وظائف نظم و معلومات في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the world works and lives faster, FIS is leading the way.&nbsp; Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: <i>Are you FIS?</i></p><br><p><b>About the role:</b></p><br><p>As a Senior Production Support Analyst working the US shift, you’ll be working with global clients to:</p><br><ul><li>Support FIS Credit Risk Manager, FIS Risk Analytics Manager, and FIS Enterprise Risk Hub applications</li><li>Install application release updates for these applications</li><li>Lead SRE projects for the applications</li><li>Support the platform’s migration from an FIS-hosted environment to AWS</li><li>Provide production support during North American business hours</li></ul><p><b>About the team:&nbsp;&nbsp; <br></b>Be a part of a team of analysts who</p><br><ul><li>Support the production systems of major financial institutions</li><li>Manage changes to those systems</li><li>Ensure compliance with policy and standards</li></ul><p><b>What you will be doing:</b></p><br><p>As a Senior Production Support Analyst, you will play a crucial role in supporting live software systems for multiple clients. This role provides an opportunity to build and maintain daily connections with key internal stakeholders, including the Client Experience and Professional Services teams.</p><br><p>Responsibilities include:</p><br><ul><li>Ownership of processes and data structures</li><li>Issue investigation and resolution</li><li>Basic Microsoft Windows administration</li><li>Basic SQL Server administration</li><li>General troubleshooting</li><li>Supporting and troubleshooting applications hosted in AWS</li><li>Applying AWS expertise to support the migration from an FIS-hosted environment to AWS</li><li>Supporting the hosting, monitoring, and ongoing stability of AWS-based applications</li><li>Leading incident investigations, root-cause analysis, and resolution of complex production issues</li><li>Working the US shift to provide consistent support to North American clients and business operations</li></ul><p><b>What you will need:</b></p><br><ul><li>Technical proficiency, including knowledge of operating systems such as Windows, databases, networking fundamentals, and troubleshooting methodologies</li><li>Strong, hands-on AWS experience, ideally at an advanced or near-expert level</li><li>Experience supporting, hosting, monitoring, and troubleshooting AWS applications in a production environment</li><li>The ability to analyze complex technical issues, identify root causes, and develop effective solutions</li><li>A logical and methodical approach to problem-solving</li><li>Effective communication skills for interacting with technical and non-technical stakeholders</li><li>The ability to articulate technical concepts clearly and concisely, both verbally and in writing</li><li>Significant prior experience in production support, customer service, or technical support roles</li><li>The ability to lead complex incident resolution and coordinate with multiple stakeholders</li><li>Adaptability and willingness to learn new technologies and tools as needed</li><li>The ability to work the US shift on a regular basis</li></ul><br><p><b>Added bonus if you have:</b></p><br><ul><li>Prior experience supporting the FIS Credit Risk Manager application</li></ul><p><b>What we offer you:<br></b>At FIS, you can learn, grow and make an impact in your career. Our benefits include:&nbsp;&nbsp;</p><br><ul><li>Flexible and creative work environment&nbsp;</li><li>Diverse and collaborative atmosphere&nbsp;&nbsp;</li><li>Professional and personal development resources&nbsp;</li><li>Opportunities to volunteer and support charities&nbsp;</li><li>Competitive salary and benefits</li></ul><br><p><span><b>#LI-RB1</b> <b>#LI-Hybrid</b></span></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<p><br></p> <p> <b>About the Role:</b> </p> <p>You will join the EMEA Purchasing Team in Tunisia, part of Global Purchasing Operations. The team manages more than 5,000 purchase orders across EMEA, representing over $60 million in annual spend. You will support purchasing operations, analyse data, resolve issues and collaborate with requesters, vendors and Accounts Payable. You will also contribute to tool integration and user acceptance testing to improve purchasing processes and operational effectiveness.</p> <br> <p> <b>What You Will Be Doing:</b> </p> <ul> <li>Review purchase requisitions for quantities, specifications, pricing and delivery requirements.</li> <li>Process requisitions and purchase orders accurately while supporting budget and schedule requirements.</li> <li>Review pricing quotations and purchasing data to identify discrepancies and opportunities for improvement.</li> <li>Analyse purchasing data, trends and operational information to support informed decision-making.</li> <li>Apply analytical and critical thinking to investigate issues, identify root causes and recommend practical solutions.</li> <li>Resolve purchasing issues through effective collaboration with vendors, requesters and Accounts Payable.</li> <li>Maintain accurate acquisition records and purchasing data to support controls, reporting and operational requirements.</li> <li>Support integration of purchasing tools, systems and processes across operational workflows.</li> <li>Participate in user acceptance testing (UAT) for purchasing tools, enhancements and process changes.</li> <li>Document testing results, identify issues and collaborate with stakeholders to support successful implementation.</li> </ul> <br> <p><b>What We Offer you:</b> </p> <p>At FIS, we are as committed to growing our employees careers as our own business. We offer:</p> <ul> <li>Opportunities to innovate in fintech</li> <li>Inclusive and diverse team atmosphere</li> <li>Professional and personal development</li> <li>Resources to contribute to your community</li> <li>Competitive salary and benefits</li> </ul> <p> <b>Privacy Statement</b> </p> <p> </p> <p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .</p> <p> </p> <p> <b>Sourcing Model</b> </p> <p> </p> <p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p> <p> </p> <p>#pridepass</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Strong data analysis skills, with the ability to interpret purchasing data, identify trends and communicate meaningful insights.</li> <li>Strong analytical and critical-thinking skills to investigate issues, evaluate information and develop practical solutions.</li> <li>Ability to support tool integration across purchasing processes, including identifying requirements and validating operational workflows.</li> <li>Experience with user acceptance testing (UAT), including test execution, issue identification, results documentation and validation.</li> <li>Excellent verbal and written communication skills for technical and non-technical audiences across different organisational levels.</li> <li>Excellent problem-solving, time management and prioritisation skills, with the ability to manage multiple deadlines.</li> <li>Ability to work independently while collaborating effectively with cross-functional teams, vendors and internal stakeholders.</li> <li>Strong attention to detail and ability to handle confidential business and vendor information appropriately.</li> </ul> <br> <p> <b>Preferred Qualifications:</b> </p> <ul> <li>Knowledge of supply chain, procurement or purchasing functions and processes.</li> <li>Knowledge of vendor relationship management and purchasing issue resolution.</li> <li>Experience using data and reporting tools within purchasing or operational environments.</li> <li>Experience supporting system enhancements, process improvement or automation initiatives.</li> <li>Knowledge of project management methods and techniques.</li> </ul>

<p>JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people s health. We re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works at Tunusia location in the Established Pharmaceuticals Division that we are committed to bringing the benefits of our trusted medicines to more people in the world s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory. What You'll Do The Affiliate Safety Representative (ASR) in French Africa Cluster (FAC) and ASR back-up during absence of the main ASR in English Africa Cluster (EAC) Affiliate ensures that all activities related to pharmacovigilance (PV) for both Abbott EPD investigational and registered medicinal products are performed at Affiliate level in accordance with internal Abbott policies and procedures as well as with local regulatory requirements. The ASR further is the primary pharmacovigilance interface of Abbott EPD with local health authorities and represents pharmacovigilance internally within the Affiliate organization. Core Job Responsibilities: Acts as a local QPPV on a 24/7/365 basis in FAC Affiliate. Maintenance of the Affiliate PV System Country Chapter and additional local PV procedures, forms, and templates PV business continuity planning and notification of any business interruptions that pose a threat locally or globally to pharmacovigilance processes or endanger regulatory compliance Receipt, recording, and reconciliation of safety information Safety surveillance including literature and health authority website screening and preparation of local periodic safety reports and Risk Management Plans Regulatory submission of safety information Basic PV training of local EPD staff PV record retention and archiving Implementation of out-of-office coverage for receiving and recording safety-relevant information Maintenance of local PV product list Ensure PV matters in local interventional studies and local non-interventional organized data collection schemes Negotiation and implementation of local commercial pharmacovigilance agreements and local pharmacovigilance service agreements Due Diligence for product acquisition or in-licensing negotiated by an Affiliate organization Provision of local PV Compliance metrics and management of non-compliances Coordination/management of PV audits and inspections at the Affiliate leve Ensure vigilance compliant to local legislation for Abbott EPD products beyond medicinal products such as medical devices and food supplements The role takes responsibility for implementation and maintenance of a functional and compliant local PV system: Implementation of local legislative and Abbott internal requirements in FAC Affiliates Local PV interface to Health Authorities PV point of contact for Affiliate non-PV functions and GPV headquarter Works in collaboration with local non-PV stakeholders to maintain a timely and complete exchange of PV-relevant information Supports the Manager PV Regional or GPV headquarter for specific global projects, as assigned Deputizes for Manager PV Regional during absence In additional as an ASR BU role takes responsibility for maintaining a functional and compliant PV system in EAC Affiliate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Ideally graduate with a Life Sciences or Pharmacy degree or equivalent qualification PV experience in pharmaceutical company is preferred Understanding of local PV regulation Ability to give attention to the detail Computer literacy (Windows, MS Office) Good English language skills Good communication skills with internal and external stakeholders</p>

<br><strong>Context &amp; Environment</strong> <div> <div> <p><font dir="auto" ><font dir="auto" >- Ensure the protection of people, property and information on the site, by ensuring the application of the Total Group's safety and security procedures. Prevent risks, detect anomalies and intervene in accordance with established protocols in the event of an incident or emergency.</font></font></p> <p><font dir="auto" ><font dir="auto" >- Verification of the fixing and conformity of the seals to the loading/sealing slip before the departure of the tanker trucks</font></font></p> <p><font dir="auto" ><font dir="auto" >- Activate the rainwater drainage pumps</font></font></p> <p> <br> </p> </div> </div> <div> <div> <div> <strong>Activities</strong> </div> </div> <div> <div> <p><font dir="auto" ><font dir="auto" >Access Monitoring and Control:</font></font></p> <p><font dir="auto" ><font dir="auto" >Control access (people, vehicles, goods) according to current procedures (identification, visitor registration). Conduct regular surveillance patrols on the site (internal and external) to detect any anomaly, intrusion, break-in, or suspicious situation.</font></font></p> <p><font dir="auto" ><font dir="auto" >Monitor security systems (video surveillance, alarms, etc.) and react to triggers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Risk Prevention and Detection:</font></font></p> <p><font dir="auto" ><font dir="auto" >Identify and report any abnormal behavior or situation that could constitute a threat (theft, vandalism, malicious acts, industrial espionage, etc.). Participate in the prevention of fires and other major risks (checking safety equipment, reporting anomalies).</font></font></p> <p><font dir="auto" ><font dir="auto" >Incident and Emergency Management:</font></font></p> <p><font dir="auto" ><font dir="auto" >Respond quickly and appropriately to any incident (fire, accident, intrusion, assault, theft, etc.). Follow emergency alert and emergency call procedures (internal and external) in case of an emergency, providing accurate and complete information. Implement protective measures for people and property before the arrival of specialized emergency services.</font></font></p> <p><font dir="auto" ><font dir="auto" >evacuate or guide people to safety according to emergency plans.</font></font></p> <p><font dir="auto" ><font dir="auto" >Report any incident immediately to the hierarchy.</font></font></p> <p>Reporting et Communication :</p> <p><font dir="auto" ><font dir="auto" >Write event reports, daily logs and incident reports. Transmit relevant information to the EVT department and the security manager.</font></font></p> <p><font dir="auto" ><font dir="auto" >Application of Procedures and Regulations:</font></font></p> <p><font dir="auto" ><font dir="auto" >Strictly adhere to the safety instructions, procedures and directives of the Total Group.</font></font></p> <p><font dir="auto" ><font dir="auto" >To know and apply the legislation in force relating to guarding and private security.</font></font></p> <p><font dir="auto" ><font dir="auto" >Participate in safety training and exercises.</font></font></p> <p> <br> </p> </div> </div> </div> <div> <div> <div> <strong>Candidate Profile</strong> </div> </div> <div> <div> <p><font dir="auto" ><font dir="auto" >Have at least a secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></p> <p><font dir="auto" ><font dir="auto" >A recognized diploma or certification in security professions is desirable.</font></font></p> <p><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in an oil or sensitive sector environment or activity.</font></font></p> <p><font dir="auto" ><font dir="auto" >Knowledge of safety and security regulations.</font></font></p> <p><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></p> <p><br></p></div></div></div><div><div><div> </div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: <i><b>Are you FIS?</b></i></p><br><br><p><b>About the Role:</b></p><br><p>The AMERICAS Purchasing is part of the Global Purchasing Operations.</p><br><p>You'll be based in our office in Tunisia.</p><br><br><p><b>What You Will Be Doing:</b></p><br><ul><li>Review purchase requisitions for quantities, specifications, pricing and delivery requirements.</li><li>Process requisitions and purchase orders accurately while supporting budget and schedule requirements.</li><li>Review pricing quotations and purchasing data to identify discrepancies and opportunities for improvement.</li><li>Analyse purchasing data, trends and operational information to support informed decision-making.</li><li>Apply analytical and critical thinking to investigate issues, identify root causes and recommend practical solutions.</li><li>Resolve purchasing issues through effective collaboration with vendors, requesters and Accounts Payable.</li><li>Maintain accurate acquisition records and purchasing data to support controls, reporting and operational requirements.</li><li>Support integration of purchasing tools, systems and processes across operational workflows.</li><li>Participate in user acceptance testing (UAT) for purchasing tools, enhancements and process changes.</li><li>Document testing results, identify issues and collaborate with stakeholders to support successful implementation.</li><li><b>The ability to work the US shift on a regular basis</b></li></ul><br><p><b>Required Qualifications:</b></p><br><ul><li>Strong data analysis skills, with the ability to interpret purchasing data, identify trends and communicate meaningful insights.</li><li>Strong analytical and critical-thinking skills to investigate issues, evaluate information and develop practical solutions.</li><li>Ability to support tool integration across purchasing processes, including identifying requirements and validating operational workflows.</li><li>Experience with user acceptance testing (UAT), including test execution, issue identification, results documentation and validation.</li><li>Excellent verbal and written communication skills for technical and non-technical audiences across different organisational levels.</li><li>Excellent problem-solving, time management and prioritisation skills, with the ability to manage multiple deadlines.</li><li>Ability to work independently while collaborating effectively with cross-functional teams, vendors and internal stakeholders.</li><li>Strong attention to detail and ability to handle confidential business and vendor information appropriately.</li></ul><br><p><b>Preferred Qualifications:</b></p><br><ul><li>Knowledge of supply chain, procurement or purchasing functions and processes.</li><li>Knowledge of vendor relationship management and purchasing issue resolution.</li><li>Experience using data and reporting tools within purchasing or operational environments.</li><li>Experience supporting system enhancements, process improvement or automation initiatives.</li><li>Knowledge of project management methods and techniques.</li></ul><br><p><b>What We Offer you:</b></p><br><p>At FIS, we are as committed to growing our employees’ careers as our own business. We offer:</p><br><ul><li>Opportunities to innovate in fintech</li><li>Inclusive and diverse team atmosphere</li><li>Professional and personal development</li><li>Resources to contribute to your community</li><li>Competitive salary and benefits</li></ul><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: <i><b>Are you FIS?</b></i></p><br><br><p><b>About the Role:</b></p><br><p>You will join the EMEA Purchasing Team in Tunisia, part of Global Purchasing Operations. The team manages more than 5,000 purchase orders across EMEA, representing over $60 million in annual spend. You will support purchasing operations, analyse data, resolve issues and collaborate with requesters, vendors and Accounts Payable. You will also contribute to tool integration and user acceptance testing to improve purchasing processes and operational effectiveness.</p><br><br><p><b>What You Will Be Doing:</b></p><br><ul><li>Review purchase requisitions for quantities, specifications, pricing and delivery requirements.</li><li>Process requisitions and purchase orders accurately while supporting budget and schedule requirements.</li><li>Review pricing quotations and purchasing data to identify discrepancies and opportunities for improvement.</li><li>Analyse purchasing data, trends and operational information to support informed decision-making.</li><li>Apply analytical and critical thinking to investigate issues, identify root causes and recommend practical solutions.</li><li>Resolve purchasing issues through effective collaboration with vendors, requesters and Accounts Payable.</li><li>Maintain accurate acquisition records and purchasing data to support controls, reporting and operational requirements.</li><li>Support integration of purchasing tools, systems and processes across operational workflows.</li><li>Participate in user acceptance testing (UAT) for purchasing tools, enhancements and process changes.</li><li>Document testing results, identify issues and collaborate with stakeholders to support successful implementation.</li></ul><br><p><b>Required Qualifications:</b></p><br><ul><li>Strong data analysis skills, with the ability to interpret purchasing data, identify trends and communicate meaningful insights.</li><li>Strong analytical and critical-thinking skills to investigate issues, evaluate information and develop practical solutions.</li><li>Ability to support tool integration across purchasing processes, including identifying requirements and validating operational workflows.</li><li>Experience with user acceptance testing (UAT), including test execution, issue identification, results documentation and validation.</li><li>Excellent verbal and written communication skills for technical and non-technical audiences across different organisational levels.</li><li>Excellent problem-solving, time management and prioritisation skills, with the ability to manage multiple deadlines.</li><li>Ability to work independently while collaborating effectively with cross-functional teams, vendors and internal stakeholders.</li><li>Strong attention to detail and ability to handle confidential business and vendor information appropriately.</li></ul><br><p><b>Preferred Qualifications:</b></p><br><ul><li>Knowledge of supply chain, procurement or purchasing functions and processes.</li><li>Knowledge of vendor relationship management and purchasing issue resolution.</li><li>Experience using data and reporting tools within purchasing or operational environments.</li><li>Experience supporting system enhancements, process improvement or automation initiatives.</li><li>Knowledge of project management methods and techniques.</li></ul><br><p><b>What We Offer you:</b></p><br><p>At FIS, we are as committed to growing our employees’ careers as our own business. We offer:</p><br><ul><li>Opportunities to innovate in fintech</li><li>Inclusive and diverse team atmosphere</li><li>Professional and personal development</li><li>Resources to contribute to your community</li><li>Competitive salary and benefits</li></ul><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Leads Projects regarding the storage of quality and Business documents and data<br></p><br><p>- Manages Projects regarding the identification of relevant quality documents and data<br></p><br><p>- Introduces common rules and processes for quality documents and data administration<br></p><br><p>- Defines a standard QM IT landscape based on defined processes<br></p><br><p>- Supports and gives advice for the implementation of QM processes in Projects<br></p><br><p>- Conceptualizes and implements quality related software solutions<br></p><br><p>- Administrates the QM-systems, e.g. Computer Aided quality (CAQ)<br></p><br><p>- Monitors and evaluates quality management related KPIs</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education :&nbsp;</strong>University degree</li><li><strong>Branch Of Study:</strong>&nbsp;all branchs&nbsp;</li><li><strong>Experience:&nbsp;</strong>&nbsp;1 year of experience Quality&nbsp;</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul><br> </div>

<p>Essential Job Functions: Design, develop, and maintain scalable document ingestion and processing pipelines to support enterprise knowledge management and AI-powered applications. Build and optimize multi-stage data workflows for extracting, transforming, enriching, and indexing content from diverse document formats including PDF, PPTX, DOCX, CSV, and image-based sources. Implement advanced document processing capabilities, including metadata extraction, content chunking, classification, summarization, and information retrieval workflows. Manage vector database indexing strategies and search optimization to ensure high-quality retrieval performance and relevance. Develop and maintain MCP-compatible tool servers that securely expose enterprise databases, APIs, cloud platforms, and external services to AI agents. Design and implement event-driven architectures leveraging messaging and integration services to enable scalable and responsive data processing solutions. Create and deploy data analysis, document intelligence, and knowledge retrieval agents using reusable development templates and platform tooling. Collaborate with cross-functional teams to deliver reliable, scalable, and innovative data engineering and AI-driven solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Data Engineering, Information Technology, Artificial Intelligence, or equivalent combination of education and experience.</li><li>Typically, 3+ years of professional experience in Python development and data pipeline engineering.</li><li>Hands-on experience designing and maintaining ETL/ELT workflows using orchestration platforms such as Dagster, Airflow, or equivalent technologies.</li><li>Strong proficiency with document processing frameworks and libraries for extracting and transforming content from structured and unstructured data sources.</li><li>Experience working with vector databases, embedding models, semantic search technologies, and retrieval optimization techniques.</li><li>Familiarity with Azure data and AI services, including Azure AI Search, Blob Storage, Event Hub, Document Intelligence, or comparable cloud-native platforms.</li><li>Proven experience developing containerized applications and pipeline components using Docker and modern deployment practices.</li><li>Strong understanding of REST API design, integration patterns, and service-oriented architectures.</li><li>Experience building scalable ingestion, indexing, and retrieval systems for data-intensive applications.</li><li>Experience with Retrieval-Augmented Generation (RAG) architectures and enterprise knowledge management platforms is a plus.</li><li>Familiarity with event-driven system design and distributed data processing patterns is preferred.</li><li>Knowledge of AI agent ecosystems, MCP integrations, and modern data-to-agent architectures is highly desirable.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent communication and collaboration abilities across technical and business stakeholders.</li><li>Relevant certifications in Azure, Data Engineering, Artificial Intelligence, or Cloud Technologies are a plus.</li></ul>

<p>Carries out all activities related to the maintenance of a site - Performs maintenance or ensures maintenance of: - Buildings, cooling, heating, electricity, water, compressed air, steam, etc. as well as other installations - Firefighting and fire prevention equipment - Security camera systems in accordance with technical specifications, compliance standards and government regulations - Ensures the water and electricity supply of the property - Prepares and archives documents for archiving - Documented maintenance carried out according to the maintenance plan - Carries out removals and conversions - Inspects meeting rooms with regard to furniture and ensures the specified condition in cooperation with IT - Collects, documents and reports consumption data - Supports internal and external audits - Creates purchase requisitions and records the receipt of goods for services</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum education level : BTS (Industrial Maintenance, Mechanical, or equivalent).</li><li>Language : French &amp; English</li><li>Desired experience in an industrial environment (ideally in a production setting).</li></ul>

<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution &amp; Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Italian Technical Mentor<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education &amp; Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 2+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support</p><br><br><p> • Printing knwoledge<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Microsoft Office 365<br> • Microsoft Windows 11<br> • Operating Systems<br> • Peripheral Devices<br> • ServiceNow<br> • Technical Support<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication</p><br><br><p> • Fluent in Italian with good English<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p>The consultant will contribute to the work of IOM Tunisia s MHD, which supports national efforts to strengthen health system resilience to climate change and ensure inclusive, gender responsive health services for vulnerable populations. The assignment directly feeds into MHD s strategic objectives of generating evidence, enhancing multi sectoral coordination, and integrating climate health migration considerations into national policies, strategies, and operational frameworks under the project STRENGTHENING HEALTHCARE SYSTEMS FOR CLIMATE RESILIENCE IN TUNISIA (MA1159) . The consultant will engage with a broad range of stakeholders, including national and regional authorities, health professionals, civil society organizations, UN agencies, and community representatives, to ensure the relevance, quality, and ownership of the developed materials. Through stakeholder consultations and validation workshops, the consultancy will support the alignment of outputs with national priorities and health system frameworks. The assignment will contribute to strengthening Tunisia's capacity to address the health impacts of climate change and migration by equipping health practitioners with practical knowledge, tools, and guidance that promote resilient, inclusive, and gender-sensitive health responses. Under the direct supervision of the migration health officer and overall guidance of the MHD Project Coordinator in Tunisia and in collaboration with the ministry of health, the consultant will undertake the following tasks with deliverables over a period of 4 months (16 weeks- 112 calendar days). The consultant will perform the following duties and responsibilities:</p><p>Task 1: Development of Gender-Sensitive Information Materials and Toolkits</p><ul><li>Conduct a rapid desk review of existing national and international materials related to climate-sensitive health risks (e.g. heat stress, pollution, vector- and waterborne diseases, and mental health).</li><li>Develop gender-sensitive information materials and toolkits targeting: Health practitioners (training manuals, clinical guides).</li><li>Ensure materials are inclusive, accessible, and culturally sensitive, and available in Arabic and French.</li></ul><p>Task 2: Design of Training Curriculum and Technical Content</p><ul><li>Develop a training curriculum and modules covering: Climate-sensitive diseases and related public health risks.</li><li>Mental health and psychosocial support in climate and migration contexts.</li><li>Gender, age, and disability considerations in healthcare provision.</li><li>Integrate a Training of Trainers (ToT) component to enable cascade training.</li><li>Ensure alignment with MoH and WHO technical standards.</li></ul><p>Task 3: Stakeholder Consultations and Validation</p><ul><li>Organize and facilitate consultations with key stakeholders to ensure relevance and contextualization of materials.</li><li>Prepare and present draft materials during validation workshops with the Ministry of Health and project partners.</li><li>Revise and finalize all deliverables based on feedback received during the validation process.</li></ul><p>Task 4: Dissemination and Technical Support</p><ul><li>Support the dissemination of finalized materials through digital and physical channels, including health facilities, community networks, and IOM offices.</li><li>Provide recommendations for the integration and sustainability of materials within the national health system.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Master s degree in public health, Environmental Health, Climate Change, or related field from an accredited academic institution.</li><li>Experience: At least five (5) years of professional experience in public health, health communication, or climate change and health.</li><li>Proven experience in developing training curricula and technical materials for health professionals.</li><li>Experience working with UN agencies, governments, or NGOs in health, migration, or climate-related programmes.</li><li>Demonstrated experience integrating gender-sensitive and inclusive approaches in public health programming.</li></ul>