Computer Technician Jobs in Tunisia
390 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p><p></p></section>
<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support & Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution & Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, your analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>
<p>The Junior Solutions Consultant acts as the interface between our international clients and our Product, R&D, QA, and technical teams. They participate in the scoping of TBML projects, the formalization of requirements, monitoring their realization, and user support. The role combines functional understanding, project management, and client relations, in both French and English.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree, Master's in Information Systems, Computer Science, Finance, Project Management, or equivalent.</p><p>First experience, internship, or significant project in business analysis, project management, consulting, integration, or software solution implementation.</p><p>Ability to understand complex business processes and translate them into clear requirements.</p><p>Excellent writing, synthesis, and organizational skills.</p><p>Interest in software products, data, and compliance issues.</p><p>Proficiency with project management, documentation, and request tracking tools.</p><p>Proven proficiency with generative AI tools and the ability to formulate precise instructions to obtain directly usable results.</p><p>Critical thinking regarding AI outputs.</p><p>Knowledge of SQL, APIs, data formats, or web applications is appreciated.</p><p>Very good level of French and English, written and spoken.</p><p>Strong interpersonal skills and ability to communicate directly with international clients.</p><p>Ability to listen, rephrase, ask the right questions, and manage potentially conflicting expectations.</p><p>Autonomy, rigor, analytical skills, and sense of responsibility.</p><p>Ability to manage multiple subjects simultaneously and adapt quickly.</p>
<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p><strong>Job Description</strong></p><ul><li>Leads Projects regarding the storage of quality and Business documents and data</li><li>Manages Projects regarding the identification of relevant quality documents and data</li><li>Introduces common rules and processes for quality documents and data administration</li><li>Defines a standard QM IT landscape based on defined processes</li><li>Supports and gives advice for the implementation of QM processes in Projects</li><li>Conceptualizes and implements quality related software solutions</li><li>Administrates the QM-systems, e.g. Computer Aided quality (CAQ)</li><li>Monitors and evaluates quality management related KPIs</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education : University degree</li><li>Branch Of Study: all branchs</li><li>Experience: 1 year of experience</li><li>Quality</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a highly motivated Software Engineer to join our Hardware-Assisted Verification Division. You will be part of a high-performing FPGA-based prototyping R&D team responsible for designing, developing, and debugging software programs for the Veloce proFPGA prototyping platform.</p><p>Job Responsibilities:</p><ul><li>Assist senior engineers in designing, developing, modifying, and implementing software for internal and external products, with a focus on exceeding customer expectations through high-quality and timely delivery.</li><li>Ensure the overall functional quality of released products across all required platforms and mechanisms.</li><li>Work under close supervision.</li><li>Apply basic skills with moderate levels of proficiency.</li><li>Develop software for low-level validation of components.</li><li>Integrate system components in close coordination with the software team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree, or equivalent experience, in Computer Science or Electronics Engineering.</li><li>Experience with C++, algorithms, and object-oriented software development.</li><li>Proficiency in digital design using HDL languages such as VHDL, Verilog, and SystemVerilog.</li><li>Hands-on experience with FPGA design, FPGA tools (Vivado, Quartus), and static timing analysis (STA).</li><li>Strong debugging skills in RTL design and simulation.</li><li>Familiarity with Linux and scripting languages such as TCL, Bash, and Python.</li><li>Experience working in collaborative, multi-team environments using version control systems such as Git, Perforce, or SVN.</li><li>Fluent in English.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Infrastructure team, the Microsoft Systems Engineer collaborates on the design, implementation, security, and operational maintenance (MCO) of server architectures. An expert in the Microsoft Windows Server ecosystem and IT hardware, they ensure the high availability, performance, and scalability of the company's physical and virtual servers.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Responsibilities and Missions</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >1. Hardware and Virtualization Management</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Hardware Architecture</font></font></strong><font dir="auto" ><font dir="auto" > : Size, install, configure and maintain physical servers (Blade/blade servers, HPE ProLiant type rack servers, Dell PowerEdge, Lenovo ThinkSystem).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Storage & Local Network Management</font></font></strong><font dir="auto" ><font dir="auto" > : Configure associated storage technologies (SAN, NAS, RAID cards, vSAN) and manage server network connectivity (network cards, virtual switches).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Virtualization</font></font></strong><font dir="auto" ><font dir="auto" > : Administering and optimizing hypervisors (mainly Microsoft Hyper-V or VMware ESXi in a mixed environment), managing failover clusters (Failover Clustering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Physical maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensuring follow-up of manufacturer warranties, replacement of defective components (disks, RAM, power supplies) and capacity management (Capacity Planning).</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >2. Windows Server OS & Core Services Administration</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Deployment and Lifecycle</font></font></strong><font dir="auto" ><font dir="auto" > : Automate OS provisioning (Windows Server 2019 / 2022 / 2025) via system images (WDS, MDT, or SCCM/MECM).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Active Directory Services</font></font></strong><font dir="auto" ><font dir="auto" > : Manage AD DS architecture, replication, DNS services, DHCP, and design/optimize group policies (GPO).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Operational Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Manage security patches (Patch Management) via WSUS or Azure Update Manager.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Automation</font></font></strong><font dir="auto" ><font dir="auto" > : Develop industrial configuration and maintenance scripts in PowerShell.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >3. Monitoring, Security and Backup</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Monitoring</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze server and hardware performance metrics (via SCOM, PRTG, Zabbix, or manufacturer tools like HPE iLO / Dell iDRAC).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Security (Hardening)</font></font></strong><font dir="auto" ><font dir="auto" > : Apply best practices for OS hardening (CIS Benchmarks), access rights management (Less privilege, AD Tiering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Backup and Disaster Recovery Plan (DRP)</font></font></strong><font dir="auto" ><font dir="auto" > : Configure and test system and hardware backup policies (Veeam Backup & Replication, Azure Backup).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><ul><li><strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bachelor's +3 to Master's +5 in Computer Science (Professional Bachelor's, Engineering School or Specialized Master's in Systems and Networks).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 3-5 years of experience in a similar role as Administrator or System Engineer in a production environment.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Certifications (a valuable plus)</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul><li><font dir="auto" ><font dir="auto" >Microsoft certifications (e.g. Microsoft Certified: Windows Server Hybrid Administrator Associate).</font></font></li><li><font dir="auto" ><font dir="auto" >Manufacturer certifications (HPE, Dell).</font></font></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role has been designated as Remote/Teleworker , which means you will primarily work from home.</p><p>Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally. We are looking for a Technical Support Graduate to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences.</p><p>What you'll do:</p><ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Recently completed a Bachelor s or Master s degree in IT, Computer Engineering, or a related field</li><li>Excellent communication skills in English (written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul><p></p></section>
<p>Siemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years. We are looking for a highly motivated Software Engineer to join our Hardware-Assisted Verification Division. You will be part of a high-performing FPGA-based prototyping R&D team responsible for designing, developing, and debugging software programs for the Veloce proFPGA prototyping platform.</p><p>Job Responsibilities:</p><ul><li>Assist senior engineers in designing, developing, modifying, and implementing software for internal and external products, with a focus on exceeding customer expectations through high-quality and timely delivery.</li><li>Ensure the overall functional quality of released products across all required platforms and mechanisms.</li><li>Work under close supervision.</li><li>Apply basic skills with moderate levels of proficiency.</li><li>Develop software for low-level validation of components.</li><li>Integrate system components in close coordination with the software team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree, or equivalent experience, in Computer Science or Electronics Engineering.</li><li>Experience with C++, algorithms, and object-oriented software development.</li><li>Proficiency in digital design using HDL languages such as VHDL, Verilog, and SystemVerilog.</li><li>Hands-on experience with FPGA design, FPGA tools (Vivado, Quartus), and static timing analysis (STA).</li><li>Strong debugging skills in RTL design and simulation.</li><li>Familiarity with Linux and scripting languages such as TCL, Bash, and Python.</li><li>Experience working in collaborative, multi-team environments using version control systems such as Git, Perforce, or SVN.</li><li>Fluent in English.</li></ul>
<h2 class="h5">Job description</h2>
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Customer Solution Representative - French/English<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com</span>/</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>•<span>Typically has 2-3 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</span><br>•Fluency in French and in English.</p><br><br><br><p><span><b>Knowledge & Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</span></p><br><br><p><span>• Print devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• ServiceNow<br>• Technical Support</span></p><br><br><p><br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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French Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Commercial Printing teams.</p><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically, has more than 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Pring devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br>No<p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Italian Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Printing Commercial teams.</p><br><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b></p><br><br><p>• Fluent in Italian with good English</p><br><br><p>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Printing knowledge<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p><strong>Shape the digital product development processes of tomorrow!</strong><br></p><br><p>As a <em>Windchill Workflow Developer</em>, you will be part of our global engineering and IT organization. You will design, implement, and optimize workflows and automations within our PTC Windchill environment—creating a stable, scalable, and efficient foundation for our global PLM processes.</p><br><p>You will collaborate closely with business stakeholders, engineering teams, and international IT colleagues and contribute significantly to the continuous development of our PLM system landscape.</p><br><p><strong>Your Responsibilities :</strong></p><br><ul><li>Develop, customize, and optimize <strong>Windchill workflows</strong>, lifecycle templates, and business rules</li><li>Design, implement, and document <strong>automation solutions</strong> (e.g. change management workflows)</li><li>Implement <strong>Java‑based Windchill customizations</strong> (server‑side code, UI customizations, Info*Engine tasks)</li><li>Analyze process requirements and translate them into technical solution concepts</li><li>Ensure high performance, stability, and maintainability of the Windchill platform</li><li>Collaborate closely with engineering teams to continuously improve product development processes</li><li>Provide 3rd‑level support, root‑cause analysis, and problem resolution in the Windchill environment</li><li>Create and maintain technical documentation of workflows and system configurations</li></ul><br><br>Qualifications and Experience<ul><li>Degree in computer science, engineering, or a comparable field</li><li>Ideally experience with <strong>PTC Windchill</strong>, especially workflow development and lifecycle configuration</li><li>Strong knowledge of <strong>Java</strong>, having XML, Info*Engine, and Windchill OOTB mechanisms would be an advantage</li><li>Experience with CAD/PLM integrations (e.g., CATIA, Siemens NX) is an advantage</li><li>Analytical, structured, and solution‑oriented working style</li><li>Strong communication skills and ability to work independently and collaboratively</li><li>Fluent English skills (written and spoken)</li></ul><p><strong>What qualities we value in you</strong></p><br><ul><li><strong>Attention to detail</strong> – you deliver clean, reliable technical solutions</li><li><strong>Goal‑oriented mindset</strong> – you stay focused and meet deadlines</li><li><strong>Responsibility</strong> – you take ownership of systems, code, and processes</li><li><strong>Collaboration</strong> – you work openly and effectively with cross‑functional teams</li><li><strong>Respect</strong> – you maintain a professional and constructive communication style</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span>Core Responsibilities Client Relationship Management: Act as the primary point of contact for technical support inquiries regarding our Output Management software suite.<br> Tiered Support: Provide comprehensive Level 1, 2, and 3 technical support for software solutions running on IBM z/OS (MVS) environments at client sites.<br> Troubleshooting & Resolution: Diagnose and resolve complex technical and application-level incidents reported by clients.<br> Patch Development: Investigate and correct incidents within relevant modules (COBOL, JCL, TSO/ISPF, etc.<br>) to develop and deliver effective patches.<br> Cross-Functional Collaboration: Partner with internal R&D/development teams and product experts, as well as external client operations teams to ensure seamless resolution.<br> Quality Assurance: Define, develop, and execute non-regression test suites to ensure stability.<br> Delivery & Implementation: Deploy patches and provide hands-on assistance to clients during their implementation.<br> Technical Documentation: Author and maintain high-quality technical documentation, operational procedures, and knowledge-base articles.<br> Continuous Improvement: Proactively contribute to the refinement and optimization of support processes and workflows.<br> Secondary Responsibilities Modern Platform Support: Provide L1/L2 support for modern software solutions (Windows clients, Windows Servers, or Linux/Kubernetes-based environments).<br> Services Collaboration: Assist the Services team with document design projects using our next-generation software offerings.<br> Required Technical Skills Mainframe Mastery: Strong proficiency in the IBM z/OS (MVS) ecosystem.<br> Development Languages: Expert-level knowledge of JCL and COBOL.<br> File Management: Solid understanding of VSAM file management systems.<br> Domain Expertise (Preferred): Operational or technical knowledge of Output Management (e.<br>g., print shop workflows, inserting/mailing processes, AFP print formats).<br> Tooling: Experience with ticketing systems and collaborative platforms (e.<br>g., Zoho Desk, MS SharePoint).<br> Office Suite: Advanced proficiency in MS Word is a plus.<br> Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience.<br> Experience: 2 to 5 years of professional experience in a similar support or engineering role.<br> Languages : French (fluent) and English (professional) Soft Skills: * Strong client-facing communication skills , with the ability to translate complex technical issues into clear business language.<br> High level of rigor, autonomy, strong service orientation, and analytical thinking.<br> Learning Agility: Proven capacity to commit to the long-term learning and mastery of complex, legacy, and modern software architectures.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Siemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years. We are looking for a highly motivated Software Engineer to join our Hardware-Assisted Verification Division. You will be part of a high-performing FPGA-based prototyping R&D team responsible for designing, developing, and debugging software programs for the Veloce proFPGA prototyping platform. Job Responsibilities: Assist senior engineers in designing, developing, modifying, and implementing software for internal and external products, with a focus on exceeding customer expectations through high-quality and timely delivery. Ensure the overall functional quality of released products across all required platforms and mechanisms. Work under close supervision. Apply basic skills with moderate levels of proficiency. Develop software for low-level validation of components. Integrate system components in close coordination with the software team. Qualifications: Bachelor’s or Master’s degree, or equivalent experience, in Computer Science or Electronics Engineering. Experience with C++, algorithms, and object-oriented software development. Proficiency in digital design using HDL languages such as VHDL, Verilog, and SystemVerilog. Hands-on experience with FPGA design, FPGA tools (Vivado, Quartus), and static timing analysis (STA). Strong debugging skills in RTL design and simulation. Familiarity with Linux and scripting languages such as TCL, Bash, and Python. Experience working in collaborative, multi-team environments using version control systems such as Git, Perforce, or SVN. Fluent in English. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme and generous holiday allowance. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access and equal opportunity. #LI-EDA #LI-Hybrid</span> </div>
<h2 class="h5">Job description</h2>
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<span>We are looking for a versatile and talented Full-stack Developer to grow with our global development team.<br> You will be working remotely on the main Assima platform application.<br> Your key role will be to implement features and maintain our platform developed in C# and .<br>NET framework.<br> There will be opportunities to work on the future version of our application as a backend developer (Python) or frontend (React) , depending on priorities and skills.<br> Roles and Responsibilities Develop and maintain features for our main platform Deploy code to production and respond to live incidents in production Work closely with developers and QA testers to deliver and meet expectations Work in an international environment with teams in multiple time zones Think out of the box and solve unique problems Attention to detail Core skills 3+ years of experience with C# Strong experience with .<br>NET Framework (ASPX) and ASP.<br>NET Experience with .<br>NET Core / ASP.<br>NET Core Experience with Microsoft SQL Server Extensive experience with legacy ASP.<br>NET is mandatory Bonus Experience with Entity Framework (EF / EF Core) Experience with WCF (Windows Communication Foundation) services Experience with RabbitMQ or other message brokers Strong knowledge of JavaScript, HTML, CSS, JQuery Understanding of asynchronous programming and multithreading Experience with TFS (Team Foundation Server) / Azure DevOps Familiarity with non-relational databases such as MongoDB and Apache Solr Special Requirements for the Role Ability to work and communicate clearly and efficiently with team members, with strong English communication both written and spoken M.<br>S. Degree in Computer Science or similar Work within a successful, dynamic, small and growing team Availability to work during CET business hours</span> </div>
<p>Transcom is a global community of agile, passionate, and dedicated customer experience experts for the brands we serve. Join us as a Customer Service Representative, where you will be the ambassador for a major fashion brand, transforming every interaction into an elegant and seamless experience. Ready to make a difference? Apply now and let's start something brilliant together!</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2><h2>In this role, you will:</h2><ul><li>Assist customers by offering personalized advice on styles, sizes, and the latest trends;</li><li>Manage the complete customer experience cycle by responding to inquiries via phone, email, and chat regarding orders, deliveries, and returns;</li><li>Build customer loyalty by proactively resolving issues and ensuring high-quality service;</li><li>Ensure operational excellence by processing cases accurately and quickly in our management tools;</li><li>Collaborate with your team to maintain a positive and professional brand image at all times.</li></ul><h2>To succeed in this role, here's what you need:</h2><ul><li>Fluency in French at C1/C2 level (Excellent written and oral expression);</li><li>Fluency in English at B1/B2 level;</li><li>Education level: Baccalaureate or university degree;</li><li>Passion for fashion: Knowledge of current products and trends is a real asset;</li><li>Computer skills: Proficiency in Microsoft Office Suite / G Suite and ease with Customer Relationship Management (CRM) tools;</li><li>Key skills: Excellent communication, teamwork, empathy, and focus on results and quality;</li><li>Positive attitude: Ability to stay motivated under pressure and a strong taste for interpersonal relationships.</li></ul><p>At Transcom, we are relentlessly committed. To our customers and to each other. Every day, someone starts their journey with Transcom, transforming their potential into skills for the future. We value hard work, teamwork, and mutual support. You are included, as you are, from day one. And with the right mindset, there is no limit to what we can accomplish together.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Date: Jun 18, 2026 Location: Tunis, TN, 1053 Company: Vista</p><p>Our Team At Vista, our Customer CARE team is the heart of our customer experience, and you ll join a dynamic, diverse, and passionate group of professionals dedicated to delivering extraordinary support to small businesses across the globe. Based in vibrant hubs like Tunis and beyond, our team thrives on collaboration, demonstrating varied skills to provide thoughtful, insightful, and efficient solutions. In this fast-paced, inclusive environment, you ll work alongside innovative colleagues, making a real impact while upholding Vista s commitment to exceptional service.</p><p>What You Will Do</p><ul><li>Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner</li><li>Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures</li><li>Use appropriate systems and available resources as necessary to assist in responding to each request</li><li>Support and provide information to all internal and external customers in a professional and courteous manner</li><li>Participate in cross-functional communications and meetings to support the team/domain/center</li><li>Perform additional responsibilities as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have very good oral and written Portuguese communication skills, as well as being friendly and insightful, to understand and assist our customers with any queries which may arise.</p><p>You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to contribute to the success of their business.</p><p>You have good computer skills, allowing you to communicate with our customers on all channels to support them.</p><b>Nice to Have</b><ul><li>Experience with graphic design and/or photo imaging design software a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>