Git Jobs - Tunis Tunisia
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the HR Business Partner org unit according to defined objectives and KPIs - Designs and leads initiatives with regard to HR Business Partner - Takes responsibility for standards, governance and processes in area of responsibility - Defines and steers budgets for the development of activities within area of responsibility - Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Education Level : University Degree in a relevant field</li><li>Language: Fluent English & French</li><li>Experience : Min 7 years in the HR field</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the HR Business Partner org unit according to defined objectives and KPIs</p><p>Designs and leads initiatives with regard to HR Business Partner</p><p>Takes responsibility for standards, governance and processes in area of responsibility</p><p>Defines and steers budgets for the development of activities within area of responsibility</p><p>Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Fluent English & French</li><li>Min 7 years in the HR field</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will contribute to the support and quality of developments in a multi-Business Unit Salesforce environment (Sales Cloud, Service Cloud, CPQ, ERP integrations / third-party tools). You will work in collaboration with Product Owners and developers, with daily exchanges with teams in France.</p><p>Your daily tasks:</p><ul><li>Ensure Salesforce support: manage and prioritize tickets (incidents, developments, improvement requests), resolve Level 1 and 2 incidents and escalate to development teams if necessary.</li><li>Analyze third-party needs and write clear functional specifications for technical teams.</li><li>Participate in testing phases: prepare test plans, perform functional tests, and coordinate user acceptance testing (UAT).</li><li>Follow up on anomaly resolution and contribute to non-regression tests before production deployment.</li><li>Support users on a daily basis, share Salesforce best practices, and contribute to internal documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What interests us about you:</p><ul><li>You have 2 years of experience in the Salesforce ecosystem (administration, functional support, or TMA).</li><li>You have proven experience in application support and ticket management (Jira or equivalent tool).</li><li>You master the fundamentals of Salesforce: object and field management, validation rules, simple flow creation.</li><li>You are capable of analyzing anomalies, identifying their origin, and writing clear and structured functional specifications.</li><li>Recognized for your rigor, your service-oriented approach, and your ability to prioritize, you also have good communication skills in French.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designer F-H</font></font></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and propose comprehensive and robust technical solutions according to specifications. Make justified technological choices adapted to the industrial context and product requirements (materials, processes). Ensure the completion of work according to established processes (2D review, 3D review, etc.). Prepare supporting documentation for deliverables according to established processes. Consider "design to cost," "design to manufacturing," and ergonomic constraints in designs. Lead and actively participate in Product and Process FMEAs. Ensure and communicate the status of the work under their responsibility and alert in case of deviations. Monitor the achievement of objectives and report any deviations. Guarantee compliance with quality, cost, and delivery deadlines for deliverables. Ensure the proper integration of design documentation into the PLM system. Provide technical assistance as needed and share knowledge with the entire team. Contribute to the improvement of training modules related to their profession and the transfer of knowledge within the Engineering Department through knowledge sharing and participation in the development of the training school. Know and respect the internal standards and procedures applicable to their area of activity. Ensure technological and regulatory monitoring. Participate in the company's continuous improvement process.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Agilit</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and planning</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Priority management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of problem-solving methods (8D, QRAP, QRQC...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and initiative</font></font></li><li>Communication</li><li>R silience</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Decision-making</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree (Bac+3 to Bac+5) in Finance or a related field.</li><li>Acceptable level of English (B1+).</li><li>Ability to interpret numerical and financial data.</li><li>Strong analytical and organizational skills, with attention to detail.</li><li>Ability to identify discrepancies and variances.</li><li>Capability to propose corrective actions and improvements.</li><li>Strong organizational skills and ability to prioritize tasks effectively.</li><li>Discretion and commitment to confidentiality.</li><li>Ability to work independently and perform under pressure.</li><li>Proficiency in Microsoft Excel.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><b><br> </b></div> <div><b> Job Description </b><p> </p> <p>- Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility<br> </p> <p>- Calculates performance rates on cost center level as baseline for pre/concept/series development projects<br> </p> <p>- Performs cost center planning within the area of responsibility<br> </p> <p>- Delivers input for customer project calculation<br> </p> <p>- Checks and controls planning adherence of related functional departments (including back-office functions, where existing)<br> </p> <p>- Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units<br> </p> <p>- Performs cash controlling (incl. evaluation of investment decisions)<br> </p> <p>- Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests<br> </p> <p>- Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p> </div> <div> Qualifications and Experience <ul> <li>Bachelor's or Master's degree (Bac+3 to Bac+5) in Finance or a related field.</li> <li>Acceptable level of English (B1+).</li> <li>Ability to interpret numerical and financial data.</li> <li>Strong analytical and organizational skills, with attention to detail.</li> <li>Ability to identify discrepancies and variances.</li> <li>Capability to propose corrective actions and improvements.</li> <li>Strong organizational skills and ability to prioritize tasks effectively.</li> <li>Discretion and commitment to confidentiality.</li> <li>Ability to work independently and perform under pressure.</li> <li>Proficiency in Microsoft Excel.</li> </ul> </div> <div><br></div></div></section>
<p>Manages and supervises the Logistics Network Purchasing and Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Logistics Network Purchasing and Management on country level</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in VCM Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste We are seeking a highly skilled Data Modeling Specialist to play a key role in designing and maintaining high-quality data models that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data modeling with the ability to understand business processes and translate requirements into scalable, maintainable, and well-documented data structures. You will work closely with data architects, data engineers, business analysts, and business stakeholders to define data requirements, establish modeling standards, and deliver conceptual, logical, and physical data models that enable reliable reporting, analytics, and operational processes. Key Responsibilities : Collaborate with business stakeholders, data architects, analysts, and engineering teams to gather and analyze data requirements. Translate business requirements into conceptual, logical, and physical data models . Design and maintain robust data structures for both operational and analytical environments. Develop and maintain entity relationship diagrams (ERDs) and associated documentation. Apply data modeling best practices to ensure data consistency, integrity, scalability, and maintainability. Define entities, relationships, cardinalities, hierarchies, and business rules in accordance with business needs. Design dimensional models, including fact and dimension tables , to support reporting and analytical use cases. Ensure adherence to enterprise naming conventions, modeling standards, and metadata requirements. Work closely with ETL/ELT and data engineering teams to support the implementation of approved data models. Analyze existing data structures and recommend improvements or optimizations where necessary. Document data definitions, transformation logic, assumptions, and model decisions. Support data governance initiatives by contributing to metadata management and the identification of critical data elements. Participate in model reviews and validate that implemented solutions accurately reflect approved designs. Communicate complex data concepts effectively to both technical and non-technical stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Qualifications Required Qualifications :</h4><ul><li>Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field.</li><li>4 5 years of hands-on experience in data modeling and database design.</li><li>Strong expertise in creating conceptual, logical, and physical data models .</li><li>Solid understanding of relational database concepts, including normalization and appropriate denormalization techniques.</li><li>Proven experience designing dimensional models using star and snowflake schemas.</li><li>Strong SQL skills with the ability to analyze and validate complex datasets.</li><li>Hands-on experience with data modeling tools such as Erwin Data Modeler or PowerDesigner .</li><li>Experience working with data warehouse initiatives and collaborating with ETL/ELT teams.</li><li>Strong understanding of metadata management and documentation practices.</li><li>Ability to identify and document business rules and translate them into effective data models.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to work effectively with cross-functional teams and stakeholders.</li></ul><h4>Preferred Qualifications :</h4><ul><li>Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements .</li><li>Exposure to data governance concepts, including business glossaries, critical data elements, and data quality principles.</li><li>Familiarity with modern cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies.</li><li>Understanding of alternative modeling approaches such as Data Vault .</li><li>Experience using repository-based modeling environments and version control practices.</li></ul><h4>What We Are Looking For:</h4><p>We are looking for someone who is passionate about the discipline of data modeling and takes pride in producing clear, accurate, and scalable designs. The ideal candidate challenges assumptions, uncovers hidden business rules, asks the right questions, and delivers data models that provide a solid foundation for trusted data and analytics solutions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.</p><p>Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Coordinates with sales and Convention Services to process rooming lists and reservation cards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders.</p><p>Providing Exceptional Customer Service Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures.</p><p>Managing and Conducting Human Resource Activities Monitors reservations sales agents while on phone calls. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Creates monthly labor scheduling for team.</p><p>Additional Responsibilities Utilizes applicable intranet for resources and information. Creates contracts as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Education and Experience</h4><p>High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</p><p></p></section>
<p>Participate in Risk Analysis and classify the criticality of industrialization. Participate in the analysis of product manufacturability and inspectability. Participate in the development of the industrialization plan. Participate in process risk analysis (e.g., process FMEA). Draft manufacturing, inspection, assembly, and test procedures. Draft acceptance test procedures. Implement production bills of materials in the ERP. Draft workstation documentation, product packaging, and preservation specifications. Complete the DVI-PPAP form with all necessary elements for establishing the surveillance plan. Carry out planned actions to mitigate identified risks. Actively assist in the manufacturing of the first products under conditions representative of series production. Support production teams to master the product/process combination. Ensure feedback on initial manufacturing regarding product definition, manufacturing process, and production means. Participate in the assessment of series production readiness. Assist in the manufacturing and control of FAI products. Consolidate data from pre-capability studies (in conjunction with DEV Quality if applicable). Participate in the review of process risk analysis (e.g., process FMEA). Contribute to the action plan to resolve non-conformities identified during the manufacturing and control of FAI products. Participate in project progress monitoring routines with the industrialization project team (e.g., Visual Planning, OBEYA). Participate, if necessary, in technical analyses and expert opinions related to product and/or process issues.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Ability to convince</li><li>Analytical, synthesis, and structuring skills</li><li>Interpersonal communication</li><li>Conflict management</li><li>Budget management and control</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> </p> <p>Join us as a Glover Specialist and become a key member of Glovo's local support team! We offer a challenging and dynamic environment with many opportunities for learning and development.</p> <p>THE JOURNEY</p> <ul> <li> <p>Assist couriers on a diverse range of topics, varying from app. functionalities to payments and other topics they face on a day to day basis. </p> </li> <li> <p>Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.</p> </li> <li> <p>Provide logistic support regarding the distribution of the seasonal work equipment.</p> </li> <li> <p>Be involved in setting and achieving the onboarding targets in the designated cities, while making sure that the overall operation performance is met.</p> </li> <li> <p>Manage scheduling, attendance and the general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs</p> </li> <li> <p>Communicate effectively with the local Operations Manager on customer support processes and operations</p> </li> <li> <p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p>Good communicator with ability and agility to solve problems</p> </li> <li> <p>Being highly motivated to work for a fast-growing startup</p> </li> <li> <p>Basic Excel and Data Interpretation Skills</p> </li> <li> <p>Enjoy learning and adapting to new technologies</p> </li> <li> <p>Have initiative, be proactive and autonomous - Glovo is also yours!</p> </li> <li> <p>Have good energy and like what you do, even on bad days</p> </li> <li> <p>Fluent in English</p> </li> <li> <p>An empathetic, inclusive and curious attitude</p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Maintenance Management org unit according to defined objectives and KPIs Designs and leads initiatives with regard to Maintenance Management Takes responsibility for standards, governance and processes in area of responsibility Defines and steers budgets for the development of activities within area of responsibility Manages and supervises multiple org units within Maintenance Management Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change Management and personal growth Ensures a standardized approach and implementation of LTPM, Maintenance process and system within the plant including implementation of preventive, predictive and unplanned Maintenance for production equipment and facility equipment within the plant Ensures installation and movement of equipment and re-qualification of equipment and tools Ensures Maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) Ensures Maintenance of firefighting and fire prevention equipment Ensure maintenance security camera systems Ensures monitoring, analysis and improvement of process performance and supports the inventory reduction of spare and wear parts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree in a relevant field Language : English C1 & French C1 Experience : At least 7 years of experience in maintenance At least 5 years in management, preferably with at least 3 years in Maintenance Project management experience Industry : Automotive or its suppliers Strategic mindset and ability to work under pressure</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Job Title: Contact Center Sales Supervisor - ROW - Temp (6 months) for the Italian Market</strong>
<strong>Location: Tunis, Tunisia</strong>
<strong>Report to: Contact center sales Manager</strong>
<p> <strong>Overview:</strong> <br>As a salescontact center supervisor in National Pen,you will be responsible for managing the day-to-day operations of the salesteam. You willwork in supervisory role planning, directing, managing, and evaluating team performance to ensure the team aremeeting and exceeding sales target.</p>
<p>You willdrive excellent performance and must possess great communication skills to be able to lead and motivate.</p>
<p>You will workunder the general direction of ourContact Centre Manager team and play a key role in assisting in the success of our sales teams.</p>
<p> <strong> <u>Primary responsibilities</u> </strong> </p>
<p> </p>
<ul>
<li>A Supervisor hasthe responsibility tomotivate and inspire the team to surpass their potential as much as possible</li>
<li>Responsible for the performance management of the team andthat team members receive relevant and timelyfeedback on an on-going basis</li>
<li>Organizing the workload forthe team andensuring that theright resources are available</li>
<li>Manage the development of the salesagents and teamleads, providing training, coaching and support to meet the team targets</li>
<li>Facilitation of communication crossfunctionally among themembers of team and resolve issues as they arise</li>
<li>Work towards meeting the departmental objectives, including sales targets, quality etc.</li>
<li>Promote an enthusiastic and competitive atmosphere within the team, increasing motivation and results</li>
<li>Always ensure correct adherence to all internal policies and procedures</li>
<li>Conductweekly team meetings</li>
<li>Weekly reporting on teams performance and target management, ensuring thatthey meet andexceed the targets as outlined bysenior management</li>
<li>Continuously strive to deliver the highest quality of service toboth internal team and external customers</li>
</ul>
<p> <strong> <u>Growth & Career Opportunities</u> </strong> </p>
<p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p>
<p> <strong> <u>Requirements & Qualifications</u> </strong> </p>
<p> </p>
<ul>
<li>Fluent in English</li>
<li>Previousexperience in Salesin National penis required</li>
<li>Understanding of a Contact Centre and itsenvironment</li>
<li>Previousexperience as a team lead, supervisor or sales coachof a minimum of 6 months is required within National pen</li>
<li>Fluency in the Italian language wouldbe a plus</li>
<li>Excellent attendance record</li>
<li>Ability to operatewell in a call center team environment as a leader</li>
<li>Naturalflair for coaching, motivating, and interacting with people.</li>
<li>Knowledgeof operating systems and tools likeOracle, Matrix, salesforce would be a plus</li>
<li>Excellent administration skills with high attention to detail</li>
<li>Good organizational skills and ability toprioritize work.</li>
<li>Ability to work to tight deadlines & multi-task effectively</li>
</ul>
<p> <strong> <u>Our values</u> </strong> </p>
<p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p>
<p> <strong>Customers-First: </strong> </p>
<p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p>
<p> <strong>Continuous Improvement: </strong> </p>
<p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p>
<p> <strong>Goal-Oriented: </strong> </p>
<p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p>
<p> <strong>Integrity: </strong> </p>
<p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p>
<p> <strong>People-Centric: </strong> </p>
<p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p>
<strong>Equal Opportunity Employer</strong> <br> <br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.<br><p> <strong>About Pens.com</strong> <br> <br>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.<br> <br>To learn more,visit: www.PENS.com </p>
<p> </p>
<p>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</p>
<p>#LI-NG1 #LI-Onsite</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Leads Plant org unit- Manages and supervises the product Section org unit according to defined objectives and KPIs Designs and leads initiatives with regard to product Section Takes Responsibility for standards, governance and processes in area of Responsibility Defines and steers budgets for the development of activities within area of Responsibility Manages and supervises multiple org units within product Section Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for product Section on Country level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><ul><li>Education : University degree</li><li>Experience : Min 7 years of experience in production related position (Prod/PAI/QM/VCM ) with a minimum of 3 years in Leadership position</li><li>Languages : Fluent Frensh and English B2</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Creative Project Coordinator Location : Tunis, Tunisia Overview of Role: The Creative Project Coordinator supports the planning, coordination, and execution of creative projects across multiple teams and stakeholders. This role manages workflows, timelines, communications, and digital assets to ensure projects move efficiently from intake to final delivery.</p><p>Primary responsibilities</p><ul><li>Manage Jira tickets and creative requests from intake through final delivery</li><li>Review incoming requests and ensure briefs, assets, and requirements are complete and clearly defined</li><li>Coordinate timelines, priorities, resources, and cross-functional workflows</li><li>Assign tasks and follow up on project progress, blockers, and approvals</li><li>Support project kickoffs and maintain alignment between stakeholders and creative teams</li><li>Maintain project documentation, schedules, and status updates</li><li>Organize and maintain digital assets within the DAM system, including metadata, tagging, taxonomy, and file organization.</li><li>Coordinate retouching workflows with internal teams and external freelancers</li><li>Ensure final assets are delivered and uploaded properly</li><li>Help improve workflow efficiency and identify operational bottlenecks</li><li>Serve as a central point of communication across creative and marketing/merchandising teams</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in project coordination, traffic coordination, or creative operations</li><li>Strong experience with Jira or similar project management tools</li><li>Excellent organizational, communication, and follow-up skills</li><li>Ability to manage multiple projects and shifting priorities in a fast-paced environment</li><li>Strong attention to detail and problem-solving abilities</li><li>Experience with DAM systems and asset management is a plus</li><li>Fluent English, written and spoken</li></ul><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the Human Resources team, you will be the primary contact for operational staff, in charge of HR and employees within your scope. You will be involved in the following missions: Coordination in recruitment and management of the integration (administrative and operational) of new employees within your scope; Supporting managers in resolving their HR issues (recruitment, annual evaluation process, disciplinary matters, training activities, performance management, career management); Managing the annual employee evaluation process and career monitoring; Supporting Talent by implementing the actions necessary for their retention and engagement: internal and international mobility, training, coaching, etc. Daily monitoring of employee well-being: being available to answer their questions, communicating procedures and best practices; Managing employee interviews: end of probationary period, follow-up interviews, listening and guidance sessions, etc.; Ensuring compliance of practices with applicable HR rules within the company; Advising and supporting operational management on HR matters, relying, when necessary, on the HR Director, ensuring prior analysis and documentation of requests; Organizing social monitoring within their scope (regular contact with employees individually and according to their expressed needs or requests); Identifying team development needs; Designing and participating in various HR projects; Supporting change management</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You hold a bachelor's or master's degree in Humanities and Social Sciences. You have a proven track record of at least two years in HR or a similar role, or in change management with an impact on human resources. You possess strong emotional intelligence. You are business-oriented and results-driven. Proactive, you readily make suggestions and take initiative. You are multitasking and have excellent prioritization skills. You are proficient in recruitment techniques and have experience in the operational application of employment law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">They possess strong communication skills, both oral and written.</font></font></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for project performance measurement Quote, development, and series project calculations from RFQ to EOP Collects and challenges input from involved functions and interfaces Provides advice to project managers on changes and risks Analyses project profitability and reports necessary provisions to the manager in the event of imminent losses Business partner to accounts and project managers Consolidates project P&Ls to account P&Ls Supports project managers, e.g., in margin booster activities Controlling hub of the accounts to all other functions Interface to accounting Interface to functional controlling, esp. for project-based budgeting Project controlling infrastructure Maintains standard calculation parameters Develops and maintains calculation methods Develops and maintains calculation tools</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Min 3 years in financial controlling</li><li>University Degree</li><li>Excellent English communication level (C1)</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Innovation and Digitalisation Advisory Programme aims to strengthen the capacity of financial intermediaries across the EU to scale up financing for innovative SMEs, mid-caps and digital transformation investments. Implemented by the European Investment Bank under the InvestEU Advisory Hub, the programme will support financial institutions through tailored advisory services, market development activities, awareness-raising events, a dedicated helpdesk and the development of an eligibility-checking webtool for innovation and digitalisation finance. By improving technical expertise, operational readiness and access to practical guidance, the programme will help unlock more investment for Europe s innovation, digital competitiveness and long-term economic resilience.</p><p>This expert is the primary operational resource for the programme helpdesk under some activities. They will lead the set-up of the JIRA Service Management environment for the Innovation-Digitalisation scope, develop query workflows and triage procedures, and build the initial Knowledge Management store. Afterwards, they will carry the bulk of ongoing helpdesk operations registering and processing FI queries and attachments, supporting quality control of eligibility responses drafted by the FI Expert, handling follow-up communications, contributing to FAQs and guidance materials, and producing quarterly helpdesk monitoring reports. This requires a highly organised, detail-oriented professional with strong financial sector knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in Finance, Economics, Business Administration, Law, or a related field.</li><li>Minimum 3 years of professional experience in the EU in a financial sector support, advisory, or helpdesk/query-management role, with direct exposure to client-facing query handling.</li><li>Familiarity with financial intermediary operations and EU-funded or EIB Group financial instruments (intermediated loans, guarantees, or similar products) including a working understanding of innovation and digitalisation eligibility criteria is a strong asset.</li><li>Hands-on experience configuring and operating ticketing or case management systems, preferably JIRA Service Management or equivalent, including workflow design, triage logic, and reporting.</li><li>Experience developing and maintaining knowledge management repositories, FAQ databases, or structured guidance documentation for financial sector audiences.</li><li>Strong written communication skills in English ability to produce clear, accurate, and professionally structured responses to technical financial and regulatory queries under time pressure.</li><li>Proven ability to work within defined quality control and escalation procedures, and to collaborate effectively with senior technical and financial experts on complex query resolution.</li><li>Strong organisational and workload management skills this role handles a sustained, high-volume caseload across the full 24-month contract period.</li><li>Fluency in written and spoken English (CEFR C1 minimum); knowledge of additional EU languages is a strong asset given the multi-country scope of financial intermediary clients.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EY is currently gathering more than PHONE_NUMBER associates and collaborators worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.</p><p>We are growing talents so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for an experienced finance professional, capable of leading strategic missions around financial analysis, margin, and forecasting, while contributing to reporting and KPI monitoring.</p><p>Your profile:</p><ul><li>Bachelor's degree or Master's degree from a business school or university (Finance, Management, or similar disciplines).</li><li>Significant experience (minimum 2 years) in financial management, management control, or Administrative and Financial Department.</li><li>Very good skills in KPI analysis, budget monitoring, margin management, and forecast development.</li><li>Advanced mastery of Excel and ease with office tools; knowledge of financial ERPs is a plus.</li><li>Ability to synthesize and interpret financial data to guide strategic decision-making.</li><li>Fluent French, English appreciated in an international environment.</li><li>Rigorous, proactive, and possessing excellent interpersonal skills to collaborate with diverse teams.</li></ul><p></p></section>