Database Developer Jobs
211 Jobs Found
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities <br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Key Responsibilities • Provision and administer approved cloud resources, platform services and access configurations.<br> • Monitor workloads, performance, availability and utilisation and respond to operational events.<br> • Apply approved security baselines, identity controls, tagging, logging and configuration standards.<br> • Support hybrid connectivity and dependencies with on-premises infrastructure, networks and applications .<br> • Provide cost, utilisation and optimisation analysis; implementation remains subject.<br> . • Maintain cloud inventories, diagrams, procedures, configuration records and recovery documentation.<br> • Support incident, problem and change management and contribute to root-cause analysis.<br> • Assist with TDRA-hosted or other approved environments once the target model and access are confirmed.<br> Minimum Experience and Qualifications • Minimum 5 years of relevant cloud engineering and administration experience.<br> • Strong practical experience with Microsoft Azure and/or AWS in enterprise environments.<br> • Knowledge of cloud networking, identity, monitoring, security configuration, backup and cost management.<br> • Azure Administrator/Architect or AWS Solutions Architect certification preferred.<br> • Experience working through controlled privileged-access and change-management procedures.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced SAP Manager to lead the end-to-end implementation of SAP S/4HANA in a Private Cloud environment. This role will be responsible for program leadership, solution design oversight, stakeholder alignment, system integration, risk management, and successful deployment of the S/4HANA platform. The ideal candidate will have strong expertise in SAP transformations, deep understanding of S/4HANA architecture, and experience managing cross-functional global teams through large-scale ERP implementations. Key Responsibilities Program & Project Leadership Lead the full lifecycle implementation of SAP S/4HANA (Discover, Prepare, Explore, Realize, Deploy, Run phases). Define project scope, timelines, milestones, and resource plans. Manage internal teams, system integrators, and third-party vendors. Ensure alignment with executive leadership and business stakeholders. Oversee budget management, cost control, and reporting. Solution & Technical Oversight Provide architectural guidance for S/4HANA Private Cloud deployment. Drive Fit-to-Standard workshops and ensure best practice adoption. Oversee system integrations (SAP and non-SAP applications). Ensure data migration strategy, governance, and validation. Manage security, compliance, and infrastructure coordination. Change & Stakeholder Management Lead organizational change management and communication strategy. Facilitate executive steering committee meetings. Ensure user adoption through training and enablement programs. Risk & Quality Management Identify and mitigate project risks and issues. Ensure testing strategy (Unit, SIT, UAT, Regression) is executed effectively. Maintain quality standards and governance controls. Post-Go-Live Support Oversee hypercare and transition to support model. Drive continuous improvement initiatives post-implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor s degree in Information Technology, Business, or related field (Master s preferred).</p></li><li><p>8+ years of SAP experience, with at least 3+ years leading S/4HANA implementations.</p></li><li><p>Proven experience with S/4HANA Private Cloud deployments.</p></li><li><p>Strong understanding of SAP modules (e.g., FI/CO, MM, SD, PP, EWM).</p></li><li><p>Experience with data migration tools, integrations (API, IDoc, middleware), and SAP Fiori.</p></li><li><p>Strong leadership and stakeholder management skills.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>SAP S/4HANA certification.</p></li><li><p>Experience working with global rollouts.</p></li><li><p>Familiarity with RISE with SAP offerings.</p></li><li><p>Knowledge of Agile / Activate methodology.</p></li></ul><p>Key Competencies</p><ul><li><p>Strategic thinking and enterprise architecture understanding</p></li><li><p>Strong decision-making and risk mitigation capabilities</p></li><li><p>Executive communication and influencing skills</p></li><li><p>Vendor and contract management</p></li><li><p>Change leadership</p></li></ul><p>Expertise required (one of the below)</p><ul><li><p>Procurement Consultant</p></li><li><p>Finance DRC Functional Lead</p></li><li><p>Integration Architect</p></li><li><p>ARIBA Logistics-TM Architect</p></li><li><p>EHS Architect</p></li><li><p>Data Migration Test Automation lead</p></li><li><p>Purchasing Solution Lead</p></li><li><p>Ariba Solution Lead</p></li><li><p>Integration Solution Lead</p></li><li><p>C4C Solution Lead</p></li><li><p>HR/SF Solution Lead</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>General Mission: Reporting to the DMT (Data Management Team), you will be responsible for managing and optimizing the intellectual property data production chains used in our products. You will ensure the delivery of customer data flows while respecting critical time and volume constraints.</p><p><br></p><p><br></p><p><b><br></b></p><p><b>Main Activities:</b></p><p><br></p><p><br></p><p>Production Management: Supervise and control more than 350 processes daily via the Opcon scheduler .</p><p><br></p><p>Technical Maintenance: Create, maintain and optimize operational scripts in Bash and Python integrating developers' Java code.</p><p><br></p><p>Incident Management: Diagnose malfunctions, perform palliative maintenance and ensure the investigation of problems.</p><p><br></p><p>Coordination: Communicate operational constraints to development teams in advance and interact with clients and suppliers via email.</p><p><br></p><p>Deliverables: Ensure the export of data in specific formats (ST36, ST86) and respect delivery schedules.</p><p><br></p><p><b><br></b></p><p><b>Desired Profile:</b></p><p><br></p><p><br></p><p>Experience: Minimum 3 to 5 years in system operations or administration.</p><p><br></p><p>Technical skills: Proficiency in Linux, SQL (Mysql), scripting (Bash/Python) and virtualization tools (Docker/Kubernetes).</p><p><br></p><p>Soft skills: Rigor, proactivity, professional ethics and the ability to switch quickly between different tasks.</p><p><br></p><p>Languages: Technical English essential.</p><p> </p><p><br></p><p> Data Operations Specialist</p><p><br></p><p>Core Mission: As part of the Data Management Team (DMT), you will be responsible for operating and monitoring numerous data production jobs and tasks. The main challenge is to ensure that large volumes of complex data are processed and delivered accurately and on time.</p><p><br></p><p><b><br></b></p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p><br></p><p><br></p><p>Orchestration & Monitoring:Daily supervision of 350+ scheduled processes using the OpCon tool.</p><p><br></p><p>Technical Operations:Adapt and maintain Bash and Python scripts to integrate ETL processes and other data processing jobs.</p><p><br></p><p>Incident Management:Provide corrective maintenance and proactive troubleshooting for production issues.</p><p><br></p><p>Stakeholder Communication:Interface with data providers and data delivery clients, coordinate with the infrastructure support team when needed.</p><p><br></p><p>Data Delivery:Manage data exports while strictly adhering to delivery schedules.</p><p><br></p><p>Shared On-Call Duties:Participate in a scheduled on-call rotation with other operators to provide production support and interventions outside of normal working hours, including weekends.</p><p><br></p><p><b><br></b></p><p><b>Required Qualifications:</b></p><p><br></p><p><br></p><p>Experience:2 to 5 years in System Administration or Data Operations.</p><p><br></p><p>Technical Stack:Strong command of Linux environments, MySQL databases, and data transfer/communication protocols (SSH, FTP, etc.).</p><p><br></p><p>Skills:Proficiency in Bash and shell scripting is required. Knowledge of Python scripting, Git pipelines, orchestration tools (OpCon, Stonebranch, etc.), S3 storage, and Docker is a plus.</p><p><br></p><p>Soft Skills:Rigorous, methodical, communicative, and proactive.</p><p><br></p><p>Language:Professional working proficiency in English is mandatory.</p><p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
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<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, credit cards payments in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Innovation and Digitalisation Advisory Programme aims to strengthen the capacity of financial intermediaries across the EU to scale up financing for innovative SMEs, mid-caps and digital transformation investments. Implemented by the European Investment Bank under the InvestEU Advisory Hub, the programme will support financial institutions through tailored advisory services, market development activities, awareness-raising events, a dedicated helpdesk and the development of an eligibility-checking webtool for innovation and digitalisation finance. By improving technical expertise, operational readiness and access to practical guidance, the programme will help unlock more investment for Europe s innovation, digital competitiveness and long-term economic resilience.</p><p>This expert is the primary operational resource for the programme helpdesk under some activities. They will lead the set-up of the JIRA Service Management environment for the Innovation-Digitalisation scope, develop query workflows and triage procedures, and build the initial Knowledge Management store. Afterwards, they will carry the bulk of ongoing helpdesk operations registering and processing FI queries and attachments, supporting quality control of eligibility responses drafted by the FI Expert, handling follow-up communications, contributing to FAQs and guidance materials, and producing quarterly helpdesk monitoring reports. This requires a highly organised, detail-oriented professional with strong financial sector knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in Finance, Economics, Business Administration, Law, or a related field.</li><li>Minimum 3 years of professional experience in the EU in a financial sector support, advisory, or helpdesk/query-management role, with direct exposure to client-facing query handling.</li><li>Familiarity with financial intermediary operations and EU-funded or EIB Group financial instruments (intermediated loans, guarantees, or similar products) including a working understanding of innovation and digitalisation eligibility criteria is a strong asset.</li><li>Hands-on experience configuring and operating ticketing or case management systems, preferably JIRA Service Management or equivalent, including workflow design, triage logic, and reporting.</li><li>Experience developing and maintaining knowledge management repositories, FAQ databases, or structured guidance documentation for financial sector audiences.</li><li>Strong written communication skills in English ability to produce clear, accurate, and professionally structured responses to technical financial and regulatory queries under time pressure.</li><li>Proven ability to work within defined quality control and escalation procedures, and to collaborate effectively with senior technical and financial experts on complex query resolution.</li><li>Strong organisational and workload management skills this role handles a sustained, high-volume caseload across the full 24-month contract period.</li><li>Fluency in written and spoken English (CEFR C1 minimum); knowledge of additional EU languages is a strong asset given the multi-country scope of financial intermediary clients.</li></ul><p></p></section>
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<span>Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?<br> At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth.<br> Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth.<br> If you love helping people and solving problems, we’d love to hear from you!<br> What We Offer: Remote Work: Work from the comfort of your home.<br> Great Team: Join a young and active team of super specialists.<br> Flexible Schedule: 5\2 from 8 a.<br>m. to 5 p.m. Tunisia time.<br> Competitive Salary: Earn a base salary of 600 EUR + up to 150 EUR in bonus KPI.<br> Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Continuous Learning: Access to seminars, trainings, and conferences.<br> We’ll even help you get to any conference you want to attend.<br> Perks: Enjoy corporate discounts on hotels and other services.<br> The Process: Application and Assessment: You'll receive an assessment link when you apply, if there's a match, you'll be invited to an interview with our HR.<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Interview results and offer!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> What You’ll Do: Rapidly and effectively resolve client issues: Helping clients and partners to handle requests to cancel or change bookings through our CRM system.<br> Advise clients: Provide expert advice on bookings and our products.<br> Communicate: Engage with suppliers, hotels, and clients via email and phone.<br> Work with systems: Utilize CRM systems and our internal databases efficiently.<br> What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written).<br> Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.<br> Quick Learner: Ability to learn quickly and stay results-focused.<br> Tech Requirements: A functioning computer and microphone.<br> Travel Knowledge: Understanding of the travel business and booking systems is an advantage!<br></span> </div>
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<span>Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?<br> At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth.<br> Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth.<br> If you love helping people and solving problems, we’d love to hear from you!<br> What We Offer: Remote Work: Work from the comfort of your home.<br> Great Team: Join a young and active team of super specialists.<br> Flexible Schedule: 5\2 from 8 a.<br>m. to 5 p.m. Tunisia time.<br> Competitive Salary: Earn a base salary of 600 EUR + up to 150 EUR in bonus KPI.<br> Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Continuous Learning: Access to seminars, trainings, and conferences.<br> We’ll even help you get to any conference you want to attend.<br> Perks: Enjoy corporate discounts on hotels and other services.<br> The Process: Application and Assessment: You'll receive an assessment link when you apply, if there's a match, you'll be invited to an interview with our HR.<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Interview results and offer!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> What You’ll Do: Rapidly and effectively resolve client issues: Helping clients and partners to handle requests to cancel or change bookings through our CRM system.<br> Advise clients: Provide expert advice on bookings and our products.<br> Communicate: Engage with suppliers, hotels, and clients via email and phone.<br> Work with systems: Utilize CRM systems and our internal databases efficiently.<br> What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written).<br> Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.<br> Quick Learner: Ability to learn quickly and stay results-focused.<br> Tech Requirements: A functioning computer and microphone.<br> Travel Knowledge: Understanding of the travel business and booking systems is an advantage!<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Assisting in Management of Accounting Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees internal, external and regulatory audit processes.</p>
<p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p>
<p> Celebrates successes by publicly recognizing the contributions of team members.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p>
<p> Ensures employees establish and maintain open, collaborative relationships within their team.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Utilizes an "open door" policy.</p>
<p> Solicits employee feedback.</p>
<p> </p>
<p> <strong>Managing Projects and Policies </strong> </p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p>
<p> Reconciles balance sheet.</p>
<p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p>
<p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p>
<p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p>
<p> Reviews audit issues and makes corrections as necessary.</p>
<p> Ensures property permits, licenses and if applicable vendor contracts are current.</p>
<p> Leverages centralized accounting processes and shared services.</p>
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<p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Keeps up-to-date technically and applying new knowledge to your job.</p>
<p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p>
<p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p>
<p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p>
<p> </p>
<p> <strong>Proving Financial Information and Guidance to Others</strong> </p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p>
<p> Attends critique meetings to review information with management team.</p>
<p> Advises the Director of Finance on existing and evolving operating/financial issues.</p>
<p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p>
<p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> </p>
<p> <strong>Maintaining Finance and Accounting Goals</strong> </p>
<p> Submits reports in a timely manner, ensuring delivery deadlines.</p>
<p> Ensures profits and losses are documented accurately.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p>
<p> Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p>
<p> </p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define deliverables for each milestone or change window, ensuring clear objectives. Check and validate activities to reach milestones and resolve issues. Active participation in status / review meeting with stakeholders. Ensure communication and escalation within the program team and management. Identify, anticipate and manage technical discussion to drive for issues resolution. Ensure the availability of component s packages and coordinate development with interface components. Handle suppliers management in critical situations. Create and maintain projects overview. Coordinate Review and follow up development activities of components and data files to match Top Hat Milestone. Delegate responsibilities to appropriate stakeholders for efficient execution. Control cost, timing, performance, and quality to meet program targets. Document meeting outcomes (MoM) with key discussions, assigned actions, and next steps. Document lessons learned to improve future project execution. Guarantee on-time delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Engineer</li><li>Schools : Engineering Schools</li><li>Diploma :Electrical/Mechanical engineer</li><li>Option : Electrical/Mechanical</li><li>Required experience: Beginner/Junior</li><li>Languages : English/Frensh</li><li>Software skills : Problem solving,Time Management ,Communication, Team-work, Result-oriented (prioritize efficiency, performance, and productivity), Root-cause Analysis (Ability to synthesize and analyze),Decision-making, Leadership skills and Team Management.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EY is currently gathering more than PHONE_NUMBER associates and collaborators worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.</p><p>We are growing talents so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for an experienced finance professional, capable of leading strategic missions around financial analysis, margin, and forecasting, while contributing to reporting and KPI monitoring.</p><p>Your profile:</p><ul><li>Bachelor's degree or Master's degree from a business school or university (Finance, Management, or similar disciplines).</li><li>Significant experience (minimum 2 years) in financial management, management control, or Administrative and Financial Department.</li><li>Very good skills in KPI analysis, budget monitoring, margin management, and forecast development.</li><li>Advanced mastery of Excel and ease with office tools; knowledge of financial ERPs is a plus.</li><li>Ability to synthesize and interpret financial data to guide strategic decision-making.</li><li>Fluent French, English appreciated in an international environment.</li><li>Rigorous, proactive, and possessing excellent interpersonal skills to collaborate with diverse teams.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Tunisia (TN) <br>
<b>City</b>: Bizerte<br>
<b>Worksite / Location</b>: Bizerte </p><br> <p><b>Job Function</b>: EDS_Quality <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Customer Quality (CSC)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a QPE Specialist L2 in our plant in [[location]]. </p><br>
<p>Quality Engineer </p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
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<h2 class="h5">Job description</h2>
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<br><p><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></p><br><br><p>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</p><br><br>
Contexte
<br><p>Le(la) BIM Manager a un rôle clé dans le pilotage des projets d’infrastructures ferroviaires pour le compte des clients de la région France, dans le cadre de missions de conseil, d’AMO et de MOE de conception, travaux et Essais.</p><br><br><p><br>Quelque soient les objectifs BIM sur le projet, (selon exigences clients, partenaires…), le(la) BIM Manager est impliqué à minima durant l’offre et au démarrage du projet. Son implication durant le projet dépendra des objectifs et exigences BIM à déployer, de la taille et durée du projet.</p><br><br>
Missions/Responsabilités
<br><p>Lors de démarches commerciales amont et en phase d’offre, en collaboration avec le Responsable du déploiement opérationnel BIM de la région france, des équipes techniques BIM et des équipes d’offres :</p><br><br><ul><li>S’attacher à la compréhension du besoin client</li><li>Analyser les objectifs et exigences BIM du projet</li><li>Rédaction des protocoles BIM</li><li>Réaliser le BIM Gap Analysis et définir les investissements</li><li>Analyser la cohérence des méthodologies avec les objectifs BIM.</li></ul><br><p>En phase Projet :</p><br><br><ul><li>Etablir le « BIM Execution Plan » comprenant les objectifs du BIM pour le projet, les « BIM uses », les processus d’échanges d’information et la gestion électronique des données BIM</li><li>S’assurer du bon déroulement et la mise en place du BEP</li><li>S’assurer de la mise en oeuvre des BIM standards SYSTRA (processus de production des livrables, le processus contrôle qualité …)</li><li>Le cas échéant, s’assurer du respect des normes</li><li>Participer dans l’analyse et la mise en place de l’environnement commun de données</li><li>Anticiper les besoins en formation du projet, animer des sessions d’informations et ou de formations pour les collaborateurs de la région et pour les maîtres d’ouvrage</li><li>Contrôler la qualité des livrables BIM avant leurs remises au client</li><li>Veiller et assurer le support et être à l’écoute de l’équipe projet à la fois pour le management, la coordination et la production, en participant le cas échéant aux réunions de revues de maquette</li></ul><p><br>Vous contribuerez activement à l’essor du BIM management à la région France par :</p><br><br><ul><li>Une action spécifique de prospection commerciale et de développement de missions répondant aux besoins d’un Client grand compte, en relation étroite avec les responsables commerciaux et les directions opérationnelles de la région france.</li><li>La mise en œuvre de cas d’usage nouveaux et innovants pour les phases de chantier (4D pour des contexte de travaux sous exploitation, …) et en anticipation des phases d’exploitation et de maintenance (outils immersifs,)</li><li>L’organisation de bilans / REX sur les projets et les offres s’inscrivant dans une démarche BIM</li></ul>
Profil/Compétences <br><ul><li>Connaissances BIM Management</li><li>Connaissances expertes outils BIM</li><li>Compétences techniques en infrastructures et bâtiments</li></ul>
<br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br>
Remote
<p>No</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Multipurpose Operations Operator at the HCL Rades Department</font></font></b></font></font></p><p><strong><font dir="auto" ><font dir="auto" ><br></font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Context & Environment:</font></font></strong><br><font dir="auto" ><font dir="auto" > Multipurpose Operator for the operation of the Rades hydrocarbon storage facility</font></font></p><p><strong>Activities</strong></p><p><strong><font dir="auto" ><font dir="auto" >HSEQ</font></font></strong><font dir="auto" ><font dir="auto" > : Apply the depot's management systems (MAESTRO / MAESTRO LOG). Inform your superiors of any anomaly, accident, incident, material damage to the installations or near miss, whatever its nature. Participate in safety meetings.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Technical Integrity Management</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure that critical safety equipment and barriers are identified, inspected, and tested according to the defined maintenance plan. Report BSC failures, ensure their validation, and implement the resulting compensatory measures.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Warehouse Opening/Closing</font></font></strong><font dir="auto" ><font dir="auto" > : At the start of the day, open the valves of the tanks in use and the loading stations, turn on the loading pumps, and record the meter readings. Complete the warehouse opening/closing log and the shift handover log. At the end of the day, close the valves of the loading stations and tanks, turn off the loading pumps, and record the meter readings. Gauge the tanks in use.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Loading tanker trucks</font></font></strong><font dir="auto" ><font dir="auto" > : Check the condition of the fuel trucks, verify their emptiness, and ensure that delivery drivers wear PPE. Monitor loading operations, the validity and proper execution of customer loading orders. Verify that the quantities and qualities loaded match the loading plans and invoices.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Incident Reporting & Improvement</font></font></strong><font dir="auto" ><font dir="auto" > : Continuously monitor the site's safety level and, in the event of an emergency or imminent risk endangering people, property, or the environment, take all necessary measures. Report anomalies and propose best practices through the progress tracking process and the malfunction log. Support, in accordance with the operating procedures defined with management, the companies involved in work carried out on the premises (site supervision).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >IGP</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out and follow up on planned general site inspections.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the checks stipulated in the procedures and instructions according to the defined rules. Participate in the upkeep of the warehouse, maintenance, operational checks, and verification of the proper functioning of equipment and systems, as well as fire drills. Participate in the implementation of the Internal Emergency Plan. Perform general maintenance work (scraping, painting, cleaning, weeding, etc.). Complete maintenance documents (work orders, checklists, etc.).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Product Reception</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor and control the receipt and shipment of petroleum products using all available means. Product Delivery & Mixture Recovery: Ensure, in accordance with procedures, the bunkering operations of ships, the delivery of white spirit, and the recovery of mixtures throughout Tunisia.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Tank gauging & stock management</font></font></strong><font dir="auto" ><font dir="auto" > : Gauging physical stocks in bins (working at height depending on physical ability).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Purging</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the purging of the fixed Jet A1 installations (supplies and filters).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in a petroleum or sensitive sector environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to read instructions and work instructions</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to fill out maintenance documents</font></font></li><li><font dir="auto" ><font dir="auto" >Demonstrate concentration and sound reasoning to react, adapt, and quickly resolve minor maintenance problems</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge or culture.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Physical fitness for exertion and working at heights</font></font></li><li><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Tunisia (TN) <br>
<b>City</b>: Bizerte<br>
<b>Worksite / Location</b>: Bizerte </p><br> <p><b>Job Function</b>: EDS_Manufacturing <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Production (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Operator Production L1 in our plant in [[location]]. </p><br>
<p>Recruitment of production operators to support manufacturing activities, ensure compliance with quality and safety standards, and contribute to achieving production targets.</p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
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<h2 class="h5">Job description</h2>
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<p>We are looking for a Inhouse Consultant – Order to Cash (F/M) in Mohamdia.</p><p><span>As Inhouse Consultant – you will be a key driver in designing, standardizing, and continuously improving our end-to-end process landscape. You will support internal stakeholders in analyzing and optimizing business processes, contribute to the strategic development of process excellence, and steer high-visibility programs that directly impact company performance. Based in Tunis, you will work closely with global BPM, IT, and Commercial teams to translate business requirements into scalable, system-enabled process solutions — with SAP S/4HANA at the core.</span></p><br><p><b>Grow with us - your responsabilities</b></p><br><ul><li><span>Own and continuously improve end-to-end Order-to-Cash processes, from opportunity management and quoting through order fulfillment, invoicing, and cash collection</span></li><li><span>Analyze customer-oriented business processes to identify levers for efficiency gains and value creation</span></li><li><span>Act as the functional bridge between business stakeholders and SAP S/4HANA — translating process requirements into system configurations and functional specifications</span></li><li><span>Drive process mining initiatives using tools such as Signavio to identify inefficiencies, bottlenecks, and automation opportunities across the O2C cycle</span></li><li><span>Plan, lead, and control projects within the scope of middle management, including coordination of work packages and functional leadership of project teams</span></li><li><span>Manage project workstreams independently: scope, timeline, stakeholder communication, risk management, and delivery — ensuring on-time, on-budget, and quality-compliant execution</span></li><li><span>Support the development and implementation of strategic process optimization roadmaps with clear target orientation</span></li><li><span>Coordinate and moderate workshops and methodological trainings; coach project partners on BPM standards and best practices</span></li><li><span>Collaborate with regional and global teams to ensure consistent process adoption and change management</span></li><li><span>Define and monitor O2C KPIs and dashboards, turning data insights into actionable process decisions</span></li><li><span>Establish and promote standards for excellent Business Process Management, fostering continuous improvement with a focus on impact and sustainability</span></li></ul><p><b><span>What will convince us - your profile</span></b></p><br><ul><li><span>Degree in Business Administration, Business Informatics, or Industrial Engineering</span></li><li><span>5+ years of experience in Business Process Management, Process Engineering, or a comparable role — ideally in a strategic or consulting environment — with a clear focus on Order-to-Cash or Lead-to-Cash</span></li><li><span>Deep functional knowledge of SAP S/4HANA in the O2C domain (SD module; ideally also exposure to FI/AR, MM, or CPQ)</span></li><li><span>Hands-on experience with process mining tools, preferably Signavio</span></li><li><span>Proven track record in leading cross-functional process improvement and transformation projects</span></li><li><span>Knowledge of process methodologies such as BPMN, Lean Management, or Six Sigma; project management certifications (PMP, PRINCE2) are an advantage</span></li><li><span>Strong analytical mindset with the ability to quickly grasp complex interdependencies and steer towards solutions</span></li><li><span>Confident communicator at all levels — from operational teams to senior management</span></li><li><span>Experience working in international, matrix organizations</span></li><li><span>Fluent in English; French or Arabic is a plus</span></li></ul><p><b>About Sartorius </b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. </p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application. <br>www.sartorius.com/careers</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: Credit Administrator processor - Day shift </strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to: Quality Leader</strong></span><br><p><span><strong><u>Overview:</u></strong></span><br><span>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.</span></p><br><p><span>If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below.</span></p><br><p><span>The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br><p><span><strong>collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Perform detail checks on customer orders to capture the highest level of accuracy and detail. </span></li><li><span>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</span></li><li><span>Identify, discuss and resolve issues</span></li><li><span>Provide actionable data to various support groups as needed</span></li><li><span>Work independently whilst working within the team</span></li><li><span>Support process and quality improvements in the Contact Centre</span></li><li><span>Identify order/product opportunities and issues, then determine when escalation is necessary</span></li><li><span>Investigate and respond to all quality issues</span></li><li><span>Perform verification and process of credit</span></li><li><span>investigate customer complaints and non-conformance issues</span></li><li><span>Prepare and submit reports to the quality management team</span></li><li><span>Solve practical problems and deal with a variety of variables in situations.</span></li><li><span>Define problems, collect data, establish facts, and draw valid conclusions.</span></li></ul><br><p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br><p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span>A minimum of 1 year experience in a similar role</span></li><li><span>A fluent level in English is a must</span></li><li><span>Contact Centre experience is required</span></li><li><span>Knowledgeable of quality assessment processes is a plus</span></li><li><span>Self-motivated and goal oriented</span></li><li><span>Strong Communication Skills</span></li><li><span>Advanced MS office (Excel / Power Point /Word)</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br><p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>