Field Representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country.&nbsp;</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li><p>Establish excellent relationships with Glovo’s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews);</p><br><br></li><li><p>Lead strategic Joint Business Plan negotiations with top partners ;</p><br><br></li><li><p>Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners;</p><br><br></li><li><p>Prepare deep dive analysis on Glovo’s business topics and designs action steps;</p><br><br></li><li><p>Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance;</p><br><br></li><li><p>Take action to reach your goals and company OKRs. (Growth, Revenue, Ops);</p><br><br></li><li><p>Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets;</p><br><br></li><li><p>Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners.</p><br><br></li></ul><br> Qualifications <p><strong>&nbsp;WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li><p>2+ years of experience in high-performance and fast-paced environments&nbsp;</p><br><br></li><li><p>Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance.</p><br><br></li><li><p>Strong business acumen</p><br><br></li><li><p>Data-driven,organized and obsessed with detail and accuracy</p><br><br></li><li><p>Hands-on and autonomous</p><br><br></li><li><p>Have excellent communication skills</p><br><br></li><li><p>Ability to influence stakeholders to help achieve your goals</p><br><br></li><li><p>Proficiency in French &amp; English is a must.</p><br><br></li></ul><p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.<strong> Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! </strong>Skills can be learned, and embracing diversity is invaluable.</p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><p>? Private health insurance to keep you at your peak.</p><br><br></li><li><p>? Monthly Glovo credit to satisfy your cravings!</p><br><br></li><li><p>?️ Extra time off, and the opportunity to work from anywhere for up to three weeks a year!</p><br><br></li><li><p>? Online therapy and wellbeing benefits to ensure your mental well-being.</p><br><br></li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><br><p>Delve into our culture by taking a peek at our<strong> Instagram</strong> and check out our <strong>Linkedin</strong> and <strong>website</strong>!</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Case Manager works closely with the Program Manager to ensure the high-quality and timely implementation of the FBR@WORK employability program. The role supports participants throughout the program lifecycle including recruitment, job placement and retention, while maintaining strong relationships with employers, trainers, and other key stakeholders.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Support the recruitment of program participants, ensuring a transparent selection process and alignment with program criteria</li><li>Provide ongoing support to participants throughout the program lifecycle, including orientation, training, placement, and retention stages</li><li>Monitor participant progress and maintain up-to-date individual records</li><li>Ensure accurate record keeping and documentation in line with Amideast procedures and applicable donor policies and guidelines</li><li>Maintain strong relationships with employers, trainers and other community stakeholders to support training delivery and placement opportunities</li><li>Facilitate coordination between participants and employers to ensure successful job matching and integration</li><li>Support post-placement follow-up with employers and participants to ensure retention and address any emerging challenges</li><li>Contribute to program reporting as required</li><li>Participate in field visits and stakeholder engagement meetings as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree (or equivalent) in a related field.</li><li>A minimum of 1 year of experience in project or program management and planning, program monitoring, and report writing</li><li>Excellent verbal and written communication skills in English and Arabic</li><li>Strong organizational skills and attention to detail</li><li>Strong interpersonal skills to work effectively with partners</li><li>Master s degree preferred</li><li>Prior experience in employability or workforce development programs</li><li>Professional proficiency in French</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong><br><p>The program specifically aims to improve the sustainability of the public health system's response to health challenges and migration in Tunisia, with an emphasis on the area of Zarzis.&nbsp;</p><br><p>&nbsp;<span>Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the successful &nbsp;incumbent will be responsible for the following tasks&nbsp;</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><b><br> </b></div> <div><b> Job Description </b><ul> <li>Designing, implementing, and managing global learning and capability development initiatives for defined target groups</li> <li>Defining and monitoring global learning standards, processes, and qualification frameworks</li> <li>Supporting the governance and continuous improvement of LEONI s Learning Management System (LMS)</li> <li>Designing and deploying global learning offerings, blended learning formats, and learning catalogues aligned with business priorities</li> <li>Managing learning providers, digital learning tools, and selected learning content processes</li> <li>Supporting global skills and competency management initiatives, including qualifications and skills frameworks</li> <li>Acting as an internal consultant and subject matter expert for learning experience and capability development topics</li> <li>Supporting business stakeholders and HR functions with learning-related development concepts and initiatives</li> <li>Facilitating selected training sessions, workshops, and enablement programs as an internal trainer or coordinator</li> <li>Monitoring learning effectiveness and supporting continuous improvement of learning processes and solutions</li> </ul> </div> <div> Qualifications and Experience <ul> <li>Degree in Human Resources, Psychology, Business Administration, Education, or a related field</li> <li>Experience in learning &amp; development, digital learning, talent development, or related HR areas in an international environment</li> <li>Knowledge of digital learning solutions, LMS platforms, blended learning formats, and modern learning methodologies</li> <li>Experience with skills and competency frameworks, learning programs, or structured development models</li> <li>Strong communication, presentation, and stakeholder management skills across cultures and organizational levels</li> <li>Strategic and conceptual thinking combined with the ability to deliver operational results</li> <li>Fluent English skills (minimum B2 level); additional languages are an advantage</li> <li>Proficiency in digital tools, content creation, and HR technologies is considered an advantage</li> </ul> </div> <div><br></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p>- Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan<br> </p> <p>- Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities<br> </p> <p>- Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support<br> </p> <p>- Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these<br> </p> <p>- Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed<br> </p> <p>- Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking<br> </p> <p>- Identifies and categorizes customer claims together with all relevant stakeholders<br> </p> <p>- Manages and administrates all relevant sales data in the respective systems<br> </p> <p>- Is responsible for the pricing towards the customer and collects on-time cash from the customers<br> </p> <p>- Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination)<br> </p> <p>- Supports business plan creation and maintenance through complete product life cyle and after market<br> </p> <p>- Collects and validates information for possible customer claims, edits and negotiates these (claim management)<br> </p> <p>- Represents the Sales department as core team member in projects</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <ul> <li>University degree in a technical field</li> <li>Minimum 3 years of sales experience in the automotive industry</li> <li>English proficiency level: C1</li> <li>Good command of MS Excel, PowerPoint, and CRM tools</li> </ul> </div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan<br> - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities<br> - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support<br> - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these<br> - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed<br> - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking<br> - Identifies and categorizes customer claims together with all relevant stakeholders<br> - Manages and administrates all relevant sales data in the respective systems<br> - Is responsible for the pricing towards the customer and collects on-time cash from the customers<br> - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination)<br> - Supports business plan creation and maintenance through complete product life cyle and after market<br> - Collects and validates information for possible customer claims, edits and negotiates these (claim management)<br> - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a technical field</p> <ul> <li>Minimum 3 years of sales experience in the automotive industry</li> <li>English proficiency level: C1</li> <li>Good command of MS Excel, PowerPoint, and CRM tools</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Reviews and verifies supplier industrialization plan for new purchased parts based on the LEONI and contractual requirements<br> - Plans audits based on supplier evaluation, project planning, risks and existing requests considering sustainability requirements.<br> - Realizes potential audits, supplier technical visits and supplier VDA 6.3 Audit.<br> - Verifies supplier release documents and prepares final release decision<br> - Prepares data and negotiates claims in collaboration with SQA (Country Plant)<br> - Negotiates quality contracts and agreements (QAT/QAA (Quality Assurance Terms/Agreements) und QTA's (Quality Target Agreement))<br> - Regularly monitors the supplier performances, follows up action plans and is responsible to develop supplier quality performance .<br> - Audits the supplier on the basis of the audit plan and, if necessary, on the basis of current issues.<br> - Checks the appropriateness of the audit action plan (root cause analysis, measures) and the effectiveness of the corrective actions, taking into account the sustainability requirements<br> - Monitors and realizes activities from supplier enabling and development programs<br> - Conducts risk analyses of suppliers and realizes capacity verifications (R&amp;R - Run and Rate)<br> - Coordinates problem solving in cooperation with the supplier for escalated supplier quality and sustainability topics (e.g. manages supplier workshops)<br> - Supports Purchasing in alignment &amp; negotiation with the suppliers<br> - Plans and conducts internal and external training courses<br> - Is responsible for and reports on the key quality indicators (KPIs) of the suppliers in his own area of responsibility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li>University Degree in a technical fiel</li><li>5 years of experience in the field of quality management or supplier management is necessary</li><li>Metallurgy knowledge would be an advantage </li></ul><p></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><font dir="auto" ><font dir="auto" >Job Description</font></font></b></p><ul> <li><font dir="auto" ><font dir="auto" >Write and revise instruction guides for the assembly or manufacture of aeronautical components.</font></font></li> <li><font dir="auto" ><font dir="auto" >Interpret, verify and approve engineering plans and documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >D Develop assembly and manufacturing strategies, as well as the necessary tools, taking into account geometric tolerances.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating closely with the Engineering, Logistics, Quality and Production teams to harmonize changes and resolve production issues.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in process optimization and technology monitoring.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the Methods documentation, analyze the needs via SAP and propose areas for improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >To guarantee the ergonomics, safety and efficiency of work methods.</font></font></li> </ul><p></p><ul> <li>Write and revise instruction manuals for the assembly or manufacturing of aeronautical components.</li> <li>Interpret, verify, and approve engineering drawings and documents.</li> <li>Develop assembly and manufacturing strategies, along with necessary tooling, while taking geometric tolerances into account.</li> <li>Collaborate closely with Engineering, Logistics, Quality, and Production teams to align changes and resolve production issues.</li> <li>Contribute to process optimization and technological watch activities.</li> <li>Update Methods documentation, analyze requirements using SAP, and propose improvement opportunities.</li> <li>Ensure ergonomics, safety, and efficiency in work methods.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><font dir="auto" ><font dir="auto" >College or university degree in mechanical engineering, avionics, electrical engineering, industrial engineering, electromechanical engineering, aerospace manufacturing or related field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience of at least 4 years in the aeronautical sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to read technical plans and visualize in 3D.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in computer tools (MS Office, Catia, AutoCad, Enovia, SAP).</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit, perseverance, good judgment and analytical skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Bilingualism French/English (intermediate level required).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in an industrial or aeronautical environment is an asset.</font></font></li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><ul><li><p>Support end-to-end S/4HANA implementation across Discover, Prepare, Explore, Realize, Deploy, and Run phases.</p></li><li><p>Manage specific functional or technical workstreams under the guidance of the SAP Manager.</p></li><li><p>Track project milestones, dependencies, risks, and deliverables.</p></li><li><p>Coordinate with system integrators, vendors, and internal stakeholders.</p></li><li><p>Prepare status reports and steering committee materials.</p></li></ul><p><strong>Functional &amp; Technical Support</strong></p><ul><li><p>Participate in Fit-to-Standard workshops and solution design sessions.</p></li><li><p>Ensure alignment to SAP best practices and template governance.</p></li><li><p>Assist in overseeing system integrations and data migration activities.</p></li><li><p>Support testing cycles (Unit Testing, SIT, UAT) and defect management.</p></li><li><p>Monitor adherence to security, compliance, and infrastructure requirements.</p></li></ul><p><strong>Change &amp; Communication</strong></p><ul><li><p>Support change management initiatives and user adoption efforts.</p></li><li><p>Assist in developing training plans and user documentation.</p></li><li><p>Serve as liaison between business users and technical teams.</p></li></ul><p><strong>Risk &amp; Quality Management</strong></p><ul><li><p>Identify project risks and escalate as needed.</p></li><li><p>Ensure quality standards are maintained across assigned workstreams.</p></li><li><p>Track issue resolution and support mitigation planning.</p></li></ul><p><strong>Post-Go-Live Support</strong></p><ul><li><p>Support hypercare activities and transition to steady-state support.</p></li><li><p>Monitor performance metrics and recommend improvement actions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Information Technology, Business, or related field.</p><ul><li><p>5 7 years of SAP experience, including at least 3 4 full lifecycle implementations.</p></li><li><p>Experience with S/4HANA implementations (Private Cloud exposure preferred).</p></li><li><p>Familiarity with data migration concepts, integrations, and SAP Fiori.</p></li><li><p>Strong organizational and stakeholder coordination skills.</p></li></ul><p>SAP S/4HANA certification or progress toward certification.</p><ul><li><p>Experience supporting global or multi-entity rollouts.</p></li><li><p>Exposure to SAP Activate methodology.</p></li><li><p>Familiarity with RISE with SAP offerings.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Strong analytical and problem-solving skills</p></li><li><p>Ability to manage multiple priorities in a fast-paced environment</p></li><li><p>Effective communication and presentation skills</p></li><li><p>Collaborative team leadership</p></li><li><p>Attention to detail and execution focus</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><b><br> </b></div> <div><font dir="auto" ><font dir="auto" ><b>Job Description</b></font></font><p> </p> <p>- Performs product audits as planned e. g. components, semi-finished goods and finished goods during samples, like A-, B-, C- and D-, and pre-production phases<br> </p> <p>- Follows up corrective actions of product audits non-conformities within the project through QRQC activities in the plant, lead by Industrial Engineering<br> </p> <p>- Verifies the dimensional and functional conformity of the initial samples<br> </p> <p>- Approves PPAPISIR, initial sampling inspection report, german: EMPB, of the initial sample<br> </p> <p>- Registers the release on customer portal if applicable<br> </p> <p>- Ensures compliance with the integrated management systems, legal and regulatory requirements<br> </p> <p>- Checks that products, processes, equipment, tooling and documentation are updated for each technical change<br> </p> <p>- Approves product and production processes according to customer requirements and internal procedures<br> </p> <p>- Ensures that all statistical data SPC, MSA, CPK, CMK, etc. are available during samples, like A-, B-, C- and D-, and pre-production phases<br> </p> <p>- Maintains quality control according to customer requirements and internal procedure during samples, like A-, B-, C- and D-, and pre-production phases<br> </p> <p>- Maintains the technical documents of the customer e.g. drawing, drawing complement, technical change<br> </p> <p>- Ensures implementation of continuous improvement actions of the quality management processes, procedures, policies, activities and reports throughout the segment or area of responsibility<br> </p> <p>- Ensures compliance with customer specific requirement within segment or area of responsibility<br> </p> <p>- Is authorized to stop production and/or dispatch to mitigate risk of non-conforming processes and products</p> </div> <div> Qualifications et Exp rience <p> </p> <p>Education Level : University Degree in a relevant field<br> </p> <p> Language: English &amp; French<br> </p> <p> Experience : Min 1 year Quality<br> </p> <p> Communication<br> </p> <p> Social &amp; intercultural sensitivity<br> </p> <p> Change management<br> </p> <p> Target &amp; result orientation<br> </p> <p> Motivation &amp; resilience<br> </p> <p> Self-organization<br> </p> <p> Conflict management<br> </p> <p> Teamwork </p> </div> <div><br></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Performs activities in defined parts of process area "manage actuals" for country (accounts payables / accounts receivables)<br></p><br><p>- Performs all relevant transactions for defined area of responsibility in finance ERP platform and maintains system settings and structures for country<br></p><br><p>- Performs reporting and supports financial audits for country<br></p><br><p>- Prepares and executes procedural or work instructions for country<br></p><br><p>- Works in compliance with standards, segregation of duties, internal controls and key controls for area of responsibility<br></p><br><p>- Ensures punctuality and quality of work for area of responsibility<br></p><br><p>- Supports implementation and development and works with new technologies and best practices for country</p><br><br><br>Qualifications and Experience<p>University Degree in Accounting or Similar Field&nbsp;</p><br><p>Functional Accounting Expertise:</p><br><ul><li>Accounts Payable and Accounts Receivable management</li><li>General Ledger operations</li><li>Invoicing and regulatory accounting processes</li></ul><p>Process &amp; Compliance Knowledge:</p><br><ul><li>Process management and internal controls</li><li>Segregation of duties and regulatory compliance</li><li>Standards, procedures, and rules implementation</li></ul><p>Technical &amp; System Skills:</p><br><ul><li>ERP systems proficiency</li><li>Financial reporting and analysis tools</li><li>Advanced spreadsheet and data management capabilities</li></ul><p>Planning &amp; Analysis:</p><br><ul><li>Financial reporting and audit support</li></ul><p>**Language Requirements:</p><br><ul><li>English (B2)</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Ensures accurate and efficient production scheduling process for customer satisfaction, respecting defined FG inventory policy and minimizing risk of production of obsolete stock<br> - Ensures OTIF deliveries, respecting customer demand at the optimum cost level<br> - Analyses customer demand, creates a rough, workable production plan in line with the MPS and provides it to production<br> - Conducts permanent monitoring of production output to ensure availability of FG in line with Customer Demand and FG Inventory Startegy<br> - Identifies urgent products and escalates the issue to the responsible persons; proposes alternative delivery plan if the customer deadlines risk not to be achieved<br> - Supports the dispatch process and outbound truck planning<br> - Maintains the parameters and accuracy of Finished Good inventory into the ERP system<br> - Coordinates with procurement the material availability in case of relevant customer demand deviation and to prevent material shortages<br> - Supports the technical change process in order to ensure the availability of material and to avoid obsolescence<br> - Maintains regular contact with the Adv. FG WHs inside the Country or selected Customers for direct deliveries to the customers<br> - Prepares the analysis to establish the claims to be submitted to the customer (obsolete stock and nonperformance costs due to customer demand deviation)<br> - Supports the Stock Take process in the facility<br> - Tracks FG excess stock and takes necessary actions to reduce it</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><em>Level of Education :</em></strong> Engineer or equivalent</p> <ul> <li><strong>Experience:</strong> min 3 years in supply chain</li> <li><strong>Field of Study:</strong> Technical/Scientific</li> <li><strong><em>Language :</em></strong> French &amp; English</li> <li><strong><em>IT:</em></strong> Microsoft Office</li> <li><strong><em>Social competences:</em></strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li> <li><strong>Pofessional Skills:</strong> Customer Specific Requirements/Solution Delivery Methodology/ Process Capability/ Problem Solving Techniques /Performance Measurement /Diagnostics</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> - Reviews and verifies supplier industrialization plan for new purchased parts based on the LEONI and contractual requirements<br> </p> <p> - Plans audits based on supplier evaluation, project planning, risks and existing requests considering sustainability requirements.<br> </p> <p> - Realizes potential audits, supplier technical visits and supplier VDA 6.3 Audit.<br> </p> <p> - Verifies supplier release documents and prepares final release decision<br> </p> <p> - Prepares data and negotiates claims in collaboration with SQA (Country Plant)<br> </p> <p> - Negotiates quality contracts and agreements (QAT/QAA (Quality Assurance Terms/Agreements) und QTA's (Quality Target Agreement))<br> </p> <p> - Regularly monitors the supplier performances, follows up action plans and is responsible to develop supplier quality performance .<br> </p> <p> - Audits the supplier on the basis of the audit plan and, if necessary, on the basis of current issues.<br> </p> <p> - Checks the appropriateness of the audit action plan (root cause analysis, measures) and the effectiveness of the corrective actions, taking into account the sustainability requirements<br> </p> <p> - Monitors and realizes activities from supplier enabling and development programs<br> </p> <p> - Conducts risk analyses of suppliers and realizes capacity verifications (R&amp;R - Run and Rate)<br> </p> <p> - Coordinates problem solving in cooperation with the supplier for escalated supplier quality and sustainability topics (e.g. manages supplier workshops)<br> </p> <p> - Supports Purchasing in alignment &amp; negotiation with the suppliers<br> </p> <p> - Plans and conducts internal and external training courses<br> </p> <p> - Is responsible for and reports on the key quality indicators (KPIs) of the suppliers in his own area of responsibility/p&gt; </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>University Degree in a technical fiel</li> <li>5 years of experience in the field of quality management or supplier management is necessary</li> <li>Metallurgy knowledge would be an advantage </li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Ensures accurate and efficient production scheduling process for customer satisfaction, respecting defined FG inventory policy and minimizing risk of production of obsolete stock<br> </p> <p>- Ensures OTIF deliveries, respecting customer demand at the optimum cost level<br> </p> <p>- Analyses customer demand, creates a rough, workable production plan in line with the MPS and provides it to production<br> </p> <p>- Conducts permanent monitoring of production output to ensure availability of FG in line with Customer Demand and FG Inventory Startegy<br> </p> <p>- Identifies urgent products and escalates the issue to the responsible persons; proposes alternative delivery plan if the customer deadlines risk not to be achieved<br> </p> <p>- Supports the dispatch process and outbound truck planning<br> </p> <p>- Maintains the parameters and accuracy of Finished Good inventory into the ERP system<br> </p> <p>- Coordinates with procurement the material availability in case of relevant customer demand deviation and to prevent material shortages<br> </p> <p>- Supports the technical change process in order to ensure the availability of material and to avoid obsolescence<br> </p> <p>- Maintains regular contact with the Adv. FG WHs inside the Country or selected Customers for direct deliveries to the customers<br> </p> <p>- Prepares the analysis to establish the claims to be submitted to the customer (obsolete stock and nonperformance costs due to customer demand deviation)<br> </p> <p>- Supports the Stock Take process in the facility<br> </p> <p>- Tracks FG excess stock and takes necessary actions to reduce it</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><em>Level of Education :</em></strong> Engineer or equivalent</p> <p><strong>Experience:</strong> min 3 years in supply chain</p> <p><strong>Field of Study:</strong> Technical/Scientific</p> <p><strong><em>Language :</em></strong> French &amp; English</p> <p><strong><em>IT:</em></strong> Microsoft Office</p> <p><strong><em>Social competences:</em></strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</p> <p><strong>Pofessional Skills:</strong> Customer Specific Requirements/Solution Delivery Methodology/ Process Capability/ Problem Solving Techniques /Performance Measurement /Diagnostics</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Shape the digital product development processes of tomorrow!</strong><br> </p> <p>As a <em>Windchill Workflow Developer</em>, you will be part of our global engineering and IT organization. You will design, implement, and optimize workflows and automations within our PTC Windchill environment creating a stable, scalable, and efficient foundation for our global PLM processes.</p> <p>You will collaborate closely with engineering teams to continuously improve product development processes</p> <ul> <li>Develop, customize, and optimize <strong>Windchill workflows</strong>, lifecycle templates, and business rules</li> <li>Design, implement, and document <strong>automation solutions</strong> (e.g. change management workflows)</li> <li>Implement <strong>Java based Windchill customizations</strong> (server side code, UI customizations, Info*Engine tasks)</li> <li>Analyze process requirements and translate them into technical solution concepts</li> <li>Ensure high performance, stability, and maintainability of the Windchill platform</li> <li>Provide 3rd level support, root cause analysis, and problem resolution in the Windchill environment</li> <li>Create and maintain technical documentation of workflows and system configurations</li> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <ul> <li>Degree in computer science, engineering, or a comparable field</li> <li>Ideally experience with <strong>PTC Windchill</strong>, especially workflow development and lifecycle configuration</li> <li>Strong knowledge of <strong>Java</strong>, having XML, Info*Engine, and Windchill OOTB mechanisms would be an advantage</li> <li>Experience with CAD/PLM integrations (e.g., CATIA, Siemens NX) is an advantage</li> <li>Analytical, structured, and solution oriented working style</li> <li>Strong communication skills and ability to work independently and collaboratively</li> <li>Fluent English skills (written and spoken)</li> </ul> <p><strong>What qualities we value in you</strong></p> <ul> <li><strong>Attention to detail</strong> you deliver clean, reliable technical solutions</li> <li><strong>Goal oriented mindset</strong> you stay focused and meet deadlines</li> <li><strong>Responsibility</strong> you take ownership of systems, code, and processes</li> <li><strong>Collaboration</strong> you work openly and effectively with cross functional teams</li> <li><strong>Respect</strong> you maintain a professional and constructive communication style</li> </ul> </div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Performs all activities related to Quality Audit and Methods on facility level.</p> <p>Audit:</p> <ul> <li>Is overall responsible for all internal QM and external audit certifications (QM &amp; SHE) within the production facility</li> <li>Plans and ensures the follow-up for the internal audit plan within the organization</li> <li>Performs audits to comply with internal defined standards as well as safety and environmental regulations</li> <li>Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits</li> <li>Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements</li> <li>Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations</li> </ul> <p>Methods:</p> <ul> <li>Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices</li> <li>Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness</li> <li>Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations</li> <li>Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. )</li> <li>Ensures the availability of required number of trainers within the organization to perform quality tools training</li> <li>Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.)</li> <li>Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level: University Degree in Scientific field</p> <ul> <li>Experience in Quality Mangement</li> <li>Language: Fluent English</li> <li>Communication</li> <li>Social &amp; intercultural sensitivity</li> <li>Change management</li> <li>Target &amp; result orientation</li> <li>Motivation &amp; resilience</li> <li>Self-organization</li> <li>Conflict management</li> <li>Teamwork</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Ensures accurate and efficient Master Production Scheduling process<br></p><br><p>- Conducts the MPS activities in the production facility in collaboration with the involved parties<br></p><br><p>- Prepares all the necessary local data for the Country S&amp;OP<br></p><br><p>- Supports the continuous optimization of resources and inventory levels in accordance with the VCM Strategy and objectives of the Production Facility<br></p><br><p>- Checks consistency between S&amp;OP and MPS<br></p><br><p>- Ensures a reliable MPS data as input for the MRP<br></p><br><p>- Participates to and supports the regular MPS meetings in the Production Facility by preparing and providing all the relevant data<br></p><br><p>- Close monitoring of technical changes in order to ensure the availability of material and avoid obsolescence<br></p><br><p>- Supports the Stock Take process in the facility</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;Engineer or equivalent</li><li><strong>Experience:</strong>&nbsp;3&nbsp;years&nbsp;</li><li><strong>Field of Study:</strong>&nbsp;Technical/Scientific&nbsp;</li><li><strong><em>Language :</em></strong>&nbsp;French &amp; English&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li><li><strong>Pofessional Skills:</strong>&nbsp;Customer Specific Requirements/Solution Delivery Methodology/ Process Capability/ Problem Solving Techniques /Performance Measurement /Diagnostics</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country.&nbsp;</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li><p>Establish excellent relationships with Glovo’s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews);</p><br></li><li><p>Lead strategic Joint Business Plan negotiations with top partners ;</p><br></li><li><p>Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners;</p><br></li><li><p>Prepare deep dive analysis on Glovo’s business topics and designs action steps;</p><br></li><li><p>Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance;</p><br></li><li><p>Take action to reach your goals and company OKRs. (Growth, Revenue, Ops);</p><br></li><li><p>Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets;</p><br></li><li><p>Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners.</p><br></li></ul><br>Qualifications<br><p><strong>&nbsp;WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li><p>2+ years of experience in high-performance and fast-paced environments&nbsp;</p><br></li><li><p>Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance.</p><br></li><li><p>Strong business acumen</p><br></li><li><p>Data-driven,organized and obsessed with detail and accuracy</p><br></li><li><p>Hands-on and autonomous</p><br></li><li><p>Have excellent communication skills</p><br></li><li><p>Ability to influence stakeholders to help achieve your goals</p><br></li><li><p>Proficiency in French &amp; English is a must.</p><br></li></ul><p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.<strong> Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! </strong>Skills can be learned, and embracing diversity is invaluable.</p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li><p>? Private health insurance to keep you at your peak.</p><br></li><li><p>? Monthly Glovo credit to satisfy your cravings!</p><br></li><li><p>?️ Extra time off, and the opportunity to work from anywhere for up to three weeks a year!</p><br></li><li><p>? Online therapy and wellbeing benefits to ensure your mental well-being.</p><br></li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><p>Delve into our culture by taking a peek at our<strong> Instagram</strong> and check out our <strong>Linkedin</strong> and <strong>website</strong>!</p><br><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p>So, ready to take the wheel and make this the ride of your life?<br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> As a member of a small, dedicated team of two people, you will be co-responsible for receiving and responding to customer calls and emails regarding transport incidents, receiving damaged goods, requests for exchanges and refunds, etc...</p><br><br> <p> Your main focus will be:</p><br><br> <p> - Managing customer calls for return and exchange requests<br> - Resolving customer calls and emails received<br> - Processing deliveries from all suppliers<br> - Systematically reporting problems found<br> - Investigating issues reported by sales representatives or customers<br> - Internally managing processed exchange and return requests<br> - Communicating with customers about their transport issues and the steps to take with the supplier or group.<br> - Presenting and managing transport disputes<br> - Claiming in case of insurance incidents<br> - Managing the collection of exchanges and returns<br> - Tracking incidents to get a response, updating documentation, and closing incidents.</p><br><br> <br> Required profile : <ul> <li> You have a <strong>Bac+3/5</strong> degree <strong>minimum</strong> in <strong>sales</strong> and/or <strong>IT</strong>, with a technical approach, a strong interest in new information and communication technologies, especially Telecom/IT, good interpersonal skills, and perfect command of <strong>French and English</strong> (spoken and written).</li> <li> You are able to communicate in English with the headquarters in Denmark and some suppliers, and fluent French with customers.</li> <li> You are a decisive person, with decision-making ability, but capable of handling all communications with clients assertively, positively, and very professionally.</li> <li> You are able to understand all the different internal and external processes of all suppliers, as well as all internal decision-making and communication processes with all the different contacts.</li> <li> You are a very organized person with analytical skills, concentration, and good judgment to make decisions.</li> </ul> <br><br> </div>