Database Developer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> Company Description <p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p> </div> <div> Job Description <p> </p> <p>- Performs activities in defined parts of process area "manage actuals" for country (accounts payables / accounts receivables)<br> </p> <p>- Performs all relevant transactions for defined area of responsibility in finance ERP platform and maintains system settings and structures for country<br> </p> <p>- Performs reporting and supports financial audits for country<br> </p> <p>- Prepares and executes procedural or work instructions for country<br> </p> <p>- Works in compliance with standards, segregation of duties, internal controls and key controls for area of responsibility<br> </p> <p>- Ensures punctuality and quality of work for area of responsibility<br> </p> <p>- Supports implementation and development and works with new technologies and best practices for country</p> </div> <div> Qualifications and Experience <p>University Degree in Accounting or Similar Field </p> <p>Functional Accounting Expertise:</p> <ul> <li>Accounts Payable and Accounts Receivable management</li> <li>General Ledger operations</li> <li>Invoicing and regulatory accounting processes</li> </ul> <p>Process &amp; Compliance Knowledge:</p> <ul> <li>Process management and internal controls</li> <li>Segregation of duties and regulatory compliance</li> <li>Standards, procedures, and rules implementation</li> </ul> <p>Technical &amp; System Skills:</p> <ul> <li>ERP systems proficiency</li> <li>Financial reporting and analysis tools</li> <li>Advanced spreadsheet and data management capabilities</li> </ul> <p>Planning &amp; Analysis:</p> <ul> <li>Financial reporting and audit support</li> </ul> <p>**Language Requirements:</p> <ul> <li>English (B2)</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. With more than 34,000 employees, the company generated sales of CHF 11.2 billion in 2023.</p><br><br>Job Description<br><p><strong>Mission :</strong></p><br><p>The Sales Engineer infrastructure is responsible for leading and driving the sales team to achieve company revenue targets. This role includes setting strategic goals, managing the sales pipeline, and building strong client relationships. The ideal candidate will have proven experience in sales leadership, a strong understanding of sales processes, and the ability to motivate and inspire a team. The Sales Engineer infrastructure will play a critical role in developing sales strategies that align with business objectives and contribute to overall growth.</p><br><p><strong>Key Responsibilities and Accountabilities</strong></p><br><ul><li>Develop effective sales strategies to drive revenue growth and market expansion.</li><li>Take full ownership of the company’s sales target, setting clear and measurable objectives for the team to ensure quarterly and annual targets are met or exceeded.</li><li>Conduct regular reviews of sales targets, adjusting strategies as needed to ensure continuous progress.</li><li>Conduct regular analysis of market trends, customer needs, and competitor activity to adjust strategies as needed.</li><li>Oversee the management of the sales pipeline, ensuring accurate forecasting and alignment with targets.</li><li>Track, analyze, and report on team metrics, such as lead conversion rates and average deal size, to ensure consistent progress towards goals.</li></ul><br>Qualifications<br><p><strong>Engineering degree or 5 years of higher education in</strong>:</p><br><p>Civil engineering / Materials science / Process engineering /Industrial chemistry</p><br><p><strong>Key commercial skills</strong></p><br><p>Analysis of customer needs (companies, developers, construction, prefabrication)</p><br><p>Ability to translate site requirements into technical concrete solutions</p><br><p>B2B negotiation</p><br><p>Customer portfolio management</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring &amp; technical after-sales service</p><br><p>Concrete &amp; materials</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring &amp; technical after-sales service</p><br><br>Additional Information<br><p><strong>Special requirements</strong></p><br><ul><li>Undertake such additional duties which may from time to time be required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Work overtime when needed in after Working time or weekend.</li></ul><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.&nbsp; We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Production</p><br><br><p>Fabrication montage reparation - Responsable de production/ reparation</p><br><br><p>Responsable Activité F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Manager une équipe pluridisciplinaire pour atteindre les objectifs SQDCPI de l'activité<br>Participer dans la mise en œuvre du HK dans son périmètre<br>Etre le responsable de la stabilité sociale du périmètre dans lequel il exerce<br>Développer et coacher ses équipes<br>Être le garant de la sécurité et le pilotage du traitement des incidents dans son périmètre<br>Avoir une forte orientation client dans le management des équipes et des performances<br>S'assurer du respect des règles et des standards applicables<br>Déployer et faire respecter le règlement intérieur en cohérence avec les valeurs de l'entreprise<br>Être le responsable du niveau de performance de son activité en termes opérationnel et financier SQDCPI et respect du budget en cohérence avec la politique qualité de l'entreprise<br>Être le garant de la mise en œuvre du PDP<br>Garantir le maintien et l'efficacité des routines de management<br>Participer aux audits internes, clients ou règlementaires<br>Participer dans le déploiement du HK dans son périmètre<br>Encourager les idées d'amélioration et d'innovation<br>Réaliser les entretiens annuels d'évaluation de ses collaborateurs<br>Maintenir un climat serein au sein de son périmètre<br>Réaliser les entretiens d'embauches et assurer l'intégration, la formation, la polyvalence /poly-compétence et l'évaluation de son équipe</p><br><br><p>Aptitudes managériales et sens du leadership<br>Affirmation<br>Veille Organisationnelle<br>Flexibilité<br>Capacité de synthèse<br>Veille stratégique<br>Rigueur</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making Prepare documentary requirements for HR Partners handling labor-related cases, as necessary Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization May help facilitate candidate selection process, as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree preferred Strong communication skills, both written and verbal Proficient in Microsoft Office Ability to multi-task, prioritize, and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop relationships</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides internally and externally technical expertise on parts including parts reports and overviews (LEONI, Suppliers , Customers)</p><p>Contributes to parts identification and selection in all projects phases based on customer requirements and technical know-how</p><p>Supports VAVE changes, including supplier coordination for technical data Benchmarks alternative parts to evaluate functional equivalents, recommends cost-saving initiatives, and identifies new opportunities for purchasing options</p><p>Maintains parts' technical master data inside LEOparts and ECAD systems including part numbers creation, updates of technical attributes and structure definition with regards to OEM releases, suppliers data and internal requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a technical field</li><li>3 years of experience in Engineering or Design in the automotive industry</li><li>English minimum level B2</li><li>Communication Skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Provides internally and externally technical expertise on parts including parts reports and overviews (LEONI, Suppliers , Customers)</p><br><p>- Contributes to parts identification and selection in all projects phases based on customer requirements and technical know-how</p><br><p>- Supports VAVE changes, including supplier coordination for technical data Benchmarks alternative parts to evaluate functional equivalents, recommends cost-saving initiatives, and identifies new opportunities for purchasing options</p><br><p>- Maintains parts' technical master data inside LEOparts and ECAD systems including part numbers creation, updates of technical attributes and structure definition with regards to OEM releases, suppliers data and internal requirements</p><br><br><br>Qualifications and Experience<p>- University Degree in a technical field&nbsp;</p><br><p>-&nbsp;3 years of experience in Engineering or Design in the automotive industry</p><br><p>-English minimum level B2</p><br><p>- Communication Skills&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote &amp; Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce &amp; Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance &amp; Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End &amp; Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement &amp; Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote &amp; Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce &amp; Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance &amp; Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End &amp; Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement &amp; Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Customer&nbsp;Support&nbsp;Agent&nbsp;–&nbsp;EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;Centre Operations&nbsp;Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and&nbsp;general customer&nbsp;inquiries&nbsp;for the&nbsp;European&nbsp;market,&nbsp;ensuring&nbsp;an&nbsp;excellent customer&nbsp;experience&nbsp;through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This&nbsp;role acts as&nbsp;a&nbsp;key&nbsp;point&nbsp;of&nbsp;contact&nbsp;for customers&nbsp;and&nbsp;sales teams,&nbsp;supporting&nbsp;the&nbsp;full&nbsp;order lifecycle,&nbsp;from&nbsp;product&nbsp;inquiries&nbsp;and&nbsp;quotations&nbsp;through&nbsp;to&nbsp;delivery,&nbsp;issue resolution,&nbsp;and&nbsp;after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <p><span><strong>Customer&nbsp;Support&nbsp;&amp;&nbsp;Communication</strong></span></p><br> <ul> <li><span>Handle&nbsp;inbound&nbsp;and outbound&nbsp;customer&nbsp;communications&nbsp;via&nbsp;email, phone,&nbsp;and&nbsp;chat&nbsp;in&nbsp;a professional and timely manner.</span></li> <li><span>Provide&nbsp;excellent&nbsp;customer&nbsp;service&nbsp;by&nbsp;resolving&nbsp;inquiries,&nbsp;complaints,&nbsp;and escalations through&nbsp;to full resolution.</span></li> <li><span>Proactively&nbsp;communicate&nbsp;updates&nbsp;and&nbsp;manage&nbsp;customer&nbsp;expectations throughout&nbsp;the&nbsp;order process.</span></li> </ul> <p><span><strong>Pre-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Manage&nbsp;customer&nbsp;requests&nbsp;related&nbsp;to&nbsp;pricing,&nbsp;quotations,&nbsp;product&nbsp;information,&nbsp;virtuals,&nbsp;samples,&nbsp;and&nbsp;product&nbsp;alternatives.</span></li> <li><span>Support&nbsp;customers&nbsp;and&nbsp;sales&nbsp;teams with&nbsp;product&nbsp;selection,&nbsp;vision&nbsp;boards,&nbsp;and&nbsp;other sales tools.</span></li> <li><span>Handle&nbsp;inquiries&nbsp;related&nbsp;to&nbsp;compliance,&nbsp;packaging,&nbsp;rush&nbsp;requests,&nbsp;and special&nbsp;order requirements.</span></li> </ul> <p><span><strong>Post-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Provide&nbsp;order&nbsp;updates,&nbsp;tracking&nbsp;information,&nbsp;and&nbsp;support&nbsp;for&nbsp;out-of-stock&nbsp;alternatives or order changes.</span></li> <li><span>Manage&nbsp;missed&nbsp;ship&nbsp;dates,&nbsp;delivery&nbsp;issues,&nbsp;returns,&nbsp;pickups,&nbsp;and&nbsp;reverse&nbsp;logistics activities.</span></li> <li><span>Create&nbsp;redo&nbsp;orders,&nbsp;production&nbsp;requests,&nbsp;and&nbsp;factory&nbsp;back&nbsp;orders&nbsp;where&nbsp;required.</span></li> </ul> <p><span><strong>Issue&nbsp;Resolution&nbsp;&amp;&nbsp;Escalation&nbsp;Management</strong></span></p><br> <ul> <li><span>Create&nbsp;and&nbsp;manage&nbsp;tickets,&nbsp;service&nbsp;requests,&nbsp;and&nbsp;action&nbsp;requests&nbsp;in&nbsp;internal&nbsp;systems to track and resolve issues efficiently.</span></li> <li><span>Process&nbsp;credit&nbsp;memos&nbsp;and&nbsp;coordinate&nbsp;corrective&nbsp;actions&nbsp;where&nbsp;necessary.</span></li> <li><span>Escalate&nbsp;issues&nbsp;appropriately&nbsp;and&nbsp;collaborate&nbsp;with internal&nbsp;stakeholders&nbsp;to&nbsp;ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional&nbsp;Collaboration</strong></span></p><br> <ul> <li><span>Work closely&nbsp;with&nbsp;Sales, Production, Logistics,&nbsp;and other internal&nbsp;teams&nbsp;to ensure smooth&nbsp;order processing and customer satisfaction.</span></li> <li><span>Support&nbsp;internal&nbsp;teams&nbsp;with&nbsp;API&nbsp;inquiries,&nbsp;website&nbsp;registration,&nbsp;and&nbsp;system-related&nbsp;processes when needed.</span></li> </ul> <p><span><strong>Administration&nbsp;&amp;&nbsp;Performance</strong></span></p><br> <ul> <li><span>Maintain&nbsp;accurate&nbsp;records of&nbsp;customer&nbsp;interactions,&nbsp;issues,&nbsp;and&nbsp;resolutions&nbsp;in&nbsp;internal systems.</span></li> <li><span>Monitor&nbsp;and&nbsp;manage assigned&nbsp;tasks&nbsp;and workflows,&nbsp;ensuring&nbsp;SLAs&nbsp;and&nbsp;KPIs are consistently met.</span></li> <li><span>Contribute&nbsp;to&nbsp;team&nbsp;goals&nbsp;related&nbsp;to&nbsp;service&nbsp;levels,&nbsp;customer&nbsp;satisfaction&nbsp;(CSAT),&nbsp;and&nbsp;Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply&nbsp;with&nbsp;all&nbsp;company&nbsp;policies,&nbsp;procedures,&nbsp;and&nbsp;safety&nbsp;regulations.</span></li> <li><span>Maintain&nbsp;a&nbsp;clean and&nbsp;organized&nbsp;work environment.</span></li> <li><span>Support&nbsp;additional&nbsp;tasks&nbsp;and&nbsp;projects&nbsp;as&nbsp;required&nbsp;by&nbsp;management.</span></li> <li><span>Must&nbsp;be&nbsp;available&nbsp;to&nbsp;handle&nbsp;inbound&nbsp;and&nbsp;outbound&nbsp;communications&nbsp;(internal&nbsp;and&nbsp;external).</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous&nbsp;experience&nbsp;in&nbsp;a&nbsp;customer&nbsp;service&nbsp;or&nbsp;sales role&nbsp;is&nbsp;essential.</span></li> <li><span>Experience&nbsp;in&nbsp;a&nbsp;B2B&nbsp;environment&nbsp;is&nbsp;an&nbsp;advantage.</span></li> <li><span>Experience&nbsp;in&nbsp;the&nbsp;promotional&nbsp;products&nbsp;industry&nbsp;is&nbsp;a&nbsp;plus&nbsp;but&nbsp;not&nbsp;required.</span></li> </ul> <p><span><strong>Skills&nbsp;&amp;&nbsp;Competencies</strong></span></p><br> <ul> <li><span><strong>Languages&nbsp;</strong>– Native-level&nbsp;or&nbsp;near-native&nbsp;<strong>English &nbsp;</strong>language&nbsp;skills&nbsp;are required, particularly&nbsp;in&nbsp;<strong>spoken&nbsp;communication</strong>,&nbsp;as&nbsp;this&nbsp;role&nbsp;involves&nbsp;frequent&nbsp;phone&nbsp;interaction&nbsp;with&nbsp;customers&nbsp;and&nbsp;requires&nbsp;the&nbsp;ability&nbsp;to&nbsp;clearly&nbsp;understand, interpret,&nbsp;and&nbsp;resolve&nbsp;customer&nbsp;inquiries&nbsp;efficiently.&nbsp;Excellent&nbsp;written communication&nbsp;skills&nbsp;in&nbsp;<strong>English&nbsp;</strong>are&nbsp;also&nbsp;essential</span></li> <li><span>Strong&nbsp;customer service mindset&nbsp;with excellent&nbsp;communication&nbsp;and interpersonal skills.</span></li> <li><span>Strong&nbsp;problem-solving&nbsp;skills&nbsp;and&nbsp;ability&nbsp;to&nbsp;make&nbsp;decisions&nbsp;quickly&nbsp;under pressure.</span></li> <li><span>Excellent&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;accuracy.</span></li> <li><span>Strong&nbsp;organizational&nbsp;and&nbsp;time&nbsp;management&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;prioritize effectively.</span></li> <li><span>Ability&nbsp;to&nbsp;work&nbsp;with&nbsp;urgency&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;and&nbsp;dynamic&nbsp;environment.</span></li> <li><span>Team&nbsp;player&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;collaborate&nbsp;cross-functionally.</span></li> <li><span>Strong&nbsp;computer literacy,&nbsp;including&nbsp;Microsoft&nbsp;Office,&nbsp;and&nbsp;online systems/databases.&nbsp;Salesforce&nbsp;experience&nbsp;would&nbsp;be&nbsp;an&nbsp;advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal&nbsp;opportunity&nbsp;employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Canny Vision builds AI-powered platforms across smart transportation, retail intelligence, and scalable video analytics. Our solutions combine edge AI, natural-language search, and computer vision to deliver actionable insights from real-time video data.</p><p>&nbsp;&nbsp;</p><p>What You’ll Do</p><ul><li>Own the product roadmap and feature prioritization across all Canny Vision products</li><li>Translate business goals and user feedback into actionable, technically feasible requirements</li><li>Coordinate between founders, engineering teams (AI, CV, fullstack), and early customers</li><li>Manage the product lifecycle: from discovery and specs to delivery and iteration</li><li>Define KPIs and success metrics; track and communicate progress</li><li>Collaborate with engineering and design to improve product usability and user experience</li><li>Help scope deployments and support edge-cloud integration efforts</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Who You Are</p><ul><li>You have 3+ years experience in a technical product management role, ideally in an early-stage AI, SaaS, or computer vision company</li><li>You understand the fundamentals of AI/ML, computer vision, and edge/cloud tradeoffs</li><li>You have working technical knowledge of Jakarta EE and backend service architecture</li><li>Solid experience with C++ programming is required</li><li>You can communicate effectively with both technical teams and non-technical stakeholders</li><li>You’re organized, proactive, and hands-on: able to work independently and with speed</li><li>(Bonus) Experience with smart city, mobility, or retail tech deployments</li><li>(Bonus) Background in software engineering or data science</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Why Join Us?</p><ul><li>Work on cutting-edge AI and software products in real-world environments</li><li>Contribute to cross-sector platforms with global potential</li><li>Collaborate with a sharp, motivated, mission-driven team</li><li>Flexible remote work with Toronto-based pilots and product rollouts</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dans le cadre de projets de transformation orientés client, nous recherchons un Testeur IT chargé de valider les processus CRM, les parcours client et la qualité des données au sein des systèmes de gestion de la relation client. Missions principales Validation des...</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree in a relevant field . Language: English &amp; French . Experience : Min 5 years in Quality . Communication . Social &amp; intercultural sensitivity . Change management . Target &amp; result orientation . Motivation &amp; resilience . Self-organization . Conflict management . Teamwork . Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of the 24/7 team dedicated to monitoring and service continuity, you will be responsible for:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >monitoring </font></font><strong><font dir="auto" ><font dir="auto" >of automated processing</font></font></strong><font dir="auto" ><font dir="auto" > via the Dollar Universe tool </font></font><strong><font dir="auto" ><font dir="auto" >($U)</font></font></strong><font dir="auto" ><font dir="auto" > ;</font></font></li> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >infrastructure monitoring</font></font></strong><font dir="auto" ><font dir="auto" > via </font><font dir="auto" >Zabbix </font></font><strong><font dir="auto" ><font dir="auto" >(</font></font></strong><font dir="auto" ><font dir="auto" > incidents, resources, thresholds);</font></font></li> <li><font dir="auto" ><font dir="auto" >handling </font></font><strong><font dir="auto" ><font dir="auto" >of HNO (Out of Working Hours) alerts</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >the initial technical analysis</font></font></strong><font dir="auto" ><font dir="auto" > ;</font></font></li> <li><font dir="auto" ><font dir="auto" >of </font></font><strong><font dir="auto" ><font dir="auto" >the opening and escalation of incidents</font></font></strong><font dir="auto" ><font dir="auto" > in connection with the HO (Working Hours) teams or application experts;</font></font></li> <li><font dir="auto" ><font dir="auto" >management </font></font><strong><font dir="auto" ><font dir="auto" >and transmission of instructions</font></font></strong><font dir="auto" ><font dir="auto" > through ticketing and documentation tools;</font></font></li> <li><font dir="auto" ><font dir="auto" >analysis </font></font><strong><font dir="auto" ><font dir="auto" >of exchange files</font></font></strong><font dir="auto" ><font dir="auto" > (SFTP, logs) between the different components of the IS (Red Hat Linux, Oracle databases...);</font></font></li> <li><font dir="auto" ><font dir="auto" >continuous improvement </font></font><strong><font dir="auto" ><font dir="auto" >of documentation and</font></font></strong><font dir="auto" ><font dir="auto" > internal procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Shift work (24/7 rotation): mornings, evenings, nights, weekends and public holidays included</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Systems</font></font></strong><font dir="auto" ><font dir="auto" > : Linux (Red Hat)</font></font></p> <ul> <li><strong><font dir="auto" ><font dir="auto" >Supervision</font></font></strong><font dir="auto" ><font dir="auto" > : Zabbix</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Automation</font></font></strong><font dir="auto" ><font dir="auto" > : Dollar Universe</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >File transfers</font></font></strong><font dir="auto" ><font dir="auto" > : SFTP, CFT, batches, logs</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Databases</font></font></strong><font dir="auto" ><font dir="auto" > : Oracle SQL</font></font></li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Specialist, you will: Quote &amp; Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce &amp; Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance &amp; Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End &amp; Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement &amp; Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Transcom, we are passionate about customer experience (CX) and we are accompanying the digital revolution. We are launching a brand new strategic partnership with a leader in hyper-growth Fintech. For this new adventure, we are looking for pioneering talents, capable of breaking the codes of traditional banking. Here, we don't talk about counters, but about agility, intuitive mobile applications, and instant financial services. Ready to be part of the founding team of this project?</p><p>What we offer you:</p><ul><li>The unique opportunity to launch a new client: participate in the genesis of this project and help us build an elite team.</li><li>Flexibility and Remote Work: Possibility of switching to Work at Home after 3 months (once training is completed, onboarding is successful, and after management validation).</li><li>A "Digital First" and inclusive environment: join a new project at the heart of financial innovation.</li><li>Continuous development: train yourself on the latest trends in Neobanking, cryptocurrencies, and digital security.</li><li>Accelerated growth opportunities: on a new project, tomorrow's leaders are those who start today.</li><li>Modern and ultra-connected offices: with relaxation areas designed to stimulate creativity.</li><li>An attractive package: competitive salary, performance bonuses, and exclusive Fintech-related benefits.</li></ul><p>Join Transcom as a Fintech Customer Service Representative! Be the human voice behind the application and support our users in a fluid and secure financial experience.</p><p>In this role, you will:</p><ul><li>Assist users in managing their accounts via the application (account opening, card management, instant transfers).</li><li>Resolve incidents in real-time (card blocking, transaction disputes, strong authentication).</li><li>Guide customers on innovative features (automated savings, fractional investments, cashback).</li><li>Ensure the security of operations: apply identity verification procedures with absolute rigor.</li><li>Provide premium multi-channel support (Chat, In-App Messaging, and Telephone) with a modern and efficient tone.</li><li>Contribute to the success of the launch by relaying user feedback to optimize the customer journey from day one.</li></ul><p>Profile sought:</p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an ever-changing environment.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p>Life at Transcom</p><p>At Transcom, our commitment is unwavering. To our clients, but also to each other. This new Fintech project is the ideal place to transform your potential into cutting-edge expertise. We value boldness, curiosity, and team spirit. You are included, as you are, from day one. And with the right mindset, there are no limits to what we can accomplish together in this new technological adventure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an environment that is constantly changing.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Who we are <br> <p>Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p> Job Description <br> <p>In this role, you ll be supporting the growth of top / SMB accounts partners, the backbone of Glovo s marketplace. You ll help local partners grow, boost their visibility, improve their operations, and reach more customers. By supporting these businesses, you ll directly shape how local communities grow and thrive through Glovo. It s a fast-paced, high-impact role where the sucess of many depends on your ability to manage relationships at scale.</p> <p> <strong>Your Journey:</strong> </p> <ul> <li> <p>Support the management of Top or SMB Accounts.</p> </li> <li> <p>Being a point of reference for operational tasks</p> </li> <li> <p>Build report and automatize the data analysis</p> </li> <li> <p>Help the team define and pursue the long-term strategy for the portfolio in terms of Growth, Promotions, Advertisement and Operations.</p> </li> <li> <p>Work alongside various internal departments to create and apply tailored solutions that address the needs of partners, including Operations, Marketing, Corporate, Customer service)</p> </li> <li> <p>Be informed, get involved and make things happen with a doer attitude</p> </li> <li> <p>Proactive in problem-solving </p> </li> <li> <p>Delivering insights and improvements via data-driven<strong> reporting.</strong> </p> </li> </ul> Qualifications <br> <ul> <li> <p>Languages: French, English</p> </li> <li> <p>- Highly data driven</p> </li> <li> <p>- Good commercial skills to influence, retain, and grow partners through persuasive communication, negotiation and data-backed storytelling.</p> </li> <li> <p>- Strong prioritization and time management skills to be able to manage a portfolio of accounts simultaneously.</p> </li> <li> <p>- Good level of autonomy, organization and speed of execution</p> </li> <li> <p>- Proficiency in Google Sheets &amp; Workspace.</p> </li> <li> <p>Familiarity with SQL- Recently completed a degree in Business, Marketing, or a related field.</p> </li> </ul> <p> </p> <p> </p> <p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p> <p>We believe driven talent deserves:</p> <ul> <li> <p> Private health insurance to keep you at your peak.</p> </li> <li> <p> Monthly Glovo credit to satisfy your cravings!</p> </li> <li> <p> Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</p> </li> <li> <p> Online therapy and wellbeing benefits to ensure your mental well-being.</p> </li> </ul> Additional Information <br> <div></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization.<br> You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal).<br> Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication.<br> You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously.<br> Key Responsibilities Data &amp; Insights: Build and maintain dashboards (e.<br>g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions.<br> Define key product health metrics (adoption, retention, support load) and drive consistent reporting.<br> Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration.<br> Drive alignment with Support, Compliance, Legal, Finance Launch Readiness &amp; Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales.<br> Build and run launch checklists, retrospectives, and release health reviews.<br> Manage change communication and ensure downstream teams have what they need to deliver.<br> Process Design &amp; Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews).<br> Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Senior Global Operations Manager which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.<br> Strong data skills (SQL or equivalent proficiency).<br> Excellent communication skills; proven ability to work cross-functionally and influence without authority.<br> Strong system-thinking mindset —you thrive on solving organizational friction through process and tools.<br> Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end.<br> What You'll Need Prior experience supporting a global or multi-country product launch environment .<br> Experience aligning operations across Product, Customer Success, and Finance .<br> Proficiency in English is a must.<br> Communication skills: Strong project management and stakeholder coordination abilities.<br> You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority.<br> Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key.<br> Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems.<br> Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action .<br> Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes.<br> Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira &amp; Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&amp;D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM &amp; Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira &amp; Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&amp;D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting &amp; Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration &amp; continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&amp;D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>