Fire Fighting EngineerJobs - Tunis Tunisia
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards. (25%)</p> <p>2. Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment. (10%)</p> <p>3. Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. (25%)</p> <p>4. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. (5%)</p> <p>5. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. (5%)</p> <p>6. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. (3%)</p> <p>7. Make timely and impromptu decisions, which balance client s needs with the financial, safety and staffing goals of the hotel. (3%)</p> <p>8. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing,</p> <p>Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits. (8%)</p> <p>9. Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee. (5%)</p> <p>10. Respond according to the crisis management plan to any resort emergency or safety situation. (1%)</p> <p>11. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%)</p> <p>12. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)</p> <p><strong>What you bring</strong></p> <ul> <li> Education: College education preferred </li> <li> Experience: 6 Years experience as a Catering or Conference Services Manager in a full service resort or hotel, 3 of which at the Assistant Director level (or higher) handling weddings and the social market. </li> <li> Skills and Abilities: Excellent reading, writing & oral proficiency in the English language </li> <li> Proven interpersonal skills with a track record of successful client interactions. </li> <li> Coaching and People Development Skills </li> <li> Good organizational skills. </li> <li> Attention to detail. </li> <li> Ability to multitask </li> <li> Ability to work long and irregular hours, weekends, and evenings. </li> <li> Able to negotiate, organize, delegate & work under pressure </li> <li> Basic knowledge of audio-visual equipment, internet, telecommunication technology helpful. </li> <li> Knowledge of Delphi Sales and Catering Software </li> <li> Computer literacy to include MS Word, Excel, and ability to use e-mail and the Internet. </li> <li> High level of creativity with food and beverage menu proposals </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>About the role</strong> Oversee all aspects of a profit and service driven catering department while personally prospecting, selling, planning and servicing corporate and social business.</p> <p><strong>What you will do</strong></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate and develop manufacturing and control files (ranges, instruction sheets, nomenclatures, allocations).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage process changes and ensure technical and documentary compliance.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze performance gaps and propose corrective and preventive action plans.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the qualification and requalification of special processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the industrialization/production handover and the maintenance of operational conditions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead or co-lead Lean projects (VSM, 5S, SMED, online implementation, visual management, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and prioritize areas for improvement on the serial lines.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to a culture of continuous improvement and support technicians in implementing actions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor performance indicators (OEE, scrap, non-quality, cycle time).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To define the production resources required (machines, jigs, tooling, etc.) and to validate their technical conformity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing their commissioning, validation and obsolescence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the technical training of operators and technicians on their use.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the design or adaptation of workstations (ergonomics, safety, flow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis and structuring skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional project management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results orientation</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis, and structuring skills; interpersonal communication; cross-functional project management; results orientation; group facilitation</font></font></p>
<p>Service and maintain swimming pools, fountains and spa and make sure that the water is clean and safe for guests at designated hours.</p><p><strong>What you will do</strong></p><ul><li>Diagnoses, repairs and maintains public swimming pools, water systems, filter systems, pumps, and playground equipment.</li><li>Maintain the pool and all water features using proper chemicals and cleaners and maintains the pH and Chlorine values for good water quality.</li><li>Repairs and maintains electrical and mechanical equipment such as pumps, filters</li><li>Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports.</li><li>Operates and inspects tools and equipment and makes minor adjustments and repairs.</li><li>Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Maintain cleanliness and organization of the work area at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience</p><p>Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organization.</p><p>Requires a working technical knowledge of general building maintenance.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis, and structuring skills; interpersonal communication; cross-functional project management (leadership); results-oriented; group facilitation</font></font></p>
<p>You ensure the security and well-being of your employees, clients, and visitors. You are attentive, efficient, and dedicated. You make your establishment a safe and pleasant place for everyone.</p><p>What the establishment offers you:</p><p>In a few words, highlight the benefits and advantages of working in your establishment</p><p>Employee card offering reduced rates at Accor</p><p>Learning programs through our Academies</p><p>The opportunity to develop your talents and flourish within your establishment and around the world</p><p>The ability to make a difference through our activities</p><p>Ethics & Corporate Social Responsibility, such as Planet 21</p><p>Your role:</p><p>Ensure the safety and security of clients, employees, and the establishment as a whole</p><p>Evaluate and report any violation of the law or establishment policy, as well as accidents, complaints, criminal activities, and crisis situations</p><p>Ensure surveillance of premises, cash accounts, and attendance</p><p>Inform and assist clients on the establishment's facilities and equipment</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><p>Significant similar experience is a plus</p><p>Good interpersonal communication and conflict management skills</p><p>Responsible and reliable</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cook (M/F) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Are you looking for career advancement? Are you ready to take your culinary skills to an international level? Take your career to the next level and join our kitchen teams! </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
What the establishment offers: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
In a few words, highlight the benefits and advantages of working at your establishment: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Employee card offering discounted rates at Accor for you and your family; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Training plan delivered in our Academies designed to help you improve; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
The ability to make a difference through our activities; Ethics & Corporate Social Responsibility, such as Planet 21; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Career development opportunities at the national and international levels. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Your role: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Ensure the preparation and setup of products and dishes; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Ensure the cleaning and maintenance of the kitchen, respecting hygiene and safety standards; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Manage stock and supplies.</font></font></p> <br> <div>Qualifications</div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your experience and skills include: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Creativity and a passion for cooking and customer service; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
ability to work in a fast-paced and challenging environment; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
excellent communication and teamwork skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Add any required diplomas or certifications here if needed.</font></font></p> <div><br></div></div></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Ensure the smooth operation of packaging machines by performing daily maintenance on mechanical and electrical aspects. Carry out troubleshooting as quickly as possible to minimize production downtime. Perform preventive maintenance according to the established schedule. Independently diagnose malfunctions and propose appropriate and lasting solutions. Make the necessary adjustments to guarantee product quality and machine stability. Monitor equipment performance and anticipate deviations or anomalies. Intervene, as needed, on electrical installations (motors, variable frequency drives, control panels). Inspect and maintain instrumentation equipment (sensors, probes, control loops). Participate in the recommissioning of equipment after maintenance or technical shutdown. Document interventions and report recurring anomalies. Propose improvement actions to enhance the reliability of the installations and reduce breakdowns. Comply with safety and hygiene instructions and the specific requirements of the yeast production process. Collaborate with production to ensure optimal machine operation. Carry out repairs and replace defective parts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Electromechanics, Electrotechnics or equivalent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency in reading plans, diagrams and technical manuals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of CMMS software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in mechanical, electrical and pneumatic systems</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial automation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Evaluate the wear and tear, defects</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Job Requirements</h2><p>Ma triser la Conception m canique (Solid Works / Catia)</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis and structuring skills</font></font></p><p>6 Sigma (Statistcal based problem solving methodology)</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flow management: Push flow / Pull flow</font></font></p><p></p></section>
<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support & Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution & Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>
<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Group Management, you will assume full responsibility for this plant and manage its industrial, financial, and human performance. In this role, you will:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and deploy the site's industrial strategy, ensuring safety, quality, cost, time, and profitability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage production through key industrial KPIs (productivity, scrap, OTIF, continuous improvement)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage all site functions (Production, Maintenance, Quality, Supply Chain, HSE, Finance and HR)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support the organization's transformation by developing team autonomy and operational excellence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead investment, industrialization, and continuous improvement projects to strengthen the site's competitiveness.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop a constructive social dialogue and maintain close relationships with headquarters and local stakeholders.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a higher education degree, ideally from an engineering school or equivalent, you have at least 10 years of experience managing a production site. You have demonstrated your ability to sustainably improve plant performance, lead transformations, manage a profit center, and support teams in demanding environments. Accustomed to international organizations, you know how to balance local autonomy with the demands of headquarters. A hands-on leader, you are recognized for your leadership, your ability to unite teams, make decisions, and establish a lasting culture of responsibility, performance, and continuous improvement. Fluency in English is essential.</font></font></p>
<p>Assure the integration of new production means and participate in their technical reception. Contribute to the definition of needs and the drafting of specifications for investment or renovation projects. Participate in decisions relating to the choice of production means. Structure, maintain and ensure the reliability of technical documentation (technical files, workflows, procedures). Define, update and optimize preventive maintenance workflows and procedures. Administer the CMMS (parameterization, data quality, proper use by teams). Guarantee the implementation and monitoring of the preventive maintenance plan. Perform diagnostics in case of malfunction, analyze root causes and deploy corrective actions. Verify the conformity and correct functioning of equipment after intervention. Lead and contribute to continuous improvement actions (FMEA analyses, reliability, performance optimization). Capitalize on feedback and propose improvement solutions (safety, quality, costs, deadlines). Monitor and analyze maintenance performance indicators, and ensure reporting. Participate in internal and external audits and ensure compliance of practices. Manage service providers: prevention plans, monitoring of interventions and control of service conformity. Ensure team upskilling and training of new arrivals.</p><p><strong>Desired Candidate Profile</strong></p><p>Autonomy and decision-making</p><p>Ability to convince</p><p>Analytical, synthesis and structuring skills</p><p>Availability and inter-departmental communication</p><p>Cross-functional project management (leadership)</p><p>Risk management and analysis</p><p>Team management and leadership</p><p>Organization and planning</p><p>Results orientation</p>
<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Maintenance Technician, where you will perform routine maintenance, troubleshoot issues, and ensure our equipment and facilities operate efficiently. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Maintenance Technician! Be on the front line of operational reliability for our team and deliver impactful work on a company level. In this role, you will: Carry out preventive and corrective maintenance on machinery, equipment, and building facilities; Diagnose, troubleshoot, and repair mechanical and electrical components to ensure smooth operations; Monitor equipment performance proactively and report potential issues before they cause downtime; Follow health, safety, and environmental regulations at all times to maintain a safe work environment; Assist in installing, testing, and commissioning new equipment or facility systems as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed: Previous experience as a Maintenance Technician or in a similar technical role; Good technical knowledge of mechanical, electrical, and facility systems; Ability to read and interpret technical manuals, schematics, and blueprints; Strong problem-solving skills, troubleshooting ability, and sharp attention to detail; Ability to work independently, manage priority tasks, and stay motivated under pressure; Relevant vocational training, technical diploma, or trade certifications (e.g., Electrical, Mechanical, HVAC).</p>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in Quality Management Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree<br>Experience : Min 5 years in Quality Management<br>Communication<br>Social & intercultural sensitivity<br>Change management<br>Target & result orientation<br>Motivation & resilience<br>Self-organization<br>Conflict management<br>Teamwork</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br> </div> <div><font dir="auto" ><font dir="auto" ><b>Job Description</b></font></font><p> </p> <p>Audit:<br> </p> <p>- Is overall responsible for all internal QM and external audit certifications (QM & SHE) within the production facility<br> </p> <p>- Plans and ensures the follow-up for the internal audit plan within the organization<br> </p> <p>- Performs audits to comply with internal defined standards as well as safety and environmental regulations<br> </p> <p>- Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits<br> </p> <p>- Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements<br> </p> <p>- Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations<br> </p> <p> <br> </p> <p>Methods:<br> </p> <p>- Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices<br> </p> <p>- Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness<br> </p> <p>- Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations<br> </p> <p>- Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. )<br> </p> <p>- Ensures the availability of required number of trainers within the organization to perform quality tools training<br> </p> <p>- Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.)<br> </p> <p>- Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p> </div> <div> Qualifications et Exp rience <ul> <li> <p>University degree in a scientific field</p> </li> <li>3 years in Quality Management</li> <li>English required (C1)</li> </ul> </div> <div><font dir="auto" ><font dir="auto" >Benefits</font></font><p> </p> <p> <em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br> </em> </p> <p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p> <p><font dir="auto" ><font dir="auto" >LEONI Wiring Systems Tunisia SARL</font></font></p> </div> <div><br></div></div></section>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level : University Degree in a relevant field .</li><li>Language: English & French .</li><li>Experience : Min 5 years in Quality .</li><li>Communication .</li><li>Social & intercultural sensitivity .</li><li>Change management .</li><li>Target & result orientation .</li><li>Motivation & resilience .</li><li>Self-organization .</li><li>Conflict management .</li><li>Teamwork .</li></ul>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University Degree in a relevant field . Language: English & French . Experience : Min 5 years in Quality . Communication . Social & intercultural sensitivity . Change management . Target & result orientation . Motivation & resilience . Self-organization . Conflict management . Teamwork .</p>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University Degree in a relevant field Language: English & French Experience : Min 5 years in Quality Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>