Quality Assurance / Quality Control Jobs - Tunis Tunisia
40 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >MAIN MISSIONS</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Is responsible for overseeing and implementing quality control processes to ensure that products meet specified quality standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure quality control of raw materials, packaging and finished products</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the relevant departments if a non-compliance is detected.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct root cause analysis, define and implement the necessary corrective actions</font></font></li><li><font dir="auto" ><font dir="auto" >Following research and development projects within the framework of testing new raw materials, domestication of new products.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that raw materials, packaging, work-in-progress and finished products conform to the defined specifications.</font></font></li><li><font dir="auto" ><font dir="auto" >To actively participate in the continuous improvement of product and process quality.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Main responsibilities and obligations</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Quality control</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Monitor the quality of semi-finished and finished products according to the specifications communicated in the control plan and alert your line manager and the production department in case of non-conformity.</font></font></li><li><font dir="auto" ><font dir="auto" >Collect samples according to the control plan and ensure their traceability.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare the samples and carry out the tests in accordance with the defined protocols.</font></font></li><li><font dir="auto" ><font dir="auto" >Interpret the analysis results and raise the alarm in case of non-compliance.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the development and validation of new formulations in conjunction with the R&D department.</font></font></li><li><font dir="auto" ><font dir="auto" >Adhere to sampling protocols, inspection techniques and testing methodologies that comply with industry standards and regulatory guidelines.</font></font></li><li><font dir="auto" ><font dir="auto" >Sample library management</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Documentation and traceability</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Ensure traceability of the various controls carried out, using control sheets for raw materials, packaging, and SAP for finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Validate the finished product work orders in SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the PF control table is completed as part of the reporting process.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the drafting and updating of quality procedures</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Non-conformity management</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Identify and record internal and external non-conformities.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Interaction with production</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working closely with production operators to ensure the quality of finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Suggest production adjustments if necessary.</font></font></li><li><font dir="auto" ><font dir="auto" >Add to that the responsibility in accordance with the ISO 9001 standard.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bac +3 (BTS / Licence) in Chemistry, Materials, Quality or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Two or more years of experience in an industrial environment within a similar sector of activity</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree in a relevant field . Language: English & French . Experience : Min 5 years in Quality . Communication . Social & intercultural sensitivity . Change management . Target & result orientation . Motivation & resilience . Self-organization . Conflict management . Teamwork . Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>
<p>Assurer la surveillance des produits et des process selon les standards en vigueur Piloter et/ou participer des groupes de r solution des probl mes. Participer aux routines QRQC Traiter et suivre les non conformit s relatives aux produits et aux process dans l'atelier. Surveiller le respect des exigences clients, normatives et r glementaires dans son p rim tre. Faire le suivi des plans d'actions issus des r solutions des probl mes. Etablir et/ou mettre jour les instructions et les fiches d'enregistrement de contr le Arr ter toute op ration de production repr sentant un risque sur la qualit du produit. Mener des audits internes. Piloter et/ou participer des analyses de risque Assurer la qualification du personnel Piloter et/ou participer la qualification des proc d s Proposer des am liorations dans le p rim tre de l'atelier auquel il appartient R aliser le suivi des indicateurs</p><p><strong>Desired Candidate Profile</strong></p><p>ing nieur avec des connaissances en g nie m canique Une exp rience d'un an en qualit est souhait e</p>
<p>Releases the daily process in the Cutting Area. Performs requalification of applicators according to internal procedure (AA3117), including ultrasonic welding combinations and splice volt drop resistance. Ensures CMK, CPK and SPC studies for production equipment and processes. Elaborates and evaluates micrographs, performs equipment calibration, and maintains document registry. Validates requalification of manual applicators, cutting and crimping machines. Performs requalification per process (cutting, stripping, crimping, welding, twisting, shrinking). Conducts microsections and supports analysis of customer or supplier complaint samples. Performs additional tests related to quality, engineering, complaints, and machine commissioning. Ensures compliance with all applicable quality standards, norms, and HSEE requirements in the area of activity. Improves crimping qualification processes and laboratory usage, and elaborates micrograph catalogues for samples and product audits (e.g. customer specifics).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree</li><li>3 year of experience</li><li>Quality</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li><li>Adult Learning Theory</li><li>Blended Learning</li><li>ELearning Concepts</li><li>Skills and Competency Modeling</li><li>Training Management</li><li>Leadership Development Programs</li></ul>
<p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025 , we have been part of the Luxshare Group , a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p>Job Description - Controls deployment of LEONI and customer quality strategies and drives quality actions - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits - Ensures that actions are compliant with customer specific requirements (CSR) - Manages customer interface for all quality matters - Takes actions in close consultation with management to ensure customer satisfaction - Follows up rework for customers (customer responsibility) - Supports during pre-production and production - Supports internal and customer audits - Provides support for Q improvements - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty) - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty) - Supports by evaluating and negotiating project-specific requirements with customer - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers</p><p><strong>Desired Candidate Profile</strong></p>Qualifications and Experience Education Level : University Degree Language: Fluent German, English & French Experience : Experience in quality or manufacturing is a plus Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste Audit: - Is overall responsible for all internal QM and external audit certifications (QM & SHE) within the production facility - Plans and ensures the follow-up for the internal audit plan within the organization - Performs audits to comply with internal defined standards as well as safety and environmental regulations - Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits - Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements - Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations Methods: - Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices - Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness - Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations - Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. ) - Ensures the availability of required number of trainers within the organization to perform quality tools training - Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.) - Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a scientific field 3 years in Quality Management English required (C1)</p><p></p></section>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education: University degree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li>Experience: 3 years of experience in relevant field are necessary.</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Autonomy / Customer relationship skills / Priority management</li></ul>
<p>Is responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issues. Controls the deployment of LEONI and customer quality strategies and drives quality-related actions. Leads regular internal and external follow-up meetings and conducts regular customer and plant visits. Ensures that actions comply with Customer Specific Requirements (CSRs). Manages the customer interface for all quality-related matters. Takes actions in close consultation with management to ensure customer satisfaction. Follows up on rework activities for customers (customer responsibility). Provides support during pre-production and production phases. Supports internal and customer audits. Provides support for quality improvements. Is responsible for determining and negotiating LEONI's liability in the event of quality complaints (0-km, warranty). Supports the determination and negotiation of LEONI's liability in the event of technical complaints (0-km, warranty). Supports the evaluation and negotiation of project-specific requirements with customers. Supports the evaluation of first-tier quality contracts with customers and first-tier suppliers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in technical field</li><li>Min 1 years in Operation Quality/ Quality Customer Interface/ Quality Project.</li><li>Local Language C1.</li><li>English C1.</li><li>ISO Standards.</li><li>Total Quality Management (TQM).</li><li>Quality Tools and Techniques.</li><li>Quality Planning.</li></ul>
<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p><strong>Job Description</strong></p><ul><li>Leads Projects regarding the storage of quality and Business documents and data</li><li>Manages Projects regarding the identification of relevant quality documents and data</li><li>Introduces common rules and processes for quality documents and data administration</li><li>Defines a standard QM IT landscape based on defined processes</li><li>Supports and gives advice for the implementation of QM processes in Projects</li><li>Conceptualizes and implements quality related software solutions</li><li>Administrates the QM-systems, e.g. Computer Aided quality (CAQ)</li><li>Monitors and evaluates quality management related KPIs</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education : University degree</li><li>Branch Of Study: all branchs</li><li>Experience: 1 year of experience</li><li>Quality</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree</p><p>Experience : Min 5 years in Quality Management</p><p>Communication</p><p>Social & intercultural sensitivity</p><p>Change management</p><p>Target & result orientation</p><p>Motivation & resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in a relevant field</li><li>Language: German, English & French</li><li>Min 5 years in Quality</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are a software editor for leading financial institutions with a presence on several continents. Our offerings are constantly evolving to meet our clients' needs (Cloud, AI). As part of the development of our PMS (Portfolio Management System) offerings and to ensure a level of quality that meets high standards, we wish to strengthen our QA team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NA</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth . Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education </b>Level: University Degree in Scientific field Experience: Min 3 years in Quality Mangement Language: Fluent English Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth . Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience Education Level: University Degree in Scientific field Experience: Min 3 years in Quality Mangement Language: Fluent English Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary - Secures the development of local standards if needed - Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools - Manages the facility management review activities by collects the inputs and communicates the output of the management review meeting - Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 & ISO 14001 and all local regulations - Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area - Leads the internal and external audits preparation within the production facility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level: University Degree in Scientific field Experience: Min 2 years in Quality Mangement Language: Fluent English Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p><p></p></section>
<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>
<p>Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse Management on country level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2>
<p>Education : University Degree</p>
<p>Experience : Min 5 years in SCM</p>
<p>Languages : Frensh and English</p>
<h2>Functional / Professional :</h2>
<ul>
<li>Inventory Management</li>
<li>Inventory Positioning</li>
<li>Kanban / Pull Scheduling</li>
<li>Labeling</li>
<li>Materials Handling</li>
<li>Packaging</li>
<li>Warehouse Management Systems</li>
<li>Materials Replenishment</li>
<li>Shipping Documents</li>
<li>Vendor-Managed Inventory</li>
</ul>
<h2>Method :</h2>
<ul>
<li>Escalation Procedures</li>
<li>Value Stream Mapping</li>
<li>Performance Indicators</li>
<li>Performance Measurement</li>
<li>Push Systems</li>
<li>Waste Control Procedures</li>
<li>Problem Solving Techniques</li>
<li>Continuous Improvement Techniques</li>
<li>Presentation Skills</li>
<li>Standards and Procedures</li>
</ul>
<p>Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree</li><li>Min 3 years in a relevant field</li><li>Frensh and English</li><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul>
<p>We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Reservations Manager , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where reservations initiatives & hotel targets are achieved. Supervises the reservations team fostering a culture of growth, development, and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem- solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</p><p></p></section>