وظائف اخصائي تدريب في تونس
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<span>Position : Collections Agent Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions.<br> We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.<br> As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.<br> Responsibilities: Monitor and track overdue accounts, using established protocols to secure timely payments.<br> Maintain accurate and up-to-date records of delinquent accounts, incl.<br> payment arrangements, communications and invoices.<br> Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.<br> Collaborate with other departments to resolve customer issues and disputes efficiently.<br> Prepare and provide regular reports on debt collection activities and progress.<br> Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.<br> Benefits: Competitive salary with performance bonuses.<br> Friendly and supportive team.<br> Opportunity to work and grow professionally at an international level.<br> Ready to take the wheel of your career?<br> Join us at Whizz and pedal towards success!<br> Apply today!<br> Requirements: 1+ years of experience in Collections Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage.<br> Proficiency with Microsoft Office and Google Workspace Strong negotiation skills, attention to detail, and the ability to handle challenging customers.<br> High-speed internet connection, personal computer, and headset.<br> Knowledge of state and federal collection laws (preferred).<br> Working Hours: 40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.<br> Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans - Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports - Supports regular and needs based training needs analysis and elaboration of suitable training programs - Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring - Provides advice and subject matter expertise in the area of training, within HR community and towards the business - Ensures adherence to globally defined policies, processes, tools and frameworks - Ensures accurate & compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined - Prepares regular ad-hoc analysis, reports and presentations - Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects - Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business ; focus on support of business .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Level of Education: University Degree</p><p>Branch of Study: All branches</p><p>Experience: 1 year of experience is appreciated</p><p>Languages: French and English</p><h2>Social Competences</h2><p>Communication / Social and intercultural sensitivity / Change management / Target and result orientation / Motivation and resilience / Self-organisation / Conflict management / Teamwork</p><h2>Professional Competences</h2><p>Adult Learning Theory / Blended Learning / E-learning concepts / Skills and competency modelling / Training management / Leadership development programmes</p><p></p></section>
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<span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are </span></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Business Management and Development: Prospect, negotiate, and directly manage key accounts for distributors, covering major Libyan cities including Tripoli, Misrata, and Benghazi. Technical Consulting and Recommendations: Analyze project specifications (e.g., acid-resistant floor coatings for the food industry, concrete protection, or fireproofing for the oil sector) and recommend appropriate chemical solutions. Intensive Field Travel: Maintain a continuous physical presence with clients, requiring over 50% of working time to be spent in Libya monitoring projects. On-Site Technical Assistance: Supervise the testing and application phases of chemical products at industrial sites to ensure their proper implementation. Logistics and customs management: Coordinate the flow of goods and export documentation (Incoterms, letters of credit) between Tunisia and Libya, mastering specific cross-border formalities (inspections, certificates of conformity). Payment and risk monitoring: Secure international financial transactions, paying close attention to payment terms and collection in the Libyan zone.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >5-7 years of technical and sales experience, imperatively in the chemical products sector for construction or technical industrial supply.</font></font></li><li><font dir="auto" ><font dir="auto" >In-depth knowledge of the regulatory, hygiene and safety requirements specific to the Food & Beverage (HACCP standards, chemical resistance) and Oil & Gas (ATEX standards, severe environments) industries.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of complex B2B sales techniques (long cycles, technical/engineering contacts) and the fundamentals of foreign trade (Incoterms, regional road/sea logistics).</font></font></li><li><font dir="auto" ><font dir="auto" >Strong autonomy, resilience, intercultural adaptability, keen sense of diplomacy and excellent stress management in a complex industrial environment.</font></font></li><li><font dir="auto" ><font dir="auto" >French and Arabic (fluency in Tunisian and Libyan Arabic is essential for fieldwork) are required.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical English required for exchanges with multinationals and specification grids.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><br></p><p><span ><font dir="auto" ><font dir="auto" >Experience: 5-7 years of technical and sales experience, ideally in the construction chemicals or technical industrial supply sector. Sector expertise: In-depth knowledge of regulatory, hygiene, and safety requirements specific to the Food & Beverage (HACCP standards, chemical resistance) and Oil & Gas (ATEX standards, harsh environments) industries. Technical skills: Mastery of complex B2B sales techniques (long sales cycles, technical/engineering contacts) and the fundamentals of international trade (Incoterms, regional road/sea logistics). Soft skills: Strong autonomy, resilience, intercultural adaptability, keen diplomacy, and excellent stress management in a complex industrial environment. Languages: Fluent French and Arabic (proficiency in Tunisian and Libyan Arabic is essential for fieldwork). Technical English required for communication with multinational companies and specification grids.</font></font></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Specialist, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Tunisia (TN) <br>
<b>City</b>: Bizerte<br>
<b>Worksite / Location</b>: Bizerte </p><br> <p><b>Job Function</b>: EDS_Quality <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Customer Quality (CSC)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a QPE Specialist L2 in our plant in [[location]]. </p><br>
<p>Quality Engineer </p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
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<span><strong>Job Title: Data Operations Specialist</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <span><strong>Report to: Data Operations Manager</strong></span> <br> <span><strong>Overview:</strong></span><br><span>The Data Operations Specialist will be part of the Marketing Analytics & Insights Team. Our mission is to use Data & Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Data Operations Manager, you will collaborate with experienced Data Analysts & Data Scientists. Your role is to establish a robust data foundation that supports the organization's analytical needs and enables data-driven decision-making across all functions.</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</span></li> <li><span>You monitor data flows of customers and prospects and identify, analyze and resolve issues</span></li> <li><span>You are continuously working on further improving our data collection monitoring, data quality, and integrity</span></li> <li><span>You perform audits of data quality</span></li> <li><span>You know our data, database and data structure</span></li> <li><span>You demonstrate detailed understanding of downstream data workflows and interdependencies</span></li> <li><span>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</span></li> <li><span>You help the privacy team to maintain GDPR compliance</span></li> <li><span>You follow identified issues with technical teams </span></li> <li><span>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</span></li> <li><span>You document and maintain Data Operations Specialist procedures and guidelines</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</span></li> <li><span>Excellent analytical and problem-solving skills$</span></li> <li><span>Fluent level in English is required</span></li> <li><span>Attention to detail and a strong commitment to data accuracy and quality </span></li> <li><span>Cross functional support (ad hoc) with Marketing and Telesales agents</span></li> <li><span>Strong understanding of database and business needs</span></li> <li><span>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities </span></li> <li><span>Good proficiency in writing & speaking the English language</span></li> <li><span>Motivated and energetic at completing tasks and learning new tasks</span></li> <li><span>Ability to meet deadlines. </span></li> <li><span>Knowledge of the reporting systems Looker is a plus </span></li> <li><span>Direct mail or Marketing experience is a plus</span></li> <li><span>Familiarity with cloud computing platforms like </span><span>AWS</span><span> (optional)</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
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Join our Team
<br><p><strong>About this opportunity:</strong></p><br><br><p>Ericsson is looking for a motivated HR Delivery Specialist to join our HR team. In this role, you will execute HR operations, support payroll activities, ensure compliance with HR processes, and contribute to continuous process improvements. You will also work closely with internal stakeholders and local vendors to deliver efficient and high-quality HR services.</p><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Execute HR delivery activities in line with established processes and procedures, including payroll processing for Tunisia.</li><li>Investigate and resolve escalated HR issues in a timely manner.</li><li>Communicate effectively with internal and external stakeholders.</li><li>Perform required SOX controls to ensure compliance with company policies and regulations.</li><li>Manage HR-related invoicing and support financial operations.</li><li>Contribute to HR projects and process improvement initiatives.</li></ul><p><strong>The skills you bring:</strong></p><br><br><ul><li>3–5 years of experience in HR Operations, HR Delivery, Payroll, or a related HR function.</li><li>Strong understanding of HR processes and best practices.</li><li>Knowledge of labor laws in Tunisia and/or Algeria.</li><li>Experience with payroll administration.</li><li>Familiarity with SAP SuccessFactors is an advantage.</li><li>Understanding of data privacy and compliance requirements.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>High standards of ethics, compliance, and integrity.</li><li>Professional proficiency in English.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Tunisia (TN) || Tunis</p><br><br><p><strong>Req ID:</strong> 788105 </p><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Primary responsibilities</b></p><ul><li>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</li><li>You monitor data flows of customers and prospects and identify, analyze and resolve issues</li><li>You are continuously working on further improving our data collection monitoring, data quality, and integrity</li><li>You perform audits of data quality</li><li>You know our data, database and data structure</li><li>You demonstrate detailed understanding of downstream data workflows and interdependencies</li><li>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</li><li>You help the privacy team to maintain GDPR compliance</li><li>You follow identified issues with technical teams</li><li>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</li><li>You document and maintain Data Operations Specialist procedures and guidelines</li></ul><p><b>Growth & Career Opportunities</b></p><p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</li><li>Excellent analytical and problem-solving skills</li><li>Fluent level in English is required</li><li>Attention to detail and a strong commitment to data accuracy and quality</li><li>Cross functional support (ad hoc) with Marketing and Telesales agents</li><li>Strong understanding of database and business needs</li><li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities</li><li>Good proficiency in writing & speaking the English language</li><li>Motivated and energetic at completing tasks and learning new tasks</li><li>Ability to meet deadlines.</li><li>Knowledge of the reporting systems Looker is a plus</li><li>Direct mail or Marketing experience is a plus</li><li>Familiarity with cloud computing platforms like AWS (optional)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans</p><p>Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports</p><p>Supports regular and needs based training needs analysis and elaboration of suitable training programs</p><p>Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring</p><p>Provides advice and subject matter expertise in the area of training, within HR community and towards the business</p><p>Ensures adherence to globally defined policies, processes, tools and frameworks</p><p>Ensures accurate & compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined</p><p>Prepares regular ad-hoc analysis, reports and presentations</p><p>Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects</p><p>Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree</p><p>Branch of Study: All branches</p><p>Experience: 1 year of experience is appreciated</p><p>Languages: French and English</p><p>Social Competences: Communication / Social and intercultural sensitivity / Change management / Target and result orientation / Motivation and resilience / Self-organisation / Conflict management / Teamwork</p><p>Professional Competences: Adult Learning Theory / Blended Learning / E-learning concepts / Skills and competency modelling / Training management / Leadership development programmes</p><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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Description de l'entreprise<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>- Supports leaders in designing the employee strategy for their respective area of responsibility<br></p><br><p>- Acts as HR Business Partner to assigned area of responsibility in HR related matters<br></p><br><p>- Acts as an interface to all HR departments for HR-related topics<br></p><br><p>- Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs<br></p><br><p>- Supports strategic workforce planning<br></p><br><p>- Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary<br></p><br><p>- Transmits future staffing requirements to HR Recruiting for further processing<br></p><br><p>- Communicates and coordinates HR related topics for the respective leader or area<br></p><br><p>- Supports the talent management and successor planning<br></p><br><p>- Supports the leader within the salary change process and with personnel development measures<br></p><br><p>- Submits exit support for further execution<br></p><br><p>- Coaches and consults the respective leaders on leadership, competency management and team development<br></p><br><p>- Supports the valuation of future business needs and consults on HR related measures<br></p><br><p>- Supports deployment of HR processes and guidelines </p><br><br><br>Qualifications et Expérience<ul><li><strong>Level of Education:</strong> University Degree</li><li><strong>Branch Of Study:</strong> Management / Human Resources / Marketing / Communication / Commerce</li><li><strong>Experience :</strong> 1 year in the automotive industry is appreciated</li><li>Language : French & English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence :</strong> Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li></ul><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc.<br>) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 345</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary - Secures the development of local standards if needed - Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools - Manages the facility management review activities by collects the inputs and communicates the output of the management review meeting - Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 & ISO 14001 and all local regulations - Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area - Leads the internal and external audits preparation within the production facility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level: University Degree in Scientific field Experience: Min 2 years in Quality Mangement Language: Fluent English Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supports leaders in designing the employee strategy for their respective area of responsibility</p><p>Acts as HR Business Partner to assigned area of responsibility in HR related matters</p><p>Acts as an interface to all HR departments for HR-related topics</p><p>Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs</p><p>Supports strategic workforce planning</p><p>Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary</p><p>Transmits future staffing requirements to HR Recruiting for further processing</p><p>Communicates and coordinates HR related topics for the respective leader or area</p><p>Supports the talent management and successor planning</p><p>Supports the leader within the salary change process and with personnel development measures</p><p>Submits exit support for further execution</p><p>Coaches and consults the respective leaders on leadership, competency management and team development</p><p>Supports the valuation of future business needs and consults on HR related measures</p><p>Supports deployment of HR processes and guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree</p><p>Branch Of Study: Management / Human Resources / Marketing / Communication / Commerce</p><p>Experience : 1 year in the automotive industry is appreciated</p><p>Language : French & English</p><p>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</p><p>Professional competence : Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><ul><li>You ll be part of an amazing team . This kind of challenge attracts the best of the best. Come join them. You ll be part of an agile cross-functional team who are the gatekeepers to our website and merchandising experience you bring value to our customers, efficiently and effectively. You are part of the team full of strategy, designers and copy writers - that brings our experiences to light for our customers.</li></ul><p><strong>What You Will Do</strong></p><ul><li><strong>Within the role</strong><ul><li>Switch between multiple toolsets on a daily basis to execute site changes</li><li>Build pages from scratch using various components to match layouts provided by MX Designers</li><li>Launch new products building out full customer flows, including product set up through merchandising experience</li><li>Own setting up and running site experiments through Contentful to test customer flows</li><li>Know tool functionality and limitations inside and out and be able to communicate them to various stakeholders (internal and external) while also providing alternative solutions where possible</li></ul></li><li><strong>Within the squad</strong><ul><li>Know how to prioritize work based on effort vs. deadline</li><li>Manage workload to deliver projects on time</li><li>Understand and practice agile approaches and identify gaps in processes to streamline delivery of work</li></ul></li><li><strong>Within the internal team and Global MX Ops</strong><ul><li>Escalate issues with appropriate contextual information and own bugs raised to the MX Global Operations team until solution is reached</li><li>Be an active and engaged team member</li><li>Stay up to date on trainings and documentations</li></ul></li></ul><p><strong>Your Qualifications</strong></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><p><strong>Education & Experience</strong></p><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><p><strong>Nice to have</strong></p><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p></p></section>