Git Jobs in Tunisia
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<h2 class="h5">Job description</h2>
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<span>Représentant/e commercial/e (Verres Optiques) </span>
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<span>Brand: </span>
<span>EssilorLuxottica </span>
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<span>Location: </span>
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<span>Tunis, TN </span>
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<span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br>
<p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over <strong>150 countries</strong> access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br>
<p><span>Join our global community of over <strong>190,000 dedicated employees</strong> around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br>
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<p><span>Discover more by following us on LinkedIn!</span></p><br><br>
<p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br>
<p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br>
<span>Principales responsabilités</span>
<span>1. Développement commercial et croissance des ventes</span>
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<li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li>
<li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li>
<li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li>
<li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li>
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<span>2. Exécution commerciale sur le terrain</span>
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<li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li>
<li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li>
<li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li>
</ul>
<span>3. Gestion de la relation client</span>
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<li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li>
<li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li>
<li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li>
</ul>
<span>4. Veille marché et analyse</span>
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<li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li>
<li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li>
<li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li>
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<span>5. Formation et accompagnement</span>
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<li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li>
<li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li>
<li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li>
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<span>6. Reporting</span>
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<li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li>
<li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li>
</ul>
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<span>Évaluation de la performance et indicateurs clés (KPI)</span>
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<li><span>Croissance du chiffre d'affaires.</span></li>
<li><span>Taux de conversion des prospects.</span></li>
<li><span>Coût d'acquisition client (CAC).</span></li>
<li><span>Taux de fidélisation des clients.</span></li>
<li><span>Taux de réussite des opportunités commerciales.</span></li>
<li><span>Part de marché.</span></li>
<li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li>
<li><span>Précision des prévisions de ventes.</span></li>
<li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li>
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<span>Profil recherché</span>
<span>Formation</span>
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<li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li>
<li><span>Une formation en optique est un atout.</span></li>
</ul>
<span>Expérience</span>
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<li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li>
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<span>Compétences requises</span>
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<li><span>Esprit entrepreneurial et forte orientation client.</span></li>
<li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li>
<li><span>Esprit analytique orienté performance et résultats.</span></li>
<li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li>
<li><span>Adaptabilité et réactivité sur le terrain.</span></li>
<li><span>Humilité et sens du relationnel.</span></li>
</ul>
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<p> <span>
<br><strong>Job Segment: </strong>
<span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span>
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<p>Company overview and the job</p><p>We are a leading company in the hospitality sector, committed to delivering exceptional experiences for our customers and developing our human capital through advanced training programs and clear career paths. The Executive Leader program in the hospitality sector aims to refine management skills and project execution within a fast-paced, competitive work environment in Tunisia. The trainee will be part of a management team focused on program management and coordinating initiatives across various operating units to ensure quality, profitability, and an exceptional guest experience.</p><p>Key responsibilities and duties</p><ul><li>Assist in planning, executing, and monitoring hospitality programs and initiatives within quality standards and allocated budgets.</li><li>Coordinate communications between different operational teams (sales, planning, hotel services, technical) to ensure smooth project implementation.</li><li>Manage work schedules, track project progress, and prepare periodic reports for senior management.</li><li>Analyze data and provide actionable recommendations to improve efficiency and enhance guest experience.</li><li>Support budgeting processes and financial monitoring of projects according to the organization\'s policies.</li><li>Contribute to risk assessment and development of mitigation and response plans.</li><li>Participate in workshops and trainings to enhance leadership knowledge and skills in the hospitality environment.</li></ul><p>Qualifications and requirements</p><ul><li>Master’s degree in Business Administration, Hospitality Management, or a related field.</li><li>One year of experience in the hospitality environment or program and operations management.</li><li>Proficiency in Arabic and English reading, writing, and speaking (French preferred depending on the work environment).</li><li>High organizational skills with the ability to manage multiple tasks and projects simultaneously.</li><li>Strong analytical and decision-making abilities aimed at achieving results.</li><li>Familiarity with project management software and analysis tools (e.g., Excel, Power BI, planning tools).</li><li>Ability to work in a team, under pressure, and to take initiative and manage time well.</li></ul><p>Required skills</p><ul><li>Leading and guiding small to medium teams effectively.</li><li>Effective communication and ability to build professional relationships with stakeholders.</li><li>Time management and making practical decisions within a tight timeframe.</li><li>Flexibility and ability to work in a multicultural environment with diverse destinations.</li><li>Analytical and problem-solving skills with continuous improvement initiatives.</li></ul><p>Benefits</p><ul><li>Training program with potential for professional growth and advancement to leadership roles.</li><li>Supportive work environment and opportunities to develop leadership skills and apply best practices in hospitality management.</li><li>Internal professional network with experts in the hospitality sector.</li><li>Competitive compensation and employment benefits according to internal policies.</li></ul>
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