Financial Analyst Jobs in Tunisia
95 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>
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<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in <b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mission: Prepare interventions: Organizes interventions in advance (preventive, corrective, curative) by consulting work orders, checking the availability of parts and tools, planning with production, and preparing PPE and safety procedures in order to reduce machine downtime, secure the intervention and guarantee its effectiveness. Ensure equipment maintenance: Performs scheduled maintenance operations on equipment to anticipate failures by following the maintenance plan established to guarantee the reliability and longevity of equipment, limit unexpected breakdowns, improve machine availability and ensure production continuity. Troubleshoots equipment in case of breakdown or malfunction. by analyzing the breakdown with diagnostic tools, identifying the cause, repairing or replacing defective parts in order to reduce production downtime and quickly restore equipment availability. Control and test equipment after intervention: validates the proper functioning and conformity of equipment after maintenance by performing measurements, tests and trials, adjusting if necessary and comparing with performance standards in order to guarantee the quality of repairs, the safety of installations and the reliability of recommissioning.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Superior technician / Bachelor's degree in industrial maintenance with significant experience in a similar industrial environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EY is currently gathering more than PHONE_NUMBER associates and collaborators worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.</p><p>We are growing talents so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for an experienced finance professional, capable of leading strategic missions around financial analysis, margin, and forecasting, while contributing to reporting and KPI monitoring.</p><p>Your profile:</p><ul><li>Bachelor's degree or Master's degree from a business school or university (Finance, Management, or similar disciplines).</li><li>Significant experience (minimum 2 years) in financial management, management control, or Administrative and Financial Department.</li><li>Very good skills in KPI analysis, budget monitoring, margin management, and forecast development.</li><li>Advanced mastery of Excel and ease with office tools; knowledge of financial ERPs is a plus.</li><li>Ability to synthesize and interpret financial data to guide strategic decision-making.</li><li>Fluent French, English appreciated in an international environment.</li><li>Rigorous, proactive, and possessing excellent interpersonal skills to collaborate with diverse teams.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>
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<span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management & Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation & Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively)</span> </div>
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Job : <ul><li>Maintain equipment in good working order by following operating procedures and maintenance plans.</li><li>Perform preventive and corrective maintenance on equipment, respecting safety rules.</li><li>Detect the cause of breakdowns, establish a diagnosis by following logical and methodological processes.</li><li>Repair any failures as quickly as possible with precise analysis followed by a complete breakdown report.</li><li>Change or repair defective parts, components, and proceed with tests and adjustments.</li><li>Enter all activities into the CMMS to ensure optimal feedback and guarantee spare parts inventory management.</li><li>Perform readings and analysis of electrical diagrams and program PLCs.</li><li>Control the consumption of spare parts based on statistics.</li><li>Propose solutions to optimize the safety and performance of the production tool.</li><li>Provide technical support and share skills with the team to ensure the quality of interventions.</li><li>Stay constantly updated on technical developments.</li><li>Repair, prepare, and replace defective parts.</li></ul> <br> Required profile : <ul><li>Holder of a <strong>BTP</strong>, <strong>BTS</strong>, or <strong>License</strong> in industrial automation maintenance, mechanics, or electrical engineering, or with <strong>at least 5 years of experience</strong> in the industrial sector.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of mechanics, hydraulics, and pneumatics would be a plus.</li><li>Rigorous, methodical, and attentive.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform remote installations of user environments and associated software for clients. Prepare and configure hardware and software for client workstations. Perform remote troubleshooting and provide technical support to resolve issues. Ensure the maintenance and updating of user environments to keep them in optimal condition. Respond to customer inquiries and provide advice on product usage. Collaborate with other departments to improve service delivery and the knowledge base. Ensure compliance with security protocols on client networks. Document installation processes and contribute to the improvement of procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mastery of French</p><p>Advanced technical knowledge, particularly concerning the management of Microsoft Azure environments and messaging technologies</p><p>Proven experience with remote installation software and tools</p><p>Strong troubleshooting and problem-solving skills</p><p>Excellent interpersonal and communication skills</p><p>Demonstrated organizational skills and attention to detail</p><p>Ability to work independently and manage time effectively</p><p>You are customer-oriented and committed to providing exceptional service.</p><p>Technical diploma in IT or a related field (preferred)</p><p>Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>
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<p><span>About Venari Security</span></p><br>
<p>Venari Security Limited is a UK cybersecurity technology company focused on cryptographic visibility and post-quantum security readiness. Its technology helps organisations identify and manage encryption-related risks across cloud, on-premises and containerised environments.</p><br> <p><span>Role purpose</span></p><br>
<p>The Senior Financial Controller will have overall responsibility for the integrity, accuracy and timely delivery of Venari Security’s financial information. Reporting to the Chief Operating Officer, the role will provide hands-on ownership of the company’s accounting records, management reporting, statutory compliance, payroll, taxation, company secretarial matters and cap table administration.</p><br>
<p>The successful candidate will oversee the external bookkeeping provider and coordinate effectively with auditors, tax advisers, legal advisers, payroll providers and other professional service firms. This is a broad, commercially focused position suited to an experienced financial controller who is comfortable operating independently within a growing technology business.</p><br> <p><span>Key responsibilities</span></p><br>
<p><span>Financial control and reporting</span></p><br>
<ul>
<li>Take overall ownership of the company’s financial records and reported financial results.</li>
<li>Maintain an effective financial control environment appropriate for a growing technology company.</li>
<li>Lead the monthly, quarterly and annual financial close processes.</li>
<li>Prepare accurate monthly management accounts, including the income statement, balance sheet, cash flow statement and supporting analysis.</li>
<li>Prepare and review balance sheet reconciliations, ensuring that reconciling items are investigated and resolved promptly.</li>
<li>Maintain the general ledger and ensure transactions are recorded accurately and consistently.</li>
<li>Monitor expenditure against budgets and provide clear explanations of material variances.</li>
<li>Produce financial information and analysis for the COO, Chief Executive Officer, Board and investors.</li>
<li>Maintain appropriate accounting policies, procedures and financial controls.</li>
<li>Support budgeting, forecasting, cash flow management and financial planning activities.</li>
</ul>
<p><span>Xero ownership</span></p><br>
<ul>
<li>Act as the principal owner and administrator of the company’s Xero accounting system.</li>
<li>Maintain the chart of accounts, tracking categories, user permissions and financial reporting structure.</li>
<li>Ensure that bank accounts, payroll records, supplier balances, customer balances and other control accounts are reconciled regularly.</li>
<li>Review the quality and accuracy of transactions processed by the external bookkeeping provider.</li>
<li>Ensure that supporting documentation is retained and attached appropriately within Xero or the company’s document management system.</li>
<li>Develop efficient and scalable accounting processes, including suitable integrations with payroll, banking, expense and reporting systems.</li>
</ul>
<p><span>Oversight of outsourced bookkeeping</span></p><br>
<ul>
<li>Manage the relationship with the company’s external bookkeeping provider.</li>
<li>Establish clear monthly timetables, responsibilities and service standards.</li>
<li>Review bookkeeping output for accuracy, completeness and compliance with the company’s accounting policies.</li>
<li>Ensure supplier invoices, expenses, bank transactions, accruals, prepayments and journals are processed correctly.</li>
<li>Resolve technical accounting or transaction-processing issues escalated by the bookkeeping team.</li>
<li>Review supplier payment runs before they are submitted for approval.</li>
<li>Ensure appropriate segregation of duties is maintained between transaction preparation, review and payment approval.</li>
</ul>
<p><span>Statutory financial statements</span></p><br>
<ul>
<li>Lead the preparation of the company’s annual statutory financial statements in accordance with applicable UK accounting standards and the Companies Act 2006.</li>
<li>Prepare or coordinate year-end accounting schedules and supporting audit documentation.</li>
<li>Manage the relationship with the company’s independent accountants.</li>
<li>Act as the principal finance contact during any year-end audit or accounts preparation process.</li>
<li>Respond to queries and ensure agreed adjustments and recommendations are implemented.</li>
<li>Ensure statutory accounts are approved and filed within the required deadlines.</li>
</ul>
<p><span>Taxation</span></p><br>
<ul>
<li>Prepare or oversee the preparation of corporation tax computations and supporting schedules.</li>
<li>Coordinate the preparation and submission of corporation tax returns with the company’s tax advisers.</li>
<li>Maintain appropriate tax accounting records, including current and deferred tax calculations where applicable.</li>
<li>Manage VAT compliance, including the preparation or review of VAT returns and reconciliation of VAT control accounts.</li>
<li>Ensure compliance with PAYE, National Insurance, benefits reporting and other employment-related tax obligations.</li>
<li>Support the preparation of research and development tax relief claims where applicable.</li>
<li>Monitor tax payment and filing deadlines and ensure all liabilities are settled when due.</li>
<li>Liaise with HM Revenue & Customs and external tax advisers as required.</li>
</ul>
<p><span>Payroll</span></p><br>
<ul>
<li>Take ownership of the end-to-end payroll control process.</li>
<li>Manage the relationship with the external payroll provider.</li>
<li>Review monthly payroll reports, employee changes, bonuses, deductions, pension contributions and statutory payments.</li>
<li>Reconcile payroll reports to Xero, bank payments and payroll control accounts.</li>
<li>Ensure payroll is approved and paid accurately and on time.</li>
<li>Oversee compliance with PAYE, National Insurance, pension auto-enrolment and year-end payroll reporting requirements.</li>
<li>Support the preparation of P11D forms, PAYE Settlement Agreements and other employee tax reporting where required.</li>
<li>Work closely with management and human resources advisers on starters, leavers and changes to remuneration.</li>
</ul>
<p><span>Company secretarial and statutory compliance</span></p><br>
<ul>
<li>Coordinate the company secretarial activities of Venari Security Limited.</li>
<li>Maintain the company’s statutory registers, including registers of directors, shareholders and persons with significant control.</li>
<li>Prepare and submit confirmation statements and other routine Companies House filings.</li>
<li>Coordinate the preparation and filing of director appointments, resignations, changes of details and registered office updates.</li>
<li>Maintain records of Board and shareholder resolutions.</li>
<li>Support the preparation of Board meeting papers, minutes and corporate approvals.</li>
<li>Monitor statutory filing deadlines and ensure the company remains in good standing.</li>
<li>Liaise with external legal and company secretarial advisers on more complex corporate matters.</li>
</ul>
<p><span>Cap table and equity administration</span></p><br>
<ul>
<li>Maintain an accurate and fully reconciled company capitalisation table.</li>
<li>Reconcile the cap table to Companies House filings, statutory registers, share certificates and accounting records.</li>
<li>Record share issues, transfers, option grants, conversions and other equity transactions.</li>
<li>Maintain supporting documentation for share allotments and shareholder approvals.</li>
<li>Support the administration of employee share option schemes.</li>
<li>Coordinate with legal advisers, investors and equity administration platforms where applicable.</li>
<li>Prepare cap table analysis and ownership information for the Board, investors, auditors and advisers.</li>
<li>Support future fundraising, due diligence and corporate transactions.</li>
</ul>
<p><span>Contract review and commercial support</span></p><br>
<ul>
<li>Review customer, supplier, employment and other commercial contracts from a financial and commercial perspective.</li>
<li>Assess proposed contracts for pricing, payment terms, revenue recognition, cash flow, taxation, foreign exchange and financial risk implications.</li>
<li>Identify unusual or onerous financial terms and escalate matters to the COO, senior management or legal advisers.</li>
<li>Ensure material contracts are reflected appropriately in budgets, forecasts and accounting records.</li>
<li>Maintain a central contract register showing key commercial terms, renewal dates and financial commitments.</li>
<li>Support commercial negotiations by providing financial analysis and advice.</li>
<li>Monitor compliance with contractual invoicing and payment requirements.</li>
</ul>
<p><span>Treasury and cash management</span></p><br>
<ul>
<li>Maintain accurate short- and medium-term cash flow forecasts.</li>
<li>Monitor cash balances, customer receipts, supplier payments and funding requirements.</li>
<li>Manage banking relationships and online banking access.</li>
<li>Prepare or review payment runs and ensure appropriate authorisation procedures are followed.</li>
<li>Monitor foreign currency exposures and recommend appropriate actions where relevant.</li>
<li>Provide timely reporting to the COO and senior management on liquidity, cash runway and expected funding requirements.</li>
</ul>
<p><span>Governance, processes and systems</span></p><br>
<ul>
<li>Develop proportionate financial policies, procedures and controls.</li>
<li>Document key finance processes and maintain an appropriate finance calendar.</li>
<li>Improve the efficiency and scalability of the finance function.</li>
<li>Support the implementation of new finance systems and reporting tools as the company grows.</li>
<li>Ensure financial records and confidential information are maintained securely.</li>
<li>Support investor due diligence, fundraising activities and other strategic projects.</li>
<li>Provide financial guidance to budget holders and members of the senior management team.</li>
</ul> <p><span>Key relationships</span></p><br>
<ul>
<li>Chief Operating Officer</li>
<li>Chief Executive Officer and Board</li>
<li>Senior management and departmental budget holders</li>
<li>External bookkeeping provider</li>
<li>Payroll providers</li>
<li>External auditors or accountants</li>
<li>Corporation tax and research and development tax advisers</li>
<li>Legal and company secretarial advisers</li>
<li>Banks and payment providers</li>
<li>Existing and prospective investors</li>
</ul> <p><span>Experience and qualifications</span></p><br>
<p><span>Essential</span></p><br>
<ul>
<li>Qualified accountant, such as ACA, ACCA, CIMA or equivalent.</li>
<li>Significant post-qualification experience in a financial controller or senior finance role.</li>
<li>Strong practical knowledge of UK statutory accounting and financial reporting requirements.</li>
<li>Extensive hands-on experience using Xero.</li>
<li>Experience preparing or overseeing monthly management accounts and annual statutory financial statements.</li>
<li>Experience managing corporation tax, VAT and payroll compliance.</li>
<li>Experience overseeing an outsourced bookkeeping or accounting provider.</li>
<li>Strong balance sheet control and reconciliation experience.</li>
<li>Ability to manage multiple statutory, tax and reporting deadlines.</li>
<li>Strong Excel and financial modelling skills.</li>
<li>Excellent attention to detail and a high degree of professional integrity.</li>
</ul>
<p><span>Desirable</span></p><br>
<ul>
<li>Experience working in a cybersecurity, software, technology or venture-backed business.</li>
<li>Experience maintaining company statutory registers and completing Companies House filings.</li>
<li>Experience managing complex cap tables, share issues and employee option schemes.</li>
<li>Experience supporting fundraising rounds, investor reporting or financial due diligence.</li>
<li>Knowledge of accounting for research and development expenditure, share-based payments, convertible instruments or other technology-company transactions.</li>
<li>Experience reviewing commercial contracts and advising on their financial implications.</li>
<li>Familiarity with research and development tax relief claims.</li>
<li>Experience working within a small, rapidly developing or internationally focused business.</li>
</ul>
<p><span>Skills and attributes</span></p><br>
<ul>
<li>Hands-on and willing to take direct ownership of both detailed and strategic finance matters.</li>
<li>Highly organised, with the ability to establish structure and discipline in a developing finance function.</li>
<li>Commercially aware and able to identify the financial implications of business decisions.</li>
<li>Confident working independently and advising the COO and senior management.</li>
<li>Able to challenge constructively and communicate financial matters clearly.</li>
<li>Comfortable managing external advisers and service providers.</li>
<li>Proactive in identifying risks, control weaknesses and opportunities for improvement.</li>
<li>Discreet and capable of handling confidential financial, payroll and shareholder information.</li>
<li>Adaptable and comfortable working in a growing technology company where responsibilities may evolve.</li>
</ul> <p><span>Measures of success</span></p><br>
<ul>
<li>Accurate and timely monthly financial reporting.</li>
<li>A well-controlled and fully reconciled Xero ledger.</li>
<li>Reliable cash flow and financial forecasts.</li>
<li>Statutory accounts, tax returns, payroll filings and Companies House submissions completed on time.</li>
<li>An accurate cap table that reconciles to statutory and legal records.</li>
<li>Effective oversight of the external bookkeeping provider.</li>
<li>Clear documentation of financial processes and controls.</li>
<li>Improved visibility of financial performance, cash runway and commercial commitments.</li>
<li>A finance function that is appropriately prepared for audit (when required), investment and future growth.</li>
</ul> </div>
<h2 class="h5">Job description</h2>
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<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities</b></p><br><ul>
<li>Collaborate with marketing teams to analyze marketing performance metrics, including attribution, audience targeting effectiveness, campaign ROI, and user engagement metrics.</li>
<li>Utilize data analysis skills, along with a deep understanding of marketing principles, to identify opportunities for improving marketing strategies and tactics.</li>
<li>Work cross-functionally with Product, Engineering, Research, and other teams to integrate marketing data into overall business strategy and product development processes.</li>
<li>Serve as a data ambassador, promoting a data-driven marketing culture within the organization.</li>
<li>Influence marketing strategy and execution by providing data-driven insights and recommendations to key stakeholders.</li>
<li>Partner with Engineering to ensure the collection of relevant data for informed decision-making and optimization of marketing efforts.</li>
<li>Develop and implement hypotheses for optimizing marketing performance, employing rigorous analytical approaches and methodologies.</li>
<li>Communicate insights and recommendations effectively through data-driven storytelling, influencing stakeholders to make data-informed decisions.<br></li>
</ul><br><p><b>Requirements</b></p><br><ul>
<li>Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.</li>
<li>A minimum experience of 5 years in analytics in an app marketing environment, including a track record of leveraging attribution tools and analytics to define marketing strategies and of defining tracking plans for marketing campaigns.</li>
<li>Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li>
<li>Language skills : French and English (fluent) , Arabic is an advantage<br></li> </ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
<h2 class="h5">Job description</h2>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>Manufactures assembly boards and test equipment used to build and test harness</p><br><p>- Performs activities for construction and modification of boards and test equipment used to build and test harness according to requirements and standards<br></p><br><p>- Performs planned autonomous maintenance on Board Design & Preparation workshop equipment<br></p><br><p>- Ensures the correct usage of specific tools and materials required to perform the construction activities according to requirements and standards<br></p><br><p>- Ensures the creation and modification of required control and release documentation<br></p><br><p>- Suggests improvements for Board Design & Preparation processes<br></p><br><p>- Selects materials for manufacturing of boards and test equipment<br></p><br><p>- Provides support for optimization of materials & lay-outs<br></p><br><p>- Installs and releases process for boards and test equipment<br></p><br><p>- Implements Lessons Learned, best practice and actively shares the information within the Production Preparation Team</p><br><br><br>Qualifications and Experience<p>• Education Level : Min BTS<br></p><br><p>• Language: English & French .<br></p><br><p>• Communication .<br></p><br><p>• Social & intercultural sensitivity .<br></p><br><p>• Change management .<br></p><br><p>• Target & result orientation .<br></p><br><p>• Motivation & resilience .<br></p><br><p>• Self-organization .<br></p><br><p>• Conflict management .<br></p><br><p>• Teamwork .</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >MAIN MISSIONS</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Is responsible for overseeing and implementing quality control processes to ensure that products meet specified quality standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure quality control of raw materials, packaging and finished products</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the relevant departments if a non-compliance is detected.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct root cause analysis, define and implement the necessary corrective actions</font></font></li><li><font dir="auto" ><font dir="auto" >Following research and development projects within the framework of testing new raw materials, domestication of new products.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that raw materials, packaging, work-in-progress and finished products conform to the defined specifications.</font></font></li><li><font dir="auto" ><font dir="auto" >To actively participate in the continuous improvement of product and process quality.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Main responsibilities and obligations</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Quality control</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Monitor the quality of semi-finished and finished products according to the specifications communicated in the control plan and alert your line manager and the production department in case of non-conformity.</font></font></li><li><font dir="auto" ><font dir="auto" >Collect samples according to the control plan and ensure their traceability.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare the samples and carry out the tests in accordance with the defined protocols.</font></font></li><li><font dir="auto" ><font dir="auto" >Interpret the analysis results and raise the alarm in case of non-compliance.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the development and validation of new formulations in conjunction with the R&D department.</font></font></li><li><font dir="auto" ><font dir="auto" >Adhere to sampling protocols, inspection techniques and testing methodologies that comply with industry standards and regulatory guidelines.</font></font></li><li><font dir="auto" ><font dir="auto" >Sample library management</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Documentation and traceability</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Ensure traceability of the various controls carried out, using control sheets for raw materials, packaging, and SAP for finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Validate the finished product work orders in SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the PF control table is completed as part of the reporting process.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the drafting and updating of quality procedures</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Non-conformity management</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Identify and record internal and external non-conformities.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Interaction with production</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working closely with production operators to ensure the quality of finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Suggest production adjustments if necessary.</font></font></li><li><font dir="auto" ><font dir="auto" >Add to that the responsibility in accordance with the ISO 9001 standard.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bac +3 (BTS / Licence) in Chemistry, Materials, Quality or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Two or more years of experience in an industrial environment within a similar sector of activity</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree in a relevant field . Language: English & French . Experience : Min 5 years in Quality . Communication . Social & intercultural sensitivity . Change management . Target & result orientation . Motivation & resilience . Self-organization . Conflict management . Teamwork . Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>
<p>EY today brings together nearly PHONE_NUMBER associates and employees worldwide in over 150 countries. Through this international network, EY strengthens its position as a global leader in Audit, Consulting, Tax, Transactions, and Law.</p><p>We grow talent so that together they can support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p><p>Within EY Tunisia's Audit teams, you will work with companies from various business sectors on statutory and contractual audit assignments. You will evolve in a demanding, formative, and stimulating environment, in contact with diverse stakeholders and on high-value-added financial issues.</p><p><strong>Main Mission</strong></p><p>Participate in the execution of financial audit assignments for companies in different sectors, by contributing to the analysis of financial statements, risk assessment, process review, and the formulation of relevant recommendations in compliance with professional standards and EY methodology.</p><p><strong>Main Activities</strong></p><p>1. Operational Activities</p><ul><li>Participate in the planning and preparation of audit assignments.</li><li>Perform audit work on significant cycles:<ul><li>Treasury,</li><li>Purchases and suppliers,</li><li>Sales and customers,</li><li>Fixed assets,</li><li>Inventory,</li><li>Payroll and social charges,</li><li>Provisions and commitments,</li><li>Taxation,</li><li>Compliance of financial statements with applicable frameworks.</li></ul></li><li>Analyze internal control processes and identify risk areas.</li><li>Perform audit tests and document work in tools and work files.</li><li>Participate in the analytical review of accounts and the analysis of significant variations.</li><li>Contribute to the preparation of mission summaries and deliverables for clients and managers.</li><li>Formulate clear findings and pragmatic recommendations.</li><li>Ensure coordination with the client's various stakeholders during assignments.</li></ul><p>2. Management / Coordination Activities</p><ul><li>Occasionally supervise junior profiles on certain mission phases.</li><li>Provide regular reporting on the progress of work to the Senior and Manager.</li><li>Contribute to meeting deadlines, deliverable quality, and EY methodological standards.</li><li>Participate in the team's skill development through sharing best practices and knowledge.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1. Training / Experience</p><ul><li>Master's degree in accounting, finance, audit, or equivalent.</li><li>You have 1 to 4 years of experience in external audit, ideally acquired in a firm.</li><li>A good understanding of financial statements, accounting principles, and companies' financial issues is highly desirable.</li></ul><p>2. Technical Skills</p><ul><li>Good command of financial audit fundamentals.</li><li>Good knowledge of accounting, financial principles, and audit standards.</li><li>Ability to analyze financial data and identify risk areas.</li><li>Good command of Excel and office tools.</li><li>Written fluency in French; a good level of professional English is an asset.</li></ul><p>3. Transversal Skills</p><ul><li>Rigor and analytical skills.</li><li>Critical thinking and professional curiosity.</li><li>Organizational skills and respect for deadlines.</li><li>Good interpersonal skills and ability to work in a team.</li><li>Proactivity, autonomy, and adaptability in a demanding environment.</li><li>Ability to communicate clearly and in a structured manner with various stakeholders.</li></ul>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases & other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management & Productivity Strong Communication Skills Effective Cooperation & Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>