Septeo TN jobs

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Digital Marketing team, you will be responsible for implementing and optimizing paid acquisition campaigns. In this role, you will: develop SEA strategies based on acquisition objectives; conduct keyword research and define the most relevant targeting; write ads and advertising content; ensure the setup, publication, and monitoring of Ads campaigns; analyze performance and implement necessary optimizations to improve results; manage advertising budgets and ensure their profitability; select the campaign formats best suited to marketing objectives; and maintain continuous monitoring of developments in search engines and advertising platforms.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a proven track record in managing digital acquisition campaigns and master the levers of SEA.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SEA strategy development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keyword search and selection</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Setting up and managing Google Ads campaigns</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing advertising budgets</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of performance indicators (ROI, CPC, CPA, conversion rate...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous campaign optimization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of search engines</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical and performance monitoring skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ease of writing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and organizational skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Curiosity and constant digital monitoring</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative and results-oriented</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provides technical support, on financial software, to clients, with the objective of resolving a given problem with maximum efficiency in order to optimize the customer relationship while respecting service objectives in qualitative and quantitative terms (call answering time, callback time, processing time, customer satisfaction rate, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Answering calls and customer communication:</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of technical, editorial and monitoring tools</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Clear and concise expression, both written and spoken.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To present a positive image of the company to our clients</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He listens, is available, flexible, and proactive.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of accounting or experience with accounting software would be an asset</font></font></li></ul>

<p>We are looking for a Legal Receptionist, primarily based in Tunis for our subsidiary SEPTEO DIGITAL&amp;SERVICES.</p><p>What we can accomplish together:</p><p>Integrated into the customer service department, you will have the role of external telephone reception for our clients, lawyers and notaries.</p><p>You will be responsible for the complete management of the telephone switchboard:</p><ul><li>Call filtering</li><li>Directing callers to their contacts in compliance with the given instructions.</li><li>Taking messages</li><li>Appointment scheduling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have significant previous experience in customer relationship management, demonstrating a great capacity for active listening and a strong commitment to customer satisfaction. You have excellent written and oral French expression, as well as a developed synthesis spirit. In addition, you are serious, rigorous, and comfortable with IT tools.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the Support team, you will join a team of around twenty colleagues. Your role is key: you will provide remote technical support for our hardware and software solutions, assisting our lawyer clients on a daily basis: Handling client requests via various channels (tickets, calls, emails); Understanding, qualifying, and analyzing user needs to diagnose technical incidents (workstation, network, business application); Managing and resolving technical incidents independently, providing appropriate solutions or implementing workarounds; Escalating complex incidents to expert teams (Level 2) when necessary; Ensuring quality of service and upholding the company's image by providing regular follow-up and clear communication with clients</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a proven track record in support, particularly in Microsoft environments (Windows Server, Active Directory, Office 365). You possess excellent French skills (spoken and written), essential for providing high-quality customer support. You work independently while also enjoying teamwork. You have a strong customer service orientation and enjoy sharing your knowledge.</font></font></p>

<p>Your daily routine: Handle customer calls ensuring good quality. Understand customer requests and identify their needs. Dispatch requests to appropriate departments via direct transfer or ticket creation. Undertake ancillary tasks / backlog / EXO. Participate in action plans and continuous training. Report difficulties encountered. Consult new instructions and new processes on available channels.</p><p><strong>Desired Candidate Profile</strong></p><p>You have a successful first experience in customer relations. Listening, you appreciate human contact, have a service-oriented mindset and are fully committed to your missions. You have excellent diction and impeccable spelling. With good interpersonal skills, you also demonstrate a developed sense of synthesis.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our R&amp;D team expansion, we are recruiting a Front-End Angular &amp; AI Developer (M/F) on a permanent contract in Tunis to contribute to the development of Noty, a SaaS solution dedicated to French notaries that facilitates the negotiation and management of real estate transactions. You will join a team split between France and Tunisia. Your role will be to actively participate in product development, while providing critical and constructive feedback on the existing system.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your daily life:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and enhance the Front-End functionalities of the product using Angular.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the technical design of developments, in conjunction with the Product Owner and the R&amp;D team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality, maintainability and performance of the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze, review and improve existing code in a continuous improvement approach.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in code reviews, technical changes, and the sharing of best practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be proactive in proposing technical choices, application optimization and improvement of the user experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the business challenges in order to propose simple, useful solutions adapted to users' needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use Artificial Intelligence tools to accelerate development, improve code quality and optimize testing, analysis and documentation phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating closely with Back-End developers to streamline the delivery of new features.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment</font></font></p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have proven experience in Angular Front-End development and wish to evolve in a product environment where quality, autonomy, collaboration and the use of AI play an important role.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience, ideally from 4-5 years, in Angular Front-End development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of Angular, ideally on recent versions starting from Angular 18, with a current target of Angular 21</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Tailwind CSS or significant experience with an equivalent modern CSS framework.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interest in AI tools applied to software development, such as GitHub Copilot, Cursor, ChatGPT or Claude. You know how to maintain a critical eye on the generated proposals and remain fully responsible for the code produced.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Beyond technical skills, we are looking for someone who can become a long-term member of a product team, with a genuine sense of teamwork and continuous improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills and the ability to challenge existing systems constructively.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactive in proposing solutions on technical and functional topics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Go t of collaborative work and knowledge sharing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills and fluid communication in an international context.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Curiosity, autonomy and a desire to learn continuously.</font></font></li></ul>