Activity Supervisor Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Production Engineering Main Harness org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Production Engineering Main Harness on country level - Directs the execution of activities for Production Engineering Main Harness e.g. product change management and introduction, engineering Master Data creation (ERP, LEPS, Product FMEA, Method of Manufacture, board designs etc.) Production Engineering activities in projects, implementation of the production concept - Ensures the implementation of defined standards relating to equipment, processes, software and systems within the Plant Engineering organisation - Ensures the support and implementation of product and process optimisations (VA/VE, efficiency projects, process improvements etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer / Master Degree in a relevant field</li><li>English &amp; French</li><li>Min 5 in a relevant field</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Segment org unit according to defined objectives and KPIs</p><p>Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery</p><p>Takes responsibility for standard &amp; governance adherence and process execution</p><p>Leads the direct reports in the area of responsibility</p><p>Plans the regular team activity in order to cover all the activity stages and reply to all the requests received</p><p>Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results</p><p>Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge</p><p>Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Segment on plant level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree</li><li>Min 5 years in production management related position</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<p>Job Title: Goldstar Processing Support Agent UK Market (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse Management on country level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>Min 5 years in SCM</li><li>French and English</li><li>Inventory Management</li><li>Inventory Positioning</li><li>Kanban / Pull Scheduling</li><li>Labeling</li><li>Materials Handling</li><li>Packaging</li><li>Warehouse Management Systems</li><li>Materials Replenishment</li><li>Shipping Documents</li><li>Vendor-Managed Inventory</li><li>Escalation Procedures</li><li>Value Stream Mapping</li><li>Performance Indicators</li><li>Performance Measurement</li><li>Push Systems</li><li>Waste Control Procedures</li><li>Problem Solving Techniques</li><li>Continuous Improvement Techniques</li><li>Presentation Skills</li><li>Standards and Procedures</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Warehouse org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse on shift level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree Language: English &amp; French Experience : Min 2 years VCM Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Administration org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Min 5 years of experience in a similar position</li><li>Visitor &amp; Security Management</li><li>Emergency Response &amp; Incident Handling</li><li>Problem Analysis &amp; Issue Resolution</li><li>Knowledge of Rules &amp; Regulations</li><li>Written Communication Skills</li><li>Planning &amp; Evaluation</li><li>Escalation Procedures</li><li>Documentation &amp; Data Archiving</li><li>Performance Monitoring</li><li>5S Methodology</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the People Development, Leadership &amp; Culture org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>English C1 &amp; Fluent French</li><li>Min 5 years in the HR, PAI &amp; Quality</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Administration org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Min 5 years of experience in a similar position</li><li>Visitor &amp; Security Management</li><li>Emergency Response &amp; Incident Handling</li><li>Problem Analysis &amp; Issue Resolution</li><li>Knowledge of Rules &amp; Regulations</li><li>Written Communication Skills</li><li>Planning &amp; Evaluation</li><li>Escalation Procedures</li><li>Documentation &amp; Data Archiving</li><li>Performance Monitoring</li><li>5S Methodology</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the shift org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for shift on shift level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree</li><li>Min 3 years in Production Management or related position</li><li>Frensh and English</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<p><strong>1. Operational and performance management</strong></p><p>Follow the SQCDPI indicators of the perimeter and contribute to achieving HPT performance objectives. Update and follow action plans and PDCA with the Activity Manager. Ensure the proper execution of production in compliance with the schedule and priorities. Guarantee the application of production and quality standards (start-up sheets, level 1 maintenance, tonnage). Perform field checks and audits to ensure compliance with practices. Participate in management routines and continuous improvement actions.</p><p><strong>2. Transverse coordination and communication</strong></p><p>Ensure operational interface with support departments (quality, methods, maintenance, logistics). Coordinate exchanges with HPT lot facilitators and quality agents. Guarantee the proper handover of instructions between teams and ensure the continuity of activities. Report alerts, discrepancies, and key information to management.</p><p><strong>3. Proximity management support</strong></p><p>Coordinate the daily activity of operators in the field. Participate in team meetings and HPT routines. Support teams in solving operational problems. Collect and relay improvement proposals and risk situations. Ensure compliance with standards, operating rules, and safety instructions.</p><p><strong>4. Skill development and social climate</strong></p><p>Contribute to the development of versatility and technical skills of the teams. Participate in operator evaluations and recruitment interviews with the Activity Manager. Support the integration of new employees and ensure compliance with internal regulations. Foster a serene, motivating, and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Analytical, synthesis, and structuring skills</li><li>Ability to lead</li><li>Conflict management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the IT / IT Operations org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University Degree Related Field</p><p>Min 5 years in the IT Lead and manage country IT Operations.</p><p>Ensure reliable IT service delivery and infrastructure support.</p><p>Monitor KPIs and drive continuous improvement.</p><p>Manage team performance, development, and resource planning.</p><p>Ensure compliance with IT standards, governance, and company policies.</p><p>Support business needs and operational excellence.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the IT / IT Operations org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><ul><li>University Degree Related Field</li><li>Experience : Min 5 years in the IT Lead and manage country IT Operations.</li><li>Ensure reliable IT service delivery and infrastructure support.</li><li>Monitor KPIs and drive continuous improvement.</li><li>Manage team performance, development, and resource planning.</li><li>Ensure compliance with IT standards, governance, and company policies.</li><li>Support business needs and operational excellence.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the shift org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for shift on shift level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience Education Level : University degree Experience : Min 3 years in Production Management or related position Languages : Frensh and English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level: University Degree in Scientific field</p><p>Experience: Min 3 years in Quality Mangement</p><p>Language: Fluent English</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p><p></p></section>

<p>POSITION SUMMARY Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items. Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Health, Safety, Environment &amp; Energy org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Master s degree (Bac+5) or equivalent in HSE, Engineering (Industrial, Mechanical, Electrical, Chemical, Biology), Energy, or Environmental Management</p><p>5 years of experience in HSE, preferably in the automotive sector</p><p>Team management experience is a plus</p><p>Knowledge of ISO 14001, ISO 45001, ISO 50001</p><p>Skilled in risk assessments, incident investigations, internal audits, and KPI/action plan monitoring</p><p>Familiar with regulatory requirements</p><p>Language: Fluent French | English C1</p><p></p></section>

<p>About the role</p><p>-Further structure the Customer Support department, strengthen the monitoring and control of teams and ensure better quality of service on our two platforms.</p><p>Responsibilities:</p><p>- Ensure the monitoring and control of the activity of the CS teams.</p><p>- Supervise and support agents on a daily basis.</p><p>- Implement and deliver necessary training.</p><p>- Create, improve, and update various processes and procedures.</p><p>- Define and monitor KPIs and performance objectives.</p><p>- Monitor activity in real time and intervene as needed.</p><p>- Manage and track customer complaints and after-sales service.</p><p>- Monitor the quality of interactions with customers, particularly through reviewing recorded conversations and listening to recordings.</p><p>- Identify areas for improvement and implement the necessary actions to ensure high-quality service and work.</p><p>- Prepare and manage team schedules/leave requests.</p><p>- Prepare and share various reports related to Customer Support activity and performance.</p><p>Required profile</p><p>Experience:</p><p><br></p><p>- 3 to 5 years of experience in Customer Support/Customer Service.</p><p>- Experience in team management.</p><p>- Experience in a call center, delivery platform, e-commerce environment, or similar would be a significant asset.</p><p><br></p><p>Technical Skills:</p><p><br></p><p>- Strong understanding of KPI tracking and performance objectives.</p><p>- Proficiency in reporting and analysis tools.</p><p>- Ability to implement and monitor processes and procedures.</p><p>- Team scheduling and organization.</p><p>- Monitoring the quality of calls and interactions with customers.</p><p>- Ability to analyze complaints and identify root causes.</p><p>- Proficiency in Excel/Google Sheets.</p><p>- Excellent communication skills in French and English.</p><p><br></p><p>Soft Skills:</p><p><br></p><p>- Leadership and team management skills.</p><p>- Strong organizational skills and attention to detail.</p><p>- Analytical mindset and results-oriented.</p><p>- Excellent communication skills and ability to handle difficult situations.</p><p>- Responsiveness and ability to make quick decisions.</p><p>- Initiative and ability to suggest improvements.</p><p>- Customer-focused and service-oriented.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Customer Demand Planning org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Customer Demand Planning on country level - Supports the management of customer relationship (RFQ, understanding demand, red alerts, SC disruptions) - Responsible for the validation of the MPS inside the production facility - Ensures OTIF deliveries, respecting customer demand at the optimum cost level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : Engineer / Master Degree in a relevant field Language: English &amp; French Experience : Min 5 years VCM Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<p>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral in French is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate , with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Within the framework of an automotive activity, several evolutions of ADAS function integration and mechatronic components are to be coordinated and managed to ensure proper integration into vehicles with the automotive manufacturer. In this context, we are looking for Project Managers. The main activities to be carried out are as follows: Ensure a good interface with the client. Ensure the performance objectives of the program (quality, cost, profitability, delivery, deadlines) in the management of complex projects. Ensure program coordination to achieve project launches in compliance with client expectations. Verify and validate activities to meet milestones, and resolve problems. Be the main client interface for their program project. Manage communication with clients on project progress: monitoring, project progress reports, client relationship management, communication, crisis management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have positive energy at work and a strong taste for teamwork. Be proactive and present for colleagues when needed. Experience in managing client/supplier or client/service provider relationships would be a plus. Experience in the automotive industry, if possible on ADAS systems, is a plus. Experience in piloting or managing software teams is a plus. Knowledge of ADAS functions, ECUs would be a plus. Ability and aptitude to manage projects, be organized. Good synthesis, planning, organization, and initiative skills. You are rigorous and methodical (contractual management), autonomous, you enjoy teamwork and have a results-oriented culture. The position is in an international environment, fluency in French (MANDATORY) and English (MANDATORY) written and spoken is necessary.</p><p></p></section>