Jobs in Tunisia
2225
Jobs Found
<p><h4>Role summary</h4>
<p>The senior MEP quantity surveyor is responsible for managing all commercial and contractual aspects of mechanical, electrical, and plumbing (MEP) works across multiple construction projects. The role ensures accurate quantity take-offs, preparation of valuations, variation claims, cost control, subcontractor management, and commercial reporting while supporting the successful financial delivery of projects. The incumbent will work closely with project teams, clients, consultants, and subcontractors to maximize project profitability and ensure compliance with contractual obligations.</p>
<h4>Key responsibilities</h4>
<li>Prepare, evaluate, and submit monthly interim valuations and supporting documentation in accordance with contract requirements.</li>
<li>Carry out detailed quantity take-offs for mechanical, electrical, and plumbing (MEP) works from drawings and project specifications.</li>
<li>Prepare, submit, negotiate, and finalize variation claims, ensuring proper documentation and timely approval.</li>
<li>Attend commercial meetings with clients, consultants, and contractors to discuss, negotiate, and close valuations, variations, and commercial matters.</li>
<li>Assess, review, and certify subcontractor valuations, variation claims, and payment applications in a timely manner.</li>
<li>Maintain and update commercial logs, including valuation registers, variation logs, bonds, guarantees, payment records, and contractual correspondence.</li>
<li>Monitor project costs, budgets, and forecasts to ensure commercial objectives are achieved.</li>
<li>Coordinate with site and procurement teams to support material purchasing, subcontractor engagement, and resource planning.</li>
<li>Prepare daily, weekly, and monthly cost reports, including manpower, equipment, and material cost forecasts.</li>
<li>Support contract administration, including claims management, extension of time submissions, and dispute resolution.</li>
<li>Ensure compliance with contractual requirements, company procedures, and commercial best practices.</li>
<li>Identify opportunities for cost savings, value engineering, and process improvements throughout the project lifecycle.</li>
<li>Maintain accurate commercial documentation and support project audits and final account settlements.</li>
<li>Manage multiple MEP projects simultaneously while meeting deadlines and maintaining a high level of accuracy.</li>
<h4>Qualifications, skills & experience</h4>
<li>Bachelor's degree in quantity surveying, mechanical engineering, electrical engineering, civil engineering, construction management, or a related discipline.</li>
<li>Minimum of 8 years of experience in quantity surveying, with significant experience in MEP works for large-scale building or infrastructure projects.</li>
<li>Strong knowledge of MEP systems, construction methodologies, quantity measurement, and cost management.</li>
<li>Proven experience in preparing valuations, variation claims, final accounts, and subcontractor commercial management.</li>
<li>Sound understanding of construction contracts, including FIDIC and other standard forms of contract.</li>
<li>Proficiency in AutoCAD, Microsoft Excel, and quantity surveying software; experience with ERP systems is an advantage.</li>
<li>Excellent analytical, numerical, negotiation, and commercial management skills.</li>
<li>Strong communication and interpersonal skills with the ability to build effective relationships with clients, consultants, subcontractors, and project teams.</li>
<li>Ability to manage multiple projects and work effectively under tight deadlines.</li>
<li>High level of attention to detail with strong organizational and documentation skills.</li>
<li>Knowledge of cost forecasting, budgeting, procurement processes, and contract administration.</li>
<li>Professional membership with RICS, AIQS, or equivalent is considered an advantage.</li></p><p></p>
<p><h4>Powering the world's payments ecosystem</h4>
<p>ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACI'ers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.</p>
<p>As a senior solution consultant in Bahrain or Saudi Arabia, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!</p>
<h4>The purpose of the senior solution consultant role is:</h4>
<p>The senior solution consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the market product managers as we develop our solution product strategies and roadmaps.</p>
<p>Working with the market product managers and product marketing, the senior solution consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects.</p>
<p>The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers.</p>
<h4>A typical day at ACI for a senior solution consultant is:</h4>
<h4>Sales and implementation</h4>
<p>Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers on solution design options, and impacts of modifications on the existing system. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process. Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities.</p>
<h4>Learning and development</h4>
<p>Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline.</p>
<h4>Communication and executive presence</h4>
<p>Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports market product managers and product marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Maintains value proposition tool, algorithms, and KPIs, and updates ROI calculators by working with the account executive for their specific accounts. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned. Understands and adheres to all corporate policies to include but not limited to the ACI code of business conduct and ethics.</p>
<h4>Knowledge, skills, and experience required for the job:</h4>
<ul>
<li>Bachelor's degree in a related field or equivalent experience in software development</li>
<li>Four years of related work experience</li>
<li>Strong verbal and written communication skills</li>
<li>Strong collaborative, analytical, and problem-solving skills</li>
<li>Ability to understand and communicate business value to their team(s), stakeholders, and customers</li>
</ul>
<h4>Preferred knowledge, skills, and experience needed for the job:</h4>
<ul>
<li>Excellent facilitation, accountability, leadership, and organizational skills</li>
<li>Ability to operate as a change agent, influences and drives improvements at all levels</li>
</ul>
<h4>Core capabilities:</h4>
<p>We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:</p>
<ul>
<li><strong>Ensure accountability:</strong> holding self and others accountable to meet commitments.</li>
<li><strong>Drives results:</strong> consistently achieving results, even under tough circumstances.</li>
<li><strong>Customer focus:</strong> building strong customer relationships and delivering customer-centric solutions.</li>
<li><strong>Cultivate innovation:</strong> creating new and better ways for the organization to be successful.</li>
<li><strong>Collaborates:</strong> building partnerships and working collaboratively with others.</li>
<li><strong>Courage:</strong> stepping up to address difficult issues, saying what needs to be said.</li>
</ul>
<p>In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.</p>
<p>Are you ready to help us transform the payments ecosystem?</p>
<p><strong>Equal opportunity employer statement:</strong> ACI Worldwide is an equal opportunity employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an equal opportunity employer globally.</p>
<p><strong>Important notice about recruitment scams:</strong> Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company. The ACI Worldwide recruitment team will always follow official channels and will never request payment.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Manama</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & Assurance | Senior</h4>
<p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><h4>Job overview</h4>
<p>The main objective of the wellness coordinator role is to efficiently establish the wellness function in the region to ensure proper planning, designing, implementing, and evaluating a comprehensive wellness program that will serve as an added value benefit to promote the products and services of the company to its existing and prospective customers through various wellness initiatives.</p>
<h4>What you do</h4>
<p>Responsible for developing, planning, marketing, and executing wellness initiatives and programs consistent with the customer wellness interests and needs. Responsible for gathering and analyzing data to measure the program success on wellness initiatives and compiles statistical summaries of participant attendance and prepares reporting of all wellness campaign activities.</p>
<p>Supports BD team in preparing wellness presentations for tender submission. Supporting and coordinating with business development/relationship managers and clients' requests coming from payers and brokers for wellness campaigns and discount packages for their insured members (end-to-end arrangement).</p>
<p>Responsible for creating and updating the wellness process and procedures. Maintain the monthly wellness calendar along with MARCOM and BD – not limited to Heart Day, Breast Cancer Awareness, Eye Check, Flu Vaccines, etc.</p>
<p>Create and maintain provider wellness database to further expand the employee wellness program. Coordinate closely with MARCOM in developing creative communication materials to be distributed to clients. Work closely with MPM team in negotiating annual health checkup packages, monthly discounted offers, and promos.</p>
<p>Procure the best possible health awareness campaigns through healthcare providers and support UW team to get the best possible discount for wellness benefits. Attend and participate in provider meetings relating to wellness initiatives. Collaborate with the human resources team to arrange wellness initiatives for employees.</p>
<p>Stay current with national wellness initiatives and activities in the market. Comply with the company service level agreements and always maintain a high degree of customer service. Lead special projects and initiatives as and when required and coordinate with logistics and other support functions if necessary.</p>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>What you bring</h4>
<ul>
<li>Education: Bachelor's degree</li>
<li>Experience: Five or more years of experience in insurance industry, healthcare, and/or experience in wellness program development</li>
<li>Physically fit to carry out duties</li>
<li>Legally permitted to work in the country of operations</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p><strong>Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent</strong></p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.</p>
<p>Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Profile summary</h4>
<p>The junior accountant is responsible for supporting the financial and operational activities of the production and transport departments by maintaining accurate records, preparing financial reports, processing invoices, and ensuring the integrity of operational data. The role works closely with internal departments to support reporting, job costing, external sales, plant and vehicle hire accounting, and compliance with company procedures.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Compile and submit production and transport performance reports.</li>
<li>Maintain and update job costing reports accurately and on schedule.</li>
<li>Verify the accuracy of weighbridge system transactions and report discrepancies.</li>
<li>Prepare monthly purchase and sales reports to support stock verification.</li>
<li>Generate and process monthly internal and external invoices.</li>
<li>Maintain accurate records of external sales, plant hire, and vehicle hire transactions.</li>
<li>Calculate monthly performance bonuses for drivers and equipment operators.</li>
<li>Coordinate with the compliance assistant to ensure proper documentation and record retention.</li>
<li>Liaise with the ERP system clerk to ensure accurate accounting of plant and vehicle hire transactions.</li>
<li>Provide administrative and accounting support to operational staff and weighbridge assistants.</li>
<li>Assist in preparing management reports and financial information as required.</li>
<li>Perform additional duties assigned by the transport & production operations manager.</li>
</ul>
<h4>Qualifications, skills & experience</h4>
<ul>
<li>Bachelor's degree in commerce, accounting, finance, economics, or a related discipline.</li>
<li>Advanced proficiency in Microsoft Excel and Microsoft Office applications.</li>
<li>Strong numerical, analytical, and reporting skills.</li>
<li>Good understanding of accounting principles and financial record-keeping.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Good communication and interpersonal skills.</li>
<li>Ability to work collaboratively in a team environment.</li>
<li>Experience working with ERP systems is an advantage.</li>
<li>Minimum of one year of experience in accounting, finance, or a similar role.</li>
<li>Experience in operational accounting, job costing, invoicing, or financial reporting is preferred.</li>
<li>Experience in the construction, transport, manufacturing, or plant operations sector is an advantage.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Profile summary</strong><br>
The IT Associate is responsible for supporting the organization's digital transformation by developing and maintaining business applications, automating processes, and implementing data-driven reporting solutions within the Project Controls Department. The role works closely with engineers, planners, and project managers to improve operational efficiency through technology, process optimization, and effective IT support.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support digital transformation and system integration initiatives across the organization.</li>
<li>Develop, maintain, and enhance business applications based on operational requirements.</li>
<li>Design, implement, and maintain KPI dashboards and reporting solutions.</li>
<li>Automate workflows and streamline processes within the Planning & Project Controls Department.</li>
<li>Provide technical support, troubleshooting, and system maintenance for departmental applications.</li>
<li>Collaborate with engineers, planners, and project managers to identify business needs and deliver effective IT solutions.</li>
<li>Analyze existing processes and recommend technology improvements to enhance productivity and accuracy.</li>
<li>Prepare technical documentation, user manuals, and training materials.</li>
<li>Perform additional duties and special assignments as directed by the General Manager – Project Controls.</li>
</ul>
<h4>Qualifications, skills & experience</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related discipline.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Experience with process automation tools and workflow optimization.</li>
<li>Knowledge of data analysis, KPI reporting, and dashboard development.</li>
<li>Familiarity with project planning and project controls systems.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Strong communication, stakeholder management, and teamwork skills.</li>
<li>Ability to work independently while managing multiple priorities.</li>
<li>Proactive approach to identifying and implementing technology improvements.</li>
<li>Experience in application development, system support, or IT operations.</li>
<li>Hands-on experience with business process automation and reporting tools.</li>
<li>Experience supporting multidisciplinary teams in a project-based environment is preferred.</li>
<li>Exposure to engineering, construction, or project controls environments is an advantage.</li>
</ul></p><p></p>
<p><h4>Roles & Responsibilities</h4>
<p>Lead and manage external audit engagements, including planning, execution, and completion.<br>
Review and analyze financial statements and audit reports for accuracy and completeness.<br>
Identify and communicate any potential risks or issues to the audit team and clients.<br>
Ensure audit deliverables are completed accurately and within agreed timelines.<br>
Develop and maintain strong relationships with clients, providing excellent customer service and addressing any concerns or issues.<br>
Stay up-to-date with industry trends and changes in accounting and auditing standards.<br>
Assist with other ad-hoc projects and tasks as assigned by senior management.</p>
<h4>Required Qualifications & Skills</h4>
<ul>
<li>1 to 3 years of experience in external audit.</li>
<li>ACCA, CMA, CPA, CA, or equivalent professional qualifications are preferred.</li>
<li>Strong written and verbal communication skills, with the ability to interact professionally with clients and internal teams.</li>
<li>Excellent organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.</li>
<li>Proven ability to work effectively within a team environment and handle multiple audit engagements simultaneously.</li>
</ul>
<h4>Note</h4>
<p>Only candidates with valid visa of Bahrain will be considered.</p>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p></p><p></p>
<p><h4>Open positions</h4>
<p>Consultant - VAT<br>
Senior consultant - Corporate tax<br>
Manager - Corporate tax</p>
<h4>Primary duties</h4>
<p>Deliver a full range of tax advisory services in compliance with local laws and regulations.<br>
Build relationships and interact with clients to provide excellent planning, consulting, and expertise.<br>
Provide innovative tax planning and review complex tax returns.<br>
Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.<br>
Manage tax provision and tax compliance process.<br>
Improve processes by developing or implementing best practices.<br>
Manage and coordinate tax audits.<br>
Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.<br>
Manage and lead the tax advisory team.</p>
<h4>Decision making authority</h4>
<p>In coordination with senior managers, directors, and partners.</p>
<h4>Supervisory responsibility</h4>
<p>Strong client relations and ability to perform new jobs.<br>
Recognize and evaluate the materiality and significance of tax related issues and recommend appropriate means for obtaining compliance.<br>
Ability to gain cooperation of clients in completing the audit and in implementing the recommendations contained in the audit report.<br>
Have responsibility and enjoy the challenges of various industries.</p>
<h4>Competencies, knowledge, skills and abilities</h4>
<p>Excellent numeric and analytical skills.<br>
Result-driven and client focused.<br>
Ability to meet client deadlines.<br>
Ability to withstand work pressure.</p>
<h4>Qualifications</h4>
<p>Degree in accounting, finance, commerce or related field.<br>
Completed a professional qualification, such as CPA, ACCA, CA, LLB, LLM, LLD, or JSD.<br>
1-5 years of professional experience in the taxation field.<br>
Excellent knowledge of tax accounting, tax compliance, and all types of tax returns.<br>
Good knowledge of business processes.</p>
<p>For further information and to apply, please visit our website via the apply button below.</p></p><p></p>
<p><h4>About the role</h4>
<p>A leading American financial institution is seeking a tax specialist to join its Bahrain-based team on a secondment basis. This is a regional role covering direct and indirect taxation across the MENA region, requiring strong technical depth, multi-jurisdiction exposure, and familiarity with financial services compliance frameworks.</p>
<p>The position is ideal for a qualified tax or finance professional looking to deepen their regional expertise within a globally recognised banking environment.</p>
<br>
<h4>Key responsibilities</h4>
<ul>
<li>Manage direct and indirect tax compliance and reporting across MENA jurisdictions</li>
<li>Monitor and interpret evolving tax legislation across the GCC and broader MENA region</li>
<li>Ensure adherence to VAT, corporate income tax, and withholding tax obligations across applicable countries</li>
<li>Support compliance with ESR, CSR, CRS, and FATCA requirements</li>
<li>Liaise with internal stakeholders, external advisors, and regulatory authorities</li>
<li>Prepare and review tax filings, computations, and supporting documentation</li>
<li>Provide technical tax advisory to business units on transactions and structural matters</li>
<li>Track regulatory developments and assess their impact on the institution's tax position</li>
</ul>
<br>
<h4>Candidate requirements</h4>
<p><strong>Mandatory – all must be met:</strong></p>
<ul>
<li>Professional qualification: CA, ACCA, or CPA (completed or finalist)</li>
<li>Minimum 2 years of direct work experience in taxation (direct or indirect)</li>
<li>Based in Bahrain, or willing to relocate — this is a fully on-site role</li>
</ul>
<p><strong>Preferred:</strong></p>
<ul>
<li>3–5+ years of tax experience with exposure to both direct and indirect tax streams</li>
<li>Demonstrated experience across GCC jurisdictions (Bahrain, UAE, KSA) and/or broader MENA</li>
<li>Working knowledge of ESR, CSR, CRS, and/or FATCA compliance frameworks</li>
<li>Prior experience within a banking, financial services, or insurance tax function</li>
<li>Familiarity with VAT, corporate tax, and withholding tax across multiple jurisdictions</li>
</ul>
<br>
<h4>What makes a strong candidate</h4>
<ul>
<li>Multi-jurisdiction GCC/MENA tax experience with a track record of managing compliance calendars</li>
<li>Exposure to financial services or banking tax environments</li>
<li>Ability to work independently in a structured, regulated institutional setting</li>
<li>Strong communication skills to engage with both technical and non-technical stakeholders</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The security guard is responsible for protecting the company's property, assets, employees, contractors, and visitors by maintaining a safe and secure environment. The role involves monitoring and patrolling assigned areas, controlling access to facilities, operating surveillance systems, responding to incidents and emergencies, enforcing security policies and procedures, reporting suspicious activities, and ensuring compliance with safety and security regulations to prevent loss, damage, or unauthorized access.</p>
<h4>Requirements</h4>
<ul>
<li>High school diploma from an accredited institution.</li>
<li>Able to read and write in English.</li>
<li>Relevant experience of not less than one (1) year.</li>
<li>Possession of a valid GTS certificate.</li>
<li>Excellent knowledge of public safety and security procedures and protocols.</li>
<li>Strong surveillance and observation skills with attention to detail.</li>
<li>Proven work experience as a security guard or in a similar position.</li>
<li>Good communication and interpersonal skills.</li>
<li>Initiative and commitment to achieve objectives.</li>
<li>Physically fit and capable of working shifts and responding to emergency situations.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Sales development representative (SDR) – outbound sales & lead generation</p>
<p>Location: Remote<br>
Job type: Full-time<br>
Working hours: U.S. business hours</p>
<h4>About the role</h4>
<p>We’re hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p>
<p>In this role, you’ll identify target accounts, engage decision-makers through multi-channel outreach, and generate qualified meetings for the sales team. You’ll serve as the first point of contact for prospective customers and play a critical role in revenue growth.</p>
<p>If you’re confident in cold outreach, thrive in a target-driven environment, and enjoy turning conversations into opportunities, this role is for you.</p>
<h4>Key responsibilities</h4>
<p><strong>Prospecting & lead generation</strong></p>
<ul>
<li>Build targeted prospect lists using:</li>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Other prospecting platforms</li>
</ul>
<li>Research companies and identify key decision-makers.</li>
<li>Personalize outreach based on industry, role, and business needs.</li>
<li>Develop and maintain a healthy pipeline of outbound opportunities.</li>
</ul>
<p><strong>Outbound sales & cold calling</strong></p>
<ul>
<li>Execute high-volume outreach across:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>LinkedIn</li>
<li>Video messaging</li>
</ul>
<li>Conduct 30–40 cold calls per day.</li>
<li>Manage 60–100 daily outreach activities.</li>
<li>Handle objections professionally and confidently.</li>
<li>Build rapport quickly and generate interest in company solutions.</li>
</ul>
<p><strong>Sales cadence & campaign execution</strong></p>
<ul>
<li>Build and manage multi-touch outreach sequences.</li>
<li>Execute 5–10 touchpoint campaigns across multiple channels.</li>
<li>Test and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Call scripts</li>
<li>CTAs</li>
</ul>
<li>Improve:</li>
<ul>
<li>Response rates</li>
<li>Meeting conversion rates</li>
<li>Pipeline generation performance</li>
</ul>
</ul>
<p><strong>CRM & pipeline management</strong></p>
<ul>
<li>Maintain accurate CRM records in:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Log all prospect interactions and activities.</li>
<li>Update lead stages and opportunity statuses.</li>
<li>Maintain strong CRM hygiene and pipeline visibility.</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Partner with account executives to ensure smooth lead handoffs.</li>
<li>Collaborate with marketing teams on messaging and lead quality.</li>
<li>Share prospect insights and market feedback.</li>
<li>Support ongoing sales process improvements.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must-have qualifications</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Sales development</li>
<li>Business development</li>
<li>Outbound sales</li>
<li>Lead generation</li>
</ul>
<li>Experience with:</li>
<ul>
<li>Cold calling</li>
<li>Email outreach</li>
<li>Sales engagement platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>Salesloft</li>
<li>Apollo</li>
<li>HubSpot Sequences</li>
</ul>
<li>Experience using CRM systems such as:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Strong written and verbal English communication skills.</li>
<li>Highly organized, resilient, and results-oriented.</li>
<li>Comfortable working remotely during U.S. business hours.</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>2–4 years of SDR or BDR experience with a track record of quota attainment.</li>
<li>Experience selling into:</li>
<ul>
<li>B2B SaaS</li>
<li>Marketing services</li>
<li>Professional services</li>
<li>Technology companies</li>
</ul>
<li>Familiarity with sales methodologies such as:</li>
<ul>
<li>SPIN Selling</li>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>Sandler</li>
</ul>
<li>Experience targeting mid-market or enterprise accounts.</li>
</ul>
<h4>Tools & technology</h4>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Outreach.io</li>
<li>Salesloft</li>
<li>HubSpot Sequences</li>
<li>Salesforce</li>
<li>HubSpot CRM</li>
<li>Zoho CRM</li>
</ul>
<h4>What makes you a great fit?</h4>
<ul>
<li>Strong communication and relationship-building skills.</li>
<li>Comfortable initiating conversations with new prospects.</li>
<li>Competitive, goal-oriented, and self-motivated.</li>
<li>Resilient when facing rejection.</li>
<li>Organized and disciplined with follow-up.</li>
<li>Driven by performance metrics and continuous improvement.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>60–100 outbound activities completed daily.</li>
<li>Consistent pipeline generation.</li>
<li>15–20 meaningful prospect conversations per week.</li>
<li>8–12 qualified meetings booked per month.</li>
<li>Accurate CRM records and activity tracking.</li>
<li>Continuous improvement in conversion and response rates.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Direct impact on pipeline generation and revenue growth.</li>
<li>Work in a high-performance sales environment.</li>
<li>Gain hands-on experience in modern outbound sales.</li>
<li>Develop skills in prospecting, qualification, and sales strategy.</li>
<li>Clear career progression into:</li>
<ul>
<li>Senior SDR</li>
<li>Business Development Representative</li>
<li>Account Executive</li>
<li>Sales Manager</li>
</ul>
<li>Fully remote work environment with structured support and coaching.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you’re an SDR who enjoys prospecting, cold outreach, and generating qualified opportunities, we’d love to hear from you.<br>
Apply today and help build a high-performing sales pipeline.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent ? signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li>
<li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li>
<li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li>
<li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li>
<li>Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in law, finance, economics, business administration, accounting, or any related field;</li>
<li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li>
<li>Current or recent experience in compliance and regulatory roles, financial crimes, or adjacent roles;</li>
<li>Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li>
<li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a virtual assistant (VA) to support daily operations, communication, and execution across multiple business functions.<br>
This is not a passive admin role.<br>
You’ll act as a reliable execution partner, ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.<br>
If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.</p>
<h4>What you’ll own</h4>
<p><strong>Calendar, inbox & admin management (core)</strong><br>
Manage calendars, schedule meetings, and coordinate across time zones<br>
Organize inboxes, respond to emails, and flag priorities<br>
Draft professional communication (emails, memos, documents)<br>
Prepare meeting notes and track follow-ups</p>
<p><strong>Data & system management</strong><br>
Maintain records in:<br>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
<li>CRMs like HubSpot / Salesforce</li>
Keep data accurate, updated, and well-structured<br>
Organize files across:<br>
<li>Google Drive</li>
<li>Dropbox</li>
<li>Microsoft SharePoint</li></p>
<p><strong>Research & task execution</strong><br>
Conduct research on:<br>
<li>Competitors</li>
<li>Vendors</li>
<li>Market insights</li>
Compile findings into structured summaries or presentations<br>
Support ad hoc requests and small projects</p>
<p><strong>Client, vendor & communication support</strong><br>
Respond to client inquiries or route them appropriately<br>
Follow up with vendors and track outstanding items<br>
Ensure clear, timely communication across stakeholders</p>
<p><strong>Operations & project support</strong><br>
Assist with:<br>
<li>Invoicing and expense tracking</li>
<li>Light bookkeeping (if required)</li>
Maintain project trackers in:<br>
<li>Asana</li>
<li>Trello</li>
<li>Notion</li>
<li>Monday.com</li>
Keep workflows organized and updated</p>
<h4>What makes you a strong fit</h4>
<li>You are highly organized and detail-oriented</li>
<li>You take initiative without being asked</li>
<li>You communicate clearly and professionally</li>
<li>You can manage multiple tasks without losing track</li>
<li>You are reliable and follow through consistently</li>
<h4>Required experience & skills</h4>
<li>1-2 years of virtual assistant, admin, or operations support experience</li>
<li>Strong proficiency in Microsoft Office / Google Workspace</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong time management and organizational ability</li>
<li>Reliable internet and ability to work independently</li>
<h4>Nice to have (top candidates)</h4>
<li>Experience with CRMs: HubSpot / Salesforce / Zoho</li>
<li>Familiarity with QuickBooks and Xero</li>
<li>Experience supporting founders, startups, remote teams</li>
<li>Handling multiple clients or executives simultaneously</li>
<h4>What a typical day looks like</h4>
<li>Manage calendar and inbox, prioritizing urgent tasks</li>
<li>Update CRM records and organize documents</li>
<li>Prepare reports, documents, or presentations</li>
<li>Conduct research for ongoing projects</li>
<li>Follow up with vendors and stakeholders</li>
<li>Review tasks and prepare next-day priorities</li>
<p>In short:<br>
You ensure operations run smoothly and nothing slips through the cracks.</p>
<h4>Key metrics (KPIs)</h4>
<li>Tasks completed accurately and on time</li>
<li>Zero missed meetings or scheduling errors</li>
<li>Fast and professional communication response times</li>
<li>Organized and up-to-date records</li>
<li>Positive feedback from clients and stakeholders</li>
<h4>Why this role stands out</h4>
<li>High ownership and autonomy</li>
<li>Exposure to multiple business functions</li>
<li>Opportunity to grow into:<br>
Operations manager<br>
Executive assistant<br>
Project coordinator</li>
<h4>Apply now</h4>
<p>If you:<br>
Are highly organized<br>
Take ownership of tasks<br>
Communicate clearly and reliably<br>
This role is a strong fit.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment. This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance</li>
<li>Inbox placement</li>
<li>Deliverability troubleshooting</li>
<li>Campaign optimization</li>
<li>Client communication</li>
<li>Retention</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder</li>
<li>Outreach team</li>
<li>Developers</li>
<li>Operations</li>
</ul>
<p>to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure</li>
<li>Warm-up</li>
<li>Deliverability</li>
<li>Copy performance</li>
<li>Inbox health</li>
<li>Campaign optimization</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
</li>
<li>Review and optimize:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
</li>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF / DKIM / DMARC</li>
</ul>
</li>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
</li>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
</li>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
</li>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
</li>
<li>Strong hands-on expertise in:
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
</li>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
</li>
<li>Technical understanding of:
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
</li>
<li>Daily practical use of:
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
</li>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
</li>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and quality-assure new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: you own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
</li>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you understand cold email deeply, know how to improve deliverability and campaign performance, thrive in startup environments, and enjoy owning client outcomes from end to end, this role is a strong fit for you.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a high-performing property management sales executive to convert qualified leads into signed management agreements.<br>
This is a pure closing role. You will be working with leads provided by the company and will be responsible for reaching out, running sales conversations, presenting solutions, and closing deals.<br>
This role is not focused on appointment setting or prospecting — it is built for experienced closers who understand property management or real estate sales and know how to drive deals to completion.</p>
<h4>What you’ll own</h4>
<p><strong>Closing & deal execution</strong><br>
Reach out to provided property management leads and initiate sales conversations.<br>
Convert qualified leads into signed clients.<br>
Lead sales calls, presentations, and pricing discussions.<br>
Confidently ask for the sale and close deals.<br>
Handle objections and negotiate terms effectively.</p>
<p><strong>Sales cycle management</strong><br>
Manage the full sales process from first contact to signed agreement.<br>
Qualify leads quickly and focus on high-conversion opportunities.<br>
Maintain control over deal timelines and decision-making.<br>
Ensure smooth contract execution after closing.</p>
<p><strong>Client needs & solution positioning</strong><br>
Understand property owner and investor pain points.<br>
Present tailored solutions based on property type and portfolio size.<br>
Clearly communicate value, ROI, and service benefits.<br>
Build urgency while maintaining a consultative approach.</p>
<p><strong>Pipeline & CRM management</strong><br>
Maintain accurate CRM records for all deals and interactions.<br>
Track deal stages, follow-ups, and next steps consistently.<br>
Ensure pipeline visibility and reliable forecasting.</p>
<h4>Must-have experience & skills</h4>
<ul>
<li>2+ years of closing experience in property management or real estate sales (non-negotiable).</li>
<li>Proven track record of closing deals (not just setting appointments).</li>
<li>Strong understanding of property management services, pricing, and client expectations.</li>
<li>Experience selling to property owners, landlords, or real estate investors.</li>
<li>High confidence in handling objections and negotiating contracts.</li>
<li>Ability to clearly present value and drive decision-making.</li>
<li>Strong communication skills with a professional sales presence.</li>
<li>Experience using CRM systems to manage deals and pipelines.</li>
<li>Self-motivated and results-driven in a remote environment.</li>
</ul>
<h4>Key metrics for success</h4>
<ul>
<li>Number of deals closed.</li>
<li>Conversion rate from lead to signed client.</li>
<li>Speed of deal progression and sales cycle length.</li>
<li>Average contract value.</li>
<li>Pipeline accuracy and CRM discipline.</li>
<li>Revenue generated from closed deals.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p>
<p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p>
<p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p>
<p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p>
<h4>What you’ll own</h4>
<p><strong>Prospect research & list building</strong><br>
• Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools<br>
• Segment prospects by ICP, industry, role, company size, and geography<br>
• Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout<br>
• Maintain organized prospect databases and outreach tracking systems</p>
<p><strong>Cold email campaign execution</strong><br>
• Write compelling cold email copy, subject lines, and CTAs tailored to target audiences<br>
• Build and launch multi-step outbound campaigns across 4–8 touchpoints<br>
• Personalize messaging using prospect, company, and industry insights<br>
• Monitor campaigns daily and optimize based on engagement and performance metrics</p>
<p><strong>Deliverability & inbox health</strong><br>
• Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms<br>
• Monitor spam scores, bounce rates, sender reputation, and deliverability metrics<br>
• Rotate inboxes and sending accounts to maintain campaign performance<br>
• Troubleshoot deliverability issues proactively before performance drops</p>
<p><strong>Campaign optimization & reporting</strong><br>
• A/B test subject lines, messaging, CTAs, and send times<br>
• Track open rates, positive reply rates, bounce rates, and conversion metrics<br>
• Continuously optimize messaging and targeting strategies based on data<br>
• Maintain organized reporting dashboards and outreach documentation</p>
<p><strong>Lead qualification & CRM management</strong><br>
• Monitor campaign replies and categorize prospect responses accurately<br>
• Identify and route qualified leads to sales teams with proper context and notes<br>
• Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems<br>
• Ensure all engagement data remains clean and organized</p>
<p><strong>Compliance & best practices</strong><br>
• Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards<br>
• Maintain suppression lists and opt-out processes correctly<br>
• Follow outbound best practices to protect sender reputation and campaign performance</p>
<h4>What makes you a great fit</h4>
<p>• Strong persuasive and concise copywriting skills<br>
• Highly analytical and performance-driven mindset<br>
• Comfortable working with outbound tools and technical deliverability systems<br>
• Organized, proactive, and execution-focused<br>
• Strong attention to detail with campaign monitoring and reporting<br>
• Comfortable testing, iterating, and optimizing continuously</p>
<h4>Required experience & skills</h4>
<p>• 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles<br>
• Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker<br>
• Experience writing outbound email copy and managing campaigns<br>
• Strong Excel or Google Sheets skills for prospect and campaign management<br>
• Excellent written English communication skills</p>
<h4>Preferred experience</h4>
<p>• Experience managing deliverability and inbox health at scale<br>
• Familiarity with DNS setup, SPF, DKIM, and DMARC basics<br>
• Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses<br>
• Experience working closely with SDR or Account Executive teams<br>
• Familiarity with outbound automation and CRM workflows</p>
<h4>What a typical day looks like</h4>
<p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p>
<p>• Research and build targeted prospect lists<br>
• Launch and monitor cold email sequences<br>
• Review deliverability metrics and inbox health<br>
• Optimize messaging, targeting, and campaign structure<br>
• Manage replies and qualify interested prospects<br>
• Update CRM systems and maintain campaign documentation</p>
<p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p>
<h4>Key metrics for success (KPIs)</h4>
<p>• Open rates consistently meeting or exceeding benchmarks<br>
• Positive reply rates and qualified conversations generated<br>
• Bounce rates maintained below acceptable thresholds<br>
• Consistent outbound campaign execution and optimization<br>
• CRM accuracy and lead tracking completeness<br>
• Growth in qualified outbound pipeline opportunities</p>
<h4>Interview process</h4>
<p>• Initial phone screen<br>
• Video interview with recruiter<br>
• Practical assessment (cold email sequence exercise)<br>
• Client interview<br>
• Offer and background verification</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Technical support & troubleshooting</strong><br>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<strong>Ticket management & escalation</strong><br>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<strong>Basic system administration</strong><br>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<strong>Knowledge base & documentation</strong><br>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<strong>Monitoring & issue detection</strong><br>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<strong>Cross-functional collaboration</strong><br>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<strong>Experience</strong><br>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<strong>Technical skills</strong><br>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<strong>Communication skills</strong><br>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue. This is not a support-only role.</p>
<p>You will:</p>
<ul>
<li>Manage a portfolio of accounts</li>
<li>Drive onboarding and adoption</li>
<li>Identify risks early and prevent churn</li>
<li>Own renewals and expansion opportunities</li>
</ul>
<p>If you think in terms of retention, expansion, and client value — this role is built for you.</p>
<h4>What you’ll own</h4>
<p><strong>1. Onboarding & product adoption</strong><br>
Lead onboarding and define success criteria<br>
Configure accounts and deliver training<br>
Ensure smooth implementation<br>
Track early adoption and close gaps</p>
<p><strong>2. Account & relationship management</strong><br>
Manage 20–40 client accounts<br>
Act as the primary point of contact<br>
Build strong relationships with stakeholders<br>
Conduct regular check-ins and strategic calls</p>
<p><strong>3. Proactive client engagement</strong><br>
Monitor usage via:<br>
Gainsight<br>
ChurnZero<br>
Totango<br>
Identify at-risk accounts early<br>
Execute re-engagement playbooks<br>
Deliver Quarterly Business Reviews (QBRs) aligned with ROI</p>
<p><strong>4. Support coordination & escalation</strong><br>
Triage client issues and escalate internally<br>
Work with product/technical teams for resolution<br>
Ensure issues are fully resolved and clients are satisfied</p>
<p><strong>5. Revenue growth & retention</strong><br>
Identify upsell and cross-sell opportunities<br>
Collaborate with sales teams on expansion<br>
Own renewal pipeline and timelines<br>
Prepare contracts and ensure smooth renewals</p>
<p><strong>6. Reporting & feedback loop</strong><br>
Track and report:<br>
Client health<br>
Usage metrics<br>
Renewal status<br>
Capture client feedback and share with product teams<br>
Improve overall customer experience</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>You think in revenue (retention + expansion), not just support</li>
<li>You’re a strong communicator with executive presence</li>
<li>You balance client advocacy and business outcomes</li>
<li>You’re proactive — not reactive</li>
<li>You can manage multiple accounts without dropping the ball</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–3+ years in:
<ul>
<li>Customer success</li>
<li>Account management</li>
<li>Client-facing roles</li>
</ul>
</li>
<li>Experience with:
<ul>
<li>Salesforce or HubSpot</li>
<li>CS platforms (e.g., Gainsight, ChurnZero, Totango)</li>
</ul>
</li>
<li>Strong presentation skills (QBRs, demos, client reviews)</li>
<li>Proven ability to:
<ul>
<li>Manage accounts</li>
<li>Drive renewals</li>
</ul>
</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>3–5 years CSM/AM experience with revenue targets</li>
<li>SaaS, B2B tech, or professional services background</li>
<li>Familiarity with:
<ul>
<li>NPS / CSAT</li>
<li>Customer health scoring</li>
</ul>
</li>
<li>Experience creating:
<ul>
<li>Playbooks</li>
<li>Client decks</li>
<li>Case studies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review dashboards for:
<ul>
<li>At-risk accounts</li>
<li>Growth opportunities</li>
</ul>
</li>
<li>Conduct client calls (onboarding, check-ins, QBRs)</li>
<li>Coordinate internally with:
<ul>
<li>Support</li>
<li>Product</li>
<li>Sales</li>
</ul>
</li>
<li>Track renewals and expansion opportunities</li>
<li>Update CRM and health scores</li>
<li>Prepare insights and recommendations</li>
</ul>
<p>In short: You ensure customers see value, stay, and grow.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Net Revenue Retention (NRR) ? 100%</li>
<li>Renewal rate 90–95%</li>
<li>Expansion / upsell revenue</li>
<li>Client health score improvement</li>
<li>NPS / CSAT performance</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct ownership of revenue retention + growth</li>
<li>High-impact role across product, sales, and customer experience</li>
<li>Strong exposure to client strategy and decision-making</li>
<li>Opportunity to build long-term client relationships</li>
<li>Remote flexibility with structured expectations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview</li>
<li>Practical task (QBR / account strategy scenario)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re someone who:</p>
<ul>
<li>Builds strong client relationships</li>
<li>Thinks in retention and expansion</li>
<li>Drives outcomes, not just activity</li>
</ul>
<p>This role is a strong fit.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a sales manager to lead, coach, and scale a high-performing sales team. This is not a “monitor the team” role.</p>
<p>You will:<br>
<strong>Drive team performance and revenue outcomes<br>
Build and optimize sales processes<br>
Own pipeline, forecasting, and conversion improvements</strong></p>
<p>If you’ve led teams, improved performance, and consistently hit targets — this role is built for you.</p>
<h4>What you’ll own</h4>
<p><strong>1. Team leadership & performance</strong><br>
Lead and manage a team of SDRs, BDRs, and/or account executives<br>
Set clear:<br>
- Targets<br>
- KPIs<br>
- Activity benchmarks<br>
Drive accountability across the team<br>
Run performance reviews and weekly check-ins</p>
<p><strong>2. Coaching & development</strong><br>
Conduct regular 1:1 coaching sessions<br>
Improve:<br>
- Sales skills<br>
- Messaging<br>
- Objection handling<br>
Identify underperformance early and take action<br>
Develop top performers into future leaders</p>
<p><strong>3. Sales process & strategy</strong><br>
Optimize the full funnel:<br>
Lead ? Opportunity ? Close<br>
Build and refine:<br>
- Playbooks<br>
- Scripts<br>
- Sales workflows<br>
Improve pipeline conversion at every stage</p>
<p><strong>4. Pipeline management & forecasting</strong><br>
Monitor pipeline health and coverage<br>
Analyze deal flow and conversion rates<br>
Deliver accurate forecasts using:<br>
- HubSpot<br>
- Salesforce<br>
Build action plans to hit revenue targets</p>
<p><strong>5. Hiring & onboarding</strong><br>
Support hiring and evaluation of new sales reps<br>
Own onboarding and ramp-up process<br>
Ensure new hires become productive quickly</p>
<p><strong>6. Marketing & leadership alignment</strong><br>
Work closely with marketing on:<br>
- Lead quality<br>
- Messaging<br>
- Campaign performance<br>
Provide feedback loops to improve pipeline generation<br>
Partner with leadership on:<br>
- Strategy<br>
- Growth planning<br>
- Revenue insights</p>
<p><strong>7. CRM & operational discipline</strong><br>
Ensure strict CRM hygiene and usage<br>
Track all activities, deals, and outcomes accurately<br>
Build a culture of data-driven sales execution</p>
<h4>What makes you a strong fit</h4>
<p>You’ve led teams — not just sold individually<br>
You focus on team performance, not just activity tracking<br>
You understand:<br>
- Pipeline<br>
- Conversion<br>
- Revenue drivers<br>
You’re both:<br>
- Strategic (planning)<br>
- Tactical (coaching + execution)<br>
You take ownership of results</p>
<h4>Must-have requirements</h4>
<p>3+ years experience in:<br>
- Sales management<br>
- Business development leadership<br>
Proven track record of:<br>
- Hitting revenue targets<br>
- Improving team performance<br>
Strong understanding of full sales cycle<br>
Experience with:<br>
- HubSpot<br>
- Salesforce<br>
Excellent communication and leadership skills<br>
Strong analytical and problem-solving ability</p>
<h4>Nice to have</h4>
<p>Experience in:<br>
- B2B SaaS<br>
- Agencies<br>
- High-growth startups<br>
Background in:<br>
- Sales enablement<br>
- Training programs<br>
Experience scaling teams or processes</p>
<h4>What a typical day looks like</h4>
<p>Review pipeline and team performance metrics<br>
Conduct coaching sessions and team check-ins<br>
Analyze conversion data and identify gaps<br>
Align with marketing on lead quality and messaging<br>
Forecast revenue and update leadership<br>
Support reps in closing deals or improving performance</p>
<p>In short:<br>
You ensure the team hits targets, improves consistently, and drives revenue growth.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Team quota attainment (monthly/quarterly)</li>
<li>Revenue growth</li>
<li>Pipeline conversion rates</li>
<li>Sales cycle efficiency</li>
<li>Forecast accuracy</li>
<li>Team retention and performance improvement</li>
</ul>
<h4>Why this role stands out</h4>
<p>Full ownership of sales team performance and revenue<br>
Opportunity to build and scale systems<br>
Direct impact on company growth<br>
Remote flexibility with structured expectations<br>
Clear growth path into senior leadership</p>
<h4>Interview process</h4>
<p>Initial screening<br>
Recruiter interview<br>
Final interview<br>
Offer & onboarding</p>
<h4>Apply now</h4>
<p>If you’re someone who:<br>
- Builds high-performing teams<br>
- Understands sales beyond activity metrics<br>
- Drives real revenue outcomes<br>
This role is a strong fit.</p></p><p></p>