entreprise fortement appr ci e</p><p>Autonomie et sens de l initiative</p><p>Excellentes capacit s de communication et d coute</p><p>Orientation solution et sens du service</p><p>Capacit travailler en mode Agile / it ratif</p><p>Parfaitement bilingue (Fran ais/Anglais)</p>

<p><b><br></b></p><p><b>What you will be doing?</b> This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients .The majority of hosted clients all have business with EMEA markets. This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.</p><p>What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources, and opportunities. #LI-RB1 #LI-HYBRIDE</p><p>Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.</p><p>Overall, 3 years experience with at least 1-2 year experience in Banking.</p><p>Experience working in Finance, Capital Market, or FinTech.</p><p>Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.</p><p>Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion .</p><p>Familiarized with IT Service management processes .</p><p>Versed in software development processes</p><p>Understand, and resolve tickets that arise for the application.</p><p>Ability to analyze and solve problems using learned techniques and tools.</p><p>Ability to translate client requirements to technical specifications and communicate to technical staff.</p><p>Proven track record of successfully supporting and managing software products in a SaaS platform</p><p>Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.</p><p>Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.</p><p>Participate on ongoing production stability enhancement projects and drive Production changes when needed.</p><p>Proactive and details-oriented track record of authoring high-quality documentation.</p><p>Organized approach, manage and adapt priorities according to client and internal requirements.</p><p>Self-starter but team mindset - work autonomously and as part of a global team.</p><p>Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities</b></p><br><ul> <li>Collaborate with marketing teams to analyze marketing performance metrics, including attribution, audience targeting effectiveness, campaign ROI, and user engagement metrics.</li> <li>Utilize data analysis skills, along with a deep understanding of marketing principles, to identify opportunities for improving marketing strategies and tactics.</li> <li>Work cross-functionally with Product, Engineering, Research, and other teams to integrate marketing data into overall business strategy and product development processes.</li> <li>Serve as a data ambassador, promoting a data-driven marketing culture within the organization.</li> <li>Influence marketing strategy and execution by providing data-driven insights and recommendations to key stakeholders.</li> <li>Partner with Engineering to ensure the collection of relevant data for informed decision-making and optimization of marketing efforts.</li> <li>Develop and implement hypotheses for optimizing marketing performance, employing rigorous analytical approaches and methodologies.</li> <li>Communicate insights and recommendations effectively through data-driven storytelling, influencing stakeholders to make data-informed decisions.<br></li> </ul><br><p><b>Requirements</b></p><br><ul> <li>Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.</li> <li>A minimum experience of 5 years in analytics in an app marketing environment, including a track record of leveraging attribution tools and analytics to define marketing strategies and of defining tracking plans for marketing campaigns.</li> <li>Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li> <li>Language skills : French and English (fluent) , Arabic is an advantage<br></li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Are you curious, motivated, and forward-thinking? At <i><b>FIS </b></i>you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</span></p><br><p><b>About the team<u>:</u></b><br>The Managed Service team is a group of dynamic, knowledgeable, and collaborative individuals who use their business and technology understanding to provide day-to-day solutions and support for multiple key systems within the FIS Capital Markets world. This team of IT professionals oversees the designing, testing, and implementing of very complex functionalities within their respective systems by leveraging all the expertise in FIS’s cutting-edge technology and day-to-day financial concepts.</p><br><p><b><u>What you will be doing?</u></b></p><br><p>This position is created to build up <span>FIS Service delivery Run tech team middle office</span> resource for hosted clients .The majority of hosted clients all have business with EMEA markets.</p><br><p>This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, &nbsp;relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.</p><br><p><br><b><u>What you bring: </u></b></p><br><ul><li><p>Excellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.</p><br></li><li><p><b>Overall, 3 years’ experience with at least 1-2 year experience in&nbsp; Banking. Experience working in Finance, Capital Market, or FinTech.</b></p><br></li><li><p><b>Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.</b></p><br></li><li><p><b>Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion</b>.</p><br></li><li><p>Familiarized with IT Service management processes .</p><br></li><li><p>Versed in software development processes</p><br></li><li><p>Understand, and&nbsp; resolve tickets that arise for the application.</p><br></li><li><p>Ability to analyze and solve problems using learned techniques and tools.</p><br></li><li><p>Ability to translate client requirements to technical specifications and communicate to technical staff.</p><br></li><li><p>Proven track record of successfully supporting and managing software products in a SaaS platform</p><br></li><li><p>Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.</p><br></li><li><p>Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.</p><br></li><li><p>Participate on ongoing production stability enhancement projects and drive Production changes when needed.</p><br></li><li><p>Proactive and details-oriented track record of authoring high-quality documentation.</p><br></li><li><p>Organized approach, manage and adapt priorities according to client and internal requirements.</p><br></li><li><p>Self-starter but team mindset - work autonomously and as part of a global team.</p><br></li><li><p>Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.</p><br></li></ul><p><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance.</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions.</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team.</p><br></li><li><p>A broad range of professional development possibilities, resources, and opportunities.</p><br></li></ul><p><b><span>#LI-RB1</span></b></p><br><p><b>#LI-HYBRIDE</b></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<p>We are looking for a Quality Analyst to join our team in Sousse.</p><p>In 2006, when NOZ (the European leader in destocking) began its expansion in Eastern Europe and Africa, Veo quickly fell in love with its vision and agile environment, always seeking to discover more about this extraordinary activity which is destocking and the responsible economy. Today, Veo Worldwide is a B2B service provider, established in Europe, with 19 years of activity. We are constantly looking for solutions to help business owners capitalize on their unsold stocks (end-of-series, short-dated products, cancelled orders) and become efficient. Thanks to all this, Veo consolidates its reputation based on commitment, transparency, solidarity, continuous improvement, and competence.</p><p>We wish to strengthen our Sousse team and recruit a Quality Analyst:</p><h3>Main responsibilities:</h3><p>1. Structuring &amp; Capitalization of Know-how</p><ul><li>Identify main processes and risks (macro-processes, flows, interfaces).</li><li>Co-write best practices with operational teams and store them in the GED, keeping versions up to date (documentary control).</li></ul><p>2. Control and Monitoring of Best Practices Application</p><ul><li>Deploy an audit and control program: self-assessments, cross-controls, manager controls, audits.</li><li>Analyze deviations/non-conformities, manage corrective &amp; preventive actions.</li></ul><p>3. Continuous Improvement &amp; Collective Animation</p><ul><li>Animate multidisciplinary working groups to resolve irritants and secure activities.</li><li>Train/support quality relays and proximity managers.</li><li>Contribute to the content of internal training (onboarding, refresher courses) and communication (quality flash, feedback).</li></ul><p>4. Tools &amp; Data</p><ul><li>Administer the quality GED (approval workflows, distribution, archiving).</li><li>Deploy dashboards &amp; activity reports for Management and sites.</li></ul><p>5. Governance &amp; Compliance</p><ul><li>Ensure the update and respect of the governance framework (periodic risk review, audit plan).</li></ul><p>Workplace: Sousse</p><p><strong>Desired Candidate Profile</strong></p><p>Profile : Bac+3/+5 Quality / Methods, 3-7 years of experience in multi-site operational QMS (industry, logistics, services). Mastery of quality methods (internal audits, Ishikawa, 5 Whys, FMEA, PDCA), documentary control and GED. Relational ease, group animation, pedagogy, rigor and autonomy; proactive. Professional French and English (international environment)</p><h3>Key skills</h3><ul><li>Structuring of reference systems and capturing operational knowledge.</li><li>Operational-oriented audits &amp; cross-controls.</li><li>Management of action plans and effectiveness measurement.</li><li>Change management: training, communication, field support.</li></ul><h3>Why join Veo?</h3><ul><li>Join an evolving international group.</li><li>Participate in the structuring of a high-impact quality system.</li><li>Collaborate with multicultural and multidisciplinary teams.</li><li>Benefit from a stimulating environment that promotes autonomy, progress, and recognition.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world works and lives faster, FIS is leading the way.&nbsp; Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: <b>Are you </b><i><b>FIS</b></i><b>?</b></p><br><p><b><u>About the role:</u></b>As a <b>Production Support Analyst</b>, you’ll be working with global clients to:</p><br><br><ul><li>Support FIS Credit Risk Manager, FIS Risk Analytics Manager, and FIS Enterprise Risk Hub applications</li><li>Install application release updates for these applications</li><li>Lead SRE projects for the applications</li></ul><p><b><u>About the team:</u><br></b>Be a part of a team of analysts who</p><br><ul><li>Support the production systems of major financial institutions</li><li>Manage changes to those systems</li><li>Ensure compliance with policy and standards</li></ul><p><b><u>What you will be doing:</u></b></p><br><p>As a Production Support Analyst, you will play a crucial role in supporting live software systems for multiple clients. This role provides an opportunity to build and maintain daily connections with key internal stakeholders, including the Client Experience and Professional Services teams.&nbsp; </p><br><p><span>Responsibilities include:</span></p><br><ul><li>Ownership of processes and data structures</li><li>Issue investigation and resolution</li><li>Basic Microsoft Windows administration</li><li>Basic SQL Server administration</li><li>General troubleshooting</li></ul><p><b><u>What you will need:</u></b></p><br><p>As candidate for Production Support Specialist will require:</p><br><ul><li>Technical Proficiency including knowledge of operating systems (such as Windows), databases, networking fundamentals, and troubleshooting methodologies.</li><li>The ability to analyze complex technical issues, identify root causes, and develop effective solutions is crucial for success in this role. Candidates should demonstrate a logical and methodical approach to problem-solving.</li><li>Effective communication skills for interacting with both technical and non-technical stakeholders. Candidates must be able to articulate technical concepts clearly and concisely, both verbally and in writing.</li><li>Prior experience (3-4 years) in customer service or technical support roles</li><li>Candidates must be adaptable and willing to learn new technologies and tools as needed. The ability to quickly adapt to changing priorities and environments is essential for success in this role.</li></ul><br><p><b><u>What we offer you:</u></b></p><br><p>At FIS, you can learn, grow and make an impact in your career. Our benefits include:</p><br><ul><li>Flexible and creative work environment</li></ul><ul><li>Diverse and collaborative atmosphere</li></ul><ul><li>Professional and personal development resources</li></ul><ul><li>Opportunities to volunteer and support charities</li></ul><ul><li>Competitive salary and benefits</li></ul><br><p><span><span><b>#LI-RB1</b> <b>#LI-Hybrid</b></span></span></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world works and lives faster, FIS is leading the way.&nbsp; Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: <i>Are you FIS?</i></p><br><p><b>About the role:</b></p><br><p>As a Senior Production Support Analyst working the US shift, you’ll be working with global clients to:</p><br><ul><li>Support FIS Credit Risk Manager, FIS Risk Analytics Manager, and FIS Enterprise Risk Hub applications</li><li>Install application release updates for these applications</li><li>Lead SRE projects for the applications</li><li>Support the platform’s migration from an FIS-hosted environment to AWS</li><li>Provide production support during North American business hours</li></ul><p><b>About the team:&nbsp;&nbsp; <br></b>Be a part of a team of analysts who</p><br><ul><li>Support the production systems of major financial institutions</li><li>Manage changes to those systems</li><li>Ensure compliance with policy and standards</li></ul><p><b>What you will be doing:</b></p><br><p>As a Senior Production Support Analyst, you will play a crucial role in supporting live software systems for multiple clients. This role provides an opportunity to build and maintain daily connections with key internal stakeholders, including the Client Experience and Professional Services teams.</p><br><p>Responsibilities include:</p><br><ul><li>Ownership of processes and data structures</li><li>Issue investigation and resolution</li><li>Basic Microsoft Windows administration</li><li>Basic SQL Server administration</li><li>General troubleshooting</li><li>Supporting and troubleshooting applications hosted in AWS</li><li>Applying AWS expertise to support the migration from an FIS-hosted environment to AWS</li><li>Supporting the hosting, monitoring, and ongoing stability of AWS-based applications</li><li>Leading incident investigations, root-cause analysis, and resolution of complex production issues</li><li>Working the US shift to provide consistent support to North American clients and business operations</li></ul><p><b>What you will need:</b></p><br><ul><li>Technical proficiency, including knowledge of operating systems such as Windows, databases, networking fundamentals, and troubleshooting methodologies</li><li>Strong, hands-on AWS experience, ideally at an advanced or near-expert level</li><li>Experience supporting, hosting, monitoring, and troubleshooting AWS applications in a production environment</li><li>The ability to analyze complex technical issues, identify root causes, and develop effective solutions</li><li>A logical and methodical approach to problem-solving</li><li>Effective communication skills for interacting with technical and non-technical stakeholders</li><li>The ability to articulate technical concepts clearly and concisely, both verbally and in writing</li><li>Significant prior experience in production support, customer service, or technical support roles</li><li>The ability to lead complex incident resolution and coordinate with multiple stakeholders</li><li>Adaptability and willingness to learn new technologies and tools as needed</li><li>The ability to work the US shift on a regular basis</li></ul><br><p><b>Added bonus if you have:</b></p><br><ul><li>Prior experience supporting the FIS Credit Risk Manager application</li></ul><p><b>What we offer you:<br></b>At FIS, you can learn, grow and make an impact in your career. Our benefits include:&nbsp;&nbsp;</p><br><ul><li>Flexible and creative work environment&nbsp;</li><li>Diverse and collaborative atmosphere&nbsp;&nbsp;</li><li>Professional and personal development resources&nbsp;</li><li>Opportunities to volunteer and support charities&nbsp;</li><li>Competitive salary and benefits</li></ul><br><p><span><b>#LI-RB1</b> <b>#LI-Hybrid</b></span></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<p><b><br></b></p><p><b>Your Role:</b></p><p><b>As a Senior </b>Consultant, you will:</p><ul><li>Participate in due diligence, valuation, modeling, economics and lead advisory projects.</li><li>Prepare detailed reports and presentations for senior stakeholders.</li><li>Support our clients in strategic decision-making by providing insights, analysis, and recommendations based on project findings and market trends.</li><li>Collaborate with cross-functional teams to deliver high-quality solutions to our clients.</li><li>Provide guidance and mentorship to junior team members.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>What We Look For:</strong></p><ul><li>Strong academic background: CES R vision Comptable, CFA, Financial Analyst, etc .</li><li>Outstanding financial analysis, valuation, and modeling skills.</li><li>3-5 years of work experience is required in Financial Audit , Transaction Services , or Private Equity, Preferably with significant exposure to Financial Services clients (banking, insurance, asset management, fintech, etc.).</li><li>Excellent communication and interpersonal skills .</li><li>Ability to work in a dynamic team environment.</li><li>Fluent in English and French (both written and spoken).</li><li>Proficient in MS Office applications (Excel, PowerPoint, etc); knowledge of financial databases (Capital IQ, Mergermarket, etc) is preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<p>At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><p>EY Tunisia has a dedicated Transaction &amp; Corporate Finance-TCF Team operating across Africa, Europe, and the Middle East.</p><p>We are hiring Senior Consultant for our TCF practices : Due Diligence, Valuation, Modeling, Economics and Lead Advisory.</p><p>Your Role:</p><p>As a Senior Consultant, you will:</p><ul><li>Participate in due diligence, valuation, modeling, economics and lead advisory projects.</li><li>Prepare detailed reports and presentations for senior stakeholders.</li><li>Support our clients in strategic decision-making by providing insights, analysis, and recommendations based on project findings and market trends.</li><li>Collaborate with cross-functional teams to deliver high-quality solutions to our clients.</li><li>Provide guidance and mentorship to junior team members.</li></ul><p>Why Join Us ?</p><ul><li>Work on high-impact projects with leading clients across diverse industries.</li><li>Be part of a global network of professionals, gaining exposure to international markets.</li><li>Access to continuous learning and development opportunities, including training programs.</li><li>Enjoy a collaborative and inclusive work culture that values innovation and creativity.</li><li>Benefit from flexible working arrangements and a supportive environment.</li></ul><p>In the context of its Diversity policy, EY considers, on an equal skills basis, all applications, including those from individuals with disabilities. EY offers a multitude of experiences to live, numerous sectors to explore, and extraordinary encounters.</p><p>Join us in building a better working world.</p><p>Live the EY experience, join us!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong academic background: CES R vision Comptable, CFA, Financial Analyst, etc .</li><li>Outstanding financial analysis, valuation, and modeling skills.</li><li>3-5 years of work experience is required in Financial Audit , Transaction Services , or Private Equity, Preferably with significant exposure to Financial Services clients (banking, insurance, asset management, fintech, etc.).</li><li>Excellent communication and interpersonal skills .</li><li>Ability to work in a dynamic team environment.</li><li>Fluent in English and French (both written and spoken).</li><li>Proficient in MS Office applications (Excel, PowerPoint, etc); knowledge of financial databases (Capital IQ, Mergermarket, etc) is preferred.</li></ul>

<p><b>About Market Securities</b></p><p>Market Securities is an independent international broker-dealer providing execution and liquidity solutions across Fixed Income, Equities, Derivatives and Structured Products.</p><p>As part of our continued growth, we are looking for a Middle Office Analyst Bonds to join our Operations Hub in Tunis. You will play a key role in supporting our Fixed Income business by ensuring the smooth processing of trades from execution through settlement while maintaining the highest operational standards.</p><p><b>Key Responsibilities</b></p><ul><li>Support the post-trade lifecycle for Fixed Income products.</li><li>Monitor trade capture, confirmations and settlement.</li><li>Manage settlements across Government Bonds, Corporate Bonds, SSA and Emerging Markets through Euroclear, Clearstream and domestic markets.</li><li>Investigate and resolve settlement breaks and unmatched trades.</li><li>Liaise daily with traders, brokers, counterparties, custodians and clearing agents.</li><li>Perform reconciliations and support accurate P&amp;L reporting.</li><li>Maintain strong operational controls and escalate risks where appropriate.</li><li>Contribute to high settlement rates and excellent client service.</li></ul><p><b>What we're looking for</b></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul><p>Why join us?</p><ul><li>Join a growing international financial institution.</li><li>Work in a dynamic and collaborative Operations team.</li><li>Gain exposure to international Fixed Income markets.</li><li>Opportunity to develop within a fast-growing global organisation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>