Sales Engineer Jobs - Tunis Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mission : The Sales Engineer infrastructure is responsible for leading and driving the sales team to achieve company revenue targets. This role includes setting strategic goals, managing the sales pipeline, and building strong client relationships. The ideal candidate will have proven experience in sales leadership, a strong understanding of sales processes, and the ability to motivate and inspire a team. The Sales Engineer infrastructure will play a critical role in developing sales strategies that align with business objectives and contribute to overall growth. Key Responsibilities and Accountabilities Develop effective sales strategies to drive revenue growth and market expansion. Take full ownership of the company s sales target, setting clear and measurable objectives for the team to ensure quarterly and annual targets are met or exceeded. Conduct regular reviews of sales targets, adjusting strategies as needed to ensure continuous progress. Conduct regular analysis of market trends, customer needs, and competitor activity to adjust strategies as needed. Oversee the management of the sales pipeline, ensuring accurate forecasting and alignment with targets. Track, analyze, and report on team metrics, such as lead conversion rates and average deal size, to ensure consistent progress towards goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Engineering degree or 5 years of higher education in : Civil engineering / Materials science / Process engineering /Industrial chemistry Key commercial skills Analysis of customer needs (companies, developers, construction, prefabrication) Ability to translate site requirements into technical concrete solutions B2B negotiation Customer portfolio management Drafting technical and commercial proposals Site monitoring &amp; technical after-sales service Concrete &amp; materials Drafting technical and commercial proposals Site monitoring &amp; technical after-sales service</p><p></p></section>

<p>Mechanical Engineer, with experience in heavy equipment, trucks, and vehicles, as well as solid knowledge of troubleshooting and supervising maintenance and repair operations.<br><br>The candidate must be capable of managing and overseeing the workshop and mechanics, organizing workflows, and ensuring maintenance quality. Strong character, quick decision-making abilities, and the capacity to assume responsibility and resolve problems are essential.<br><br>Practical experience and proficiency in handling equipment and technical teams are among the key requirements.</p><p>&nbsp;</p>

<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs &amp; RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</p><p>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</p><p>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</p><p>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</p><p>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</p><p>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you</h2><ul><li>Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.</li><li>Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates, Strong presentation skills in French and in English</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>

<p><font dir="auto" ><font dir="auto" >Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Analytical, synthesis, and structuring skills; interpersonal communication; cross-functional project management; results orientation; group facilitation</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the successful development of plastic parts for the project. Analyze work requests (parts, mechanical environment, vehicle technical constraints, etc.) and identify potential challenges (problems, inconsistencies, major difficulties). Have an excellent command of plastic injection molding and its constraints. Design 3D models using Catia V5 or Siemens NX , with strong expertise in Part Design and Generative Shape Design , considering: Styling surfaces (design and functional parts). The variation of injected parts within their mechanical environment (defining fixed points and reference systems). Thickness optimization and technical integration of parts into their mechanical environment. Surface stitching, surface updates, and technical edge refinements to prevent shrinkage. Demoldability rules, including integrating slide movements into the mold, especially for complex parts (a plus). Positioning, securing, and assembling techniques for plastic parts. Mastery of joining and fitting techniques (butt joint, overlap, step joints, etc.). Proximity analysis and potential clash detection between parts. Knowledge and mastery of PLM tools would be an asset. Oversee part and/or system development up to 2D drawing production ( Catia V5 Drawing ), ensuring functional dimensioning for internal and supplier requirements. Collaborate closely with suppliers of injected plastic parts for mold development.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Participate in risk analysis and classify industrialization criticality. Conduct manufacturability and inspectability analysis of the product. Formalize the preliminary production scheme (development and series). Identify preliminary industrialization needs and requirements, and initiate the industrial validation file (DVI). Contribute to the development of the industrialization plan. Pilot or actively participate in FMEA process. Design the series manufacturing and assembly process: Formalize the production scheme. Identify key process characteristics. Define series acceptance test procedures. Validate production Bills of Materials. Draft specifications for manufacturing, assembly, and inspection tooling. Draft specifications for series test benches. Validate product packaging and preservation specifications. Contribute to the production preparation plan. Implement necessary actions to mitigate identified risks. Contribute to technical analyses and expertise in case of product or process issues. Actively participate in technological watch related to their scope of activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Agile</li><li>Solution-oriented</li><li>Realistic</li><li>Analytical skills</li><li>Synthesis skills</li><li>Good listener</li><li>Team spirit</li><li>Rigor</li></ul><p></p></section>

<p>Assurer la surveillance des produits et des process selon les standards en vigueur Piloter et/ou participer des groupes de r solution des probl mes. Participer aux routines QRQC Traiter et suivre les non conformit s relatives aux produits et aux process dans l'atelier. Surveiller le respect des exigences clients, normatives et r glementaires dans son p rim tre. Faire le suivi des plans d'actions issus des r solutions des probl mes. Etablir et/ou mettre jour les instructions et les fiches d'enregistrement de contr le Arr ter toute op ration de production repr sentant un risque sur la qualit du produit. Mener des audits internes. Piloter et/ou participer des analyses de risque Assurer la qualification du personnel Piloter et/ou participer la qualification des proc d s Proposer des am liorations dans le p rim tre de l'atelier auquel il appartient R aliser le suivi des indicateurs</p><p><strong>Desired Candidate Profile</strong></p><p>ing nieur avec des connaissances en g nie m canique Une exp rience d'un an en qualit est souhait e</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main duties: System Specifications management: Deep dive analyzes of system specifications and issues et inconsistency detection. System Modeling: create detailed modeling of systems based on structure diagrams, sequence diagrams and state machine diagrams. Ensuring the right traceability between the model and the specifications. Troubleshooting and resolving technical issues within assigned function. Validation of the model through simulations and issue analyses to ensure system and model reliability. Leading discussions and managing workflows between different teams, including development, suppliers and others. Delivering detailed testing reports and progress updates to stakeholders. Working to improve the function and deliver the best possible product for customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Bac + 5</li><li>Schools : ENIS, ENIG, ENIT, ENISo</li><li>Diploma : Engineer</li><li>Option : Electric, Electronics, - Electromechanics, Automatic</li><li>Required experience : 0 5 years</li><li>Languages : Frensh, English</li><li>Software skills : Rhapsody, EWM, Visio</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Context &amp; Environment Maintien des sites logistiques en conformit technique par rapports aux standards. Maitrise des co ts /d lais. Mise en uvre des plans dActions techniques suite aux audits. Activities Etablissement des travaux dans les diffrents sites (d p t HCL Rad s et les sites aviations) de TolalEnergies Tunisie Effectuer avec les .responsables des siles ,les expressions des besoins des projets inscrits au budget dinvestissement et suivre le processus des travaux durant toutes les phases du projet Pr parer les tudes techniques et engager les bureaux d'tudes. Lancer les consultations et appels doffres des travaux en collaboration avec le service achat Assurer la prise en charge compl te des projets de la phase APD a la phase r alisation Assurer le suivi, le pilotage el le contrle de conformit durant les diffrentes phases Maintien des sites logistiques €n conformit technique par rapports aux standards planning N gocier et valider les modifications pouvant intervenir en cours de r alisation du projet Engager le contrle des r glements et des factures et participer dans la s lection, au choix et dans lEvaluation des fournisseurs en collaboration avec les Achats et le HSEQ Sassurer du respect des standards et des normes techniques dans les diffrentes phases du projet Etablir des commandes sur my eproc el r ceptionner les factures li es aux projets en cours Suivre les diffrentes phases exig es par le r f rentiel ONE-Maeslro dans la gestion des modifications Participer aux audits Maestro, Maestro-LOG el devaluations des risques et tablir les PAC ainsi que le suivi davancement des actions . Assurer lapplication des aspects HSE dans les diffrentes phases du projet. Effectuer les visites et contrles HSE des enlreprise8 lors de la r alisation des projets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Dipl me d'ing nieur en g nie industrielle / g nie civile / m canique</p><p>Niveau d'exp rience : minimum 2 ans</p><p>Comp tences : gestion de projets, connaissances des sites industrielles, Bonne communication, Rigueur et Int grit , sens de s curit </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are a software editor for leading financial institutions with a presence on several continents. Our offerings are constantly evolving to meet our clients' needs (Cloud, AI). As part of the development of our PMS (Portfolio Management System) offerings and to ensure a level of quality that meets high standards, we wish to strengthen our QA team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NA</p><p></p></section>

<p><font dir="auto" ><font dir="auto" >Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Analytical, synthesis and structuring skills</font></font></li><li><font dir="auto" ><font dir="auto" >Interpersonal communication</font></font></li><li><font dir="auto" ><font dir="auto" >Cross-functional project management (steering)</font></font></li><li><font dir="auto" ><font dir="auto" >Results orientation</font></font></li><li><font dir="auto" ><font dir="auto" >Group animation</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.</p><p>Your Missions:</p><p>Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:</p><p>1. Elasticsearch Design &amp; Performance:</p><p>Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.</p><p>Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.</p><p>Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.</p><p>2. Backend Development &amp; Pipelines (Java):</p><p>Develop and maintain the Elasticsearch query management backend and high-performance caching systems.</p><p>Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.</p><p>3. Monitoring, Optimization &amp; Production Support:</p><p>Analyze cluster performance (Search &amp; Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.</p><p>Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.</p><p>Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Technical Skills (Hard Skills):</b></li><li><b>Elasticsearch Expertise:</b> You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li><b>Java Development:</b> Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li><b>Performance &amp; Internals:</b> Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li><b>Python Development:</b> Knowledge of Python and data manipulation libraries (pandas).</li><li><b>Data &amp; CI/CD Ecosystem:</b> Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li><b>Human and Relational Qualities (Soft Skills):</b></li><li><b>Autonomy and Rigor:</b> Ability to propose optimizations and carry subjects end-to-end in a context.</li><li><b>Analytical and Investigative Mindset:</b> You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li><b>Communication:</b> Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do Develop assigned markets and grow revenue across leisure, corporate, and group segments Proactively identify and secure new business opportunities through strategic sales activities Build and maintain strong, long-term relationships with clients and partners Manage and grow existing accounts to maximize revenue and market share Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement Conduct client meetings, site inspections. Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals Analyze market trends, competitor activities, and provide insights to support strategy Maintain accurate data and account management within CRM systems (e.g., Salesforce) Collaborate with internal teams to ensure seamless service delivery and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in luxury hotel sales or a related commercial role Proven track record in achieving revenue targets and developing business Strong negotiation, presentation, and relationship-building skills Strategic, analytical, and results-driven mindset Excellent communication skills in English (additional languages are an advantage) Good understanding of local market trends and competitor landscape Proficiency in Microsoft Office and CRM systems. Strong organizational skills and ability to manage multiple priorities</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong> <u>Primary responsibilities</u> </strong> </p> <p> </p> <ul> <li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li> <li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li> <li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li> <li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li> <li>Generate the customer order and follow up to order confirmation stage</li> <li>Works towards individual and team targets</li> <li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li> <li>Any other duties/projects as directed by Senior Management</li> <li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li> <li>queries from Facebook and Trustpilot web product feedback</li> </ul> <p> <strong> <u>Growth &amp; Career Opportunities</u> </strong> </p> <p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p> <p> <strong> <u>Requirements &amp; Qualifications</u> </strong> </p> <p> </p> <ul> <li>Fluent in German</li> <li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li> <li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li> <li>Excellent communication and negotiation skills</li> <li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li> <li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li> <li>Highly organized with a strongattention to detail</li> <li>Self-motivated and goal oriented to achieve your own targets and also your teams</li> <li>Experience in MSOffice and othercomputer systems</li> </ul> <p> <strong> <u>Our values</u> </strong> </p> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p> <p> <strong>Customers-First: </strong> </p> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p> <p> <strong>Continuous Improvement: </strong> </p> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p> <p> <strong>Goal-Oriented: </strong> </p> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p> <p> <strong>Integrity: </strong> </p> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p> <p> <strong>People-Centric: </strong> </p> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in a technical field</li><li>Minimum 3 years of sales experience in the automotive industry</li><li>English proficiency level: C1</li><li>Good command of MS Excel, PowerPoint, and CRM tools</li></ul><p>Interested? Apply now</p><p>All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.</p><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Passionate and motivated, you provide a memorable experience for guests staying at your establishment. You are professional and know your establishment well, creating a strong bond with your guests.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Significant experience in sales is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to analyze client needs and maintain a professional demeanor in all circumstances</font></font></li><li><font dir="auto" ><font dir="auto" >Responsible and reliable</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent oral and written communication skills required</font></font></li><li><font dir="auto" ><font dir="auto" >Good interpersonal communication and conflict management skills</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Sales Executive (M/F) Passionate and motivated, you will provide a memorable experience to guests staying at your establishment. You are professional and knowledgeable about your establishment, building strong relationships with your clients.</font></font></p><p><font dir="auto" ><font dir="auto" >What the establishment offers you: In a few words, highlight the benefits and advantages of working at your establishment: Employee card offering discounted rates at Accor; Training plan delivered in our Academies; The opportunity to develop your talents and thrive within your establishment and around the world; The ability to make a difference through our activities; Ethics &amp; Corporate Social Responsibility, such as Planet 21</font></font></p><p><font dir="auto" ><font dir="auto" >Your role: Cooperate with tourism professionals to achieve business objectives; ensure the negotiation and sale of contracts; participate in promotional events (trade shows, conventions, etc.); manage the overall business activity (budgets, relationships, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include: Significant sales experience is a plus; ability to analyze customer needs and maintain a professional demeanor in all circumstances; responsible and reliable; excellent oral and written communication skills required; good interpersonal communication and conflict management skills</font></font></p><p></p></section>